[Q] Led light and front camera problem - Nexus S Q&A, Help & Troubleshooting

Hi all,
Got my new nexus s yesterday haven't used a lot yet but I already have 2 problems.
Yesterday I used the camera with flash light and everything worked fine.
Today I installed the nexus torch app, used it and the led light worked as intended so I switched it off.
After a while I went to use the app again but the led didn't light up so I thought it's an app problem, but when I used the camera app the led doesn't work either in photo or video mode (of course I have the option for the flash to be activated not automatic).
I tried to clear the camera app data, did a factory reset through the settings menu and another from the recovery menu but the results are the same.
Also whenever I try to change the camera to the front face one the camera app freezes and the phone pops up the message to terminate the application.
Is there any solution?

Depending on when you bought it, and if you're rooted/unlocked, I would take it back to SPrint, as it sounds like you've hosed your LED.

grifforama said:
Depending on when you bought it, and if you're rooted/unlocked, I would take it back to SPrint, as it sounds like you've hosed your LED.
Click to expand...
Click to collapse
Got it back to the local shop that I bought it, it was accepted as DOA and I was given a brand new nexus s.
Ty all

Related

[Q] Camera Flash Stuck On

Hey guys, I just collected my N8020 today, and after some playing with it, I noticed the camera flash led on the back of the tab was stuck on an on state. I tried restarting, enabling/disabling the flash from the camera menu but it never goes off. When taking a picture, or using a flashlight app from the market, the LED does flash brighter, but when turned off it never completely goes off. The light is even on when the tab is powered down. Since I cannot yank the battery out to completely cut the power, I thought of trying to run the battery down until the LED dies. The device has completely run out of power and does not start up anymore, but the flash is still on. Anyone has any suggestions on what I can try, or is it possibly a hardware fault?
did you do a factory reset?
panda-man said:
did you do a factory reset?
Click to expand...
Click to collapse
It finally ran out of what little battery and the flash went off. I started charging the device and turn it back on, and the flash comes on again. Ive tried reset to factory defaults but the flash is still on.
Need to get it exchanged. Hardware fault in flash LED circuit.
Personally I'd take it back to the shop as there should be some protection against defects in the 1st week or so, in Oz the shops are suppossed to replace immediately any returned item if it is less than a month since purchase. Yo might need to find out what your countries laws are and hold firm, if the counter staff won't help ask to speak to a manager. Don't surrender the old tablet over until you have a new one in your hands.The old trick they use is it has to be sent away, if you don't want to see your new toy for at least 2 weeks, hand it over.... When it comes back it won't be new anymore....
Silly question- is there any chance the "Assistive Light" widget is on? It does sound like a hardware defect, though.
I've contacted the telco and they will be sending me a replacement tomorrow. Thanks guys for the advise.
kcrudup said:
Silly question- is there any chance the "Assistive Light" widget is on? It does sound like a hardware defect, though.
Click to expand...
Click to collapse
Thanks for the reminder. Tried a flashlight app from play store. And reading this topic I almost lost hope, since my tablet has just turned 1y1m, no warranty anymore.
The assistive light widget worked.
leofarage said:
Thanks for the reminder. Tried a flashlight app from play store. And reading this topic I almost lost hope, since my tablet has just turned 1y1m, no warranty anymore.
The assistive light widget worked.
Click to expand...
Click to collapse
Glad to see you got the issue fixed.
FYI..............
If I remember correctly Samsung was giving an extra 3 months of warranty if you registered your device online so if you registered online you really may have 2 more months of warranty.
leofarage said:
Thanks for the reminder. Tried a flashlight app from play store. And reading this topic I almost lost hope, since my tablet has just turned 1y1m, no warranty anymore.
The assistive light widget worked.
Click to expand...
Click to collapse
Hi,
I have the same problem Leo. What app worked for you and how did you fix it?
Thank you.

