Captivate/Xoom Rendered useless - Captivate General

Xoom: Stock with Root
Captivate: CM7 Nightly
Seems that all of a sudden, both the Xoom and the Captivate have been rendered useless. They had shared the same gmail account without issue, but I am unable to fix. Anytime something is downloaded, it fails.
I have tried the run of the mill fixes I've found from google searches and none of these seem to fix the issue. Has anyone had a similar problem and what worked for you?
Thank you.

We're going to need more detail than that, and you might try looking in the xoom forums for help with that.

i can expand on the situation:
anytime anything is downloaded from the market the response is 'download failed try again later'
both the xoom and the captivate have been working without issue for some time with the current setup. gmail seems to sync (sometimes) but NOTHING can be downloaded or updated from the market (either on the device or from the web)

the fact that both of them are doing the same thing leads me to suggest that you look into your wifi connection. (Router etc.) or try another wifi access point. Have you tried making up a new google acct. and trying to install market apps through it?

Do you also have a notification that says gtalk authentication failed? That issue happened to me one time and caused Market installs to fail and I reinstalled my ROM and that fixed it.
Sent from my SGH-I897 using XDA Premium App

it is not the connection - one is trying OTA (phone) one is trying over WIFI (xoom) there are other devices connected to the router the xoom is on which are not experiencing issues. the phone has signal and gets data.
the phone has been odin'd to stock - cache, dalvik, and data cleared then permissions fixed and reflashed again.
g talk is signed in on the tablet
further - when authenticating with a different UID the phone is able to download and install without issue.

bdbsubscribe said:
it is not the connection - one is trying OTA (phone) one is trying over WIFI (xoom) there are other devices connected to the router the xoom is on which are not experiencing issues. the phone has signal and gets data.
the phone has been odin'd to stock - cache, dalvik, and data cleared then permissions fixed and reflashed again.
g talk is signed in on the tablet
further - when authenticating with a different UID the phone is able to download and install without issue.
Click to expand...
Click to collapse
Your issue is being logged into the same account at the same time in 2 devices, it messes up the system. I have seen accounts getting licked because people have done this.

zelendel said:
Your issue is being logged into the same account at the same time in 2 devices, it messes up the system. I have seen accounts getting licked because people have done this.
Click to expand...
Click to collapse
Hmm...all of mine use the same gmail to access the market and I haven't had any issues like the op describes. Not to say that it may not cause a problem for someone, I just have not seen any.

zelendel said:
Your issue is being logged into the same account at the same time in 2 devices, it messes up the system. I have seen accounts getting licked because people have done this.
Click to expand...
Click to collapse
a portion of my company (a specific department/user group) uses android based devices and all have a phone / tablet on the same account; so far this is the first user to have this issue

i have multiple phones all tied to the same gmail and dont have this issue at all.

Maybe its not so much multiple devices tied to the same account but the fact that one is honeycomb.
Sent from my SAMSUNG-SGH-I896 using XDA App

goraps said:
Maybe its not so much multiple devices tied to the same account but the fact that one is honeycomb.
Sent from my SAMSUNG-SGH-I896 using XDA App
Click to expand...
Click to collapse
I bet a good percentage of people with HC tabs also have Android phones on the same account.
Sent from my GT-I9000 using XDA Premium App

Pirateghost said:
i have multiple phones all tied to the same gmail and dont have this issue at all.
Click to expand...
Click to collapse
Same for me. I have two captivates using the same acct. with no problems.

I am not saying this is your issue just stating what I have seen. It was due to them being signed into the same account at the same time on different devices. While it could have been a glitch with their accounts it was the only thing I have seen that even remotely sounded like your issue.

zelendel said:
I am not saying this is your issue just stating what I have seen. It was due to them being signed into the same account at the same time on different devices. While it could have been a glitch with their accounts it was the only thing I have seen that even remotely sounded like your issue.
Click to expand...
Click to collapse
Not sure about that. I have both my Galaxay Tab and my Captivate running with the same account right now. Last night I sent a bunch of games and apps from the Android Market website to both devices without any issues. Cracks me up to hear a notification for email alert coming from both devices at the same time (sometimes the tablet wins).
I wish I could help more than saying I don't have the issue at all

try this, it worked for me with the same issue withe my nook and captivate, log into gmail. change you password, both devices will come up with a log in error and ask for the new password or a new account, then update the password to the new one, then see if it works for you

