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Help! My sensation's sound just gone!

Dear friends, my sensation's sound just gone. No sound on YouTube video, BBC iplayer, and no ringing sound for phone as well, no vibration.
When press volume keys, there is no sounds when adjust it.
Help please. It's working fine for last two weeks, this is just happened as non sense right now. Thank you all.
Sent from my HTC Sensation Z710e using XDA App

Hard reboot? Hard reset?

OakNinja said:
Hard reboot? Hard reset?
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Thank you for the reply. How to do hard reset?
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everyday48 said:
Thank you for the reply. How to do hard reset?
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Sorry, i'm tired I meant factory reset!

mine did this the other day with the talking tom cat and all i did was to turn it off then back on again

this has got to be a bug because mine keeps doing it now ,even after a factory reset

had this issue too! was watching my movie on sensation, then perhaps i did too many rotation of the video, so much so that the sound was totally gone. no ringtone, music, alarm or whatsoever. Had to shutdown my phone to bring back the sound. weird thing is the htc sense captured this as a bug/error and requested me to send a log to them.

http://forum.xda-developers.com/showthread.php?t=1122926

Had this issue, all I did was put the earphone Jack in and out of the connecter. Then the sound return. Strange if u ask me.
Sent from my HTC Sensation 4G using XDA Premium App

Sound problem... No sound after awhile

This has been happening lately... I don't have any sound at all ... I have to reboot my phone to get it back ...don't know what is causing this ...just got my phone yesterday
Sent from my HTC Sensation 4G using XDA App

Mine is two days old and this just started happening also, this is my first issue ,I don't have any of the other ones that have been mentioned

this has been covered quite often in the last week. please search. it's a bug.
easiest fix is to just call your voicemail
http://forum.xda-developers.com/showthread.php?t=1090851&highlight=sound
http://forum.xda-developers.com/showthread.php?t=1113254&highlight=sound
http://forum.xda-developers.com/showthread.php?t=1128000&highlight=sound
http://forum.xda-developers.com/showthread.php?t=1132114&highlight=sound
http://forum.xda-developers.com/showthread.php?t=1131963&highlight=sound

My voicemail keeps showing up when I don't have any voice mail.
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sittyb123 said:
My voicemail keeps showing up when I don't have any voice mail.
Sent from my HTC Sensation 4G using XDA App
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Settings>Call>Clear voicemail notification
(another common thread that should be searched)

my sound stops working after i record a video and i cant playback the video....try taking a video and see if u have a problem playing it back

No problems with video for me

Wtf. The honeymoon looks like it could be about to end on this should-be-amazing handset.

Voice mail should be automatically cleared like every other phone out there ... Just like your text message once you view it that's all ... All these little problem are a little annoying ... I'll continue to play with it... Don't get me wrong I love this phone ... Again just a little annoyed. And thanks for the tip.
Sent from my HTC Sensation 4G using XDA App

I tried this on my lock screen and it worked.

Try it at own risk, I am not responsible for any problems. It worked for me
This is my second sensation with the same issue. I got my second sensation approximately 6 days ago, after my first sensation developed the lock screen issues. Well today I started to experience the same lock screen issues that plagued my first sensation. Well I did a little checking around and I think I might have found a solution to the problem. I have an app installed called mybackup pro. I have been using this app for a while and it has come in real handy in restoring my phone. There is a free version available in the market. I used the paid version. I opened mybackup pro, and I just like to say that I DON'T HAVE anything to do with the app in regards to any monetary gain, basically I just use the app. I opened the ap, i clicked on cancel for the password, clicked on back up, data, local (/mnt/sdcard) check all, and let it back up all the settings. Well I went into my settings/applications/manageapplications/all. i then clicked on the first htc sense tab and cleared the data. You will be prompted with something to the pop up stating that all the applications data will be permanently deleted. I clicked ok and then clicked on the second htc sense tab and did the same thing. You will notice that all your widgets and everything will be deleted from your phone. I rebooted my phone and then opened mybackup pro and clicked on restore, data, local (/mnt/sdcard), data and the most resent date, I ONLY CHECKED MARKED SYSTEM SETTINGS, ANDROID HOME, AND CLICKED ON OK. Let it do its thing and when it is finished it will ask you to reboot your phone. Your phone should be extremely close to the way you had it before (widget wise). And in my case my lock screen is working again. I hope this helps anyone else. Again, It worked for me.

Holy wall of text batman
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Please update this thread periodically even if your method doesn't work.
Did this allow sense to operate more smoothly on your device?

I don't even understand what the issue was meant to be in the first place!!

Sorry for the long entry but i was trying to be as specific as i possibly could for everyone, and yes my lock screen responds perfectly.
This post was meant for anyone experiencing lockscreen unresponsiveness on their phones.
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I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
Sent from my HTC Sensation 4G using XDA Premium App

also another trick to faulty lockscreen found on another post, when the phone lay flat on table lock seems to be trouble to unlock unless u pick the phone up in ur hands...but if u have it laying on table flat and grab left side of lock and drag it to the left and the up it works everytime for me...seems the left part of the lockscreen is always ok lol (something to do with phone being grounded)

Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
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jrwingate6 said:
I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
Sent from my HTC Sensation 4G using XDA Premium App
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I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?

