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[Q] Edge handoff with Nexus S?

Hi I am new here. i have been lurking for a bit but didn't find an answer to the question I have so I decided to sign up. First a little background... first time android user coming from an iphone. I really like the NS, couldn't be happier. I am also pleasantly surprised by T-Mobile's data speeds. I live in Manhattan and as everyone knows ATT is the pits for reliable service and fast data speeds there. I have gotten 5.11mbps down using the speed test app on T-Mo in my apt. With ATT I could only get .78mbps down as the highest. Videos, websites, music downloads are all really quick on the NS. It is actually faster then my cable provider's internet service...probably because time warner sucks and my cable is split about 45 ways. I happen to work in Jersey City, right on the Hudson river overlooking Manhattan. When I am in the World financial center in lower Manhattan commuting to work I get the same high data speeds as I do in my apt. The WFC is right across from where I work. When I check T-Mo's coverage map there are 2 cell towers a stones throw from my building on the river front. That being said I only get Edge coverage. Does anyone else have an issue with bad 3G to Edge handoff with the NS or with T-Mo in general? I feel like I should have solid 3G service there! Is there a way to force 3G?....I would assume that 2 bars on 3G is better then 5 on Edge, at least as far as data speeds are concerned. T-Mo's site list my job site as having excellent coverage. Also, I have eliminated the possibility that the building I work in is causing the issue. When I am outside the issue persists. I have about a .25 mile walk to my building in Jersey and all along the way I am sitting on Edge.

Greg Tolan said:
Hi I am new here. i have been lurking for a bit but didn't find an answer to the question I have so I decided to sign up. First a little background... first time android user coming from an iphone. I really like the NS, couldn't be happier. I am also pleasantly surprised by T-Mobile's data speeds. I live in Manhattan and as everyone knows ATT is the pits for reliable service and fast data speeds there. I have gotten 5.11mbps down using the speed test app on T-Mo in my apt. With ATT I could only get .78mbps down as the highest. Videos, websites, music downloads are all really quick on the NS. It is actually faster then my cable provider's internet service...probably because time warner sucks and my cable is split about 45 ways. I happen to work in Jersey City, right on the Hudson river overlooking Manhattan. When I am in the World financial center in lower Manhattan commuting to work I get the same high data speeds as I do in my apt. The WFC is right across from where I work. When I check T-Mo's coverage map there are 2 cell towers a stones throw from my building on the river front. That being said I only get Edge coverage. Does anyone else have an issue with bad 3G to Edge handoff with the NS or with T-Mo in general? I feel like I should have solid 3G service there! Is there a way to force 3G?....I would assume that 2 bars on 3G is better then 5 on Edge, at least as far as data speeds are concerned. T-Mo's site list my job site as having excellent coverage. Also, I have eliminated the possibility that the building I work in is causing the issue. When I am outside the issue persists. I have about a .25 mile walk to my building in Jersey and all along the way I am sitting on Edge.
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kinda confused, are you using the phone on ATT or Tmo?
if its on ATT you will only be getting EDGE

Sorry for the confusion...this is on on T-Mo.

To help diagnose the problem ... do you have any friends who can verify that there is in fact T-Mobile 3G coverage at your work? (where you say you only have EDGE)
This could be a service issue that T-Mobile is unaware of; you could also call customer service and request that they test those towers.

may also be a matter of a Tech re associating your device with the tower

@Ravidavi: unfortunately I am the only t-mobile user in my group! everyone else is on vzw or att.
Sent from my Nexus S using XDA App

I've seen this too. This is my first t mobile phone too but it switches to edge and stays there in solid 3g areas. I want to like t mobile more but this is making it hard for me.

