Related
Thought I'd share this with you guys. I recommend sending out a similar email so that they know that there are serious concerns about the phone. I did it online at the Contact Us page on the Samsung website.
Here's what I wrote:
Hello,
I recently purchased a Samsung Captivate. Overall, I am quite pleased with the device. However, there are a few things that irritate me about it that I was hoping you could comment on:
1.) There is a serious lag issue. Do a quick google search and you'll find that this is a universal problem with the phone.
2.) The GPS does not work. Also a universal issue.
3.) No 2.2 Froyo.
4.) No last.fm scrobbling support for the default music player (which I love by the way!)
5.) Drivers for Windows 7 x64 do not work well. After a lot of trial and error, I finally got it. Again, a universal issue.
A lot of people complain about the TouchWiz UI, but I personally enjoy it, as long as the lag issue is taken care of. Also I'm pleased with the phone call quality, and almost all other aspects of the phone.
I appreciate your time, and hope to hear from you soon.
Thank you,
[thecoolestcow]
Here is the response:
Dear [thecoolestcow],
Thank you for your inquiry.
Regarding the GPS on the phone, Samsung Mobile is aware that under certain conditions, the GPS on our U.S. Galaxy S devices may not be meeting performance expectations. We are diligently evaluating the situation and will provide an update as soon as possible.
We advise you to use assisted GPS powered by your service provider.
We still don't have any update regarding the release of the Android 2.2 for the Captivate and the drivers that will be compatible with Windows 7 64bit.
We will forward your report of this behavior along to the appropriate parties for additional review and consideration.
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Should this become available, it will be posted on our website in the Samsung Download Center.
Please feel free to check back with us periodically for updates.
Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for choosing Samsung.
Sincerely,
Technical Support
thecoolestcow said:
Thought I'd share this with you guys. I recommend sending out a similar email so that they know that there are serious concerns about the phone. I did it online at the Contact Us page on the Samsung website.
Here's what I wrote:
Hello,
I recently purchased a Samsung Captivate. Overall, I am quite pleased with the device. However, there are a few things that irritate me about it that I was hoping you could comment on:
1.) There is a serious lag issue. Do a quick google search and you'll find that this is a universal problem with the phone.
2.) The GPS does not work. Also a universal issue.
3.) No 2.2 Froyo.
4.) No last.fm scrobbling support for the default music player (which I love by the way!)
5.) Drivers for Windows 7 x64 do not work well. After a lot of trial and error, I finally got it. Again, a universal issue.
A lot of people complain about the TouchWiz UI, but I personally enjoy it, as long as the lag issue is taken care of. Also I'm pleased with the phone call quality, and almost all other aspects of the phone.
I appreciate your time, and hope to hear from you soon.
Thank you,
[thecoolestcow]
Here is the response:
Dear [thecoolestcow],
Thank you for your inquiry.
Regarding the GPS on the phone, Samsung Mobile is aware that under certain conditions, the GPS on our U.S. Galaxy S devices may not be meeting performance expectations. We are diligently evaluating the situation and will provide an update as soon as possible.
We advise you to use assisted GPS powered by your service provider.
We still don't have any update regarding the release of the Android 2.2 for the Captivate and the drivers that will be compatible with Windows 7 64bit.
We will forward your report of this behavior along to the appropriate parties for additional review and consideration.
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Should this become available, it will be posted on our website in the Samsung Download Center.
Please feel free to check back with us periodically for updates.
Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for choosing Samsung.
Sincerely,
Technical Support
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Click to collapse
man I just dont see this lag yall are talking about... Had the phone since day 1, no lag fix and its fast as my n1 on 2.2. about.. Wierd...
Also GPS does work, just not reliably all the time, some works fine, others not, others sometimes.. So saying it dont work is exadurating. I just dont want people that dont have one think that the GPS dont work. It does and I use it everyday without issue. No fixes or anything, mine and some others works...
2.2 froyo will be here soon. Hold your horses on and it will be here next month I will bet...
I didn't see the lag either for a while, but I see it in most of the Samsung native apps, like Messaging and the screen unlock.
GPS also used to work amazingly. It just stopped completely now for me.
It's good though that they acknowledged in the email that they were going to release a fix for it.
thecoolestcow said:
I didn't see the lag either for a while, but I see it in most of the Samsung native apps, like Messaging and the screen unlock.
GPS also used to work amazingly. It just stopped completely now for me.
It's good though that they acknowledged in the email that they were going to release a fix for it.
Click to expand...
Click to collapse
Yea, Well Im certain it will be fixed. The samsung epic 4g is rumored to have a working GPS (more testing needs done for me to believe it for sure) and if we have the same hardware gps wise as the Epic 4g we should definatly see a fix...
Nice, Engadget confirms.
engadget.com/2010/08/18/samsung-says-gps-is-tested-and-validated-on-epic-4g-our-testi/
There is most certainly lag. Like you guys, it wasn't a big deal until I saw the lag fix.
Long story short, I've been running the lag fix about a week, then borked my phone with another tweak and had to revert back to stock. HOLY COW was that thing slow... I never really knew any different until I had seen greener pastures
I will say I don't think the DEFAULT lag is worse than any other phone on the market. But it is capable of much, much faster.
Also you forgot to include the complaint that MMS doesn't work on EDGE, only 3G.
TexUs said:
There is most certainly lag. Like you guys, it wasn't a big deal until I saw the lag fix.
Long story short, I've been running the lag fix about a week, then borked my phone with another tweak and had to revert back to stock. HOLY COW was that thing slow... I never really knew any different until I had seen greener pastures
I will say I don't think the DEFAULT lag is worse than any other phone on the market. But it is capable of much, much faster.
Click to expand...
Click to collapse
Which lag fix did you use? I saw several. I haven't rooted my device yet because I'm a little girl. I'm trying to gather as much info as possible first.
thecoolestcow said:
Which lag fix did you use? I saw several. I haven't rooted my device yet because I'm a little girl. I'm trying to gather as much info as possible first.
Click to expand...
