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I was wondering if anyone of you have experienced this issue. If I press down on the screen right under the search icon in the lower right corner, the glass ever so slightly, very softly presses down. Almost as if the glue is soft or there is nothing hard there. Also I get the screen discoloration that happens when you do that to an lcd screen.
I have read online that others have this issue and even the demo units at the att stores do it as well. Keep in mind that there is no light bleeding through and the glass is not raised just presses down.
What do you all think?
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I noticed this on my aria. Its how I got it upgraded to the inspire. These screens are attached with a thin layer of double sided adhesive. Think of it as ultra thin 3m tape. I think it might actually keep the screen from breaking under light stress. I would keep an eye on it and if it gets worse maybe call HTC for repair.
Never had any issue with the digitizer because of it tho.
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Thanks for the reply. Not sure how it makes me feel though. I don't think I'll return it just yet.
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Mine does the same in the bottom. I've also noticed not all 4 corners are equally flush with the black ring that goes around the screen. O well, small thing really. Phone is so amazing.
Yeah I love this phone. I swapped it out and now everything is good. The only thing though is that out of the 3 they pulled out, 2 had dirt under the screen. That tells me we might need to figure something to fortify the screen better.
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That bugs the hell out of me! I wish i would have saw that before my return period expired
Your phone has a 1 year warranty tho. So if it gets worse you can at least have it repaired. I would really suggest getting it fixed because that creates a paper trail.
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mine does this too. I guess I'm heading to the AT&T store.
Did you have any issue swapping it out ? I'm 2 days past my 30
discord2k said:
Yeah I love this phone. I swapped it out and now everything is good. The only thing though is that out of the 3 they pulled out, 2 had dirt under the screen. That tells me we might need to figure something to fortify the screen better.
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Click to collapse
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I tried to swap mine out within my 30 day period, and the sales guy told me he couldn't give me a new inspire (because the demo model and his personal one had the same issue) but would let me get an atrix. I still have my inspire, funky screen and all!
Mine does the same thing. I wonder if all of them do it? did the one you swapped for do it too?
Also when I went in and talked to the radio shack guy he told me that if I put something heavy on it overnight it would reattach to the double stick tape if I didnt want to return it. Also can your return a phone with this issue rooted and s-off? or do you need to go through the process of returning to stock?
I would take it back stock. It seems to be an issue that doesn't affect the phone. Only thing that sucks is returning it to find out the replacement is worst or better yet, get one with dust under the screen. Also it seems to be at the corner of the screen where you normally wouldn't press on the screen.
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My wifes inspire doesn't have the problem
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Ok back from the ATT store they swapped my phone no questions asked
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Did you un root?
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Mine new one is better
I had no problem trading mine in at all. My new one is much better. Well, actually it has no problems at all. My screen was making an audible clicking when I pressed it down. I just don't touch that section of the screen at all cause I am afraid to hear it again.
My screen is okay. I guess this problem is there for most devices with LCD touch screens. To make it slim/light/cheap the screen rests on a really thin platform I feel.
On a off topic : -This happened with my iPod. I went to the "genius" bar and that guy brought 10 different iPods out and showed me by pressing the bottom right part of the screen that this is "common" .... I had no better argument then.
laxwillsch said:
Did you un root?
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Click to collapse
Yes. reloaded back to stock.
discord2k said:
I had no problem trading mine in at all. My new one is much better. Well, actually it has no problems at all. My screen was making an audible clicking when I pressed it down. I just don't touch that section of the screen at all cause I am afraid to hear it again.
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Click to collapse
Mine clicked too. It made me nervous.
Were you s-on or did you just reintall stock with out turning it on?
