Phone is dead. Nothing works :( - Thunderbolt General

Hi all, laid down to take a nap and woke up to a dead Thunderbolt. I can't get it to turn on, no indication light is shown when it is connected to the charger, and I get an unknown device when plugging into USB and trying to ADB reboot.
Everything was fine right before I took a nap and now nothing works . I've never flashed leaked radios and the latest ROM I was running was CM7 RC1.2 with the stock kernel. Not really sure what else to do at this point except weep.

try pulling out the battery?

Tried several battery pulls and none seemed to make a difference. My phone decided to come alive again just a few minutes ago on its own. Now I'm really perplexed by what happened and worried this may happen again in the future.

Uber-weird...

I read this post last night, then woke up this morning with the same symptoms. Plugged it into charger and the indicator light just blinked once and then nothing. I guess this is where some might panic but just let it alone, it doesn't have enough juice to power up yet.
Sent from my ADR6400L using XDA App

yeah i have seen that before...sometimes you just gotta leave it plugged in to charge for a little before you can boot up the phone

Agreed let it charge a while or go get a new battery and try it
Sent from my ADR6400L using XDA Premium App

00negative said:
Agreed let it charge a while or go get a new battery and try it
Click to expand...
Click to collapse
Yesterday when this happened, I was at around 50% battery life. If others are experiencing the same symptoms then we should try to get to the bottom of this somehow. Not really sure what kind of diagnostics or feedback I could submit because other than this freak accident my phone has been running perfectly.

raphytaffy said:
Yesterday when this happened, I was at around 50% battery life. If others are experiencing the same symptoms then we should try to get to the bottom of this somehow. Not really sure what kind of diagnostics or feedback I could submit because other than this freak accident my phone has been running perfectly.
Click to expand...
Click to collapse
When people had issues like this before for some reason they experienced battery drain and didn't realize the battery was really dead. If its that it could be a bad app, rom issue, or kernel issue.
If is battery after you fully charge I would wipe battery stats then maybe run a rom of your chosing without unnecessary mods or apps to see if it still happens
Sent from my ADR6400L using XDA Premium App

I have had this happen to me twice in the past few weeks. Each time I just left it alone, charging, and tried powering on after several minutes (10+). I would then fully charge and calibrate the battery.

To OP .... i also had an issue like this and i ended up having to warranty replace it with VZW.
This one was already a replacement to a previous one, and within minutes of booting it up, it was experiencing 'reboot' problems. Verizon indicated i should wait for the update to fix the issue. I just left the phone plugged into the wall for the weekend (didnt even look at it), and Monday morning it was dead. I pulled battery.... let it sit unplugged, let it sit with pulled battery ... nothing would bring it to life.

is this a rooted phone?
If so, we can flash an alternate kernal to see if that is the problem. Usually powering off problems are related to the kernal in my experience with the TB.
IF NOT,
I would try wiping the device so there are no apps before returning to verizon for a refurbed.
It is not likely but possible you have a misbehaving app draining your batter like crazy.
Also, your phone might be doing something weird like closing system resources when it needs ram by accident thinking its an app or something. I've seen that happen before.

I have had this problem twice in the last three days. The two days it happened, I woke up to a dead phone while still plugged in. Unplugged it and put it back on the charger and it eventually turned on. I use it as my alarm clock, so its getting frustrating having to rush to get ready in the morning because my phone dies when on the charger. It is rooted with bamf 3.0, but I haven't done anything to it in months just because it ran so good. I am going to check my app stats to see what I may have downloaded.

Related

Battery question. Dieing when powered off

Ok I have searched and not found anything like this yet so I am going to ask. I know the phone has battery problems all around for a lot of people. Mine seems to be fine when it is on. It can sit and idle powered on all day locked and stay at full charge. It runs about 10 hours with minimal use and maybe 8 hours with some data use and a few calls and texts. Now I am experiencing a wired problem. When I go to work we cannot have cell phones. I leave my phone in my locker and power it off. After my 12 hour shift is up at work I come back to the phone with a dead battery? What could be causing this? And has anyone else noticed this issue?
defective battery? pull the battery and see if it still does it. If it does, gotta be a defective battery.. if it doesn't do it when pulled, you're not shutting off the phone maybe?
Yesterday I tried leaving the battery out. I took the battery out and let it sit 12 hours and it still had full charge when I put it back in. When I go to work I long press on the power/lock button and choose Power off then I watch it shut down and it just dies before I come back. I wish I could watch it the whole time. Today I left the phone off for around 6 hours and came back and it was fine though. Maybe it gets turned on some how at work. I have no idea. Or when I go to power it on it is just the issue where the phone isn't reading battery % correctly and it just says 0%
Seems like a battery driver issue or a defective battery? definitely call t-mobile and check if it's the battery. I've had some issues as well, but not that bad.
Weird.
So the phone powers off after you turn the screen on and it won't come back on? Try putting the phone in airplane mode.
Also, I'm assuming you are running the stock roms?
Might also want to check into a battery monitor to see if any 1 thing is pulling it down.
I think it might just be the battery driver. Sounds like the phone is in suspend so it doesn't power off properly until the screen is turned on and is revived, updating the battery % status, seeing 0%, and turning off.
CM7 fixed the wonky battery issue a few nights ago. Right now, I think a current CM based rom is the best bet as it has most of the drivers fixed. I'ved used mine pretty heavily today, unplugged at 8am and I just got a 15% battery warning at 11:30pm. It will usually last until I go to bed at midnight but I might want to play with it some more.

