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[Q] Wall Charger dead after plugging in USB 3.0 cable

A word of warning - I received my USB 3.0 extension cable from Amazon yesterday, plugged it in when I got home and it started to charge. I noticed after a few minutes that the charge icon had disappeared and now the charger does not seem to work at all; tried both dock and tablet sockets.
This was the cable recommended from the other thread on the forum about charging the device.
http://www.amazon.co.uk/gp/product/B003QZKMU4/ref=oss_product
I'm fairly sure that it is the UK three pin socket part that has died as the machine is picked up by my PC over the USB cable. I've tried the usual taking the thing apart and re-clipping it back together, I've even checked the teeth on the cable to make sure nothing is damaged, still no joy.
I've emailed Asus support but after reading through the forum I'm not overly positive that they will be any help at all. I suppose I'll have to wait for the Chinese/Hong Kong factories to start kicking these out on Ebay as there doesn't seem anything in the UK at the moment. So I'll sit here and watch my 90% battery slowly die and the machine get covered in dust.

Why don't you get a cheap ipad charger in the meantime. Takes longer but do the charging overnight?

Thanks for the tip. Is the propriety charger the same or do you just mean the USB wall plug end?

dainesefreak said:
A word of warning - I received my USB 3.0 extension cable from Amazon yesterday, plugged it in when I got home and it started to charge. I noticed after a few minutes that the charge icon had disappeared and now the charger does not seem to work at all; tried both dock and tablet sockets.
This was the cable recommended from the other thread on the forum about charging the device.
http://www.amazon.co.uk/gp/product/B003QZKMU4/ref=oss_product
I'm fairly sure that it is the UK three pin socket part that has died as the machine is picked up by my PC over the USB cable. I've tried the usual taking the thing apart and re-clipping it back together, I've even checked the teeth on the cable to make sure nothing is damaged, still no joy.
I've emailed Asus support but after reading through the forum I'm not overly positive that they will be any help at all. I suppose I'll have to wait for the Chinese/Hong Kong factories to start kicking these out on Ebay as there doesn't seem anything in the UK at the moment. So I'll sit here and watch my 90% battery slowly die and the machine get covered in dust.
Click to expand...
Click to collapse
My PSU died, and after a week of back and forth to ASUS service they have declared my TF DOA and told Comet to replace it.
They are doing a doorstep swap tomorrow for me.
I have also posted about PSU's with a known fault, look in the accessories forum

I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.

bbilko said:
My PSU died, and after a week of back and forth to ASUS service they have declared my TF DOA and told Comet to replace it.
They are doing a doorstep swap tomorrow for me.
I have also posted about PSU's with a known fault, look in the accessories forum
Click to expand...
Click to collapse
I checked my serial number a few days ago and it was supposed to be one of the ok ones.
I also took the thing to pieces as much as I could without resorting to a screwdriver. It's been left out over night and put back together a few times.
The whole thing doesn't look to be the best put together electrical item I've seen. In fact my Desire charger makes it look like some 5p Chinese shonk, oh err hang on a minute it is.
Just looking at iPad chargers now.

Same thing with me and extension off ebay one day after I got it. What I had to do was a factory reset to get it to show the charge icon. Now it's been fine since going on 2 weeks now.

dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
I did that too, but it didn't work for mine, so i tapped it on my desk and voila, it works fine now.....dunno how long it'll last though
Sent from my Transformer TF101 using Tapatalk

lacrossev said:
I did that too, but it didn't work for mine, so i tapped it on my desk and voila, it works fine now.....dunno how long it'll last though
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Funny you should say that, I was all about to give up and then gave it the tap of life on the window ledge and it started working again. The annoying part was that I'd moved it from the usual changing point to test it out so I have had to very gingerly move it back.
It's still working but I'm not sure how long it will last. I think that maybe the USB lead must have move something out, which is odd as it was a really loose light connection. The upshot is the charger is now going to be left untouched and the USB 3.0 lead is going in the bin.
Not really a robust item the wall charger!

Yes, mine was one of the good ones too....
Sent from my Transformer TF101 using XDA Premium App

dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
I second this.....same has happened several times to me when trying to get usb 3 cable to act as charger lead extension. Just leave it unplugged for 15- 20 mins and all ok.

