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I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
when that happened to me i did a factory reset and it worked afterward
Check around first, see if Verizon is having problems in your area. I know recently places have been popping up with sporadic outages.
Bigandrewgold said:
when that happened to me i did a factory reset and it worked afterward
Click to expand...
Click to collapse
But isn't installing a rom and wiping the data and cache the same as a factory restore?
I had this happen to me earlier this week. When I called Verizon support they told me that towers were down in my area, they told me the same when I called back the next day. Meanwhile, others who own the TB seemed to be having no issues. Finally I took my phone into a Verizon store and they are shipping me a replacement phone. They would not swap my phone in the store since I was a whopping 4 days beyond the 14 day return window...but, I digress.
The one workaround that I found in the meantime is to switch your modem settings. Dial ##778, select Edit Mode, enter 000000 as the password and select Modem Settings. Select Rev. A and choose Enable. Press your menu button and select Commit Changes. Your phone will reboot and you can use the LTE On/Off App (or just dial *#*#4636#*#* and choose Phone information) and switch the radio to CDMA Auto (PRL). That enabled me to have 3G data, though it seems extremely slow relative to 3G on my OG Droid. But, in a pinch it seems to work.
One additional bit of advice, in case you are running a custom ROM. I was running Virus ROM and ##778 would crash whenever I tried to run it. In order to swap the modem settings, I had to flash back to stock and make the updates, then flash back to Virus. I don't know if this is specific to Virus, but just an FYI.
Just tried on das bamf and worked fine (##778) must just be virus.
Sent from my ADR6400L using XDA App
SmokingPope said:
I had this happen to me earlier this week. When I called Verizon support they told me that towers were down in my area, they told me the same when I called back the next day. Meanwhile, others who own the TB seemed to be having no issues. Finally I took my phone into a Verizon store and they are shipping me a replacement phone. They would not swap my phone in the store since I was a whopping 4 days beyond the 14 day return window...but, I digress.
The one workaround that I found in the meantime is to switch your modem settings. Dial ##778, select Edit Mode, enter 000000 as the password and select Modem Settings. Select Rev. A and choose Enable. Press your menu button and select Commit Changes. Your phone will reboot and you can use the LTE On/Off App (or just dial *#*#4636#*#* and choose Phone information) and switch the radio to CDMA Auto (PRL). That enabled me to have 3G data, though it seems extremely slow relative to 3G on my OG Droid. But, in a pinch it seems to work.
Click to expand...
Click to collapse
Thanks, that got my 3G working, will i still have 4G with it on that setting? or do i need to switch it back to use 4G or do i get the Lte on/off app?
*#*#4636#*#* and tap on phone information and go to the box that says "CDMA+LTE" THATS default 3g and 4g and for only. 3g is auto prl
Sent from my ADR6400L using XDA App
schwab16 said:
Thanks, that got my 3G working, will i still have 4G with it on that setting? or do i need to switch it back to use 4G or do i get the Lte on/off app?
Click to expand...
Click to collapse
You won't get 4G on that setting, it turns the 4G radio off entirely. You would need to switch back to the CDMA + LTE/EvDo auto or LTE mode settings to get 4G. Ultimately, my issue ended up being a defective phone. You can try to wait it out and see if you get 4G back later, but you may just have a faulty device.
If that is the case, just remember to follow the instructions that jcase posted in the development forum to get your phone back to stock with s-on before taking it into a Verizon store. If you bring a rooted device in, I suspect they aren't going to honor any sort of warranty.
My phone had this problem too... turns out when I went into a 4g area the mobile network box got unchecked in the wireless & network settings.
I use the "verify with multiple devices method". I am tired of the standard VZW "towers are down in your area" bs answer.
If another tb, xoom, and bb have service and my tb doesn't, that tells me something is wrong.
I have a feeling that there is something seriously wrong with the network (implementation or backend hardware) that is causing this with 4G devices. Either that or the tb is to blame entirely for Verizon's 4G issues...... /rantoff..... LOL
Sent from my ADR6400L using XDA App
schwab16 said:
I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
Click to expand...
Click to collapse
Was having issues earlier today with 4G. The connection and signal were good, but no data would download. The white up arrow would light up, but the down arrow never would. It was like that for about 4 hours. It's working great now and speeds are disgustingly fast.. maybe VZ doing some maintenance?