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Try it at own risk, I am not responsible for any problems. It worked for me
This is my second sensation with the same issue. I got my second sensation approximately 6 days ago, after my first sensation developed the lock screen issues. Well today I started to experience the same lock screen issues that plagued my first sensation. Well I did a little checking around and I think I might have found a solution to the problem. I have an app installed called mybackup pro. I have been using this app for a while and it has come in real handy in restoring my phone. There is a free version available in the market. I used the paid version. I opened mybackup pro, and I just like to say that I DON'T HAVE anything to do with the app in regards to any monetary gain, basically I just use the app. I opened the ap, i clicked on cancel for the password, clicked on back up, data, local (/mnt/sdcard) check all, and let it back up all the settings. Well I went into my settings/applications/manageapplications/all. i then clicked on the first htc sense tab and cleared the data. You will be prompted with something to the pop up stating that all the applications data will be permanently deleted. I clicked ok and then clicked on the second htc sense tab and did the same thing. You will notice that all your widgets and everything will be deleted from your phone. I rebooted my phone and then opened mybackup pro and clicked on restore, data, local (/mnt/sdcard), data and the most resent date, I ONLY CHECKED MARKED SYSTEM SETTINGS, ANDROID HOME, AND CLICKED ON OK. Let it do its thing and when it is finished it will ask you to reboot your phone. Your phone should be extremely close to the way you had it before (widget wise). And in my case my lock screen is working again. I hope this helps anyone else. Again, It worked for me.
Holy wall of text batman
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Please update this thread periodically even if your method doesn't work.
Did this allow sense to operate more smoothly on your device?
I don't even understand what the issue was meant to be in the first place!!
Sorry for the long entry but i was trying to be as specific as i possibly could for everyone, and yes my lock screen responds perfectly.
This post was meant for anyone experiencing lockscreen unresponsiveness on their phones.
Sent from my HTC Sensation 4G using XDA Premium App
I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
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also another trick to faulty lockscreen found on another post, when the phone lay flat on table lock seems to be trouble to unlock unless u pick the phone up in ur hands...but if u have it laying on table flat and grab left side of lock and drag it to the left and the up it works everytime for me...seems the left part of the lockscreen is always ok lol (something to do with phone being grounded)
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
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jrwingate6 said:
I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
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Click to collapse
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
Wifi problem and as of today the lock screen issue started. He lockscreen issue has been resolved.
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So far problem fixed
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justice26 said:
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
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Click to collapse
I doubt it but I'll sure as hell try if this happens to me again.
smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
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Click to collapse
Yup, I think I agree with that. There are some issues that just don't make any sense though. Why does it become responsive after touching the ring two to three times. It will stay responsive like it should until you turn the display off. I just can't wrap my finger around it.
Could it be something with sense?
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justice26 said:
Could it be something with sense?
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Click to collapse
Probably is. I seriously don't know why everyone praises HTC. They are going in the wrong direction with Sense. Instead of making it less intrusive, there making it more intrusive with SENSELESS eye candy. HTC needs to take a page out of Samsung's book in my opinion. There making there UI (Touch Wiz) less intrusive but still keeping the features that make Android better.
Sorry to say but this 3D eye candy isn't making anything better and it's quite obvious HTC half assed Sense 3.0.
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
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justice26 said:
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
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Click to collapse
Hey, I came from 4 G2X's. Then again, I'm on my 3rd Sensation. Hopefully it doesn't make it to 4.
smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
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Click to collapse
Are you charging this via the stock charger, or via USB pc? If using a wall charger is the outlet grounded or the old two prong style outlet? I had this issue when using the stock charger in an ungrounded outlet when I was at a friends house for the week.
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Yes i am using the stock charger
I don't know if this works for you guys .. but I had that lockscreen issue as well. I noticed that when I play with my wifes phone its perfectly smooth and unlocks with a single swipe. And she can unlock mine easily and never been a problem.The only thing difference is that she didn't take off that screen protector. I have oily skin type so I guess it must be my finger getting sticky. Went to tmobile and got a screen protector and it solves all the problem. Sounds silly but it worked for me and I haven't had a single lockscreen issue in four days as opposed to 4 out of five times before. Hope this helps ..
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For the first week, I could do a fast swipe across my home screen to get it spinning. Worked 100% of the time. As of yesterday, it literally no longer recognizes these swipes. It won't move at all, or sometimes it will think I clicked on an app instead of swiping.
Same thing applies to the lock screen. I have to slowly bring up the ring to unlock. Extremely irritating.
What saddens me is this happened on my first phone as well after about a week (exchanged that phone because of dust). Looks like it wasn't just that phone.
brian85 said:
For the first week, I could do a fast swipe across my home screen to get it spinning. Worked 100% of the time. As of yesterday, it literally no longer recognizes these swipes. It won't move at all, or sometimes it will think I clicked on an app instead of swiping.
Same thing applies to the lock screen. I have to slowly bring up the ring to unlock. Extremely irritating.
What saddens me is this happened on my first phone as well after about a week (exchanged that phone because of dust). Looks like it wasn't just that phone.
