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issue/problems with screen touch

Hey, I have problems with my screen. I cant pull the ring in bottom to unlock screen and taking pictures or start videorecord. and a lot of things in the screens bottom. I have to try 3-6 times before it respond.
I am a regular user of touch screen so I am not that amataur. Do u think the screen is broken or software? any one else with this problem?

The first phones made have this error. The man in shop told me. so its a production error. i must wait about 14 days to get it back.

Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App

joemm said:
maybe its possessed by the devil.....666lucifer
Sent from my htc sensation 4g using xda premium app
Click to expand...
Click to collapse
lol !

While we are talking about the screen here, has anyone had problems accepting calls? On very hot days, when the phone heats up a bit in the pocket, I am completely unable to accept a call - the screen simply doesn't respond, but does so after the phone call attempt has ended.
I am though scared to contact customer support since my Desire is still in repair (sent in 3 times) since end of March.

joemm said:
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yes that must be it. Gods revenge..hehe.
Froschfinger: sounds like you have the same problem as me.

Takk for det, you are having the same heat problems like I do? Wasn't really keen on walking through all the touchscreen-related threads in detail, but didn't find out about heat problems of others so far. I have one of the early Vodafone devices.

check here: http://forum.xda-developers.com/showthread.php?t=1140997
they are talking about the same thing, maybe you'll find a solution.
I have the same problem, its actually pretty random and doesn't always happens but is getting annoying.

I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.

After update 2.3.4 the problem is gone. screen working perfecktly.

Froschfinger said:
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
Click to expand...
Click to collapse
Capacitive touch screens don't like heat. You have static problem which in conjunction with heat make phone unusable at times. Check fix for touchscreen thread, plus my thread on how to keep phone at bay, so it doesn't do it again.

Reception

Hi any help please im on vodaphone uk not sure why but in the last 4 hours my reception has totally gone anybody think of anything please let me know willing to try your ideas thanks

Try switching gsm mode and wcdma mode, monitor the reception bars.
sent with unbranded htc sensation
Don't forget to thanks

Thanks for reply tried that got best results in auto.thanks

Just being trying a few things out i think its a grip issue when im holding the phone at the bottom all my reception gos i never had this problem before and have had the fone since july

*#*#4636#*#* tried this yet ? switch off every thing and back on again and cross your fingers
most likely vodaphone UK cells are down. you might wanna call them up and check

Hiya,
Many might not like this reply.. but I think it's helpful..
I had a sensation on Vodafone and had no end of Signal issues - I changed 4 handsets and still had issues!! I would have signal one minute and then lose it the next..
After, I gave the SGS 2 a try and have found that the signal is much stronger! It has barely lost signal and to top it off, in an area with apparently only GPRS strength, I'm getting H and 3G!!
Also, another note, I mentioned in one of my earlier posts that the GPS signal is weak in the Sensation and was a little disappointed that it kept losing the satellites - SGS 2 seems to find a lock in less than 5 seconds and holds on for dear life!! The only down side is that it drains the battery a lot more than the sensation..
I'm not trolling, I'm just giving my experience - I was in the same boat on Vodafone and found that the sensation just didn't really work as well as the SGS 2 - A shame, because the Sensation is a gorgeous looking piece of kit!!

charmz2k2 said:
Hiya,
Many might not like this reply.. but I think it's helpful..
I had a sensation on Vodafone and had no end of Signal issues - I changed 4 handsets and still had issues!! I would have signal one minute and then lose it the next..
After, I gave the SGS 2 a try and have found that the signal is much stronger! It has barely lost signal and to top it off, in an area with apparently only GPRS strength, I'm getting H and 3G!!
Also, another note, I mentioned in one of my earlier posts that the GPS signal is weak in the Sensation and was a little disappointed that it kept losing the satellites - SGS 2 seems to find a lock in less than 5 seconds and holds on for dear life!! The only down side is that it drains the battery a lot more than the sensation..
I'm not trolling, I'm just giving my experience - I was in the same boat on Vodafone and found that the sensation just didn't really work as well as the SGS 2 - A shame, because the Sensation is a gorgeous looking piece of kit!!
Click to expand...
Click to collapse
See this whole reception issue is bothering me about getting a Sensation?

Exactly the same situation for me as for Charmz2k2.
I also had a Sensation on Vodafone UK and had no end of signal issues. After 2 months of discussion they offered to swap the phone for a SGS2 and now I have no problems, using the same SIM and in the same places where I previously had issues with the Sensation.
Pity, as the Sensation is an awesome piece of hardware otherwise.
Sent from my GT-I9100

Had the same problem. Switch to gsm/wmcda mode.