Charger or dock battery??
I don't know the inner-workings between the charging adapter, the USB cable and pins - and the dock battery itself so I thought I'd throw this out there:
My dock battery has stopped charging. I can plug the tablet into the dock - have the dock plugged into the wall - and the tablet itself will charge (and the adapter will heat up) - but as soon as I remove the tablet, the adapter cools down, and the dock battery never charges (just blinks orange forever).
I've just been assuming all along that it was the dock or the dock battery that had gone bad for some reason.
But would it be possible that it could be a pin / cable / adapter issue instead?
I wonder if different pins control the charging of the tablet vs the charging of the dock?
I'm *hoping* it's the dock itself because at least I can still return that and wait for another to come in stock. But if it's the adapter or cable, it looks like I'd be SOL and have to send my whole freakin tablet back for a replacement!

I'm sitting on hold with Asus now because last night neither my tablet or dock would charge. I do not have the extension cable but have one on order from Ebay. I was planning to test all the pins on the cable while the unit was charging to figure out which additional pins are communicating with the charger to start the charge. While sitting on hold I came across this post and decided to try the charger again and now my tablet is charging. Will try the dock once I'm fully charged.
I love my TF but this charging stuff is micky mouse. I hear some people can charge connected to a PC, I have never been able to. Now I need to do some more searching to see who had what extension cable from where.
Check the thread link in my signature to see my finding for making a cable to allow charging from other sources.

It's all a bit of pot luck by the sounds of it.
Don't leave it on charge over night, don't plug the wrong sort of USB lead in and don't move the charger.
I think I'll be buying some £2 Ebay charger as soon as they appear, can't be any worse.

dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
A sense of panic set in when my charger stopped working after trying to use a USB 3.0 extension cable I purchased from Monoprice. After following this simple suggestion, I'm happy to report that all is working once again.
I never did get the USB 3.0 extension cable to work though. It was one that others have reported success with too. I guess I'll be sticking to a cheap extension cord for now.

This extension from CompUSA works like a charm. Its prices is awesome too. The adapter charges TF/KB seamlessly for me. Spread the words.
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662497&CatId=5476

jschmier said:
A sense of panic set in when my charger stopped working after trying to use a USB 3.0 extension cable I purchased from Monoprice. After following this simple suggestion, I'm happy to report that all is working once again.
I never did get the USB 3.0 extension cable to work though. It was one that others have reported success with too. I guess I'll be sticking to a cheap extension cord for now.
Click to expand...
Click to collapse
+1, I had a "[email protected]# no this isnt happening" moment. Still waiting for my extension cable.

12 foot cable
AcidCool2K said:
This extension from CompUSA works like a charm. Its prices is awesome too. The adapter charges TF/KB seamlessly for me. Spread the words.
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662497&CatId=5476
Click to expand...
Click to collapse
Ultra also makes this cable in a 12 foot length. Part #U12-40579. I have both the 6 foot and 12 foot lengths and they charge my 32TF and dock without issues.Both can be purchased from CompUSA.

[Q] Problem with charger

Hello,
I didn't use my tablet since 2 month and last week, i installed team EOS 4.2.2 JB rom.
After, my cable did'nt worked, When i tried to conect it to my computer, there was an error message that the tablet wasn't detect correctly.
And when i put the cable into the charger and the table to charge on the wall, i saw the icon on the right corner of the tablet charging but in the information battery, i sax that "Disconect" and the tablet % didn't grow up.... So i thought the cable was dead and i bouth one new on ebay.
With the new cable, no problem the tablet was detect and the charging with the charger was good. But after 2 days, i had new problems.
when i conect the tablet on my laptop, all is OK, the tablet is detect normally. But whn i try to charging with the charger on the wall, the tablet doesn't charge. I see the icon in the right corner is charging but in the battery informations, i see "disconect" again and the battery doesn't charge.
Yesterday, i saw a topic that i can put the charger on the freezer, i put it alle the night and i tried this morning but nothing the tablet does'nt charge.
On the charger, there is 2 parts, I open the little part with removing a screw and i tried to little move the 2 metal parts but nothing alwas the same problem.
So i think now the problem is not the new cable but the charger.... I know it's a specific voltage and if i try with my HTC ONE X charger, this will not work...
But maybe it's a problem with the tablet connect port?
I changed the rom and i installed the Cyanogen 4.2.2 this morning, and now when i conect the cable, with the computer, it's OK i see my tablet but the icon on the table isn't charging and i see "disconect in the battery information". And with the charger wall, it's the same, i have charge icon and i have disconect in the battery information
Do you think i must buy a new charger?
Sorry for my poor English my French

