[Q] Can Rooting help with service issues? - EVO Shift 4G Q&A, Help & Troubleshooting

So, I just bought the Evo Shift 4g in April on the Sprint Network hoping to get better coverage than I was getting with at&t and my Tilt 2. I live in Chicago, and the Sprint network coverage map shows that the area is very well covererd for both voice and data. Well, my coverage is horrible. Calls and Texts rarely come in or go out like they are supposed to...IE dropped/missed calls, and texts that either dont go through from my end or dont show up on the other end for hours or even days.
This seems to be a problem that Sprint is aware of, but there is not end in sight.
I was reading on a Sprint forum that someone's problems all went away after rooting the phone. I was just wondering if this is actually possible? Is there a way to help this phone receive a better signal through rooting?
Any suggestions would be greatly appreciated. I am tired of missing/dropping calls and texts.

Rooting your phone won't help with signal issues. Maybe making sure you have the latest radio installed? Try updating your PRL as well.

Stuke00 said:
Rooting your phone won't help with signal issues. Maybe making sure you have the latest radio installed? Try updating your PRL as well.
Click to expand...
Click to collapse
+1 Sometimes depending on what rom you flash if you do flash. It might just make things worse. You could also call customer service and have them give you a credit or even permanent discout for your troubles.

I will give the radio and prl thing a try. I dont know how much good it will do to ask for a credit or discount/refund from sprint. Many of the people on the sprint forum have the same complaint as I do and they aren't having any luck with credits discounts or refunds of any sort.
Sprint just keeps suggesting that they get a device from them to boost their signal in their house/apartment, and this device costs an extra $10 per month.

If the service in your home is bad. Just remind them nicely that's a legit reason for you to break contract. With no penalty. They'll be a lot nicer after that.
Shifted on my MikShifted G powered HTC from neverland using XDA Premium App

well, I just rooted and now I can't make or receive calls...time to RUU again....damn thing

