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Got a call from T-mobile today saying i owed $300+ for text messaging fees, apparently when i bought the g2x from amazon, it upgraded to 4g data plan and removed my data+unl text android plan, got things cleared up and restored my old data plan back, but the Rep said if i wanted 4g data service there would be an extra $10 charge a month on top of my Android data plan, so it wold of came out to $40+ instead of $30....
First off this aint Sprint for an extra 10 surcharge on 4g, I have a Regular Vibrant and the G2X and both hit the same speeds, so i said no to the 4g data plan and keep my android data/text plan.
Has anyone else heard of this?????????? any Tmo reps care to comment????
Thats odd. T-mobile charges the same for 3g as they do for 4g
Thats what i thought but according to the rep i spoke too, to get 4g data plan I had to drop my data/unl text plan and get the 4g plan (no text) and i would stay at $30, or keep my data/text and add 4g speed for 10$ more....
so according to the Rep
$30 3g data/unl text (my OG plan)or
$30 4g + $15 unl text
No charge for 4g
Sent from my LG-P999 using XDA Premium App
Back when I got my daughter her G2 she came from some other phone that had some kind of bundled text messaging plan. The store I bought the G2 from didn't add text messaging to the plan with the G2. We've had unlimited texting the several year we've had the account and it's never been an issue before with a new phone.
So the next month I got a $1700 phone bill. My daughter texts a lot.
After the red haze went away, the pounding in my chest subsided, and I picked myself up off the floor, I went back to the store. They immediately saw what happened and called in and fixed it. No problems since.
Not exactly your situation I know, but they should fix an honest mistake.
SurgeCentral said:
Got a call from T-mobile today saying i owed $300+ for text messaging fees, apparently when i bought the g2x from amazon, it upgraded to 4g data plan and removed my data+unl text android plan, got things cleared up and restored my old data plan back, but the Rep said if i wanted 4g data service there would be an extra $10 charge a month on top of my Android data plan, so it wold of came out to $40+ instead of $30....
First off this aint Sprint for an extra 10 surcharge on 4g, I have a Regular Vibrant and the G2X and both hit the same speeds, so i said no to the 4g data plan and keep my android data/text plan.
Has anyone else heard of this?????????? any Tmo reps care to comment????
Click to expand...
Click to collapse
SurgeCentral said:
Thats what i thought but according to the rep i spoke too, to get 4g data plan I had to drop my data/unl text plan and get the 4g plan (no text) and i would stay at $30, or keep my data/text and add 4g speed for 10$ more....
so according to the Rep
$30 3g data/unl text (my OG plan)or
$30 4g + $15 unl text
Click to expand...
Click to collapse
Just go with your OG plan. There's no difference between 3G/4G. It's marketing. They don't have a way of controlling it per line anyways.
prettyboy85712 said:
Just go with your OG plan. There's no difference between 3G/4G. It's marketing. They don't have a way of controlling it per line anyways.
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Click to collapse
My thoughts exactly, just say you'll stick with 3G. The 4G on T-Mobile is HSPA+ so basically 3G with a turbo. But as far as I know there is no way to switch off HSPA+ without also switching off HSPA, and then you'll get EDGE speeds which is not what your paying for and can raise a stink about it if that does occur.
rauelius said:
My thoughts exactly, just say you'll stick with 3G. The 4G on T-Mobile is HSPA+ so basically 3G with a turbo. But as far as I know there is no way to switch off HSPA+ without also switching off HSPA, and then you'll get EDGE speeds which is not what your paying for and can raise a stink about it if that does occur.
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Click to collapse
Ya I agree with everyone else, that rep must of been dumb or confused or maybe they did change it but I highly doubt that, when i switched over to 4g it was no price change. The rep told me it's basically the same plan, just phones that can do 4g will gt the 4g speeds and those who can't stay on 3g, that is all
Will Unlocking the phone let us use the 9.99 web2go plan on it without upgrading to the $30 plan?
tmobile doesnt have 4g
airborne3e9 said:
tmobile doesnt have 4g
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Click to collapse
Really? Because I get 15- 20 mbps download speed and so do lots of other cities. My hspa+ is faster than my Cox internet.