Click to collapse
Well I did all my tweaks manually the first time. However when I borked and started over I used this: http://forum.xda-developers.com/showthread.php?t=751934
That will do all necessary tweaks at once. Just download the update.zip file to the root of your INTERNAL card, reboot into recovery mode (ask if you don't know how... easiest way is to use ADB), and select "reinstall packages" and you're done.
Just check the post I linked to, but it'll remove all the ATT crapware, remove the loud startup sounds, install root, block ads, etc.
After it's ran you then can go into the app it adds and run the lag fix... After you run that script it needs a reboot... And then you've got a lag fixed phone that runs twice as fast. ROM Manager, for instance, takes like a whole freaking minute it seems to open un-lag-fixed. Lag-fixed it takes several seconds max.
TexUs said:
Well I did all my tweaks manually the first time. However when I borked and started over I used this: forum.xda-developers.com/showthread.php?t=751934
That will do all necessary tweaks at once. Just download the update.zip file to the root of your INTERNAL card, reboot into recovery mode (ask if you don't know how... easiest way is to use ADB), and select "reinstall packages" and you're done.
Just check the post I linked to, but it'll remove all the ATT crapware, remove the loud startup sounds, install root, block ads, etc.
After it's ran you then can go into the app it adds and run the lag fix.
Click to expand...
Click to collapse
Holy crap, how did I miss that one? Excellent, thank you. I will likely be doing that in the near future!
Sent from my SAMSUNG-SGH-I897 using XDA App
thecoolestcow said:
Holy crap, how did I miss that one? Excellent, thank you. I will likely be doing that in the near future!
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
NP.
I'm happy with 2.1 right now... I mean the Captivate at 2.1 runs faster than anything else on the market, including the N1 2.2......
So I can live with 2.1 until Samsung releases 2.2
Once you see how much faster it is with the lag fix, you'll start to wonder how much faster 2.2 will be. The Captivate will be untouchable.
There is definitely significant lag on the stock firmware - most notably for me with the marketplace but s also for some other apps when they are loading data. I haven't applied any fixes yet as I'm waiting for a decent firmware update before I do too much with my phone.
JH2/3 are looking like good bets, but I would suspect that an official firmware is right around the corner given the few changes between JH2 and JH3.
Sent from my SAMSUNG-SGH-I897 using XDA App
Why wait? It takes 5 minutes to vastly improve the usability of your phone.
And worst comes to worst, you use the Odin3 one-click to restore it to stock. Seems pretty awesome. I'll probably be "super-rooting" tonight!
Also to note you should only be doing that super-rooting from stock to start with... It's the most reliable method anyway. You can try it from what you've got but- if there's issues you just need to do it from stock.
Hm. And there's no way to back up my apps/data right?
thecoolestcow said:
Hm. And there's no way to back up my apps/data right?
Click to expand...
Click to collapse
Yes, download ROM Manager but you need to be rooted first I think... So you can root your phone only (same process but it just does rooting: http://forum.xda-developers.com/showthread.php?t=725555), download/install ROM Manager (http://forum.xda-developers.com/showthread.php?t=734163). Then when you reboot into the ROM Manager recovery screen there's nandroid backup utility that'll back up everything.
If you like selective backups of stuff you can also use Titanium Backup (also requires root).
smashpunks said:
man I just dont see this lag yall are talking about... Had the phone since day 1, no lag fix and its fast as my n1 on 2.2. about.. Wierd...
Also GPS does work, just not reliably all the time, some works fine, others not, others sometimes.. So saying it dont work is exadurating. I just dont want people that dont have one think that the GPS dont work. It does and I use it everyday without issue. No fixes or anything, mine and some others works...
2.2 froyo will be here soon. Hold your horses on and it will be here next month I will bet...
Click to expand...
Click to collapse
GPS does NOT work. It barely functions, so it does not work. Anybody that says it does is just trying fool themselves into thinking they didnt make a mistake. GPS absolutely does not work. Its been documented by numerous sources and tens of thousands (or more) vibrant and captivate users here in the US. For Christ's sake, even Samsung has admitted that it doesnt work. They've used incorrect drivers from Broadcom, so it can't possibly work.
Samsung may release Froyo to the carriers toward the end of next month, but it'll be quite a while before AT&T releases it to us. They have to go through and add all their crapware and remove any functionality that's in the stock rom that they can charge money for (this really pisses me off I REALLY, want that wifi hotspot functionality!!!) and they have to cripple the kernel and radio so there'll be no HSUPA.
derek4484 said:
GPS does NOT work. It barely functions, so it does not work. Anybody that says it does is just trying fool themselves into thinking they didnt make a mistake. GPS absolutely does not work. Its been documented by numerous sources and tens of thousands (or more) vibrant and captivate users here in the US. For Christ's sake, even Samsung has admitted that it doesnt work. They've used incorrect drivers from Broadcom, so it can't possibly work.
Samsung may release Froyo to the carriers toward the end of next month, but it'll be quite a while before AT&T releases it to us. They have to go through and add all their crapware and remove any functionality that's in the stock rom that they can charge money for (this really pisses me off I REALLY, want that wifi hotspot functionality!!!) and they have to cripple the kernel and radio so there'll be no HSUPA.
Click to expand...
Click to collapse
We're about a month after release and have Vanilla Android 2.1 ROMs, so chill out. Have some patience, I'm sure we'll see them for 2.2 as well.
derek4484 said:
GPS does NOT work. It barely functions, so it does not work. Anybody that says it does is just trying fool themselves into thinking they didnt make a mistake. GPS absolutely does not work. Its been documented by numerous sources and tens of thousands (or more) vibrant and captivate users here in the US. For Christ's sake, even Samsung has admitted that it doesnt work. They've used incorrect drivers from Broadcom, so it can't possibly work.
Samsung may release Froyo to the carriers toward the end of next month, but it'll be quite a while before AT&T releases it to us. They have to go through and add all their crapware and remove any functionality that's in the stock rom that they can charge money for (this really pisses me off I REALLY, want that wifi hotspot functionality!!!) and they have to cripple the kernel and radio so there'll be no HSUPA.