Related

FYI: PRL 13xxx means you're on the new Hybrid Network

Originally Posted by Gav508 Tonight I called tech support from Verizon and was surprised to get in touch with a very knowledgeable rep. The Hybrid push is a known issue, but ONLY for certain customers. These customers are in certain areas and are either former Alltel customers or customers that are accessing former Alltels equipment. I to have the 15008 PRL, however my location, New Jersey, I am not affected by the Alltel issue, and even though she said she would send the update to my phone, she stated that it can cause other issues. Since she seemed very knowledgeable about this information, I decided to take her advise and stay clear of this update.
For any of you guys using Alltel towers or equipment, all the info you have read is correct and this pushed update should serve you phone well. Just first verify you are in that Alltel local.
Myself I suffer from loss of internet sometimes moving from one place to another. (home to work). She asked if I frequently get the cannot connect for internet message. I do. She also asked if I get the 1X instead of 3G frequently. I do. She stated that this is a know issue with the Thunderbolt and it can be rectified very easy by doing a full factory reset from settings. Since I was having more issues with the Internet then the phone calls I am going to try this fix. I hate reloading and setting everything back up but I am going to try it anyway.
For anyone thinking of this, this operation puts your phone back to factory release condition. You will lose all contacts and data info. Make sure your contacts, calendar and misc info is backed up first. If you have a Google Account everything is and will reappear after you re sign back in.
Update from the OP: I said 13xxx, but this number could be different for your area. I honestly have no way of telling how many different PRL's there are or which number would say that would definitely tell you that you're on the Hybrid network(If there is one in your area.) I just know my results and that my PRL number changed.
On a quest to figure out why my phone had 3-4 bars of network signal, while my wife's phone had 0-1 bars even when they were next to each, I found this out in the process. If you're on PRL 15008, your phone is connected to the old Verizon Nationwide network. While if your phone shows PRL 13xxx, then your phone is connected to the New Hybrid network. I was on 13004, while she was on 15008. If your PRL shows 15008, I highly recommend you call Verizon and have them upgrade you to the Hybrid network, as this GREATLY increased my wife's signal and fixed her voice calls reception. (Not sure if this does anything for data. She always had good 3G and we're not in a 4G area.) They will push the update to your phone and have you leave it on for a few hours. Afterwards, I pulled the sim card and battery out for 30 seconds, replaced them and let the phone boot up. After 10-20 minutes, the radio will locate the nearest tower and my wife's phone auto updated its PRL number from 15008 to 13006. She now has a constant 3-4 bar signal and her time without a signal is significantly lower. (Same as mine.) Also, if you're rooted, make sure you know the correct stock firmware/radio version as they will probably ask you for this info.
P.S. I would only do this if you're having voice(not data) signal problems like my wife phone was. My wife phone shows 13006 and mine shows 13004, so PRL's can be different numbers for your area. So again, this may help some people and this may do nothing for others. If you already have a great signal, I would leave well enough alone.
How does one find out if they are on PRL 15008?
ApplCobbler said:
How does one find out if they are on PRL 15008?
Click to expand...
Click to collapse
Menu>Settings>About phone>software information.
you wouldn't happen to have the radio imformation etc that you need when calling verizon do you? i might just call them tomorrow morning and see what they say if I get the correct info.
nosympathy said:
you wouldn't happen to have the radio imformation etc that you need when calling verizon do you? i might just call them tomorrow morning and see what they say if I get the correct info.
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Click to collapse
Mine is 1.12.605.6 software/1.16.00.0223 baseband. Not rooted.
Mine reads PRL Version 14001. Would you recomend i call verizon?!
Thanks for this tip, I have not heard it before. Would be sweet if it helped my service!
livestrong2012 said:
Mine reads PRL Version 14001. Would you recomend i call verizon?!
Thanks for this tip, I have not heard it before. Would be sweet if it helped my service!
Click to expand...
Click to collapse
yeah, I have 14001 too. Are you on a legacy Alltel plan?
I am on 1508 and in a 4G area. I don't know about the hybrid network or what not but I know that coming from Tmobile, I have great voice reception.
Just today I started to get 4G at my apartment. The coverage map always showed me in a strong 4G area but I was only getting 3g until today.
That is my first time hearing about 14xxx. But it could be the correct PRL for your area. Wouldn't hurt to call and find out. Also, have the regular Verizon plan. Not sure what the legacy Alltel plan is, as I never had Alltel service. I'm located in Central Florida btw.
PJnc284 said:
yeah, I have 14001 too. Are you on a legacy Alltel plan?
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Click to collapse
I sure am, didn't think about that, goo call man! Would it screw things up to change over to hybrid? for example i still have unlimited messaging and internet for like 15-20 bucks a month way back from my alltel haha and would HATE to screw that up.
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
my_handle said:
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
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Damn you lucky bastard... lol
my_handle said:
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
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see I live in cincinnati and was getting those speeds pre rooting, now I don't get close to those speeds. I am going to call verizon tomorrow and ask about these PRL business and see what I can make happen.
nosympathy said:
see I live in cincinnati and was getting those speeds pre rooting, now I don't get close to those speeds. I am going to call verizon tomorrow and ask about these PRL business and see what I can make happen.
Click to expand...
Click to collapse
Have you downloaded the 4g fixes for the VirusRom?! I hear they will bring your speeds right back up to par! I am not in a 4g area therefor i can not confirm but a lot of other users have said after they downloaded the fix everything was back to normal!
Just thought i might see if that helps. Good luck!
I called Verizon and even got tier 2 tech support...they said they have NO upgrade for PRI......he told me to pull the batter..then the SIM card......and see if it helps....I still have 15008 PRI. The tech informed me that it depends what part of the city you are in. Maybe your wife got the wrong tower when you activated the phone and she got the 13000 when you pulled the card. Do not think there is an upgrade for this.
That is why everyone has a different PRI
livestrong2012 said:
Have you downloaded the 4g fixes for the VirusRom?! I hear they will bring your speeds right back up to par! I am not in a 4g area therefor i can not confirm but a lot of other users have said after they downloaded the fix everything was back to normal!
Just thought i might see if that helps. Good luck!
Click to expand...
Click to collapse
I have just been lazy and haven't fixed my signiture, I am running the Das BAMF rom. Although my 4G sucks on every rom. It cuts in and out, and so forth. Unroot my phone, instant 20-30 down speeds every time.
So what does it mean when my PRL is 1?
Sent from my ADR6400L using Tapatalk
Carl G35c said:
So what does it mean when my PRL is 1?
Sent from my ADR6400L using Tapatalk
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I dk, but my phone was on 15008 and i started messing around with 3G and I am now on PRL 1 myself lol.
+1 Houston/Sugar Land with full 4G
Does the PRI change if you flash a new rom?
Sent from my Thunderbolt using Tapatalk