[Q] Blurry Camera prob

So... this probably came up here and there - since google is FULL of this problem on skyrocket.
I bought my wife a skyrocket a year ago.
A few weeks later, the pictures started to come out blurry.
I've tried everything - cleaning the lens, reseting the camera settings to defaults, playing with auto-focus, soft reset, hard reset, updating android via kies.
It still came blurry.
One day - it suddenly got sharp again!
We were very pleased, but then, a few weeks later - blurry again.
Since then, we had it twice again, but this time the blurry is here for good.
Front camera is sharp and running.
Does anyone know why is this happening or if there is a solution to the problem?
Thanks!
R.
Rageoo said:
So... this probably came up here and there - since google is FULL of this problem on skyrocket.
I bought my wife a skyrocket a year ago.
A few weeks later, the pictures started to come out blurry.
I've tried everything - cleaning the lens, reseting the camera settings to defaults, playing with auto-focus, soft reset, hard reset, updating android via kies.
It still came blurry.
One day - it suddenly got sharp again!
We were very pleased, but then, a few weeks later - blurry again.
Since then, we had it twice again, but this time the blurry is here for good.
Front camera is sharp and running.
Does anyone know why is this happening or if there is a solution to the problem?
Thanks!
R.
Click to expand...
Click to collapse
are you rooted?
triplexkush said:
are you rooted?
Click to expand...
Click to collapse
No.
Will it help? If yes, how so?
I got a used skyrocket (AT&T), it's on stock ICS. The quality of the pictures from that aren't sharp either. I have been searching too.
Rageoo said:
So... this probably came up here and there - since google is FULL of this problem on skyrocket.
I bought my wife a skyrocket a year ago.
A few weeks later, the pictures started to come out blurry.
I've tried everything - cleaning the lens, reseting the camera settings to defaults, playing with auto-focus, soft reset, hard reset, updating android via kies.
It still came blurry.
One day - it suddenly got sharp again!
We were very pleased, but then, a few weeks later - blurry again.
Since then, we had it twice again, but this time the blurry is here for good.
Front camera is sharp and running.
Does anyone know why is this happening or if there is a solution to the problem?
Thanks!
R.
Click to expand...
Click to collapse
Just in case, I noticed you didn't mention Anti-Shake. For some reason it is not a default, but easily toggled.
Question: With AF and Auto Flash enabled, If you compose a shot at a distance of 7", does holding the soft Shutter button cause the screen to visible adjust focus and the white rectangle to go green with a confirmation beep?
pc103 said:
Just in case, I noticed you didn't mention Anti-Shake. For some reason it is not a default, but easily toggled.
Question: With AF and Auto Flash enabled, If you compose a shot at a distance of 7", does holding the soft Shutter button cause the screen to visible adjust focus and the white rectangle to go green with a confirmation beep?
Click to expand...
Click to collapse
Thanks for the feedback.
I did try playing with Anti-shake - no luck.
When I hold the soft shutter button, the screen does have the white recrangle, and it goes green before taking the picture.
Nevertheless, the picture, even after the rectangle goes green, is still blurry all along.

Camera Problem

I'm having a problem where the camera works for a couple of hours then just turns completely black and doesn't start working again until i reboot the phone.
When i say works for a couple of hours i don't mean a couple of hours of continuous use but a couple of hours general use of the phone.
I first notice it when I'm unlocking my phone as i have Face Unlock enabled,
The front camera won't start so i have to unlock using the backup unlock method (pattern in my case).
As soon as that happens the camera stops working all together, even in the camera app, like i said, until i restart the phone.
Any ideas ?
I had the same issue last night, I went to take a picture but the camera was just a black screen until I reboot.
I can confirm this as well. Only fix i can tell is a reboot.
Exactly the same problem here... Android 4.4 Bug I guess
Same issue for me, and i also have face unlock enabled. Very annoying.
raazman said:
I had the same issue last night, I went to take a picture but the camera was just a black screen until I reboot.
Click to expand...
Click to collapse
nfaust01 said:
I can confirm this as well. Only fix i can tell is a reboot.
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Click to collapse
d-e-a-d said:
Exactly the same problem here... Android 4.4 Bug I guess
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Click to collapse
joshcrumley100 said:
Same issue for me, and i also have face unlock enabled. Very annoying.
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Click to collapse
I didn't wanna say anything as to not jinx it but i tried something that seems to have helped my situation.
I Force Stopped the Camera app in Settings --- Apps and then cleared the app data.
That didn't magically fix it but after doing that AND rebooting my phone i haven't had a problem with the camera.
It hasn't even been a full day yet but it's been working for about 18 hours which is great compared to yesterday's having to reboot every couple of hours.
Same Problem here. Also have face unlock active...
Thanks guys for reporting it here!!! I was really close on exchanging my otherwise perfect phone! Now I really think it's software and not hardware related.
Greetings,
Sarusani
Does anyone here get the bottom of their picture blurred out when they use flash? It always looks like if my finger is covering the lens which is not.
Sent from my Nexus 5 using Tapatalk
I get my Nexus today/tomorrow. I'll do some diagnostics and see if I can find out what's causing the black screen.
Happened once, black screen, reboot. I wasn't able to reproduce it yet.
So much for my "solution"
Just happened again.
I'm tempted to try a factory reset or flashing a factory image.
If anyone's actually tried this I'd appreciate a heads up.
Same for me
Sent from my Nexus 5 using XDA Premium 4 mobile app
I've had this problem on the Slim rom and flashed the factory image yesterday.
Last night, the camera was working well until I switched to a panorama, then it was black.
After a reboot I wasn't able to reproduce it.
mickaaa said:
I've had this problem on the Slim rom and flashed the factory image yesterday.
Last night, the camera was working well until I switched to a panorama, then it was black.
After a reboot I wasn't able to reproduce it.
Click to expand...
Click to collapse
There goes my plan to flash the factory image
I hope that it stays fixed for you but unless someone who has had this problem is able to confirm that they haven't had this happen to them for at least a couple of days I'm gonna stick with "This is a serious problem" (for me at least)
This is very unfortunate! Luckily I haven't come across this issue yet but I haven't used the camera much. BTW does anyone know how to change the focus to continuous? Can't find the option.
Apparently this is related to Face Unlock.
https://code.google.com/p/android/issues/detail?id=61873
If anyone can confirm this ?
Who has had this problem and not used Face Unlock ?
No idea why this got posted twice.
The only way to "fix" it at the moment, is to turn off face unlock.
My back camera started crashing when i tried to take a picture in complete darkness and ever since i only get a black screen. I have tried to run the phone on safe mode and rebooted many times and it still gives me a black screen. Today i flashed my phone with the factory image and it still broken. I am suspecting this is more than just a software bug. Can anyone confirm this?
Adding myself to the problem with Camera randomly not working, and fix with rebooting.
Nexus 5 - Rooted