I'll call customer service. Complaining a bit might put it on their radar....
Sent from my Nexus S using XDA App

I called customer service. There is a known issue in the area.... Must be related to the blizzard we had.
Sent from my Nexus S using XDA App

Welcome to Android!
For the future, you can force 3G by going to your dialer and inputting:
*#*#4636#*#*
Phone Information
Flick down to where you see Preferred Network Type
Select 'Wcdma Only"
You will see your signal reset and should 3G be available in that area, you'll pick it up. I'm also a fellow Manhattanite and am too loving the T-Mobile speeds since I came from iPhone in January 2010 with Nexus One

Sweet thanks for that. It indeed showed no service at all on wcdma. That will definitely be a handy trick in the future!
allen099 said:
Welcome to Android!
For the future, you can force 3G by going to your dialer and inputting:
*#*#4636#*#*
Phone Information
Flick down to where you see Preferred Network Type
Select 'Wcdma Only"
You will see your signal reset and should 3G be available in that area, you'll pick it up. I'm also a fellow Manhattanite and am too loving the T-Mobile speeds since I came from iPhone in January 2010 with Nexus One
Click to expand...
Click to collapse
Sent from my Nexus S using XDA App

4g LTE outage Cause!

So get this folks... I had read here that a credit was being issued for the outage, so I decided to see what dollar amount I would be given. When I spoke to the rep, he offered me 1.99$ (2 days of data loss). So I said, ok, fair enough. I then asked what in the world happened, how was the entire US affected? The rep then proceeds to tell me that due to the massive tornado activity in the south, the 4g was effectively shut down. He says, nature can be that way sometimes... But, I was not to worry because the issue caused by the storm has been fixed. Now, basically I feel that just like anything, things will break, but to blame network screw-ups of this scale on god, Come On! I hope this will not be their official line, because I may not be the most tech savy tbolt user, but I know darn well this issue was NOT caused by friggin tornadoes! I guess they suppose the masses are that stupid. I guess mother nature also auto rebooted my phone right before the outage as well???? WOW!

mslove333 said:
So get this folks... I had read here that a credit was being issued for the outage, so I decided to see what dollar amount I would be given. When I spoke to the rep, he offered me 1.99$ (2 days of data loss). So I said, ok, fair enough. I then asked what in the world happened, how was the entire US affected? The rep then proceeds to tell me that due to the massive tornado activity in the south, the 4g was effectively shut down. He says, nature can be that way sometimes... But, I was not to worry because the issue caused by the storm has been fixed. Now, basically I feel that just like anything, things will break, but to blame network screw-ups of this scale on god, Come On! I hope this will not be their official line, because I may not be the most tech savy tbolt user, but I know darn well this issue was NOT caused by friggin tornadoes! I guess they suppose the masses are that stupid. I guess mother nature also auto rebooted my phone right before the outage as well???? WOW!
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Because the tornados couldn't have taken out cell towers?

Honestly, who gives a **** what caused the outage? Does it really make that big a difference to you? They acknowledged the problem, fixed it within 24 hrs and are crediting people's accounts (which they really don't even have to do). Kudos to Verizon, I say.

g00s3y said:
Because the tornados couldn't have taken out cell towers?
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They couldn't have taken out cell towers in CO, where I live. It's possible that a large network outage in the south might have caused a cascading failure for the rest of the country but that suggests a surprising fragility to the LTE network.
I'm not particularly upset about it but it is a bit curious that severe weather in the South would take down a network nation wide.

Um if tornadoes took out the towers, but only 4g was lost, and in some cases 3g, then these sound like some very finnicky tornadoes. If I was a tornado I wouldn't go for the 3g and 4g but leave the tower and its power source and 2g parts unharmed. Or were there actual places where all cell reception was lost? I only ever heard verizon say 4g was down, and that thunderbolt people might have issues thanks to how their phone hands off between 3g and 4g which was why people had to do t a fix to get from 1x back to 3g while 4g was down.

I'm not sure if this is true or if it is related to the tornadoes, but I read somewhere that their central/primary "router" went down.

I happened to be talking to a Verizon network tech on the day of the outage about a seperate issue and he said that they were having a problem with the eHRPD/LTE authentication system. So basically the phones were being denied access to the new networks but could still get on the old network. Who knows whether or not that's true but it sounds more plausable than bad weather.

mpw3000 said:
I happened to be talking to a Verizon network tech on the day of the outage about a seperate issue and he said that they were having a problem with the eHRPD/LTE authentication system. So basically the phones were being denied access to the new networks but could still get on the old network. Who knows whether or not that's true but it sounds more plausable than bad weather.
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Maybe the tornadoes took out the devices that were responsible for the eHRPD authentication.

cigar3tte said:
Maybe the tornadoes took out the devices that were responsible for the eHRPD authentication.
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True. Usually there's redundancies for that kind of thing though. Especially for a large company providing a service nationally.

