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NEED Help on ZuneUSBConnection.dll and ZuneWlanCfgSvc.exe

Dear Friend,
I seeking some help from you. I'm having touble to Sync my HTC DH7 with ZUNE.
My PC currently using Windows 7 64bit. I already install ZUNE for 64bit. unfortunately my phone was not recognize by my ZUNE software.
I've ran the Zune Device Utilities to determine the problem. and on the FILE tab, it shown that : ZuneUSBConnection.dll and ZuneWlanCfgSvc.exe was missing.
I already try to Google it... unfortunately not on my side.
Whoever have this file and dont mind to share, it would be pleasure to
say thanks so much for your help.
Regards.
Azman Ishak.

try uninstalling and reinstalling zune. maybe your anti virus deleted them thinking they're viruses?

The Gate Keeper said:
try uninstalling and reinstalling zune. maybe your anti virus deleted them thinking they're viruses?
Click to expand...
Click to collapse
Hi there... I already:-
1. Format my HTC HD7 sdCard - Done
2. Flash My HTC - Done
3. Change my OS from Windows 7 32bit to 64bit, vice versa - done.
4. Used the correct usb cable - Checked & Done
5. Soft Reset and Hard Reset the phone - Done
6. Restore to factory setting - Done
7. Remove and install ZUNE - Done
All has been done. But still failure..

anti virus? what are you using?

The Gate Keeper said:
anti virus? what are you using?
Click to expand...
Click to collapse
I'm not using any antivirus. and my pc is only used by me. quite tough for me to find the solution. the phone completely work with zune past few month. but now.. everything goes fakap. I was able to install any apps from market place without problem.. (which means, the sistem or the sdcard is good) but unable to be detected by ZUNE software.

only thing i can think of from here on is to completely wipe all memory of the phone from your pc and try again. in zune on the desktop > settings (top rightish) > phone tab > "forget this phone".
then connect the phone to the PC and start up device manager (start, type it into search). you should see your phone come up there. if it doesn't, try a different usb port. if it does, right click on it and uninstall. when uninstalling also delete the driver itself (should be a checkbox asking).
then restart PC and try to sync again.
if this doesn't work... my final 2 suggestions are wait till the update, or claim under warranty for a new device.

The Gate Keeper said:
only thing i can think of from here on is to completely wipe all memory of the phone from your pc and try again. in zune on the desktop > settings (top rightish) > phone tab > "forget this phone".
then connect the phone to the PC and start up device manager (start, type it into search). you should see your phone come up there. if it doesn't, try a different usb port. if it does, right click on it and uninstall. when uninstalling also delete the driver itself (should be a checkbox asking).
then restart PC and try to sync again.
if this doesn't work... my final 2 suggestions are wait till the update, or claim under warranty for a new device.
Click to expand...
Click to collapse
Hi there,
Thanks so much on your help and troubleshoot. I already followed your instruction. unfortunately still got the problem.
Here's some print screen for you.

Help with sync configuration

i just buy wp7 yesterday, i was no idea how to sync it to the pc.
i heard that you need zune to sync with it like itunes. i'm installed it once, but it cannot update and say 'connection error, restart software'.
so i reinstalled again, but stuck at 100%.
a lot in the internet say that their os was XP of vista, and no windows 7 (and i'm using w7).
please, share with me how things are working here. thanks

i was able to sync and I have windows 7.
-make sure ZUNE is up to date
-you may get better results using the USB cable that came with the phone
-if you have more than one, try them all.
-you may get better results using the USB ports on the back of the PC

ScreenMode said:
i just buy wp7 yesterday, i was no idea how to sync it to the pc.
i heard that you need zune to sync with it like itunes. i'm installed it once, but it cannot update and say 'connection error, restart software'.
so i reinstalled again, but stuck at 100%.
a lot in the internet say that their os was XP of vista, and no windows 7 (and i'm using w7).
please, share with me how things are working here. thanks
Click to expand...
Click to collapse
Have ya configured your phone already, a Live account and all that jazz ?
I have Windows 7, so that is not your problem... make sure your Zune is workling properly and if needed download a new version and reinstall it. Syncing Zune and WP7 is a pretty straight forward thing.