Click to expand...
Click to collapse
Same thing happened to me. Seems like after a week things get funky. Probably just some crappy software coding because the Evo3d doesn't have that problem at all.
jlevy73 said:
Same thing happened to me. Seems like after a week things get funky. Probably just some crappy software coding because the Evo3d doesn't have that problem at all.
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Click to collapse
Hopefully that OTA coming out fixes the problem, or else I might return it for good and wait on another phone.
I had it for 9 days. No problems with touchscreen. And check the "touchscreen not responsive" thread for possible solution
Sent from my HTC Sensation Z710e
No issues yet. I only get the spinning effect here and there but I have to swipe fast.
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Mine was like this from the start and I couldn't unlock the screen 75% of the time. Yesterday for no reason my screen is normal and the lockscreen works every time.
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Same thing happened to me last week. Thought it was because I had installed a bunch of apps, but it wasn't that. What I did was I cleaned the phone with a cloth (inside & out) and VIOLA, it started swiping fast again.
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Seems like a grounding issue, but we don't exactly know what's causing the problem. It works sometimes, doesn't work others.
This really sucks. Just the other day I could get it to spin with one swipe. It's impossible to do with any amount of swipes now.
I have to double swipe to get it to work. I have to kill all the running processes in the quick settings first.
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
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secano said:
Same thing happened to me last week. Thought it was because I had installed a bunch of apps, but it wasn't that. What I did was I cleaned the phone with a cloth (inside & out) and VIOLA, it started swiping fast again.
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How did you clean it inside? Outside i can understand, inside i'm a bit confused?
crisisinthecity said:
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
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Agree, not just useless but a waste of time if you trigger it accidentally. Sense REALLY needs a "performance" setting that disables all the animation crap, like Windows has. That sliding home screen after unlocking is also really silly. I want snap, not spins and gradual fades. If they want to make everyone happy they need to maximize customization.
crisisinthecity said:
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
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Responsiveness
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I'm on my 2nd Sensation and after a week with the second one I am experiencing the unlock issue. I think I'm going to exchange for a SGS4G. Sucks because I absolutely love the phone otherwise.
crisisinthecity said:
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
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I just use it as a way to make sure my screen is still responsive. I couldn't care less about anything else about it.
crisisinthecity said:
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
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Click to collapse
samnada said:
Agree, not just useless but a waste of time if you trigger it accidentally. Sense REALLY needs a "performance" setting that disables all the animation crap, like Windows has. That sliding home screen after unlocking is also really silly. I want snap, not spins and gradual fades. If they want to make everyone happy they need to maximize customization.
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Click to collapse
Yes we all agree that the effect itself is not important. But it shows the responsiveness of the touchscreen. If you cant get it to spin, your phone feels like ass when you swipe things.Well hell not just swiping, anything touch related. I removed my sim card, battery and SD card to take it back and exchange it and all of a sudden it started working great. Has been flawless for the past few days, real happy! until today.. I left it on the roof of my car and it hit the road at about 55 and got ran over multiple times. I couldn't find it when i went back to try and save my sim for the trusty N1 but my Bluetooth earpiece came on when in the vicinity and i actually got a phone call when i was waiting to cross the road to pick up the carcass. Had to use the BT though unlocking on the screen would slice your fingers open. So now i'm back to a non responsive touchscreen! DAMMIT! I finished it off prying it open to get the sim, battery and SD card out. Asurion replacement to be here Friday.
I had the same problem after three weeks of the touch screen working perfectly. I followed the instructions in the touch screen issues thread and it fixed it!. I didn't even wait an hour like it said. Turn off your phone, take the battery out, put the back cover back on, hold the pet button for like 15 seconds then Open it up and put the battery back in and turn it on. Worked for me!
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fiestaterp90 said:
I had the same problem after three weeks of the touch screen working perfectly. I followed the instructions in the touch screen issues thread and it fixed it!. I didn't even wait an hour like it said. Turn off your phone, take the battery out, put the back cover back on, hold the pet button for like 15 seconds then Open it up and put the battery back in and turn it on. Worked for me!
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Click to collapse
That process didn't work at all for me. Left the battery out for just over an hour. All screen issues of being unresponsive are still there. No fast scrolling and lockscreen issue getting quite bad. Can't get carousel at all anymore. And it takes about 5 tries to unlock lockscreen.