Powered Off / Battery Drain COMPLETE

I have now had this problem twice this week. I have read other posts that sound similar but the issue seems different.
Twice I have shut down my phone at night. With FULL battery. The next morning, I could not turn the phone on. It would vibrate when I hit power button but not come on at all.
Both times I plugged it in and saw that the battery was COMPLETELY drained. I have seen threads where people post about some battery drain overnight, but this was an entire drain, with the phone off.
This is a major issue obviously as both times the next morning I was on the go and had zero battery life.
Any ideas of what this can be? Does it sound like a physical battery issue? Is the phone maybe not actually shutting down and getting caught in some battery draining process?
Help please.
The best way to test the shutdown issue is pulling the battery after it seems to shut down. Try pulling it for a few seconds and replacing it, but leaving the device off. If that produces the same result, try leaving the battery out overnight.
This seems to only be happening if I leave the battery in the phone.
It happened again last night. Complete drain.
Im not sure but I feel like there may have been a buzz as it turned itself off (not sure if its always there need to experiment further). I picked it up and hit buttons to make sure it wasnt just in standby. It wasnt. it was OFF.
Next morning, no battery.
Any ideas? Id love some help as this is becoming a pretty big problem for me.
Have you ruled out a hardware issue already? If not then call the carrier.
Sent from my I727
lirong said:
This seems to only be happening if I leave the battery in the phone.
It happened again last night. Complete drain.
Im not sure but I feel like there may have been a buzz as it turned itself off (not sure if its always there need to experiment further). I picked it up and hit buttons to make sure it wasnt just in standby. It wasnt. it was OFF.
Next morning, no battery.
Any ideas? Id love some help as this is becoming a pretty big problem for me.
Click to expand...
Click to collapse
This actually happened to me a night before last as well - twas the first night running Smooth Ice 5.1. Are you on that by chance? Not knowledgeable enough to really comment on whether or not that could be it, but it'd be something to eliminate.
I switched to the new leak last night and the battery life has been excellent off charger all day, for what it's worth.
I am on stock everything.
I am still trying to diagnose the problem.
It seems that when I Power Off, occasionally at the end of the power done I will get a Vibrate. When that happens, I think it is draining while switched off.
When the Power Down happens and I dont feel the vibrate, so far I have not experienced the drain.
Does that perhaps give anyone ideas about what might be happening? Some kind of locked in Process or App? Any likely culprits? Any diagnostics that can show, if it does drain, what drained it?
In the past when it drained I plugged it in to charge and checked battery stats, but it showed Display as the largest consumer. Does the About Battery stats reset each time you plug in and start charging?
lirong said:
I am on stock everything.
I am still trying to diagnose the problem.
It seems that when I Power Off, occasionally at the end of the power done I will get a Vibrate. When that happens, I think it is draining while switched off.
When the Power Down happens and I dont feel the vibrate, so far I have not experienced the drain.
Does that perhaps give anyone ideas about what might be happening? Some kind of locked in Process or App? Any likely culprits? Any diagnostics that can show, if it does drain, what drained it?
In the past when it drained I plugged it in to charge and checked battery stats, but it showed Display as the largest consumer. Does the About Battery stats reset each time you plug in and start charging?
Click to expand...
Click to collapse
It always vibrates when you power off, at least mine does.
The battery stats reset after a full charge has been achieved.
I have no idea what would be discharging it while off besides a bad battery.
Put the BetterBatteryStats application on there. The stock Battery Use GUI interface that is built into the firmware will not show you details enough, it will just show what application used the cpu for X amount and caused the battery to go down X amount.
Put BetterBatteryStats on there to find out what is causing the phone to get drained so quickly. Seems like its not going in deep sleep mode and there is some partial wakelock that is keeping the phone from going into deep sleep. That app will tell you what service or application is holding the largest wakelocks and amount of time it does it for. This helps to determine the issue. Without this, you are just speculating on the problem with the built in Battery Use stats/graph in the Status screen.
