Keyboard keeps reverting to Chinese - Eee Pad Transformer Q&A, Help & Troubleshooting

Hey everyone!
I decided to hand in my transformer to the Asus service centre nearest to me for the battery drain issue, turns out they can't fix it and I need to send it into a bigger service centre for it to be taken care of. (anyways thats another story)
When I got my tablet back, I found that when browsing with my dock in a little black box would pop up to say 'English' (as it does when you turn it on and after a while browsing it pops up 'in Chinese Characters' and every character typed would come out as chinese. This didn't happen at all before.
I dug around a little and found when the keyboard is removed the on-screen keyboard now has an option at the bottom below the keyboard, that turns it into chinese.
And I found it is only when using the Asus keyboard (in settings -> language & input) and when I change it to the Android one it doesn't happen.
I don't like the Android keyboard (also lacks swype) and am much better typing on the Asus keyboard.
Can anyone please help? It is now impossible browsing the web when I have it set to my Asus keyboard as everything comes out in chinese

I'm going to assume you tried a factory reset?

Related

Is the bug from Microsoft or HTC ?

I have the problem that one of the three Danish letters is placed at the beginning of the word it is in. The other two Danish characters work fine. Maybe these Danish characters don't display right everywhere, so all through this text let's pretend it is the 'o' that doesn't work.
A sentence like 'Looking forward to solving the problem.'
becomes: 'ooLking ofrward ot oslving the oprblem.'
Not exactly expedient for meaningful communication, right!
The flow of it, letter by letter, while writing is this:
In Danish "blot" means "blue".
When tapping "bl" the two letters are displayed in the black bar and in the application.
When tapping the "o" the black bar displays "bl" and the application "o".
When tapping the "t" the black bar displays "blt" and the application "oblt". "blt" is hightlighted/selected in the application, the "o" is not.
I tried with English and Danish regional settings: Doesn't make a difference.
I would like to try it without that black bar - but I can't turn it off. I turned off all "writting help" in Settings/Input/Keyboard/Word Completion but it didn't make it go away. I really don't know what the black bar is for, cause it does not complete or suggest any words (not in Danish and not in English). Tapping the "x" on the bar only brings out a "Add My Word" label. Since I don't know what to call this black bar, please see attachment. If anybody can tell me what it is called or what it is for, I'd be glad - hard to surf for issues relating to it when I don't know what it is called :-(
Clearly, there's a bug somewhere. But I can't tell if it is in Microsoft software or in HTC software.
Facts are:
O/S: English Windows Mobile 6 Professional CE OS 5.2.1623 (build 18129.0.4.5)
ROM: 1.25.405.1 WWE (date 12/11/07)
Radio version: 1.58-21-23
Protocol version: 25.65.30.04H
What I'm trying to figure out is who has the bug?
I reported to Microsoft, who said it was a localization thing. On the HTC homepage it was not possible to select HTC Cruise P3650 in the list, but I reported to HTC anyhow, making clear in the description that it is a Cruise and so far they have only responded by asking customer info of which they had the major part from the entry on the homepage already, seems like they're just stalling me.
I want to pursue the problem to have it solved but I have to pursue it the right place.
Can anybody make out who has the bug?
If it's the keyboard, I guess it's Microsoft, right?
If it's the black bar, is it HTC?
Late breaking news
Ok, so I'm talking to myself ... but who knows - if someone else experience something like or is equally confused about input settings, perhaps this might help them, too.
I have tried to find out more about the "black bar" and come to realize these "late breaking news":
Options/Settings relating to the Keyboard (Keyboard/Word Completion tab) has no effect on anything.
The black bar is related to the Touch Keyboard and appears even if the Touch keyboard is not the selected input method and even if word completion (and all other "typing assistance" functions) is turned off for the Touch Keyboard.
