[Q] Zune Backup - Help needed - Windows Phone 7 Q&A, Help & Troubleshooting

Hi all
I had a problem with my HTC 7 Mozart, and had to send it in for repair. I had made a backup through Zune (just like the backup made when an update is available, thanks to the app by hx4700 Killer on this forum). As this backup is device specific, I had instructed HTC to repair, but not to alter my phone. Obviously they changed the motherboard resulting in a new IMEI number and the restore point is recognised in Zune but it can't be used anymore.
Obviously HTC deny responsibility and refuse to solve the problem.
Does anyone know how to change the restore point so that it will be accepted by the new phone? I suppose some variable needs to be changed in the file to accept the new IMEI number? The serial number seems to be the same..
Any help would be VERY MUCH appreciated.

Thales1974 said:
Hi all
I had a problem with my HTC 7 Mozart, and had to send it in for repair. I had made a backup through Zune (just like the backup made when an update is available, thanks to the app by hx4700 Killer on this forum). As this backup is device specific, I had instructed HTC to repair, but not to alter my phone. Obviously they changed the motherboard resulting in a new IMEI number and the restore point is recognised in Zune but it can't be used anymore.
Obviously HTC deny responsibility and refuse to solve the problem.
Does anyone know how to change the restore point so that it will be accepted by the new phone? I suppose some variable needs to be changed in the file to accept the new IMEI number? The serial number seems to be the same..
Any help would be VERY MUCH appreciated.
Click to expand...
Click to collapse
I'm afraid you can't do anything besides start back from scratch.

dkp1977 said:
I'm afraid you can't do anything besides start back from scratch.
Click to expand...
Click to collapse
Unfortunately Backup files are unique to a specific device... since they changed the motherboard or replaced your phone the Backup won't work.

I'm just wondering whether there is a way of changing the file, for example to insert the new IMEI number which must be embedded somewhere in the file?

Thales1974 said:
I'm just wondering whether there is a way of changing the file, for example to insert the new IMEI number which must be embedded somewhere in the file?
Click to expand...
Click to collapse
Shortly, no (or not yet ). I've spent a lot of time trying to do that.

Related

[Q] What causes a phone to lose it's IMEI?