Thanks very much for all your replys.we had alot of rain on monday and it has done somthing as everyone in my area is having problems with vodaphone with all types of mobiles.thanks

Is this a particular issue then for the Sensation if used on the Vodafone network in the UK?
Sent from my LT15i using Tapatalk

It was fine before. My freind also has a contract with them and has confirmed that is a network issue in the area

moh6299 said:
It was fine before. My freind also has a contract with them and has confirmed that is a network issue in the area
Click to expand...
Click to collapse
Can I ask you in general on that network how does it cope in areas of less good or variable reception?

Super Chimp said:
Can I ask you in general on that network how does it cope in areas of less good or variable reception?
Click to expand...
Click to collapse
In my experience its terrible in all areas where you don't have a really strong signal.
Sent from my GT-I9100

Deadgonz said:
In my experience its terrible in all areas where you don't have a really strong signal.
Sent from my GT-I9100
Click to expand...
Click to collapse
For my usage that's very poor news.

I'm on O2 UK and I have the same problem,
Phone signal, Wifi and GPS one minute and nothing the next. Same problem with my first Sensation! (Only not as bad)
My current one is going back for repair Friday, but I'm not holding my breath, I bet it comes back exactly the same!

Well i have to say it is good for me its the same as the iphone that i had before

jools5431 said:
I'm on O2 UK and I have the same problem,
Phone signal, Wifi and GPS one minute and nothing the next. Same problem with my first Sensation! (Only not as bad)
My current one is going back for repair Friday, but I'm not holding my breath, I bet it comes back exactly the same!
Click to expand...
Click to collapse
Does how you hold also have an effect on this?

Super Chimp said:
Does how you hold also have an effect on this?
Click to expand...
Click to collapse
No, I don't think it does. I've tried holding it all ways and even not holding it. Ive tried it in a holder, face down but still no difference that I can see

I'm glad a few others agreed with me!!
I travel the country (UK) for my job and cover about 2000 miles a month, so that's a lot of driving!!
I found that the signal would constantly be dropping while on the motorway using the sensation.
the SGS 2 has dropped a few times, but in comparison to the Sensation, it's barely anything.
I do think it's something to do with that back cover / antenna... maybe even a poor connection or something as small as that?
---------- Post added at 11:05 AM ---------- Previous post was at 11:00 AM ----------
Super Chimp said:
See this whole reception issue is bothering me about getting a Sensation?
Click to expand...
Click to collapse
2 months ago I would have said stick with the Sensation, after jumping ship, the only thing I miss is HTC Sense as it is MUCH better than TW, but chuck on Launcher Pro or something and it's manageable - the main point is I now have a phone which will 9.9 times out of 10 have signal when I need it
At the end of the day, they're pretty similar spec-wise, it's your choice as to what you want - and in all fairness, out of ALL the people who bought the sensation, we might be a minority who have the signal issues..
All I would say is that Vodafone DO look after their customers (after a bit of frustration with a few of their employees) as they swapped my phone even 3 and half months after I signed up!!

So many problems with the Sensation

I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?

I don't have any of this issues and you should definitely consider getting an exchange for another Sensation.
I used to have a G2x too and 200% more happy with my Sensation.
What software version are you.running?
Sent from my HTC Sensation Z710e using XDA App

I have never had any of these problems with my Sensation, I had a Galaxy S2 for a while before and couldn't be happier with with changing to the Sensation.
Does sound like a faulty phone to be honest.

govtcheez said:
I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?
Click to expand...
Click to collapse
Unfortunately the problems you are describing are just part of the "fun" of owning a Sensation. This was without a doubt one of the worst purchases I have ever made, and I still cant believe HTC produced this phone. Its almost as if they fired the entire quality control department just to get these handsets out the door. Regardless, I feel bad that you (likely) spent $600 on an awful device like I did. I would suggest you try and sell it on Craigslist and then buy the new Nexus device next month. However, you will then need to deal with knowing you sold some poor sucker a total piece of sh*t....... Its really a 'lose/lose/ situation buddy, I feel for ya!

I came from the g2x as well. After two g2x s and the same problems with both, no GPS locking and **** battery life ( dead by 5pm ). This phone isn't the best but it's been an amazing phone for me. I think you just got a bad one.
Sent from my HTC Sensation XE using xda premium

Root, get a lightweight ROM and run a screenshot fix

shooric said:
Root, get a lightweight ROM and run a screenshot fix
Click to expand...
Click to collapse
Problem is then you are stuck with a crappy phone, AND you cant return it when it fails (again).

