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Captivate Plauged by Media Scanner Problem?

Hi Guys,
I've had the Att Galaxy S Captivate phone since December and it's been both a dream and nightmare. The phone is phenomenal when it's working but I've been having issues with them from the first phone.
Basically I've been through 4 yes 4 Captivates with the same issue. Let me first just say that I've kept them in pristine condition! The stupid things still have the original plastic on them! Either the phone is in my pocket or sitting on a table charging! None of them have ever seen the ground nor moisture of any kind including sweat!
The problem is basically this:
I'll be on a phone call or using the browser, then the phone will softly vibrate like I've provided a user input, the little bar will say External SD card removed. After that the screen will black out with the 4 soft keys still staying lit. Then the phone comes back up to it's lock screen and says Media Scanner running and it's an endless cycle after that.
Basically it's resetting but without the Galaxy S logo or the ATT logo in an endless cycle.
I read somewhere on
I don't have an SD card inserted nor do I have any suspicious applications. Hell the only things I have are Facebook, GasBuddy and Email synced.
I've done numerous hard resets, gotten a new sim card and 4 phones! Has anyone else had anything like this?

I take it your running the stock ROM?
In which case you have two options:
Get a new phone, or install a custom ROM.

Mikey's pretty much spot on with this one. Try a custom rom if you are stock. If not, go back to stock. Eliminate software as the cause first. If.it persists, new phone time.
Sent from my Oops it just shutdown again.

try removing your apps and see if it goes away, if it does put your apps back one at a time wait a few days to see if the problem returns between adding your apps if you get the problem without apps, do you have an external sd card if so, remove it and see if the problem returns, if it does, get a new phone.

csmeance,
Please reply if, and when, you solve the problem. I had virtually the same thing happen twice within 20 minutes, removed the battery and rebooted and haven't had it happen again.

MikeyMike01 said:
I take it your running the stock ROM?
In which case you have two options:
Get a new phone, or install a custom ROM.
Click to expand...
Click to collapse
I have the stock rom on the phone, no alterations what so ever! The only thing I've done in common on all 4 phones is sync my email and facebook.
id10terrordfw said:
Mikey's pretty much spot on with this one. Try a custom rom if you are stock. If not, go back to stock. Eliminate software as the cause first. If.it persists, new phone time.
Sent from my Oops it just shutdown again.
Click to expand...
Click to collapse
I've only used factory software on the phone and done numerous hard resets with tech support, and in one instance is made the problem happen right after it turned on without any sort of reason!
shadow65781 said:
try removing your apps and see if it goes away, if it does put your apps back one at a time wait a few days to see if the problem returns between adding your apps if you get the problem without apps, do you have an external sd card if so, remove it and see if the problem returns, if it does, get a new phone.
Click to expand...
Click to collapse
Like I said, I have the factory ATT apps and then an updated facebook one. As well I have that gas buddy app which I got with my 3rd phone since a friend suggested I use it to save some money!
NO external SD card used at all, hell I haven't even plugged it into the computer for anything!
FishDoc said:
csmeance,
Please reply if, and when, you solve the problem. I had virtually the same thing happen twice within 20 minutes, removed the battery and rebooted and haven't had it happen again.
Click to expand...
Click to collapse
I've done that a few times with my first 1st and it would help for a day or two and reoccur over and over.

Multiple phones with a problem regarding external SD card makes me think something is wrong with your SD card, try formatting or a different card.

Seanbest said:
Multiple phones with a problem regarding external SD card makes me think something is wrong with your SD card, try formatting or a different card.
Click to expand...
Click to collapse
But I'm not putting in an SD card! Only thing that goes into the new phone is the battery and SIM chip!
Maybe it's referring to the internal SD card

Got a new phone from ATT so I'll wait and see what happens with this one...

are you using the stock samsung wall charger? Using chargers that provide less than 1000mA current make the phone think it's being used by a computer as a USB device. When the phone is removed from the charger, it then rescans the SD cards,etc...
Download RescanMedia, disable media scanning until you need to use it. FYI, you must have USB debugging enabled to use RescanMedia.
Maybe that will help you.