What are the reasons a phone lose it's imei number WITHOUT ROOTING?
Phones cannt "lose" their IMEI
Sent from my DROID2 using xda premium
Lost IMEI of Samsung Galaxy S i9000
I also want to know why device loses IMEI.
I bought a Galaxy S i9000 from US, rooted it and flashed CM 9 on it. After that it stopped showing IMEI number.
Anyidea why this must have happened ? and How can this be fixed ?
After that
gagdude said:
Phones cannt "lose" their IMEI
Sent from my DROID2 using xda premium
Click to expand...
Click to collapse
Mine is lost to without any reasons. I did not use the phone for 1 year and imei is gone
gagdude said:
Phones cannt "lose" their IMEI
Sent from my DROID2 using xda premium
Click to expand...
Click to collapse
I find it disturbing that you're willing to throw out such information without doing research on the matter first.
To address everyone's concerns more accurately, depending on the model of the phone, the IMEI could possibly be stored in a special partition as is with the LG-P925/P920 (a phone I own and HAVE lost the IMEI on before with a bad flash (came up with incorrect IMEI, had to manually re-program my phone)). If this special partition becomes damaged in any way, it can result in the loss of the IMEI and service. Also a possible problem is a radio firmware (aka baseband) that cannot read and understand the current formatting of this special partition, thus rendering your IMEI unreadable to the phone's current software. However this is easily fixed as you will just need to have a new baseband programmed into the phone that CAN read the partition which would then restore service.
If it appears you've lost your IMEI information, I would highly suggest the following: First, flash your phone BACK to STOCK. See if it's restored, then proceed from there with accepted, tried and true steps to flash your phone to a custom ROM, and follow the directions provided to the "T". If this is not an option or does not work and your IMEI information is still not showing/invalid, you may wish to post in a relevant thread or start a thread in the forums for your device model in order to obtain more detailed support.
If you have not flashed the phone or done anything special with it, but the IMEI appears to have been lost, this may be damage to that partition for some reason, though it's highly unlikely. With flashing a phone, typically it's a newer baseband that does not work with the phone that is the reason for this information loss, but as with the OP, if he truly has not flashed the phone and is 100% stock, it may be either a corrupted partition, or failing hardware, either way, in his case I would recommend a reflash to stock (out of the box), and possibly a trip to the local carrier store for support.
The phone doesn't lose its IMEI, maybe a root needed app change it.
Cynagen said:
I find it disturbing that you're willing to throw out such information without doing research on the matter first.
To address everyone's concerns more accurately, depending on the model of the phone, the IMEI could possibly be stored in a special partition as is with the LG-P925/P920 (a phone I own and HAVE lost the IMEI on before with a bad flash (came up with incorrect IMEI, had to manually re-program my phone)). If this special partition becomes damaged in any way, it can result in the loss of the IMEI and service. Also a possible problem is a radio firmware (aka baseband) that cannot read and understand the current formatting of this special partition, thus rendering your IMEI unreadable to the phone's current software. However this is easily fixed as you will just need to have a new baseband programmed into the phone that CAN read the partition which would then restore service.
If it appears you've lost your IMEI information, I would highly suggest the following: First, flash your phone BACK to STOCK. See if it's restored, then proceed from there with accepted, tried and true steps to flash your phone to a custom ROM, and follow the directions provided to the "T". If this is not an option or does not work and your IMEI information is still not showing/invalid, you may wish to post in a relevant thread or start a thread in the forums for your device model in order to obtain more detailed support.
If you have not flashed the phone or done anything special with it, but the IMEI appears to have been lost, this may be damage to that partition for some reason, though it's highly unlikely. With flashing a phone, typically it's a newer baseband that does not work with the phone that is the reason for this information loss, but as with the OP, if he truly has not flashed the phone and is 100% stock, it may be either a corrupted partition, or failing hardware, either way, in his case I would recommend a reflash to stock (out of the box), and possibly a trip to the local carrier store for support.
Click to expand...
Click to collapse
So it's not lost. As you even said it could be a damaged partition, or some flash that makes the IMEI unreadable to the phone's software.
But not "lost." Thus why I quoted them in my post. Want me to pull up dictionary.com for you?