Soo what do you consider 4g?
Sent from my LG-P999 using XDA App
Ignore this troll. He's sort of right though. In the strictest sense the "4G" branding in the US is for marketing only. It doesn't actually meet the speed requirements set by the ITU. If you want to read more look here 4G - Wikipedia, the free encyclopedia
Yeah I get 11 down 2 up myself. It's much faster than Att and feels more stable than verizon or sprint (friends and family complain...is it me or do CDMA phones seem to have more robot voice issues). Yeah these are 4g speeds...at least my phone has beaten my buddy's Evo 4g in a speedtest.net. Yay cell phone drag racing!!!!
Sent from my LG-P999 using XDA Premium App
I like TMO's customer service. Maybe 1 out of 5 calls, I get someone that stumbles around, but for the most part.. I do receive knowledeable and friendly people that have been very good to me.
Except last week, I got a new hire? I said, "I cannot find on my bill at my.tmobile.com a way to see my itemized breakdown of charges for apps." The rep: "We can see it here, do you have a pen to write them down?" I said, "I want to know where I can physically see it myself on my monthly online bill." She said, "Well, they are...<started to read them off>." lol. "Ma'am, I want to know where this is itemized on my online bill so I can see it myself." Her, "it's on your paper statement." Me: "I don't get paper statements, I said I'm on my.tmobile.com trying to find the itemized listing." She puts me on hold.. comes back. "These are the ones we see.. <she starts to read them off again>." lol.
It was like an Abbott and Costello skit. Finally, while on the phone.. I hit the "print bill" link... and the page that came up shows everything broken down.
"Never mind ma'am, I found it myself." Her, "ok.. would you like upgrade?" me: "What kind of an upgrade? Any free upgrades?" Her, "upgrades to your service." Me: *click*. lol
its just 3g+...LTE isn't even real 4g
Sent from my LG-P999 using XDA Premium App
Frankly, when you can stream video at full 1080p resolution and still have bandwidth leftover, I really don't see the point in hemming and hawing over the fact that you don't get "real" 4g speeds.
thats why I'm sticking with tmo, besides their 4g is faster than my at&t home fastest speed available wi fi
Sent from my LG-P999 using XDA Premium App
that old data plan is grandfathered so for unlimited web plus txt it would work out to $40 with the new options. Just a mistake on her end. It requires a supervisor/loyalty to put that unlimited web + txt plan back on.
airborne3e9 said:
tmobile doesnt have 4g
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Click to collapse
Why is there always one person with this nonsense? Hspa+ is considered 4g.
Sent from my LG-P999 using XDA Premium App
is anyone using it??? for APN internet2 bypass throttle data speed.
does this method work?
It used to. Tmo fixed it. There is no workaround for the throttle.
Sent from my HTC Sensation 4G using XDA App
"200mb Unlimited".....
Hahahahaha..... Oh cell corporations.....you make me laugh.
And cry.....
lol sorry, i wouldn't waste $10 on 200mb. even if this phone was rooted, there is no way around the throttle, they blocked it. it worked on my mt4g and g2x and then it stopped.
Oxymoron much? xD
EmceeGeek said:
lol sorry, i wouldn't waste $10 on 200mb. even if this phone was rooted, there is no way around the throttle, they blocked it. it worked on my mt4g and g2x and then it stopped.
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Prob for people only websurf and youtube?
how about internationa version?? not the T-mobile version?
I have the $10 plan (2 actually.. family plan) and think its great. We are light data users and love not being forced in to more expensive data plans (vs. any other carrier) and the fact that we still get data even after the 200MB.. it just might be slower. Perfect for us. Its *THE* reason we are TMo customers. At $30 dataplans, my corporate discount would be much better on Verizon.
I'm using the 200mb plan - honestly I'm on WiFi all day at work and home. Last month I used 5 mg...I feel like I need to set aside time to actually use it.
200mb wouldn't last me 2 days... perhaps not even 1 lol!
anyway, you guys do know about the prefered android unlimited plan right?
5gb cap, $20 a month.
so does international version of Sensation can do that bypass?