Dixit
dixit said:
Put the BetterBatteryStats application on there. The stock Battery Use GUI interface that is built into the firmware will not show you details enough, it will just show what application used the cpu for X amount and caused the battery to go down X amount.
Put BetterBatteryStats on there to find out what is causing the phone to get drained so quickly. Seems like its not going in deep sleep mode and there is some partial wakelock that is keeping the phone from going into deep sleep. That app will tell you what service or application is holding the largest wakelocks and amount of time it does it for. This helps to determine the issue. Without this, you are just speculating on the problem with the built in Battery Use stats/graph in the Status screen.
Dixit
Click to expand...
Click to collapse
He is talking about when his phone is powered off.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
He is talking about when his phone is powered off.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
Damn, then disregard my post. Thanks for clarifying it.
Dixit
Something else I noticed...
Over the last few data, sometimes when I power down the phone, it goes through the powering down process usual, but as soon as its done, the phone vibrates and powers right back on...
Anyone experience this or an idea why that would happen?
Just a thought; If I'm charging my phone with a generic charger (500 mA) and shut it off, it will reboot.
If I'm charging with either the factory wall charger or a 12 volt that triggers AC charge it won't.
Sent from my SAMSUNG-SGH-I727 using XDA
The reboot happens when I shut down and am not plugged in to a charger at all....
My galaxy S has been doing this too lately (loses all charge when off overnight). It always buzzes on shutdown.
One thing that mine has is a problem with the usb port, it slowly stopped working and now I can't charge it anymore through the port. I'm wondering if there is a physical short there that is causing the battery to drain. Possibly you have something similar going on, or a short elsewhere in the system.
I've noticed that you cannot shut the phone down when charging from certain chargers too, especially in the car. Very annoying.
Bump
Hey guys,
Im still having this issue and wanted to hear if there is a known fix or solution?
Honestly, the severity of battery drain you're describing sounds lije more of a hardware issue than anything else. I would contact yoir carrier as mentioned above. Beyond that, trying out a custom ics like sky or embryo might be your best bet if you prefer the tw interface. Im on embryo 5.1 right now and am experiencing better battery health and longevity than ever before with the skyrocket. But the issue does sound like a bad battery.
Sent from my SAMSUNG-SGH-I727 using xda premium
Same exact issue, but I have the t-mobile version.
Very weird!
fuzzie said:
Same exact issue, but I have the t-mobile version.
Very weird!
Click to expand...
Click to collapse
Warranty
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
This happened to me on one of my i777s.
The phone would even not boot up. It will just vibrate. Turns out the battery was bad. Changed the battery. It was still the same.
Then tried another charger, same thing happened.
So then I changed the whole charging port part in the phone.
Voila! Phone worked like a charm.
So if you have warranty change the phone. If not change the charging port. At least in my case.
I came to a conclusion that even the battery went bad because of the bad charging. Might be a coincidence too.
zcexve said:
This happened to me on one of my i777s.
The phone would even not boot up. It will just vibrate. Turns out the battery was bad. Changed the battery. It was still the same.
Then tried another charger, same thing happened.
So then I changed the whole charging port part in the phone.
Voila! Phone worked like a charm.
So if you have warranty change the phone. If not change the charging port. At least in my case.
I came to a conclusion that even the battery went bad because of the bad charging. Might be a coincidence too.
Click to expand...
Click to collapse
I have 3 S2 phones that I bought as defect and played around with. Two I could fix but I could not resolve the battery issue on the third phone like by buying a brandnew USB charger part (and trying the ones from the other 2 phones. It has nothing to do with the ROM or anything software either. I narrowed it down to be an issue on the actual mainboard. The weird thing is that the battery discharges way faster when the phone is turned off than when it's in use.

