Related
Is anyone else having reception issues with the HTC sensation I had previous HTC and have all suffered from this problem I thought by now they would have sorted this issue out.
Also I have used the camera a few times and the phone just turns off.
My signal is full. Someone mentioned in another threat he replaced sim card and problem solved.
Sent from my HTC Sensation Z710e using XDA App
Sounds like a faulty unit to me.
I have same problem - in my room it tends to go from 1 bar to full all the time - downstairs its goes from on to off all the time, rather annoying !
Got a brand new sim card so cant being that, but so many people
have complained about it cant be one fault handset - its just
faulty design maybe??
This is my second unit and I have tried 3 different sim cards no change. This is what made me take back the original HTC Desire. Looks like this is going back all previous phones I would get 3G in my home and work now I am getting gprs or Edge in the same locations.
I have missed a few calls tonight because of the handset reception goes to none.
just popped my t-mobile sim in it and it seems fine -
it bounces up and down but by 1 bar maximum!
Got my brothers sony play on vodafone - hes getting 4 bars when im getting 0-3 bars.
So maybe it some kind of interaction between vodafone signal and this phone???
said it before will add again i get poor reception (gprs) with vodafone sim but great/better with t-mobile sim. Gonna request new sim. put sim in my desire and get the same response. must be the sim. i also think a new radio update would fix the reception problems. if HTC unlocked the bootloader we'd know for sure.
Mines been playing up signal wise, ive just taken the sim out and put it back in and its working alot better. Weird.
Interesting. I'm a new Voda customer and I have appauling reception now where I had a good one with O2. However signal goes on and off all the time.
My phone also reboots if I take more than a couple of photos.
All sounds like software to me but I'm going to try a new handset and if that fails maybe change to Samsung, not happy with HTC pushing out such poor software on a cutting edge phone, who tested it???
Yeap, rubbish reception. Keeps coming and going even in the same location!
Awful!!!!!
Just to throw in my experience with it;
I'm getting identical performance to what I got on my Nexus One (also on Vodafone obviously, you can't compare signal on one carrier against another and blame it on the phone...)
1-2 bars of HSPA in my home in Bristol
3-4 bars of HSPA in my home in Cardiff
3-4 bars of Edge in my friend's house in Cardiff
Signal on the train journey Bristol-Cardiff also the same. HSPA through Newport, Edge/GPRS through a lot of the fields and nothingness. I do the journey a lot so I know the sections where I can load up a new article or webpage
So far it is identical to what I've been getting for the last year and a half with the N1. I know there were signal issues with the N1 when it was released but those were solved with updates from Google and more stuff in custom roms. I honestly don't have any experience of any issue affecting the Sensation's signal.
I was with T-Mobile when I had my Desire, and now I've moved to Vodafone for my Sensation. Reception with Vodafone is better everwhere that I've been so far, and I see the "H" connection symbol more frequently. However, I do get the "rising and falling signal bars for no particular reason" problem that others are seeing, but it's no worse than I experienced for the 14 months that I had my Desire.
I called Vodafone earlier about the numerous issues with the Sensation, this being one of them. Apparently there have been some reception issues in and around London in the last few days (they tracked my calling location when I called them, stalkers) but should now be resolved. I seriously doubt this is the issue as I had no reception while the phone was sat next to an unmentionable other device on Vodafone which had full signal.
They told me to take it into a store to discuss the issues before returning it within the 7 day period, which I will do at lunch time, but I have zero expectations for this!
mine has been fine tbh, more or less always 3 or 4 bar. does drop for no reason sometimes... but not often at all. only problem i have had so far is the wifi not working properly sometimes
Yet another phone that can do everything except phone calls?
Average/mediocre signal would be a huge drawback. I will wait for some more feedback, otherwise I will opt for another device, even though I have never had any doubts until this issue arose.
ok - been testing at work as we are a vodafone buisness company and have about
200 htc trophy sitting in our cupboard.
got one out with my sim card, a old vodafone one and brand new vodafone one.