I was trying to tell OP to rephrase the question because he was being very unclear. He may not even be talking about what you just said, your story on your phone.
No need to put an icy edge to your voice "throw out information without doing research." This is actually rather offensive for immediately assuming I'm spewing out lies to the OP.
Sent from my DROID2 using xda premium
gagdude said:
So it's not lost. As you even said it could be a damaged partition, or some flash that makes the IMEI unreadable to the phone's software.
But not "lost." Thus why I quoted them in my post. Want me to pull up dictionary.com for you?
I was trying to tell OP to rephrase the question because he was being very unclear. He may not even be talking about what you just said, your story on your phone.
No need to put an icy edge to your voice "throw out information without doing research." This is actually rather offensive for immediately assuming I'm spewing out lies to the OP.
Sent from my DROID2 using xda premium
Click to expand...
Click to collapse
Not saying you're lying, however you didn't offer any idea as to why it would disappear. Yes, the IMEI can be entirely lost as in my case (all 0s as my partition became completely corrupted and unrecoverable, and then a completely new random one which had to be reprogrammed after I managed to install a new copy of the partition), but it requires special circumstances. In his case, it may or may not be "lost" but you did little more than offer him a cop out answer without giving him all the information available. If he's asking a question, he obviously wants information and to learn, and I am not for withholding information or providing half-truths. Flat out telling him that it's not "lost" is a half-truth as we do not know the full extent of his situation, and in instances like this, it's better to provide him with more answers than not since we don't have all the details. If he would reply and explain what happened, we could be more definitive, but as it stands, giving him both sides of the coin is more beneficial. TMYK
At this point, I'm exiting the Q & A section, this is exactly why I don't hang around here. Yes, I'm "icy" but I try to be as warm and helpful as possible and yes, I step on toes a lot, so I'm just going to show myself the door. Good luck OP with your IMEI issue.
IMEI missing, Please help...
I am usin LG optimus black. when I installed CM10 AOKP version, My phone doesn't show its IMEI number and there is no connection with sim. I didn't backup its stock rom, please help me how can I get the IMEI number ???
---------- Post added at 04:24 PM ---------- Previous post was at 04:17 PM ----------
Cynagen said:
Not saying you're lying, however you didn't offer any idea as to why it would disappear. Yes, the IMEI can be entirely lost as in my case (all 0s as my partition became completely corrupted and unrecoverable, and then a completely new random one which had to be reprogrammed after I managed to install a new copy of the partition), but it requires special circumstances. In his case, it may or may not be "lost" but you did little more than offer him a cop out answer without giving him all the information available. If he's asking a question, he obviously wants information and to learn, and I am not for withholding information or providing half-truths. Flat out telling him that it's not "lost" is a half-truth as we do not know the full extent of his situation, and in instances like this, it's better to provide him with more answers than not since we don't have all the details. If he would reply and explain what happened, we could be more definitive, but as it stands, giving him both sides of the coin is more beneficial. TMYK
At this point, I'm exiting the Q & A section, this is exactly why I don't hang around here. Yes, I'm "icy" but I try to be as warm and helpful as possible and yes, I step on toes a lot, so I'm just going to show myself the door. Good luck OP with your IMEI issue.
Click to expand...
Click to collapse
I am using LG optimus black. when I installed CM10 AOKP version, My phone doesn't show its IMEI number and there is no connection with sim. I didn't backup its stock rom, please help me how can I get the IMEI number ???
Maybe the flash tool
Brush tool can clear the IMEI,perhaps you use this tool
sgh m9191
Cynagen said:
I find it disturbing that you're willing to throw out such information without doing research on the matter first.
To address everyone's concerns more accurately, depending on the model of the phone, the IMEI could possibly be stored in a special partition as is with the LG-P925/P920 (a phone I own and HAVE lost the IMEI on before with a bad flash (came up with incorrect IMEI, had to manually re-program my phone)). If this special partition becomes damaged in any way, it can result in the loss of the IMEI and service. Also a possible problem is a radio firmware (aka baseband) that cannot read and understand the current formatting of this special partition, thus rendering your IMEI unreadable to the phone's current software. However this is easily fixed as you will just need to have a new baseband programmed into the phone that CAN read the partition which would then restore service.
