The below is the email I requested after three 1hr calls to Customer Service. The third call, I finally got through.
My Touch 4G
1. Hit Menu Button (Button With Three lines on it)
2. Go to Settings
3. Go to Wireless & Networks
4. Make sure Airplane Mode is NOT Checked
5. Make sure WiFi is NOT Checked
6. Make sure Mobile Network IS Checked
7. Go to Mobile Networks
8. Make sure Data Roaming is NOT Checked
9. Make sure Enable always-on mobile IS Checked
10. Go to Access Point Names
11. Hit Menu then Reset to default
12. Edit Tmobile Data
Delete epc.tmobile.com out and put in simple (all lowercase)
Hit ok Then menu and save
13. Edit TMobile MMS
Delete epc.tmobile.com out and put in simple (all lowercase)
Go to MMSC and add in the smpl.
LIKE THIS
http://smpl.mms.msg.eng.t-mobile.com/mms/wapenc
*note Red is added Part
Hit ok Then menu and save
Power Phone Off and Back on and test both mms and internet
I can confirm this works (as I just tested a mms to and from a Boost Mobile phone) after searching all of the web and not ever able to send or receive MMS.
I assume other have this problem with Simple Mobile from my reading so I am offering this share.
APN1
Name:simple
APN: simple
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
mmsc: <Not set>
mms proxy: <Not set>
mms port: <Not set>
mms protocol: WAP 2.0
mcc: 310
mnc: 260
authentication type: <Not set>
APN: default,supl,admin,dun
APN2
Name:simple
APN: simple
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
mmsc: http://smpl.mms.msg.eng.t-mobile.com/mms/wapenc
mms proxy: <Not set>
mms port: <Not set>
mms protocol: WAP 2.0
mcc: 310
mnc: 260
authentication type: <Not set>
APN: mms
No offense, but I won't be checking or supporting this thread. This is my first real (HD2?) Android phone and I consider myself an Android Noob as I am from the WinMo world. I haven't even changed my sig as I'm too busy learning to customize.
Edit: Was able to send MMS to a Cricket person in FL, but not receive.
I have had hit and miss MMS send and receive not sure what the prob is?
I am not a big MMS, but most importantly the DATA DOES work?
I'm sorry if this is dumb, but does this make mms sent faster or with better quality
This is settings for the carrier Simple Mobile...it is a alternative carrier in some areas with cheaper rates
Sent from my HTC Glacier using XDA App
Does simple mobile have a data cap!? I'm looking at moving from tmo to them but 4g burns a lot of data. I will be web surfing and watching YouTube videos mostly... Thanks... The rumor is there's a cap at 1 gb
2 gigs actually than throttled. but i had more than 4 gig once and nothing happened.
Ok thanks... I'm thinking of moving to simple mobile... they want $35 for sim and programming here in Hawaii. The dealer did say my phone does not need to be unlocked to work on simple ..
Sent from my HTC Glacier using XDA App
Why don't u buy the sim on eBay they go for around $2 with free shipping. Once u get ur sim just go to their site and purchase a plan and ur good to go don't pay all those activation fees or outrageous activation fees those small stores are charging is ridiculous.
Sent from my HTC Glacier using XDA Premium App
Simple Mobile is a reseller of T-mobile... Like Virgin and Boost is to Sprint.
mindwarp1571 said:
Simple Mobile is a reseller of T-mobile... Like Virgin and Boost is to Sprint.
Click to expand...
Click to collapse
So does that mean they go away when T-mobile goes away?
Sent from my HTC Glacier using XDA Premium App
Phateless said:
So does that mean they go away when T-mobile goes away?
Click to expand...
Click to collapse
simple mobile probably goes away too.
erickdj said:
simple mobile probably goes away too.
Click to expand...
Click to collapse
I'm genuinely upset about T-mobile going away. Really unhappy about this....
rofl darinmc like goat tard he eats it all day.
simple data/mms
i have tried the settings from here and from other posts with some of the deffirant settings and could not get them to work properly. so i went to simplemobile online an tried using settings just for android 1.6 and higher witch use the data and mms settings in the same apn list. the pics send very fast and clear hopefully will work for others. i think the settings do not work properly on the mytouch 4g because most of us on here are not using stock roms and that is what simple mobile will be setting it up for
From the home screen
Press Menu
Select "Settings"
Select "Wireless & networks"
Check that "Airplane mode" and "Wi-Fi" are unchecked
Select "Mobile networks"
Check that "Data enabled" is checked.
Select "Access Point Names"
Delete all existing APNs
Select APN
Press Menu
Select "Delete APN"
Create new APN
Press Menu
Select "New APN"
Enter the following information:
Name: SIMPLE Mobile
APN*: simple
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://smpl.mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: <Not set>
MMS Port: <Not set>
MCC: 310
MNC: 260
Authentication Type: <Not set>
APN type: <Not set>
*Case sensitive
Press Menu
Select "Save"
Reboot phone.