I was in Alabama (Huntsville) during the tornadoes, and I can say that I was having the 3G issue the day before the storms came through. The only issue that the tornadoes caused was the inability to make and phone calls or send any texts (busy network error). I was able to receive calls and texts though.
Sidenote: My thoughts are sent out to anyone affected down there, there was a lot of damage done.

The flaw in the OP's information is most likely the source. He got the info from an account rep. While a tornado might be able to mess with things locally, no way one, or even a bunch of them could cause a nationwide problem. Just give up trying to figure out what the problem was, that's Verizon's job. Just enjoy the phone.

cigar3tte said:
Maybe the tornadoes took out the devices that were responsible for the eHRPD authentication.
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eHRPD has been disabled since the outage. Perhaps the devices are still down.

Perhaps you fail to see that our network is not just towers. It is tied to land based systems and a location of major traffic can shut a system down. All it takes is one hit in the right place and the whole thing fails. Main hub for fedex had a failure and it shut down their whole network worldwide.
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Is anyone seeing any outages today? I have been on 1x since around 6:00am mst

I'm down in phoenix 1x

3g in po dunk mississippi!
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LTE running fine here in Detroit.

Any update from Seattle? LTE working fine there today?

burntorangefan said:
Any update from Seattle? LTE working fine there today?
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Been working fine here in Seattle since Thursday morning. Rock Solid 4G - no jumps or anything.

1. Buy phone, data changes from 4G to 3G to nothing constantly.
2. Leaked radio comes out, data changes a little better.
3. Immediately prior to outage, constant 4G all day.
4. Outage occurs, 1x for days.
5. Outage fixed, solid 4G in Philadelphia.
6. Leave Philadelphia, back in Jersey, no 4G, Goes from 3G to nothing. Under settings/wireless & networks/mobile network says connection failed. Uncheck, then check, 3G back, then connection fails again later. WTF.

Data dead after kernel flash

I was running the 1204 Imnuts rom for the past day and today decided to flash the IMO 4.0 kernel with lagfix enabled. I also flashed FUGU tweaks prior to flashing kernel.
Everything went fine but a minute after booting my phone when the lagfix was enabled it dropped data. I restarted again and it did the same thing. I get about a minute of 4G and then it disconnects.
A little worried, I disable lagfix, let it reboot to convert back to RFS and then I Odin back to EE4 with the pit file for good measure.
Same problem. 4G for a minute or two at best and then no data. I put the phone on wifi and let it update to EP4D and the same scenario exists.
I took the phone to Verizon and they are sending me a new one(or refurbed I assume). Thank goodness for the extended warranty.
Anyone have an idea of what happened? 4G working for a minute or 2 and then data dropping all together?
I don't post much here but have been a ROM flasher since getting my Fascinate over a year ago so it's not a noob incident.

This has happened to me several times. Replacing the sim card fixed the issue for now.
Sent from my SCH-I510 using Tapatalk

In my area (Western NY), there is a 4G data outage. Started yesterday morning.

http://stopthecap.com/2011/12/07/verizon-wireless-lte-outage-impacts-service-on-east-coast/
Verizon Wireless has confirmed a major LTE outage is impacting their data customers up and down the east coast as of late last night.
4G service works only intermittently this morning for impacted customers. Many Verizon Wireless 4G phones are also not stepping down to the older 3G network properly during the outage, which means no data service at all, unless you are near a Wi-Fi hotspot.
The largest service area affected is New York City, but the outage is also impacting 4G customers in western New York, Pennsylvania, and northern Virginia.
Verizon has no estimated time when the problem will be repaired.
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You know... these are the time you, as an Android user, have to turn to the community to get help first.
Help from the Verizon Store Representatives? Don't make me laugh. They aren't known for being the sharpest knives the drawer, the sharpest tools in the shed. You get the idea.
Many times we know things hours before the store reps do or know things that the store reps don't even know at all. Definitely a situation in which the left hand doesn't know what the right hand is doing.
I know that the people with the high foreheads are busy trying to fix issue, but please... for God sake, put a damn notice somewhere where the whole damn company can see it so that you don't send people scrambling around looking for a fix for their devices when it's your own damn network that's broken again.

