We switched from T-Mobile to ATT and got 2 Inspire 4g's and one Infuse.
Now my wife is hating her Inspire because she says the call quality is terrible. She can barely understand the person she is talking to, and if she turns the volume up it gets worse and worse.
She does not think it is the ATT network because it happens no matter where she is, and is not sudden or sporadic. She says it is every call all the time.
Any ideas before we take the 2 Inspires back?
You have a couple of options. The first would be to divorce her. (Just kidding.) The call quality is good on these phones. It is possible that you may have received a defective unit. The second option would be to exchange the phone for another and check the quality on the second unit, which is what I would recommend you try. It should not be happening on every call. There is nothing you could really try until you root your phone and test different fixes, but you should not need anything right now on a phone you have not changed yet.
I am in agreeance with the above poster, it sounds like you may have a defective handset, in all likelihood you should be able to exchange it, sooner than later and see if it works better. The other issue could be your area just has horrendous service for AT&T as that can happen as well.
Thanks guys, I agree we need to exchange it sooner than later, I am just worried because both Inspires we have have the same issue. I dont think it is the service because my Infuse is fine, and we have an iPhone 3gs that is fine in the same areas.
If both Inspires have the same issue it is possible they may have come from a bad batch. It is known to have very good call quality, and on certain roms you just have to apply a patch to fix sound issues. Normally, HTC build quality surpasses Samsung build quality. It may be worth it to go to a different store and try an exchange there to see how that goes. If your Infuse is working well, so should the Inspires.
Wolf_2 said:
If both Inspires have the same issue it is possible they may have come from a bad batch. It is known to have very good call quality, and on certain roms you just have to apply a patch to fix sound issues. Normally, HTC build quality surpasses Samsung build quality. It may be worth it to go to a different store and try an exchange there to see how that goes. If your Infuse is working well, so should the Inspires.
Click to expand...
Click to collapse
Well just because my son really likes his Inspire I went ahead and rooted his and installed the Android Revolution HD ROM. Here is what I tested/noticed:
With the downgraded ROM that is installed during the Rooting process the problem remains, and I was unable to use wifi. It would connect to the wifi, but could not browse the internet.
Once I installed Android Revolution HD I could connect and wifi was fine, but the phone signal was weak. So I installed the linked radio from the first page of the ROM and it went back to a strong signal, but not really any different than stock.
I am convinced that the issue is the radio, not the physical device, so I think I just need to find the right one.
If you are using the M2 radio that is recommended for the AR rom, then you should already have the correct Ril files that match that radio because they are included in the rom. The downgrade rom that is used during rooting needs to have a newer radio flashed in order to get it working. If you are getting any kind of tinny audio quality then there is a patch in the first post that fixes sound quality issues that a lot of people get. These patches are used for most of the European based DHD roms.
sgrant said:
Well just because my son really likes his Inspire I went ahead and rooted his and installed the Android Revolution HD ROM. Here is what I tested/noticed:
With the downgraded ROM that is installed during the Rooting process the problem remains, and I was unable to use wifi. It would connect to the wifi, but could not browse the internet.
Once I installed Android Revolution HD I could connect and wifi was fine, but the phone signal was weak. So I installed the linked radio from the first page of the ROM and it went back to a strong signal, but not really any different than stock.
I am convinced that the issue is the radio, not the physical device, so I think I just need to find the right one.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1106324
I have owned many AT&T phones, and the Inspire has one of the best sounding calls I have ever had. I would agree that it is probably a bad batch of phones, or something damaged the phones when they were shipped to the store. I have rooted/M2 Radio, and am running LeeDrOiD. This is by far the best phone I have owned. I am sorry that your wife is having issues, but i would definately try exchanging it for another Inspire before giving up.
i have no problems with call quality except for speaker
when i put phone on speaker the other end could never hear me
i would suggest putting ur sons phone back to stock, and taking them both to ATT and reproduce the issue for one of the reps and say see listen the phone sounds like total crap please fix this and have them replace both phones. do not leave the store until both of ur phones are working correctly
Related
Hello, I'm on my third Mesmerize from UScellular. It is a very buggy phone. The most unreliable phone I've ever owned. The alarm app fails often, the email app usually has to be force closed and reopened to check for new email. It obviously misses calls often, and even can't send texts, and misses some some texts as well. I hate the phone. I got the new EE19 radio update last tuesday and Friday it missed a call, and Saturday it missed two calls back to back, and couldn't send a text message for about 10 minutes . I took it back to the store, and was very upset. I thought they would give me a different phone all together... hopefully something that works. But no, they are doing a warranty replacement .