Umm well.. u're saying that u're syncing the Email on all 4..
If u're syncing to Exchange, maybe it propagates some kind of a "bad" certificate on your phone making it do silly things?

This has happened with 4 phones? Why don't you insert an sd card and see if that does it? Or go to settings and mount/unmount sd card?

Four phones with the same fault is highly suspicious. Focus on the things that are common to all phones. I would start with the sim

Loftus said:
Four phones with the same fault is highly suspicious. Focus on the things that are common to all phones. I would start with the sim
Click to expand...
Click to collapse
I already have gotten 2 new sim cards and am going to get another one today. I got the 5th one a few days ago and put the 2.2 update from Samsung and Att on it. Today the same thing is happening. I'm going to make a video of it and send it to att and samsung. This is getting ridiculous...
I'm using the stock charger and the ATT stuff only. I've noticed though with the 2.2 update, the phone will vibrate twice quickly, then once, then freeze and shut off and restart. With 2.1 on all the other phones, it would just restart without any sort of vibrate/tone.
Also this is with it off the charger and on the charger. It doesn't matter at all.

Just as an aftertought, the only thing that I have done in common is talked on the phone while it's been on the charger. When I do this the phone gets VERY hot and I end up using the speaker phone function. Is it normal to do this on the capitvate? I know my old Tilt 2 used to do the same.
Update: Called up ATT and they said to get another new sim, they think it might have been corrupted somehow with the captivate update. I'm going to grab a new one!

When they send you a new phone, do you get a new battery too? You said it gets really hot, maybe there's something wrong with that.
Sent from my SAMSUNG-SGH-I897

Droid Charge will not restore

Hi All.
after much frustration and a lot of time spent I am at my wits end. so let me quickly explain.
I work for an independent vzw agent store. one of our more brilliant employees cant count and took back a DOA exchange from a customer on day 15 (policy is 14 day DOA exchange from verizon) reason for DOA is simple. phone will not do a factory restore.
No rooting. completely stock. neither method of wiping memory works. either from inside android or from a cold boot getting into the wipe menu.
after many many wipes phone still has customer pictures stored in internal memory (memory card does wipe) facebook info stays, multiple email address's stay logged in. phone is in perfect condition no water damage scratches bumps ect.
ANY ideas? IF we were to attempt root do you think a custom rom would even save to internal memory? I dunno. Im lost. owner of the store is just hoping we can craigslist this thing and not make it a total loss.

Quake1983 said:
Hi All.
after much frustration and a lot of time spent I am at my wits end. so let me quickly explain.
I work for an independent vzw agent store. one of our more brilliant employees cant count and took back a DOA exchange from a customer on day 15 (policy is 14 day DOA exchange from verizon) reason for DOA is simple. phone will not do a factory restore.
No rooting. completely stock. neither method of wiping memory works. either from inside android or from a cold boot getting into the wipe menu.
after many many wipes phone still has customer pictures stored in internal memory (memory card does wipe) facebook info stays, multiple email address's stay logged in. phone is in perfect condition no water damage scratches bumps ect.
ANY ideas? IF we were to attempt root do you think a custom rom would even save to internal memory? I dunno. Im lost. owner of the store is just hoping we can craigslist this thing and not make it a total loss.
Click to expand...
Click to collapse
use a program called Odin to install ClockWorkMod (CWM) on the phone, it is one time use if you're not rooted so that sounds perfect for you and after you can boot into a clean stock phone with no signs of tampering... in CWM you can do a complete system and cache wipe, everything but the sd card will be wiped clean... if you need links and instructions let me know
blazing through on my 4G Droid Charge

ODIN is the answer, but my thought would be to just flash stock EE4 in ODIN. That way you don't have to worry about the instructions for booting directly into CWM then doing the data and cache wipes. Simply use ODIN to flash stock EE4 which will also wipe the phone clean except for sd card. Look for the thread in the development section titled "How to fix your phone." It will have a download for ODIN and the stock EE4 file as well as instructions on how to flash it.

[Q] Nexus S bricked. Now what?