Click to expand...
Click to collapse
Mine works and so do others in those thousands of people threads. If you would like I can copy n paste them for ya...
Its directed me to many places perfectly so it works, its just unreliable and not the best, hence needs to be optimized ...
now post a link where samsung admitted using incorrect drivers? I've never saw that...
LG is sending out a maintance upgrade for the g2x to correct all the software glitches that have been causing rebooting etc. this update will hit middle of may..SO, everyone hold tight, LG G2x will reign supreme, no need to replace
Do you have an official link, post, pic, or proof? I prefer to build my hopes on company made promises.
Is this based off the stock 2.2 rom?
Why not just fix the 2.3 leak and release that
i went to tmobile store today amd multiple store managers at different stores comfirmed that LG contacted them and said a maintnance update is coming out within a couple weeks, to fix all the devices.....I believe this to be true based on probability 3 different managers from 3 different stores told me this, when i was trying to exchange the device.....i got it exchanged and my manufacturing date is 4 /26/11, anyone else have one made that late
LG is retarded. I was calling them because of a headphone compatibility issue and they guy didn't know what the g2x or the p999 was. This was a rep in LG's mobile accessories department. I told him I was embarrassed for him.
Sent from my LG-P999 using XDA App
I was at a local store just yesterday after work asking about the camera issue, and there was no mention of it. I've made multiple calls to t-mobile customer service line and same deal there.
Any details on the fix, what issues it will resolve etc? My camera basically takes pictures/videos but the screen goes DARK and you can't exactly 'preview' anything. Same deal with any other camera app from the appmarket or barcode scanner apps as well.
Store mentioned other customers have reported the same thing, but no resolution yet...
the weird thing was i had to go to multiple stores because almost everyone was out, but not saying anything to any manager, the one said LG sent them a message that a maintnance update was scheduled for g2x in midmay to fix rebooting, freezing, and all other glitches. So i went to another store, and i said NOTHING about it, and then to my suprise, the manager there said, dont worry we just got notice that a maintnance update is coming out midmay as an ota update to fix g2x. Then i called another store, and the lady manager there said yes i heard that too... at that point, i was so happy, because folks, i didnt say anything, so how did all of them know.......
Weird.... I have absolutely no issues with my g2x, and honestly I am not going to do any upgrades unless it the official gb release. My only gripe is the BS battery drain issue, which I wish people would stop making excuses for.
"If Satan lived in heaven he'd be me.... "
Luthien1 said:
at that point, i was so happy, because folks, i didnt say anything, so how did all of them know.......
Click to expand...
Click to collapse
If they operate like any of the companies I've worked at, the managers probably go to monthly or quarterly regional meetings. I'm excited about the update though. Thanks for the tip for sure. Hopefully our devs can roll this into their ROMs fairly easily. I can't wait to see what future OTA updates can do!
there is a report about an lg o2x update online. i've seen nothing about the g2x so far. hopefully these reps are not mistaken.
Luthien1 said:
i went to tmobile store today amd multiple store managers at different stores comfirmed that LG contacted them and said a maintnance update is coming out within a couple weeks, to fix all the devices.....I believe this to be true based on probability 3 different managers from 3 different stores told me this, when i was trying to exchange the device.....i got it exchanged and my manufacturing date is 4 /26/11, anyone else have one made that late
Click to expand...
Click to collapse
Yes Thats my date and I have very minimal screen bleed and only one reboot so far and the phone works great. I ordered a replacement to see if I can get less screen bleed and I got a 4/28 one with much worst screen bleed that u can see during the day so Im returning the new one and keeping the 4/26 one which rocks!
The o2x is a UK phone so I don't see how they could mistake.....the supervisors are confident its coming out very soon....guys I would hold off on flashing until this is straitened out...my GPA was messed up after flashing.hence my return even after I went back to stock and hard reaetted........g2x forever....hopefully morfic can get us a kernel which increases our ram......like he did on vibrant.Nordic I love you man you have a fanclub with the most loyal g2x owners
Luthien1 said:
The o2x is a UK phone so I don't see how they could mistake.....the supervisors are confident its coming out very soon....guys I would hold off on flashing until this is straitened out...my GPA was messed up after flashing.hence my return even after I went back to stock and hard reaetted........g2x forever....hopefully morfic can get us a kernel which increases our ram......like he did on vibrant.Nordic I love you man you have a fanclub with the most loyal g2x owners
Click to expand...
Click to collapse
Whats gpa?
Oh you meant gps.. Woops
Luthien1 said:
The o2x is a UK phone so I don't see how they could mistake.....the supervisors are confident its coming out very soon....guys I would hold off on flashing until this is straitened out...my GPA was messed up after flashing.hence my return even after I went back to stock and hard reaetted........g2x forever....hopefully morfic can get us a kernel which increases our ram......like he did on vibrant.Nordic I love you man you have a fanclub with the most loyal g2x owners
Click to expand...
Click to collapse
I've never had less than 60mb of RAM free at any given time. Not sure a RAM hack is needed on this phonee.. Seems to handle its memory wonderfully.
regP said:
I've never had less than 60mb of RAM free at any given time. Not sure a RAM hack is needed on this phonee.. Seems to handle its memory wonderfully.
Click to expand...
Click to collapse
Yeah, I don't understand the RAM concern either. Seems to be a small obsession with this guy; he started another tread whining about how "handicapped " the phone is because it has so "little" RAM. I really think he just doesn't understand how Android allocates memory...
My G2x was fine no reboots or freezing. Then I flashed Eagles Blood and I was getting frustrated with the keyboard lag so I reverted back to stock from my nandroid back up and now I have had one reboot, it has frozen when coming off the charger twice now. Kinda wish I would have never flashed a custom rom.... I am hoping this is legit and everything gets patched and is ready to rock again!
Luthien1 said:
The o2x is a UK phone so I don't see how they could mistake.....
Click to expand...
Click to collapse
lol, you put too much faith in customer service. people were actually sent replacement g2's for their g2x.