Your Internet & MMS is now configured!
good luck hope it works
Has anyone had any luck with Simple Mobile MMS on their Nexus S? I've been toying with all the different APN settings I can find, and I've yet to be able to download MMS. Sending isn't a problem, just receiving. Quite the frustrating issue.
This might be helpful to someone else, I've been using these settings for over a month with no problems. (SimpleMobile just updated their website with these settings as well.)
From the home screen
Press Menu
Select "Settings"
Select "Wireless & networks"
Select "Mobile networks"
Check that "Data enabled" is checked.
Select "Access Point Names"
Delete all existing APNs
Create new APN
Press Menu
Select "New APN"
Enter the following information:
Name: simple
APN: simple (this is case sensitive)
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://smpl.mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: <Not set>
MMS Port: <Not set>
MCC: 310
MNC: 260
Authentication Type: <Not set>
APN type: <Not set>
APN protocol: IPv4
Press Menu
Select "Save"
Reboot phone.
This should work on just about all Android phones.
Guys I got a Skyrocket (ATT) from the US and would like to use the phone overseas. Currently, I am the UAE and would like to use this phone as my rimary device (getting rid of my BlackBerry). I don't want to root the phone (due to it being on the company network), but have unlocked the device.
I can send and receive calls no problem, but can't seem to access/use data or send mms messages. I have the following APN(s) set up (for Etisalat), but it still doesn't work. Any help is greatly appreciated. Thanks.
APN #1 -
Name: 3G
APN: etisalat.ae
Proxy <Not Set>
Port <Not Set>
Username: <Not Set>
Password: <Not Set>
Server <Not Set>
MMSC: <Not Set>
MMS: <Not Set>
MMS port: <Not Set>
MCC: 424
MNC: 02
Autherntication type: <Not set>
APN type: internet+mms+supl
APN #2 -
Name: etisalat
APN: mms
Proxy <Not Set>
Port <Not Set>
Username: mms
Password: mms
Server <Not Set>
MMSC: h ttp://mms/servlets/mms
MMS proxy: 10.12.0.30
MMS port: 8080
MCC: 424
MNC: 02
Autherntication type: <Not set>
APN type: mms
When I add the first APN, the APN type is listed as <Not Set>, but when I set the second one up, the first one defaults to internet+mms+SUPL. It also has a 'select circle' which I hit will turn green, but then can't de-select it. I have tried to set the first APN to internet, but neither works.
Wanted to see if I could get some working APN settings for unlocked atrix 2 mms web ect...... With the default apn i was unable to send mms but i could receive them..... Currently i am unlocked on T-mobile and this config seems to work.....
Name: T-Mobile Data (or T-Mobile US)
APN: epc.tmobile.com
Proxy: <Not set>
Port: <Not set>
Username: None
Note: For the Username, enter "None" with the keypad. Do not leave it not set.
Password: <Not set>
Server: <Not set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: <Not set>
MMS port: <Not set>
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: default,supl,admin,dun,mms
Press the Menu key.
Touch Save.
Power off turn on and good to go
Took a few before it worked I have heard you have to send or receive 2 pics before it works?????
If anyone would like to add other provider apn's or a better T-mobile apn pls do so.....
Edit: I take no credit for this but found it could be helpful.....
Mods if you think this should be in a different location feel free to move it. Also I'd like to see a sticky APN thread, because apparently google is too hard to use.
I thought I'd post this because it comes up alot and there isn't a single place this information sits(as far as I could found in my searches). Also I have to find them all over again when it comes up. So here it is.
The KB from T-Mobile:
http://support.t-mobile.com/docs/DOC-1979
Code:
APN settings laid out in the KB:
Name: T-Mobile
APN: epc.tmobile.com or fast.t-mobile.com (for LTE devices)
Proxy: <Not set>
Port: <Not set>
Username: <Not set> [T-Mobile states for the MT4G/Glacier to enter "None" (without quotes) for this and to NOT leave this as <Not set>]
Password: <Not set>
Server: <Not set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: <Not set>
MMS port: <Not set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: default,supl,admin,dun,mms <-- Specified for MT4G otherwise --> <Not Set> OR Internet+MMS (depending on software version)
If you find yourself not able to send MMS messages it is most likely because the proxy,port,username,password fields are not <Not Set>. Just tap these values and delete any information in them. I always restart but not always necessary.
Some people enter 216.155.165.50 for the MMS Proxy and 8080 for MMS Port I have never had to and am not exactly why these values might be needed but try them if the T-Mobile settings don't work.
thx
just what I was looking for :good:
bertscookie said:
Mods if you think this should be in a different location feel free to move it. Also I'd like to see a sticky APN thread, because apparently google is too hard to use.