Turning on Word Completion in Options/XT9 Settings for the Touch Keyboard also affects typing with the Keyboard.
Thus, turning on Word Completion for the Touch Keyboard and using the Keyboard as input method, word completion actually works and it is possible to add words - even words containing the two (out of three) Danish characters that work.
So, word completion as such works (allthough it seems that the settings and effects of these settings are kind of mixed up and criss-crossing between the various input methods) but the one Danish character still does not work - it is still placed at the beginning of the word it is in, as described in the first post.
Keyboard bug narrowed down
Entering Options for input sets Touch Keyboard back to XT9 - no matter whether it is the active input method or not and no matter whether any changes is made in the Options tabs.
Settings on the Options/Word Completion tab have no effects - no matter whether HTC Keyboard is set to XT9 or abc.
Setting the Touch Keyboard to abc disables the black word completion bar for both the Touch Keyboard and the Keyboard - also if Word Completion is selected on the Options/Word Completion tab.
With Touch Keyboard set to abc, and thus no word completion, the third Danish letter works without problems on the Keyboard.
With Touch Keyboard set to XT9 typing the third Danish letter does not work on the Keyboard.
Typing with the Keyboard while the Touch Keyboard is set to abc (third letter working) adds words with the third letter to the dictionary. Turning the XT9 on the Touch Keyboard back on and using the Keyboard, 'Word Completion' and 'Next Word Prediction' works also for words containing the third Danish letter saved in the dictionary while Touch Keyboard was set to abc.
In other words, it is not the letter as such, but the typing of the letter with XT9 activated, that is the problem.
However, I would like to stress that it is completely impossible to work-around the bug by entering all words in all occurrences with the third Danish letter in the dictionary - there are too many and it would make cleaning up the dictionary impossible.
I think I have now narrowed down the error as much as I possibly could, hoping it will be easy for HTC to correct it so that the letter works with word completion - not least since two out three Danish letters are already working well.
Facts on the Touch Keyboard: Touch Keyboard for Pocket PC Version 1.0 (Build 29567)
I have mailed the findings to HTC, hoping for a speedy answer and patch.
Am I the only one, who thinks the functionality-mix between the keyboard is confusing?
Is it possible to disable that black bar?
I have found that the keyboard is hard to trouble shoot. That is all I can say.. lol.
Black bar
Yes, it is possible to disable the black bar: Select the Touch Keyboard and tap the XT9 button so it becomes 'abc'.
Now the black bar is gone - also for the standard keyboard.
The XT9/Touch Keyboard has been programmed so it interfers with other keyboards, for instance it is not possible to select 'word completion' for the standard keyboard without having XT9 turned on on the Touch Keyboard.
I'd say HTC made quite a mess of it.
Just curious: have you tried TouchPal keyboard? I had a previous touch device that only had the simple keyboard, so I started using that and I like it so much that I haven't bothered to even try the new HTC keyboards.
I'm not sure if it would solve your problem, but it may be worth a try.
(you'd have to pay for the dutch version, but it sounds like it would be money well spent )
http://www.cootek.com/
No, I haven't tried TouchPal keyboard.
I also had a previous device which came with just the ordinary keyboard (which worked fine, by the way). I installed HTC Touch Phone Pad International on it to also have a more sms-friendly keyboard. This also worked fine. The functionality of the two keyboards were seperate back then.
But my current phone came pre-installed with HTC Touch Keyboard - it does not even appear in Options/Remove Programs (probably also for the best, cause I have this nagging feeling it would spoil more than "itself" if it were uninstalled since it is so mixed up with the functionality of other keyboards).
So, with a total of five preinstalled keyboards, I don't feel like getting any more ;-) and while HTC is looking into the problem I think I'll leave the phone as is until they find a solution at least.
But thanks for the tip!