just got gx2 having some issues

I just got the phone today me and fiance both got same phone we were told our area had 3g coverage i contacted tmobile support and the tech stated it is not availabe he actually suggested we seek another carrier anyone have any suggestions to getting better quality signal and data...
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
fabricatedhero said:
Since you bought it.......
Click to expand...
Click to collapse
Agree with all that, maybe you can get the phone as a Standard rate plan, which they don't offer with smart phones. You can then use it wifi all over the place. And when the merger hits, you might get better reception if they can share antenna....though some say the G2x will not work on any 3G ATT signals.
thanks for the responses
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
fabricatedhero said:
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
Click to expand...
Click to collapse
Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
well i should have gone further in to detail
The issue is in the store i was told that i would be in a 3g area once i got home i was only staring at the letter G on the highway i had 2G but at home now even outside I am at G and tech on the phone said i was in 2g area then proceeded to tell me i should look in to another company problem is ive tried verizon which is incredible service horrible support and sprint which had great customer service but horrid service I can travel to mount vernon and data roam.
knickfan5745 said:
Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
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Click to collapse
Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
No one suggested WiFi Calling? I use it at work and its awesome. Really cuts down on battery usage too. Plus WiFi Calling is now FREE on Tmobile so why WOULDN'T you want to use it at home or at work?
Beats paying AT&T for a $100 WiFi Extender and having it come out of your bank of minutes.
Plus WiFi Calling works over standard WiFi, so even at McDonalds it will work.
Of course this is under the assumption that there IS some coverage around your home. If there was NO service then I would probably just look elsewhere. If you can at least make calls in your neighborhood and calls, text, and surf the web at home (using WiFi Calling and WiFi) then that isn't so bad. Text messages work on any network grade. The only issue you'd have with a slower network is data. But if there is decent service "around" your house, then WiFi calling works wonders to make sure you are online around your home.
It would actually be kinda cool to reply on a WiFi router for service because at 10pm I could just pull the plug and cells go off. No kids texting at 2am.
fabricatedhero said:
Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
Click to expand...
Click to collapse
No one really knows but Tmobile is releasing lots of "Quad-band" phones in the event the AT&T merger goes through. They've even stated they ONCE the merger goes through, they will unlock the other frequencies.
So while there is no absolute answer whether our phones are truely quad-band until we crack it open and actually test, it would be odd that it passed FCC, had it listed on the website, and touted as one of the biggest features... only to NOT have no such hardware.
Makes more sense that Tmobile just "locked it up" for now.
mikeew83 said:
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
Click to expand...
Click to collapse
There really isn't much the csr over the phone can do. If you don't have service the person on the phone can't magically teleport a tower into your hood.
They offered you the chance to return the phone and get your money back. How else would you like them to proceed when they can't provide you with service?
Thanks all for the responses
Yea thats what ive been doing just got it set up to wifi in the house honestly out and about not that big an issue as i already have everything i need on the phone at that point unless its a game using data based connectivity which i can deal the phone in itself is just to nice for me to let go of and as for the last post honestly youve waited your breathe and I dont appreciate the rudeness really there is no magic tmo fairy to pop out of my ass and stick a new tower in my back yard gosh there goes that idea. but yea def love the phone testing out root lol i couldnt wait day 1 rooted and working on a good rom/kernel combo in the near future you can look forward to me buildling from aosp soon as this has been something i have been nearing for quite a while now just couldnt find a decent enough phone to dev on so be on the look out for the Triumph Rom coming soon to your neck of the woods.
I was rude? I thought I was just being logical and asked what you would have done if you were the csr.
I'm glad you are at least trying the phone out via wifi, 99% of the people here would have ditched it.
well if i mistook you i apologize
But i def would not recommend someone leave my business for another without prior checking thoroughly to see what other options there may be this guy spent 5 minutes on the phone with me he was in tech support and did no do any literally anything to troubleshoot why i was listed in a 2g area but only getting 1g was my big issue but honestly ill take this over sprint any day i cannot leave the house 5 minutes in any direction without data roaming so just pushed over dark and sin with faux kernel going to set it up and test drive I will be working up some gb roms once official release is out which from the reads i have found is only sometime soon. heres to hoping.