Try a trickle charge from the USB PC > Tablet
Plug the tablet cable into PC USB port and turn off the screen, then leave to trickle charge overnight
If you have the screen on it will not charge, so best to leave it off for a few hours to test if it is a charger problem

*Detection* said:
Try a trickle charge from the USB PC > Tablet
Plug the tablet cable into PC USB port and turn off the screen, then leave to trickle charge overnight
If you have the screen on it will not charge, so best to leave it off for a few hours to test if it is a charger problem
Click to expand...
Click to collapse
I Tried to connect PC USB > tablet with the screen turn off. It's not work
I tried to PC USB > tablet turn off and it's not work too...
the problem is the charger connextion on my tablet?

kevin761 said:
I Tried to connect PC USB > tablet with the screen turn off. It's not work
I tried to PC USB > tablet turn off and it's not work too...
the problem is the charger connextion on my tablet?
Click to expand...
Click to collapse
When you use PC USB to charge, it will not show charging on the screen, you have to leave it overnight for best test results
The freezer trick should only be used for about 20 minutes just to cool the charger down and reset the cutout
Try trickle charge overnight, if it works, its the charger

I think this is because tablet use a lot of power when in use and that is why the tablet is discharging when you use it. PC has even less powerful USB charger so the tablet will probably be recharging VERY slowly or even discharging when you use it.
You should leave tablet overnight to recharge and it is better to charge it in one piece than constantly plugging and unplugging it from PC.
Have a nice day,
Žiga

ZigaG said:
I think this is because tablet use a lot of power when in use and that is why the tablet is discharging when you use it. PC has even less powerful USB charger so the tablet will probably be recharging VERY slowly or even discharging when you use it.
You should leave tablet overnight to recharge and it is better to charge it in one piece than constantly plugging and unplugging it from PC.
Have a nice day,
Žiga
Click to expand...
Click to collapse
You should be able to charge and use it at the same time with the actual charger plugged in, but you are correct, with the PC you can not use and charge unless you mod your USB ports for extra power

Ok i will try to conect the tablet (power off) all the night to my computer but i think it will not charge...
And if it's not work, it's not a problem with the cable because i can use the cable to transfer media PC> Tablet, so it's a problem on the tablet connector?

Hello,
My tablet was charging all the night. She was at 22% and now 38.... It's very slow!!! But now, i know that my tablet and my cable are OK and my charger is the problem.
There is a solution to repair my charger or i must buy an other?

I'm searching to conect an old cable to my charger for rc cars. Whith my charger rc car, i can charge Nimh, Nicd and lipo accus.
I cutted an old cable for tf101. I think it's a USB 3.0 because i have 5 little cables.
I think i need to charge at 15V-1A... But i wouldlike to know what are the colors of negative and positive cable because in my TF101 cable i have this colors:
white-green-red-orange-yellow...

kevin761 said:
I'm searching to conect an old cable to my charger for rc cars. Whith my charger rc car, i can charge Nimh, Nicd and lipo accus.
I cutted an old cable for tf101. I think it's a USB 3.0 because i have 5 little cables.
I think i need to charge at 15V-1A... But i wouldlike to know what are the colors of negative and positive cable because in my TF101 cable i have this colors:
white-green-red-orange-yellow...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1087321

Try this, separate charger and its pins, then take it along with the cable and put it in a zip pouch, now freeze for say 2 hrs. Take it out let it return to normal temperature and then try charging. Remember freeze them in a zip pouch (air tight)
Sent from my Transformer TF101 using xda app-developers app

A510 won't charge

Since last night my a510 won't charge at all. There was a thunderstorm and a power cut and the charger was connected to the socket (a multi socket with several other items including a phone charger) but not to the tablet. When I plug it in now there's no indication that it is charging and the battery keeps going down. I tried with the phone charger also and a USB cable on the PC. While I know at best this would charge the tablet in 24 hours or so there was again not sign of charging at all.
Is it still most likely to be the Acer charger that's at fault or is there something else I could try?

pickarooney said:
Since last night my a510 won't charge at all. There was a thunderstorm and a power cut and the charger was connected to the socket (a multi socket with several other items including a phone charger) but not to the tablet. When I plug it in now there's no indication that it is charging and the battery keeps going down. I tried with the phone charger also and a USB cable on the PC. While I know at best this would charge the tablet in 24 hours or so there was again not sign of charging at all.
Is it still most likely to be the Acer charger that's at fault or is there something else I could try?
Click to expand...
Click to collapse
edit: turns out it does trickle charge with a normal USB charger even if the charge light doesn't come on. Seems to be really hard to find a replacement for these though.

pickarooney said:
edit: turns out it does trickle charge with a normal USB charger even if the charge light doesn't come on. Seems to be really hard to find a replacement for these though.
Click to expand...
Click to collapse
12V, 1.5 Ampere, I believe just about any electronics outlet should have something in stock. Original would be better, true. Get a surge-protected multisocket if your area is prone to bad weather.