Request Help - SIP Question

Hi,
I am just new to this pocket PC phone (just the old HTC Touch) and i tried out installing an IP Phone Keyboard program. When I wasnt happy about it, i uninstalled it but it messed up my SIP. The default standard input keyboard now is cut at the bottom (meaning i dont see the entire last row of Ctrl, space bar, etc.) but there's a black row appearing at the top of the input keyboard. It looks like the input keyboard was dragged down. Worse, the suggested words now appear at the bottom of the screen (where your normal Send or Cancel buttons are).
I really would appreciate your advise and help in getting this resolved. Dont know where to run to or whom to raise this to.
Thank you and looking forward to your response.
ailene said:
Hi,
I am just new to this pocket PC phone (just the old HTC Touch) and i tried out installing an IP Phone Keyboard program. When I wasnt happy about it, i uninstalled it but it messed up my SIP. The default standard input keyboard now is cut at the bottom (meaning i dont see the entire last row of Ctrl, space bar, etc.) but there's a black row appearing at the top of the input keyboard. It looks like the input keyboard was dragged down. Worse, the suggested words now appear at the bottom of the screen (where your normal Send or Cancel buttons are).
I really would appreciate your advise and help in getting this resolved. Dont know where to run to or whom to raise this to.
Thank you and looking forward to your response.
Click to expand...
Click to collapse
Restart your PPC. After that go to settings--> input---> select default input keyboard and try.
Hope it will help.
Are you using the default keyboard?
You can install any other SIP and it should work fine even if the default keyboard's having problems.
You can also hard reset incase you don't manage anything else.
I'm not aware of a bug concerning the default keyboard showing wrong except for something which goes away after a soft reset.
Thanks very much for your responses. Unfortunately, I did all that (set keyboard as default, try installing another keyboard software, soft reset and hard reset) but the problem still persists. I am almost in the vicinity of regretting why i had this PPC.
can you specify exactly which app caused this problem?

[Q] Keyboard dock layout (fr-ca)

Does anyone know if we can change the key layout on the keyboard dock? I would like to use French-Canada (fr-ca) on it.
Thanks,
Joël.
I am in Toronto, so we should both be getting the same bilingual keyboard, and mine looks (key layout and key names - shift for example) the same as every other QWERTY keyboard.
I hope that helps....and lets hope you actually get one that works, mine doesn't register when I plug it in to the tablet (i assume its a software issues since it charges by itself fine). Whatever you do, ask any tech questions here in the forums, do not, I repeat, DO NOT call Asus tech support...on with them for over an hour yesterday and the first 20 minutes was me trying to explain the the agent what the tablet was. It was a joke.

[Q] Keyboard UK

I've done a search, and although the bug with the backspace key on the keyboard dock not working correctly after a JB update I can't find any other posts about the problem I am experiencing.
I have a UK spec 64Gb TF700 bought from Amazon UK that includes the keyboard dock.
I don't like the Asus on screen keyboard and to avoid the annoying backspace bug I prefer to use the Android keyboard. However if I use anything other than the Asus keyboard as default, the '@' key moves to the number '2' key and the number '3' key becomes '#' instead of '£'.
The system and keyboard languages are all set to UK English. I did have Swype installed but have done a complete factory reset to try to cure this annoying problem so now only have the Asus and Android default keyboards showing in Language & Input settings.
The tf700 is stock running JB and not rooted, anyone please put me out of my misery to cure this....?

[Q] BT keyboard woes

Hello world,
(I really hope this is the correct section)
I recently bought an Oyama OY661 for use with my Android tablet and was disappointed to find out none of the special keys (shift, ctrl, alt) worked with it. Using a key test app I noticed that while for my fullsize USB keyboard it showed e.g. meta_shift_on|meta_shift_left_on along with 'a' when pressing shift-a, obviously, for the bt keyboard it just showed the letter, while showing the shift code when pressed alone (so I knew the keys themselves were working, just not combining them). Without giving it any second thought I returned it as incompatible and got a Rapoo E6300 instead, as I saw it had all-around great reviews.
I now regret that decision. The keyboard is the same size as the onscreen one, but with all the keys crammed together, it's actually even more uncomfortable go use. The battery is built-in, meaning you have to get a new keyboard when it dies out, and the auto-sleep is too agressive, having to reconnect more often than not when e.g. browsing and reading a forum.
Seeing how I actally preffer writing this post using the onscreen keyboard of my 4" phone than using the E6300, I'll return this one as well today. So my question is: Should I get the OY661 back? I've tried every "confirmed working fix" (disable chrome after uninstalling updates, set everything to 'default' in lang&input, force everything to 'English (US)' in lang&input etc) but none worked for me. But now I'm thinking maybe this can be fixed by modifying the keyboard layout&map files? Or is this a driver/hw specific issue and I'm better off looking for another keyboard? (I'm looking for something cheap to use with a $200 tablet. So a $100 keyboard that works with my computer, tablet & dog will not do, as anything designed primarily for the desktop compromises on the mobility usage and vice-versa - take the multimedia vs Fn keys; plus, I don't have a dog.)

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