i'm already did that, it's just now i am trying to "reinstall" zune because it cannot update my windows phone 7 (version with no copy-cut-paste)
my zune installer is "downloading update at 100%" and stuck, no solution on the internet. some say to go back to xp (LOL)
for sync-ing my wp is no problem because it is straight forward

ScreenMode said:
my zune installer is "downloading update at 100%" and stuck, no solution on the internet. some say to go back to xp (LOL)
Click to expand...
Click to collapse
Like I said, I have Windows 7 x64 and the system runs great and no problems with Zune.
In you Windows try and create a new use with admin rights and try and install Zune in that user area, or use System Restore to roll back to a few days back... telling you to format and reinstall Windows 7 should be a last resort.

What "update" are you trying to install?

Avandor said:
Like I said, I have Windows 7 x64 and the system runs great and no problems with Zune.
Click to expand...
Click to collapse
that's what i was worried about, it should be no problem, but why there's problem?
What "update" are you trying to install?
Click to expand...
Click to collapse
nothing, i'm trying to install, but the installer say updating, maybe i got old version package.
new problem here: i'm already download new package for installation, and i stuck at this point "preparing you computer, installing the zune sofware", so i think i have to contact zune for this problem
update: i just got the solution form help forum, apparently he say "just hit spacebar", and it work, feel like slap the software to wake up.
but now the software doesn't installed properly, no shortcut in the desktop

ScreenMode said:
new problem here: i'm already download new package for installation, and i stuck at this point "preparing you computer, installing the zune sofware", so i think i have to contact zune for this problem
Click to expand...
Click to collapse
How long have you had that current installation of you Windows 7 ?
It might be a problem with your OS and not Zune... like I said, create a new user with admin right and install from there, Restore System to an older date.
If all fails, might be time for a fresh Windows 7 install.

Avandor said:
How long have you had that current installation of you Windows 7 ?
It might be a problem with your OS and not Zune... like I said, create a new user with admin right and install from there, Restore System to an older date.
If all fails, might be time for a fresh Windows 7 install.
Click to expand...
Click to collapse
sorry for not doing that directly, i don't know what happen to me.
i am tried new account, it says "zune already on latest version"
how can i do the restore system thing?

ScreenMode said:
sorry for not doing that directly, i don't know what happen to me.
i am tried new account, it says "zune already on latest version"
how can i do the restore system thing?
Click to expand...
Click to collapse
Accessories, System Tools and you should have System Restore there. Try and restore to an older point in time, see if that helps.
When all else fails... format c:

system restore didn't have any effect at all. format is the only option left, i give up on this software.
i just don't want to waste anymore time, i'll use wp7 connector for mac instead.
thank you very much for everyone here for spending time to answer me. operator may closed this post in peace.

Phone to PC association question

Right guys,
I'm replacing the Hard drive on my PC since it's dying / riddled with rubbish. It will be a completely new install of windows with no previous data available.
Do i need to do anything with my phone since it is currently linked to the Zune install on my current dying hard drive?
Or when i re-install zune on the new hard drive and plug in my phone will it associate itself with that install fine and let me sync files ok?
Thanks,

Freypal said:
Right guys,
I'm replacing the Hard drive on my PC since it's dying / riddled with rubbish. It will be a completely new install of windows with no previous data available.
Do i need to do anything with my phone since it is currently linked to the Zune install on my current dying hard drive?
Or when i re-install zune on the new hard drive and plug in my phone will it associate itself with that install fine and let me sync files ok?
Thanks,
Click to expand...
Click to collapse
I dont know hwo to backup, but you will need to. If you dont then you will loose your restore, and it will idetifiy it as a new computer.