Should I sell the phone, and get better brand? If I learn how to flash ROM's and change the rom and kernel will it be more reliable? Will I still have the missed call issue with the EE19 radio and a custom ROM, or would I need to try a new radio as well? Any thoughts, tips, advice, pointers would be greatly welcomed!!!
HikingMoose said:
Hello, I'm on my third Mesmerize from UScellular. It is a very buggy phone. The most unreliable phone I've ever owned. The alarm app fails often, the email app usually has to be force closed and reopened to check for new email. It obviously misses calls often, and even can't send texts, and misses some some texts as well. I hate the phone. I got the new EE19 radio update last tuesday and Friday it missed a call, and Saturday it missed two calls back to back, and couldn't send a text message for about 10 minutes . I took it back to the store, and was very upset. I thought they would give me a different phone all together... hopefully something that works. But no, they are doing a warranty replacement .
Should I sell the phone, and get better brand? If I learn how to flash ROM's and change the rom and kernel will it be more reliable? Will I still have the missed call issue with the EE19 radio and a custom ROM, or would I need to try a new radio as well? Any thoughts, tips, advice, pointers would be greatly welcomed!!!
Click to expand...
Click to collapse
I wonder if part of it is a reception issue. If you've gone through three phones, and each time you're having not just missed calls but text problems also, that suggests to me it's not getting the kind of signal it needs, at least for the phone network portion of it.
That said, I think it's entirely worth asking: have you done ANYTHING at all to customize it? Rooted it, loaded a custom ROM, recovery, kernel, radio, anything? Has your e-mail and alarm app broken that same way on all three phones? If you're having these problems right out of the box with ZERO customization on your part, then it's possible you've just been monumentally unlucky with which particular phones you've gotten; they say each specific unit can function differently compared to another as far as performance benchmarks and which ROMs work and which don't.
I question if a custom ROM would solve your problem, or just introduce more. I suspect it's possible either way in my opinion. You could try them with the understanding they may not do a thing for you---or may make the phone perform even worse.
I personally haven't had a problem with mine. I happen to like the phone, especially with Odin/Heimdall to go back to a stock configuration when all else fails (and I don't run a TouchWiz ROM, but even then those weren't THAT bad). Certainly no missed texts, and I didn't really notice any missed calls either. To me, that means you're either (A) getting lemons, (B) have a reception issue, or (C) are messing with your phone and aren't telling us. I'm cool with giving the benefit of the doubt on C.
If you're really motivated to get it figured out, try keeping a journal with where you are, what time it happened, and what failed and how.
Thank you for the reply.
The phone is 100% stock. This one has not been rooted or compromised in anyway. I did root my first one, and tried to install a lagfix, unsuccessfully. But then reverted back to stock. The first one ONLY had the missed call issue, which Samsung tried to address with the new EE19 radio update. But they took my good Mes, and make me swap it out within my 30 days for another "hoping it would fix the missing call problem". I knew it wouldn't because thousands of other users were having the same issues.
The second handset is the one with all the issues, the stock alarm app force closes during the night and wont go off in the am (twice) or when I turn the alarm off at night it still goes off in the am. The email app has to be force closed all the time and re-opened. It does drop a lot of calls, and is cuts in and out during calls. Reception does seem to be a major issue, but everyone else's phones work fine. We have several uscellular phones here, and a co-worker with a Droid 2 global from verizon (his signal strength is MUCH better than mine). I'm hoping its a broken antennae. The first one worked flawlessly in the same locations (before the leaves sprouted though).
-I've had many other issues too, like the screen going black and unresponsive except for the status bar. No buttons work, but it allows me to power down, BUT WILL NOT TURN BACK ON without battery removal. Other bugs, and issues too.
On this second handset I have the new EE19 update, which seems to be exacerbating my problems. I didn't have much for texting issues pre-update, and now post update get a lot of them. Maybe the EE19 radio is not as good? I have not actually received the third phone yet, but have no confidence in it now.