Hi,
I wanted to update my Nexus S from SlimBean 4.2.1 1.0 to 1.1 this morning.
I didn't do a full wipe which basically ruined my OS so I wanted to back it all up, full wipe and start all over again.
I had big problems with backing up as Titanium Backup either crashed or was stuck at it's initializing SQLite stage.
The phone process and System UI were crashing all the time if that matters.
So I tried to back it up through CWM which first failed while backing up the data partition, but it worked the second time.
I turned the phone off and since then it's not doing anything anymore.
Won't turn on, doesn't show the charging animation when plugging it in.
I tried to recover it several times.
It doesn't show up in Windows' Device Manager and UnBrickableRessurrectorR40 doesn't see it.
Is there anything I can do?
Thanks a lot.
land.apfel

why don't you try to get it to download mode and flash via odin ?

I would do it that way if it was possible. The Nexus won't do anything. Neither fastboot, nor Download nor recovery nor anything else.
The only thing it does is getting hot when being connected to AC.
But I'll try to do the UnbrickableMod and see if it helps.
land.apfel

Did you make the hardware modification? I have to do it with mine to be recognized.

samcortez said:
Did you make the hardware modification? I have to do it with mine to be recognized.
Click to expand...
Click to collapse
hardware modification is so difficult so as to be impossible for most people. it seems to be the only solution though. i only just bought my nexus s (for $150) second hand .. flashed cwm 10 on it and it bricked a few days later when i swapped a battery. i have disassembled the phone but the modification required needs minute tools and expertise beyond my ability. any suggestions? sending it in to experts in the USA will cost me nearly $100 and I'm afraid the diagnosis might mean I will lose that as well.

Without the hardware modification you can trash your Nexus S right now, as the chance that you recover it for some reason is probably 0.01%.
For doing the hardware modification you really need to know what you're doing. If you don't, look out for someone you know and who would do it for you.
After you did the UnbrickableMod, the chance that you can recover your phone is about 60% (maybe).
If you can't recover the phone, you need to exchange the eMMC chip as well.
I found eMMC chips in China for $19, but you still need to assemble it.
This is where I'm stuck at the moment.

my phone is in same condition please someone solve this and share with us

If you haven't already applied the UnBrickableMod you should try that first.
If you have, I have no idea what to do.
land.apfel

[Q] Before taking to repair shop

It figures that it would be my #1 favorite smartphone that I manage to drop face down on the pavement (are these things like buttered toast?) and crack the screen (I thought it was just too nice-looking a phone to hide with a cover :crying. Anyway, I'll be taking it to a local repair shop this week and was wondering what to do before turning over a phone to one of these places since I've never been here before.
I guess the obvious things to do would be to back up data from any apps that have only local storage; take screen shots of my home screens (and maybe launcher) so I can set them up the same way again; remove the SIM card; and then do a factory reset to wipe everything.
Anything I've missed?

rochrunner said:
It figures that it would be my #1 favorite smartphone that I manage to drop face down on the pavement (are these things like buttered toast?) and crack the screen (I thought it was just too nice-looking a phone to hide with a cover :crying. Anyway, I'll be taking it to a local repair shop this week and was wondering what to do before turning over a phone to one of these places since I've never been here before.
I guess the obvious things to do would be to back up data from any apps that have only local storage; take screen shots of my home screens (and maybe launcher) so I can set them up the same way again; remove the SIM card; and then do a factory reset to wipe everything.
Anything I've missed?
Click to expand...
Click to collapse
If you have a custom recovery just make a nandroid backup and copy it to your computer/elsewhere. When you get it back just restore. Of course back up your internal storage, too.

Letharqy said:
If you have a custom recovery just make a nandroid backup and copy it to your computer/elsewhere. When you get it back just restore. Of course back up your internal storage, too.
Click to expand...
Click to collapse
Exactly, why take screenshots when you have backup and restore?
Sent from my Nexus 5 using XDA Premium 4 mobile app

