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Guys,
I have the following problem with HTC's "locations" app.
I was downloading some maps, and some are rather large (GBs). At somepoint my phone got switched off. When it switched on, I was notified that the downloads had not completed. So I select to continue. But the downloads immediately jump to pause and I get the download warning notification, telling me of the incomplete download.
I thought that this probably is related to corrupt on the map files that I trie dto download. Since these are supposed to be on the TF card (mini SD card, whatever you wanna call it), I cannot find them anywhere. Since its an unrooted phone (and i want to keep it that way), I cannot see if they are stored in the phone's internal memory, and I certainly do not want to go through a full reinstall of everything again by doing a factory reset.
Can anyone tell me how I can solve this problem?
is this an actual problem of the application (HTC Locations) or is it a problem with potentially corrupt downloads (in which case, where are they and how do I remove them), or could it be something else?
Can I uninstall HTC locations and reinstall it again, or does this just affect the app itself, not the maps?
any help would be appreciated
Thanks,
K
Question to all Android gurus.
I really cannnot understand what is behind
Some time ago I reported here a bug with HTC 2.3.5 and Sense 3.0 upgrade when Power button did not bring a usual "Flight mode -- Switch off -- Reboot" menu. I also mentioned that HTC support confirmed that this is a bug and that an update is expected to come out soon. OK.
Now some interesting details appeared and I am a little bit confused, maybe somebody will explain what is happening.
Before the upgrade I was playing with Leap WiFi Free Utility that was supposed to create a CISCO LEAP Wifi profile, which is being used in our office. When creating the profile I was requested to enter corporate userID and password. Then I was asked to enter another ( second ) password, not part of wifi profile. I entered another password -- well, CISCO LEAP is quite secure protocol, why not to ask for second password to access this profile? Looks normal.
The profile was created successfully, I used it several times...
After some days or maybe even couple of weeks I upgraded to 2.3.5 which brought these issues with power-button menu...
The fix from HTC is still not available, as usual, everything is fine
Then I used my LEAP profile again... entering the password...
Later on suddenly I pressed power button longer than usual -- AND !!!! -- the missing menu is back again !!!
After some experiments I found that the key is this second password to access storage card or smth like this ( the message was too quick to read )
Who can explain -- what kind of password was it ? What for ? How it can affect the behavior of system menu ? How it can be connected ?
I am not very deep in Android, maybe the question is naive, sorry...
But please -- who has any idea what is behind ? Or maybe it is simply a bug on top of bugged bug ?
Sometimes the answer is best left unquestioned. It works now!
I don't think it is a bug. A factory reset is said to fix it and as someone who installed the Europe RUU and not the OTA update, I don't have the problem, so I assume it lies in the patch. If a factory reset fixes it and the routine you've described does the same, somehow that routine is circumventing some glitch which the update suffers from, but not the clean install or the factory reset
Hi everyone,
I have a problem with Internet Explorer on my HD7
Since yesterday, Internet Explorer refuses to open from the start screen or Apps list. Clicking on web links in emails does not work, clicking on pinned web pages does not work. Live tiles, Emails, RSS feeds, texts, Phone calls etc. work as expected. I have downloaded several third party browsers which work as expected.
I have checked using 3G and Wifi connections, and soft reset multiple times to no avail
I have searched and have not seen anyone else reporting this problem which leads me to suspect it's a device specific software problem. I was following my normal morning routine yesterday, reading the emails with new and updated posts from XDA when it suddenly stopped opening the links in the emails. I tried opening up Internet Explorer and this too failed. The animation transition starts to take place when pushing the I.E. tile, and then it comes back to the start screen.
I am running 7720 and have not played around with the phone or changed anything to cause this problem.
Does anyone have any suggestions or thoughts before I go ahead and press the "Reset your phone" button ??
Thanks in advance,
Garrickus
Work around
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Thanks
tlefeuvre said:
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Click to expand...
Click to collapse
Thanks Thomas
I can confirm your solution does indeed work as you describe, and yes, tabs are now broken
I'm curious as to your firmware version and operator, as there may be a link ?
You say you read "somewhere" that hard resetting the phone doesn't fix the problem , (I haven't as yet done so myself, as I'm currently compiling word docs of Internet Explorer favourites etc. and uploading them to Skydrive so I can restore them later ) which implies someone else has also encountered this problem ?
If a hard reset doesn't work for me (I'm waiting on the weekend to do this as it'll probably take hours ) then I'm seriously thinking of upgrading the sdhc card to a 32gb one and flashing a custom rom
I'll keep you updated.
