Sync problem phone or network? - HTC Sensation

Is the sync problem with the phone or with Tmo? I am receiving voice mails from three days ago and emails from as far back as a week. It's getting a touch irritating. Do I warranty the handset or just live with it?

I have a similar issue but it's only with the emails. They hella lag. Throughout the day I do a manual sync just to ensure I have the latest. I think it maybe with the phone given that on my previous phone, it felt like I stayed current with emails.

Thanks. This is only my second cell carrier. I have only ever been with Sprint. So, I am kinda in the dark as to what to expect.
I will call T-Mo after summer finals and haggle with them about it.

I as well have the same issue from time to time. Even though my phone is set to sync my gmail account, it randomly decides to take a break sometimes and then I have to manually invoke the refresh from gmail.

Related

Since mail2web went pay-only...

...I've been using IMAP to get my gmail. But I have a serious problem!
Unlike activesync push email, I can't find a setting to restrict the times the phone checks for email. This is a problem, because it wakes me up at random times with spam or newsletter emails!
Other than muting the phone before bed, which might cause me to miss an emergency phone call, what can I do?
Try Seven Beta, they do push for Gmail and all the others as well.
Or try Windows Live (forward gmail to Live).
Seven doesn't require you to forward it anywhere, and it will work for your Live account as well.
the only thing is Seven doesn't work . Really, i have been trying all day, and sometimes it can't "communicate with base", emails never come or come 10 minutes later... It has been a blast for me. They did sent me an email that they had a problem, i guess their problem still continues.
onlyone0001 said:
the only thing is Seven doesn't work . Really, i have been trying all day, and sometimes it can't "communicate with base", emails never come or come 10 minutes later... It has been a blast for me. They did sent me an email that they had a problem, i guess their problem still continues.
Click to expand...
Click to collapse
They have been having server issues recently, it is all detailed on the forum. It is only to be expected from a Beta product that there will be issues form time to time. Before anyone asks i have no connection to them apart from being a fairly satisfied end user.
I think the best thing to do is create a Live account (microfot) and redirect by copying automaticaly all your mail from all your accounts to this new one.
Like live use http connection, you can have a free push mail service.
And i tried seven beta but it uses lot of ressources and when I'm in the Metro "The french tube", i've not always the network. Then if he can't connect just one time, i have to re-write my password.
How's the battery when using live.com push service? Currently I'm using mail2web, I'm not sure why my account still works altough I'm not paying for it. The battery life so far is very good. But when using seven, it seems the battery drains faster than using exchange for push mail.

[Q] email client lies

Hi
My Htc Pro 7 (one week old) seems to pretend that it is syncing. It only takes 2 to 3 seconds over Wifi but it doesn't bother downloading new messages.
My (only) email account on the phone is a Blueyonder account (powered by Google). The initial set up went off and collected the account info.
I have turned off SSL and deleted the port numbers from the SMTP and POP settings.
Reentering the username and password convinced it to download the rest of yesterdays emails but not the test one I just sent myself or the others that are on the server.
Outllok 2007 is set to leave copies on the server for 10 days and over the years WM and Symbian handsets have not experienced this problem.
Any suggestions?
Tnx
Since re-entering the username password- the phone is set to look every 15 minutes and ever hour or so it seems to go off- ask if there are any new messages and then download the odd one without bothering to do download the rest...
Am I really the only person who has a mailbox that is at least a day behind???
I guess I am going to have to reset the phone, and lose all my texts etc.
Nice one MuppetSoft!!! By removing our rights to tweak things you have also prevented us from fixing things ourself. Please stop trying to be Apple.
Sometimes the same thing would happen when I hard reset my phone and set up my Hotmail account for the first time. E-mails don't download even though I can clearly see them on my PC. After a couple hours though, it fixes itself and my e-mails appear regularly, and at times, I get alerts to my phone even faster than I would on my computer.
Maybe give it a jump start by using your phone to compose, send, deleted, etc. Otherwise if it still isn't working, then it may be bugged and a hard reset may be in your future.
Thanks for the reply prjkthack
I can send emails without any problems. I have only had the phone just over a week and I am pretty sure that on day one it was working properly. I only noticed the issue a couple of days after the Nodo update- not sure if there is a relation or not.
I guess I will have to wait until i have a day off work before i can prepare for a hard reset. Being undiciplined i tend to leave client contact details in the form of text messages, rather than saving them to contacts.
odder and odder....
it has finally managed to catch up and is now up to date.
I have not made any changes/restores.
Lets hope it stays that way.
Now all I need is my Dev account to be approved so that I can play with mango.
Just bumping my own thread.
The problem returned.
UNTIL I remembered that my Virgin (blueyonder) email account (powered by Google) needs to be in the following format recent:[email protected]
I am such a wanker and should have remembered sooner!!!!
I guess it is a timeout issue, ordinarily the email client asks the server if there are any messages- the server responds "sure about 10000", the email client says "sod that, I'm not cross referencing your list with the ones i am already aware of -I'm off".
With the addition of recent: it only asks for the emails received in the last week or two.
Hopefully the above will be of help to someone else in the near future