If it appears you've lost your IMEI information, I would highly suggest the following: First, flash your phone BACK to STOCK. See if it's restored, then proceed from there with accepted, tried and true steps to flash your phone to a custom ROM, and follow the directions provided to the "T". If this is not an option or does not work and your IMEI information is still not showing/invalid, you may wish to post in a relevant thread or start a thread in the forums for your device model in order to obtain more detailed support.
If you have not flashed the phone or done anything special with it, but the IMEI appears to have been lost, this may be damage to that partition for some reason, though it's highly unlikely. With flashing a phone, typically it's a newer baseband that does not work with the phone that is the reason for this information loss, but as with the OP, if he truly has not flashed the phone and is 100% stock, it may be either a corrupted partition, or failing hardware, either way, in his case I would recommend a reflash to stock (out of the box), and possibly a trip to the local carrier store for support.
Click to expand...
Click to collapse
i see you have sgh m919 and with a different rom... how can i flash a different rom for my phone... it always say fail... but when i flashed the tmobile stock rom to unroot it, it says pass...
how can i flash it with a differeny rom...
navepacheco said:
i see you have sgh m919 and with a different rom... how can i flash a different rom for my phone... it always say fail... but when i flashed the tmobile stock rom to unroot it, it says pass...
how can i flash it with a differeny rom...
Click to expand...
Click to collapse
Read the Q&A section of the T-Mobile Samsung Galaxy S4 (SGH-M919) forums. I learned by reading the forums, you can too. I will reply no further than to provide you the following link.
Cynagen said:
Not saying you're lying, however you didn't offer any idea as to why it would disappear. Yes, the IMEI can be entirely lost as in my case (all 0s as my partition became completely corrupted and unrecoverable, and then a completely new random one which had to be reprogrammed after I managed to install a new copy of the partition), but it requires special circumstances. In his case, it may or may not be "lost" but you did little more than offer him a cop out answer without giving him all the information available. If he's asking a question, he obviously wants information and to learn, and I am not for withholding information or providing half-truths. Flat out telling him that it's not "lost" is a half-truth as we do not know the full extent of his situation, and in instances like this, it's better to provide him with more answers than not since we don't have all the details. If he would reply and explain what happened, we could be more definitive, but as it stands, giving him both sides of the coin is more beneficial. TMYK
At this point, I'm exiting the Q & A section, this is exactly why I don't hang around here. Yes, I'm "icy" but I try to be as warm and helpful as possible and yes, I step on toes a lot, so I'm just going to show myself the door. Good luck OP with your IMEI issue.
Click to expand...
Click to collapse
I've also lost my imei and cannot flash anything as the partition got corrupt and nothing can write on it. What to do further?
ichilouch said:
What are the reasons a phone lose it's imei number WITHOUT ROOTING?
Click to expand...
Click to collapse
Clones Phones Or Orignal ??
Hello there! I have a Samsung Galaxy Note 4, and all of the sudden it said mmc_read failed, Reactivation Lock: ON, QUALCOMM SECUREBOOT: Enable (CSB), Don't turn off target, etc..
I went to Vodafone's shop where i bought and they told me to simply try the factory reset. I did it and now appears to have lost it's IMEI and all basic info that it's needed to function from turning on to installing a latest firmware for android.
All jokes aside, my cellphone seems ready to hit the grave. Any help or tip is welcome
sanchesguedes said:
Hello there! I have a Samsung Galaxy Note 4, and all of the sudden it said mmc_read failed, Reactivation Lock: ON, QUALCOMM SECUREBOOT: Enable (CSB), Don't turn off target, etc..
I went to Vodafone's shop where i bought and they told me to simply try the factory reset. I did it and now appears to have lost it's IMEI and all basic info that it's needed to function from turning on to installing a latest firmware for android.
All jokes aside, my cellphone seems ready to hit the grave. Any help or tip is welcome
Click to expand...
Click to collapse
Flash your stock firmware via Odin.
I DO NOT PROVIDE HELP IN PERSONAL MESSAGE, I DO NOT TAKE REQUESTS IN PERSONAL MESSAGE, YOU WILL BE IGNORED. KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
i have a realme x phone i keep losing my imei then after few reset i got it back then the phone rebot and i lose it again it s wierd i even updated the phone to android 10 and it didnt fix it