Walked round the whole building phone to phone and the
htc sensation was actually stable reception, better then the htc trophy. (though only a bar difference)
There i have conclude my issue are where i live the reception.
(Though im going to do more testing at home tonight with my pro sony play)
I was curious, vodafone do a signal boost, but its £50 for those under £40 month contract.
Has anyone had any success with getting the price down on these?
I would happily pay £20 for one if i knew it would give me full signal around my house.
Im so happy with the phone i dont want to return it !
I'll post later about my tests
I politely said to the nice lady in the Vodafone shop I didn't want to buy a sure signal as a new customer and that I was on a high contract. I paid £20 but its taken off my 1st payment so got it for free. If it supposed to get perfect signal in your home and they check before you sign up then its only fair.
Sent from my HTC Desire using XDA Premium App
Ps I get perfect signal with the thing. Using it now to post. Pity it I can't use it at work.
Sent from my HTC Desire using XDA Premium App
Phone is now in the process of being returned to Vodafone. Great phone let down by poor reception :-( The lady on the phone said they have had a few returns of late for the same reason so I know im not the only one. Looks like it will be back to my old phone till I find something that takes me fancy.
From other reports (lots) the phone signal is unreliable and I dont think its just a network issue. I can watch mine go from full to nothing and back up again without moving or touching it. I have the camera->reboot issue on mine too that others are reporting so I think there's a bad batch. I'm replacing my handset today with little hope of it being different. I also know someone with a Sure Signal (£20 in store) who has had no problems at all. I'm on a 40/pcm deal so going to push for one for free for the hassle of going back to the shop but I get the same signal issue pretty much everywhere, including central London earlier this week.
Very disappointing start with Vodafone and with my 7th or 8th HTC phone. I really wish I'd kept my Desire now until this model had been out for a few months, lesson learned.
I just called HTC and had them send me out a new battery door. I was having problems with the signals. Have any of you had these same problems? If so have Yall got a replacement from HTC and did it fix the issue?
Sent from my HTC Sensation 4G using XDA App
nope, haven't had any reception/signal issues at all.
I believe the death-grip affects your wi-fi signal. When I move my phone to landscape mode and hold it as indicated in some videos, momentarily a bar goes down in my wifi signal but nothing like an interuption. It doesn't drop (and reconnect) wifi either.
It seems to be a hit or a miss with these phones
sbihue said:
I believe the death-grip affects your wi-fi signal. When I move my phone to landscape mode and hold it as indicated in some videos, momentarily a bar goes down in my wifi signal but nothing like an interuption. It doesn't drop (and reconnect) wifi either.
It seems to be a hit or a miss with these phones
Click to expand...
Click to collapse
This is why I'd really like it if someone who replaces their battery cover could post before and after wifi signal strength from the same location. It is possible that there has been a redesigned battery cover with a better antenna placement.
I only lost 1 signal bar so i think its normal - like other phones
I am currently having a HUGE problem with death grip. So bad that it drops my WiFi calling when im texting in landscape even from about 15 feet from my router. I am going to call HTC tomorrow and request a new back cover just because its a free step I can take to try and fix it.
seems like HTC have a problem with this model
i have to wait 7 days for my Sensation to come from service
then i will see what is the next step... media, solicitor .... we will see
signal its rubish anyway
silentsnow31802 said:
I am currently having a HUGE problem with death grip. So bad that it drops my WiFi calling when im texting in landscape even from about 15 feet from my router. I am going to call HTC tomorrow and request a new back cover just because its a free step I can take to try and fix it.
Click to expand...
Click to collapse
ok... so after reading your post I decided to test it out. My router is on the 2nd floor in the study. I used landscape mode to send a couple of emails and texts from the first floor and outside my home. The signal dropped a couple of bars each time and recovered. Didn't drop the wifi signal for sure.
I think it is still a problem and HTC needs to get a fix out. Don't know if it will be a f/w or h/w but it needs to be out. I guess if everyone having this issue raises enough hell, HTC may act sooner.
