Got a replacement Nexus S yesterday last one had a black dot on the screen was inside of it so im guessing a dead pixel or something.Anyways with this new phone the back button gets stuck unlit then goes back to normal but while thats happening the phone sorta freezes.Has anyone found a way to fix this?
barmanham said:
Got a replacement Nexus S yesterday last one had a black dot on the screen was inside of it so im guessing a dead pixel or something.Anyways with this new phone the back button gets stuck unlit then goes back to normal but while thats happening the phone sorta freezes.Has anyone found a way to fix this?
Click to expand...
Click to collapse
There's already a thread that discussed this here in the forum, you might search and find it for more details, but I believe the consensus was it's a hardware issue and to take the phone back.
d
This is crazy the people at bestbuy are gonna think I am retarded lol ive returned about 5 phones now 2 mt4g ****ty screen and 1 mt4g she gave me by accident that was white.Then 2 nexus's one of them had some stuff under the screen the next one had a dead black pixel around the middle of the screen.Last time I went there which was yesterday all of them like oh I remember you..... She tried to push the blacktie program saying there is unlimited exchanges on it but I dont have a credit card or I would I think.Anyways im gonna go to a different bestbuy and do it lol......
The issues started about 4 weeks ago when I fell in a lake with my MyTouch 4g in my pocket. The issue was that I hadn't realized that it had gotten drenched until about an hour later as I was trying to chase my daughters runaway puppy through the neighborhood at the time and she wouldn't stop for anything.
Needless to say, by the time I got home and realized what happened, my phone wouldn't unlock and the camera flash on the LED was in a permanent on state. I immediately pulled the battery, SIM card and SD card and put the phone and battery in a bag of rice (a trick I had read about here). I waited for a week and attempted to power the phone back on, but again the flash led came on and the phone did nothing.
Thinking it a lost cause I switched back to my oldest phone (an old Motorola Cliq XT) and rooted it so I at least had CM 7.2 on it, though it is so slow that I am yearning for my MyTouch back again so I can actually do things like use Reddit and surf the net on my phone again (I was without my actual computer for months at one point so I got in the habit of using my phone for about 90% of my surfing and whatnot).
The other day, however, I had a bright idea while bored at work. When I got home I attempted to turn my MyTouch back on, and to my surprise, it came to life! I quickly switched out the SIM and SD cards and flashed CM 7 onto it and tried to boot it up. To my joy it seemed to work, at first, however as soon as it went to sleep, the screen would not turn back on. It lights up, but there is no image, the touch screen works and the OS seems to be working since I can feel the tactile feedback when I unlock the phone. I was hoping that someone could tell me if I had actually killed my phone dead enough that it is beyond hope or not? If I have actually killed it I was wondering if anyone had advice for me on where I could pick up a replacement for cheap?
I already tried asking /r/android the other night and the only suggestion they had was to make the dog pay for a new phone. Amusing as that may be, she doesn't currently hold a job and thus has no way to compensate me for the damage.
Any and all advice is appreciated, thanks!
If you stalk Ebay you might find one with a cracked screen that still functions for cheap or something like that ,that will allow you to use a part from your phone to make it whole.. providing you know how to replace the screen or basic repairs,that is what i have done 4 times over the past 2 years..
Good Luck!!If you look long enough and bid right you can get one for a fair price ,I bought my last one for 20 dollars and replaced the screen after dropping it in my foyer and worked like a charm you just need to be careful opening it.I hope this helps as far as providing a potential solution to ur problem.again Good Luck!!
Sorry, you probably did. Phones can barely take a couple minutes of water, yours took a swim. Usually the rice is the only way to get it dry, if that didn't work....
Your screen could be damaged though. Your best bet would be to order a good phone at a pretty reasonable price off contract on sites like ebay or swappa, or if you're eligible for an upgrade, go for it.
Motorola Cliq XT? That was my first smart phone, can't say I miss it much lol. Of money is super tight I say get an optimus T and sell that pos. The optimus actually ran cm7 pottery l pretty well for having a 600 mghtz processor
Sent from my SGH-I747 using xda premium
My Atrix2 flew from my hand and fell flat on its face onto the tiled floor, from about 8 feet height. The phone appeared to be fine, but I felt roughly about 2% its pixels became dead. The phone was fine otherwise but the dead pixels were plain irritating. Didn't have time to visit Moto service. Guess what, on their own the pixels are becoming alive, which was predominant today evening. I think, about 1000 of those pixels are still dead. Those of you who are knowledgeable on LCDs please explain this self curing mechanism. Am I lucky? For info, phone runs on stock ICS and screen is ON for about 2 hours a day.