I use 200MB in 1 day. pff
That is the plan I am on now. I'm trying to bust pass the limit to see just how slow the restriction is. Right now I am using 2g and I find that fine, so I am going to wait and see.
Sent from my HTC Sensation 4G using XDA App
I have the grandfathered android data plan. Got a text that I was being throttled. I was still hitting 4g speeds and managed to get up to 7gb by the end of the month
Sent from my HTC Sensation 4G using XDA Premium App
I'm really interested in seeing how slow the throttled speeds are. Like, are they slower than EDGE? I think I can deal with it. I got the 200mb data.
When I bought my phone there was a frequent questions pamplet on the reps counter that mentioned reduced speed was 2g or edge (or 2g edge I can't remember exactly). At the time I just thought it was nice for them to specify. Sorry I can't remember exactly, my memory kinda sucks
Sent from my HTC Sensation 4G using XDA App
2gb for $20
Sent from my HTC Sensation 4G using XDA App
Flippy125 said:
I have the grandfathered android data plan. Got a text that I was being throttled. I was still hitting 4g speeds and managed to get up to 7gb by the end of the month
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I also have the old "unlimited data" plan. When I upgraded phones. They tried to switch me. For years I've been able to keep my data plan. When I got the sensation. I had the rep repeat to me what plans I had. It was over the phone and conversation was recorded. I had him repeat to me my plans and he said "looks like you have unlimited data" and i told him "I have what?" and he said "Unlimited data" I said Thank you and to please note it on the account.
I got a text for throttled down connection. Called back in. Spoke with rep, tech, than supervisor. Had him repeat my plan. "Unlimited data"
I ended the conversation saying no where does "Unlimited data" says you can limit my speed or anything for that fact. Supervisor agreed and took off throttle. everything is back to normal and have no noticed any data issues or speed issues.
mykoe817 said:
I also have the old "unlimited data" plan. When I upgraded phones. They tried to switch me. For years I've been able to keep my data plan. When I got the sensation. I had the rep repeat to me what plans I had. It was over the phone and conversation was recorded. I had him repeat to me my plans and he said "looks like you have unlimited data" and i told him "I have what?" and he said "Unlimited data" I said Thank you and to please note it on the account.
I got a text for throttled down connection. Called back in. Spoke with rep, tech, than supervisor. Had him repeat my plan. "Unlimited data"
I ended the conversation saying no where does "Unlimited data" says you can limit my speed or anything for that fact. Supervisor agreed and took off throttle. everything is back to normal and have no noticed any data issues or speed issues.
Click to expand...
Click to collapse
No offense, but I have to call BS... I have heard hundreds of reports from reps and end-users alike that there is no switch to turn off throttling. Moreover, it's clear as day in the terms of service that they will throttle as soon as you hit your data limit. Additionally, you have truly unlimited data, the first 200mb, 2gb, 5gb, or 10gb at full speed, and then the remainder of the month at dial-up speeds. All plans are unlimited, you are just paying for how much full speed service you want before you get throttled.
If you were right, we could just pay $10 for 200mb and then complain about the throttle when it kicks in and have full 4g speed all month for $10. Would be nice, but you're dreaming.
Sent from my HTC Sensation 4G using XDA App
Nope. no BS. when you get a "200mb plan" that's your plan. 200mb. Unlimited is just that. Unlimited. They've changed data plans around and have put in many tiers. None of which are "Unlimited"
Just glad I get to keep my old plan. this was from like sidekick 2 or whatever it was. I know I can't tether however. That is an add on apparently. some how they know...
Mainspring said:
200mb wouldn't last me 2 days... perhaps not even 1 lol!
anyway, you guys do know about the prefered android unlimited plan right?
5gb cap, $20 a month.
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Click to collapse
I love that plan! I have it for me and the Mrs. It's what keeps us with TMobile.
I've read a lot of post about at&t being a terrible network and blah blah blah. I want your opinion on it. I've been with at&t for a long time. I've been with them when was 'Cingular'. Now I've noticed since the atrix and inspire have came out, my network has been very inconsistent. Are you noticing this too? And is it enough to make you switch?