UK Version
Hey everyone, thought I'd register to chime in.
The UK version of this phone was released with its own LG skin so it makes sense that LG would release a patch to correct their own custom made skin (the problems that people seem to be having in the UK are reported to be much much worse then the G2x).
Don't expect the same patch to be released for the G2x because there is no LG skin on it. The patch for the G2x should be an android update.
freakboy13 said:
Weird.... I have absolutely no issues with my g2x, and honestly I am not going to do any upgrades unless it the official gb release. My only gripe is the BS battery drain issue, which I wish people would stop making excuses for.
"If Satan lived in heaven he'd be me.... "
Click to expand...
Click to collapse
I had major battery drain issues phone was lasting only 6 hours and I ended up doing a factory reset and now my phone can last all day! I can unplug the phone at 2am wake up at 10am and use the phone , fb, gmail, web browsing, and youtube all day and still have 40% left by midnight.
MN_Bug said:
Hey everyone, thought I'd register to chime in.
The UK version of this phone was released with its own LG skin so it makes sense that LG would release a patch to correct their own custom made skin (the problems that people seem to be having in the UK are reported to be much much worse then the G2x).
Don't expect the same patch to be released for the G2x because there is no LG skin on it. The patch for the G2x should be an android update.
Click to expand...
Click to collapse
Even though the G2x is not running LG's interface, I'm pretty sure LG still has a hand in the updates. Just like T-Mobile will also have a hand in the updates.
Probably the single most informative thread I've read about this phone ever.
http://www.lgforum.com/forum/boards...-issues-where-is-our-update-in-the-us-for-g2x
Look at the responses from the LG Pro guy and the Moderator. They outright confirm there's an update that fixes the issue - one guy already has it on his phone and it's stable. Then the other guy says Gingerbread build is almost done so they were going to wait to release update and bundle with Gingerbread. All in all, it's a total clusterf*ck BUT...BUT at least they are giving information. Most companies wouldn't have said anything.
Now that I know this, I am more willing to deal with any reboots/issues - let's hope we don't wait long. The post says maybe 2 weeks.
My local T-Mobile reps say the software update is supposed to come out end of summer...
Sent from my LG-P999 using XDA App
I wouldnt fully trust what they say on those forums. If they do roll out a fix soon, it probably wont include gingerbread. Gingerbread will probably be rolled out closer to mid summer according to my sources. I guess that LGs and Tmobiles meaning of soon doesnt mean anything. I just try to keep my mind off of this issue but but its difficult to do that when the phone freezes and reboots. LCD bleed I can handle.
Sent from my LG-P999 using XDA App
Let's be frank, the T-Mobile reps are unknowledgeable at best and flat out misleading at worst. I want to preface this by saying I've had absolutely no problems with my G2X and it's from early March. This includes no battery-drain issues (battery lasts around 20 hours with moderate use, which is fine with me), no GPS issues, no random freezes or reboots, and only minor light bleeding that doesn't bother me. I love this phone.
That being said, at least half of the people that bought this phone are having issues. If it's really going to be the end of Summer, T-Mobile really screwed the pooch here—and it is T-Mobile's fault, not LG's. Let me state this again, if you're pissed off at the G2X, complain to T-Mobile. The above thread outlines very clearly that LG knows there's an issue, has fixed the issue, and is being held from releasing said fix by T-Mobile trying to strategize a release date.
It's really obnoxious that people complain about LG being to blame for everything, when very likely T-Mobile rushed them into releasing a phone before they could iron all of the software bugs out just so they could claim to be the first carrier with a dual-core phone and is now holding up the release of very critical fixes.
That being said, if you're having issues with your G2X, instead of coming to xda-developers and complaining about it, hop on Twitter and let T-Mobile know you're pissed. Don't just threaten to bring the phone back: link to the LG thread and demand to know why they're preventing LG from releasing the patch. Even if you hate the phone and intend on returning it, there is clearly an issue with T-Mobile delaying the release of updates the phone manufacturers have ready and it's something they need to be told is unacceptable.
I've posted on T-mobile's Twitter about how the fix is available, but T-mobile refuses to release the patch. Lets spread the word and Hammer their twitter page with that information.
zenstrom said:
Let's be frank, the T-Mobile reps are unknowledgeable at best and flat out misleading at worst. I want to preface this by saying I've had absolutely no problems with my G2X and it's from early March. This includes no battery-drain issues (battery lasts around 20 hours with moderate use, which is fine with me), no GPS issues, no random freezes or reboots, and only minor light bleeding that doesn't bother me. I love this phone.
That being said, at least half of the people that bought this phone are having issues. If it's really going to be the end of Summer, T-Mobile really screwed the pooch here—and it is T-Mobile's fault, not LG's. Let me state this again, if you're pissed off at the G2X, complain to T-Mobile. The above thread outlines very clearly that LG knows there's an issue, has fixed the issue, and is being held from releasing said fix by T-Mobile trying to strategize a release date.
It's really obnoxious that people complain about LG being to blame for everything, when very likely T-Mobile rushed them into releasing a phone before they could iron all of the software bugs out just so they could claim to be the first carrier with a dual-core phone and is now holding up the release of very critical fixes.
That being said, if you're having issues with your G2X, instead of coming to xda-developers and complaining about it, hop on Twitter and let T-Mobile know you're pissed. Don't just threaten to bring the phone back: link to the LG thread and demand to know why they're preventing LG from releasing the patch. Even if you hate the phone and intend on returning it, there is clearly an issue with T-Mobile delaying the release of updates the phone manufacturers have ready and it's something they need to be told is unacceptable.
Click to expand...