The 4g phones seem to have a different placement of the wifi antenna and does not contain a death grip like problem due to this reposition.
You can higher the wifi signal (battery usage) in the wifi advanced settings.
Doesn´t help anyway?
All sensations will do this. Rooting the phone and installing custom ROM will fix the issue. Before if i placed my hand over the top of the phone, wifi would drop, sometimes even lose signal entirely. Now after root and ROM, it doesn't even drop one bit.
I was about to return my phone due to this issue, i am glad I waited a bit.
jjcobm said:
All sensations will do this. Rooting the phone and installing custom ROM will fix the issue. Before if i placed my hand over the top of the phone, wifi would drop, sometimes even lose signal entirely. Now after root and ROM, it doesn't even drop one bit.
I was about to return my phone due to this issue, i am glad I waited a bit.
Click to expand...
Click to collapse
My phone is rooted (s-off) with all bloatware removed. Its still on stock ROM though.
Since we have S-OFF now, the custom ROM's for sensation have started to flow. Just waiting on those ROM's to be stable before deciding on which one to use.
BTW which ROM are you using!!!
Changing the back cover will make no difference. I got a replacement and saw no difference at all.
When I would go into landscape I would lose 1-2 wifi bars, but after I flashed Android Revolution 1.1.6 and kept the stock radio I started only losing 1 bar if any at all.
sbihue said:
My phone is rooted (s-off) with all bloatware removed. Its still on stock ROM though.
Since we have S-OFF now, the custom ROM's for sensation have started to flow. Just waiting on those ROM's to be stable before deciding on which one to use.
BTW which ROM are you using!!!
Click to expand...
Click to collapse
I am using:
InsertCoin Sense Android 2.3.4 STABLE 1.2
I have tried them all. This one is by far the best for everyday use.
Everyone complaining about death grip. It's there on all phones, it will go away with a root and custom ROM.
I haven't experienced this at all. compared to my buddies iphone 4 where there is a serious death grip problem any drop in signal on my sensation is moot.
MonkeyK said:
This is why I'd really like it if someone who replaces their battery cover could post before and after wifi signal strength from the same location. It is possible that there has been a redesigned battery cover with a better antenna placement.
Click to expand...
Click to collapse
I've heard that it does, but I'm still waiting on mine to arrive. We have FAR FAR lower signal strength with this phone than with our other phones (motorola cliq / mytouch 4g's)
I just checked and I'm on zero bars right now. I usually have 4 bars right here with my other phone. It's rediculous. Holding the phone reduces my signal strength by ~40-50%. It can completely lose signal, right under a tower (in visual range) if you hold your hand flat against the back.
Flashindude said:
I only lost 1 signal bar so i think its normal - like other phones
Click to expand...
Click to collapse
For many people, this is not the case. I know there are different revisions for the back cover. I think it is due to that.
jjcobm said:
I am using:
InsertCoin Sense Android 2.3.4 STABLE 1.2
I have tried them all. This one is by far the best for everyday use.
Everyone complaining about death grip. It's there on all phones, it will go away with a root and custom ROM.
Click to expand...
Click to collapse
Glad this is the case for you. It is not for me.
chisleu said:
I've heard that it does, but I'm still waiting on mine to arrive. We have FAR FAR lower signal strength with this phone than with our other phones (motorola cliq / mytouch 4g's)
Click to expand...
Click to collapse
Did your wifi situation improve after u got the new cover? my device sucks.. it drops all the way down to zero.. thinking of getting the g2x instead
Signal is good when phone is turned to 2G only, so this appears to be a firmw-/software issue rather than a battery-cover issue.
I had the same problem when i first recieved the devie but as you say custom rom sorted that
My inspire doesn't get the best wifi, my brother's captivate works much better as done any apple product I have tried.