I'm not too fussed about losing the restore point. I will be keeping the HDD so if the worst was to happen I could always dig it out.
I was just curious if i needed to tell my current Zune install to forget my phone before switching to my new drive. I guess it's not necessary as the new install should give me the option to either connect as a guest or re-assign my phone to recognise that as the master account/install?
Thanks

It will sync just fine broke my laptop and when I synced to my new one it worked fine. Only thing that jammed me up for a few days was whenni installed windows phone developer tools I installed the latest one and I couldn't sideload anything. Was because I needed to install the one that wasn't for the mango update. Makes sense now that I look back on it.
Sent from my HD7 using XDA Windows Phone 7 App

reeg420 said:
It will sync just fine broke my laptop and when I synced to my new one it worked fine. Only thing that jammed me up for a few days was whenni installed windows phone developer tools I installed the latest one and I couldn't sideload anything. Was because I needed to install the one that wasn't for the mango update. Makes sense now that I look back on it.
Sent from my HD7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Cheers buddy

[Q] Syncing HTC HD7 with PC

Hi, I just recieved an HTC HD7 with Windows Phone 7 v. 7.10 (7720) and I have no idea how to sync it with PC as external storag, I mean I must take same printscreens and I downloaded an app called [XAP] Screen capture but I don't know how to copy it on device and then how to find it and install.
Can you help? I will be grateful.

Can somebody replay?

Try using the registry hack.
http://wmpoweruser.com/neat-registr...e-direct-loading-of-media-on-windows-phone-7/
And then there is the Zune software you can download.

The link is down.
Is there any other way to install an app or just to take a printscreen?

Downloaded XAPs can only be sideloaded with the Microsoft WP7 SDK developer tools, and you need to unlock your phone to sideload, which has a yearly fee of $100 to register your device for the ability.
The phone does not officially support mass storage, and simply copying a XAP to your phone using any mass storage hacks will not install the application.

So the conclusion is there's no way to take printscreen without "unlocking"?

One more question, is there any way to.do that if i'm running mango 7.5 ?

Samsung WP7 USB - to - PC not being recognized ?!?!?

Hi all !
This is so simple but it is driving me crazy.
I run Win 7 X64 and have a new [ network unlocked ] Samsung Focus 2 SGH-i667 phone.
No matter what I do, the PC will not fully recognise the phone when it is usb connected to the PC.
Zune *does* see it
Kies [ latest version ] does *not* see it.
Windows Phone 7 Developer Tools does *not* see it.
Windows *partially* does see it but it does not load the "Qualcomm CDMA MSM" drivers - as such,developer unlocking so as to side-load application XAP's is impossible.
I have tried numerous USB cables / numerous different USB ports / the *latest* Samsung USB drivers / forcing Windows Update / even a clean machine etc..... all to no avail.
I plug the phone in, it starts to load the driver and then it comes up with Device Driver not found - I let Windows Update do its thing, but still no go.
Please Help !
This is such a simple thing,
How can I make Win 7 X64 *see* my Samsung WP7 phone fully so that I can developer unlock it to side-load application XAP's ?
All help will be hugley appreciated.
Ben
I pl

my first suggestion would be to remove all the drivers you have installed and get it working correctly with zune, the best way I find to do that is use This program, it lists all USB devices, delete all the ones that maybe associated with WP, delete and uninstall!
then remove zune
install zune, restart then plug in your phone, see what happens then, for now, forget any other driver you may think you need,

dazza9075 said:
my first suggestion would be to remove all the drivers you have installed and get it working correctly with zune, the best way I find to do that is use This program, it lists all USB devices, delete all the ones that maybe associated with WP, delete and uninstall!
then remove zune
install zune, restart then plug in your phone, see what happens then, for now, forget any other driver you may think you need,
Click to expand...
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Hi RC
Genuinley - many thanks for helping out.
Did what you suggested - everythinhg is clean as a whistle - still the same issue - Zune sync's and see's the phone, but Win 7 X64 see's some of it but not enough for the developer unlock [ chevronwp7 ] to proceed - it jusy comes up with the error saying something like cant connect via usb - try re-opening zune etc.....
Please see the attached " devices.jpg " to see what my system is " seeing " .
My phone is a newer Focus 2 SGH-i667 WP7.5 phone - maybe its too " new " ?
Any help will be grealty appreciated.
Thanks again,
Ben