[Q] How can a 7.5 backup be restored after a Nokia Care update to 7.8

I guess as the title says..
The phone in question is a Lumia 800
A backup was made of the phone before it went to be fixed. This was running 7.5.. i got the phone back and upon trying to restore to the previous point i just got into a reboot loop. After talking to Nokia they say that they reflashed the phone to 7.8 and in the process disabled the restore function.
The reason for the fix.. a dislodged proximity sensor.
Can anyone here please help? I desperately need the information contained in the backup.
Thank you
Anyone have an idea how i could downgrade the software?
Thanks
toff74 said:
Anyone have an idea how i could downgrade the software?
Thanks
Click to expand...
Click to collapse
i won't be of much help, as i know next to nothing.
but i do remember reading on the forums supposedly the files are kept on your laptop in one of the zune folders, so if it is simple info and short amount of data like contacts, or sms and stuff, you may be able to directly access it with some kind of desktop software, notepad etc. And copy it.

SGH-i757m Help, IMEI issue!

Hi, I'm at a road block here... I've googled just about everything you can think of, tried just about everything you can think of, nothing is working. : /
I have a Samsung galaxy S2 ( SGH-i757m, bell version ) that I have rooted, I have installed a custom rom( DexRom 3.0 ).
Issue is, I go into settings>about>status, I look down at IMEI section & for my IMEI number, I have " 0 " ( IMEI SV : 02 ), I've tried restoring the EFS folder, tried using HCtool ( says my phone isn't compatible ) I've also flashed another rom, even stock, nothing's working. It's frustrating because this phone doesn't have the typical nv_data.bin file or what ever people say to edit. Currently I am backing up the device with Qualcomm NV Tools, I've tried to hit the button " Write IMEI " ( and yes, I am using a legal, unique IMEI, the one that's on the back of the device under the battery ) & it acts like it did it okay, but then I go check the device.. Still the same thing, IMEI:0 IMEI SV: 02. I've done a reboot, even let it sit for a couple hours. I also tried using a USB UART device ( I used my teensy 2 - arduino basically ) to help aid my issues, nada. But then here's the weird thing, I can still text... If someone could PM me & detail what the issue is, or how the thing is laid out ( as in, what file(s) contain IMEI info ) anything would be appreciated! thanks.
Has anyone been able to solve this problem? I am having the same issue with my phone (SGH-I757M, Bell). The IMEI was there yesterday and now the phone only shows 0 for the IMEI and 01 for IMEI SV (which should be 02). I have yet to try anything to fix the problem (backing up data first).
atallahk said:
Has anyone been able to solve this problem? I am having the same issue with my phone (SGH-I757M, Bell). The IMEI was there yesterday and now the phone only shows 0 for the IMEI and 01 for IMEI SV (which should be 02). I have yet to try anything to fix the problem (backing up data first).
Click to expand...
Click to collapse
I haven't been able to fix this issue, but I did manage to be able to use it as a regular cell phone... I called my service provider & explained that my phone has no IMEI number & I can't make calls, but I can text... so what ever they did, fixed it. I can now make calls, receive calls, ect. I gotta find a stable baseband rom tho, some texts just don't send & stuff...
I know that there is a way to fix the IMEI, but you need a 300$ piece of stupid hardware... Z3Xbox, witch isn't really worth 300 $ if you're only going to use it once... I hope someone could reverse engineer the z3xbox & come up with a diy solution, maybe with an arduino board or something...
Anyways, wish you luck!
Edit: I still have no IMEI/SV number, but calling works, so I quit playing with it, made backups of everything & called it a day.
Ilikemarkers said:
I haven't been able to fix this issue, but I did manage to be able to use it as a regular cell phone... I called my service provider & explained that my phone has no IMEI number & I can't make calls, but I can text... so what ever they did, fixed it. I can now make calls, receive calls, ect. I gotta find a stable baseband rom tho, some texts just don't send & stuff...
I know that there is a way to fix the IMEI, but you need a 300$ piece of stupid hardware... Z3Xbox, witch isn't really worth 300 $ if you're only going to use it once... I hope someone could reverse engineer the z3xbox & come up with a diy solution, maybe with an arduino board or something...
Anyways, wish you luck!
Edit: I still have no IMEI/SV number, but calling works, so I quit playing with it, made backups of everything & called it a day.
Click to expand...
Click to collapse
I was able to use all functions of my phone without the IMEI... I managed to get the IMEI back by flashing the stock Android 4.1.2 ROM from sammobile.com
I'm not sure if flashing another version would do the same...
atallahk said:
I was able to use all functions of my phone without the IMEI... I managed to get the IMEI back by flashing the stock Android 4.1.2 ROM from sammobile.com
I'm not sure if flashing another version would do the same...
Click to expand...
Click to collapse
I've tried several roms, oh tho I haven't tried 4.1.2 tho. Could you provide me a link to the firmware that worked for you? I'd love to have this thing working again.
* Update * It seems that rogers now wont allow my phone to connect, I try to connect & it says " Could not connect. Try later " So I have a feeling they black listed it or something... I have my sim in a galaxy infuse & it works fine... So I don't know.
thanks
atallahk said:
I was able to use all functions of my phone without the IMEI... I managed to get the IMEI back by flashing the stock Android 4.1.2 ROM from sammobile.com
I'm not sure if flashing another version would do the same...
Click to expand...
Click to collapse
Sorry for the double post, But could you possibly send me a copy of your whole EFS folder? In like a personal message, I promise I will not use your IMEI. I'd figure out how to put mine into it. thanks in advance.