Are there any Roms that offer stronger WiFi connection? I'm running rumrunner, I've tried miui leedroid gingerbeast and inspired ace.... I know I get a little stronger WiFi when I take the case off my phone but I still imagine one of the Roms would be able to help me.
Sent from my Inspire 4G using XDA App
Nope, wifi on this phone does suck and you cannot change it.
Gah! I started a thread exactly like this. Stupid forum search didn't alert me this one was here.
My wifi sucks too. I wonder if a replacement Inspire will help.
Warranty replacement is on its way.
Oh and since nobody ever says anything nice about AT&T I have this little nugget:
The reason I got so concerned about my wifi is because I got a txt saying I was at 90% of my 2GB limit. I am home and on wifi probably 90% of my day. My Wifi has obviously been dropping out without me noticing. AT&T has given me a $15 credit because I have 10 days left in my billing cycle and will go over my 2GB. This way it won't cost me anything.
I thought that was nice of them.
Sent from my Inspire 4G using Tapatalk
in for info
I'm on my second Inspire. I took the first one back because of wifi. According to the book, the antenna is located in the bottom where the sim and sd card are. What's weird is if I cover the the top of the phone with my hand, I loose wifi. There's seems to be a slight "grip of death" thing going on. This seems to occur only with wifi and not the 3g. My second Inspire seems a little better. Also this seems to only happen in weak signal areas. YMMV.
jjthenovice said:
I'm on my second Inspire. I took the first one back because of wifi. According to the book, the antenna is located in the bottom where the sim and sd card are. What's weird is if I cover the the top of the phone with my hand, I loose wifi. There's seems to be a slight "grip of death" thing going on. This seems to occur only with wifi and not the 3g. My second Inspire seems a little better. Also this seems to only happen in weak signal areas. YMMV.
Click to expand...
Click to collapse
The wifi antenna is in the battery cover, not the sd/sim cover. So that explains your top of phone grip attenuation.
henrybravo said:
The wifi antenna is in the battery cover, not the sd/sim cover. So that explains your top of phone grip attenuation.
Click to expand...
Click to collapse
Right you are! I went back and re-read manual and there it was. Thank you for clearing that up.
jjthenovice said:
Right you are! I went back and re-read manual and there it was. Thank you for clearing that up.
Click to expand...
Click to collapse
smh.....read the manual. Your man card has been revoked.
As bad as this Wifi is, nothing was worse than the Atrix.
Also, if you grab the latest Radio firmware (I forget which) it improves Wifi strength and performance a Tad.
Sent from my microwave
wifi only working when bluetooth is on.
I also have the htc inspire.. I am wondering why my wifi only works if the blue tooth is enabled? I have tried a factory reset and all does anyone else have this issue?
danir2010 said:
I also have the htc inspire.. I am wondering why my wifi only works if the blue tooth is enabled? I have tried a factory reset and all does anyone else have this issue?
Click to expand...
Click to collapse
Sounds like you need to flash a new radio
Sent from my microwave
how do you do that?
forum.xda-developers.com/showthread.php?t=1106324
Sent from my microwave
I got my replacement inspire today and can now use wifi from my back porch. Hurray
Sent from my Desire HD using Tapatalk
Hi
I have a HTC HD7 that's around 12 months old, never raced or rallied and only used as a phone (a waste I know)
Anyway, I was away on holiday for a month, came home and my Vodafone signal is really poor, I'm getting no signal at all in the living room and a really poor signal around the rest of the house when I used to have full signal.
My partner has a HTC Desire Z with Android and also on Vodafone, she has a full signal all around the house!
Is it the end of the road for my phone perhaps?
Any help is appreciated.
sparks72 said:
Hi
I have a HTC HD7 that's around 12 months old, never raced or rallied and only used as a phone (a waste I know)
Anyway, I was away on holiday for a month, came home and my Vodafone signal is really poor, I'm getting no signal at all in the living room and a really poor signal around the rest of the house when I used to have full signal.
My partner has a HTC Desire Z with Android and also on Vodafone, she has a full signal all around the house!