Me too, but I think the cold weather was the reason, lol.
Sent from my MB865 using xda premium
abd-hhh said:
Me too, but I think the cold weather was the reason, lol.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Thanks for sharing. But, I live in Bangalore, India, where it is hot nowadays. There has to be another reason.
The past two weeks I was reading a lot of pdf docs on the mobile. Is it that the prolonged voltages to the pixels brought them back ? Happy anyway.
maybe if anyone has this problem shall try to completely seal the phone and put it in the freezer,,,, then tell us the results.
Sent from my MB865 using xda premium
I had the problem but i replaced the lcd under warranty
Sent from my ME865 using Tapatalk 2
abd-hhh said:
maybe if anyone has this problem shall try to completely seal the phone and put it in the freezer,,,, then tell us the results.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
That's a good one! Removed the battery and kept the phone inside the freezer for about 4 hours. Then dried it under a fan for 5 hours. Switched on in the morning. Voila, hardly about 200 pixels at still dead. Will try to bring all back to life in the evening. Thanks a lot.
vijay_968 said:
My Atrix2 flew from my hand and fell flat on its face onto the tiled floor, from about 8 feet height. The phone appeared to be fine, but I felt roughly about 2% its pixels became dead. The phone was fine otherwise but the dead pixels were plain irritating. Didn't have time to visit Moto service. Guess what, on their own the pixels are becoming alive, which was predominant today evening. I think, about 1000 of those pixels are still dead. Those of you who are knowledgeable on LCDs please explain this self curing mechanism. Am I lucky? For info, phone runs on stock ICS and screen is ON for about 2 hours a day.
Click to expand...
Click to collapse
Hey, sorry I just saw this.
Are these Pixels dead, or simply stuck. A dead pixel is black, and never on, a stuck pixel is locked to one color. Stuck pixels are common, and actually a certain number per screen are allowed to slip through in manufacturing, but if you have a bright one, it is really annoying. (trust me, I know, mine has a bright green one in the lower right since I got it.)
Stuck pixels can sometimes be cured just by time, and more commonly by flashing multiple colors rapidly in the problem area. There are many apps for this in the play store. They don't always heal, but it is quite common, unless you are me, then they never do.
Dead pixels probably do not heal under normal circumstances, however yours were caused by the shock of being dropped, which could have just disrupted some of the stuff in the screen, and potentially they could self heal.
lkrasner said:
Hey, sorry I just saw this.
Are these Pixels dead, or simply stuck. A dead pixel is black, ..... Dead pixels probably do not heal under normal circumstances, however yours were caused by the shock of being dropped, which could have just disrupted some of the stuff in the screen, and potentially they could self heal.
Click to expand...
Click to collapse
Thanks for the info. I had lot of black pixels (in clusters) scattered all over the screen. The flashing screen apps could not make any impact. That idea of keeping the phone in freezer really worked. After three brief visits into the freezer, only about 90 black pixels on 6mm, 2mm & 1mm long lines remain. Week end may see the end of these too. I owe this to XDA.
BTW, only today measured the screen size, to know the count. It is a rectangle of 96mm x 54mm; 10 pixels per mm.
And the good thing it heals for ever - I hope so - it's been about 6 months since the screen heal it self, and since I watching it when the device over heat from 4G usage, and still okay, lol
Sent from my MB865 using xda premium
abd-hhh said:
And the good thing it heals for ever ....
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Wanted to report that ALL those dead pixels are alive now, after the phone spent about 10 hours inside the freezer yesterday night.
So, folks, those of you with dead pixels on the LCD screens can try the freezer method proposed by abd-hhh, before visiting the service center, if you don't have time or are out of warranty. I hope the dead pixels don't appear again. Here's hoping for the best :good:
My Motorola Attrix 2 got same problem
lkrasner said:
Hey, sorry I just saw this.
Are these Pixels dead, or simply stuck. A dead pixel is black, and never on, a stuck pixel is locked to one color. Stuck pixels are common, and actually a certain number per screen are allowed to slip through in manufacturing, but if you have a bright one, it is really annoying. (trust me, I know, mine has a bright green one in the lower right since I got it.)
Stuck pixels can sometimes be cured just by time, and more commonly by flashing multiple colors rapidly in the problem area. There are many apps for this in the play store. They don't always heal, but it is quite common, unless you are me, then they never do.
