Do all the nexus s 4g's have the back button issue? or just some? should i exchange?
Issue is that the back button becomes unresponsive periodically for about 15 seconds. Workaround is to wait or turn off the screen and then turn it back on.
It happens a few times every day.
My back button works just fine.
No problems here. Don't even really know what the back button issue is...
What is the issue you have? Doesn't work?
Sent from my Nexus S 4G using XDA Premium App
Back button becomes unresponsive periodically for about 15 seconds. Workaround is to wait or turn off the screen and then turn it back on.
Mine is fine.
Sent from my Nexus S 4G using Tapatalk
I've never heard of that.
If it's such a bother, you might as well just exchange it.
I had the same exact problem with the menu button. I found out about it two days into owning it, returned it for a new one and haven't had the problem since.
Sent from my Nexus S 4G using XDA App
Mine had the back button issue. it's currently at Samsung for repair. Turnaround time is about 10 days for repairs. If you bought it recently, I'd recommend exchanging it. The problem will not go away and cannot be fixed with a software update. My wife has the Nexus 4g as well and she's never had the issue. Mine would freeze 5 or more times a day. Talk about frustrating. It is a very common problem which has been posted on over 500 times at google's forum and it effects the home button more commonly.
Strangely, Samsung says they never heard of the problem, Yeah right. But it's definitely a crappy hardware issue.
A friend of mine just got a Nexus S and has the same issue. He's been asking me if that's normal. I know my Epic doesn't do that. I assumed maybe it was a software issue but now that I've seen several other people have returned theirs, I'll suggest he do the same.
I believe it to be a bug in Samsung touch panel driver. But we can't know for sure because they don't release the source code.
Mine does it on back and home buttons. Some do it on search button which is even worse. Basically this bug causes a tap on a button to register as a long press for about ten seconds. Turning screen off and on makes it stop. Otherwise the button stays dark and you see long press behavior (if there is any for your current context) for about ten seconds. Very annoying.
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My first two did the same thing.
Sent from my Nexus S 4G
Related
Hi all, I'm wondering if anybody else has seen or heard of an issue like this.
I just bought a captivate from a person on craigslist, everything seemed fine when I was there checking the phone out (sim worked, perfect condition, etc) but now that I've got it home and been using it for a day I've noticed that the bottom touch buttons sometimes click on their own. Meaning I don't need to even touch any part of the bottom button area and the buttons activate. As you can imagine this is pretty frustrating, when you're in an app and all of a sudden the home button activates and brings you out of the app. It usually seems like the home button is the most susceptible, and sometimes will go crazy and keep clicking itself for 10-20 times in a row.
So far I've found no rhyme or reason as to why it's doing this and haven't been successfully in getting it to stop. I'm curious if anybody else is having an issue like this, and if so what did they do? I'd probably just return it to an AT&T store for a new unit, but I'm worried about trying to return the phone as a defective unit as I wasn't the original purchaser.
Any suggestions or ideas?
When I went to up switch my phone at best buy they're was a brand new phone that they took out oh the box for me that continuously hit the home button. You could see the back light of the button rapidly turn on and off
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I had this same problem on my first captivate, swapped it out and had the issue again except with the search button. Swapped it out again and finally got one without the problem.
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Thanks all, so it seems like it may be not just my specific unit, which I guess is good.
Now I'm just nervous about attempting to return the phone to AT&T for a swap out as I'm not the original purchaser. Anybody have any problems when doing something like this?
Mine does this too (search button), but strangely only under very specific conditions.
You can try AT&T's warranty exchange service, but there's a 10000:1 chance of getting it exchanged in the store without the original purchase receipt.
So, those 10000:1 odds? Ya... didn't happen. I took it in tonight and I said I was having problems with my captivate having the buttons activate own their own and they seemed interested, then found out that I didn't buy it from the store and pretty much stopped all trouble shooting and said they couldn't cover it and referred me to a "AT&T device support center". So that'll be my next step, or trying the warranty exchange service, this is the first I've heard of it.
Also what specific conditions does your search button activate?
On launch day, my first Captivate did that right in the store, it took 30 minuets and letting both the guy who sold me the phone and even the store manager see the phone kept doing that. Took it home and tried to charge it *left it charging for 6 hours and never got more then 84% charged*, returned it because the home button went off 20 - 30x in less then a minuet.. Now the second one works perfectly but I have to be careful sometimes I hit the search button with my hand!