Click to collapse
T-mobile rep here
you have a great point, it was most likely T-Mobile (NOT the reps) that rushed the release of it but does not mean LG isnt completely innocent either. So please if you do want to vent/complain about the phone do so by contacting "T-mobile" directly and not taking it out on the reps. As far as labeling the reps "unknowledgeable at best and flat out misleading at worst" does not go for ALL reps. I know im not the typical rep but i started out with smartphones a few years back with the Cingular 8525, flashing roms for a couple years now, I follow all the tech blogs and majoring in Electronics Engineering, currently in my senior year. In other words, I know my stuff. t-mobile tries their best to train us on most subjects but of course we are not Cellular phone engineers at the end of the day. Last time i checked my tittle was RETAIL SALES associates. so if you need help with buying the phone and some info/differences about the phone, that is why we are here. We dont have a direct communication line with the manufactures, so i dont know why people expect us to have all the answers. not trying to bash anyone just thought the reps should have a small voice in the matter
/rant
Would you believe it.... I turned my Nexus One on to get it ready to sell it...and I just got and installed the ota for Gingerbread 2.3.4 LOL now if only for my G2x.....
I think both Tmobile and LG are at fault for releasing a really buggy phone; hardware and software. Also, the only phones you can count on for getting updated are the Nexus phones. However, im happy with my G2x and coming from the more stable G2, i still enjoy using my G2x more. I have faith that several of the software issues will get fixed eventually. If not, give the cyanogen folks some time and im sure they will cook up a stable rom before the official gingerbread arrives.
You all say blame tmo for pushing lg, but lg released the O2x and it also has the same basic issues right and that was released prior to the G2x.
Sent from my HTC Vision using XDA App
If they don't push the update out soon, I'm returning and getting myself a blackberry pearl flip phone. I'm jk. I heard the next google phone is going to be manufactured by LG? Will it be called the Nexus 2x?
Nexus 3 will be amazing. It comes out this December and will have Ice Cream Sandwhich
Sent from my LG-P999 using XDA App
The biggest problem no one has pointed out....
This is basically confirmed to be a hardware/software issue, and it does basically affect all G2X phones one way or another. So how on earth are these issues never brought up in "professional" reviews. So this brings two disturbing facts. Tmo/LG cherry picked working phones for the reviewers and packed the failing phones in boxes for customers, or the reviewers were shills or they were lazy turned on the phone, saw it was basically a super-powered Nexus-ish phone, ran a couple Tegra games and just went by the specs for the review and never actually tested the phone. No matter what the case, it's disturbing. I'm on my 3rd g2x, and miss the stability of my Nexus One (I still have it, but really want the G2X to run at LEAST as well as my Nexus One.
Hell when I got this I was hoping to have a smooth experience with Live Wallpapers, but it was just slightly less "jerky" then on the Nexus One...I was sad...
This is the most stable phone I've had and I've had many...
No reboot issues here, and I've had 3 different ones.. Phone never freezes, slows, reboots, lags etc....
Sorry you all are having bad experiences, but every phone forum has complaints and people claiming the phone is plagued with bugs..
Well, not me and I have had it since release....
I'm calling user error lol j/k but damn if yall just had my 3 different ones you would be in love..
Back to topic.. I hope yall get a update (i dont need it) so people can stop harping on this awesome phone...
smashpunks said:
This is the most stable phone I've had and I've had many...
No reboot issues here, and I've had 3 different ones.. Phone never freezes, slows, reboots, lags etc....
Sorry you all are having bad experiences, but every phone forum has complaints and people claiming the phone is plagued with bugs..
Well, not me and I have had it since release....
I'm calling user error lol j/k but damn if yall just had my 3 different ones you would be in love..
Back to topic.. I hope yall get a update (i dont need it) so people can stop harping on this awesome phone...
Click to expand...
Click to collapse
This post is begging for an answer....................................why did you have 3 devices and its so damn great?
Sent from my HTC Vision using XDA App
I'm not holding my breath for the update anytime soon but does anyone know if this will fix the screen of death/battery pull issue? Are they related?
On stock 2.2.2 or the leaked gb problem's
Sent from my LG-P999 using XDA Premium App
tackleberry said:
This post is begging for an answer....................................why did you have 3 devices and its so damn great?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Lol.. Dont cry.... Scratched one, dust in other, new one.great.. all three great in the non freezing and rebooting department...
I didn't have a single lock-up until I went to a 2.3.3 ROM. And now I'm getting them... Sooo, I could just go back to stock and fix it.. but I don't want to to. I'd rather post another post about how my phone locks up.
schmit said:
I didn't have a single lock-up until I went to a 2.3.3 ROM. And now I'm getting them... Sooo, I could just go back to stock and fix it.. but I don't want to to. I'd rather post another post about how my phone locks up.
Click to expand...
Click to collapse
I had reboots and was forced to do a factory reset 5 times until I started to flash nightlies. Now I get no reboots at all, though the battery issue is still unresolved...and I can't use wifi.
Robbing Peter to pay Paul, it appears.
I would have to say that my unit has been amazing. I traded my nexus s for this current unit and I have flashed TW B2 rom before then and after no freezing, reboots, and it has light LDC bleed. The LCD thing dose not bother me and I can only expect the best for this device!
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
toastthemost said:
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
Click to expand...
Click to collapse
Unfortunately no AT&T does not have a better answer, actually it is worse. I got the "We are working very hard to have ICS ready for all phones that have the capability, and we don't have any dates to reveal for any phones upgrade to ICS". I then also got the "We have 4 phones getting ready to be released in the next 60 days that will have ICS already on them".
I also asked around at corporate, and I can not get any of the people I work with there to give my any information at all on ICS one way or the other, for any phone.
Don't worry though ports are on the way, I know that both lfaber06 and I will be working to get a real port of it over ASAP. In fact he has a true pre-alpha version already posted this morning.
Jim
Major bummer, considering this phone is only about 2 months old. Either way, I love the phone and I'm keeping it for as long as its functional!
Sent from my MZ617 using Tapatalk
big ach said:
Major bummer, considering this phone is only about 2 months old. Either way, I love the phone and I'm keeping it for as long as its functional!
Sent from my MZ617 using Tapatalk
Click to expand...
Click to collapse
Same here, its a solid phone.
PeteSeiler2010 said:
Same here, its a solid phone.
Click to expand...
Click to collapse
I just think it's too "plastic" (while it's still ... a kind of solid)...