Dead pixels probably do not heal under normal circumstances, however yours were caused by the shock of being dropped, which could have just disrupted some of the stuff in the screen, and potentially they could self heal.
Click to expand...
Click to collapse
Hi. I've tried your way to restore those dead pixel. In first time try, those dead pixel seem cured a little bit, but then it becoming back as before where those dead pixel reappear again. So, i tried one more time, but only 4 hours in fridge (not in cold storage), the dead pixel come to alive, but then still turn to dead... I just wonder, what temp of your fridge when you put your atrix 2? Did you wrap it closely tight? I want to try above then 4 hours, but i just afraid my phone will really 'dead' totally. Can you give your steps how you doing it?
---------- Post added at 04:21 AM ---------- Previous post was at 04:16 AM ----------
vijay_968 said:
Wanted to report that ALL those dead pixels are alive now, after the phone spent about 10 hours inside the freezer yesterday night.
So, folks, those of you with dead pixels on the LCD screens can try the freezer method proposed by abd-hhh, before visiting the service center, if you don't have time or are out of warranty. I hope the dead pixels don't appear again. Here's hoping for the best :good:
Click to expand...
Click to collapse
Hi. I've tried your way to restore those dead pixel. In first time try, those dead pixel seem cured a little bit, but then it becoming back as before where those dead pixel reappear again. So, i tried one more time, but only 4 hours in fridge (not in cold storage), the dead pixel come to alive, but then still turn to dead... I just wonder, what temp of your fridge when you put your atrix 2? Did you wrap it closely tight? I want to try above then 4 hours, but i just afraid my phone will really 'dead' totally. Can you give your steps how you doing it?
When I was using the cliq xt in some 2.1 roms there were dead pixels but when we moved to gingerbread it was fixed. Dont know what happen
Enviado desde mi DROID RAZR mediante Tapatalk
abd-hhh said:
maybe if anyone has this problem shall try to completely seal the phone and put it in the freezer,,,, then tell us the results.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Wrap with some paper then remove the battery and kept the phone inside the freezer for about 9 hours. Dry it with some tissue then switch on the phone. All dead pixel is gone (before is 4 hour in freezer about some dead pixel left after that the dead pixel spread back)
This is awesome, I'd really like to try this on my phone as it sounds like exactly what is happening.
A relatively minor drop, with no physical damage noticeable, has caused some pixels to go black/colors. However, I noticed that move sometimes! Like, one morning I woke up and found the pixels that used to cover a certain notification on my home screen had shifted over so I could see the notification!
I tried applying pressure and noticed that I could sort of make the dead area get bigger, then let go and the edges would sort of return to the earlier size. It almost seems like the LCD has too much pressure being applied and that's what is preventing those pixels from working. That's why I think the freezer trick works- the temperature changes cause the metal and silicon to expand and contract, hopefully returning the screen to its original position from the factory!
Here's my problem though- I don't have a Motorola Atrix. I found this thread doing a search. I have an HTC One X (sprint version, EVO LTE), which means the battery is built in. Should I be concerned that putting the phone w/battery into the freezer is a bad idea? I'm guessing due to condensation?
Perhaps it is worth dismantling the phone to remove the battery? What do you guys think? I tried to find reference of people doing this with other non-removable battery phones (cough* iphone *cough) but couldn't find much on that topic.
Dishe said:
This is awesome, I'd really like to try this on my phone as it sounds like exactly what is happening.
A relatively minor drop, with no physical damage noticeable, has caused some pixels to go black/colors. However, I noticed that move sometimes! Like, one morning I woke up and found the pixels that used to cover a certain notification on my home screen had shifted over so I could see the notification!
I tried applying pressure and noticed that I could sort of make the dead area get bigger, then let go and the edges would sort of return to the earlier size. It almost seems like the LCD has too much pressure being applied and that's what is preventing those pixels from working. That's why I think the freezer trick works- the temperature changes cause the metal and silicon to expand and contract, hopefully returning the screen to its original position from the factory!
Here's my problem though- I don't have a Motorola Atrix. I found this thread doing a search. I have an HTC One X (sprint version, EVO LTE), which means the battery is built in. Should I be concerned that putting the phone w/battery into the freezer is a bad idea? I'm guessing due to condensation?
Perhaps it is worth dismantling the phone to remove the battery? What do you guys think? I tried to find reference of people doing this with other non-removable battery phones (cough* iphone *cough) but couldn't find much on that topic.
Click to expand...
Click to collapse
It's should work on any device with lcd screen.. But with battery inside...., I can't gift any word on that...