I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.

AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Right, either that or YOU just happen to be one of the few people without problems. Why dont you check back in with us in a few months to see how well your device is working out buddy.
http://forum.xda-developers.com/showthread.php?t=1114612

same problem....
I have the very same problem as this guy's Sensation like mine....
but the opposite!!!
Schwiiing!!!!!

Your probably the few unlucky ones.
Sent from my HTC Sensation Z710e using XDA App

update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.

You definitely have a faulty unit and need an exchange.
The Optimus 2x and G2x are the worst Android devices of 2011. Riddled with random reboots, reboots by charging and battery pulls, quite frankly how anyone can see it differently is nuts.

AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Same here....guess I'm in the minority too.
Mine's more like a supercharged Vette though.

RussianBear said:
update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.
Click to expand...
Click to collapse
That is VERY bad advice. The most recent OTA update actually caused many of the problems people are now experiencing. More specifically, the newest OTA update now causes random screenshots (when pressing home) and makes the touchscreen very unresponsive. If I could go back to the previous version I would, however you do lose some functionality by doing so.
As before, dont just take my advice. Spend a few minutes on this forum and you with find thousands of other users pulling their hair out after purchasing this phone. Regarding the issue that occurs after updating via OTA, I point you to the following thread.
http://forum.xda-developers.com/showthread.php?t=1235382
Enjoy, and 'caveat emptor'.

Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium

jlczl said:
Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
I had thought I would be raving about this phone to be honest. I was a blackberry user for well over 10 years, going waaay back to the RIM 850 (I bet most people reading this were YOUNG children when that came out!). In the early 2000's I began importing the original HTC windows mobile handsets for sale on ebay, and I have tested, sold, and used almost every "smartphone" released since then. About a year ago I finally came to the realization that the Blackberry platform was showing its age, so I began looking into Android. After a few months of going back and forth I bought the G2, and then a few months later I "upgraded" to the Sensation. BIG MISTAKE!!! Between the sluggish, battery hogging monster that is the Sense OS and the HORRIBLE build quality of this phone, nothing good has come out of this relationship. For the few that have had no problems with this phone, just wait, they will develop! For those who are toying with the idea of buying this phone JUST WALK AWAY. Unless you can get this phone for free, and unless you don't mind sending it back for repair (over and over and over) then looks elsewhere for your Android fix.

nothing wrong wit mine. completely stock but rooted. i love this phone....

You have a faulty handset. I have none of these problems. This phone is nothing short of amazing.
Sent from my brain

Faulty phone. Mine has none if those issues. Rooted running stock Rom.
Sent from my HTC Sensation 4G using xda premium

[Q] Wi-Fi Problem still exists in HTC Desire S? - Want to buy soon

Hello Friends,
I am new here and I am interested in buying HTC Desire S
But I saw here and on various other forums/websites, that there's a major WiFi signal loss problem when the device is held in Landscape Mode
So, this problem still exists? I love this phone as it's awesome and in my budget and my main usage will be by means of Wi-Fi
Kindly help
Thanks and Regards

Even though i knew that it has serious issue of poor reception and signal drop, i still bought it as i love this phone. And the answer to your question is,
Yes. it still has poor reception.
Now its up to you if you want to buy it or not.

Is it a Hardware Defect?
I have read somewhere, after FOTA update the problem is gone/rectified a bit
Anyways, I am disappointed

I never noticed a signal drop at mine, except that it lasts a little til it gets the full signal back after returning from sleep, but that's cause of my settings.
Maybe it has to do with my radio image.
You find it (and the related thread) at my signature.

mrintech said:
Is it a Hardware Defect?
I have read somewhere, after FOTA update the problem is gone/rectified a bit
Anyways, I am disappointed
Click to expand...
Click to collapse
The problem was reduced after the OTA, all depends if you use the phone to type when in landscape mode (something I never do) depends on your size (or the size of your hands I reckon!)
Great device!

The Wi-Fi does indeed lessen if held in a certain manner - but because I have a very strong signal from my router it never drops out completely. I imagine it could be an issue if your base signal is low to start with.

mrintech said:
Hello Friends,
I am new here and I am interested in buying HTC Desire S
But I saw here and on various other forums/websites, that there's a major WiFi signal loss problem when the device is held in Landscape Mode
So, this problem still exists? I love this phone as it's awesome and in my budget and my main usage will be by means of Wi-Fi
Kindly help
Thanks and Regards
Click to expand...
Click to collapse
Welcome to XDA! Yes I'd agree with previous post. Only really an issue if your router is far away to begin with. And being aware of the cause (covering the camera lens area with your hand) means that in a vast majority of cases, you shouldn't have any serious issues with signal drop.
It's a fantastic phone. Since buying mine nearly six months ago I've not had a single instance where I've had a signal drop out whilst I've been trying to use WiFi. You have to TRY to make it drop out in my experience.