HTH,
Charlie
I had the same problem and was able to fix it by upgrading to JH3. See my post here: (remove spaces) h t t p://forum.xda-developers.com/showthread.php?t=767666
mine is doing this randomly and i have to phsysically hit the home button to make it stop. Anyone have any idea why this is happening? I don't remember seeing this when i had the case on but last few days i've been carrying it around without a case, it has gone crazy a few times
Spastic search button
I had the same problem with my search button. It only happened occasionally and didn't seem like a big deal. When it started happening more frequently, I went to the store and they pretty much dismissed it as my fault. Should have pushed it further, but it wasn't horrible yet. Finally got so bad I couldn't deal with it any more so went back to the store (not out of my 30day exchange) and they got on the phone with their warranty company and a new one is being sent out. I hope it doesn't have worse problems.
I've been experiencing an issue with the Home button since the day I got the device.
A few times the Recent Applications screen has popped up seemingly on its own, while I was in the middle of doing something else. At first I thought it was just a software glitch and carried on. The haptic feedback pulses twice quickly. The backlight of the Home button turns off, the backlights for the Back, Menu and Search buttons stay on, the Back, Menu, Search and Home buttons no longer respond to touch or generate haptic feedback, essentially paralyzed. It remains this way for approximately nine seconds before the Home button lights up again and the all of the shortcut buttons become responsive again, otherwise the only way to get out of the Recent Applications screen is to either cycle the power button and unlock the screen, or select one of the recent applications.
I have figured out how to reproduce this problem by pressing around with the very tip of my thumb along the seam where the glass and plastic lip meet with a little more pressure than normally necessary to register a touch. I am careful to avoid touching the normal hot zone for any button. I start from the far left corner under the search button, and make my way towards the home button little by little. Somewhere between the Menu and Search buttons when I release my thumb after pressing firmly, the haptic feedback pulses twice and the issue occurs. I can reproduce this issue anywhere along the edge on the bottom right half of the phone and about 1" up the right side of the phone, far from the Home button.
I suspect there is something wrong with the capacitive layer of my screen.
Please see if you can reproduce this or something similar on your phone, just bear in mind that you will need to press firmly (not too hard but not soft).
The unfortunate thing about this problem is that it can be activated inadvertently while gripping the phone during normal operation, interrupting whatever you are doing for the time it takes to resolve itself.
This is literally the only issue I've had with the phone in the week I've owned it and I am considering whether or not I want to play russian roulette with exchange units (and other issues like bad screens and bad weak back buttons) because everything else seems to be perfect.
Video of the issue in action here:
http://www.youtube.com/watch?v=5gqqeVbePYA
Same thing happens with me on the swap unit I got today. Bummed like no other.
Tried replicating this with my device with (thankfully) no results.
one and one... I wonder how many other phones are affected then, and how many people have it but haven't noticed yet, e.g.; "you're holding it wrong".
Hm. Just tried to replicate this on my Nexus S, no issues.
Mine did the same thing at least twice a day. However, it has not happened again since the GRH78 update. (Knock on wood).
Have your received the update?
This just happened to me for the first time about an hour ago. I have the new update too, sadly.
Yes I have the update.
I can't replicate this problem, but nonetheless, it still happens.
I have this same problem with my back button. I can't replicate it but it just randomly happens to me. I have the update and I also tried using Paul's Tom and it still happens.
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This happens with my back button.
Sent from my Nexus S using XDA App
happens to mine too, also the home button. doesn't bother me too much, though. and I also have the update.
I had something even weirder tonight.
I did a factory reset, then proceeded to install everything back on when I noticed that my home key wasn't doing its job at all. Still had the haptic feedback so the input was received, but it did absolutely nothing. So I did another factory reset and that seemed to have cured the problem. My home button is working again (but i still have the other problem from time to time)
Had it happen again inadvertently today, if you notice from my video the spot where it can be activated next to the Maps icon also happens to be conveniently where your finger ends up when swiping to unlock. I was holding the phone one handed and unlocking with my thumb and it triggered the problem. Might try for an exchange this week. It shouldn't behave this way.
For those of you who are experiencing it with your Back button, does the backlight turn off for 9 seconds on your Back button?
I don't know everything about how the hardware works but I'm guessing that there is some kind of short, the controller for the capacitive layer gets confused and resets. Could explain why it takes the same amount of time to come back to normal every time. It also seems like it might be related to case/screen flex, where pressing on a part of the case bends the capacitive layer just enough to short the circuit.
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
ViLANDER said:
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
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Does your back button black out for ~9 seconds?
I haven't had any button issues whatsoever since I got mine on the 24th.
No, more like two seconds.
Sent from my Nexus S using Tapatalk
selectormoldy said:
Does your back button black out for ~9 seconds?
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No, more like two seconds.
Sent from my Nexus S using Tapatalk
Here's a new video shot today showing the issue occurring with only normal light touching:
http://www.youtube.com/watch?v=z6YFcOZwX2o
Also last night it happened while I was inserting a cable into the headphone jack.
I've had my Nexus S for over 8.5 months now. (since February) I've always loved the phone and was glad that it received the recent jelly bean update.