Luther Blissett said:
12V, 1.5 Ampere, I believe just about any electronics outlet should have something in stock. Original would be better, true. Get a surge-protected multisocket if your area is prone to bad weather.
Click to expand...
Click to collapse
The problem is the MicroUSB port on the tablet has an extra connector so I don't think it will be possible to use a normal microUSB cable with a 12V adapter.

pickarooney said:
The problem is the MicroUSB port on the tablet has an extra connector so I don't think it will be possible to use a normal microUSB cable with a 12V adapter.
Click to expand...
Click to collapse
I tried with another adaptor which has the right shape and 12V output and is supposed to be compatible but not joy. It might be the tablet itself but it's weird if it just stopped working overnight.

warranty
pickarooney said:
I tried with another adaptor which has the right shape and 12V output and is supposed to be compatible but not joy. It might be the tablet itself but it's weird if it just stopped working overnight.
Click to expand...
Click to collapse
I had the same problem, after 2 month my charger was dead. I Contacted ACER send in the tabled and got a new charger in about 1 week.
You need 12 Volts for Charging 5 Volts want Charge your Battery fully.

[Q] tf700t and dock charging problems

I have searched through the forum and tried all suggestions found, attempted to charge using a wallwart (known to be good) and USB (cable known to be good). Some background: last fall I was trying to flash the ROM and it got stuck in a boot loop. As I was visiting my wife in Taiwan (she teaches at a university there), I decided to take it to ASUS to have it looked at. They diagnosed a bad motherboard and replaced it, but not in time for me to take it home. It could not be shipped back because of the expense of shipping a lithium battery powered product was $$$$$. She brought it back with her and the battery showed as 80% charged (but the dock was out of juice).
I attempted to charge it normally, and nothing would charge, the tablet kept losing charge. I then attempted to charge just the tablet with the wall wart, and it would not charge. I tried a cold boot- no change. I tried turning off the tablet and charging it via the usb port of my powerbook overnight, and it did charge (not completely) and I then tried to finish charging it with the wall wart. It would not take a further charge. I am now attempting to bring it to a full charge via the usb port.
I tried charging the keyboard/dock via the usb port of the powerbook overnight, and it did not seem to charge. The keyboard will input to the tablet when connected, though, but there is no indication that the dock battery is active at all.
At this point, I am at a loss as to how to proceed. I suspect that the battery died for lack of a charge for such a long time (end of November to January 12) and that it must be replaced, but I am eager for some feedback from more experienced hands.
I also want to get it up and running on lollipop, but that will have to wait until this is resolved.
TIA!

nycellist said:
I have searched through the forum and tried all suggestions found, attempted to charge using a wallwart (known to be good) and USB (cable known to be good). Some background: last fall I was trying to flash the ROM and it got stuck in a boot loop. As I was visiting my wife in Taiwan (she teaches at a university there), I decided to take it to ASUS to have it looked at. They diagnosed a bad motherboard and replaced it, but not in time for me to take it home. It could not be shipped back because of the expense of shipping a lithium battery powered product was $$$$$. She brought it back with her and the battery showed as 80% charged (but the dock was out of juice).
Click to expand...
Click to collapse
So they charged it at the repair facility?
I attempted to charge it normally, and nothing would charge, the tablet kept losing charge. I then attempted to charge just the tablet with the wall wart, and it would not charge. I tried a cold boot- no change. I tried turning off the tablet and charging it via the usb port of my powerbook overnight, and it did charge (not completely) and I then tried to finish charging it with the wall wart. It would not take a further charge. I am now attempting to bring it to a full charge via the usb port.
Click to expand...
Click to collapse
Wallwart: How do you know it is good? Is it original Asus? Most usb chargers put out 5v, this tablet needs 15v. If you charge via PC USB port it's 5v, called a trickle charge and takes forever. Not even LEDs come on although it charges very slowly.
I suspect the wallwart or - if the cable is not original - the USB cable (even if it works with other devices).
I tried charging the keyboard/dock via the usb port of the powerbook overnight, and it did not seem to charge. The keyboard will input to the tablet when connected, though, but there is no indication that the dock battery is active at all.
Click to expand...
Click to collapse
"No indication" meaning you do not see the dock battery icon in the notification bar?
By design the tablet gets charged first, then the dock battery. If you do this at 5V, you'll wait 'til kingdom comes...
At this point, I am at a loss as to how to proceed. I suspect that the battery died for lack of a charge for such a long time (end of November to January 12) and that it must be replaced, but I am eager for some feedback from more experienced hands.
I also want to get it up and running on lollipop, but that will have to wait until this is resolved.
TIA!
Click to expand...
Click to collapse
Take the combo to a store, ask them to use a original Asus charger. The dock battery may be busted, but my money is on the wallwart.

