data Usage - Windows Phone 7 Q&A, Help & Troubleshooting

Hello all,
I am new user of a brand new mozart windows phone 7, and i am almost very happy about it, Apart from one thing which i am trying to sort out however knowone at HTC seems to be able to assist me.
I have wifi turned on 24/7 however my phone still user data usage via GPRS for soem reason... if there any way of making the mozart use wifi and the primary connection.
Any help would be appreciated

I don't know, but maybe location services might still need to use your data connection. You can turn your data connection off though - settings > mobile network > data connection "off"
Casey

WiFi turns off in standby mode. Reconnects when you wake it up. So checking email will use data. Only way to avoid it is to turn off data in settings and not have push notifications
Sent from my T8788 using XDA Windows Phone 7 App

for HD7 you need to ON your 3G and Data Connection but you can choose whether you want to roam or don't roam.

finite1 said:
Hello all,
I am new user of a brand new mozart windows phone 7, and i am almost very happy about it, Apart from one thing which i am trying to sort out however knowone at HTC seems to be able to assist me.
I have wifi turned on 24/7 however my phone still user data usage via GPRS for soem reason... if there any way of making the mozart use wifi and the primary connection.
Any help would be appreciated
Click to expand...
Click to collapse
You try to disable your 3g and data roaming when there's a wifi.

Related

[Q] Prepaid Smartphone

hey i just bought a vibrant android phone this morning off a friend.
I am a tmobile prepaid user so i have no edge or 3g service.
Is there a way to completely disable edge (you can disable 3g in settings) so that it never tries to connect to it.
I tried disabling wifi earlier and every time gmail wanted to sync it launched a tmobile page asking me to sign up for a data plan and killed the battery life.
ironic that i save more battery by leaving wifi turned on rather than turn it off and have it idiotically try to connect to edge when it wont work.
any way i can completely shut down the data connection such that if it cant connect over wifi (either because it is disabled or because there is no known network in range) it just gives up and doesnt eat the battery.
If i can accomplish this i think ill end up with awesome battery life since i can deactivate wifi when im in the car and sleeping but not lose battery because of a constant edge/3g connection.
i cant be the only prepaid vibrant owner right?
EDIT: Any other tips would be greatly appreciated. im really new to android. thanks.
Look for APNdroid on the Android Market, disable the APNs and you're set

[Q] 4G mobile network still connected when Wifi is ON?!

So my phone just started showing this behavior like a day or two ago. It's doing it right now. Both my Wifi and 4G icons appear in the notification bar. The 4G icon isn't showing activity (the download and upload arrows are dimmed), BUT if I go to my "Phone Info" app, and go to Phone Information it shows:
GSM service: In service
GPRS service: Connected
Network Type: HSDPA
Before whenever I was on Wifi only the Wifi icon would show up, and Phone Info would show GPRS Service as : Disconnected, i.e. normal behavior. Now it appears there is a conflict somewhere and the 4G network is showing as connected even when wifi is on.
Now, I did make some changes recently:
1) Temp-rooted and pm disabled a bunch of bloatware - this was like 4 or 5 days ago and I didn't have the problem at all so I'm not sure if it's related.
2) I unchecked Wireless Settings > Mobile Networks > "Enable always on mobile data" - Thought it might save battery when in sleep mode.
I think the problem started after #2. I've since checked that option back on, restarted, airplane mode, battery pull etc., but it's still exhibiting the same behavior. I've never seen this happen on any of my past Android devices (a lot). If I go to the Quick Settings it shoes Mobile Network is OFF but it IS checked. It's really confusing. When you turn Wifi on, Mobile network should disconnect, but according to phone Info, mine is on and I've been getting "network issue, try again" in the Market, and "Network Communication issues" in the Speedtest app so clearly something is being affected.
This has been my ONLY problem with my Sensation thus far, and the fact that it JUST started doing this makes me wonder what I could have done to affect it.
Thoughts?
EDIT: Every once in awhile the 4G icon WILL disappear leaving only Wifi on, and Phone info shows GPRS service: Disconnected, but eventually the 4G/2G icon comes back and Phone info shows GPRS service: Connected, so it keeps trying/turning itself on even though my Wifi is connected. WTF!
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
I believe this is somewhat normal...
I have voice only plan and disabled data through the *#*#INFO#*#* menus. The only way I can get data is through Wifi, which I always have enabled, regardless when I go to About Phone -> Network, I see mobile network type HSDPA.
It seems like voice is going through the 3G/4G but not any data. Not sure why you do get the 4G popping up, I sure don't.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
bigmase521 said:
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
Click to expand...
Click to collapse
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
^This is true, I'm manually switching 4G off when connected to WiFi.
dubie76 said:
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Click to expand...
Click to collapse
I realize this, however I was never trying to use the T-mobile apps.
dubie76 said:
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
Click to expand...
Click to collapse
Of course it does. What would be the point in having BOTH Wifi and 4g/3g/EDGE data on at the same time, all the time? That would be a HUGE drain on your battery if it were constantly using both radios and connected to/searching for both networks. When you turn Wifi on, the mobile data radio gets turned off. When you de-activate Wifi, mobile data turns back on. This is why you get much better battery life on Wifi because the 4g/3g radio gets turned off. Plus, both can't be connected at the same time or else there would be routing problems i.e., it would get confused as to which connection to use.
This is exactly what happened to my phone in that that both WERE on at the same time and it was causing no traffic to get in/out and I couldn't figure out why. Disabling the two t-mobile My Account packages solved it so it seems like
one was trying to connect in the background and couldn't but then froze the radio state. I'm not gonna re-enable the app to confirm but IIRC when you're on Wifi and fire up the My Account app, it either prompts you to turn off wifi, or it just disables wifi temporarily and fires up the mobile radio in the background, and re-enables when you're done.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
xamadeix said:
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
Click to expand...
Click to collapse
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
PaulGiz said:
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
Nope, sleep policy is set to "Never" and wifi sticks fine. Still happened even with screen on so wifi was def. awake. I fixed it by disabling the T-Mo My Account apps so I'm cool but maybe it can help someone else if they have the same problem. It's really weird, never seen it happen before. I wish I took a video of it before I disabled the apps. Thanks guys.
bigmase521 said:
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Click to expand...
Click to collapse
It's poor coding in the app. Nothing you're doing wrong.

