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Paid apps: Not updating?

I have purchased a few apps from the market. Like the free apps, my downloads will list available updates. After selecting to update, the apps go to 'Starting download...'
Of the 3 paid apps that have updates available, all of them have been sitting at 'Starting download...' all day today. All the free apps that had updates updated without any problems. I tried canceling and restarting the update, but still just hanging there.
Has anyone else had this problem? I have JF 1.43 RC33 with apps on sdcard

Hi,
I experienced this too.
I think it's a google bug.
Email the app develpoer and tell him you can't download the updates for his app.
He may refund your money or send you the update since you already paid for the app.

Don't email the developers they don't have control over the market. Problems must got through T-Mo/Google

I just emailed developer and he sent me a copy of the new download, says there is a bug in the market right now.

Hi,
I posted it Here:
http://www.google.com/support/forum/p/Google+Mobile/label?lid=551c5c4cca827a18&hl=en
Doesn't look like it will help.
No response yet.

bestwebs said:
Hi,
I posted it Here:
http://www.google.com/support/forum/p/Google+Mobile/label?lid=551c5c4cca827a18&hl=en
Doesn't look like it will help.
No response yet.
Click to expand...
Click to collapse
You can post your question on "android-discuss": http://groups.google.com/group/android-discuss
You will have better probability to get a response.
Fabrice

Hi Fab,
Thanks.
It's done
Also replied to a post at tmobile.
Here is the link:
http://forums.t-mobile.com/tmbl/board/message?board.id=Android2&thread.id=9603
For anyone else.

Ok good I thought I was the only one or that they're watching apps that require root access to ID folks with root'd phones (I downloaded Advanced Taskman).

this only worked for me once, but i uninstalled and reinstalled and it worked for me. i think it was for photoslide, but all the others have not worked by doing this.

paid apps gone from market. help!

All of the paid apps In my android market are no longer showing :[ I have done every type o resets besides a full factory reset. They were showing earlier today, my device is unrooted and I live in the US. Any suggestions?

Are any of your paid apps on THIS list? If they're not they might not be showing up because they might not be compatible with tablets. If some are on that list then contact google from the 'help' section at the bottom of the market page from a desktop browser.

shawnbuell said:
All of the paid apps In my android market are no longer showing :[ I have done every type o resets besides a full factory reset. They were showing earlier today, my device is unrooted and I live in the US. Any suggestions?
Click to expand...
Click to collapse
I have exactly the same problem the only difference is that mine is not rooted, everything is stock with all OTA's applied. I can see paid apps but cannot install them.

same for me this morning, lost all paid apps from the market. I'm running stock 2nd update in the uk.... ant even see them....

I'm getting something very similar.
Whenever I try to access the market page of a paid app I get a pop-up message saying "Sorry, details page for the requested item could not be found" and if I press OK I get dumped back to the previous page.
However if I press the back button the page I want displays OK and I can install the app.
A quick google for the error message I'm seeing brings up a few reports from Xoom users seeing the same thing so I think Google may have b0rked the honeycomb market and hopfully will be unb0rking it soon.
http://www.xoomforums.com/forum/mot...oad-random-apps-receive-sorry-error-help.html

It's something on googles end as it's not our devices. It looks to me as if they are doing something with the servers that hold the market data. Let's hope they are upgrading something, and adding new features.

There's a good thread on the problem over in the XDA Xoom section
http://forum.xda-developers.com/showthread.php?t=1057250 which is suggesting that it's a problem with a new version of Google Market (1.0.17) and wifi only devices.
Probably Google has forgotten to add tablet without SIMs to the list of devices allowed to access paid apps on the market (they had a habit of doing something similar for new phones a while ago).
If someone has a rooted device and market enabler installed they could try using that to trick Market into thinking you're a valid device but I have no idea how successful it would be.

Matchstick said:
However if I press the back button the page I want displays OK and I can install the app.
Click to expand...
Click to collapse
Wow, I can't believe I tried that... Thanks for that tip!

Damn, still can't buy not apps tho =[

In the meantime, you can use the website market.android.com

There's been a reply from a google employee to the support thread on this problem saying they've made some corrections and I can now see paid apps properly (though I haven't tried buying any new ones yet)
http://www.google.com/support/forum...cd&hl=en&fid=2a65bdb41d02f7cd0004a224e70b0261

Yep I just got the same email. Working on my transformer
Sent from my Transformer TF101 using Tapatalk

[Q] Anyone else unable to purchase apps?