And once again, thank you for taking the time to reply , with well over a hundred views, I was beginning to think I was invisible
Garrickus
i would flash a custom rom (you have the requirements), its easy to do (just search for it) and the advantages of it are great. you would never want to go back to an official rom again.
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Thanks
GoodDayToDie said:
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Click to expand...
Click to collapse
Funnily enough, I hadn't heard of this problem either, before it manifested itself on my phone so it can't be widespread.
I'd love to allow you (you Windows Phone Guru ) access to my phone, if it would help me and the community, but, it's my main device and your too far away to visit
I have a stock phone so I doubt there is any kind of dump or something I can do to provide more clarification on the problem, but it's very real and very annoying
I had a quick search for "IE+" in the marketplace, but didn't see it. Could you provide a link please ? Or did you sideload it ?
If the hard reset doesn't work, my carrier has said they will swop it out for a refurbished unit, so I have a couple of options.
If I get my act together by the weekend, I might upload a video of the problem to YouTube for information purposes.
Also, my phone has been exhibiting some strangeness for a while now. Occasionally freezing up, then unfreezing itself. Internet Explorer freezing when the loading bar reaches 4/5's distance, and taking ages to finish loading. Some tiles (third party only) losing their images but not the text, or backing out of an app to the Start screen resulting in all the tiles being empty for a few seconds before filling in. Start screen flashing green and crackly looking. None of them particularly bothered me too much till now.
I'll keep you all posted.
Garrickus
Thanks
tlefeuvre said:
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes, thank you. I was beginning to go mad with it lol.
I too am running Mango without the disappearing keyboard fix, but I am not windows broken, iterop or any other kind of unlock, or used any kind of programs other than Zune, so we don't have that in common I'm afraid.
Thanks anyway
Garrickus
IE+ is being published to the Marketplace this week, I think. There's a pre-release build of it available on this forum, but I'm not sure if that version supports the required behavior for be-the-default-browser support. I'm looking at other apps too (requires decompiling them, unless I can get a chance to talk to the developer, but that's usually easy).
However, if your phone isn't interop-unlocked, you wouldn't be able to use the switcher anyhow, though. It requires TCB (or "root") permissions, because it needs to write to the registry. It's possible to interop-unlock your phone (I have an HD7 myself), but you'd need to downgrade the firmware first.
The list of bugs you're experienced sounds like it *might* actually be some kind of defective hardware. The usual problem is the internal microSD card that is used for storage on the phone being defective or coming loose. There are a few other possibilities too, though. Unfortunately, trying to fix them yourself is likely to void your warranty, with no guarantee of success.
Video uploaded to Youtube
Hi all,
So my problem persists, and I am due to hard reset the phone to see if that solves the issue in the next couple of days. Before I do so however, I have uploaded a video showing the problem to Youtube for information purposes.
Lets see if anyone else is having the same problem, and if a solution exists.
Here's the link to the video
http://youtu.be/L0YIkCybvhg
If the hard reset doesn't work, my carrier have said they will swop the unit for a refurbished one. Does anyone have any experiences of this ? Are they like new ? Or beaten up a bit ?
Regards
Garrickus
More people reporting the problem on Microsoft answers forum
Hi everyone,
I checked the Microsoft answers forum and it seems Others are reporting the issue as well
I counted at least half a dozen posts with the same problem as myself here
http://answers.microsoft.com/en-us/...one&CurrentScope.Filter=&askingquestion=false
So far, the only advice offered is to hard reset the phone, with some users reporting this solved their issue. One user reported that although it solved their issue, now their phone tile doesn't work
Regards
Garrickus
After hard reset
Hey everyone,
So I hard reset my phone on Thursday
and as a result, Internet Explorer now works again as it should
I decided not to restore a backup, and set up the phone manually (which took about 3 hours ).
A couple of things I've noticed since -
Battery life seems massively improved , now reporting over a days use on a full battery. I'll keep an eye on this as before I was only getting about 14 hours.
Another thing I've noticed is the keyboard. Now when I type, it highlights the word it thinks I want to use in bold, and it definitely didn't do that before
I'll keep you all posted on how things go over the next couple of weeks, if any of the problems I reported show up again, but, fingers crossed, it's all good for now, and loving my phone again.
Thanks for all your input.
Garrickus
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
tlefeuvre said:
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes it does.
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Too bad. I have this problem too. Last night after connect to public wi-fi and enter username & password in automatic IE pop-up.
You can't open IE if your setting of "Open links from other apps in" is "A new tab". If change this settings to "The current tab" you can open multi-IE for multi-tab but can't use normal tab.
I think I will HR my device too.
tlefeuvre said:
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Click to expand...
Click to collapse
No, interop unlocked will go away.