EDIT: THis is in San Diego.
schwab16 said:
I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
Click to expand...
Click to collapse
Factory Reset from bootloader worked for me. I had the exact same problem. Tried everything that was suggested, but no data still. Only enabling Rev. A worked.
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
schwab16 said:
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I would try the factory reset from bootloader, but I was on the stock ROM when I did it. So I don't know if that would matter or not.
schwab16 said:
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Just to reiterate, my 4G never came back. The phone was just broken. It sounds suspiciously like you are having the same issue. Maybe there is a manufacturing defect that makes this issue more prevalent with this phone right now? If you are in the 14 day return period, set your modem and radio settings back and get into the store ASAP to swap the phone out. Otherwise, call customer service and have them replace the phone. They will overnight you a new phone if you complain enough.
Ok I was looking through my modem settings after dialing ##778 and I had changed the rev a. Setting to enable, that got my 3g working, but what is eHRPD is that would I should have it on too have 3g/4g? But everytime I have tried setting it to that I get no data so is that the setting that is messed up?
Sent from my ADR6400L using XDA Premium App
Im in the DC area and my phone wont connect to 4g for life of me (im in a strong 4g area). tried toggling. tried forcing LTE only(either 1x shows up or nothing at all). tried turning off data for 10 minutes. tried removing battery. tried full wipe (wiped three times cache, tried clearing davlik cache and battery stats...three times) reinstalling 1.7. I can still connect to 3g and 1x. Just no 4g
i was initially on bamf's 2.0b5 and noticed i couldnt get 4g. so i restored back to 1.7 and still no 4g. and no i didnt forget to flash the appropriate radios. i called verizon to see if there were issues with the network in the area and they came up with nothing. is my radio broken or am i missing something here?
Try starting the phone up once without the sim card in and then reinstall the sim card and see if it works.
Sent from my ADR6400L using XDA App
just tried that. no dice. any other suggestions?
Maybe take it in to vzw and have them test the sim. It could be fried.
Sent from my ADR6400L using XDA App
whoa. i didnt know that could happen.
same thing with mine I am in Manasasso area and i get 4g off and on but cant get on the market or google, then i back to 1x so is it a phone issue or a system issue.
Well with me its not even on and off. I get nothing at all.
Sent from my ADR6400L using XDA App
I'm sure this is a stupid question but it must be asked. Do you have the back of the phone off?
no such thing as a dumb question. just dumb people. hahaha im kidding. just trying to make light of the situation a little at least. i had a teacher that would always joke around like that so i had to say it.
but i digress, no the battery cover is not off. like i said, 3g and 1x works. just no 4g. can it be possible that just the 4g radio could be broken or if that were the case, i wouldnt have any data network at all?......
and as i was typing this message, my 4g connection had just connected. i think it has to do with the area where i live because I am now in my work building and it seems to be working fine now...i guess verizon lied to me... thanks for the suggestions. will post if things change.
Well, according to Verizon and their coverage map I'm supposed to get 4G at my house but I don't. Granted, I am on the edge. Now, here at work is a different story...solid 4G and it never looks for 3G.
Yeah, I am supposed to have 4g at where I live too. And I would get a strong signal too, which was why I was totally stumped when i couldnt get a 4g connection all of a sudden and verizon told me there were no problems with the network in the area.
this is happening to me as well. Phone keeps jumping between 1X and 3G all the time. I rarely get 4G anymore
I'm on Perfect Storm1.5 running the MR2.5 Radio chingy leaked
I have tried 4 different radios as well as ROMs over this past week, no change on either
been 4 hours and phone hasnt dropped 4g since. even flashed back to bamf 2.0b6. I would get no signal on reboot, but toggling works like usual again. i guess where I live is having problems right now. will post when i get back.
working now. im guessing its the network. running 2.0b6 with mr2.5
This was happening to me as well. I would sometime get "4G", but it's fake 4G, as I would not be able to receive any downstream data, and connectivity would soon cut out. I've gone from GingerRemix 2.1 back -> 1.7 -> 1.63 -> stock -> stock unrooted, and could not get 4G back.