Sent from my Inspire 4G using XDA Premium App
I'm generally happy with speeds and service. Minus the major spots (JFK, LAX, any sporting event) i've never had issues.
I too have been with them since cingular. I have noticed no change. Its the same service I had with my iphone. /Shrug
Ppl were complaining when I had that too But as far as Data was concerned it always worked. i could Stream movies or Sirius any time all day/night.
Still do/can. I don't use the phone part of my cell phones tho so I may have a skewed opinion. I think I currently have 4000+ Roll Over minutes
Ya if I paid for my bill id switch ATT sucks ass ill be on Verizon when my dad makes me start paying
ATT is a bunch of crooks I don't know why my dad puts up with it always some extra charges on there and they never take it off my dad had to call 3 times to get the 9.99 for ATT navigator off my line I kept telling my dad my phone doesn't even have that stupid app cuz I deleted all the bloatware
My girlfriend also works for a ATT call center and they teach them to slam and cram peoples accounts because they think no one will notice the goverment should of never let them buy out t mobile.
ATT got ride of there unlimited plan luckily im grandfathered in
But they put a cap on t mobile unlimited plan after they bought it I think its 5gb then u just get super slow speeds after that
There a giant corperation and there hungry for nickels and dimes
I suggest everyone who pUsh there ATT bill to take a close look at it
Oh one more thing there home dsl internet has a cap on it also 150 gb a month most people won't hit that ya bit if you have netflix streaming you'll hit it every month in my opinion alkida needs to pit there focus on blowing ATT up and not towers
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ac3kill said:
Ya if I paid for my bill id switch ATT sucks ass ill be on Verizon when my dad makes me start paying
ATT is a bunch of crooks I don't know why my dad puts up with it always some extra charges on there and they never take it off my dad had to call 3 times to get the 9.99 for ATT navigator off my line I kept telling my dad my phone doesn't even have that stupid app cuz I deleted all the bloatware
My girlfriend also works for a ATT call center and they teach them to slam and cram peoples accounts because they think no one will notice the goverment should of never let them buy out t mobile.
ATT got ride of there unlimited plan luckily im grandfathered in
But they put a cap on t mobile unlimited plan after they bought it I think its 5gb then u just get super slow speeds after that
There a giant corperation and there hungry for nickels and dimes
I suggest everyone who pUsh there ATT bill to take a close look at it
Oh one more thing there home dsl internet has a cap on it also 150 gb a month most people won't hit that ya bit if you have netflix streaming you'll hit it every month in my opinion alkida needs to pit there focus on blowing ATT up and not towers
Sent from my Inspire 4G using XDA Premium App
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Click to collapse
Wow that was so hard to read I think My brain vomited.
ATT has not been approved to buy T-Mobile yet.....Altho they will most likely get it.
Alkida? My God what the hell......
There, their, and they're.
There is a place. Like hey i am going over there.
Then we have the word Their, It shows possession. Like that is theirs.
We also have they're or, they are. As is they’re over there, you can see their car. See these, ............ .. . . . .<--- these are the periods you left out of your entire post.
Verizon and att both have subpar performance for price. Generally all American providers are horrible.
Sent from my Inspire 4G using XDA Premium App
tweaked said:
Wow that was so hard to read I think My brain vomited.
ATT has not been approved to buy T-Mobile yet.....Altho they will most likely get it.
Alkida? My God what the hell......
There, their, and they're.
There is a place. Like hey i am going over there.
Then we have the word Their, It shows possession. Like that is theirs.
We also have they're or, they are. As is they’re over there, you can see their car. See these, ............ .. . . . .<--- these are the periods you left out of your entire post.
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Click to collapse
Lol. I'm trying to remember if this is the same poster I had punctuation issues with recently.
Txts alot, was the excuse, I believe. I wonder if teachers/professors accept that as a valid reason these days.