[Q] Galaxy Note 2 - where is IMEI stored?

Hi,
After installing a custom ROM, the IMEI reported by Android is different from the one on the sticker under the battery.
I believe the IMEI is somewhere in the 'efs' folder, but where exactly? There are all sorts of files and folders in that folder.
There is even a folder called 'imei', but it contains just one file called 'mps-code.dat', and that is only three bytes long, which isn't enough to contain the 15-digit IMEI.
Can anyone help?
Thanks,
Steve
(Phone is Samsung Galaxy Note 2 GT-N7100)
Steve Thackery said:
Hi,
After installing a custom ROM, the IMEI reported by Android is different from the one on the sticker under the battery.
I believe the IMEI is somewhere in the 'efs' folder, but where exactly? There are all sorts of files and folders in that folder.
There is even a folder called 'imei', but it contains just one file called 'mps-code.dat', and that is only three bytes long, which isn't enough to contain the 15-digit IMEI.
Can anyone help?
Thanks,
Steve
(Phone is Samsung Galaxy Note 2 GT-N7100)
Click to expand...
Click to collapse
It's inside the efs folder in the root of your phone.
Backing it up eh?
eatsleep said:
It's inside the efs folder in the root of your phone.
Backing it up eh?
Click to expand...
Click to collapse
No, my phone stopped working and I think it's because the IMEI has got corrupted when I was messing with various custom ROMs - it no longer matches the sticker. I want to figure out a way to fix it - I can't bear the thought that I've just bricked a fine phone that I paid good money for.
Where in the efs folder? There are loads of files and folders in there.
Thanks,
Steve
Wait wait,
You can't text or connect to the network?
Try flashing a official firmware and see if the IMEI matches...
It's not that simple to modify your IMEI n.o, special softwares are required to do this.... It's stored in .nv_data
Don't you have any efs backups?
IMEI getting corrupt is seen many times in s3 and note 2 devices....
And also, modifying your iMEi is illegal, but people out there use a software to do it.... May not be good to discuss this software here...
And one more thing, does your phone shows a generic IMEI number when you dial *#06* ?
eatsleep said:
Wait wait,
You can't text or connect to the network?
Click to expand...
Click to collapse
Thanks for replying, eatsleep. That's right - the whole phone works fine. It will see all the mobile networks in my area, and will register itself on mine (O2-UK). The only thing that doesn't work is voice telephony, SMS, and mobile data.
eatsleep said:
Try flashing a official firmware and see if the IMEI matches...
Click to expand...
Click to collapse
Yeah, I've done that. No good, I'm afraid.
eatsleep said:
It's not that simple to modify your IMEI n.o, special softwares are required to do this.... It's stored in .nv_data
Don't you have any efs backups?
Click to expand...
Click to collapse
Here I must admit to being a bloody fool. I didn't know what I was doing and messed about stupidly in CWM, mounting and unmounting, deleting, reformatting, and so on. Basically I was trying to follow several guides at the same time, and made a total mess of it.
And no, I didn't know about backing up the efs before I started.
eatsleep said:
IMEI getting corrupt is seen many times in s3 and note 2 devices....
And also, modifying your iMEi is illegal, but people out there use a software to do it.... May not be good to discuss this software here...
And one more thing, does your phone shows a generic IMEI number when you dial *#06* ?
Click to expand...
Click to collapse
Not a generic one. It's really weird, because it's almost but not quite the same:
Sticker inside phone:
xxxxxx05861xxx3
*#06#:
xxxxxx05681xxx1
The ...86... has reversed to ...68... and the final 3 has become 1.
I'm an idiot and furious with myself.
Thanks again for any help you can give, though.
Steve
Wow! I've just seen how much it costs to buy that eight-tentacled device who's name shall not be mentioned.
$135 makes poor sense if it's only going to be used once. Perhaps the best idea is to check my local phone repairers until I find one who has the device?
Steve
Bumpety bump just this once:
Any chance of correcting the IMEI myself?
Thanks,
Steve
Steve Thackery said:
Thanks for replying, eatsleep. That's right - the whole phone works fine. It will see all the mobile networks in my area, and will register itself on mine (O2-UK). The only thing that doesn't work is voice telephony, SMS, and mobile data.
Yeah, I've done that. No good, I'm afraid.
Here I must admit to being a bloody fool. I didn't know what I was doing and messed about stupidly in CWM, mounting and unmounting, deleting, reformatting, and so on. Basically I was trying to follow several guides at the same time, and made a total mess of it.
And no, I didn't know about backing up the efs before I started.
Not a generic one. It's really weird, because it's almost but not quite the same:
Sticker inside phone:
The ...86... has reversed to ...68... and the final 3 has become 1.
I'm an idiot and furious with myself.
Thanks again for any help you can give, though.
Steve
Click to expand...
Click to collapse
Hey babe..... please remove both of your IMEIs from here and never post them again in public. I'll post back in some time.... and your IMEI looks quite fine to me but still, lemme look for some time
And, your phone is not bricked, you've just got a bad IMEI
eatsleep said:
Hey babe..... please remove both of your IMEIs from here and never post them again in public. I'll post back in some time.... and your IMEI looks quite fine to me but still, lemme look for some time
And, your phone is not bricked, you've just got a bad IMEI
Click to expand...
Click to collapse
Thank you for replying! I've edited my post to remove the IMEI, as requested. Perhaps you could alter the one where you quote my message?
I realise everyone must say this, but I'm genuinely not trying to do anything questionable or immoral. I just want to restore the IMEI so it's the same as the one on the sticker.
Thanks,
Steve
Steve Thackery said:
Thank you for replying! I've edited my post to remove the IMEI, as requested. Perhaps you could alter the one where you quote my message?
I realise everyone must say this, but I'm genuinely not trying to do anything questionable or immoral. I just want to restore the IMEI so it's the same as the one on the sticker.
Thanks,
Steve
Click to expand...
Click to collapse
Can't find some content for your device but please do one last precaution before following any more tutorials, backup your efs folder and place it in a safe place.......