Hey friends
Thanks a lot for all your responses
Just wanted to show you this video from YouTube: www . youtube . com / watch?v=qd7XdLmAFUo - See how that guy is holding the phone in Landscape Mode
I don't think, I am (rather say no one is) going to hold the phone in that way while using it on Wi-Fi
Anyways I have following questions:
1. What happens if the phone is lying on Table which is made from either of wood/metal? Will it get disconnected from Wi-Fi
2. HTC Desires S got Android 2.3.5 and HTC Sense 3.0 updates in UK and these updates are getting displayed as a pop-up notifications and are completely dependent on Mobile Operator one is using.
So, do you know/think, in India (Vodafone/AirTel), HTC gives updates by means of Network Operators. Or we have to install the Updates manually after hunting for them
Once cleared, I will jump and order the Phone online
Thanks a lot
P.S. I am new to Android

mrintech said:
Hey friends
Thanks a lot for all your responses
Just wanted to show you this video from YouTube: www . youtube . com / watch?v=qd7XdLmAFUo - See how that guy is holding the phone in Landscape Mode
I don't think, I am (rather say no one is) going to hold the phone in that way while using it on Wi-Fi
Anyways I have following questions:
1. What happens if the phone is lying on Table which is made from either of wood/metal? Will it get disconnected from Wi-Fi
2. HTC Desires S got Android 2.3.5 and HTC Sense 3.0 updates in UK and these updates are getting displayed as a pop-up notifications and are completely dependent on Mobile Operator one is using.
So, do you know/think, in India (Vodafone/AirTel), HTC gives updates by means of Network Operators. Or we have to install the Updates manually after hunting for them
Once cleared, I will jump and order the Phone online
Thanks a lot
P.S. I am new to Android
Click to expand...
Click to collapse
1. Never noticed any problems.
2. Maybe, but when I think no one could say^^ But if you take a look at the development section there are many sense 3 and also some sense 3.5 roms based on 2.3.5, if you don't want to wait till it's official release. Without sense you could also get Android 2.3.7 within cyanogen^^
All newcomers are welcome, there are many guids to help you getting started
Swyped from my Desire S

Definetly have problems here.
I have compared it to my other devices, and the desire s has the weakest signal, when far away from the router. It's a realy pain when im upstairs and want to use WiFi.
It also drops a bit when I cover it up with my hand.
The 'fixes' they have around, and built into custom kernels don't seem to work for me either
It's a real pain for me everytime I lose signal and have to reconnect!
It's a shame for me, but other than that I highly highly recommend this phone! It is really good!
Sent from my HTC Desire S using xda premium

Every response is now making me reconsider my decision
Anyways Thanks All

mrintech said:
Every response is now making me reconsider my decision
Anyways Thanks All
Click to expand...
Click to collapse
If you are close to your WiFi router most of the time, you'll be fine! its just fr me , I always use my phone upstairs (far away from my router)
It struggles compared to my other devices !
It's up to you
I personally recommended it , its great for the features and price.
Sent from my HTC Desire S using xda premium

It's strange, I get a good Wi-Fi signal anywhere in the house with no problems.
If I cover the plastic top rear panel of the phone with my hand, the signal strength does go down a bit, but it's never been a problem.
Maybe it's like the GPS - I find that the case I bought degrades my GPS reception, yet other people with the same type of case seem to experience no problems.
Overall though, I like this phone despite the imperfections. I don't regret buying it.

Its a very good phone for the price.
India does not have a FOTA update yet but to install custom roms or sense 3.0 you will have to root your phone.
As far as wi-fi goes i have had slight problems with the device but it was solved by using the wi-fi fix and also by custom kernels so go ahead!

I tried to make my phone lose wifi signal but only when i really cover up every part of the back of the phone i see some difference.
But when using normal i never experience any loss.