I'm sad with the speeds I get overall with ATT but I'm in a contract. Plus the phones are fun
Sent from my Inspire 4G using XDA Premium App
It's the same person LOL i don't use periods on my phone if i was on a computer that would be a different story haha
Your lucky my phone didn't auto correct to something else I sent my boss a text one day and was trying to spell kati yet somehow it became marijuana let's just say I don't work there any more bahaha
ATT is very dirty you should hear half the stories my girlfriend tells me when she gets home
One person had 600$ in long distance charges all because they didn't have a 5$ a month plan
And the worst part is the lady didn't make any of the calls someone tapped into her line and wracked all that up here's another one
Customer calls and complains that he's being charged overages inhospitable cell phone bill for data when he presumed he had unlimited turns out some store employee changed his account to the 4gb plan when he came into the store to add a line. Theres a period ROFL bahahaha
Sorry but any company that puts a limit in the internet is f'd up in my book whether or not its cell phone or home phone its just flat out ridiculous PERIOD
And for anyone with ATT home service I bet you got a lil 5$ a month service line protection plan on your bill and I bet if you ask to remove it'll still be there or it will be back in a matter of time.
They teach their (yes I do know the difference ) employees to slam and cram all kinds of Crap service plan just one of many little extra charges you will catch on your bill
Sent from my Inspire 4G using XDA Premium App
ac3kill said:
It's the same person LOL i don't use periods on my phone if i was on a computer that would be a different story haha
Your lucky my phone didn't auto correct to something else I sent my boss a text one day and was trying to spell kati yet somehow it became marijuana let's just say I don't work there any more bahaha
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I don't know why, but I like you. Haha
Are you sure because I've already seen tmobile - ATT comercials on tv about there merge
Awwww thats sweet
I'm gonna hit your thanks button
Sent from my Inspire 4G using XDA Premium App
Thanks for all the replys guys but i won't be switching anytime soon because in my area (southern California) I have good signal and decent speeds. Sprint doesnt have good signal(in my area), Verizon is too expensive for me and t mobile isnt in the picture. When at&t and t mobile merge fully, we will be the national largest 4G network so why switch now?
Sent from my Inspire 4G using XDA Premium App
I really haven't had any problems out of them. Of course, I'm not the one paying the bill either. Lol. If I have a problem my mother-in-law can get it corrected with no questions asked. If I was using mobile data more than WiFi, my speeds wouldn't be that drastically different. D/l speeds are around 3.5 mbps, both mobile and WiFi. U/l speeds are 1.5 mbps on mobile, and .3 mbps on WiFi. I had iWireless prior to being added to the account, which runs on the Sprint network, and out here in T county TN, Sprint's service is terrible. With ATT, I actually get service at places that Sprint doesn't cover. My opinion is, after researching plan options from ATT and Verizon, that with the new data plans, Verizon is the most money hungry carrier of em all. 100 dollars for 5gbs per month? At least ATT you get 2gbs for only 30 dollars. With the options we currently have with ATT, if we got the same thing with Verizon, we would be charged over 300 dollars a month.
Sent from my Inspire 4G using XDA App
ZeroRilix said:
I really haven't had any problems out of them. Of course, I'm not the one paying the bill either. Lol. If I have a problem my mother-in-law can get it corrected with no questions asked. If I was using mobile data more than WiFi, my speeds wouldn't be that drastically different. D/l speeds are around 3.5 mbps, both mobile and WiFi. U/l speeds are 1.5 mbps on mobile, and .3 mbps on WiFi. I had iWireless prior to being added to the account, which runs on the Sprint network, and out here in T county TN, Sprint's service is terrible. With ATT, I actually get service at places that Sprint doesn't cover. My opinion is, after researching plan options from ATT and Verizon, that with the new data plans, Verizon is the most money hungry carrier of em all. 100 dollars for 5gbs per month? At least ATT you get 2gbs for only 30 dollars. With the options we currently have with ATT, if we got the same thing with Verizon, we would be charged over 300 dollars a month.