If you don't find anything, I can provide you with some guides for s3 (my device ) but don't know if they'll work for you....
One advice, reset your phone and send it to any service center.... They may charge you if you are out of warranty.....
here is a random thread i found but I have a bad feeling about the person.... Carry on at your own risk but back up your current efs, it may be recoverable but can move to a unrecoverable state after some repair attempts so, we can have hope....
link:
http://forum.xda-developers.com/showthread.php?t=2141928&page=1
eatsleep said:
Can't find some content for your device but please do one last precaution before following any more tutorials, backup your efs folder and place it in a safe place.......
If you don't find anything, I can provide you with some guides for s3 (my device ) but don't know if they'll work for you....
One advice, reset your phone and send it to any service center.... They may charge you if you are out of warranty.....
here is a random thread i found but I have a bad feeling about the person.... Carry on at your own risk but back up your current efs, it may be recoverable but can move to a unrecoverable state after some repair attempts so, we can have hope....
link:
http://forum.xda-developers.com/showthread.php?t=2141928&page=1
Click to expand...
Click to collapse
Thank you again, eatsleep! I really appreciate your continuing help.
I've gone about as deeply into this as I think I can, without trying even more bits of dodgy software from around the web which might make the situation worse. So, I think my next step should be to take it to a reputable service centre on a no-fix-no-fee basis. If they can't fix it either, then I'll regard it as a write-off and - on the grounds that there is nothing to lose - I'll have one last go with anything/everything I can find on the net.
Whatever the outcome I will report back so that others can benefit from my mistakes!
Thanks everyone who tried so hard to help - have a good weekend.
Steve
Steve Thackery said:
Thank you again, eatsleep! I really appreciate your continuing help.
I've gone about as deeply into this as I think I can, without trying even more bits of dodgy software from around the web which might make the situation worse. So, I think my next step should be to take it to a reputable service centre on a no-fix-no-fee basis. If they can't fix it either, then I'll regard it as a write-off and - on the grounds that there is nothing to lose - I'll have one last go with anything/everything I can find on the net.
Whatever the outcome I will report back so that others can benefit from my mistakes!
Thanks everyone who tried so hard to help - have a good weekend.
Steve
Click to expand...
Click to collapse
Yeah, samsung can definitely help you, but again, be sure to make a backup of current efs to get back if situation gets worse!
And if you fail, then we can try some softwares out there, which might me improper to discuss here, but leave that for only when everything fails....
Wish you all the best
Sooo, my gf and I have same phones. S7 edge. I made back up of mine superstock rom. And made back up of hers rom. We decided to change phones becouse I bought rose gold very cheap and she has gold. So, my back up i transfered to pc, which later got corrupt I dont know why. And her back up tranfered to my phone. Wiped everything. Restored her back up, and by mistake recovered her efs in my phone. Now imei shows 000000. As I said, my back up corrupted, cant open on pc, twrp shows errors of corupted file...how can i recover my imei? Flashing stock clean rom via odin or samsung swich doesnt help...
Wixcee said:
Sooo, my gf and I have same phones. S7 edge. I made back up of mine superstock rom. And made back up of hers rom. We decided to change phones becouse I bought rose gold very cheap and she has gold. So, my back up i transfered to pc, which later got corrupt I dont know why. And her back up tranfered to my phone. Wiped everything. Restored her back up, and by mistake recovered her efs in my phone. Now imei shows 000000. As I said, my back up corrupted, cant open on pc, twrp shows errors of corupted file...how can i recover my imei? Flashing stock clean rom via odin or samsung swich doesnt help...
Click to expand...
Click to collapse
Time to send it back to Samsung for a new board. That's if they have one. Other then that you can try flashing a compete stock rom but normally that doesn't happen.
You learned a lesson. Never restore a backup from a different device.
Wixcee said:
Sooo, my gf and I have same phones. S7 edge. I made back up of mine superstock rom. And made back up of hers rom. We decided to change phones becouse I bought rose gold very cheap and she has gold. So, my back up i transfered to pc, which later got corrupt I dont know why. And her back up tranfered to my phone. Wiped everything. Restored her back up, and by mistake recovered her efs in my phone. Now imei shows 000000. As I said, my back up corrupted, cant open on pc, twrp shows errors of corupted file...how can i recover my imei? Flashing stock clean rom via odin or samsung swich doesnt help...
Click to expand...
Click to collapse
Without an IMEI/EFS backup that was created before doing this, you're not gonna find much of a solution for restoring the device.
DO NOT CONTACT ME VIA PM TO RECEIVE HELP, YOU WILL BE IGNORED. KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
eatsleep said:
Wait wait,
You can't text or connect to the network?
Try flashing a official firmware and see if the IMEI matches...
It's not that simple to modify your IMEI n.o, special softwares are required to do this.... It's stored in .nv_data
Don't you have any efs backups?
IMEI getting corrupt is seen many times in s3 and note 2 devices....
And also, modifying your iMEi is illegal, but people out there use a software to do it.... May not be good to discuss this software here...
And one more thing, does your phone shows a generic IMEI number when you dial *#06* ?
Click to expand...
Click to collapse
Hi
I am using SM-N9500 samsung note 8 model, i frequently change the roms.. but last time i tried to install a custom rom and then i lost IMEI. i am getting error like IMEI-unknown, baseband- unknown, no network and sim cards not working..
i tried installing stock rom, custom roms, it was installing successfully but IMEI is not working. i didnt even back up my EFS folder. So, kindly help me to get back my IMEI.
please find below link to see all the procedures i followed and failed. kindly help me to restore my IMEI.
https://www.google.com/url?q=https:...246000&usg=AFQjCNF056_y5gTI2xpc9jM_I0ZlfkgpkA