[Q] My Galaxy S7 won't boot or charge, tried the various suggestions

Never dropped it or got water in it. Never tried to change the OS or anything like that either.
It started freezing and a soft reset would get it back up. Started happening more often and eventually none of the suggested resets would work and even when charging with the phone off it would freeze. I eventually managed to get it into the recovery boot (just the once) and it said E:/ failed to mount over and over. When i pressed a button it froze again and since then i haven't been able to get any response. Not even the little battery symbol or red light when it's on charge. It seems completely messed up and essentially a brick right now.
Any ideas? I can get it repaired via my UK network provider (O2) which would take a couple of weeks but would really like to back up and factory reset my stuff if possible as i have lots of personal data on my phone including passwords to peoples websites (i'm a web developer). As well as the ordinary things your girlfriend wouldn't want ending up on the net. My online banking and everything is on there. There's pictures with some famous people at Glastonbury and also some brilliant sporting events i was at that i'd never be able to get the vids/pics back.
With the failed to mount error, would that mean they'd have to factory reset it regardless of what happens and i'd have no chance to back it up either? I'd really rather not lose my files but i also don't want some random guy snooping through my stuff.
Thanks in advance for any replies guys!

Have you tried a different charging method?
From PC with a different USB lead for example
Leave it connected overnight and see how it is the next day

Thanks for the reply.
My girlfriend uses my charger to charge her blackberry as she lost hers and it works fine. I also tried leaving it for a few hours connected to the laptop using the USB connection from the original charger with no response whatsoever. My mother has as Samsung too... given the points i just told you, is it worth trying to borrow another charger still?
I'd reluctantly be happy even if i have to factory reset to save me having to wait for ages to get it back.

No, sounds like you can rule out the charger being the problem
Sounds like something inside the phone has fried, possibly the charging port if you can't even get an LED on, but considering the errors leading up to the fault it sounds more like the motherboard has died, which, unless you saved anything to external SD (MicroSD), contains the Internal storage where all your files are
More than likely, Samsung will just replace the board rather than fiddling around trying to repair that one, so unless it is something else at fault you can probably relax about them snooping, it'll end up in the recycling bin to be melted down for it's gold contacts never to be powered up again
I can't think of anything else you can try to get life out of it tbh other than opening it and charging the battery another way / replacing the battery with a charged one, but warranty is gone after that and not even sure how you would go about switching batteries tbh, if you can
If it is already out of warranty, you could find where the battery terminals connect to the motherboard, and put an alternate power source to them matching the battery voltage etc (Removing the battery first), might give you time to remove / erase / copy

Thanks again for the reply.
So you think the motherboard just progressively died? I hadn't mentioned this but a while ago i accidently left the phone on the radiator for a short while whilst working. It worked fine afterwards and when i asked on another forum they said if any damage was going on it would have restarted or gave an overheat message (which it didn't).
I guess i'll be sending it off to my network provider (O2 UK) then, it's still in warranty (just) so they should fix it or send me a new one. I've seen so much stuff on amateur porn sites of videos or pictures that probably weren't meant to be "released", leads me to having a fear about my girlfriend ending up on them. And like i said, passwords are stored on there to some websites i create for people so its not just my personal data but theirs. I don't really know how these businesses are run, i'd imagine they'd want to get as many phones done as possible... but knowing me if i was doing that job i'd probably have a snoop where i could lol.

powlesy6 said:
Thanks again for the reply.
So you think the motherboard just progressively died? I hadn't mentioned this but a while ago i accidently left the phone on the radiator for a short while whilst working. It worked fine afterwards and when i asked on another forum they said if any damage was going on it would have restarted or gave an overheat message (which it didn't).
I guess i'll be sending it off to my network provider (O2 UK) then, it's still in warranty (just) so they should fix it or send me a new one. I've seen so much stuff on amateur porn sites of videos or pictures that probably weren't meant to be "released", leads me to having a fear about my girlfriend ending up on them. And like i said, passwords are stored on there to some websites i create for people so its not just my personal data but theirs. I don't really know how these businesses are run, i'd imagine they'd want to get as many phones done as possible... but knowing me if i was doing that job i'd probably have a snoop where i could lol.
Click to expand...
Click to collapse
If the phone powered on when you sent it in then no doubt somene would have a snoop, but if it is DOA they won't waste their time, they'll be getting thousands of phones a day to go through, yours will just be another number: Press power > Nothing > test with some USB device > Nothing > open > replace motherboard > test > working > job done
Something like that I would imagine
For future reference, get a MicroSD card for your replacement and save all media to that, then you don't have this problem if it dies