S6 camera problem

Hello guys
I opened the camera app and there are strange vertical lines going right to left like on the old tvs and even when i take a photo they are still visible.What can be the cause. Can this be caused by water or something? The story is i was heading home when a warer drop dropped on my screen like on the middle of the screen i have a screen protector and i cleaned the screen so i dont think that caused it .
dflash88 said:
Hello guys
I opened the camera app and there are strange vertical lines going right to left like on the old tvs and even when i take a photo they are still visible.What can be the cause. Can this be caused by water or something? The story is i was heading home when a warer drop dropped on my screen like on the middle of the screen i have a screen protector and i cleaned the screen so i dont think that caused it .
Click to expand...
Click to collapse
Have you tried the usual like restarting the device? If so and you still have this issue try clearing the cache for the camera app via app manager in settings. If that still doesn't work try a factory reset.
sofir786 said:
Have you tried the usual like restarting the device? If so and you still have this issue try clearing the cache for the camera app via app manager in settings. If that still doesn't work try a factory reset.
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Click to collapse
I restarted the phone several time and forcestoped the app but it didnt help, i am beginning to think is because of low light maybe tomorrow when the day shines will try the phone
dflash88 said:
I restarted the phone several time and forcestoped the app but it didnt help, i am beginning to think is because of low light maybe tomorrow when the day shines will try the phone
Click to expand...
Click to collapse
Start the phone in safe mode and open Samsung test menu with *#0*# (if u can't open it u are probably running a custom ROM with no test menu support in it)
Try the camera test in there. If the problem is still there u have a faulty camera.
So my problem is a bit different but it is still a camera problem. So my camera started acting funny a while ago and mos of the time it wouldn't open at all and blocking the front cam from working as well. So i ordered a new camera module online thinking that was the culprit, as the old one made a rattling noise when opening the camera. At last it arrived today so i swapped the cameras only to find the same problem persisting. I have also tried different firmwares and custom roms but still nothing. Does anyone know a cause or a fix for this problem?

P30 bugs

So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs annoying me, one, when turned off if I insert the USB cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
My phone restart at least 2-3 times per day, every day, since the day i got it.
i'ts not even the same thing i do when it restart. sometime i just open my phone and it restart.
I have spoken with my provider, and they won't do anything until they see it restart when i'm at their shop... but you know, i can't stand in their shop all day long!
i don't think it's the same problem as you, but some of P30 really have a restart issue!
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Been using almost 2 weeks on 124. So far no reboots and just ran antutu stress test successfully.
No issues in that regard to my UK purchased device. It's been solid as a rock so far with amazing battery life also.
Maybe there is a lot of p30 with this kind of issue. Let's see how will go the new p30 that huawei will send to me as a replacement.
No problems on my end, except for a blue tint on the recents window. Using a third party launcher. Removing/ disabling Huawei Launcher gives you an older (and in my opinion uglier but better) recents screen back without that issue. Everything works fine so far but they really need to tone down their bloatware. That's the main reason why i dislike Samsung and Huawei.
only one light flashes. only the right thing works for you, how is it?
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
ErriK89 said:
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Click to expand...
Click to collapse
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
SaulQc said:
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
Click to expand...
Click to collapse
Let us know if it works after replace.. I'm worried that there is a sw incompatibility with something I installed and that nothing change when I will have the new p30. It can happen that one phone have issue, but I already heard 4 case with the same issue!
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
I sent my p30 to huawei assistance and they returned back my device with issue not solved. Phone still freeze sporadically.
Hello everyone, i have a strange bug om my p30, i bought my phone a week ago and i'm sure video recording was fine at the beginning, then i applied .124 update and now when i try to record videos it just stop after 1 second, no matter what resolution or format i choose, it happens with back and front camera. I already wipe cache and data of the camera app, but no luck. Videos works fine with other camera apps like open camera etc.. . I spent a week for fine tuning my new phone , so i don't want to reset all. Someone have any other suggestion? Thanks
ianford10 said:
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
Click to expand...
Click to collapse
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
vonotny said:
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
Click to expand...
Click to collapse
Thank you that makes sense now
Talking to Huawei support at the moment to fix the blue tint (and maybe also WhatsApp notification/ bad video playback performance) issue. They told me they'll reach out to me today.
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
I have the same problem with my P30 switching back on when charging - I've only been able to overcome this by inserting the charging cable first, then powering off. Not sure about your other problem as my display brightness is always set to auto.
russy_avramov said:
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
Click to expand...
Click to collapse
Seems like they fixed the flashing bug with the latest update (.153)
I'm still waiting for it (.153), but as I try to find some logic in it's behavior I guess they tried to make it kind of notification light, but it seems to be unsuccessful.

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