I'll copy/paste from my issue on Google's tracker:
I have an Asus EEE Pad Transformer (TF101) with the latest update: HRI66.US_epad-8.2.3.13-20110511
When visiting the Market, I am only presented with Free apps in the Featured section of each category.
I can search for, and find, paid apps. However I cannot purchase them. It returns the following error: The item you were attempting to purchase could not be found.
I am able to purchase some of the apps with my Phone. I can either go to the web based market and purchase them for my T-Mobile HTC Vision, or I can do it on the phone itself. Then I can install those apps in my Asus Transformer.
However, I can't do this workaround with Honeycomb-only applications because I cannot buy them on the phone first.
I'm located in Puerto Rico. I talked to the guy that makes Reddita, and he said that his apps is setup to be available everywhere
Click to expand...
Click to collapse
Anyone else have a similar issue? If so, please star my issue on Google's tracker: http://code.google.com/p/android/issues/detail?id=16845&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Screenshots:
First
Second
I'm still not sure if it's a location based problem or if it's related to something else. Like I said above, the guy from Reddita says that his app is configured to not discriminate by country. Also, he says that he has sold the app to other Transformer users before.

i was able to purchase apps the last time I checked which was after the 8.2.3.9 update

klau1 said:
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
Click to expand...
Click to collapse
Are you located in the states?

canada, should it make a difference? in google?

klau1 said:
canada, should it make a difference? in google?
Click to expand...
Click to collapse
I would hope not. Unfortunately, so far my theory points towards a location restriction specific to Honeycomb devices.

No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.

XL2001 said:
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
Click to expand...
Click to collapse
Thanks for the tip. Tried that (and adding a completely different CC) and it didn't work.
I can however buy apps for my other two devices (G2 and Nexus S).

I bought my Asus Transformer TF101 from Hong Kong, now live in Malaysia, both Malaysia and Hong Kong are in the list that can buy apps, but appear that i'm same with you.
Just can view apps, appear "The item that you request are not found" bla bla...
Free apps can be use. no problem, btw, i have a Motorola Xoom with me too, same issues. Sad.... duh....
somehow my android phone can purchase apps, i turn to my web page android market, and i noticed that, due to i have 5 device registered to my google account, i can buy apps for my phones, but not for my device that dont have "CARRIER" bound with it. This makes our wifi only device cant purchase apps.
i have mailed google about this issues, but nothing yet, dissapointed, hopes anyone get some solutions. thanks.

Market Enabler, available on the Android Market. Buy the paid version for better features.

I had the problem that I couldn't purchase apps that were offered in a different currency than US$ with my AmEx. I had to use a different credit card (VISA) and then it worked.

I have the same problem, it started yesterday. I'm from Puerto Rico.
Suddenly, the quantity of available apps is much less... I can't find Adobe apps, Angry Birds games, Taptu, none of the Google apps!!
When I go to "My Apps" it only shows those installed apps that are still available to search on the market, but the others are not (even if they are currently installed, were installed before)
If I enable the Hotspot on the HTC EVO and connect the TF to it via WiFi, after re-opening the market, it can see all apps as before, including those in "My Apps" section. This happens because the IP provided by Sprint is USA based. Also, if the TF gets connected to the local router, then the market apps availability gets downgraded again...
So, this appear to be a location based issue... but, how it's possible that all those high profile apps that were available just days ago now are not? I did a factory reset today for troubleshooting... and now can't install Adobe Flash and those apps mentioned above

hotelmode said:
Market Enabler, available on the Android Market. Buy the paid version for better features.
Click to expand...
Click to collapse
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.

Hi (Cant purchase apps in market)
Helo I am also from Puerto Rico Im currently using Samsung Galaxy i9000 (International version) Im currently facing with this error since some time now. I been looking on net since long ago day and night and nothing just crap and no answer from google. I tried froyo gingerbread and iCS version from Teamhacksung and nothing. I tried market enabler (both versions in market) i can see paid apps just well I can download the free apps just fine but in paid apps *the item you were attempting to purchase could not be found* Im getting piss off already before was working just fine.
Looking extensively on net i found this video http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=13888035 ---->error sorry http://www.youtube.com/watch?v=xDZtQWt_8TQ
Sorry is not in English but the guy is using something called Gae proxy that seems an alternative that let you buy the apps. Anyway, for me this no worked I tried several times and still it no let me buy the app or just the market no open. I tried via wifi/data plan (3g) and nothing. I did test with pal he has hero and career from usa and he can buy just fine. I tried with my boss who has Captive and Xoom both failed in market with the same error.
This is very disappointed situation that is taking too much already. I have several friends and ppl I know dropping android just because of that. If i keep having it I will do the same or keep forced to get pirated apps wich i no want.
Still waiting for any fix or google response.....
English not my primary language.