SIM card not detected (anymore)

Hi,
some issues with my brand new Xiaomi Mi 4i.... I'm getting reaaaally tired of this.
My story with this phone went well for a day. Then I tried to install a french ROM and I guess I did something wrong cause my phone was hardbricked. I managed to recover from that (throught steps I couldn't really remember, I tried so many things) but when I put my SIM card on my phone, it's not detected anymore, despite working on another device (a Lumia 1320)
I read it might be an hardware issue (and not covered by warranty, which is a real shame), but some stuffs tells me otherwise :
- the card was working before the hardbrick;
- MiPCSuite is messed up: it worked perfectly before the hardbrick, but now it's considering my phone as a "mi device" (and not a Xiaomi Mi 4i), I can't backup anything because my phone "isn't up to date" (despite having installed MiUI7 to check if the issue came from MiUI6 for some reasons)... I know it's nothing really important, but it might indicate that it's software related... right ? :crying:
I took the hardbrick well because I know it was my fault, and my fault only. But now that I have this issue... I'm kinda pissed. And the fact is that I don't have any center near me, because I'm in France (explaining why I tried to install a french rom and why my english isn't the best), so if I have to send my Mi 4i back, it will cost me a lot AND I won't have my device for monthes...
If you have ANY information that could help me, I would gladly take it. Thanks !
Edit : "baseband" is marked as unknown. Guess it matters...
did you backup your EFS (EFS Backup) before flashing custom rom? if yes then try tro restore your efs with twrp (i assumed you used twrp)
Danusyakti said:
did you backup your EFS (EFS Backup) before flashing custom rom? if yes then try tro restore your efs with twrp (i assumed you used twrp)
Click to expand...
Click to collapse
My motto always has been, and I know it's a very stupid motto, "if you backup, things are going to mess up". I never backedup anything, assuming everything would go according to plan.
So no, sadly, I don't have any EFS backup (or any backup at all...). I used TWRP, but since my phone resurrected, I didn't have the guts to reinstall TWRP. If I don't have any backup, it would be useless, wouldn't it?
I'm gonna try when I'll can to redo a full factory reset + fastboot flash using MiFlash Tools. Read it worked for Xiaomi Mi4, but don't have much hope. I guess the issue relies on something else than just a ROM. ( but I might be wrong, once again I'm really not an expert and this is my first Android device ( and yeah, yeah, I was stupid ) ).
try FastBoot Flashing, open this link
http://en.miui.com/thread-112662-1-1.html
i hope it only software related, not hardware related
*btw can you do imei checkup with your phone?
Danusyakti said:
try FastBoot Flashing, open this link
i hope it only software related, not hardware related
*btw can you do imei checkup with your phone?
Click to expand...
Click to collapse
I hope the same thing than you
By IMEI checkup, did you mean verify if my MiPhone is a legit one? If yes, yeah, I tried and it's an official one.
If not, in the "Details", neither IMEI or IMEI SV are known.
poneyroux said:
I hope the same thing than you
By IMEI checkup, did you mean verify if my MiPhone is a legit one? If yes, yeah, I tried and it's an official one.
If not, in the "Details", neither IMEI or IMEI SV are known.
Click to expand...
Click to collapse
no i mean with *#06#
i you can't it meant you lost your efs, if detected just try flashing again with link above
good luck
Danusyakti said:
no i mean with *#06#
i you can't it meant you lost your efs, if detected just try flashing again with link above
good luck
Click to expand...
Click to collapse
It says "Invalid IMEI"... I flashed as your link said, but didn't work...
Well. "All I have to do" is to fix the two corrupted IMEI files. I found which ones are appropriate : mmcblk0p20 et p21.
I guess they are corrupted, I don't really know... Dunno if there is anyway to fix this, maybe by modifying the files with notepad or something like that. Really, I don't know, but I'm kinda despaired.
This might help
forum.xda-developers.com/mi-4i/help/strange-bricked-wifi-bt-radio-t3210529
This guy had the same problem.. I tired helping by using extended twrp and uploading it. He seemed to have fixed it. Try posting there
sharan.nyn said:
forum.xda-developers.com/mi-4i/help/strange-bricked-wifi-bt-radio-t3210529
This guy had the same problem.. I tired helping by using extended twrp and uploading it. He seemed to have fixed it. Try posting there
Click to expand...
Click to collapse
Thanks. Gonna try this.
Quick question : could you upload somewhere your mmcblk0p20 and mmcblk0p21 files for me to compare with mine?
Two ways to get it : with mi4i toolkit (EFS backup, it will be stored on /sdcard/efs-backup) or by following the tutoriel by magdag :
http://en.miui.com/thread-59832-1-1.html
Hi, it's me again,
I contacted the saler of my Mi 4i to ask if he knows any way to repair it or why. I was very surprised to see that the website proposed me 1) A partial refund (40%) on the websites account 2) A total refund (but the item is shipped at my cost) or 3) The same phone, half price, without the need of being reshipped.
I'm very surprised that it's covered by warranty... any ideas about that? Any chance that once I've shipped my Mi4i back, they'll ask me to pay for the replacement?
i am facing similar issue but my sim is not detecting on first slot but it is detecting on second slot
even my imei is showing correctly should is go for replacement coz i bought it few days back
If the SIM card tray is damaged (for example, a piece of plastic is chipped off or a metal plate is deformed), this can be the cause of the problem when the Xiaomi smartphone does not see the SIM card.
I had such a situation on my Mi 3. In the service center they could not find the cause of the problem, I found it myself.
I hope this information will help to somebody.

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