I drive between western PA and NYC everyday then home and had a similar problem when I first got Verizon and this charge. I was on the stock tomorrow and couldn't hold 4G to save my life. I called Verizon customer support, and they did something with the network and the phone, then told me to pull the sim out, blow everything out with canned air, reseat the sim card, and call back the next time I was in the area of problems if it didn't work. I don't know what they did or happened, but both my wife (she has a matching charge) and I haven't had any problems since
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My phone number is from NY although i live in las Vegas now. Maybe they are doing testing by phone numbers in given areas. Can't believe i am getting another phone out of the situation.
I asked the woman helping me for a new sim and she was adamant on replacing the device.
If it has to do with my number being from the northeast then the new phone will not work either.
Sent from my SCH-I510 using xda premium

During lunch today, I started having data problems in Montgomery, AL. It's been up and back down again in that time.

NY area is back online.

North East Ohio is still offline.
They say something happened to the switches that authenticate the SIM cards. So... why are there not regional switches or even a switch in each state? Redundancy, redundancy, redundancy.

trparky said:
North East Ohio is still offline.
They say something happened to the switches that authenticate the SIM cards. So... why are there not regional switches or even a switch in each state? Redundancy, redundancy, redundancy.
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Switch budget was cut to give more money to "Can You Hear Me Now" guy.
---------- Post added at 04:20 PM ---------- Previous post was at 04:13 PM ----------
bluevolume said:
NY area is back online.
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And we're back down in NY. LOVELY.

Media is starting to notice.
http://www.gottabemobile.com/2011/12/07/verizon-suffering-4g-lte-outage/

Here in north west Ohio I have nothing at all. Me, all my buddies, and my family have no 4g or 3g. This is a major outage. Very widespread.
Gears Of War 3!
GT = SAVAG3K1D911

I think this has something to do with the razrs claiming it has a broken sim. I strongly believe its all tied together in some way. I hope Verizon makes a statement and soon.
Gears Of War 3!
GT = SAVAG3K1D911

3g and 4g dead in San Jose, CA, both on my charge and a coworker's bionic. Looks national to me.

http://twitter.com/vzwsupport
VZW twitter feed says no ETA to fix the data problem
VZW Support
@VZWSupport VZW Support
There is no ETA at this time. We have engineers working on this. Thank you for your patience. ^JL
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I know why they are doing this. Verizon wants us all to buy 5G phones.

data issues

My gf's tb has been getting terrible data service since accepting the ota a few weeks ago. Her phone is rooted but runs a stock rom. Anyone else having this issue?

If you are s off and the radio from the previous version was better you could flash the radios from it and see if that helps.
Sent from my ADR6400L using Tapatalk 2

I've been having problems for the last week or so. I'm dropping my connection a lot and even when I'm showing a steady 4G signal, things are moving a lot slower than I'm used to. I've seen people with other Verizon phones complaining too so I'm not sure it has anything to do with the recent update.

I was having issues like that the other day. I had to put my phone in airplane mode and take it back out just to get my phone to load webpages. The next day everything was fine again.
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Same problem. I'll be fine for a while then I'll lose data connection completely, get it back, drop a few seconds later and this keeps going on for a while. For me, Google Maps has been something that drops my data connection after I launch. I eventually have to put airplane mode on/off for the connection to stabilize.

I've noticed these issues more frequently lately with various users in this forum. I myself have noticed data issues as well. Could it be a Verizon issue? If so many of us are having similar issues. I'm running eternity r248, great Rom but occasionally have these data drops. I'm in a good 4G coverage area.
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I'm running Thundershed 1.6 and the most recent leaked radios. As far as I can tell there is an issue on Verizons end. For the past 4 days I've had a strong connection to a 4G tower but data doesn't work at all until i switch to 3G.
While troubleshooting this I flashed a new ROM, radios, kernels, hard/soft resets, battery pulls, reseat SIM card, everything. Nothing seemed to work so I'm convinced we just have to wait for Verizon to fix things.
-Nex

Since about a week ago my LTE data has been frequently dropping in and out in previously known good areas and it will not transition to 3G. Fed up I decided to go into ##778# and change eHRPD to EVDO. Has been stable so far but more time will tell.
Update: It's still dropping in and out. Trying OpenMobile leak radio since I had good experience with it in the past.