I am facing similar issue. I guess I know when it started (but not sure about it)
I had opened Google Search app. I was searching some images. In results displayed, I clicked 1 imgage. It opened Internet Explorer. When I tried to open "Tab" from Menu to close tab and exit IE, IE was simply not getting close and it was opening continously. I finally pressed Power button to switch off phone. After phone was restarted, I observed that while internet explorer is open and I open the tabs, it shows absolutely nothing, it doesn't show the tab for the page that is currently open or none of the other tabs that are open. Rather it shows Blank page with symbol to add new tab. But even new tab is not getting added. I tried several reboot on phone but somehow "Tab" thing is broken. I am also having feeling that Internet Explorer running in the backround that will not close even after a restart.
I dont want to Hard Rest Phone, but I think its only Solution for now. Hope MS fix this issue in WP7.8.
Hi guys!
I'm facing a bug regularly that prevent me from booting certain apps.
This only happens to brand-specific apps (HTC, Nokia, AT&T - those apps).
Underneath you can find a video where you can watch the bug.
(Backup link = http://www.youtube.com/watch?v=JWbBISNUuY4 )
Comments are always welcome!
Do you use your Stock ROM? Have you done any unofficial modifications? Is the marketplace supported in your country? Did you try a hard reset?
Stock ROM - Yes
Modifications - No
Marketplace support - Yes
Hard reset - No, because I don't know how to do that (doesn't that delete stuff)?
MattProductions said:
Hi guys!
I'm facing a bug regularly that prevent me from booting certain apps.
This only happens to brand-specific apps (HTC, Nokia, AT&T - those apps).
Underneath you can find a video where you can watch the bug.
(Backup link = http://www.youtube.com/watch?v=JWbBISNUuY4 )
Comments are always welcome!
Click to expand...
Click to collapse
Hi Matt,
Your problem seems similar to mine, except I only had this issue with Internet explorer, and a soft reset did not fix the issue, only a hard reset worked (so far anyway, fingers crossed )
http://youtu.be/L0YIkCybvhg
Garrickus
click thanks button if this helped.
Well, for me a reboot helps (just for a while).
I've showed that in the video (watch the end)
But how do I do a hard reset (button combination, etc...)
And what consequences has that for my phone? (deleting files, settings, contacts,...)
I had a similar issue twice since I got my phone (May 2011). A reboot always fixed it for me as well, I am stumped on why this would happen regularly to you.
regarding the hard reset: go to settings, Info and select "reset device" on the bottom (paraphrasing from german here, it could be called different). This will reset the device to factory defaults, wiping any custom data you put on (apps, music, videos, pictures, email, messages... really everything).
Thanks!
I think I'll just stick to my reboot-fix, I can live with that.
can you tell us how regularly that happens? Weekly? Daily? Monthly? Is there some pattern to it? Does this happen from one minute to the other or does that happen overnight?
Hmmm, I'm not quite sure.
I use my phone quite fast (button presses and stuff).
So I think it has to do with me quiting an app and then locking the device a few miliseconds after that.
Might that be causing some trouble?
This was one of the countless issues I had with my HTC HD7. Always happened when I had used the device (and thus some apps) for a while. It turned out to be a hardware failure most definitely because I used all kinds of chargers for the HD7 that were not manufactured by HTC. Do you use any other chargers as well? And do you have random reboots?
I still use the charger that came out of the box.
And I do have some random reboots (especially when connecting it to my PC via USB)
MattProductions said:
I still use the charger that came out of the box.
And I do have some random reboots (especially when connecting it to my PC via USB)
Click to expand...
Click to collapse
No other, maybe more powerful charger? Hmm, that's weird. Though it really sounds like you're having the same issues with your 710 like I had with my HD7. You shouls try and send it in for repair or get a replacement device.
It doesn't really bother me, when I doesn't happen that much.
I was just wondering if anybody has the same issues (and the answer for that is yes)
Hello,
I'm trying to get an Alcatel Idol X (One Touch 6040D, no custom roms or modifications) out of a crash loop, but have been unsuccessful so far. The trouble started when the phone wanted to download and install text-to-speech voice data ("Female for English"). At some point this download/install crashes, causing the phone to reboot. When rebooting the phone hangs on the Alcatel screen with white background. I have to power it off then on again. Then it boots and starts the download/installation again, causing it to crash seconds after.
I've tried the following to no avail:
Clear cache partition from recovery menu.
Force stopping "Download Manager" and clearing cache & data. I have to be very quick to do this, otherwise the phone reboots. Unfortunately clicking the clear buttons has no effect. The used disk space stays the same (80.00KB data, 12.00KB cache). The phone will not reboot at this point, but many apps (Google Play, Settings,...) and processes are crashing repeatedly (android.process.acore, android.process.media and com.google.process.gapps). Eventually, so much has stopped working that the phone reboots.