Strange Email sync issue with multiple accouts using Samsung Omnia Win7 phone - HELP

Hi,
this is a strange question and a bizzare event thats occuring but i am hoping someone will be able to clear this up for me.
Basically i have had troubles with battery life on my windows 7 phone, its a samsung omnia on the orange network in the uk. This has ONLY been an issue since i upgraded to the Mango update last wednesday.
What i am finding is that my emails are syncing every 30mins or so despite being set to manual update only. I added 3 email accounts to my phone each via the windows live account addition option, i set them to each manually update only and only sync email not contacts/meetings etc... the mad thing is the main acount that is used under my people contact and the main hotmail/live account that is in use with the phone itself seems to stick at only updating when i tell it to sync (i have to click the refresh style sync button within the email screen) however the other two accounts after about 12hours start to go haywire and whilst they start out by syncing manual as soon as i have synced them manually once, after this they just update whenever they want too (every 30mins it appears)... i have tried a reset of the phone and starting from scratch but again eventually this flaw just keeps occuring! over and over, no matter how many resets i do
Its a real pain to be honest, when i first updated to mango i did link all the accounts together as there is an option to band all your accounts into the single hotmail livetile on the homescreen, i changed this option and decided against it, trouble is i cant remember if this issue happened then, im still pretty sure it did, its almost like the other two accounts have a mind of their own, is there any explanation as to what this could possible be?
I have tried to a rollback of my current firmware but it ended up bricking my phone so now it has gone in for a repair under warrenty to samsung, maybe it could have been a dodgy install of mango from day one? as my friend updated and he has the same phone yet hasnt experienced this email flaw, but then again he only has two accounts on his phone
Could it be the manual option no longer works in mango update?
many thanks for reading and hope someone can help, many thanks

[Q] Native mail application / Activesync / Exchange 2010 Battery Drain

Hi!
I just got a new Samsung Galaxy Skyrocket and have seen great battery life until I added my exchange 2010 / activesync email account to the phone, at which point the battery gets hot and drains very rapidly. I have seen some people comment that there is a fix if the phone is rooted, but are there any fixes for non-rooted phones? or Email programs besides the native email application that work with activesync? K9 only works with older versions of MS exchange.
Thanks!
Maybe due to push settings or the timed intervals in checking for new mail? I set mine to about 4 hours at a time. If they check constantly or every 30 mins, my battery will drain also. I do 4 hours, but you can always check emails manually, which I usually do.
I have it set to push my email. If I can't get this to work without only getting email when I manually check it, I will be forced to chose another phone since the ability to get push email was a breakthrough more than 5 years ago.
As an FYI, I spoke to samsung customer support (incredibly rude I might add), and was told that the device was not tested with Exchange 2010, and the only solution they had was factory reset (doesn't work) or sending the phone to them for a few days but they may not be able to fix it anyway.
Dont send to Samsung, they can't do anything with it. It'll just waste your time. I've currently got about 7 emails going through the native email application. I have it automatically check every 4 hours. I understand its not "push", but it's "push enough" for me. I only have 1 set for push (via gmail), but having the rest will be alerting me all day long. I dont want to be interrupted and have all my battery drain. 1 push is fine with me, not much battery drainage.
Yes, I didn't think sending it to samsung would be useful, especially since the guy could only tell me to restart my phone and that "there was no setting for don't overheat." I have 3 emails in K9 which works great, but K9 doesn't support exchange 2010 either which is why I had to set it up in the native mail app. The issue is that if there was one email I really would want to be pushed, it is my work email and not the 3 personal emails in K9 which I could check manually if I had to. I am finding K9 to be pretty amazing in terms of limited battery usage as an FYI.
jenn0123 said:
...The issue is that if there was one email I really would want to be pushed, it is my work email...
Click to expand...
Click to collapse
Have you tried setting that email up as a POP mail and have it sync every like 10 minutes or so? May just save some extra juice.
No can do. Apparently our exchange server can't be set up for POP (or so I was told).
I use push extensively with Exchange 2010 and have not had any problems. So I know it does work correctly. You could try going to the AT&T store to have yours replaced (the battery heating up for any reason when you're stock should be a sufficient reason). The only other possibility that comes to mind right away is data encryption. Do you have that turned on in your mailbox settings?
Data encryption is off. Any chance you can PM me with your settings and I can see if there's anything noticeably different in mine?
I can return to AT&T and exchange for a new one, but I had tried out the SGII prior to the Skyrocket and had some of the same heating up and battery drain (although not as badly) so I'm thinking it's probably a setting somewhere.
jenn0123 said:
Data encryption is off. Any chance you can PM me with your settings and I can see if there's anything noticeably different in mine?
I can return to AT&T and exchange for a new one, but I had tried out the SGII prior to the Skyrocket and had some of the same heating up and battery drain (although not as badly) so I'm thinking it's probably a setting somewhere.
Click to expand...
Click to collapse
Sure. Pm on the way...
Did your problem ever get resolved? I bought a Skyrocket last month and had the same exact problem with the battery getting hot and draining fast with ActiveSync on. It drained less quickly, but still 10-15% an hour, with active sync off. It was so bad I shipped the phone back after 3 days.
I'm thinking about trying again with a new Skyrocket, but I don't want to buy the phone unless I can get my work e-mail to push without killing the battery by lunch.
What worked for you (or did you have to ship it back too)?
Thanks!
Well, sort of. I have been using Enhanced Email instead of the mail that comes on the phone and it works great. I got tired of the native mail being fine and then not, so it was worth the $5 I paid for EE. I think I got a deal on Amazon apps at some point.