ben ifin said:
Hi RC
Genuinley - many thanks for helping out.
Did what you suggested - everythinhg is clean as a whistle - still the same issue - Zune sync's and see's the phone, but Win 7 X64 see's some of it but not enough for the developer unlock [ chevronwp7 ] to proceed - it jusy comes up with the error saying something like cant connect via usb - try re-opening zune etc.....
Please see the attached " devices.jpg " to see what my system is " seeing " .
My phone is a newer Focus 2 SGH-i667 WP7.5 phone - maybe its too " new " ?
Any help will be grealty appreciated.
Thanks again,
Ben
Click to expand...
Click to collapse
if its syncing with zune then your at least half way there, did you leave zune open when using the XAP deployer? did you install the full SDK? I know there are "smaller" packages out there but where theres doubt there are potential problems, we need to turn them in to real problems or rule the out so uninstall whatever SDK you used, make sure the full SDK is re installed.
Im actually about to try installing my Focus S on a brand new Win 8 x64 system So ill double check all the steps but I didn't think we needed the Samsung drivers to XAP install, I thought that was cab updates and QPST stuff.
Anyhow, make sure zune is running and is synced, make sure you remove and reinstall the full SDK and get back to me, ill check all the steps today
its connected to win 8 at the moment, no zune, no SDK and its installed as a portable device (Samsung SGH blar blar) im just getting the zune package, ill sync it, then ill install SDK and attempt some XAP deploying

dazza9075 said:
if its syncing with zune then your at least half way there, did you leave zune open when using the XAP deployer? did you install the full SDK? I know there are "smaller" packages out there but where theres doubt there are potential problems, we need to turn them in to real problems or rule the out so uninstall whatever SDK you used, make sure the full SDK is re installed.
Im actually about to try installing my Focus S on a brand new Win 8 x64 system So ill double check all the steps but I didn't think we needed the Samsung drivers to XAP install, I thought that was cab updates and QPST stuff.
Anyhow, make sure zune is running and is synced, make sure you remove and reinstall the full SDK and get back to me, ill check all the steps today
its connected to win 8 at the moment, no zune, no SDK and its installed as a portable device (Samsung SGH blar blar) im just getting the zune package, ill sync it, then ill install SDK and attempt some XAP deploying
Click to expand...
Click to collapse
Thanks - I'll do that and report back - look forward to hearing how you go at your end too.
Ben

ok, exact step by step - clean install of win 8
plug phone in (device manager lists it as a portable device - Samsung SGH-i937)
Download zune 4.8 and install, it will ask you to unplug the device so unplug it
plug in device and sync it properly
turn off zune
download and install the full 7.1 SDK note that it will throw up all sorts of errors, just install it anyway
don't restart
then download the SDK 7.1.1 patch, that will let it run on windows 8
don't restart
turn on zune and sync (note that device manager still lists it as a portable device - Samsung SGH-i937)
open up application deployment from the sdk and upload your XAPs (assuming you have it unlocked that is?)
the mere fact that is installing other drivers tells me its maybe conflicting, remove all traces of the drivers using USBDVIEW, also uninstall them, check the add remove programs in the CP and remove anything in there as well, the strange thing is I get those drivers installed when I mess about with the low level hardware using QPST, oh try a different USB port as well, not on the same bank, use a different set if you can.

dazza9075 said:
ok, exact step by step - clean install of win 8
plug phone in (device manager lists it as a portable device - Samsung SGH-i937)
Download zune 4.8 and install, it will ask you to unplug the device so unplug it
plug in device and sync it properly
turn off zune
download and install the full 7.1 SDK note that it will throw up all sorts of errors, just install it anyway
don't restart
then download the SDK 7.1.1 patch, that will let it run on windows 8
don't restart
turn on zune and sync (note that device manager still lists it as a portable device - Samsung SGH-i937)
open up application deployment from the sdk and upload your XAPs (assuming you have it unlocked that is?)
the mere fact that is installing other drivers tells me its maybe conflicting, remove all traces of the drivers using USBDVIEW, also uninstall them, check the add remove programs in the CP and remove anything in there as well, the strange thing is I get those drivers installed when I mess about with the low level hardware using QPST, oh try a different USB port as well, not on the same bank, use a different set if you can.
Click to expand...
Click to collapse
Hi dazza
In your Device Manager, do you get any " yellow flags " like I do with the .jpg I posted above ?
Ben

ben ifin said:
Hi dazza
In your Device Manager, do you get any " yellow flags " like I do with the .jpg I posted above ?
Ben
Click to expand...
Click to collapse
nope, I don't sorry.
have you played with the diagnostic tool at all? perhaps changed the USB mode?