I don't have a computer programming degree or background, and am not familiar with flashing custom roms, and linux and all of that. But I'm trying to learn, and may try some different radios, and different roms. I'm interested in gingerbread for EE19, but its hard to search on here. I also want a voodoo lagfix.
The Mes does have a pretty weak antenna from what I have seen. There are a lot of people that have said they get worse reception with it then they did with a similar USCC phone (Desire for example).
I live in the middle of bumfuct and I have some of the missed call, text issues though not horrible and as with ee19 as I did with ec10. Depending on how I hold the phone I can go from full reception to no reception, same thing room to room. Also, there are times where I'll get no interwebs access without a battery pull and restart, like it won't reconnect after so long. If I was to guess though I would say its more of a reception issue than an overall phone issue. I have been on ec01 and the issues remained the same, but I like my mes, especially in comparison to the acclaim I had before it, though the acclaim did have better overall reception everything else about was "the gay". Have you tried different alarm clock, email apps from the market? Maybe that would help. I had no issues with my blackberry curve before the acclaim but it wasnt nearly as fun as the androids I've had. I'd say if the new apps don't help, maybe try a different phone, lg, htc, blackberry, there is lots of options out there.
Sent from my SCH-I500 using XDA App
I agree that it does sound like a reception issue. Problem is, I live in the downtown of a college city, and am supposed to have full 100% reception. I work in My state Capital, and once again, full reception. My other work location also has full reception according to their coverage maps. I think they need to issue me a real phone, and not just more Mesmerizes.
HikingMoose said:
I agree that it does sound like a reception issue. Problem is, I live in the downtown of a college city, and am supposed to have full 100% reception. I work in My state Capital, and once again, full reception. My other work location also has full reception according to their coverage maps. I think they need to issue me a real phone, and not just more Mesmerizes.
Click to expand...
Click to collapse
ummm .... didn't you choose the phone?
Not really. They only had two options at the time. The samsung mesmerize with 7hr battery life, and the HTC Desire with a 2.5hr battery life. I made the logical choice.
I would say at this point make them give you another mez and give it a try. Unfortunately, my experience with this phone and the belief project in general, they are taking “swapped" phones and recycling them back into the pool. I guess they are banking on someone else getting the phone and not realizing its a flaming hot mess.
I had to get 2 swaps done to get one that works.
The problems you described are very unusual for the phone in my experience.
Get one more swap, then get the store to apply the EE19 update before you register it. Do a PRL update after that (*228) and you should be good to go. I'm going on 2 weeks with a stock EE19 from the shop. I rooted with S1C, been running great since I got it.
Sent from my GT-P7510 using XDA Premium App
HikingMoose said:
The samsung mesmerize with 7hr battery life, and the HTC Desire with a 2.5hr battery life.
Click to expand...
Click to collapse
So where did you make up that information from?
LaTuFu,
I believe you are absolutely correct! They do take their returned phones and ship them right back out to unsuspecting customers. Mine arrived today with packing tape all over the screen, and a scratched up camera lens. What kind of warranty replacement is that? So much for Uscellular having "the best customer satisfaction and network satisfaction of any national carrier".
I am having an odd problem with my 2 inspires. I have a bone stock one and a rooted running the beast right now( I am positive its not the rom). What happens is during a longer call, aprox over 10min, the phone will just act as though its muted even though its not. I can hear the person but they cannot hear me. The mute button is not checked nor the hold. I can normally get it back by putting the person on hold and then unhold, but not always. Also the bone stock one will do this and then immediately call the person back of which I was talking to.
I have flashed most of the roms and a bunch of radios. They all do the same thing. Its not the network because I have a dumbphone and an aria that I use to test and neither one have done this, same sim card,location and other variable of which I can control. I have even tried enabling and disabling the hac and dual mic deal in the build prop with no success. The stock one I have left alone, its running the 6.30 radio as is the rooted one at this time. the rooted phone is from close to launch and the stock one is a couple weeks old.
I am at a loss. I am not someone who returns stuff, but this is getting me pissed. I can live with the little "issues" the phone has but its a phone first and foremost. I am hoping one of you guys have a suggestion as to what to try. Thanks in advance guys/gals. I did many searches but came up dry, is my luck just that bad with this phone? Maybe a conflict with the network and the inspire? I also travel for work from middle florida to south florida and it does it in every county I visit. I have not tried to run it on edge only, but I dont know if this is a good idea or not.