I decided to throw in the towel and go to Verizon (with GingerRemix 2.1 loaded), to compare. They definitely had 4G in store while I was carrying 3G around. I told the "device specialist", and without much questions, he popped in a new sim card for me. I had 4G then until I was about 4 steps out the door, and it would fall back to 3G. The dude and I spent the next hour swapping out another card, placing my sim card into a returned TBolt, but no luck. Finally, he did a factory reset on my phone. With no further luck, he resorted to ordering me a new one.
Still unsure what the issue is since he did give me a new SIM, and that SIM didn't work on another TBolt as well. We'll see whether the new one that comes in the mail tomorrow will fix the issue. I've since then reverted back to stock, since I need to mail my "broken" phone back to VZ, still no 4G.
I have a problem where my Charge thinks I am always roaming. One other person in posted in this forum with this problem but had no responses and he is a one post wonder. Has anyone else seen this problem. I have sent this device to Samsung twice and it has not been fixed. They will not replace it. Verizon did some stuff overt the phone that was of no help. This does not happen if I put my sim in a Thunderbolt and it does happen if I put another Sim into this device. It has to be the device. Any ideas?
i think that I ran into this problem just the other day have you figured out how to fix it.
I thought that the sim was supposed to automatically update roaming.
I have tried flashing Roms over top using odin cwm and nothing has helped, i don't know what else to do.
What are you running on it (roms, radios, etc) and what have YOU done to try fixing it?
Sent from my GT-P1000 using XDA App
kvswim said:
What are you running on it (roms, radios, etc) and what have YOU done to try fixing it?
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
I was on Gummy charge fe 1.9.1 and a few days ago it put me into roaming mode. all the areas where i would have perfect 4g or 3g reception say i am roaming. I tried reflashing the gummy rom in odin and in cwm then i tried getting the new leak to see if the newest modems would fix it. Niether of those worked so i tried flashing the EE4 stock rom and that didn't work either. I didn't want to keep flashing after that because i didn't want to end up ruining my phone any mor. I flashed each of them a few times to make sure it wasn't just an error.
I wiped all data did factory restore wiped cache dalvik and even battery(i know that didn't really do anything useful but thought i would try it).
I didn't know what else to do so i figured i would leave it on stock unrooted and see if anyone could help me here before i called up verizon.
I also tried taking the battery out and sim for about half an hour to see if that would do anything but it didn't help either.
Is "data network mode" on your power menu activated? May seem like a stupid question....Also, can you make calls?
Sent from my Droid Charge running GummyFroyo 1.9.1
kvswim said:
Is "data network mode" on your power menu activated? May seem like a stupid question....Also, can you make calls?
Sent from my Droid Charge running GummyFroyo 1.9.1
Click to expand...
Click to collapse
Yes i can make and recieve calls also i can send and recieve text messages. I did find out that when i go into a 4g area that it will connect so i was wrong about that part. Earlier i just assumed the 4g would act the same I just wasn't in a 4g area for a couple days because I had off of work. But as soon as I leave the 4g area it says that I am roaming.
This info may help solve the problem and sorry about saying the 4g didn't work. you know what they say when you assume you just make an ass out of u and me.
I am thinking that it is just the 3g antenna going bad or something because I saw that was happening to some people but I am not sure if it is the same predicament.
Thank you for the help so far though.
Oh yeah and also the mobile network is on If that was the problem I would probably be really upset with myself that i didn't notice. Although I have seen it happen when i went to verizon to get a new sim card after something happened to mine I ended up waiting there for half an hour for them to get my phone working only to find out the reason they couldn't get the new sim working right was because they had the mobile data turned off.
Multiple Roms, stock and custom, gingerbread and froyo. kernels radios, you name it. No problem with voice. Shows data roaming all the time and will not get data unless I enable data roaming in the settings. If I pull my sim out and put it in my Thunderbolt there are no problems. I also tried a different sim and the problem was still there. I have already sent it to Samsung for this as well as talked to Verizon.
So I recently bought the girlfriend a Samsung Galaxy S 4g. Definitely a bit different than the Evo in terms of the overall process. It didn't help that I started out in the Vibrant forums somehow...
Anyway. As it stands right now I have her phone all rooted and it has CWM and I'm using the Valhalla ROM. The issue is that she doesn't have data.... and when I go into wireless networks and check out the mobile networks and such, I can never actually see T-Mobile. If I search I can see AT&T, which I connect to and I start roaming. If I do this I still don't actually have internet. I can't use the market, or the web browser or facebook or anything that requires data. The browser will sometimes redirect me to some web2go website, otherwise it just times out or says it can't connect to the server.