Related

Gmail not updating, just manually

Why is the last couple days my Gmail will not check for mew mail? Stock rooted with update done yesterday. I have to open Gmail and refresh and get all my mail I've been missing all day. Doesn't makes sense since it was working before the last couple days. I have 3 accounts setup to sync and none are working.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I'm also having issues with emails pushing to my Infuse. They show up on Sparrow on my Mac, but I have to manually check from my phone. I noticed this a couple days ago and again today.
My stock infuse is has also switched to only rerrshing gmail when I manually do it.
Have task killer, juice defender, sjd watchdog installed but I don't think that is the issue
sent from my fancy pants Samsung Infuse
Sorry for the off topic post guys.
reverendmilo said:
Have task killer
Click to expand...
Click to collapse
You do know you dont need that anymore? It does more harm than good. Not bad harm though.
bigtoysrock said:
Sorry for the off topic post guys.
You do know you dont need that anymore? It does more harm than good. Not bad harm though.
Click to expand...
Click to collapse
I also have task killer, BUT, I do not have it running. Only have it in case I need to manually kill something.
One account had 1 email this morning, another I checked manually and one showed up. Not sure what to make of this.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Weird, my gmail is no longer updating automatically either. But it is working on my tablet.
EDIT: Well, I checked my account settings under Settings > Accounts and Sync and somehow my gmail, calendar and contacts magically got unchecked.
I had not heard that it does more bad than good, can you point me to a discussion thread on it?
I had someone else say the same thing about juice defender but did not get a explanation why either.
sent from my fancy pants Samsung Infuse
Seems to be back to normal for me. Anyone else see it working correctly now?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Twice mine has reset its settings to not autosync
sent from my fancy pants Samsung Infuse
I've noticed that mine has stopped auto sync'ing as well around the same time everyone else despite still being set to do so and settings still in place verified. Stock non rooted here.
carhigh said:
Seems to be back to normal for me. Anyone else see it working correctly now?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
I had this issue on my Inspire. I went to GTalk and apparently, I was signed out. I signed back in (as I believe this is how it communicates with google servers and syncs) and mine has been syncing correctly since.
Simba501 said:
I had this issue on my Inspire. I went to GTalk and apparently, I was signed out. I signed back in (as I believe this is how it communicates with google servers and syncs) and mine has been syncing correctly since.
Click to expand...
Click to collapse
What the heck is gtalk? And whats it got to do with gmail refreshing on the phone. Ive never heard of gtalk !!! I googled it and came up a bunch of different things
All day today, no email. Manual refresh and a bunch of emails show up. This is annoying! I thought alot of my issues with the dell streak were solved by moving on but i guess i only moved onto different issues..... so annoyed
carhigh said:
What the heck is gtalk? And whats it got to do with gmail refreshing on the phone. Ive never heard of gtalk !!! I googled it and came up a bunch of different things
All day today, no email. Manual refresh and a bunch of emails show up. This is annoying! I thought alot of my issues with the dell streak were solved by moving on but i guess i only moved onto different issues..... so annoyed
Click to expand...
Click to collapse
Google Talk. Google's chat service. It shows in your app drawer as "Talk". If you've ever noticed, when you access gmail on a computer, you're automatically signed into Google Talk. I was told a while ago in the past (when I owned a captivate) that Talk is what the phone may use to communicate with Google servers (makes sense), but not completely sure. By no means is gmail buggy or have issues because 99% of the time it syncs perfectly and without problems. My time period where it didn't sync was the first time it ever happened since I've had my Inspire (since February). My gmail has since returned to normal.
Do you have a task killer that's possibly interfering?
Are notifications enabled? (in gmail settings - "notify in status bar when mail arrives")
Sent from the most interesting device in the world.
Still having issues with my Gmail syncing. I had no issues for the first few weeks I had phone, but now it is rare that push actually works. I have verified all settings are correct. I had issues on my iphone with email syncing also, so I changed to fetch emails every 15 mins on that to make it useful still. I don't see an option for that on the gmail app though.
Sent from my Samsung Infuse using tapatalk
scottyb0721 said:
Still having issues with my Gmail syncing. I had no issues for the first few weeks I had phone, but now it is rare that push actually works. I have verified all settings are correct. I had issues on my iphone with email syncing also, so I changed to fetch emails every 15 mins on that to make it useful still. I don't see an option for that on the gmail app though.
Sent from my Samsung Infuse using tapatalk
Click to expand...
Click to collapse
That's really weird. The Gmail app has always worked for me, and very well at that (and on different devices). My GF's gmail app works just as well and she uses the Infuse. The only thing I can think of at this point is to go to the gmail application info page (via manage applications) and "clear data. Verify all of the settings again, reboot, and see what happens.
Simba501 said:
Do you have a task killer that's possibly interfering?
Are notifications enabled? (in gmail settings - "notify in status bar when mail arrives")
Click to expand...
Click to collapse
I do have advanced task killer but its not enabled at all. My gmail settings and notifacations are all set correctly.
Gtalk was logged in on my main account. I dont think that has anything to do with this problem though. I have 3 accounts setup and it worked fine for a little bit there before noticing the problem. If it was linked, i would have 3 loggins!
The gmail app has always worked fine for me also, UNTIL getting this phone! Sux
Simba501 said:
The only thing I can think of at this point is to remove the account completely (via accounts and sync), go to the gmail application info page (via manage applications) and "clear data", then set everything back up. And verify all of the settings again.
Click to expand...
Click to collapse
Oh yeah, you do know you can not remove the main gmail account?
carhigh said:
Oh yeah, you do know you can not remove the main gmail account?
Click to expand...
Click to collapse
Must have slipped my mind. Excuse me.
(previous post edited)
I was reading the help part in the gmail app and there is a long list. I guess clearing data is next for me. I just turned everything off and turned it back on. Ive rebooted today too.
Problems with sync, http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=113869&topic=21233
EDIT: Question answered.
carhigh said:
I was reading the help part in the gmail app and there is a long list. I guess clearing data is next for me. I just turned everything off and turned it back on. Ive rebooted today too.
Problems with sync, http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=113869&topic=21233
Click to expand...
Click to collapse
Well, good luck. Let me know what ends up working. Something will.