[Q] Sick and tired of Sprint's HORRIBLE 3G service in my area...can I get some help?

I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
I feel your pain can't beat the price though.
Sent from my PG06100 using Tapatalk
benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
Click to expand...
Click to collapse
Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
prboy1969 said:
Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
Click to expand...
Click to collapse
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
benutne said:
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
Click to expand...
Click to collapse
Nope. Didn't make the least bit of difference. Download is still around 24(ish) kbps. I didn't mention it before but my upload is 10x my download at around 250kbps.
What Rom are you using? Well you can always call Sprint and complain. Explain to them how bad your Data services are. I've heard of them on more than one occasion, offering a free Airwave to customers with bad Data services. It may take more than one call. But if you get it for free it will be worth it.
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk
Btw forgot to mention use TWRP recovery! Wipe all system too. It is a great tool
Sent from my PG06100 using Tapatalk
benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
Click to expand...
Click to collapse
There is a thread in the Evo 3d forum here on xda that has the phone # for Sprints retention dept. If you call that number and explain that your cell and data signal sucks and you drop 2 out of 3 calls they should send you a Air Rave for no charge and won't charge you for the service. If I get time to nite and can find it I will post the link.
Edit: Here is the number for retention (877)775-4886 Hope you get some satisfaction I know it worked for me.
Sent from my PG06100 using Tapatalk
Almost makes me wish I had Crappy 3G in my area. Almost , but not really . Already been there done that and it was not a good time .
EDIT :
Was just reminded of something reading a post by sparksco. What radios are you using? Have you updated them?
halrulez said:
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
I think your right that the kernel does make a huge difference as well as the patch. If your phone is using all of your memory/ram then data connection has a hard time keeping up. Pershoot makes really good kernels...
Sent from my PG06100 using xda premium
I have fair 3g speeds but 4G coverage (which is why I went with sprint and the shift) in Atlanta is really spotty in the metro area. When you are any cell store the strength and speeds will be great to get you to buy in my opinion. You don't get to see how it will be in daily use until the contract and sale are complete
I can see downtown Atlanta from my condo but yet I get no 4G and fair 3G speeds. That's how it is all over Atlanta. I understand the frustration especially if you are paying the $10 4G fee. I went to ask about the coverage and speeds. I told the rep I was upset at paying a $10 extra fee for 4G when it is so spotty and slow. Apparently the $10 fee is not for 4G, insert bs excuse here ! While I can't be of any help to your speed issues I want to say that even where I live it's a problem. Most of the time I keep my phone connected to my wireless router and then in areas where free wireless is offered I connect to it running an SSH tunnel app to my router at home.
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
Sent from my PG06100 using XDA App
benutne said:
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Try THIS THREAD for what you need. Specifically THIS post.
when i updated the radio and wimax radio on my shift i did notice a little stronger signal in general. but in my experience especially in fringe areas, MOD MOD MOD MOD MOD then TRY TRY TRY TRY then AGAIN AGAIN AGAIN several PRL variations. i think in general the 00001.prl everyone agrees is a good one to start on. just make sure your phone is set with NO restrictions concerning data roaming. half the time at least half the time im not even on sprints network, lol. if i call customer service i usually get verizon, but i have got alltel and USCC before lol. heh, in the gulf of mexico it shows up as something like 'national calling system' or something lol.
i never noticed the thread recommended above, so i will trying that in approx. 47 secs lol! so thankd for pointing that out.
but always, when i doubt, keep adding towers.....
cheers,
disco
prboy1969 said:
Try THIS THREAD for what you need. Specifically THIS post.
Click to expand...
Click to collapse
Well, after using the 00001 (or whatever) PRL that is 100% Verizon, my speeds have increased dramatically. Its like getting a new phone. I don't plan on using that long term as Sprint can get uppity about it but I'll try it for a while and then see if I can settle on some sort of hybrid approach or even that corporate PRL you linked to.
Thanks for the help. I'm a happy EVO Shift owner again.
No problem . Here to help .
Ok then. I switched to the Sprint corporate PRL. Went from full bars at home to two. I'll try it out for a bit and see if it sucks less than the normal Sprint PRL. Verizon is looking better and better even with the data caps.
Sent from my PG06100 using XDA App
Till you see your bill . Know a few Sprint people who switched to Verizon recently, about three months ago. They're crying big time . Both switched because they " get better reception " . But the Bill is crazy . One has had about $100 in overages . The other has great reception, but two weeks in he's already over his 2GB cap . No thanks to all that .
i have sprint but i put this prl on my phone and for last few days both data and voice have been better than 0001.prl, i'm in new orleans so i do not know bout other parts of country but i thought it worth posting.
cheers,
disco

