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I was one of the folks who got pushed the 20110509 build (came down this morning). Now, I have no dock at all. If I try to boot the machine with the dock attached, it stays stuck on the boot screen for minutes. If I boot without it and attach it, nothing happens for about a minute, then I get a battery icon with a question mark on it in the info window...that is it. It still is not registered with the system.
What...the...hell?
Were you rooted when you tried applying the new OTA ?
Negative. I've not rooted yet.
Sounds like you need to factory reset.
US version?
Yes, US version. Stuntdouble, is there no way to roll back an update? As in, reapply an older firmware file (20110423) that I have?
meatlocker said:
Yes, US version. Stuntdouble, is there no way to roll back an update? As in, reapply an older firmware file (20110423) that I have?
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No I don't think so. Unless you root and re-flash with one of the roms from the dev section. Although now I've said that I'm not sure you can root from this new version yet.
Is it at least worth trying grabbing the correct downloadable firmware file from the Asus website and seeing if it will apply it ?
Yeah but only if a factory reset doesnt restore the unit to working with the dock first. I'm not a betting man but I reckon that will fix it.
Unfortunately, it didn't...I still have the same firmware (20110509) that I did before the wipe. I think the problem lies there, so I am going to need to figure out how to flash a prior firmware.
Thanks for the assistance thus far, guys.
I didnt expect it to wipe the firmware update but I did expect it to fix the connection problem. Good job I didnt bet. Anyways sorry you're having the problem. Probably a good idea to chat with those clever folks in the dev section to get it sorted though.
Thanks for the help. I was able to roll back the firmware of the device, but the dock issue remains. I am assuming that the dock itself has some kind of firmware, and that it is what got hosed.
Seams ro be plenty of people that are happy with the beta firmware. Try it one more time
Looks like the firmware push was a one-shot deal. I am not getting it offered to me again when I check for updates. As far as the dock goes, the power light is not even coming on when plugged in anymore. Friggin' weird.
meatlocker said:
Looks like the firmware push was a one-shot deal. I am not getting it offered to me again when I check for updates. As far as the dock goes, the power light is not even coming on when plugged in anymore. Friggin' weird.
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Makes me scared to do the update that I requested from him. Looks like you were the one unlucky one of the batch according to the other dock update thread. Sucks!
This was a BETA firmware update so yeah once you download it it thats it.
Theres no real reason to discus it here any further, you need to contact the Asus dev thats been working with us on this and he'll work with you to get your dock working again. They did this beta release to make sure it worked before going with a full release. You signed up for a beta unverified release, that means there could be issues.
As you can see in the topics, most of us have had no issues. so just go talk to the asus dev and i'm sure he'll work with you to repair everything.
Already PM'd him. Will update with a response.
meatlocker said:
Already PM'd him. Will update with a response.
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the fact he plugging it in has no light on sounds to me the dock is broken. factory reset wont help because that resets the tablet only. seem like a particular case here tho. i bet if you try a different dock itll work just fine. best of luck you find a fix soon.
mine installed the beta tablet firmware, then as soon as it booted it updated the dock firmware
did yours update the dock firmware on next reboot?
also... this may sound dumb, but does the dock have any battery life? Unplug your tablet from it, and plug the charger into it. See if the LED lights turn on...
No, it didn't. I got no notification at all about the dock getting updated (or needing to be updated). They were connected when I got the update, the unit restarted, and no more dock. If I try to restart with the dock in place, it just hangs on the second Asus boot logo. 2 seconds after I undock, I end up on the login screen.
I've spoken to Asus this morning, run through the normal wipe steps, and now waiting on a senior tech call. I doubt there is much that they can do, unless there is a magic key combo or other backdoor to refire the dock. It looks like I'm going to be RMA'ing back to NewEgg.
It's interesting that everyone else who has done this update has said that there is a 'part 2' to the update, which updates the dock. So the dock itself has firmware, this pretty much confirms.