Thanks for your reply, I appreciate it!
berndblb said:
So they charged it at the repair facility?
Yes
Wallwart: How do you know it is good? Is it original Asus? Most usb chargers put out 5v, this tablet needs 15v. If you charge via PC USB port it's 5v, called a trickle charge and takes forever. Not even LEDs come on although it charges very slowly.
I suspect the wallwart or - if the cable is not original - the USB cable (even if it works with other devices).
I charged my phone with it (iPhone 5, charged fully in the normal amount of time. I have a multimeter if that would help. I tried 2 different usb cables, both of which worked with the tablet for a slow charge via usb
"No indication" meaning you do not see the dock battery icon in the notification bar?
By design the tablet gets charged first, then the dock battery. If you do this at 5V, you'll wait 'til kingdom comes...
Correct, I saw only one battery indicator, which, seems like it is the tablet, as the same data appears undocked
Take the combo to a store, ask them to use a original Asus charger. The dock battery may be busted, but my money is on the wallwart.
Click to expand...
Click to collapse
I see little point in that, under the circumstances. I have charged the table 100% via the usb cable, I will see if it now accepts a charge from the wallwart.

nycellist said:
Thanks for your reply, I appreciate it!
I see little point in that, under the circumstances. I have charged the table 100% via the usb cable, I will see if it now accepts a charge from the wallwart.
Click to expand...
Click to collapse
It won't. Not from a wallwart for an iPhone. You need a charger that outputs 15v.
If your battery icon doesn't show (even if it's empty) you either have a problem in the dock connector or the battery is totally dead. I think you'll find instructions to replace it on ifixit.com

berndblb said:
It won't. Not from a wallwart for an iPhone. You need a charger that outputs 15v.
If your battery icon doesn't show (even if it's empty) you either have a problem in the dock connector or the battery is totally dead. I think you'll find instructions to replace it on ifixit.com
Click to expand...
Click to collapse
the wallwart was the Asus one that I charged the iphone with (not the iphone one), that is how I tested it. the iphone supposedly draws 12W, BTW

Battery dock replaced but still no charging!

I've successfully replaced the battery of the dock with a new one. It was showing some charge 36% instead of 0% and no more tablet draining, but it never charged! So now it's at 9%, red dot blinking, and I don't know how to fix it! Charging sign appears when plugged in and tablet charges trough the dock.
I've tried the cold boot and the trickle charge but I didn't see changes, maybe I've done something wrong?
What more can I do to make it charge again?
I thought it was the charger or the cable but for what I see the 40-pin connector has actually only the 4 pins (the usb signal) so I don't think I need another cable.

bichpm said:
I've successfully replaced the battery of the dock with a new one, but it never charged!
I thought it was the charger or the cable but for what I see the 40-pin connector has actually only the 4 pins (the usb signal) so I don't think I need another cable.
Click to expand...
Click to collapse
I don't believe it is a software issue. It might be a contact issue caused by yourself I think.
Firstly disconnect your tablet from the dock. Connect it with the charger and check if it is going to be charged. If so, your both charger and cable are OK.
Secondly check whether all contacts between the battery and the dock are closed correctly or not. Please follow backwards the sequence you used to taking out the old battery by yourself.

try and charge it with the official charging brick, or at least something that can put out 15V at 1.5A i had the same problem when using my tablet after a long time and only my tablet would get charged not the dock

Yes I'm charging it with the official charger, maybe it got some problems

I don't have a tester at the moment but I got a doubt. Is it possibile that the cable has 2 charging lines one for the tablet and one for the dock? Because I want to buy another charger but maybe it could be not compatible for charging also the dock.
I opened it again last weekend and there was nothing unplugged, everything was good.