If you think this phone is too plasticy...then your best bet would be an HTC phone. I think the Atrix 2 is very solid feeling.
toastthemost said:
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
Click to expand...
Click to collapse
Ok lets see if I have this straight
You want to return the Atrix 2 when they don't even have the ICS update for the Motorola Razor yet and it's guaranteed? Me, I'm waiting for the Atrix 2 and here is why.
Google states that phones that run 2.3 can run ICS and it's up to the manufacturer to push the upgrades out. What manufacturer is going to push the hardest to get their handsets running ICS
Motorola/Google hands down
Clovett said:
Ok lets see if I have this straight
You want to return the Atrix 2 when they don't even have the ICS update for the Motorola Razor yet and it's guaranteed? Me, I'm waiting for the Atrix 2 and here is why.
Google states that phones that run 2.3 can run ICS and it's up to the manufacturer to push the upgrades out. What manufacturer is going to push the hardest to get their handsets running ICS
Motorola/Google hands down
Click to expand...
Click to collapse
Not so fast there.... you are forgetting AT&T is the carrier, and they HAVE to do the actual ROM build, MOTO will give them all of the needed firmware and drivers and such, but it is AT&T who actually does the final build and approval for the releases, what we get off the MOT dev sites, actually is a joint effort from both Moto and AT&T.
I have direct information that if the Atrix 2 gets an ICS build, and IF is the word here, it will not be right away.
Why? You will most likely ask. It is becuase they (Moto and AT&T) are more interested in "Selling" you another more expensive phone, with ICS already on it. Both MOTO and AT&T don't get anything by releasing a new version of the OS to your phone. Just because a Phone can run it, does not mean that they will make it happen. Don't wait for something that might or might not come. If that is the attitude then go get a phone that already has ICS on it, you will be much happier.
I have information that IF, this comes out it will be after June most likely, April or may possibly. This last sentence is unofficial information, the official info I got from my client is posted in the second post here.
Jim
jimbridgman said:
Not so fast there.... you are forgetting AT&T is the carrier, and they HAVE to do the actual ROM build, MOTO will give them all of the needed firmware and drivers and such, but it is AT&T who actually does the final build and approval for the releases, what we get off the MOT dev sites, actually is a joint effort from both Moto and AT&T.
I have direct information that if the Atrix 2 gets an ICS build, and IF is the word here, it will not be right away.
Why? You will most likely ask. It is becuase they (Moto and AT&T) are more interested in "Selling" you another more expensive phone, with ICS already on it. Both MOTO and AT&T don't get anything by releasing a new version of the OS to your phone. Just because a Phone can run it, does not mean that they will make it happen. Don't wait for something that might or might not come. If that is the attitude then go get a phone that already has ICS on it, you will be much happier.
I have information that IF, this comes out it will be after June most likely, April or may possibly. This last sentence is unofficial information, the official info I got from my client is posted in the second post here.
Jim
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Click to collapse
I agree completely on the time frame. However unlike other releases this one is different for Google. They will press extremely hard and bend over backwards to help update every phone in the field they can. The why is extremely easy
This ICS build will allow Google to build for their tablet platform AND the phone platform. The more phones they convert the larger the base to attract developers. This is the first shot they have had to have a single operating system. If they update every phone that can run ICS in about a year most phones current in the lineup and still in the field will be running ICS. Most tablets will be running ICS. As for the carriers they will leap on board since Google is going to be doing the work for them. The more phones on one platform the easier it will be to support. It's truly a win/win
^ Grabs popcorn
Sent from my MB865 using Tapatalk
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
Red-heads rock ... FYI ...
assuming the carpet matches the drapes
off-topic apologies... back to maintaining positive ICS thoughts...
From what I have read..it would seem that perhaps manufacturers and the "almighty goog" are fighting over device disk space with their proprietary interface bloatware and OS upgrades as well...hence the perpetual speak of "fragmentation" as well... too many differences and no commonality. To someone else's point, hopefully ICS can bring a closer point of unification.
shanghei said:
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
Click to expand...
Click to collapse
Interesting point well taken, but I'd have to as you this
Assuming you are the CEO of a carrier and you are presented with two paths and only have the time to pursue one course of action.
A) Put your programmers on fixing the current system and take them off upgrading as many phones as possible to ICS, even though the bugs with the phone are minor and don't impede actually using it as a phone.
B) Concentrate on moving forward with one platform so you can decrease support costs overall and get a big fat bonus
chose
shanghei said:
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
Click to expand...
Click to collapse
Long time or not, as long as it comes before my contract renewal date, I'll be happy
Considering this phone came out about two months ago, I will go ahead and assume that most of us just renewed our at&t contracts to get it... I will also assume that most of us have about two years before we can renew our phones so basically, there's no rush guys lol
Sent from my MZ617 using Tapatalk
The biggest problem I see is that Google is in the process of buying Motorola. The issue is that during such buyouts, there are a lot of movement of people who work there. Usually a lot of instability, layoffs and/or management changes happen during this period. The end result will be that the Atrix 2 will be caught in the shuffle and so I don’t have know if ICS will ever come to this device. Motorola doesn’t even seem to care to address the many bugs as it is with this phone, much less care about ICS.
Clovett said:
Interesting point well taken, but I'd have to as you this
Assuming you are the CEO of a carrier and you are presented with two paths and only have the time to pursue one course of action.
A) Put your programmers on fixing the current system and take them off upgrading as many phones as possible to ICS, even though the bugs with the phone are minor and don't impede actually using it as a phone.
B) Concentrate on moving forward with one platform so you can decrease support costs overall and get a big fat bonus
chose
Click to expand...
Click to collapse
It all depends on LOE. If the LOE is less than the cost to implement with newer handsets, then it will happen. If the LOE is more than the cost to implement ICS with all new phones, then it will not happen. Look AT&T has 4 different versions of the Iphone that all can run 5 different versions of IOS, and there is not a way to FORCE anyone on an older Iphone to upgrade, becuase there was not OTA until IOS 5.
Support is not a big issue for the carriers, because they really don't support the devices the manufactures do.