I heard that the 3.1 update is out for the transformer but I am not seeing it as an available update.... do I have to manually do this or should the tablet see it as an update and automatically update?
el_brio said:
I heard that the 3.1 update is out for the transformer but I am not seeing it as an available update.... do I have to manually do this or should the tablet see it as an update and automatically update?
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They're pushing it out in waves, so far it seems like it's mainly been Asia. You can, however, find and download the update yourself from the internet and initiate the update yourself if you care that much/search a little around the internet. I'll try to find the link that I used
http://asustransform.com/2011/05/29...r-honeycomb-3-1-update-leaked-yours-to-enjoy/
http://www.androidtotal.com/manually-update-asus-eee-pad-transformer-android-3.1-honeycomb/
This is probably the wrong forum for this post though. This would probably be better posted in Transformer General or Transformer Development
I received the transformer yesterday afternoon and I got the update this morning when I awoke. You should receive it this morning if you have not already
Like the title says. I still haven't gotten an OTA update yet, and trying the few 3.2 updates people have linked to haven't worked for me.
A bit annoyed actually, that the store I bought it from, in London, sold me a US one, but there we go.
Anyway, just wondered if anyone in a similar situation had found a way to get it.
Similar thing. I bought at curry´s in london a B60 unit and dock. US version.
I´m in Brazil now, and have checked daily for the update and no luck what so ever.... I tried the recovery mode trick with those 60MB files of the update but all I got was a green android budy with a ! symbol on its chest...
It´s really taking a long time for it to be avaliable at the asus ftp.
Anyone has found a way to update in a situation like this?
My US version got the update in the UK within hours of the release last week.
I bought a B60 from amazon.co.uk and had it delivered to me here in Malta. I got the 3.2 update on 2nd August.
My Dad in the UK has a US version which I bought for him, and he got the OTA right about the same time as I did, ages ago.
IrishFran said:
Like the title says. I still haven't gotten an OTA update yet, and trying the few 3.2 updates people have linked to haven't worked for me.
A bit annoyed actually, that the store I bought it from, in London, sold me a US one, but there we go.
Anyway, just wondered if anyone in a similar situation had found a way to get it.
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OP, have you tried this yet?
http://forum.xda-developers.com/showthread.php?t=1133014
Looks like it should resolve your issue.
Thanks.
Thanks for that last link, I'll give it a try. I can't seem to get my transformer into APX mode - hoding power and volume up (after turning off) doesn't do anything. I've got the file downloaded though and I'll look for an answer to the APX problem and give it a try.
Thanks
Ok
Tried that, didn't work. Got back to 8.4.4.5, but it wouldn't update any further. I'll leave it for a few hours, see if it comes through by itself, but clicking the update button does nothing
Appreciate the help though, cheers.
I have a B7O that got updated only a few days ago.
Other european posters say that they might have been fixing some bugs before sending it out.
Then I think they stagger the updates.
jwok said:
My US version got the update in the UK within hours of the release last week.
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Mine came the following morning (US Transformer in UK)
It changed my life.... or maybe not so much!
I have 2 B50s here and both got the notification for the update. We updated 1 to 3.2 about 3 days ago when they arrived.
Sent from my Desire HD using XDA Premium App
I have a wifi only Xoom and it is Rooted. My question to you is, since it is rooted I obviously cannot be updated via OTA, it keeps showing up that I need to update. I cannot turn off automatic update when I go to about then update. Its really no big deal tbh, but it is really flipping annoying and just keeps coming back...
I would really appreciate some feed back and hope someone knows how to fix my problem. Thanks XDA!!!
Sent from my Xoom using xda premium
Assuming you have CWM installed, you could follow the instructions here:
http://forum.xda-developers.com/showthread.php?t=1575393
Install the update via CWM and get to 4.0.4 that way...... Ok, its not inhibiting the update notification per-se, but gets you on the latest stock build and keeps your rooted status.....