By know means am I an expert, does your phone heat up during this time? Just a thought. After 5 or 10min of conversation does it feel unnecessarily warm?
stickbo said:
I am having an odd problem with my 2 inspires. I have a bone stock one and a rooted running the beast right now( I am positive its not the rom). What happens is during a longer call, aprox over 10min, the phone will just act as though its muted even though its not. I can hear the person but they cannot hear me. The mute button is not checked nor the hold. I can normally get it back by putting the person on hold and then unhold, but not always. Also the bone stock one will do this and then immediately call the person back of which I was talking to.
I have flashed most of the roms and a bunch of radios. They all do the same thing. Its not the network because I have a dumbphone and an aria that I use to test and neither one have done this, same sim card,location and other variable of which I can control. I have even tried enabling and disabling the hac and dual mic deal in the build prop with no success. The stock one I have left alone, its running the 6.30 radio as is the rooted one at this time. the rooted phone is from close to launch and the stock one is a couple weeks old.
I am at a loss. I am not someone who returns stuff, but this is getting me pissed. I can live with the little "issues" the phone has but its a phone first and foremost. I am hoping one of you guys have a suggestion as to what to try. Thanks in advance guys/gals. I did many searches but came up dry, is my luck just that bad with this phone? Maybe a conflict with the network and the inspire? I also travel for work from middle florida to south florida and it does it in every county I visit. I have not tried to run it on edge only, but I dont know if this is a good idea or not.
Click to expand...
Click to collapse
So...you're having this issue on 2 phones, one rooted and one not. If we look at this logically, it has to be something common to both phones. The only common thing to both phones in this situation is the AT&T network. Do you think it could be an AT&T problem in your area? Did both phones just start doing this out of the blue?
henrybravo said:
So...you're having this issue on 2 phones, one rooted and one not. If we look at this logically, it has to be something common to both phones. The only common thing to both phones in this situation is the AT&T network. Do you think it could be an AT&T problem in your area? Did both phones just start doing this out of the blue?
Click to expand...
Click to collapse
That's how I was looking at it, too. Common denominator.
Or, the longshot odds of both phones being from the same manufacturer production batch, which was faulty.... Highly unlikely.
Scott_S said:
That's how I was looking at it, too. Common denominator.
Or, the longshot odds of both phones being from the same manufacturer production batch, which was faulty.... Highly unlikely.
Click to expand...
Click to collapse
If the OP bought them at the same time it's entirely possible however.
helushune said:
If the OP bought them at the same time it's entirely possible however.
Click to expand...
Click to collapse
I think he specifies that one was obtained close to release and the other was obtained in May...so highly unlikely it is a bad lot/build problem.
Yeah I am honestly thinking its a conflict with the network and the hspa+ phone or something. Its so damned annoying. The other phones I have to test with are just hspda phones, no faux g and they work great, same Sims.?
In a 15 minute call it did it 3 times last night. My friends now know to just wait it out and not hang up if they hear me go silent, sad.
Oh and the phone does not get hot.
I am gonna try to disable 3g and see what happens. I really appreciate the feedback guys.
Sent from my Inspire 4G using XDA App
Hello all!
I am a noob on here so if this has been asked or brought up before please forgive me. I couldn't find any info on this issue. After installing 2.3.4 on my sensation (I am running stock out of the box) I notice when I connect the phone to wifi and use wifi calling that when I use the speaker phone on my phone, the person on the other end can no longer hear me. The person just says hello over and over and totally cuts off the mic on my phone. When I enter it back to the regular headset, it continues to be cut off. When I try troubleshooting the issue I connected to the t mobile network it works just fine. Only when I use the wifi calling feature does this happen. Does this happen to anyone else? Is this a known bug? I did a battery pull and this did not fix the problem. Any suggestion or feed back would be much appreciated. Thank you everyone!
Not one person is having this issue? Can anyone help out there? At least let me know if it is a known issue. I know the speaker phone is terrible but I'm only trying to find out if there is a fix for this.
Thanks!
HTC Sensation Speakerphone does not work on WIFI
I am having the same issue. Speakerphone does not work over Wifi. Person on the other end cannot hear me and I often cannot hear them. When I am not using Wifi, speakerphone works fine. Version 2.3.4 seemed to improve speakerphone volume, but it still does not work over Wifi. I contacted HTC tech support and they said while they were unaware of the problem, but it is possible that it exists. They said they would investigate. We will see. Not sure whether the HTC Amaze has the same problem.