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fiestaterp90 said:
I had the same problem after three weeks of the touch screen working perfectly. I followed the instructions in the touch screen issues thread and it fixed it!. I didn't even wait an hour like it said. Turn off your phone, take the battery out, put the back cover back on, hold the pet button for like 15 seconds then Open it up and put the battery back in and turn it on. Worked for me!
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Click to collapse
I might try this but what is the Pet button?
I dont know how this happen... Now every time i hold my phone by the bottom right hand corner or tap the search button my phone creeks like its not in place i goes a slight bit down... I dont know if its cause of the heat sometimes this phone puts out or if its the back housing... Could it be both can anyone help
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Mine is same thing I saw a thread before suggested to put a post-it note between the phone and back case. It helps a little, but it's not a permanent solution.
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I honestly think its a combinstion of the way it opens and the heat warping the case
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It's because it's a case full stop - things always get loose after a while. Not a lot you can do about it tbh. Doesn't bother me
Can this issue be fixed?
I had it since I bought the phone.
flamingrage said:
Can this issue be fixed?
I had it since I bought the phone.
Click to expand...
Click to collapse
take the back cover and sqeeze it in a little on both sides top and bottom not to hard though
That's what happen when you open and close the back cover too much. The back cover is made for one purpose only. To insert your sim card, SD card and battery. Once its insert, it should stay insert and no need to access the back cover anymore, unless if really required such as your phone hang which need to take out the battery. Others than that, you should not open the back cover. If you continue too much open and close the cover, of cause eventually, wear and tear will happen!! >.<
Mr_Boob_Burglar said:
I dont know how this happen... Now every time i hold my phone by the bottom right hand corner or tap the search button my phone creeks like its not in place i goes a slight bit down... I dont know if its cause of the heat sometimes this phone puts out or if its the back housing... Could it be both can anyone help
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Click to expand...
Click to collapse
You can always contact HTC and explain what is happening and request that they send you a new back cover. many people on here (including myself ) have done this..
I did the post it note thing and that worked for me. 1 tiny piece was all it took. Lower right corner.
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gustav30 said:
I did the post it note thing and that worked for me. 1 tiny piece was all it took. Lower right corner.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
Click to expand...
Click to collapse
It would be appreciated if you direct me/us to the thread explaining the post it note solution ... thanks inadvance
here you go.....
http://forum.xda-developers.com/showthread.php?t=1215096
there is another thread floatin around here somewhere too...... just search
Mr_Boob_Burglar said:
I dont know how this happen... Now every time i hold my phone by the bottom right hand corner or tap the search button my phone creeks like its not in place i goes a slight bit down... I dont know if its cause of the heat sometimes this phone puts out or if its the back housing... Could it be both can anyone help
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
Just call HTC and tell them the problem they will send u a replacement back cover for free but u need to return the defective one or else they will charge u for the cost of the back cover. It also happen to my phone and I did call them and they sent me a replacement back cover now I don't have that creaking noise or whatsoever. I've been using it for a month now. Try calling and take advantage of ur warranty instead of doing a quick fix that someday the problem will come back.
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I just put some paper at the bottom and it doesn't do it anymore
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I have the same problem.
From what I've heard:
-It will eventually stop after a while.
-Some cases can prevent this from happening.
-A Larger battery can help this from happening.
Mine comes and goes but its not doing it as of right now so im good for now if it happens again ill either try the post it or the little bit of bending its not a big deal
I am on firmware 3.33 viper ROM and my phone randomly shuts down. It happens with almost every ROM and I can't figure out why. It just recently started doing this. Then when I take the battery out to reset it the battery drops from say 66% to 5%
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Try and see if your battery is loose , if it's wiggling at all put some paper in the bottom to stabilize it this should do the trick if its a loose battery . Hope this helps
Also perhaps you need a new battery.
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realsis said:
Try and see if your battery is loose , if it's wiggling at all put some paper in the bottom to stabilize it this should do the trick if its a loose battery . Hope this helps
Also perhaps you need a new battery.
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Click to collapse
Thanks it worked
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Your welcome! Glad it worked!
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Wow, great advice, it worked for me too! I was thinking it was a rom issue but it makes perfect sense. I just shoved a strip of thin cardboard (business card thickness) vertically under the battery and the connection seems better, I'll test it out to make sure.