SED9008 said:
I tried to make my phone lose wifi signal but only when i really cover up every part of the back of the phone i see some difference.
But when using normal i never experience any loss.
Click to expand...
Click to collapse
Yeh, when I'm next to my router, and I cover up I lose some signal, but it still works.
However, when I'm far away from my router, and i cover my hand over the phone , it loses WiFi completely
Sent from my HTC Desire S using xda premium

Hey , You are from INDIA so, just order from flipkart.com..Nice service,quick delivery and above all at least Rs 1500 less from market and that ebay thing.
Well personally I like this device too much. Its just awesome. Even my friend has DHD which got a bigger screen but when it comes to clarity ..252 ppi loving it
Wifi is a prob but in my hostel room I got a router attached so no prob but when am out of room it sometime drops signals

Hello Friends
Thanks all for replies
I am bit reluctant in buying this device as my main work is from Wi-Fi and apart from my home I will be using Wi-Fi at some places where the router is kept in upper floor or far away
Anyways, I am considering buying Samsung Galaxy S Plus i9001 as it's in my budget and I can't afford SGS2 or other mobile phones which comes in price range after SGS+ and Desire S
I can live without flash and plastic body
Though I need expert advice/suggestion from Gurus/Masters here: Should I buy SGS+?
Please help
Thanks and Regards

mrintech said:
Hello Friends
Thanks all for replies
I am bit reluctant in buying this device as my main work is from Wi-Fi and apart from my home I will be using Wi-Fi at some places where the router is kept in upper floor or far away
Anyways, I am considering buying Samsung Galaxy S Plus i9001 as it's in my budget and I can't afford SGS2 or other mobile phones which comes in price range after SGS+ and Desire S
I can live without flash and plastic body
Though I need expert advice/suggestion from Gurus/Masters here: Should I buy SGS+?
Please help
Thanks and Regards
Click to expand...
Click to collapse
Sgs plus looks nice! It's 1.4ghz and I've seen some videos, its nearly as fast as Sgs2!
Sent from my HTC Desire S using xda premium

I personally hate Samsung, so go with HTC

[Q] Most temperamental phone I’ve ever owned

I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!

I don't have those issues, of course on viper's rom.

Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium

You shouldn't type your whole Serial No. on the internet, that's not good. You can just type the first 4 characters.
@Delta, have you received my PM by any chance?

D3LTA said:
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Serial #: SH23MW******

Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime

addsfsds said:
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
Click to expand...
Click to collapse
Have already done 2 factory resets since updating to 4.0.4 last week!!

If I were you, I'd send it to the carrier/HTC and ask for a replacement.

usaff22 said:
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
Click to expand...
Click to collapse
+1
Sent from my HTC One S using xda premium

kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
I have the loss of signal issue, mostly indoors. Never had that issue with my other phones. It is worrying me cause I just purchased this phone on a new contract and only have about 5 more days to decide if i want to keep them or not? With this issue and seeing all the terrible issues in the custom ROM's I am afraid I will hate this phone compared to my GNex. I understand Jellybean has not been officially released yet so there will be issues but is there any ICS ROM's that run without issues? My past experience with less popular phones is we can never get a truly great daily driver. Any reassurance will be greatly appreciated!

kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???

kenmac67 said:
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
Click to expand...
Click to collapse
It is stock, some of these "agents" know less than a squirrel would, on their own software especially!
Sent from my locked, tampered ville

I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?

nova hands said:
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
Click to expand...
Click to collapse
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.

LibertyMonger said:
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
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Click to collapse
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.

nova hands said:
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
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Click to collapse
I'm quite sure if you went with the Galaxy Nexus you wouldn't miss this phone either.
I suppose you have fought with your service provider just like I am right? HTC is telling me to try a different back cover and/or do a factory reset. they claim they are not hearing any issues like this with this phone. I kind of figured I would have issues because Cincinnati Bell does not get the best phones, I had major issues with their XT720. I should have known better. This is why I just bought the GNex from Google, I was gonna avoid signing a new contract then CBW offered me such a great deal on 5 new phones if I resigned so i went with it.

I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA

LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
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Click to collapse
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.

LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
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Click to collapse
I reflashed my ROM on my GNex and now the sound quality for both are exactly the same.
---------- Post added at 12:58 AM ---------- Previous post was at 12:55 AM ----------
nova hands said:
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
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Click to collapse
Well if it is a new warranty replacement it comes with a new 12month warranty, sell the one S to earn the money for the GNex. I have both and personally I like the GNex better. So many ROM's and kernels to choose from and none of the issues with the Gnex that i see here with the One S. Besides, by the time the One S get's jellbean, Gnex will be getting Key Lime Pie!

I noticed something else today...
If I look closely at my screen, there seems to be some banding going on, as if there is radio intereference with the screen's signal. Like what happened on old tv's when the signal wasn't coming in perfectly clear.
Anyone else experiencing this???