My 4G data speeds are usually around 6mb/s in my area but they just dropped to 300kb in my area. I called customer support and confirmed there are no outages in my area nor am I being throttled. I have already pulled my SIM to no fix. Anyone have any other ideas?
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Heavy usage straining the network in your area? I have seen some random speed drops in my area, either my phone is connected to a farther tower or the network is getting hit harder at that moment. Thats what I chalked mine up to at least. Speeds returned to normal after a little while.
Its been going on for 5 hours.
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It is very normal..I usually got a dowload speed at 8mb/s in las vegas,but only 4mb/s in orange.
jerrylzy said:
It is very normal..I usually got a dowload speed at 8mb/s in las vegas,but only 4mb/s in orange.
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What do u mean its normal? I have got 5mb/s in this location (at work) for the past year. Now all of a sudden my upload speeds are completely normal and my download speeds are hitting less than 100 kb/s. I don't see anything normal about that. Not to mention, everything was fine for the first 2 hours in this location.
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What apn settings are you using to get such high speeds? I'm lucky to get 2mb down .5 up on ATT with bell version phone
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jrwingate6 said:
What do u mean its normal? I have got 5mb/s in this location (at work) for the past year. Now all of a sudden my upload speeds are completely normal and my download speeds are hitting less than 100 kb/s. I don't see anything normal about that. Not to mention, everything was fine for the first 2 hours in this location.
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I got that sometimes as well..Speed test same location sometimes a got 5Mb/s,and sometimes got 300Kbps.I don't know why either.May be many people use t-mobile's network and download something so you get pretty low speed.
jerrylzy said:
I got that sometimes as well..Speed test same location sometimes a got 5Mb/s,and sometimes got 300Kbps.I don't know why either.May be many people use t-mobile's network and download something so you get pretty low speed.
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Ok, it is now 12:30Am where I live and the speeds have been the same for 6 hours. I know this tower hasn't been crowded for 6 hours straight with people downloading things when it hasn't been crowded in the middle of the day for the past year. Something is wrong and I promise you, it is not due to people downloading on the same tower. You don't just download over 5mb/s every single day for the past year and then 300kb/s the next day. Sorry but it doesn't happen . Especially during off peak hours at 12:30 in the morning.
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Impossible no, implausible yes.
While you might not have an outage in your area perhaps they are doing maintenance and cut a few towers down transferring the load around to surrounding towers. This does not signify an outage as you have not lost service.
Anything on your phone calling out for data in the background?
Does the phone still register 4g or has it dropped to 3 / 2g? Have you rebooted the phone? Disabled / re-enabled data connection on the phone? Are you using an application or website to gather your speed data? have you tried both to see if just an application or website is mis reporting?
jrwingate6 said:
Ok, it is now 12:30Am where I live and the speeds have been the same for 6 hours. I know this tower hasn't been crowded for 6 hours straight with people downloading things when it hasn't been crowded in the middle of the day for the past year. Something is wrong and I promise you, it is not due to people downloading on the same tower. You don't just download over 5mb/s every single day for the past year and then 300kb/s the next day. Sorry but it doesn't happen . Especially during off peak hours at 12:30 in the morning.
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Is anybody else use S4G?What's his speed?Or you back up all your data and do a factory rest,test it agian?
jrwingate6 said:
My 4G data speeds are usually around 6mb/s in my area but they just dropped to 300kb in my area. I called customer support and confirmed there are no outages in my area nor am I being throttled. I have already pulled my SIM to no fix. Anyone have any other ideas?
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Yeah, Mine's always like this ): I don't know if it's the phone or the network in my area.. sucks
10332007 said:
Impossible no, implausible yes.
While you might not have an outage in your area perhaps they are doing maintenance and cut a few towers down transferring the load around to surrounding towers. This does not signify an outage as you have not lost service.
Anything on your phone calling out for data in the background?
Does the phone still register 4g or has it dropped to 3 / 2g? Have you rebooted the phone? Disabled / re-enabled data connection on the phone? Are you using an application or website to gather your speed data? have you tried both to see if just an application or website is mis reporting?
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It is still registering as 4G. My upload speeds are normal but download is not. I have restarted the phone multiple times, I've pulled the SIM, I've switched to WCDMA only and back to auto again. I have been using the Speed Test app to test the speeds and they are right because web pages are taking minutes to load. I am on my works WiFi right now which is fine. Those speeds are normal.