There's ongoing data issues on Verizon's end, particularly on and near the east coast. Apparently, they're trying some different authentication settings that are resulting in mobile data automatically unchecking itself in settings, data drops, weak signal, and inconsistent signal. Hopefully Verizon will get it together soon.
Sent from my highly tweaked and customized Thunderbolt 4g!

I reported my issues to tech support the other day and finally managed to get it bumped up to the next level today.
The tech knew nothing about any network problems and when he did a search for customers filing similar complaints in my area (Metro-Detroit), he found nothing unusual that would lead him to believe that there was a widespread issue.
He is convinced that there's either a problem with my sim card or the phones radio. He mentioned that they have been having a lot of problems with sim cards failing and said that in his experiences, they have a life expectancy of around 6 months before they start acting up.
He is sending me a new sim card and replacement phone via Fed Ex so that I can test out both of his theories.

I called yesterday to talk about my data issues and the tech is sending me another bolt and Sim card with no questions asked
Sent from my ADR6400L using XDA

Have you tried to use a special tee shirts antenna shirt that is made for our phone.
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My replacement phone arrived so I popped in my SIM and fired it up. Same exact problems with data drops.
Still waiting for the SIM to show up, it was shipped separately.

Interesting... Sounds like a bad SIM but that seems strange to me.
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bond32 said:
Interesting... Sounds like a bad SIM but that seems strange to me.
Sent from my ADR6400L using Tapatalk 2
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I'd like to think that it's as simple as replacing the SIM card but I have a feeling it's a network thing.

jmz768 said:
I'd like to think that it's as simple as replacing the SIM card but I have a feeling it's a network thing.
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most likely is. Been fighting with data issues for three weeks. 4g is completely useless lately because of the connection problems. And since they dropped a bunch of 3g towers around here, 3g signal just sucks. Lucky to be able to open a web page a couple times a day downtown in my city.
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Sadly, I was right. Swapped out SIM cards today and within minutes, was having the same problems.
What's most annoying is that this appears to only be an isolated problem in certain areas and with certain users. If it was widespread, Verizon would certainly know about it and be on top of things. I'm not even sure that anybody at any level knows that some of us are having these problems with data drops.

Disregard. It appears to be network issue all along.

I have the same horrible data dropping issue all the time. I live in Minnesota, if that helps. I bought this phone used on ebay and I don't think Verizon will send me a replacement, right?
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I recently had data drops with the latest radio. When I switched to the 605.9 radios that stopped. That may not work for everyone though.
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4G Outage?

Last night my phone suddenly switched off from 4G to 3G and ever since it has been stuck in 3G. My house usually gets a very strong 4G coverage. Does anyone else in the Hartford, CT area have this problem? Or is this how Verizon throttles heavy data usage?

Verizon doesn't throttle 4G because..well..unless they wanna visit from the FCC, they can't.
But in Toledo, Ohio, I got full service.

detta123 said:
Verizon doesn't throttle 4G because..well..unless they wanna visit from the FCC, they can't.
But in Toledo, Ohio, I got full service.
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Click to collapse
While you are technically correct we all know the fcc ain't gonna do ****. When do they ever take people to task over their offenses. Last time I checked, never.
Sent from my SCH-I535 using xda premium

I thought they could throttle the unlimited users but not the tiered data plans. Is this wrong?

I just attempted to activate a GS3 with verizon yesterday, but was unable to get a 4g signal. After a long conversation with customer service, I finally got on the phone with a technician who informed me that Samsung has a batch of GS3s out that are having trouble getting a 4g signal and that they are working on pushing out a patch to fix the problem. Kind of sounded a little fishy, but that's what he told me.
Anyway, after digging around online for a fix I found a suggestion that turning the phone on without the sim card, turning it back off, inserting the sim card and turning it back on would fix the problem. Surprisingly it seems to have worked, although I will still be exchanging the phone to be sure. It couldn't hurt to try it in your case though.

I never had a problem getting 4G before. Whatever it was it seems to be fixed now.

My 4g is working in Greensboro n.c.
Sent from my SCH-I535 using xda premium

Strong 4G signal here in Detroit, MI. May have been an isolated outage in your area??? Tower issues???

Next time reboot or toggle airplane mode off/on.