I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
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Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.
I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.
Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.
Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.
Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?
Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.
You may have a problem with your phone number. I'd try changing it.
Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.
same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!
I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.
Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.
Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.
The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.
it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom
I appologize if there is already a thread for this issue, feel free to point me in the right direction.
I am having random issue where my phone does not receive calls for about a ten minute block of time. The phone will show full bars and I can make outgoing calls, but people can try to call me repeatedly and my phone will not ring and shows no missed calles. I have tried several ROMs of various versions, and I tried updating the radio.
I'm using TAEL v3.28011 Sense edition.
Radio Version: 1.17.25.09
I hope someone has seen this before and can tell me how to fix it. My wife gets really upset when she has to call me for 15 minutes straight before getting through.
Thanks in advance!
It is likely a worn, dirty, or loose sim card. It will show signal while not receiving calls.
Interesting suggestion... I used to have a Motorola Razr. Every now and then it would say "Insert SIM Card". I suppose this could be the problem...
Any suggestion on fixing it? Do wireless providers give any service on SIM cards?
So about 3 days ago my Inspire randomly stopped receiving incoming calls/texts, callers ring out to voicemail and I have no idea anyone has called. Talked with AT&T tech support and found out there are no problems on their end. Also, incoming calls/texts will be received during outgoing calls I make (apparently the calls are routed differently for call waiting). I've tried deleting apps i've downloaded recently and even a factory data reset, still with no luck. If anyone has any idea what could be causing this problem, I would really appreciate any help you could offer. Thanks!
- B
take out SIM
put back in
try SIM swapping with other phone
I am having same problem, randomly not receiving calls if the caller leaves a VM I generally get it later. sometimes my wife will call me on home phone and tell me my cell is not ringing and if I try to call myself it works about half the time, no idea what is causing this.
Hello, I searched around and couldn't find anything that solves this problem
I have a Nexus S 4g, Rooted with ICS Tweaked ROM and it has been working fine once i settled all other issues it had, but I have a persistent problem that occurred when I was on stock as well.
I will have a problem with receiving all of my texts, I receive most of them, but every so often I will not get all of a message that has been split, sometimes I just won't receive them, other times it waits at most 15 minutes before receiving a mass of texts at once.
I was thinking it was a radio problem, since I have a problem in school when in certain room the phone will start roaming, then it will cut off the signal and won't receive signal again until I reboot.
Hello guys, my ZF6 has issues with outbound calls, when I compose a number 2/4 times call ends right away, 1/4 times call ends upon response, 1/4 times (usually after many redials) I can actually talk with whom I was trying to. This is unbearable, but before throwing the phone in the garbage I would like to know if there's something I can try first: could it work if I reset the phone completely? Could it be caused by some apps interference, or messed up setting somewhere? Or is it just plainly a hardware problem and there's no way to fix that? Ofc just tried to switch phone and calls go through flawlessly, so sim card should not be the culprit here. At the same time though I don't seem to have any problems at all with inbound calls or internet connection, so I'm really baffled here.
Please help, thanks!