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jrwingate6 said:
It is still registering as 4G. My upload speeds are normal but download is not. I have restarted the phone multiple times, I've pulled the SIM, I've switched to WCDMA only and back to auto again. I have been using the Speed Test app to test the speeds and they are right because web pages are taking minutes to load. I am on my works WiFi right now which is fine. Those speeds are normal.
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Personally I'd wait it out. If speeds are not back from a week from now, I would most definitely contact customer loyalty. Tell them youre unhappy with the service, etc and you jut purchased a new phone. maybe you can get out of contract or maybe they can look into your problem to a further extent.
xamadeix said:
Personally I'd wait it out. If speeds are not back from a week from now, I would most definitely contact customer loyalty. Tell them youre unhappy with the service, etc and you jut purchased a new phone. maybe you can get out of contract or maybe they can look into your problem to a further extent.
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Yea, I just hope it doesn't happen when I go home in the morning where I also get speeds greater than 5 MB/s and my house is about 15 towers away. If it happens, then we know its a problem with the phone. I don't think Customer loyalty can do anything g for me being I am not on contract and they just recently gave me a free Sensation while remaing off contract. They also let me keep my G2X so they have done more than enough. I just want a replacement if there is something wrong with it. Hopefully there's not.
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jrwingate6 said:
It is still registering as 4G. My upload speeds are normal but download is not. I have restarted the phone multiple times, I've pulled the SIM, I've switched to WCDMA only and back to auto again. I have been using the Speed Test app to test the speeds and they are right because web pages are taking minutes to load. I am on my works WiFi right now which is fine. Those speeds are normal.
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So you've done everything except call TMO. You might see what they have to say.
samnada said:
So you've done everything except call TMO. You might see what they have to say.
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Nah, I called them when I first noticed it to see if there was a outage in my area or if I was being throttled. I already said I called them in a previous post.
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Weird, I wonder if they could be throttling you on accident and it had not shown up in the system yet or whomever you asked about the outage was not looking properly.
Anyone else you know with the same phone or 4g device that can test and see?
Outside of pursuing phone problems and Tmobile issues in your area I'm outta ideas
(UPDATE)...... My phone is perfectly fine everywhere else and I am now back at work where I am on the same tower I got these slow speeds on. I am chalking it up to a problem with this tower since my phone is fine everywhere else.
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Related
I have been having issues with the 4g in Phoenix. Is anybody else having similar problems?
The market won't open. Dolphin can't connect. Mobile HotSpot can't connect. Just making sure it isn't just my phone...
Seems to be fine here. I was downtown earlier. And now in scottsdale. Had an issue with random reboot and visual voicemail but otherwise all good
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I had it drop out on me a couple times yesterday (I'm around the I-17 and Peoria), VZW has acknowledged there are some issues with the network that they are working on.
Work in Tempe and live in E. Mesa and 4G is very sporadic for me.
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My 4g has been horrible. The icon will show up but I can't access any data even after a reboot.
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Issues here in San Diego last night. Maybe they are working their way eastward
What kind of speed are you guys getting? I am getting 6 to 7 down and 3 to 4 upload speeds on average when on 4G.
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Mine has been a bit wonky today...full 4G, then nothing, then full 4G, then nothing, then 3G, then 4G, etc.
I just keep thinking Verizon is working on the network. I kind of expect it with 4G being so new. I'm just loving it...mostly. The dropouts do get annoying...mostly because they only seem to happen when I want data for some reason.
Nathan
Thanks guys. I have been flashing Rom after Rom trying to see if that was the problem. When the times are good, I have been getting up to 16mbps today, just keeps dropping for no reason. So I will keep my cool and hope this gets cleaned up soon!
Has anyone else experianced this it has happened to me from day one when i open up speed test app and it says finding closest server the bar that scrolls back and forth jumps around lags stops then it says the closest server is witchita kansas and i live in south florida now sometimes it works flawless finds a server in miami but everytime i run the test it takes 30 to 45 seconds before it even starts it just says testing ping then it comes on ping time is usally around 130 210 ms but most of the time it dosent work at all says network error but if i toggle airplane mode or data on off and try again it works great the first time but any subsequent time requires toggling the data
Sounds like you just have a poor network connection. Depending on what part of Clewiston you live in, there are some pretty significant gaps in AT&T coverage.
