Button light problems. - HTC Sensation

Anyone have the same problem as me? Basically my capacitive button back lights tend to not always actually light up. They choose when they want to light up. I usually do a reboot and they go back to normal but an hour later they shut off and turn on whenever, rarely turn back on though.
Sent from my HTC Sensation 4G using XDA App

They are turned off when the sensation is exposed to light and are on when there isnt that much light. For example, using the sensation in sunlight will keep it off while using the sensation in a dark room will leave it lit.

durps said:
Anyone have the same problem as me? Basically my capacitive button back lights tend to not always actually light up. They choose when they want to light up. I usually do a reboot and they go back to normal but an hour later they shut off and turn on whenever, rarely turn back on though.
Sent from my HTC Sensation 4G using XDA App
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Never had this problem... but my guess is like the guy above mentioned...

boodee0110 said:
They are turned off when the sensation is exposed to light and are on when there isnt that much light. For example, using the sensation in sunlight will keep it off while using the sensation in a dark room will leave it lit.
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Yeah, I get what you mean, my G2 was like that as well.
Thing is that im in my room right now and its dark in here, besides my tv which isnt emitting much light and theyre off right now. Luckily i still know where the buttons are located and which one is which, but its annoying knowing theyre off when they should be on.
Sent from my HTC Sensation 4G using XDA App

durps said:
Yeah, I get what you mean, my G2 was like that as well.
Thing is that im in my room right now and its dark in here, besides my tv which isnt emitting much light and theyre off right now. Luckily i still know where the buttons are located and which one is which, but its annoying knowing theyre off when they should be on.
Sent from my HTC Sensation 4G using XDA App
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Sounds like its time to send in your phone for a replacement. I just tried on mine what you described, and my keys light up. I would get a warranty exchange

durps said:
Anyone have the same problem as me? Basically my capacitive button back lights tend to not always actually light up. They choose when they want to light up. I usually do a reboot and they go back to normal but an hour later they shut off and turn on whenever, rarely turn back on though.
Sent from my HTC Sensation 4G using XDA App
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I have the exact same problem with my button back lights, and will probably have to send it back to HTC for a replacement.

schoei1 said:
I have the exact same problem with my button back lights, and will probably have to send it back to HTC for a replacement.
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Just put your finger over the light sensor. If the capacitive lights come on, they work.
If they don't come on, they don't work.
Sent from my 3DeeVo
R WE NOT PHONES?!?

I just learned that if I put my finger over the sensor light, the button back lights turn on. That is great news, because I didn't want to send my phone back.

schoei1 said:
I just learned that if I put my finger over the sensor light, the button back lights turn on. That is great news, because I didn't want to send my phone back.
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True, but they shouldn't function that way. It should be automatic. I'd send it in for repair.
Sent from my HTC Sensation 4G using XDA Premium App

mike2518 said:
True, but they shouldn't function that way. It should be automatic. I'd send it in for repair.
Sent from my HTC Sensation 4G using XDA Premium App
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They are 'automatic'. They come on when the phone is booted, and when the ambient light is low.
They don't STAY on when you can see them perfectly well without being lit. That would drain your battery life faster.
That's actually a good thing.
People shouldn't return a device because of a 'feature', IMHO.
R WE NOT PHONES?!?
Sent from my 3DeeVo

Mine stay on constantly regardless of light. Not sending it for repair as it's likely software not a hardware problem.

durps said:
Anyone have the same problem as me? Basically my capacitive button back lights tend to not always actually light up. They choose when they want to light up. I usually do a reboot and they go back to normal but an hour later they shut off and turn on whenever, rarely turn back on though.
Sent from my HTC Sensation 4G using XDA App
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I don't even realize if mines are on or off since I know where the buttons are, so I guess it doesn't bother me.

Related

[Q] Is there a problem with my myTouch 4g?!?!?

Can you guys do me a favor and check if there is a problem with my mytouch? Go somewhere where you can see your background well like the homepage or the messaging app preferably. Now at the center of your screen press pretty hard with your thumb and hold it there for a second or two. Do you guys also get that rainbow effect like when you press an lcd monitor, and then hear like a click when you let go? As long as you guys can replicate that I'm good.
Nope, I dont get that.
Sent from my HTC Glacier using XDA App
toby4059 said:
Nope, I dont get that.
Sent from my HTC Glacier using XDA App
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balls........
one of the demo phones did this at the store, looked like someone damaged the screen by pressing to hard. even when you touched it lightly on that spot it gave the rainbow effect. im not going to push that hard on mine to try and recreate it. to me it sounds like your screen is damaged.
no because mine only happens when i press moderately hard.
Well thats good it doesnt do it all the time, mine doesnt change colors with moderate pressure.
Sent from my HTC Glacier using XDA App
bijanian said:
no because mine only happens when i press moderately hard.
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As the saying goes "It only hurts when I do that... Well STOP doing it!"

Had phone for one week, no longer recognizing fast swipes.

