Screen randomly fades to black - HTC Sensation

Hi,
Received my Sensation about a week ago, and since then i have found that randomly during usage the screen will quickly fade to black (appears to show some kind of artifacts whilst fading). To continue using the phone i have to lock it and then unlock it again. Sometimes it happens as soon as i unlock the phone.
Anyone else experiencing a similar problem?
Any help greatly appreciated.

beepbeep1majeep said:
Hi,
Received my Sensation about a week ago, and since then i have found that randomly during usage the screen will quickly fade to black (appears to show some kind of artifacts whilst fading). To continue using the phone i have to lock it and then unlock it again. Sometimes it happens as soon as i unlock the phone.
Anyone else experiencing a similar problem?
Any help greatly appreciated.
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Click to collapse
Hi mate,
I received my Sensation today and it took all of 10 min for the screen to go black with a thin blue vertical line through the middle. I had to take the battery out to get it back to work. But now the screen flickers, shakes when I touch it (but not always). Also now if I get the black screen I can get it back by putting it to sleep and waking it up by the power button.
Does that sound like your problem?
rio
PS: and to all the phone is going back and I'm hoping for better luck next time around

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My screen recently broke and I got a new one. I installed it and when I turned on the phone the colors appear washed and I have to keep the phone on High brightness because on auto or low/med the phone flickers when I pan or when the screen changes from Black to White like when I go into email from the home screen. Any ideas? Is it a damaged screen or is there any settings I can try to correct this problem? Any ideas or solutions will be appreciated. Thanks
Send the phone back? My HD7 volume up button got stuck and I got a replacement. It crashed on me like 50 times in one hour and it was on the way back to T-Mobile within 2 hours.
Don't try to fix issues in replacement phones. You send them back and keep sending them back until you get a replacement that just works correctly.
TL;DR: Send the phone back ASAP and get another one. It's not worth the trouble...
Any chance of posting any pics of the problem?

Help please, what are these horizontal black lines?

They only just appeared today, randomly when I took my phone out of my pocket. I've restarted the phone to no avail, and am panicking because I dont know where to begin..can anyone diagnose my problem?
Looks like dead pixels, but the image isn't really clear enough.
Take a screenshot with some app.
If you see that in the screenshot, then reflash your firmware & ROM or flash an RUU.
If you don't see it in the screenshot, then it's a hardware problem.
Thanks, I took a screenshot and it's not a part of it. The lines keep getting bigger and bigger!
Sounds like it needs to go for repair. Is it under warente? Best of luck to you!
Sent from my HTC Sensation 4G using xda premium
Horizontal Black Lines
dragonnson said:
They only just appeared today, randomly when I took my phone out of my pocket. I've restarted the phone to no avail, and am panicking because I dont know where to begin..can anyone diagnose my problem?
Click to expand...
Click to collapse
I too have this issue. It was present from the moment I powered the unit on. I continued with the setup to see if I could adjust the screen or maybe an update might fix it. But sadly no dice. I'm calling Google tonight to see if they can send me another unit or repair this one.
Had the same problem earlier, when i dropped the phone accidentally.
Observation: It gets darker and grows when the phone heats up, and lighter (almost cyan blue) when the phone cools down for a significant period of time with the screen off.
i had to keep the phone near an air conditioner vent for a few hours with the phone turned off for it to disappear.
once the lines disappear completely they dont return back, unless if you drop them again (which is what i did a few days back again.. and the stupid lines are back )
If you have any other ways in which you can get it resolved pls share with us.
Cheers,
Alan

Screen randomly turns off but phone still on, backlight often stays on

Hey guys, i'll try to explain the situation as best i can below, hopefully someone can work out what is wrong.
My phone is about 16 months old. About 2 months ago i dropped it twice within the space of a couple weeks. There were a few cracks along the screen, however it wasn't very noticeable and i wasn't going to bother having it fixed. The problem started a couple of weeks ago when i went to grab it out of my pocket, however i found out the screen was black and it wouldn't turn on. I don't really know how to describe it but it was acting very strange...
- The screen would have white/gray bars all over it then turn off, then it would do the same with very thin vertical lines that were white/gray/other colours...
- When i get the screen on, it generally turns off again within 30 seconds, however it can stay on for a few minutes.
- If the screen is on and i press the lock button, it almost certainly won't come back on.
- Restarting the phone or holding the power and volume button nearly always gets the screen to come back on. It often then restarts but turns off again shortly after.
- The phone is otherwise still working when the screen goes off; the notification light stays on and i hear messages etc coming through
- The backlight often stays lit, revealing a gray screen opposed from total black. Sometimes it does not stay lit however.
- When the screen came on it was often unresponsive to touch
I had the screen replaced yesterday by a phone repair shop and the phone is still not right. I have factory reset the phone and also wiped the partition cache. Other than that it is still not working. IT seems to be working better... The screen always seems responsive to touch when it is on, and it doesn't seem to be turning off as often. It generally starts up and works fine when i start up by holding the power button and down volume button together... However even still it sometimes just flashes up with a few thick white/gray and black lines on the screen..
Does anyone know what can be causing this and how i can resolve it? If you need any more information please let me know and i will try provide it. I could try get some pictures of what the screen is doing when i finish work. Thanks guys, i appreciate any input.
EDIT: I managed to get a pic of what i mean by the thin vertical lines all over the screen. This just appeared when i tried to restart the phone after it the screen had once again stopped working. The imgur link is gIFMGD6
Anyone have any ideas?
Hey, did you ever figure this problem out? My phone just started doing the same thing. Can't find much info about it.
angrysammich said:
Hey, did you ever figure this problem out? My phone just started doing the same thing. Can't find much info about it.
Click to expand...
Click to collapse
Yeah, i had the screen fixed hoping it would fix it, however that didn't work. Turns out it was the motherboard, don't know what was wrong with it in particular other than it was simply going faulty. Had someone replace the motherboard on it for $50 and have had zero problems since! Hope that helps you.
Thanks for the response. I tried replacing the screen too with no luck. Unfortunately the same place that replaced the screen said it would cost $400 to replace the motherboard!!! The phone cost less than that so it looks like I'm gonna buy a new one.
ClangaBanga said:
Yeah, i had the screen fixed hoping it would fix it, however that didn't work. Turns out it was the motherboard, don't know what was wrong with it in particular other than it was simply going faulty. Had someone replace the motherboard on it for $50 and have had zero problems since! Hope that helps you.
Click to expand...
Click to collapse

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My trusty old Nexus 5 has been showing horizontal white lines on the screen the past few weeks. Whenever this started to happen, it would detect taps in random areas on the screen or become unresponsive. Rebooting the phone would temporarily fix the problem. Last night the battery got entirely drained and now when I boot the phone, it only shows a black screen. The led at the bottom is flashing in white. Has anyone been able to fix this issue? I was thinking that maybe a LSD cable got loose, so it's fixable, but from what I've read it's likely that the LCD is broken?
I hope someone can shed some light on what the issue is and whether I can fix it or not.
Thanks in advance.
Was the phone every dropped? It could be the LCD or motherboard. I think the only way to really tell would be to move the motherboard to a working phone to see what happens when you try to boot.

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