How does the speedtest app work for you when you are on wifi?
wifi seems ok the randomness of the speedtest app is crazy i usually have full bars at my house but even showing fukk bars i get the network error and one it throws me that error i have found that i have no data at all i can place calls but cant log on facebook or connect to the market cant send recieve e-mails or sms i have to toggle my data on off and then it goes back to work then if i run speed test it works ok the first time if i run it again right after that it gives me network error and i have to toggle data i dont know if its the app i have been having these random network issues from the time i got the phone but it seems more prevalent with the speed test app i have unninstalled and reinstalled the speed test app but one i lose my data it never comes back without toggling on and off it majorly blows
Absolutley sounds like a data problem in your area. Full bars just indicates a strong radio signal from the tower. There's a lot more that needs to happen to get good data throughput. I suggest giving AT&T tech support a call.
They will be much more helpful than any of us can be on this forum.
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I get the same issues...so i tested using speakeasy with the browser and it runs better with a.lily better speeds. No lock ups like speetest ..My speed test will sit so long that that it will say network error..
sent from Infuse but miss my captivate on cont. 5.5.... One day this can be as good...
Turn ON the GPS!?
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rjan22 said:
Turn ON the GPS!?
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You don't need GPS on.
Tried with gps on and off makes no diff
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samsungcaptivates said:
Tried with gps on and off makes no diff
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Maybe it just can't keep up with the blazing speed of the AT&T network? HEHE, sorry I just had to say it... And even I can't keep a straight face while typing that, hahahaha.
Mine has locked up several times on the upload portion of the test. This usually occurs when the data speed is bad, like dial-up bad.
Anyone having DL speed issues in NYC today? Speeds were awesome this morning, 20mb dl and 6mb up. Now I can't get over 1 mb in dl but uploads are still good. I'm running the 402 radio and a co-worker is running stock and his speeds are effected as well.
If so, this would be my first LTE semi-outage. I'm new to Verizon and was wondering if these things are frequent.
Same in Boston, upload speeds are fine but can't get over 1Mbps down. I've heard they're supposedly working on the networks right now. I don't use 4G all the time, this is the first I've personally seen speeds be this slow.
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I've been on 3g all day today in the Chicago area, I figured they were doing some kind of network tweaking, been having great battery life though!
Cmotion said:
Same in Boston, upload speeds are fine but can't get over 1Mbps down. I've heard they're supposedly working on the networks right now. I don't use 4G all the time, this is the first I've personally seen speeds be this slow.
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Hmm, well atleast I'm not alone. On the phone with Verizon, they show no issues in their system. I'm rooted and my co-worker isn't, same speed issue though.
djinsydius said:
I've been on 3g all day today in the Chicago area, I figured they were doing some kind of network tweaking, been having great battery life though!
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I'm in Chicago and 4g has been fine for me the entire day, 16 mbps down and 4mbps up right now. (jefferson park is my current location)
Seems to be the network as a whole here in NYC. Another co-worker has the droid incredible (Stock unrooted) on 3G he normally pulls 4-5mb and can't get over .40 currently. Glad to know I don't have to flash different radios, etc.
sg1dan said:
I'm in Chicago and 4g has been fine for me the entire day, 16 mbps down and 4mbps up right now. (jefferson park is my current location)
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I work in the basement of an office in the suburbs where 4g is spotty so constant 3g has been great on battery life
lrs421 said:
Seems to be the network as a whole here in NYC. Another co-worker has the droid incredible (Stock unrooted) on 3G he normally pulls 4-5mb and can't get over .40 currently. Glad to know I don't have to flash different radios, etc.
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I am not seeing such issues. I am over in Staten Island at the moment but when i get to work tonight *7 World Trade* I will test it again
Looks to be back in order now
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Still losing my connection unfortunately. This is driving me nuts.
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chrisjm00 said:
Still losing my connection unfortunately. This is driving me nuts.
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Where are you? Seems to be back to normal in NYC
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lrs421 said:
Where are you? Seems to be back to normal in NYC
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yea it was perfectly fine at work last night, was watching my shows on youtube and flash sites since my job hates me with the killing of flash and most websites access
Been on the 3G network the last 3 days here in Atlanta. Today 1X only. Called Verizon they are currently experiencing issues in my area. Also said Please allow a couple of days to regain full speeds. I recently updated roms to BAMF 1.8 Remix. Had good 4G for a couple of days befor this so Im pretty sure its not the ROM.
I've been on campus all day using wifi, but I did notice that it kept showing 3G when I moved between repeaters. NJ right across the Hudson.
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This is weird when I run speed test on 4g I have download speeds of 7mbs avg. When I run Wifi I get avg of 3mbs which is about half as fast, but as far as my expierence Wifi works twice as fast when surfing web or downloading files what gives. What do you guys prefer, I mean while you are home around Wifi.