You need think way higher than just google and android in this equation and the fact that AT&T still has to support ANY handset (on their network) that has been sold through AT&T or Cingular since 3g rolled out. There are guys at corporate AT&T that still carry the first HTC Tytn phone (the first 3g phone on cingular / AT&T), because it was a beast for the time, and since it is still 3g, and works, AT&T has to provide support for it. Now are there updates from AT&T or HTC, no, but that is why this community is here. Those guys are all running some form of windows mobile 6 on it, so is it the latest, no, does it do the job, yes.
Again ICS might or might not come (at this point the LOE says no, most likely not), I can't spell it out for you any clearer than that or I will no longer have my current customer. I have way more information than I am letting on, that I can not release at this time.
Motorola has issued very few statements about devices that will be on the upgrade path to ICS and the ones that were stated are on Verizen and they havnt even been given a specific date as to when to expect the update.
AT&T has a very good record at getting updated to their devices and doing it in a timely manner compared to the other carriers. Look at the phones on Verizen and tell me how many are up to date and running Gingerbread 2.3.5 or higher, very few. Heck their famed Thunderbolt is still trying to get the Gingerbread update going. The OG Atrix recieved the Gingerbread update before 90% of all other phones had.
Im not confirming nor denying that we will get it but we have a very good chance considering AT&T's track record even though they are being tight lipped about things and I personally think we will. But hey I have been proven to be wrong also
So if Jim says May - mid summer I say that is acceptible in my books. Has anyone seen a PROVEN date as to the other devices yet? NO. We all just have to be patient and see how the events play out. Hope everyone has a good day!
JRW 28 said:
Motorola has issued very few statements about devices that will be on the upgrade path to ICS and the ones that were stated are on Verizen and they havnt even been given a specific date as to when to expect the update.
AT&T has a very good record at getting updated to their devices and doing it in a timely manner compared to the other carriers. Look at the phones on Verizen and tell me how many are up to date and running Gingerbread 2.3.5 or higher, very few. Heck their famed Thunderbolt is still trying to get the Gingerbread update going. The OG Atrix recieved the Gingerbread update before 90% of all other phones had.
Im not confirming nor denying that we will get it but we have a very good chance considering AT&T's track record even though they are being tight lipped about things and I personally think we will. But hey I have been proven to be wrong also
So if Jim says May - mid summer I say that is acceptible in my books. Has anyone seen a PROVEN date as to the other devices yet? NO. We all just have to be patient and see how the events play out. Hope everyone has a good day!
Click to expand...
Click to collapse
That is exactly what I have been trying to get across, Thanks! I also want to note that the carriers are not the ones that really care about which OS a phone is on or if it is up to date, just that it does not harm their network.
AT&T is really trying to get phones updated as soon as they can, if it is a feasible LOE. And they do have a good track record of doing so.
mathk said:
I just think it's too "plastic" (while it's still ... a kind of solid)...
Click to expand...
Click to collapse
I want to know what everybody does with there phone's that it has to be built like a tank. The A2 seems pretty tough. The only phone I ever had that died was because my dog got it.
Sent from my MB865 using xda premium
I better get an ice cream sandwich after having to deal with your crap HTC. This device was full of flaws when I bought it. That was inexcusable after paying top dollar for it. Verizon (Ripoff Mobile, Inc.) was too uptight to do anything about it. I would not be surprised if all the official talk was nothing more than hot air in the end. At least developers are working on a version. I am so glad I finally had some time to get root permissions on this phone. Did you feel betrayed after buying your TBolt? To be honest, I would have bought a marked down model if I had of know ahead of time what was going to happen.
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I would have deleted this if the option were available.
why so pissy. My phone was perfect out of teh box, it is faster than any of my friends dual core phones, and I have true unlimited 4g, and why do you care if we get official ics, you will just use a rom anyway, not an ota
Mr._Takahashi said:
I better get an ice cream sandwich after having to deal with your crap HTC. This device was full of flaws when I bought it. That was inexcusable after paying top dollar for it. Verizon (Ripoff Mobile, Inc.) was too uptight to do anything about it. I would not be surprised if all the official talk was nothing more than hot air in the end. At least developers are working on a version. I am so glad I finally had some time to get root permissions on this phone. Did you feel betrayed after buying your TBolt? To be honest, I would have bought a marked down model if I had of know ahead of time what was going to happen.
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I would have deleted this if the option were available.
Click to expand...
Click to collapse
Easy killer. My phone has worked mostly fine since day one. Sure there were some software issues (random reboots due to the LTE radio, GPS, the most annoying), but that is to be expected when you buy bleeding edge technology. This was the first Verizon LTE smartphone, EVER.
That being said, the device is still on par with other top devices today. I haven't upgraded, because I haven't found another device I like that much better than this. The Nexus is nice, but I'm not big on the light flimsy build of those phones, plus samsung is notorious for poor reliability. Motorola screen's have been awful so far, or I would have considered the Razr Maxx.
Bottom line...why don't you cry about it...
BTW, there is nothing special about ICS. Sure it's nice to have the newest thing, but there really isn't that much to get excited about. I still don't understand why honey comb and ICS got rid of the search button. I use that thing constantly.
I have to say I've been 99% happy with this phone since release.
The 1% was the odd rebooting issue I had for 4 weeks in aprilish.
Sent from my HTC ThunderBolt using Tapatalk
Honestly I've liked this phone since I first got it, battery life sucked but that was nothing rooting and loading a rom couldn't fix. Other than that I'm still happy with my purchase.
I especially like it cause me and my girlfriend got phones from a good batch, handles low voltages and overclocking even up to 1.8 (not needed though) perfectly.
Thanks to all the developers who have been developing for the thunderbolt since day one, and all that are continuing to do so!
Sent from my ADR6400L using xda premium
Bigandrewgold said:
why so pissy. My phone was perfect out of teh box, it is faster than any of my friends dual core phones, and I have true unlimited 4g, and why do you care if we get official ics, you will just use a rom anyway, not an ota
Click to expand...
Click to collapse
Let's see.