Anybody else's native Gmail App delayed in receiving emails?

I mentioned this in the other thread about push, but that thread seems to be primarily directed at the Mail application.
In the native Gmail app, I typically see delays of 5-15 minutes from the time an email shows up on my computer screen and the time my phone eventually notifies me that it received the email. Every now and then I will get the email on my phone at about the same time that it shows up on my computer screen, but a vast majority of the time it takes 5-15 minutes. On one occasion, my phone did not get it for over an hour.
Anybody else having this problem? You would probably only notice it if you sit at a computer with your Gmail open in a web browser constantly. I see that I get an email in my browser window, and I purposefully do not open it or touch it just to see how long it will take my phone to notify me.
This occurs on both wifi and LTE.
I've previously had several Android phones and never had this issue. Sync is turned on, data on, ETC. If there are any settings I might not be thinking of, please let me know, but as far as I know the Gmail app itself doesn't have any settings for push/pull.
Edit: I will also add that, while I'm waiting to receive it on my phone, if I go into the Gmail app, the message is not there. If I manually refresh, it then shows up. So this is not merely a notifications problem -- the native Gmail app is actually failing to receive emails in a timely manner.
I had definitely noticed this in the first week or so of having the phone, but now that it's been about two and a half weeks, the GMail seems to be fine. Maybe I just got used to it, but I'll try and monitor it for a few days and report back here.
chrikenn said:
I mentioned this in the other thread about push, but that thread seems to be primarily directed at the Mail application.
In the native Gmail app, I typically see delays of 5-15 minutes from the time an email shows up on my computer screen and the time my phone eventually notifies me that it received the email. Every now and then I will get the email on my phone at about the same time that it shows up on my computer screen, but a vast majority of the time it takes 5-15 minutes. On one occasion, my phone did not get it for over an hour.
Anybody else having this problem? You would probably only notice it if you sit at a computer with your Gmail open in a web browser constantly. I see that I get an email in my browser window, and I purposefully do not open it or touch it just to see how long it will take my phone to notify me.
This occurs on both wifi and LTE.
I've previously had several Android phones and never had this issue. Sync is turned on, data on, ETC. If there are any settings I might not be thinking of, please let me know, but as far as I know the Gmail app itself doesn't have any settings for push/pull.
Click to expand...
Click to collapse
I believe most of us believe it's a bug in the OS.
My Gmail setup in the Gmail app or Email app gets the same random delays. I've tested it a day with the Gmail app and had delays. The very next day I removed it and tried the Email app and it still had delays.
I personally think it's gmail email related since my work email so far has been working 100% in the Email app.
Either way, there's no definite answer other than we all know the phone has email delay problems.
truciet said:
I believe most of us believe it's a bug in the OS.
My Gmail setup in the Gmail app or Email app gets the same random delays. I've tested it a day with the Gmail app and had delays. The very next day I removed it and tried the Email app and it still had delays.
I personally think it's gmail email related since my work email so far has been working 100% in the Email app.
Either way, there's no definite answer other than we all know the phone has email delay problems.
Click to expand...
Click to collapse
lol the Email app's a whole other story. At least for my ActiveSync Exchange account at work. Even with the syncing set to "push," my emails don't always come in right away. Actually the "Smart Sync" setting seems to work better (again, maybe it's in my head, I'll have to do more testing), as long as I "train" my phone to realize that I'm using the email app constantly throughout the day.

Categories

Resources