So does anybody know what's going on? Please let me know if you need any more details.
I've never had trouble like this between my Evo, or my Epic 4g Touch or any friends phones. I've also tried going back to 100% stock unrooted GB and I still have the exact same problem. The ROM doesn't seem to matter, neither does being rooted.
Since you are running Valhalla bring down the notification bar and make sure you have the data toggle on.
Yep, it's definitely toggled to on. I even cycle airplane mode and make sure it's on afterwards.
Only other thing I would suggest is a factory reset. The phone should be picking up the T-mobile network without any problems. But if rooted or not and on stock vs custom rom the issue remains you may just have to set it back to stock and send it in for replacement.
And I know this is a silly question but make sure you call T-mobile and verify that this line has data plan. It has happened in the past when I added a line that it wasn't provisioned correctly and out of the blue the data stopped working. The service was automatically removed due to a reps mistake.
Check your APN settings. Should be T-Mobile's, if not then that's what causing the issue. Just look up for those on google.
Sent from my SGS4G using xda forum app
My APN settings are correct. I've now tried several other APN settings though, and this hasn't helped.
I know this phone is on a data plan. It's on the $50.00 a month prepaid. It did work when we got it, and after it was rooted. I just noticed recently that it stopped working, and I'm not sure at what point it happened, and if it has anything to do with what I've done.
I called tmobile and they said they couldn't see any network related issues going on. Just my phone not connecting, so it was made a ticket for the engineers I guess haha. They are supposed to work on it, and they usually will either fix it and never contact you, or call you if they need you to do something.
Bump.
I've been in really good service areas with full bars T-Mobile and I still don't have internet. So I really don't know what's up. The "T-Mobile engineers" haven't called me back or fixed anything yet.
I'm about to bring myself back to stock and bring it in to a store.
Bring it back to stock & maybe put it in recovery mode & wipe caches & do factory reset again. See if that helps before returning it.
Sent from my SGH-T959V using XDA App
You might try reflashing the ROM or maybe just flash a different modem. I had issues like that once when i was on black ice. If you had data before, there probably isn't anything wrong with your phone.
Sent from my SGH-T959V using XDA App
Having the same Data problem
I had an unlocked ATT BB Curve on T-Mobile and the data was working (although very slow...)
I decided to try out a "Vibrant" hoping to be able to install ICS via Cyanablahblah.
Searching on Ebay I bought one only it turned out to be the 4G (it didn't realize there was a difference.)
Since then I can't get DATA on the 4G except in WiFi.
On the network it goes to the page: u.web2go.com and says my data plan does not work on this device.
Has anybody had any success with this problem ?
Could it be a 4G issue ? Before DATA came from Edge.
Have you checked what your APN settings should be with the magics of Google?
Theraze said:
Have you checked what your APN settings should be with the magics of Google?
Click to expand...
Click to collapse
I have, I've tried 3 different versions with no joy.
Update:
As per T-Mobile Tech,
Apparently Blackberry Data service does not work on non BB phones.
Needs Add on Data plan
bogiewan said:
I have, I've tried 3 different versions with no joy.
Click to expand...
Click to collapse
tmob probably caught on that you're using a "4G" phone and will try to force you to upgrade your plan.
FBis251 said:
tmob probably caught on that you're using a "4G" phone and will try to force you to upgrade your plan.
Click to expand...
Click to collapse
Is there any way to fool it with a 3G modem flash or something ?
I think I screwed up when I bought the phone not realizing there were 2 variants of the "Vibrant."
I wonder if I would have this problem with the earlier (non "V") 3g phone.
Probably. If it were just the 3G/4G causing the problem, you can force the SGS4G to only use 2G networks in the data settings... but if it's anything like the old Verizon bits with tethering and other data, they check for specific data strings that are harder to fake... I mean, set.
bogiewan said:
Is there any way to fool it with a 3G modem flash or something ?
Click to expand...
Click to collapse
They use your IMEI to tell what phone it is.
http://www.gsma.com/technicalprojects/fraud-security/imei-database
the OP was in 2011, so I'm pretty sure he already got it taken care of
mike-y said:
the OP was in 2011, so I'm pretty sure he already got it taken care of
Click to expand...