I had the same issue till I S-offed and flashed a new ROM. I think it's something with TMO's factory ROM they have the speaker function turned way down and my first Sensation would do just what urs is.
Rec: Unlock (S-off) and flash a new ROM (I personally am running CoreDroid 2.4)
I'm on ARHD 3.6.2 and non speaker phone works ok, but on speaker I've been told its hard to hear.
I am also having a same issue. I've opened up a ticket with t-mobile. T-mobile techs are looking into this issue. Yesterday I went to the store from which I purchased my sensations and showed them the issue. We tested the issue with other HTC android devices but only sensation is having this Issue.
I noticed this problem a couple months ago, and am surprised there hasn't been a software update to fix it. In the meantime, I just shut off wifi if I expect to make a phone call using the speaker phone, which is somewhat annoying.
I recently got my MyTouch4g Slide. I used Revolutionary tool to S-OFF the device, and all was well.
After a day of usage, I began using the Bluetooth hands free in my 2010 Chevy Equinox. The connection synchronizes, no problem. All the hands free buttons work, and everything appears functional. However -- I have no audio, either mic. or speakers, from the bluetooth. I have to activate the handset to have a conversation, rendering the bluetooth useless.
Before I reached out to anyone, I performed the RUU installation from http://forum.xda-developers.com/showthread.php?t=1178082. It reverted my hboot, system, etc back to stock. However -- it is still S-OFF. So how do we get S-ON back on this phone?
Regarding the bluetooth -- I began escalating to Tmobile and GM. GM said there's nothing wrong with my Bluetooth (it works with all my previous 3 phones OK). Tmobile says this is not a known issue.
I called HTC support, and they said it sounds like a phone hardware issue with the phone.
I would like to know two things, which I cannot find searching the MT4G Slide forums:
* How can S-ON be restored? (I thought the RUU would handle this). I want to know in case I have to send it back to HTC.
* Has anyone had these bluetooth problems, before I send it in for a replacement?
Thanks!
I just got my 4G Slide yesterday, and haven't yet paired it with my '10 Equinox.
I'll do that tomorrow and let you know if it works or not.
I haven't had any issues with bluetooth on my JVC deck, but there is no problem sending back an S-OFF'd device, I've sent back several with no issues. Some devices are factory S-OFF, plus they never check returns.
Thank you both for the feedback.
jonnycat26, Please let me know what happens when you pair with your '10 Equinox. It's great to have someone with the same device and car make to test, to confirm if it is in fact my device.
I was able to successfully make a call without any issues. Or at least, I had audio when I did (call went to VM, and I did not leave a message).
jonnycat26 said:
I was able to successfully make a call without any issues. Or at least, I had audio when I did (call went to VM, and I did not leave a message).
Click to expand...
Click to collapse
jonnycat26,
You were able to hear audio and use the mic in your 2010 Equinox?
I guess this confirms I have a hardware issue. Sucks.
Thanks again!
Seeing as the Bluetooth worked for you & GM believes it's a phone defect, I am getting a replacement from Tmobile.
I know you already said you are getting a replacement, and for as expensive as this piece of hardware is - I wouldn't do anything different.
Figured i'd chime in though, have no issues pairing and using my bluetooth headset. Lets me do voice and listen through the headset.
My hands free (genius) mode works, though I don't use it.
I have a bluetooth game controller coming, somewhere in the mail. I know that's a whole other animal with it's own set of issues, but i'll let you know how that goes.
Thanks for posting about this, though, and it's lucky you found someone with the same stuff to test and compare. Bluetooth is going to be the next focus of my attention, I think, so i'm soaking up everything I hear about it now.
If anyone has found a way to make it S-ON, i'd love to know just to know, but it shouldn't be a problem with warranty issues if it was S-OFF.
The worst part of this for me is I have only had this phone since Friday. Further, it was a replacement for a faulty LG G2X, which I had RMA'd three times, and was about to cancel my service before they finally offered me a different phone.
So this will make my fourth return to Tmobile (three G2x, now a MT4G Slide) in the past three weeks. I have also spent about 30hours on the phone with them in the past three weeks.
I am truly exhausted dealing with this, but I really like this phone (the G2X sucked). So I am giving it one more shot.