Is it the end of the road for my phone perhaps?
Any help is appreciated.
Click to expand...
Click to collapse
I strongly doubt if the signal is affected by phone's age.
However, did you remove your battery few a minute or two and put back in? Sometimes it helps if the phone undergoes complete boot after a roaming network change. Also, does it have similar gold clip connections like HTC Titan on it's back cover?
drupad2drupad said:
I strongly doubt if the signal is affected by phone's age.
However, did you remove your battery few a minute or two and put back in? Sometimes it helps if the phone undergoes complete boot after a roaming network change. Also, does it have similar gold clip connections like HTC Titan on it's back cover?
Click to expand...
Click to collapse
Thank's for replying.
1) I did remove the battery for a few minutes, still the same.
2) No it doesn't have gold clip connections.
I should have mentioned that I used two different networks (2 different sim cards) apart form my Vodafone sim while abroad.
Is there any chance these could have affected the phone in any way?
Still baffled
Hi all,
Over on the international One X forum, we have a lot of people confirming a serious hardware fault where the wifi contact pins fail to connect to the antenna.
I am curious if this fault affects your s4 at&t version of the phone too.
There is a simple squeeze test you can do to check for the fault.
See the link here...
http://forum.xda-developers.com/showthread.php?t=1688538
Fingers crossed your not affected by it.
Oliver
*EDIT* HTC have confirmed the issue only affects the international HOX and the feedback this thread received seems to prove them correct. Great news. *EDIT-END*
Sent from my HTC Desire using xda premium
This applies to the AT&T and Rogers One X. If your phone has signal gain when you press on the wifi antenna area of the case, it's defective and will eventually lose connection completely over time, so get it replaced on warranty.
That's not what he was saying, he was just wondering if we had the issue. I can't get mine to drop below full signal with.WiFi, unless I go for a walk outside. So it isn't effexting my phone.
Sent from my HTC One X using xda premium
Hunt3r.j2 said:
This applies to the AT&T and Rogers One X. If your phone has signal gain when you press on the wifi antenna area of the case, it's defective and will eventually lose connection completely over time, so get it replaced on warranty.
Click to expand...
Click to collapse
So this fault does applie to the at & t Rogers version? Yes if anyone does suffer this fault, get it replaced or repaired.
Have you been affected by the issue?
Cheers for your feedback
Sent from my HTC Desire
Thus far I cannot replicate this on my phone. Will test further later.
Sent from my HTC One X using Tapatalk 2
my question is, how do we know when our phones will start acting up? Even if we exchange the phone, then there's still the likelihood that the new phone'd also have problems. Unless, HTC already has made some design changes to the newly imported batch (doubt it)
p/s: I have also not seen wifi issues with my phone. But I'll give it some more observations. Then again, I exchanged a HOX before because it couldn't keep a constant signal. So who knows..
ws2112 said:
my question is, how do we know when our phones will start acting up? Even if we exchange the phone, then there's still the likelihood that the new phone'd also have problems. Unless, HTC already has made some design changes to the newly imported batch (doubt it)
p/s: I have also not seen wifi issues with my phone. But I'll give it some more observations. Then again, I exchanged a HOX before because it couldn't keep a constant signal. So who knows..
Click to expand...
Click to collapse
It may not affect s4 versions at all, it is currently confirmed to affect the international version of the One X, I want to see if other phones are affected too.
The mostly likely causes of the problem are 1. Overheating and 2. The wifi connection pins getting squashed flat whilst your phone is in your pocket.
Sent from my HTC Desire
ws2112 said:
my question is, how do we know when our phones will start acting up? Even if we exchange the phone, then there's still the likelihood that the new phone'd also have problems. Unless, HTC already has made some design changes to the newly imported batch (doubt it)
p/s: I have also not seen wifi issues with my phone. But I'll give it some more observations. Then again, I exchanged a HOX before because it couldn't keep a constant signal. So who knows..
Click to expand...