I thought I'd post this because it comes up alot and there isn't a single place this information sits(as far as I could found in my searches). Also I have to find them all over again when it comes up. So here it is.
The KB from T-Mobile:
http://support.t-mobile.com/docs/DOC-1979
Code:
APN settings laid out in the KB:
Name: T-Mobile
APN: epc.tmobile.com or fast.tmobile.com (for LTE devices)
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: <Not set>
MMS port: <Not set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: <Not Set> OR Internet+MMS (depending on software version)
If you find yourself not able to send MMS messages it is most likely because the proxy,port,username,password fields are not <Not Set>. Just tap these values and delete any information in them. I always restart but not always necessary.
Some people enter 216.155.165.50 for the MMS Proxy and 8080 for MMS Port I have never had to and am not exactly why these values might be needed but try them if the T-Mobile settings don't work.
Click to expand...
Click to collapse
The mms proxy and port is the old settings for Simple Mobile
Sent from my HTC Glacier using xda app-developers app
I wonder if these settings might help S3 phones get LTE :/
I have been trying to get an ATT GS2 - I777 that is rooted and unlocked running on tmobile to accept and receive photos with texts for a week with no luck. I have used the settings provided by T-Mobile with no luck. I am running ICS though and it has a couple different settings. Any idea if that is what is causing it not to work. I can send regular text fine but it dies if you try to send or receive an image. Sending an image shows sending and it never goes. If I try to send from another carrier to this phone it comes back with a failed message in about 5 minutes.
The KB from T-Mobile:
Code:
APN settings laid out in the KB:
Name: T-Mobile
APN: epc.tmobile.com or fast.tmobile.com (for LTE devices)
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: had to remove due to spam filter.
MMS proxy: <Not set>
MMS port: <Not set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: <Not Set> OR Internet+MMS (depending on software version)
First I have Use Packet Data and Data Roaming checked.
Then I got to APNs
There is NO MMS protocol listed
APN Type shows Internet+MMS+SUPL or each listed individually.
Then APN Protocol is IPv4 or IPv6 or both together.
APN Protocol when roaming also shows IPv4 or IPv6 or both together.
Then APN enabled has a grayed out check box that I can't select. Shows APN enabled.
Last is bearer - LTE or eHRPD or Unspecified.
x_789 said:
I have been trying to get an ATT GS2 - I777 that is rooted and unlocked running on tmobile to accept and receive photos with texts for a week with no luck. I have used the settings provided by T-Mobile with no luck. I am running ICS though and it has a couple different settings. Any idea if that is what is causing it not to work. I can send regular text fine but it dies if you try to send or receive an image. Sending an image shows sending and it never goes. If I try to send from another carrier to this phone it comes back with a failed message in about 5 minutes.
The KB from T-Mobile:
Code:
APN settings laid out in the KB:
Name: T-Mobile
APN: epc.tmobile.com or fast.tmobile.com (for LTE devices)
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: had to remove due to spam filter.
MMS proxy: <Not set>
MMS port: <Not set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: <Not Set> OR Internet+MMS (depending on software version)
First I have Use Packet Data and Data Roaming checked.
Then I got to APNs
There is NO MMS protocol listed
APN Type shows Internet+MMS+SUPL or each listed individually.
Then APN Protocol is IPv4 or IPv6 or both together.
APN Protocol when roaming also shows IPv4 or IPv6 or both together.
Then APN enabled has a grayed out check box that I can't select. Shows APN enabled.
Last is bearer - LTE or eHRPD or Unspecified.
Click to expand...
Click to collapse
Well I would keep it ipv4. If you can leave any extra settings blank do that. Definitely use APN.
Have you tried leaving everything blank or "not set" except for the servers? The MMS issue is definitely your APN settings.
Sent by the power of Ra
Try APN name "T-Mobile US". Everything as shown in the article.
Sent from my Nexus 4 using Tapatalk 4 Beta
Code:
APN settings laid out in the KB:
Name: T-Mobile
APN: epc.tmobile.com or fast.tmobile.com (for LTE devices)
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: had to remove due to spam filter.
MMS proxy: <Not set>
MMS port: <Not set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: <Not Set> OR Internet+MMS (depending on software version)
i believe this may be wrong. the apn fast.tmobile.com should be fast.t-mobile.com
same with epc.tmobile.com (epc.t-mobile.com)
it would not work for me without the dash. (made an account just to post this found with google)
kulcris said:
Code:
APN settings laid out in the KB:
Name: T-Mobile
APN: epc.tmobile.com or fast.tmobile.com (for LTE devices)
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: had to remove due to spam filter.