[Q] Reception Problems

okay guys so I just switched over from the Galaxy S to the S2, Skyrocket LTE
I had full reception at my house with the Captivate....Now, with the skyrocket I still have full reception....but with a catch
I'll have full service...then all of the sudden it will drop to 1 bar and be unable to send any texts. (Message not sent error). Then, like 45 seconds later it will turn back up to 5 bars and ill get texts.
the time that its off and on seems to be consistently repeating and switching back and forth between 45 second intervals. Also, sometimes ill get all my texts together (9 unread) out of nowhere with time stamps from 5-12 minutes ago.
I'm running STOCK everything:
Android version 2.3.5
Baseband: I727UCKJ2
Kernel version: 2.6.35.11
I wanna root my phone but I wanna make suree there isnt a problem with it.
I think its also important to note that this problem is ONLY in my house and around my house. not anywhere else.
Any ideas on what could be causing this, or any solutions? anyone else have the same problem?
I'd recommend reporting your thread via the upper right link to have this moved, you got it posted in the wrong phone section. I'd try to take a stab at helping ya but honestly it would just be a guess...
Thread moved from AT&T Galaxy S II forums to the Skyrocket Q&A forum...
anyone have any idea?
Sent from my SAMSUNG-SGH-I727 using XDA App
There have been some problems reported on the LTE network, but the biggest problem was/is.. people not being able to make calls when the network mode was set to lte auto. Depending on where you are, you might want to check the coverage map for your location... and call your carrier.
Sent from my SGH-I727R using XDA App
shaggyskunk said:
There have been some problems reported on the LTE network, but the biggest problem was/is.. people not being able to make calls when the network mode was set to lte auto. Depending on where you are, you might want to check the coverage map for your location... and call your carrier.
Sent from my SGH-I727R using XDA App
Click to expand...
Click to collapse
Thank you, do you have any links regarding the problems reported? I'm in LA, I dont think we have LTE here yet. Also the problems seem to happen only at my house, not even like 1 block down. I know I had full coverage here with no problems on my Captivate. It's just this phone, reception drops to 1 bar, then 5 .... like every 10 seconds, keeps going up and down, I gotta time when to send my texts so they go through lol.
I want to say lte is in testing for la. That could definitely cause issues if they are messing with the towers. The same thing happened to me while we were in Vegas...a few days later everything worked ...including LTE which Vegas previously did not have. Its also worth checking to make sure ATT has u on an LTE plan. Its been documented that if they have not done that it can cause some issues
Ompalompa287 said:
Thank you, do you have any links regarding the problems reported? I'm in LA, I dont think we have LTE here yet. Also the problems seem to happen only at my house, not even like 1 block down. I know I had full coverage here with no problems on my Captivate. It's just this phone, reception drops to 1 bar, then 5 .... like every 10 seconds, keeps going up and down, I gotta time when to send my texts so they go through lol.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
the captivate is not a 4g or Lte phone...the phone is not trying to switch between 3g to 4g...i think thats the problem with your SII..trying to change from H+ to Lte without succes in an area doesnt have Lte
The only links that I have seen, are for rogers here in Canada.. don't know if that would be of any help to you? While my signal strength is all over the map, I have never had any problems making or receiving calls.
Sent from my SGH-I727R using XDA App
00mred00 said:
Its also worth checking to make sure ATT has u on an LTE plan. Its been documented that if they have not done that it can cause some issues
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I went ahead and called. It seems the problem is, as everyone suspected, the phone trying to switch from H+ to LTE. the 4G logo seems to change from 4G to 4G (LTE) when it drops reception. Will rooting / roming help stop this? Are there any ways of turning off LTE until they get it fully working?
With regards to the quote above, I currently have Unlimited Data since i got grandfathered in. The guy at the ATT store told me I dont have to change my data plan and I'll keep my unlimited (so i did that). He gave me a new sim which he said "will help give you better reception". Will I still have issues because i dont have the new data plans? I want to keep my unlimited data.
**EDIT**
Just checked on ATTs website and I have "LTE UNL SMT VVMT" data plan.
Thanks in advance for all the feedback guys!
Also, I think its important to note that even if I connect to WiFi, the problem is still there, reception drops and goes up consistently. I've missed countless phone calls and have had to resend a vast amount of texts. I get all my texts together every 4-6 minutes. PLEASE help =/
Did you ever get this resolved. I have the same problem at my house, calls drop frequently and data seems to be not available at times.
Y did u resurrect this thread lol, a new post might have been better. None the less, try the telus KJ3 radio if u don't have LTE in your area, it has really good voice quality, and consistent data rates. If u do have LTE use the new UCLA3 one