Btw.., If u wrapped any puff-up battery and put into freezer it will back to normal shape and still can be use normally...
Hey guys, I have a Nexus 5 that was dropped 5 floors down a lift shaft(wasnt me,was me dad,Im extremely careful with my stuff ) .
Anyways the display was still working and there was ZERO damage at all(thanks to the capdase cover that took a mild scratch and saved the rest of the phone, dont ask how).
The display showed washed out colours and a mild dead pixel for a few hours and next morning, it went back to normal like nothing happened.
This phone was used for 3-4 more weeks with minor washed out colours from time to time that went away after leaving the phone alone for a while until yesterday when it suddenly went crazy and became extremely washed out with a pinking-purple hue but still usable , which once again went back to normal once again after leaving it in standby for an hour, to my shock.
I love the Nexus 5 and I swapped out the data and sim to the Redmi Note 3 just to be sure since its for a parent and I decided to keep the phone to experiment and repair DIY style if possible since the phone is an absolute legend.
So my question is , is this a display issue, display ribbon issue, motherboard issue or the charging cable assembly thats at fault(saw it on youtube, helped some people for some reason).
I dont mind spending a bit for a new display but Im skeptical of fakes and I dont want to waste money without any solution.
My last resort is to sell and buy another Redmi Note 3 but I dont like its camera, thats the only drawback and I already have one RN3 in the household.
Any suggestions?
Keep in mind this phone is still working and again shows no signs of display issues and it comes and goes randomly and even when it does, it doesnt affect working or anything at all and is fully operational.
Mods sorry if its the wrong section or something, Im new here. couldnt see anyone else with the same issue as me either, so created this.
Have you opened it and checked the connections? It might be functioning, but it is faulting, something is dying. 5 floors is quite a drop, something must have gotten bashed up in the fall. Seems it would be difficult to pinpoint what exactly, but at least you could check connections on the motherboard.
If the connections look okay, my best guess would be a screen replacement. I have replaced 4 phones with a display from Aliexpress. Yes, the Aliexpress screens don't look as good as the original but it is sometimes hard to spot the difference unless you have the Ali screen right next to an original screen.
Maybe is the flex, displays are so boolean, they dont **** for no reason and when they do, theyll do it forevah i thought.
But walter-ver (like a chinese said), u can try to force any kind of error by messing with the phone while is on, i mean touching and moving the flex to isolate the problem and then proceed.
Is like scientist do their homework haha lol
Sent from my Nexus 5 CAF using Tapatalk
I bought my Pixel 4 XL when it first released and pre-ordered,. I soon after got my phone and everything was lovely I had a screen protector ready for it and a good case to protect it from any falls or any damaged. I've had the phone since the phone released and now my phone is refusing to hold a charge.. It seems to be stuck at 50% but dies as soon as I take it off the charger. At one point I was able to make it actually charged the battery from 0 to 100 if I squeezed the bottom G portion of the back of the phone. That seems to have stopped working now.. now my phone even on the charger is literally at 0%, and the only thing keeping it alive is a charger itself. As soon as I take it off it will turn off randomly but when I plug it into the charger in powered off , it will show a battery with a ? Within it. My phone is under the one year manufacturers warranty and Google advise me that I could take it into uBreakiFix to get it fixed.. mind you, the place is almost 60 miles away from me. I have never dropped my phone it's been in a case and the screen is a virgin screen because I've had a screen protector on it since the moment I opened the box..
This kind of reminds me of the Nexus 6P shutting off at 30 to 40% because of a faulty battery..
I've googled around for solutions and apparently this is a known issue in Google tracker and apparently it is a hardware issue with a flex cable that comes out of the battery... Not only does the battery have a negative and a positive terminal it also has a data terminal that reports battery health battery temperature battery voltage and anything having to do with the battery. Well apparently the soldering in that part of the cable is faulty and cracks according to them due to dropping the phone or damaging it but again mind you I've never dropped my phone it's been in the case since day one..
I've taken really good care of my device like I'm pretty sure a lot of you have...