Click to collapse
If reception is poor and improves when you push the case where wifi antennas are placed, you have a defective unit and you should get a replacement immediately.
damn i just sent my phone in for repairs because of a camera issue. i was experiencing the wifi signal drop prior to sending it in, but thinking it was a software problem. now, when i get my phone back ill most likely have to send it in again for repairs.
I believe our phones have the sam issue, when I press down I believe I do have an increased signal. Thanks for the heads up :/
-duf
It did increase my signal as well. It was struggling to connect where gnex used to have no problems and this corrected it.
Sent from my HTC One X using xda premium
I was having the same problem with my ATT HTC One X.
I couldn't connect in places where my iPhone had 2 (out of 3) bars of wifi.
Unfortunately, it was a big enough deal to send the phone back. I thought they all did this.
If I don't have best wifi performance enabled my wifi is very flaky. It'll lose connection when it has full bars. But with best wifi on it can get about what I can get with my gsii (slightly worse)
Ugh... This isn't a thread about whether the phone has flakey WiFi, it's about whether you can make your WiFi signal change if you squeeze the phone.
For what its worth, mine doesn't seem to change if I lightly squeeze it. I dont really feel like pressing it hard enough to f up the screen though, so maybe you'll have different results...
Sent from my HTC One X using xda premium
ECEXCURSION said:
Ugh... This isn't a thread about whether the phone has flakey WiFi, it's about whether you can make your WiFi signal change if you squeeze the phone.
For what its worth, mine doesn't seem to change if I lightly squeeze it. I dont really feel like pressing it hard enough to f up the screen though, so maybe you'll have different results...
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
You don't have the fault then, if you had it you'd get 0-1 bars only around 8 meters away from your router with no walls between, whilst other phones enjoy full bars at that distance. Light squeeze the antenna part of the phone and the reception indicates full bars.
This fault affects bluetooth and battery performance too. It is really bad for anyone who has it. I'm glad you don't have it, but please, Don't make out that this is normal behaviour when squeezed.
My other thread has had 15000 views 200 comments. 7 different YouTube videos from 6 different members of xda forums, 7 self repair guides by 7 of our members taking their phones apart (all confirming it fixed their wifi) and countless people returning their phones for repair.
I only started the thread on 4 days ago. The popularity of the thread indicates what a serious issue it is on the international One X. If your s4 One X's don't suffer the issue or not as bad, it might give us a clue to what is wrong with ours.
Send from my old trusty Desire, untill I get my poorly One X back.
My phone was shipped to HTC for repair a week ago before I knew of this issue. When I saw this thread it made complete sense. My glass in one corner was separated from the actual device enough that light from the screen escaped out of it. I had absolutely no wifi. Still waiting to hear what HTC says. They received the phone a couple days ago. I'll report back on what they say about this.
Does anyone know if the new batch is any better?
Sent from my Desire HD using XDA
I just bought mine yesterday and it seems to have pretty good wifi reception. It can detect almost every network in range that my laptop detects but shows a weaker signal for them. Connects to my own wifi with full bars when close and loses a connection in the same area of the house that my galaxy note did. So I'd have to say the new batch have no wifi issues that I'm aware of.
jordant2 said:
I just bought mine yesterday and it seems to have pretty good wifi reception. It can detect almost every network in range that my laptop detects but shows a weaker signal for them. Connects to my own wifi with full bars when close and loses a connection in the same area of the house that my galaxy note did. So I'd have to say the new batch have no wifi issues that I'm aware of.
Click to expand...
Click to collapse
Is this with best wifi performance enabled or disable?
Cryosx said:
Is this with best wifi performance enabled or disable?
Click to expand...
Click to collapse
Had to give you a thanks, I didn't even know there was a best wifi option! I just checked the wifi setings and it's off. So this is my normal signal strength. I just checked best wifi and one of the signals it picked up was stronger. Mine is a full signal so I can't tell the difference. My daughter's room is the worst reception but it's 1:30AM so I won't test it on best right now.