Wifi problem and as of today the lock screen issue started. He lockscreen issue has been resolved.
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So far problem fixed
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justice26 said:
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
Sent from my HTC Sensation 4G using XDA Premium App
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I doubt it but I'll sure as hell try if this happens to me again.

smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
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Yup, I think I agree with that. There are some issues that just don't make any sense though. Why does it become responsive after touching the ring two to three times. It will stay responsive like it should until you turn the display off. I just can't wrap my finger around it.

Could it be something with sense?
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justice26 said:
Could it be something with sense?
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Probably is. I seriously don't know why everyone praises HTC. They are going in the wrong direction with Sense. Instead of making it less intrusive, there making it more intrusive with SENSELESS eye candy. HTC needs to take a page out of Samsung's book in my opinion. There making there UI (Touch Wiz) less intrusive but still keeping the features that make Android better.
Sorry to say but this 3D eye candy isn't making anything better and it's quite obvious HTC half assed Sense 3.0.

LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
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justice26 said:
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
Sent from my HTC Sensation 4G using XDA Premium App
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Hey, I came from 4 G2X's. Then again, I'm on my 3rd Sensation. Hopefully it doesn't make it to 4.

smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
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Are you charging this via the stock charger, or via USB pc? If using a wall charger is the outlet grounded or the old two prong style outlet? I had this issue when using the stock charger in an ungrounded outlet when I was at a friends house for the week.
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Yes i am using the stock charger

I don't know if this works for you guys .. but I had that lockscreen issue as well. I noticed that when I play with my wifes phone its perfectly smooth and unlocks with a single swipe. And she can unlock mine easily and never been a problem.The only thing difference is that she didn't take off that screen protector. I have oily skin type so I guess it must be my finger getting sticky. Went to tmobile and got a screen protector and it solves all the problem. Sounds silly but it worked for me and I haven't had a single lockscreen issue in four days as opposed to 4 out of five times before. Hope this helps ..
Sent from my HTC Sensation 4G using XDA App

Touch screen becomes completely unresponsive

My touch screen some times becomes unresponsive after playing Home Run Battle and Plants vs. Zombies. Its only the touch that becomes unresponsive but my accelerometer still works. I have to restart the phone in order to fix it.
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jrwingate6 said:
My touch screen some times becomes unresponsive after playing Home Run Battle and Plants vs. Zombies. Its only the touch that becomes unresponsive but my accelerometer still works. I have to restart the phone in order to fix it.
Sent from my HTC Sensation 4G using XDA Premium App
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Indeed strange, I haven't played any games on it so wouldn't know.
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i had a lot of problems when i used advanced task killer on my phone similar to urs. If your using a task killer uninstall it and pull battery on phone then pop it in and boot up again see if it happens.

I definitely had this happen the other day. I wasn't playing any games and I don't have any task killers installed. I was in the middle of a text message when a call came through. I answered the call and then tried to resume my text but nothing was responding. I was still able to flip the phone sideways but I couldn't tap anything at all. I had to do a restart. That was frustrating and I hope it was a one time thing!

I found out that mine was a app called juice defender......it was messing mine up really bad.....uninstalled it and my phone responds....perfect now!!!!!
Sent from my HTC Sensation 4G using XDA App

yeah a lot of people r complaining about hardware and software on HTC's side, but a lot of it has to do with these phones still being pretty new alot of devs havent had the time to make their apps fully compatible with our sensations

I had the same problem yesterday, everything but the screen working, however rather than rebooting, i found that i could pull the top bar down then back up and screen worked again

this is because phone is overheating and the screen gives problems.
I think another charger will resolve this problem or if its `SW problem, OTA will be released...

edis_feyziev said:
this is because phone is overheating and the screen gives problems.
I think another charger will resolve this problem or if its `SW problem, OTA will be released...
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Your right. It only happens after my phone heats up from gaming for a while. It also happens when the phone is not on its charger.
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I had the same problem (not those same games but in some apps and the security pattern lock). I just disabled the Tell HTC option and haven't had a problem since.
EDIT: Wait, when did PvZ come out for Android??

MoeKz said:
I had the same problem (not those same games but in some apps and the security pattern lock). I just disabled the Tell HTC option and haven't had a problem since.
EDIT: Wait, when did PvZ come out for Android??
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Awhile ago. It's on the Amazon Appstore.
My screen doesn't become unresponsive if I play PvZ, but if I play it for too long, Sense reloads when I exit out of the game.

MoeKz said:
I had the same problem (not those same games but in some apps and the security pattern lock). I just disabled the Tell HTC option and haven't had a problem since.
EDIT: Wait, when did PvZ come out for Android??
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Looking in the forums for something to do to fix the touchscreen being all buggy I disabled Tell HTC and that worked for me!
Sent from my HTC Sensation 4G using XDA App

Now that i think about it, ever since i stopped using rosie my phone doesnt do this anymore.

Sound problem

Hi, got my sensation bare stock out of the box Rom not rooted either but everytime I try to change my ringtone or notification sound I have to reboot the phone in order for it to register. Any facts why this phone is acting like that. Thanks in advance
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