I would also suggest you check out voodoo root saver on the market. Its supposed to let your root survive an ota update.
Nickitt said:
I have a wifi only Xoom and it is Rooted. My question to you is, since it is rooted I obviously cannot be updated via OTA, it keeps showing up that I need to update. I cannot turn off automatic update when I go to about then update. Its really no big deal tbh, but it is really flipping annoying and just keeps coming back...
I would really appreciate some feed back and hope someone knows how to fix my problem. Thanks XDA!!!
Sent from my Xoom using xda premium
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Make sure you read the "General" and "Android Dev" sections also - don't just ask a question in "Q&A". As stated in post #2, there is an existing (though only about 1 day old) solution - and it worked quite well for me.
Good luck.
willysp said:
Make sure you read the "General" and "Android Dev" sections also - don't just ask a question in "Q&A". As stated in post #2, there is an existing (though only about 1 day old) solution - and it worked quite well for me.
Good luck.
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Well mister, how about you go ahead and post that sweet little HTML so I may click on it and square this away eh?
Or, it would be amazing if someone can just simply tell me which process to freeze. Cannot find a damn process with the word "update" in it to freeze.
IDGAF about a damn update, like I said, I am CONTENT with everything I have on my XOOM right now. Simply need to find the "process name" to freeze..
Sorry to be short, but I am pissed off, aggravated and personally am about to throw this in the Hudson river.
Nickitt said:
Well mister, how about you go ahead and post that sweet little HTML so I may click on it and square this away eh?
Or, it would be amazing if someone can just simply tell me which process to freeze. Cannot find a damn process with the word "update" in it to freeze.
IDGAF about a damn update, like I said, I am CONTENT with everything I have on my XOOM right now. Simply need to find the "process name" to freeze..
Sorry to be short, but I am pissed off, aggravated and personally am about to throw this in the Hudson river.
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I thought from your first post that you wanted to be able to update and stay rooted. I referenced the "sweet HTML" already in post #2 as a way to update and stay rooted.
I apologize, I do realize that several threads have been posted in regards to this matter; however, I have not seen any clear answers or solid consensus to what one should do with this issue. I bought my tablet at the beginning of January at Office Max ( live in USA) and almost immediately registered through Asus website. I have heard mixed reviews to whether or not registering has proved useful, but I can say that it has not for me. I have tried unlocking almost everyday since I bought the device. I have contacted Asus several times via telephone and email and have received a different response to the matter everytime. I would rather not RMA the device, as I use it for college; however, I will if I have to. I have also heard mixed reviews in regards to those who have RMA'd their devices and several have stated that they were still unable to unlock after receiving the device back... I am also unable to download OTA updates through the device which does lead me to believe that there is an issue with the MAC address, but I am not certain in that thinking. This issue has of course been frustrating, and honestly I am looking to others for answers, as I said I really only want to RMA the device if I truly have to..... Thanks for your time.
Hello Hammersuit,
I am experiencing the same troubles with a (german) TF300T, delivered with version WW V10.4.2.18.
I downloaded the ASUS "Unlock Device App" from the ASUS site. Any unlock procedure results in an "unknown network error. please try again later". So I registered my device and kept it online for some days (as sugested here). This did not work either, so I contacted the ASUS support asking to check the SN and Wifi mac.
The answer was, that they would not support the unlocker app. But the guy was kindly enough to check their database and said everything should work fine. Also I should use the latest Firmware.
The TF300T wouldn't auto-update the firmware, but I was able to manually update it to V10.4.2.20 (Downloaded from ASUS website, unziped once and put onto SD card. The update was immediately detected and it worked).
Status: I am running V10.4.2.20 now, but the unlock still does not work.
Edit: Just saw this thread here. I think I'll try asking ASUS to re-validate my mac as suggested.
meise said:
Hello Hammersuit,
I am experiencing the same troubles with a (german) TF300T, delivered with version WW V10.4.2.18.