Sent from my Inspire 4G using XDA App
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Click to collapse
Agreed. And yours is $30 for 2gb? Here you get 2gb for $25, but I have unlimited and I havent seen my unlimited data being capped
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There has been no big change. Been with AT&T since 2000>>Cingular>>AT&T. If anything this backhaul thing is an improvement in my area. I get good customer service, albeit with Enterprise Customer Care...and yes they still try to cram stuff I don't need at me. I think most sales peeps are like that. I just take it upon myself to withstand the onslaught. There have been times I have found stuff on my bill that I didn't want / believe I asked for. Just call them up, and they have retro'd my bill every time with usually no fuss, and usually an apology. I can be down with that. Due diligence and direct/firm/clear and not a-holish communication goes a long ways in my experience...
Lol. Too funny
sent from my inspire 4g
meiguoguizi said:
There has been no big change. Been with AT&T since 2000>>Cingular>>AT&T. If anything this backhaul thing is an improvement in my area. I get good customer service, albeit with Enterprise Customer Care...and yes they still try to cram stuff I don't need at me. I think most sales peeps are like that. I just take it upon myself to withstand the onslaught. There have been times I have found stuff on my bill that I didn't want / believe I asked for. Just call them up, and they have retro'd my bill every time with usually no fuss, and usually an apology. I can be down with that. Due diligence and direct/firm/clear and not a-holish communication goes a long ways in my experience...
Click to expand...
Click to collapse
One thing I forgot to mention. The great customer service
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tweaked said:
I don't know why, but I like you. Haha
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Click to collapse
I know why after looking at your post in that other thread a couple up from this one...
Your "blowy removed" is an instant cult classic.
trell959 said:
Agreed. And yours is $30 for 2gb? Here you get 2gb for $25, but I have unlimited and I havent seen my unlimited data being capped
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Click to expand...
Click to collapse
Yeah, $30 is how much they charge us for the 2gb plan around here, which is around the Memphis area. I've just got the $15 200mb data plan as I only use data on WiFi exclusively. You have the "true" unlimited that ATT used to have. Users who had the plan back in their iPhone days, prior to upgrading to the Inspire, won't see their unlimited data capped. I think they feel it would be bad business to cap the data of former and current iPhone users with the old unlimited data plan. Good thing you got it when they still offered it.
Sent from my Inspire 4G using XDA App
The only reason I use ATT is because it works at every military base i've been to where other phone companies don't. That being said I will be jumping to verizon once my contract is up haha
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So in April when i picked up my G2X i decided to go to the local Tmobile store to get my phone because i didnt want to wait for shipping and for once decided to save a few bucks and get the contract extension rather than pay outright.
when there setting everything up I was told I needed a new sim card for 4G.
I thought that was odd because I was already given a "new" 4G sim for that reason on my nexus one.
I specifically told the clerk i did NOT want the new 5GB plan because of the data throttling and wanted to keep my old plan. he said no problem.
I have since found out the hard way I am now on the 5GB plan and constantly get the throttle text message and its pissing me off.
Ive tried calling Tmobile and I always end up with someone who barely speaks English and doesn't understand what my problem is.
I explain i want my old plan and not to be data throttled and they read from a script explaining it doesnt cut off my internet or charge me extra.
has anyone dealt with this and succesfully got the old plan back?
even with constantly being on WIFI when its available ( and killing my battery )
i go over 5gb and it sucks.
Everybody got switched to 5GB, I don't think anybody wanted it either. You can't get unthrottled data plans anymore. The only thing you could do is "upgrade" to the 10GB plan.
Sent from my MIUI G2x using XDA Premium App
Well that blows, i was under the impression if you dont change your plan they are obligated to give you the service you've always had.
I havent checked the 10GB price but considering what I am paying now I doubt I will be willing to pay it.
it sucks paying more money for lesser service.
so far in the last few months I feel like Tmobile, My bank,insurance & Sirius have all bent me over & screwed me without dinner or a thank you....
Just curious, how long have you had unthrottled data? I got switched to the 5GB plan back in October of last year.
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How it was explained to me, T-Mobile always had the 5 gb limit. They just didn't enforce it automatically like they do now. It was hidden away in the fine print way back that 5 gb was the limit for high speed data, they just had no way of actually throttling til they got the 4g network up and running. So we are screwed. I can't even upgrade to the 10gb plan since I'm on and old myfavs family plan so its not an option for me.
C0dy said:
Just curious, how long have you had unthrottled data? I got switched to the 5GB plan back in October of last year.