Unlock code in phone firmware???

OK, I could swear when the G2x was pretty new to market, it came to light that the unlock code was already on the phone? In the firmware perhaps, perhaps encrypted or obfuscated, but there was a way to read it. But Googling now and searching on here I find no mention of this anywhere. There are really cheap unlockers with good feedback on ebay, so that may be an option. But I also want to know if I just dreamed that!!!!
I can't get the code from T-Mobile because I'm no longer a customer, thanks to their inability to make the G2x actually function on their network and their continuing denial and lies ("Oh, there will be an update that will fix that! No need to worry about your return/exchange date expiring even if your phone still drops calls like a hot potato!" or "Of course the G2X will get an ICS upgrade, it's one of our high end phones!").
Let's hope the G2x works better up in Canada, because it was worthless on T-Mobile. Not sure if it was the phone or T-Mobiles network, but I did have one of my G2xes unlocked and for the few days I did use it, it seemed to work better than on T-Mobile. Other than slower data.
dylanear said:
OK, I could swear when the G2x was pretty new to market, it came to light that the unlock code was already on the phone? In the firmware perhaps, perhaps encrypted or obfuscated, but there was a way to read it. But Googling now and searching on here I find no mention of this anywhere. There are really cheap unlockers with good feedback on ebay, so that may be an option. But I also want to know if I just dreamed that!!!!
I can't get the code from T-Mobile because I'm no longer a customer, thanks to their inability to make the G2x actually function on their network and their continuing denial and lies ("Oh, there will be an update that will fix that! No need to worry about your return/exchange date expiring even if your phone still drops calls like a hot potato!" or "Of course the G2X will get an ICS upgrade, it's one of our high end phones!").
Let's hope the G2x works better up in Canada, because it was worthless on T-Mobile. Not sure if it was the phone or T-Mobiles network, but I did have one of my G2xes unlocked and for the few days I did use it, it seemed to work better than on T-Mobile. Other than slower data.
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Click to collapse
The g2x sucks in Canada fyi.
You can only get 3/4g speeds on the wind mobile and mobilicity networks as I found out the hard way.... so if you're planning on using it with any other carrier enjoy the blazingly slow edge network speeds
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