For the first week, I could do a fast swipe across my home screen to get it spinning. Worked 100% of the time. As of yesterday, it literally no longer recognizes these swipes. It won't move at all, or sometimes it will think I clicked on an app instead of swiping.
Same thing applies to the lock screen. I have to slowly bring up the ring to unlock. Extremely irritating.
What saddens me is this happened on my first phone as well after about a week (exchanged that phone because of dust). Looks like it wasn't just that phone.
brian85 said:
For the first week, I could do a fast swipe across my home screen to get it spinning. Worked 100% of the time. As of yesterday, it literally no longer recognizes these swipes. It won't move at all, or sometimes it will think I clicked on an app instead of swiping.
Same thing applies to the lock screen. I have to slowly bring up the ring to unlock. Extremely irritating.
What saddens me is this happened on my first phone as well after about a week (exchanged that phone because of dust). Looks like it wasn't just that phone.
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Same thing happened to me. Seems like after a week things get funky. Probably just some crappy software coding because the Evo3d doesn't have that problem at all.
jlevy73 said:
Same thing happened to me. Seems like after a week things get funky. Probably just some crappy software coding because the Evo3d doesn't have that problem at all.
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Hopefully that OTA coming out fixes the problem, or else I might return it for good and wait on another phone.
I had it for 9 days. No problems with touchscreen. And check the "touchscreen not responsive" thread for possible solution
Sent from my HTC Sensation Z710e
No issues yet. I only get the spinning effect here and there but I have to swipe fast.
Sent from my HTC Sensation 4G using XDA Premium App
Mine was like this from the start and I couldn't unlock the screen 75% of the time. Yesterday for no reason my screen is normal and the lockscreen works every time.
Sent from my HTC Sensation 4G using XDA Premium App
Same thing happened to me last week. Thought it was because I had installed a bunch of apps, but it wasn't that. What I did was I cleaned the phone with a cloth (inside & out) and VIOLA, it started swiping fast again.
Sent from my HTC Sensation 4G using XDA Premium App
Seems like a grounding issue, but we don't exactly know what's causing the problem. It works sometimes, doesn't work others.
This really sucks. Just the other day I could get it to spin with one swipe. It's impossible to do with any amount of swipes now.
I have to double swipe to get it to work. I have to kill all the running processes in the quick settings first.
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Same thing happened to me last week. Thought it was because I had installed a bunch of apps, but it wasn't that. What I did was I cleaned the phone with a cloth (inside & out) and VIOLA, it started swiping fast again.
Sent from my HTC Sensation 4G using XDA Premium App
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How did you clean it inside? Outside i can understand, inside i'm a bit confused?
crisisinthecity said:
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
Sent from my HTC Sensation 4G using XDA Premium App
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Agree, not just useless but a waste of time if you trigger it accidentally. Sense REALLY needs a "performance" setting that disables all the animation crap, like Windows has. That sliding home screen after unlocking is also really silly. I want snap, not spins and gradual fades. If they want to make everyone happy they need to maximize customization.
crisisinthecity said:
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
Sent from my HTC Sensation 4G using XDA Premium App
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Responsiveness
Sent from my HTC Sensation 4G using XDA Premium App
I'm on my 2nd Sensation and after a week with the second one I am experiencing the unlock issue. I think I'm going to exchange for a SGS4G. Sucks because I absolutely love the phone otherwise.
crisisinthecity said:
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
Sent from my HTC Sensation 4G using XDA Premium App
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I just use it as a way to make sure my screen is still responsive. I couldn't care less about anything else about it.
crisisinthecity said:
What's the point of the carousel super spin? Mine doesn't do it unless I hit it just right, but in my eyes its a total novelty.
Sent from my HTC Sensation 4G using XDA Premium App
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samnada said:
Agree, not just useless but a waste of time if you trigger it accidentally. Sense REALLY needs a "performance" setting that disables all the animation crap, like Windows has. That sliding home screen after unlocking is also really silly. I want snap, not spins and gradual fades. If they want to make everyone happy they need to maximize customization.
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Yes we all agree that the effect itself is not important. But it shows the responsiveness of the touchscreen. If you cant get it to spin, your phone feels like ass when you swipe things.Well hell not just swiping, anything touch related. I removed my sim card, battery and SD card to take it back and exchange it and all of a sudden it started working great. Has been flawless for the past few days, real happy! until today.. I left it on the roof of my car and it hit the road at about 55 and got ran over multiple times. I couldn't find it when i went back to try and save my sim for the trusty N1 but my Bluetooth earpiece came on when in the vicinity and i actually got a phone call when i was waiting to cross the road to pick up the carcass. Had to use the BT though unlocking on the screen would slice your fingers open. So now i'm back to a non responsive touchscreen! DAMMIT! I finished it off prying it open to get the sim, battery and SD card out. Asurion replacement to be here Friday.
I had the same problem after three weeks of the touch screen working perfectly. I followed the instructions in the touch screen issues thread and it fixed it!. I didn't even wait an hour like it said. Turn off your phone, take the battery out, put the back cover back on, hold the pet button for like 15 seconds then Open it up and put the battery back in and turn it on. Worked for me!
Sent from my HTC Sensation 4G using XDA App
fiestaterp90 said:
I had the same problem after three weeks of the touch screen working perfectly. I followed the instructions in the touch screen issues thread and it fixed it!. I didn't even wait an hour like it said. Turn off your phone, take the battery out, put the back cover back on, hold the pet button for like 15 seconds then Open it up and put the battery back in and turn it on. Worked for me!
Sent from my HTC Sensation 4G using XDA App
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That process didn't work at all for me. Left the battery out for just over an hour. All screen issues of being unresponsive are still there. No fast scrolling and lockscreen issue getting quite bad. Can't get carousel at all anymore. And it takes about 5 tries to unlock lockscreen.
Sent from my HTC Sensation 4G using XDA Premium App
fiestaterp90 said:
I had the same problem after three weeks of the touch screen working perfectly. I followed the instructions in the touch screen issues thread and it fixed it!. I didn't even wait an hour like it said. Turn off your phone, take the battery out, put the back cover back on, hold the pet button for like 15 seconds then Open it up and put the battery back in and turn it on. Worked for me!
Sent from my HTC Sensation 4G using XDA App
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I might try this but what is the Pet button?