Market Enabler won't work on WiFi tablets
babyken said:
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Click to expand...
Click to collapse
I can assure you that even if you're rooted and running non-stock ROM, Market Enabler will not help if you're on a wifi-only tablet. I've been trying to find a solution to this problem since the day I got my WiFi-only Transformer but to no avail. Without any development or hacking knowledge whatsoever, there's only so much that I can try.
What I've found out though is this. The wifi-only version appears to track your location differently than the 3G version such that Market Enabler won't work. I have tried VPN (either direct on device or sharing a VPN connection over WIFI, if that makes a difference at all...), I've tried some location spoofing apps. Force stopped the market app and cleared data and cache and trying the VPN and location spoofing again in various combos, unsuccessfully. Also tried turning off all location services. Tried Market Enabler of course and I have the paid version of that too.
What works though is if I'm in another country, and it's a market-supported country, I'd be able to purchase apps without doing anything extra. I can also buy apps through my phone which has Market Enabler working as intended and once purchased I can install the bought apps through the My Apps screen on my Transformer. This is my current workaround, but I'm still very much stuck when I need to buy tablet-only apps which I can't purchase from my phone. Similarly, I can buy apps from the android market website, but only those I can install to the phone and I won't be able to install direct to tablet unless it's a free app.
Note: I live in a non-market-supported country. I've had this problem since Honeycomb, and now I'm on ICS and also using the rebranded Google Play. This problem seems to apply to all WiFi-only tablets, not just the Asus Transformer.
The only reason why there doesn't seem to be much of an outcry on this is because people chiming in that they can buy apps when they live in a market-supported country, so people think the problem is solved.

Marketplace down?

I can browse the market but when I try to download and app it says:
Service Not Available
Marketplace isn't available at the moment.
Please check back in a bit.
Error code: 805a01f4
Anybody else having this issue?

I have the "Info not available at the moment. Check back in a little while" error.

I believe they are updating the market to add the apps that were put on hold.
Sent from my HD7 using XDA Windows Phone 7 App

Had the same problem.
Restarting the phone solved it...
That was the first reboot I ever needed with WP7 ...

Appears to be working fine now on my Samsung Focus.

They **** marketplace down every weekend for few ours to update new apps... Its always on weekend I have noticed...
Sent from my OMNIA7 using XDA Windows Phone 7 App

Here (Netherlands) its already 2 days down?!?!?!
http://www.wpcentral.com/windows-phone-marketplace-error-c101b00b#comments

Not available!
Hi all
So, it seems to be up again but for lots of apps (some that were showing as available this morning) are now showing as not available. I get a message saying that the software may need to be updated, or not available in my region.
Anybody?
andrew-in-woking

CPCisHere said:
I can browse the market but when I try to download and app it says:
Service Not Available
Marketplace isn't available at the moment.
Please check back in a bit.
Error code: 805a01f4
Anybody else having this issue?
Click to expand...
Click to collapse
same issue, but happen not on all apps. some apps can be downloaded sucessfully

got the same error, but the zune marketplace seems to work...
so install using the zune way

Working again
Hi all
It seems to be working again, here in the UK.
Cheers
andrew-in-woking

Stop whining, marketplace isn't even available in Finland through the phone which basically means I can't install any apps fml

its working here (Germany) without any limitations (I think). Any Apps with you cant download? I would try to DL them and report

i had the problem too, but now it works since yesterday.

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error

Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..

what rom are you using buddy?

I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.

Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.

I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution

phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132

I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol

Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?

yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side

I'll check in on this thread too lol. I'm in exactly the same position. No response from google.

Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?

mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.

I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!

dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.

Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA

I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.

I'm also have issues with my Galaxy S2 and Xoom

Same problem here with my Defy. I'm on CM7.2 Nightly build.

Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?