However recently, my phone is just plain dying. Ever since last week, I've been experiencing frequent freezing when browsing or on instagram etc. It's happened 3 times in the past 5 days. Could it be an app or process that's causing this? I'm not sure.
Another problem I've been facing, (the most annoying of all) is my power button. Yesterday, the power button started to die. I click on the power button to put my phone in standby and bam, suddenly it doesn't work. I'm not sure if some dust could be stuck in there or something. Sometimes when I press it to put my phone on standby, it asks me to turn off my phone, as if I had done a long hold. Strange. The only way to fix the problem is by clicking the power button repeatedly (about 15 times) and then it works again for a while.
One more problem... My phone screen becomes completely useless in one small area of the screen. The only way to get rid the problem is to leave the screen alone for 10 seconds or click the power button on and off.
Now here's the deal. I don't know what to do. Should I send it in for repair and be 'phoneless' for a month? I have not tried a full wipe, and would rather not. I don't think it would change the problem. I need your opinion? Is anyone have the same issues as me?
I'm very stuck, and have no clue what to do.
Seriously...if you have hardware issues you should send it to warranty.
Try the wipe data first you should wipe it and format the "sdcard" anyway before send it to repair.
The power button in the Nexus is the small clicky type that have the tendency to go bad. For the app freezing issues, it maybe time to do a complete wipe and upgrade to 4.1.2. I'm running SlimBean and its extremely smooth.
Use warranty if you have it, or it might be time to upgrade to a newer Nexus.
Mine broke the power button would only work if I'd drop the phone I dropped it too many times and cracked the screen I'd love to get it fixed but im not sure how much Sammy would charge me
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tonyt3rry said:
Mine broke the power button would only work if I'd drop the phone I dropped it too many times and cracked the screen I'd love to get it fixed but im not sure how much Sammy would charge me
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A broken screen is pretty expensive, but I think Samsung is pretty nice with warranty! I sent my Nexus S with water damage, (it was dried up, but it didn't boot anymore ) and it got repaired for free! I was in my warranty limit btw
Sent from my Nexus S using Tapatalk 2
jojoost said:
A broken screen is pretty expensive, but I think Samsung is pretty nice with warranty! I sent my Nexus S with water damage, (it was dried up, but it didn't boot anymore ) and it got repaired for free! I was in my warranty limit btw
Sent from my Nexus S using Tapatalk 2
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How long did it take for your phone to be sent back? Like 2 weeks? Hopefully not any longer than that.
My nexus with was in repair for 10 days. They replaced my motherboard. Pretty fast.
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Dear xda community,
Since I received my Nexus 5 more than a week ago I am experiencing something which keeps me thinking.
Sometimes when I want to pick up my phone to check something, the screen will wake up without me touching any buttons. Is this supposed to happen?
What's happening quite often because of that is: I want to pick up my phone -> grabbing it -> screen awakes -> but since I am pushing the power button myself half a second later -> screen turns dark again. This is a little annoying from time to time...
I tried to recreate this incident but it just happens every ~30th time.While doing this I keep attention not to hit a button accidentally.
Any Ideas whats going on? Bug or feature? Are you experiencing something similar?
Thank you and best regards!
Same thing happening with my Nexus 5. Screen opens on picking it up. It happens on randomly.
I cannot see any pattern though.
Could be a faulty power button switch? Making a connection under the movement?
Sent from my Nexus 5 using Tapatalk
It will wake up if the surface you put it on has a magnet in or near it. It's the hall effect sensor that does this, used for a cases that wake up the device when opened
Sent from my Nexus 5 using Tapatalk
Are you using a Custom rom?
Sent from my Nexus 5 using Tapatalk
There are some custom ROM/Kernel combo's which give the option to wake the phone by double tapping the screen. However this isn't present in stock. As some have already said the phone will wake if placed near a magnet, if I put my N5 on top my iPad it wakes when I pick it up. If none of these apply its probably faulty.
Just received a brand new HTC One M8 about a week ago and notice the touch screen is a bit spotty at times. For instance, when entering my pin to unlock the phone, some areas just won't respond to my touches until I either turn off/on the phone or rotate the phone from landscape to portrait again. Or when opening chrome and going back to the home screen, the same thing occurs and have to shut-off and on the phone again.
This is all stock, no flashing/rooting done yet.
I would like to know if this is a common problem before I exchange it for another M8 and encounter the issue again.
Thanks
Mine definitely doesn't have a problem with being unresponsive sometimes I think it's the opposite it's to sensitive. I would guess you have a problem. Only time mine doesn't respond is the double tap to wake if I haven't picked it up yet. Sorry I couldn't be more helpful
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Funny I am right handed and I have recently noticed a couple of times while holding the phone in my left hand, the touch screen unresponsive while I tried to enter unlock pin and while composing a message.
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