There's a thread, I found almost a month ago on Androidcentral, about this very same problem. But what worked for the thread starter and other people, i.e. the clearing of cache and data of the "Download Manager" doesn't work for me. Probably because the cache/data clearing is not actually executed. So that might be something to look into further. See point two above. My replies in that thread haven't been responded too, unfortunately.
I'm aware that the cleanest solution is probably a factory reset from the recovery menu. However that would mean data loss of photos and app data, that haven't been backed up. My main goal is to get the phone into a state that a recovery/syncing of that data can be done. After, I don't mind doing a factory reset.
Any help is greatly appreciated!
Kind regards,
eXistenZ_69
eXistenZ_69 said:
Hello,
I'm trying to get an Alcatel Idol X (One Touch 6040D, no custom roms or modifications) out of a crash loop, but have been unsuccessful so far. The trouble started when the phone wanted to download and install text-to-speech voice data ("Female for English"). At some point this download/install crashes, causing the phone to reboot. When rebooting the phone hangs on the Alcatel screen with white background. I have to power it off then on again. Then it boots and starts the download/installation again, causing it to crash seconds after.
I've tried the following to no avail:
Clear cache partition from recovery menu.
Force stopping "Download Manager" and clearing cache & data. I have to be very quick to do this, otherwise the phone reboots. Unfortunately clicking the clear buttons has no effect. The used disk space stays the same (80.00KB data, 12.00KB cache). The phone will not reboot at this point, but many apps (Google Play, Settings,...) and processes are crashing repeatedly (android.process.acore, android.process.media and com.google.process.gapps). Eventually, so much has stopped working that the phone reboots.
There's a thread, I found almost a month ago on Androidcentral, about this very same problem. But what worked for the thread starter and other people, i.e. the clearing of cache and data of the "Download Manager" doesn't work for me. Probably because the cache/data clearing is not actually executed. So that might be something to look into further. See point two above. My replies in that thread haven't been responded too, unfortunately.
I'm aware that the cleanest solution is probably a factory reset from the recovery menu. However that would mean data loss of photos and app data, that haven't been backed up. My main goal is to get the phone into a state that a recovery/syncing of that data can be done. After, I don't mind doing a factory reset.
Any help is greatly appreciated!
Kind regards,
eXistenZ_69
Click to expand...
Click to collapse
Hello and thank you for using XDA Assist.
I'm sorry to hear about your trouble. There is no forum specifically for the Alcatel Idol X but you may want to ask your question with all relevant details in the friendly general Android Q&A, Help & Troubleshooting forum at http://forum.xda-developers.com/android/help. That's a good place to start where members familiar with your device might be able to advise you. One thing you could try would be temporarily remove the SIM and stay away from your usual WIFI hotspots, then try booting the phone. There is small chance that it would cause the Download Manager to give up and quit in an orderly fashion, but I'm merely guessing. Since your device is not widely used, please be patient and give the experts in the Q&Q forum plenty of time to respond.
Good luck!
Hello Mike,
thanks for your reply. The trouble I'm having seems not specific to the Alcatel Idol X. In the thread on Androidcentral, people with Samsung and LG devices experienced the same crash loop.
Removing the sim and disabling Wifi had no effect on the problem. Curiously enough I'm not able to enable Wifi again.
How do I proceed with asking the question in General Android Q&A? Do I just create a new thread and copy/paste the content of my initial post? Or does a moderator have to move the thread?
Kind regards,
eXistenZ_69
eXistenZ_69 said:
Hello Mike,
thanks for your reply. The trouble I'm having seems not specific to the Alcatel Idol X. In the thread on Androidcentral, people with Samsung and LG devices experienced the same crash loop.
Removing the sim and disabling Wifi had no effect on the problem. Curiously enough I'm not able to enable Wifi again.
How do I proceed with asking the question in General Android Q&A? Do I just create a new thread and copy/paste the content of my initial post? Or does a moderator have to move the thread?
Kind regards,
eXistenZ_69
Click to expand...
Click to collapse
The easiest way would be for you to create a new thread with all the information that the members there will need to come up with suggestions for you. For future reference: if you want to make sure your data can be easily recovered or transferred from one device to another, consider using the Google sync option (generally found in Settings as "Backup and Reset" or some similar name) that allows you, for example, to recover most apps and data after a factory reset. Someone in the Q&A Forum is bound to have some ideas for you.
Once again, good luck!
Thanks again, Mike. New thread created here.
I will definitely be more vigilant about syncing and backuping!
Cheers,
eXistenZ_69