I have a feeling that before the Pixel 5 is out many people will be experiencing these problems because this is not a software problem this is a manufacturing problem within the phone itself.
again I took a really good care of my phone this was not supposed to happen so expect it to happen in yours even though you've taken good care of it.
i42o said:
I bought my Pixel 4 XL when it first released and pre-ordered,. I soon after got my phone and everything was lovely I had a screen protector ready for it and a good case to protect it from any falls or any damaged. I've had the phone since the phone released and now my phone is refusing to hold a charge.. It seems to be stuck at 50% but dies as soon as I take it off the charger. At one point I was able to make it actually charged the battery from 0 to 100 if I squeezed the bottom G portion of the back of the phone. That seems to have stopped working now.. now my phone even on the charger is literally at 0%, and the only thing keeping it alive is a charger itself. As soon as I take it off it will turn off randomly but when I plug it into the charger in powered off , it will show a battery with a ? Within it. My phone is under the one year manufacturers warranty and Google advise me that I could take it into uBreakiFix to get it fixed.. mind you, the place is almost 60 miles away from me. I have never dropped my phone it's been in a case and the screen is a virgin screen because I've had a screen protector on it since the moment I opened the box..
This kind of reminds me of the Nexus 6P shutting off at 30 to 40% because of a faulty battery..
I've googled around for solutions and apparently this is a known issue in Google tracker and apparently it is a hardware issue with a flex cable that comes out of the battery... Not only does the battery have a negative and a positive terminal it also has a data terminal that reports battery health battery temperature battery voltage and anything having to do with the battery. Well apparently the soldering in that part of the cable is faulty and cracks according to them due to dropping the phone or damaging it but again mind you I've never dropped my phone it's been in the case since day one..
I've taken really good care of my device like I'm pretty sure a lot of you have...
I have a feeling that before the Pixel 5 is out many people will be experiencing these problems because this is not a software problem this is a manufacturing problem within the phone itself.
again I took a really good care of my phone this was not supposed to happen so expect it to happen in yours even though you've taken good care of it.
Click to expand...
Click to collapse
I would push for in advanced RMA. Be civil and respectful but also set boundaries, like the fact that a 60 mi trip is absolutely insane for a product that is under warranty and is experiencing a manufacturing defect. If you're getting nowhere with the current rep, ask to escalate the case to a manager and proceed to plead your case. They should do it, I don't see why they wouldn't under your scenario as you tell it. Good luck.
I've had my Oh So Orange Pixel 4 XL since probably the same time as yours and no battery charge and usage issues here. You're within the one year warranty so I would go for a replacement.
Sent from my Pixel 4 XL using Tapatalk
I've had this problem. I took it to ubreakifix to have it repaired. No problems since.
The service I received at ubreakifix was subpart today the least.
Google will also let you send the phone in for repair. You would just have to wait.
Fyi I had to take my phone in to ubreakifix they didn't have parts, then wait for parts to come in. Then their online tracking said the phone was done and when I came in had to wait an hour for it to actually be repaired.
If they are that far away save yourself a headache and just send it in to Google.
Sent from my Pixel 4 XL using Tapatalk
speeddemon1891 said:
Google will also let you send the phone in for repair. You would just have to wait.
Click to expand...
Click to collapse
I had replaced my Nexus 5X twice with Google and both times they send you a phone and THEN you send back the old one. The only wait time was receiving the working phone which was no more than 2 days.
Sent from my Pixel 4 XL using Tapatalk
Here is what happens. See the picture of the Pixel I just had fixed. And why pressing on the G on the back glass helps.
Look at the new battery on the ground under the phone. Notice the gold connector. Then look at the used battery in the air. The connector comes off the battery.
In my case, the connector was stuck in the board, and the main board needed replacing. Thankfully google approved it.
I honestly feel like that with time this will start beginning to happen on a lot of pixel 4 xls
EeZeEpEe said:
I had replaced my Nexus 5X twice with Google and both times they send you a phone and THEN you send back the old one. The only wait time was receiving the working phone which was no more than 2 days.
Sent from my Pixel 4 XL using Tapatalk
Click to expand...
Click to collapse
I think that only works if you bought directly from Google or Fi. 3rd party, i.e. Verizon, BB purchases do not have advance replacement. You can't even put a credit card hold on a device to get AR if you didn't buy it from them.
bobby janow said:
I think that only works if you bought directly from Google or Fi. 3rd party, i.e. Verizon, BB purchases do not have advance replacement. You can't even put a credit card hold on a device to get AR if you didn't buy it from them.
Click to expand...
Click to collapse
You could be right. My last 3 Google phones were all through Google Store so wouldn't know how replacements are through retail stores.
Sent from my Pixel 4 XL using Tapatalk
WeBreakUpay sucks. They changed a battery in my 2XL and the camera stopped working a few days later. They said it wasn't their fault. They charged me for it. So I bought a 4XL and vowed never to set foot in there. Send it back to Google. Hopefully you have a backup.