[Q] 3G/Wifi don't work together

Hi guys,
My wifi/3G problem started with the 8107 update (Omnia7, not KK2), and i read about others have the same issue too.
The wifi connects to my home/work wlan, and strangely sometimes (but that's rare) working, and get pages to load on, but after a while it still shows the connection, but can't load any page in IE.
After i have done a hard reset, and reverted back to 7740, i don't got any problem to connect to my home wifi. I decided to update one more time to 8107. (If something will go wrong then I have a backup of my Omnia7 with WP7 Easy Backup).
@8107 the wifi keeps giving errors if 3G data connection and wifi is also turned on!
If i switch off and back the data connection switch (!!), then the wlan works again for a while. If i switch data totally off then works flawlessly.
I think the problem is only appearing if the 3G and Wifi is also switched on (maybe the OS doesn't handle properly the network settings in this situation)
Any workaround for that?
Maybe a homebrew, that can switch off data connection temporarily, if the phone is connected to a wifi network, and after disconnecting it will switching back. But I think if it can be done, than just on fully-unlocked roms (i have Omnia7, and unfortunately DFT SammyRainbow is not ready yet)
Or are there any registry entry that I can use to set this?
So any suggestions what to do?
I second that. Exactly the same behavior on HTC 7 Mozart since 8107 :-(
Happening to me too, Optus branded Omnia 7, 8107. WiFi works fine as soon as I turn data off, but its getting really annoying!
Have you guys interop unlocked? Im wondering if its related to that.

Wi-Fi \ Data

Hi All,
I have a problem where at random times i cannot use any data services, this includes both Wi-fi or Data from my provider. I have to physically turn off the phone and reboot it for it to work, even then im lucky if it stays working.
Anyone else had this problem?
Oh and i have the HTC Mozart with the latest update in Australia.7.10.8107.79
HTC Titan too!
My Titan does this too. Very annoying! Most of the time it occurs with the data connection but occasionally the WiFi doesn't work as well. It can show 4 or 5 bars of 4G connection and it is unable to connect. I work in a basement where I get no data connection. When I leave work I have 3+ bars and it is unable to connect to data. It also sometimes happens when I leave home, where I have WiFi. It won't transition to a data connection. HTC fix this!
Take a look at this post:
http://forum.xda-developers.com/showthread.php?t=1461340

Strange wifi tether issue

First off the wifi tether works great, have it connected to my laptop now writing this.
the issue is even though the laptop is connected to the phone, the phone is not reading that it has a user connected and therefore shuts off the connection after 5 minutes due to "no activity"
I am on stock wwe not even rooted
any ideas to cure the issue
any more information needed just ask
thanks
Then it has most likely something to do with you laptop. Have you tried other other forms of security? WPA,WEP, none at all.
Laptop is brand new on a fresh install, I'm using the standard security
Sent from my HTC One S using Tapatalk 2
This issue is not just tethering related. I also had the same issue where I was talking on Skype and WiFi/4g disconnected thinking that network was not being used. This is very annoying since I can't use Skype to make calls.
I really don't understand why OEMs bypass android core settings and do their own implementation. This is confusing like hell and is just making the fragmentation issue much worse. For ex in this case, instead of putting their own logic of disconnecting while sleeping to save battery, they should have let users decide via already existing setting for WiFi sleep policy.
Sent from my HTC One S using xda app-developers app
Yea my phone is always on charge while tethering so it's annoying especially when tethering is my only way to access the net.
Sent from my HTC One S using Tapatalk 2
Maybe you guys can help me understand a similar problem I'm having--
I can use Skype on my tethered PC for about 20 minutes before it suddenly cuts out, and in fact my entire mobile data connection shuts down. If I reset the phone, internet (and Skype) comes back, but now only for a few minutes before it is shut down again.
If I don't use Skype, I can use the internet all day long with no disconnects...
Verizon --> Droid Charge --> PDAnet --> USB --> Win7 desktop --> Skype

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