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I use wifi. My 4g network sucks at my home.
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Generally my results are similar. My home ISP is pretty terrible though, really the only time I use Wifi is to download ROMs, for whatever reason I seem get issues if I download them over the Mobile Network, possibly corrupted downloads.
Otherwise just for Wifi calling.
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Everytime I used Wifi calling my calls would be dropped with in a min got that crap turned off plus it may use plan mins lol
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WiFi & 4G are around the same at my home.... WiFi is usually around 9.5 mb/s while 4G is around 6 to 7 mb/s. Call quality is noticeably better on 4G than WiFi.
T-Mo has a free option in your account to not get charged for WiFi calling minutes...it's disabled by default so log on or call and get it changed if you use WiFi for calling.
htaak said:
WiFi & 4G are around the same at my home.... WiFi is usually around 9.5 mb/s while 4G is around 6 to 7 mb/s. Call quality is noticeably better on 4G than WiFi.
T-Mo has a free option in your account to not get charged for WiFi calling minutes...it's disabled by default so log on or call and get it changed if you use WiFi for calling.
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I have unlimited plan so it don't matter I was being sarcastic
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4G is spotty where I live.. maybe 500kbs at best.. though at my friends place, I can get 9-11Mbs.
My wifi works great though, I get about 18Mbs down at home, and about 7Mbs at work. WiFi calling works great for me at home.
anoymonos said:
This is weird when I run speed test on 4g I have download speeds of 7mbs avg. When I run Wifi I get avg of 3mbs which is about half as fast, but as far as my expierence Wifi works twice as fast when surfing web or downloading files what gives. What do you guys prefer, I mean while you are home around Wifi.
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This is my theory remember its not fact just a theory.
Using the mobile data connection you have to share with every person in that area on T-Mobile. Using wifi you only share with the people in your neighborhood. Even tho you are getting those speeds with a higher ping because of couple hundred people playing pandora or something it will slow the process.
Another thing remember a speed test is just that a test. It is done in a short period of time. I can run a speed test at my house through out the day and get varying results. Even while getting the max DL speed sometimes things will take longer to load then when Im barely getting 1mb speeds. The load on the network has a very large result on how fast things actually download.
Good point
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I hope you aren't sharing your wifi with others in your neighborhood
lumin30 said:
I hope you aren't sharing your wifi with others in your neighborhood
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Heh, no but cable internet does share from the hub.
I was just about to comment on ping times... even though throughput is high, ping does play a major role.
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anoymonos said:
I have unlimited plan so it don't matter I was being sarcastic
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Ok...... My statement was for those people.who do not have unlimited plan...and how to make sure your wifi calls DO NOT come out of your monthly minutes.
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Where I work, there is generally only edge network speeds (AT&T). In my building though, we have cell repeaters. While getting close to the repeaters, I can put my skyrocket into airplane mode and then re-enable the radios and suddenly, I'll get 4G (albeit slow 4G ~ 800kb/s-1.1 Mb/s) speeds.
1. Why wouldn't the phone auto-switch to the better network
2. Why can I get 4G through the repeater, when outside my building I can only get Edge? Seems more plausible that the repeater would cause even more loss on the network throughput...
just curious to see what others think about this.
The repeater is powered with a much better antenna than your cell. So it can pick up the 4g signal where your phone can't. It then sends that signal to you. So it doesn't surprise me that you get 4g service around it when you normally wouldn't without it. What does surprise me is why your phone doesn't automatically pick that up. Dunno
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Ends said:
The repeater is powered with a much better antenna than your cell. So it can pick up the 4g signal where your phone can't. It then sends that signal to you. So it doesn't surprise me that you get 4g service around it when you normally wouldn't without it. What does surprise me is why your phone doesn't automatically pick that up. Dunno
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even weirder was that until I updated to ICS recently, I couldn't even get the 4G, while everyone with Iphones could switch into airplane mode and back and get 3G at least. odd.
guess it's just the wonders of working 30 miles away from civilization...
bp787 said:
guess it's just the wonders of working 30 miles away from civilization...
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4G that far out? That would surprise anyone
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Ends said:
4G that far out? That would surprise anyone
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By 4G I'd assume we're thinking of HSPA+.
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lnfound said:
By 4G I'd assume we're thinking of HSPA+.
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yeah, it's not "real" 4G for sure. I'm only getting a max of 1Mb/s down. Usually around 400-500kb/s. but definitely beats out 15kb/s that I WAS getting
The phone indicates it as 4G on the icon.