They are sending me a new phone again, and not a refurb, so that's nice.
It's worth it.
I'm on my second one, I returned my first one. They took it back without hesitation, so even if you have to go through one or two at the beginning it's worth it.
You have the first few days after you get it, to exchange a defect for a working model. With this phone, it's absolutely worth it. Too expensive to walk around with a damaged one - especially from the door.
Your patience will be rewarded with an awesome piece of tech in your hands, it's amazing what you can do with this device.
foodogg said:
jonnycat26,
You were able to hear audio and use the mic in your 2010 Equinox?
I guess this confirms I have a hardware issue. Sucks.
Thanks again!
Click to expand...
Click to collapse
I was able to hear the audio without any issue. My call went to VM, and I didn't leave a message, so I can't say for sure the mic was working, but I have to believe it would.
arcticwolf8 said:
I haven't had any issues with bluetooth on my JVC deck, but there is no problem sending back an S-OFF'd device, I've sent back several with no issues. Some devices are factory S-OFF, plus they never check returns.
Click to expand...
Click to collapse
Weird, I have a JVC KW-NT1 that worked AWESOME with my TouchPro2 but this MT4GS has a bunch of static issues which pisses off my callers...does anyone know of a fix or a BT radio software update perhaps? It sucks that the phone is LIGHTYEARS ahead of my ancient TP2 but the BT might make me return it
btw
I'm working on a full unroot script with s on on the Dev page.... Expect it released next week
xmc wildchild22 said:
I'm working on a full unroot script with s on on the Dev page.... Expect it released next week
Click to expand...
Click to collapse
That would be handy indeed.
sent from my RuBiX infused MT4G Slide using xda premium
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
I don't have those issues, of course on viper's rom.
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
You shouldn't type your whole Serial No. on the internet, that's not good. You can just type the first 4 characters.
@Delta, have you received my PM by any chance?
D3LTA said:
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Serial #: SH23MW******
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
addsfsds said:
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
Click to expand...
Click to collapse
Have already done 2 factory resets since updating to 4.0.4 last week!!
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
usaff22 said:
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
Click to expand...
Click to collapse
+1
Sent from my HTC One S using xda premium
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
I have the loss of signal issue, mostly indoors. Never had that issue with my other phones. It is worrying me cause I just purchased this phone on a new contract and only have about 5 more days to decide if i want to keep them or not? With this issue and seeing all the terrible issues in the custom ROM's I am afraid I will hate this phone compared to my GNex. I understand Jellybean has not been officially released yet so there will be issues but is there any ICS ROM's that run without issues? My past experience with less popular phones is we can never get a truly great daily driver. Any reassurance will be greatly appreciated!
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
kenmac67 said:
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
Click to expand...
Click to collapse
It is stock, some of these "agents" know less than a squirrel would, on their own software especially!
Sent from my locked, tampered ville
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
nova hands said:
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
Click to expand...
Click to collapse
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
LibertyMonger said:
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
Click to expand...
Click to collapse
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
nova hands said:
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
Click to expand...
Click to collapse
I'm quite sure if you went with the Galaxy Nexus you wouldn't miss this phone either.
I suppose you have fought with your service provider just like I am right? HTC is telling me to try a different back cover and/or do a factory reset. they claim they are not hearing any issues like this with this phone. I kind of figured I would have issues because Cincinnati Bell does not get the best phones, I had major issues with their XT720. I should have known better. This is why I just bought the GNex from Google, I was gonna avoid signing a new contract then CBW offered me such a great deal on 5 new phones if I resigned so i went with it.
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I reflashed my ROM on my GNex and now the sound quality for both are exactly the same.
---------- Post added at 12:58 AM ---------- Previous post was at 12:55 AM ----------
nova hands said:
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
Click to expand...
Click to collapse
Well if it is a new warranty replacement it comes with a new 12month warranty, sell the one S to earn the money for the GNex. I have both and personally I like the GNex better. So many ROM's and kernels to choose from and none of the issues with the Gnex that i see here with the One S. Besides, by the time the One S get's jellbean, Gnex will be getting Key Lime Pie!
I noticed something else today...
If I look closely at my screen, there seems to be some banding going on, as if there is radio intereference with the screen's signal. Like what happened on old tv's when the signal wasn't coming in perfectly clear.
Anyone else experiencing this???