Sent from my MIUI G2x using XDA Premium App
Click to expand...
Click to collapse
hard to say, Im a heavy user. stream stern on sirius all work day ( or while the battery lasts unplugged) lots of checking hotmail,facebook, web browsing,texting ext. not many calls
picked up the phone in April and started getting the throttling text messages in NOV
meental said:
How it was explained to me, T-Mobile always had the 5 gb limit. They just didn't enforce it automatically like they do now. It was hidden away in the fine print way back that 5 gb was the limit for high speed data, they just had no way of actually throttling til they got the 4g network up and running. So we are screwed. I can't even upgrade to the 10gb plan since I'm on and old myfavs family plan so its not an option for me.
Click to expand...
Click to collapse
thats what i THOUGHT i was still on. i was supposed to be on the myfaves plan with unlimited android from the G1 days.
seems like these days not only does your dollar not go very far but it seems like you have to take it and like it because there are no better options.
especially with cellular providers.
sucks I finally get a phone how i want and now i cant find decent service for it in south FL lol
The 10gig plan is an extra $60. I have 2 devices with this service And its still not enough. Got throttled in the first week this month. Off to buy a hotspot tomorrow.
Sent from my LG-P999 using xda premium
mustangtim49 said:
The 10gig plan is an extra $60. I have 2 devices with this service And its still not enough. Got throttled in the first week this month. Off to buy a hotspot tomorrow.
Sent from my LG-P999 using xda premium
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Click to collapse
Wait, it's $60 on top of what you're paying for phone/messaging ?
You are guys are lucky you don't get throttled until 5gb. The two major carriers in Thailand throttle you down to Edge speeds on 3G after reaching 2Gb on one and 3Gb on the other on their so-called unlimited data plans.
You can get a sonic hot spot for 20 a month???
Sent from my LG-P999 using XDA Premium App
I checked my plan for the first time in ages the other day; did not bother checking because it's been the same for the last 5 years (unlimited everything), and I too found that I was switched over to their 5gb. I'm usually on wifi but I'm not looking forward to getting throttled.
mustangtim49 said:
The 10gig plan is an extra $60. I have 2 devices with this service And its still not enough. Got throttled in the first week this month. Off to buy a hotspot tomorrow.
Sent from my LG-P999 using xda premium
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Hotspot has the speeds as the cell phone data plan. If you use 5gb in a week then the hotspot is not going help you. your going to pay $79.99 for 10gb of data with a hotspot.
Gotta feed the need. It itches for most
Sent from my LG-P999 using XDA Premium App
If you have unlimited data, beware! They tried to get me on a capped data plan after upgading to the skyrocket. The floor manager was saying they dont have anything in the system for unlimited LTE, so i would need to switch to the 2GB plan. After *****ing and talking to the highest floor manager, she was finally "able" to find a data code that would allow me unlimited LTE and still get my corporate discount.
I then proceeded to complain about the phone being $100 less in other markets and after some heavy complaining, i got the $100 credited to my account.
Its sad that a customer of 7 years, whos has unlimited data for over 3 years and has multiple lines had to work so hard to ge what i would call "fair". Hour of my life wasted, but atleast they came through.
Sent from my SAMSUNG-SGH-I957 using XDA App
Did you go to an authorized retailer or a corporate store? Beware of the authorized stores...
cheesekake said:
Did you go to an authorized retailer or a corporate store? Beware of the authorized stores...
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thats actually a great question, a franchise would make money by ripping you off where as a corporate store would have been fine with the unlimited plan....
the 100 credit though, i think even corporate stores would give you a hard time. so good job!
Glad you got it in the end. I went to a corporate store and I didn't have to say anything and I got the 150 price point and they switched me to LTE unlimited without me asking.
Don't worry..they'll get their way in the end..they throttle you to 100kbps once you hit 5gigs...so you are essentially in a tiered plan anyway.
In general, AT&T has horrible customer service. Especially compared to Verizon. I almost left AT&T couple of times myself. I guess you get what you pay for.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
opencipher said:
Don't worry..they'll get their way in the end..they throttle you to 100kbps once you hit 5gigs...so you are essentially in a tiered plan anyway.