MMS proxy: <Not set>
MMS port: <Not set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: <Not Set> OR Internet+MMS (depending on software version)
i believe this may be wrong. the apn fast.tmobile.com should be fast.t-mobile.com
same with epc.tmobile.com (epc.t-mobile.com)
it would not work for me without the dash. (made an account just to post this found with google)
Click to expand...
Click to collapse
I always have used. epc.tmobile.com however the mmsc uses the T-Mobile.com domain. I can upload screenshots of mine but they are there same as the document. However the name is "T-Mobile US" but I don't think that matters.
Sent by the power of Ra
my tmobile s3 all messed up
Hey guys,
I just recently bought a version samsung galaxy s3, with a sim card slot. I now use it with t-mobile and it works fine, cant call, send texts, browse internet and e.t.c. I have one problem with the text messaging, i cant receive pic messaging and i dont know why. The message comes to me as a multimedia file, but i press download, and it just tries to download, without making any progress. Can anyone help?
ofadl said:
Hey guys,
I just recently bought a version samsung galaxy s3, with a sim card slot. I now use it with t-mobile and it works fine, cant call, send texts, browse internet and e.t.c. I have one problem with the text messaging, i cant receive pic messaging and i dont know why. The message comes to me as a multimedia file, but i press download, and it just tries to download, without making any progress. Can anyone help?
Click to expand...
Click to collapse
lol this is a MT4G forum.
And you said "can't call" is that a splling error?
im sorry, that was a spelling error, the phone works perfectly fine, except for the picture messaging part i mentioned above
ofadl said:
Hey guys,
I just recently bought a version samsung galaxy s3, with a sim card slot. I now use it with t-mobile and it works fine, cant call, send texts, browse internet and e.t.c. I have one problem with the text messaging, i cant receive pic messaging and i dont know why. The message comes to me as a multimedia file, but i press download, and it just tries to download, without making any progress. Can anyone help?
Click to expand...
Click to collapse
I've seen this happen often with areas of poor or slow network coverage. If the coverage is full 4g try rebooting the phone that helps sometimes
Sent by the power of Ra
I dont know if it matters or not, but i do not have mobile data on my phone, but i was on wifi when i tried downloading it. I reset the phone, and im still getting same thing
kulcris said:
Code:
APN settings laid out in the KB:
i believe this may be wrong. the apn fast.tmobile.com should be fast.t-mobile.com
same with epc.tmobile.com (epc.t-mobile.com)
it would not work for me without the dash. (made an account just to post this found with google)[/QUOTE]
That was the key the Dash in T-Mobile. I added it and it now can send and received mms with photos. THANKS!
Click to expand...
Click to collapse
ofadl said:
I dont know if it matters or not, but i do not have mobile data on my phone, but i was on wifi when i tried downloading it. I reset the phone, and im still getting same thing
Click to expand...
Click to collapse
As far as I know, you have to have mobile data in order to receive MMS(picture messages) for SMS (text message) you only need network. Message can't be sent or received via Wi-Fi.
Sent by the power of Ra
so i have to have an active mobile data plan with t-mobile? because i remember with a different older previous phone, i didint have data with them and i received pic messages
ofadl said:
so i have to have an active mobile data plan with t-mobile? because i remember with a different older previous phone, i didint have data with them and i received pic messages
Click to expand...
Click to collapse
There's an article out there that follows the entire messaging cycle. To my knowledge, which may be wrong, Android routes all messages through the radio. So that if you have Wi-Fi on and your radio off, none of your messages will send until your GSM radio is on and has connected to a network.
bertscookie said:
There's an article out there that follows the entire messaging cycle. To my knowledge, which may be wrong, Android routes all messages through the radio. So that if you have Wi-Fi on and your radio off, none of your messages will send until your GSM radio is on and has connected to a network.
Click to expand...
Click to collapse
My radio on? Can you elaborate please, i have been able to send and receive normal text messages without wifi. I do have a unlimited messaging plan with them. The problem is, the MMS messaging, or the messaging with media files such as pictures
ofadl said:
My radio on? Can you elaborate please, i have been able to send and receive normal text messages without wifi. I do have a unlimited messaging plan with them. The problem is, the MMS messaging, or the messaging with media files such as pictures
Click to expand...
Click to collapse
Sure. When I say Radio I mean the GSM wireless radio, which is responsible for the wireless communication between your phone and the service provider's cell towers. And, to my knowledge, all messaging is sent and received through the cellular (GSM) radio through your cellular carrier (T-Mobile in this case.) As for MMS I was under the impression that went through the data network connection and SMS was handled just with the mobile network (Voice call etc...) Make sure your messaging plan includes SMS, if it does contact the carrier (T-Mobile) and make sure they haven't messed anything up. (maybe not phrase it quite like that) but inquire to make sure it is all good on their side.