HUGE battery drain problem

I'm using a Verizon SIII rooted with the bootloader unlocked. This problem just showed up today. I put the phone on the charger at 13% then, more than 2 hours later still on the charger my phone drops to 8%. I want to restore to from a Nandroid but I'm afraid the phone will die out before it can finish. What should I do?
Undivided said:
I'm using a Verizon SIII rooted with the bootloader unlocked. This problem just showed up today. I put the phone on the charger at 13% then, more than 2 hours later still on the charger my phone drops to 8%. I want to restore to from a Nandroid but I'm afraid the phone will die out before it can finish. What should I do?
Click to expand...
Click to collapse
Sounds like either your phone was not charging at all, your battery has gone completely bad, or your phone is not reporting the battery stats correctly. Try a different outlet? Use an external charger? Different cable?
What all have you tried? I.E. changing wall plugs, doing a battery pull that kind of stuff.
Sent from my SCH-I535 using xda app-developers app
I got this phone quite recently. I hope the battery isn't bad. But the battery is charging, or at least the phone thinks it is because my red LED is on indicating the phone is charging. It may be data related as I turned airplane mode and power saving on and its now charging. I'll be able to restore to a Nandroid soon and hopefully whatever is causing my problem will go away. Anyway have any other idea what could have happened?
Undivided said:
I got this phone quite recently. I hope the battery isn't bad. But the battery is charging, or at least the phone thinks it is because my red LED is on indicating the phone is charging. It may be data related as I turned airplane mode and power saving on and its now charging. I'll be able to restore to a Nandroid soon and hopefully whatever is causing my problem will go away. Anyway have any other idea what could have happened?
Click to expand...
Click to collapse
Well it really depends what your charging it with. If its not getting enough power from a certain outlet or power source then it might burn juice faster than its taking in.
Neverendingxsin said:
Well it really depends what your charging it with. If its not getting enough power from a certain outlet or power source then it might burn juice faster than its taking in.
Click to expand...
Click to collapse
I used the same outlet I always have. I'll try another one.
Neverendingxsin said:
Well it really depends what your charging it with. If its not getting enough power from a certain outlet or power source then it might burn juice faster than its taking in.
Click to expand...
Click to collapse
I took this for you guys if it helps. Normally my screen is what takes the most of my battery. Now however, its the android system. Any ideas?
Undivided said:
I got this phone quite recently. I hope the battery isn't bad.
Click to expand...
Click to collapse
I got my GS3 Tuesday and i had to replace mine Friday because it was dead and wouldn't take a charge so it might be your battery.
Why don't you shut the phone off and then charge it. Then restore your back up.
Sent from my SCH-I535 using xda app-developers app

Phone battery dies at 20%

I was curious if anyone else is having the same issue as me.
Once my phone hits 20% the phone will shut off and the battery will be completely dead. It starts having the read issues at 23% but once it hits 20% the phone will shut off and i will have to charge it again. I don't know if there's an issue with the phone or i screwed up a file on the phone and its not reading correctly
I have Odin it back to stock and wiped all data and still have the same issue. It is very weird. This issue started to happen 2 days ago
fatalfuryy said:
I was curious if anyone else is having the same issue as me.
Once my phone hits 20% the phone will shut off and the battery will be completely dead. It starts having the read issues at 23% but once it hits 20% the phone will shut off and i will have to charge it again. I don't know if there's an issue with the phone or i screwed up a file on the phone and its not reading correctly
I have Odin it back to stock and wiped all data and still have the same issue. It is very weird. This issue started to happen 2 days ago
Click to expand...
Click to collapse
That is a Battery Issue nothing software related. Other people reported that as well.
http://forum.xda-developers.com/showthread.php?p=31055902
Next time use the Search button tho since other people have asked this before.
Bummer Dude I have taken mine down to 0. Fully functional
all the way down no read issues. I would definitely call Verizon
to get a new battery. (See Attached)
Thanks for the link. Verizon is sending me a new battery for free. Hopefully it helps.
ImgBurn i have to ask. how the hell do you get 2 full days lol the most i have ever had was 1 day 2 hours

Dead battery symbol? Phone wont boot

I have a regular samsung battery and an extended battery for my infuse. Throughout the day i will be using the phone and it will shut down and then flash the ibfuse charging wheel and then show an empty white battery with no charge.
I have found other posts online that say to pull the battery and when you put it back in to immediately plug in a charger and it boots up. This works for me every time however it is very annoying when it does this five to ten times a day. And it happens with either battery. Both batteries do this when fully charged.
I am getting a new phone soon and blowing this one up with a stick of explosives. But any known fix would be appreciated until then.
Sent from my SGH-I997 using xda app-developers app
Have you tried wiping the Batteries' stats? I have no clue if that will help since they do it when fully charged, but who knows... It may help/work.
I have a similar problem, though the phone doesn't seem to shut down much anymore. wiping battery stats did not help. It's slowly gotten better, but far from perfect.
When the phone is on I can charge it and the phone will recognize that it is charging... but if i unplug it and plug it back in it doesn't seem to recognize that it's being charged. It's been the same on several different ROMs.
If I shut down my phone it will absolutely not start without pulling the battery and plugging in the charger.
My contract is up in May or June... As much as I enjoy all the work that's been done for this phone my particular phone seems to be getting a little long in the tooth.

Categories

Resources