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Not real true. It is not 5GB. I am over 6 GB now BUT I did get the warning SMS. It is based on the top 5% of data usage. This only applies to unlimited plans.
cheesekake said:
Did you go to an authorized retailer or a corporate store? Beware of the authorized stores...
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Yes, i went to a corporate store. Its the only place that knows how to handle my corporate discount. The phone is $250 in phoenix. And we don't have LTE.
I also got the throttling text not even 24 hours after I got the phone. I used 9.8GB last month, but it was all on my N1. I average 8-10GB per month as I stream a lot and not around wifi. I never got a warning about my data usage in the past.
Sent from my SAMSUNG-SGH-I957 using XDA App
I have an infuse 4g currently. If I buy a skyrocket from Craigslist and put my SIM in it, would it automatically show me an option for unlimited LTE data in my OLAM?? Or, do I have to call them. I just hate calling customer service. Thanks to Amazon, xda, and slickdeals, I've dropped in-person shopping altogether. Costco remains an exception mainly because of milk, eggs, and car tires. Off-topic, I know..........
Sent from my SAMSUNG-SGH-I997 using xda premium
Surprisingly Google maps doesn't use a lot of data unless running in satellite mode. Pandora and Netflix are culprits. Just FYI for those who fear capping. On a sseparate note, how's the Pandora/Netflix performance after getting capped??
I read in another thread that if you get capped, you can switch to another apn, 4g hspa apn, or 3g apn, and you are not throttled until you hit top 5% in that apn. Useful info for people getting throttled.
Sent from my SAMSUNG-SGH-I997 using xda premium
upyouratrix said:
Yes, i went to a corporate store. Its the only place that knows how to handle my corporate discount. The phone is $250 in phoenix. And we don't have LTE.
I also got the throttling text not even 24 hours after I got the phone. I used 9.8GB last month, but it was all on my N1. I average 8-10GB per month as I stream a lot and not around wifi. I never got a warning about my data usage in the past.
Sent from my SAMSUNG-SGH-I957 using XDA App
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May have been a weird system glitch. I have had a few customers come in with this same issue. Or maybe a weird coincidence.
Sent from my SAMSUNG-SGH-I727 using XDA App
waiters said:
thats actually a great question, a franchise would make money by ripping you off where as a corporate store would have been fine with the unlimited plan....
the 100 credit though, i think even corporate stores would give you a hard time. so good job!
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actually the unlimited data plan would pay the authorized retailer more since it has a higher monthly charge... just because its an authorized retailer doesnt meant they are going to rip you off. Actually if you want to get picky about it, you are more likely to get screwed in a Corp. store due to their crazy quotas they have to hit each month to keeps their jobs unlike most retailers that dont have quotas..... I know this how.... I have worked for both.... do stay away from the kiosks in malls.... those guys are VErY shady....lol
Hey, I got the AT&T text within 48 hrs of owning the Skyrocket. Maybe a system glitch. With the infuse i was using anywhere from 12 to 13gb of data. I am barely at 3 gb and they already sent me a text. Has anyone been throttled?. What are the speeds your are getting?. I am in a LTE zone and I will hate it if they capped me at EDGE speeds
i've been throttled and got the text at about 4GB, I'm now throttled down to 100k/100k with unlimited lte, please voice your experience in my other thread.
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I don't see what the hate is with AT&T...
I currently work for them in the Corporate retail store.
Our program that we use has been updated and unless the RSC cares, there is NO manager in store that can fix this and has to be called in to customer care that uses a back end system. (Only way it can occur in store is if the manager has been there over 5 years, and had training in the old system.)
Just be lucky the RSC had a question about it instead of just clicking next and not saying anything... Problem runs rampant with RSCs that have been there for awhile. They just don't care.
I started with and Iphone unlimited data plan. Switched to Android.I got my Skyrocket today and they tried to get me to take their limited data plan. I said no way I'm keeping my unlimited data plan. I pay $30 a month for unlimited. I have 3 lines on my family plan, all have unlimited data and I plan to keep it that way as long as possible.