I downloaded the ASUS "Unlock Device App" from the ASUS site. Any unlock procedure results in an "unknown network error. please try again later". So I registered my device and kept it online for some days (as sugested here). This did not work either, so I contacted the ASUS support asking to check the SN and Wifi mac.
The answer was, that they would not support the unlocker app. But the guy was kindly enough to check their database and said everything should work fine. Also I should use the latest Firmware.
The TF300T wouldn't auto-update the firmware, but I was able to manually update it to V10.4.2.20 (Downloaded from ASUS website, unziped once and put onto SD card. The update was immediately detected and it worked).
Status: I am running V10.4.2.20 now, but the unlock still does not work.
Edit: Just saw this thread here. I think I'll try asking ASUS to re-validate my mac as suggested.
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Thanks for your reply, I'll try and do the same. It really depends on who you talk to when trying to communicate with Asus unfortunately.
Hammersuit said:
Thanks for your reply, I'll try and do the same. It really depends on who you talk to when trying to communicate with Asus unfortunately.
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I'm have the exact same issues and also manually updated to the current software revision. Unfortunately for me, it looks like Australian support requests aren't going anywhere at the moment due to the 'spring festival'.
xitrapharlax said:
I'm have the exact same issues and also manually updated to the current software revision. Unfortunately for me, it looks like Australian support requests aren't going anywhere at the moment due to the 'spring festival'.
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I was able to manually update as well. This leads me to believe that our issue does lie within a faulty MAC address or S/N. I have yet to test my patience by contacting Asus again, but if you can form your question around the basis of OTA updates as opposed to unlocking the bootloader they will at least attempt to help. I think that asking them what your MAC is and possibly correcting it will be the only way to resolve this issue...
Hammersuit said:
I apologize, I do realize that several threads have been posted in regards to this matter; however, I have not seen any clear answers or solid consensus to what one should do with this issue. I bought my tablet at the beginning of January at Office Max ( live in USA) and almost immediately registered through Asus website. I have heard mixed reviews to whether or not registering has proved useful, but I can say that it has not for me. I have tried unlocking almost everyday since I bought the device. I have contacted Asus several times via telephone and email and have received a different response to the matter everytime. I would rather not RMA the device, as I use it for college; however, I will if I have to. I have also heard mixed reviews in regards to those who have RMA'd their devices and several have stated that they were still unable to unlock after receiving the device back... I am also unable to download OTA updates through the device which does lead me to believe that there is an issue with the MAC address, but I am not certain in that thinking. This issue has of course been frustrating, and honestly I am looking to others for answers, as I said I really only want to RMA the device if I truly have to..... Thanks for your time.
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I had the same issue so I returned the tablet three times to BestBuy until i got one that was allready at 4.1.1 ...
phil0sophic said:
I had the same issue so I returned the tablet three times to BestBuy until i got one that was allready at 4.1.1 ...
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I have exchanged several emails with support now with the same support person, I managed to confirm I do have a MAC address issue but she was adamant the only fix is to send it in. If only Asus had an xda rep who knows the real fix for this issue and correct all of ours.
I have the same problem. I was the bootloader unlocked but i sent my tf300 to asus because i had a problem with the usb and sd card of the dock.And now the bootloader its locked. I thought that asus locked it. I have tried to open again but it said the same error. "Error network conection"..
xitrapharlax said:
I have exchanged several emails with support now with the same support person, I managed to confirm I do have a MAC address issue but she was adamant the only fix is to send it in. If only Asus had an xda rep who knows the real fix for this issue and correct all of ours.
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Unfortunately a lot of users here on xda have reported their devices coming back from AST no different than the day they sent them in... As a college student I really don't have the time to waste on sending in my device and it being returned back saying all is dandy lol. I wish we could root JellyBean without unlocking... then I wouldn't be complaining so badly...