Backlight buttons

Just curious if everyone else's buttons backlight all three are either lit up or not. On mine, the back and home are while the recent one is sometimes. My guess is that it's a defect. It's just weird that it'll light up with the others occasionally so I know the light works. I really hate to have to swap this thing out cause everything else works great.
Sent from my HTC One XL using xda premium
I've been trying to figure this out, actually.
All three of mine are either on or off - but it seems like while the phone is plugged in (not being touched) with the screen on... the buttons are lit up all the time.
Only this morning they were off while the screen was on and the battery was charging. Very weird.
You know, I just noticed mine are off. Going to investigate.
Sent from my HTC One X using xda premium
Just realized they turn off when in a bright environment and turn back on when dark. I guess.I learned something today. lol
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But it's all three correct? Not just the first two? My recent button hardly ever comes on..only occasionally.
Sent from my HTC One XL using xda premium
kravguy said:
But it's all three correct? Not just the first two? My recent button hardly ever comes on..only occasionally.
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Yeah, it's all 3. All 3 are either on or off. Yours is broken. I wouldn't really mind if all of mine just stayed off. lol
Sent from my HTC One X using xda premium
I could care less if they ever came on Hopefully an update will make it so we can turn them off/on or dim after a certain idle time.
equlizer said:
I could care less if they ever came on Hopefully an update will make it so we can turn them off/on or dim after a certain idle time.
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+1
Sent from my HTC One X using xda premium
equlizer said:
I could care less if they ever came on Hopefully an update will make it so we can turn them off/on or dim after a certain idle time.
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It comes in handy at night. Other than that, they shouldn't come on. And damn, I didn't want to take mine back. I at least can get mine set back up pretty quickly.
Sent from my HTC One XL using xda premium

Issue with Hardware Button Lights

Not sure if there is anything I can do for this. The lights for my three hardware buttons (back, home, and multi) do not work right. The back key works just fine, the other two light up sometimes and sometimes not. If I squeeze the phone sometimes they come back on. I am unlocked so my warranty is void. Anyone have any thoughts?
Sent from my HTC One X using xda premium
cyber_pete said:
Not sure if there is anything I can do for this. The lights for my three hardware buttons (back, home, and multi) do not work right. The back key works just fine, the other two light up sometimes and sometimes not. If I squeeze the phone sometimes they come back on. I am unlocked so my warranty is void. Anyone have any thoughts?
Sent from my HTC One X using xda premium
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There's a sensor so the lights only light up when your in a dark place in a light place to sva battery they don't light up
Sent from my HTC One X using xda app-developers app
nman123 said:
There's a sensor so the lights only light up when your in a dark place in a light place to sva battery they don't light up
Sent from my HTC One X using xda app-developers app
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did you even read what he wrote? It seems like a hardware fault I would still try sending it in.
If you can't get them to fix it under warranty (doesn't hurt to try), I suggest just turning them off completely.
Sent from my HTC One X
I think I am going to go into the store and give it a shot, see what they say. All they can do is say no. Thanks.

Are the buttons supposed to light up?

New to the one s. Coming from the sensation. Like the title says are the buttons supposed to light up? Mine don't.
Sent from my One S using xda app-developers app
Mine doesn't stay on either. Actually... The only time mine is ever on is during boot and when doing a hard reset. It seems like they should be on anytime the screen is on, the device would look a lot better that way.
Mine time it after inactivity, but they are in quite often
Sent from my HTC VLE_U using xda app-developers app
In a dark area, yes. Otherwise, no. It uses the light sensor near the HTC logo. If you cover your hand over that area, the buttons should light up. Mine do.
Sent from my locked, tampered ville

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