1. The phone was the Flagship phone for LTE and was released with Froyo.
2. The phone was buggy at release and still shows some issues.
3. Not everyone's phone was "perfect out of teh box". Some of us had to get replacements multiple times to get a *good one*.
4. ICS does have improvements over Froyo and GB.
5. Official OTA release of ICS will allow devs to create much better ROMs for this phone, rather approaching it by piecemealing parts from other Official ROMs.
6. Lastly, this phone was sold at a premium price and VZW's/HTC's support has been lackluster to be kind about it.
Note: I don't know the OP from Adam, but your experience, like mine, is anecdotal and not indicative of all others. VZW screwed the pooch on the roll-out and
HTC screwed the pooch on the releases of updates, support and finally, by rushing the damn thing out the door before it was ready.
sonicanatidae said:
3. Not everyone's phone was "perfect out of teh box". Some of us had to get replacements multiple times to get a *good one*.
Click to expand...
Click to collapse
That's with any phone these days. I haven't had a single smartphone I haven't had to replace for one reason or another.
On a side note, the Tbolt isn't the only flagship phone with problems. The Galaxy Nexus has really bad call connectivity problems from what I hear, and that's supposed to be the MAIN function of a PHONE. lolz
All i will buy is htc. I know updates are slow to come. I also dont care. The newest isnt always the best, there are usually a fresh set of bugs to work out. That being said, the devs here and other sites give me enough variety to satisfy me. If you dont like the process, learn to code.
Sent from my ADR6400L using XDA App
Mr._Takahashi said:
I better get an ice cream sandwich after having to deal with your crap HTC. This device was full of flaws when I bought it. That was inexcusable after paying top dollar for it. Verizon (Ripoff Mobile, Inc.) was too uptight to do anything about it. I would not be surprised if all the official talk was nothing more than hot air in the end. At least developers are working on a version. I am so glad I finally had some time to get root permissions on this phone. Did you feel betrayed after buying your TBolt? To be honest, I would have bought a marked down model if I had of know ahead of time what was going to happen.
Click to expand...
Click to collapse
I'm sure HTC is reading your post right now
If you care, go call them and say what you said directly as it will do far more good for you and for the community.
I moved onto a Nexus, but I still use my Thunderbolt for development testing apps I make. Not even the Nexus is perfect though as the internal antennas are not as powerful at picking up data. My db is usually 10-15db worse than the thunderbolt. However, I would not trade my Nexus for any other phone as I got tired of having to wait on HTC and Verizon for updates on the Thunderbolt.
i just lol at this thread.
Im an HTC fan. I got my tbolt on launch day and have never had an issue (not saying some havent) but I couldn't be happier.
Still have yet to find one phone on the market that has everything the tbolt has (not including dual core, which has not really impressed me) and still think it is a top 4g phone.
I would buy it all over again. We have received everything promised so far & it would be a nightmare for HTC to not give us ICS after they confirmed it...
I also have to say that Verizon did not screw up or delay the launch. There was never an official launch date given from them or HTC until the week before release, as is the norm with their releases. All other dates were made up by the internet and people.
HTC released about 6 updates to the phone between march and September, I think that is pretty good at keeping on top of it..
Jrocker23 said:
Im an HTC fan. I got my tbolt on launch day and have never had an issue (not saying some havent) but I couldn't be happier.
Still have yet to find one phone on the market that has everything the tbolt has (not including dual core, which has not really impressed me) and still think it is a top 4g phone.
I would buy it all over again. We have received everything promised so far & it would be a nightmare for HTC to not give us ICS after they confirmed it...
I also have to say that Verizon did not screw up or delay the launch. There was never an official launch date given from them or HTC until the week before release, as is the norm with their releases. All other dates were made up by the internet and people.
HTC released about 6 updates to the phone between march and September, I think that is pretty good at keeping on top of it..
Click to expand...
Click to collapse
Well said. People are never satisfied. I guess they think HTC should put out updates as often as some ROMs get updated...
Sent from my ADR6400L using xda premium
I got the TB for $49 bucks new when I dropped T-Mobile. Rooted it the day I got it home and have never had a single problem with it that I cannot blame on bugs in the ROM or me OCing the crap out of it.
Everyones phone is gonna be better or worse than the next guy. Did we get screwed by Verizon??? Show me where in writing the promise a full ICS upgrade and you will see thousands of TB owners lining up to sue the piss off Verizon and HTC.
If you are gonna stay up on the newest devices, Hopefully you are not paying retail for the devices, Shop around and you will be amazed at what you can find.
I have a galaxy nexus just sitting on stand-by cause i've had no problems with my tbolt, besides the dev slowing down i really have no problems with my tbolt and has been my favorite phone. while it would be nice to get ICS soon im not tripping about it, my contract for the thunderbolt ends in december much wait and see what comes out by then.
why is anyone bothering to respond to this guy? He doesn't like his phone, he needs to quit whining about it and get rid of it. No amount of "I love my phone!" posts are going to change his mind. They just bump this useless thread back to the top. Yes, I know I also just bumped this thread.
l7777 said:
why is anyone bothering to respond to this guy? He doesn't like his phone, he needs to quit whining about it and get rid of it. No amount of "I love my phone!" posts are going to change his mind. They just bump this useless thread back to the top. Yes, I know I also just bumped this thread.
Click to expand...
Click to collapse
Lol, you did.
Sent from my HTC Mecha using XDA App
The two people I know with a nexus have had quite a few issues with their phones.. biggest problems being being signal and when leaving WiFi they don't get data until turning their data off and back on... Point is what ever phone you go to there will be something that bugs you about it and the update that fixes your problem will never come out fast enough.. be happy for what you have..
Sent from my HTC Mecha using Tapatalk
i never get tired of forum drama, except that it makes me crave ham.
I haven't had a problem since day 1. I got home, rooted it and put liquid smooth on. I've always been one to have a new rom every week but this one's been so good with battery life and everything that I haven't even tried another one. I love this phone. On another note, my brother got the same phone and has had problems. Just like any other electronic item, you might get a dud.