Click to collapse
... so I should have started a new thread instead of searching ?
bogiewan said:
... so I should have started a new thread instead of searching ?
Click to expand...
Click to collapse
No you shouldn't have. :good:
Hello,
I have recently downloaded GummyCharged GBE 2.1 and the theme ICS onto my Droid Charge. The problem is, I have noticed that I cannot use my 4G network, even after I continually tap on it.
I have come up with some probable answers that I still need help with, but I think I downloaded ED1 and not EE4?
Is that correct?
I can use my Wi-Fi no problem, just the 4G network I can't use. So if I want to use my 4G again, I have to root my phone again?
VexedVortex said:
Hello,
I have recently downloaded GummyCharged GBE 2.1 and the theme ICS onto my Droid Charge. The problem is, I have noticed that I cannot use my 4G network, even after I continually tap on it.
I have come up with some probable answers that I still need help with, but I think I downloaded ED1 and not EE4?
Is that correct?
I can use my Wi-Fi no problem, just the 4G network I can't use. So if I want to use my 4G again, I have to root my phone again?
Click to expand...
Click to collapse
You have a 4g device shouldn't matter ED1,ED2,EE4. You getting no 3g/4g at all?
When you go to setting/wireless networks/mobile networks is packet data checked?
Yes, packet data is checked and I cannot see the symbol for 4G on the status bar. I have no idea why it's doing this.
VexedVortex said:
Yes, packet data is checked and I cannot see the symbol for 4G on the status bar. I have no idea why it's doing this.
Click to expand...
Click to collapse
If you are using wifi your 3g/4g wont show up. Make sure it is unchecked. Also you can use wifi but if in airplane mode your 3g/4g wont show up. I know most of this is simple but trying anything.
Hi,
Airplane mode was never checked. I also don't leave Wi-Fi on when trying to use 4G, so I guess that's not the problem.
VexedVortex said:
Hi,
Airplane mode was never checked. I also don't leave Wi-Fi on when trying to use 4G, so I guess that's not the problem.
Click to expand...
Click to collapse
Ok I give up here too. I would install a different Rom.
Data outage that happened to me when data was out same Tom too
Sent from my SCH-I510 using xda premium
Well I'm probably sure that I still have more data left, but is that what happens if you run out of data?
VexedVortex said:
Well I'm probably sure that I still have more data left, but is that what happens if you run out of data?
Click to expand...
Click to collapse
No he is saying Verizon network may be down in the area. Over the past well just say the past they have had outages with no coverage. Could call Verizon and see if they tell you the truth or reflash.
Agreed Athens I should be more clear in the future lmao
Sent from my SCH-I510 using xda premium
My area has 4G coverage, I think I need to reflash.
Try flashing again doesn't work then my guess would be similar is fried or data is really down happened to me too cs said it was fine went to a physical store and all if there phone were down so yeah best of luck to ya
Sent from my SCH-I510 using xda premium
Don't remember the whole thread but have you tried a different sim card? Doesnt that control 3g/4g and if the card is fried you won't get signal? Just an idea that might be easier than flashing something else.
True but sometimes the store reps know better than call center about data outages
Sent from my SCH-I510 using xda premium
bfitzpatrickd2d said:
True but sometimes the store reps know better than call center about data outages
Sent from my SCH-I510 using xda premium
Click to expand...
Click to collapse
Damn, I guess I'll reflash. Do you think it's because of the GummyCharged GBE ROM? Because I was in a rush flashing it but I remember I didn't root my phone first and I didn't flash Voodoo. Before I reflash, no one knows how to fix this problem?
when i flashed gbe 2.1 i flashed the odin version first like 1.7 or something then voddoo was enabled then i booted into recovery flashed 2.0 voodoo already enabled then i flashed 2.1 ontop of it because it is a addon package not a full rom and i was good to go on i side note just back up flash something like humble just to see if your data works if it doesn't work on humble then you know verizon doesn't know **** and data is down or your sim is fried but i would think you wouln't be able to make phone calls if that was the case or make sure you have the most recent radio sometimes that might work sorry if i couldn't help more let me know if you need more help or questions... good luck man
I fixed the issue,
I just went into recovery mode and wiped my data, cache and Davlik cache. Then I installed ICS again from my SD card and the 4G started to work once again.
Sweet
Sent from my SCH-I510 using xda premium