[Q] Can't establish a reliable data connection to the server.

Not solved. Apparently I needed to use a VPN to connect my account though Talk. But now when my VPN isn't on nothing will sync and my gmail won't load. Until today I have never needed a VPN to log into my Google account. Something is obviously still wrong.
So I've flashed dozens of ROM's at this point and have never had this problem before. I have read all the threads and tried the following fixes ...
Pulled SIM and used WIFI
Factory reset
You Tube account ... This actually registers my Google info under accounts but won't sync at all. When I try to sync contacts or anything I get a red exclamation point and nothing happens.
Flashed other ROM's and different gapps.
Tried logging in though other gapps such as Talk and Gmail. Again YouTube will show up on my account tab as synced. It's green and looks synced but if I try to manually sync it the red error shows up again and nothing has actually been synced.
There must be a reason for this yes?
I should also mention that I'm in Shanghai. However I have never had a problem before. What gives? Why now? Could it really be that the server is down and I should just try again tomorrow?
Any advice would be greatly appreciated. Thanks in advance.
Yeah... i've been having a similar problem in xiamen for about 3 days... china unicom?
Oh? And also never had this happen before? Happened after you flashed a new ROM?
I'm with CMCC.
What makes me think something is rotten is Chinatown is the fact that if I do use my VPN everything is OK. I'm hoping this isn't the case.
I'm searching for some old TB files I can toss on my phone to try and restore it to an earlier date. If that doesn't work maybe a super crusty old ROM will work. I really am out of ideas at this point.
I wonder if getting rid of root and going stock would fix anything?
Error Message
I have also same problem for past 3 days on China Mobile in Shanghai. I belive it should be something to do with the carrier or Network accessibility to Google products... I am on Galaxy S2.
Today I checked on couple of my friends with Nexus and Galaxy S1 and confirmed that they also face same problem...
Currently the only Google app that's working is Google Translate ... The rest however won't work without my VPN on.
So it looks like this is both CMCC and Unicom so far. I don't even know if there is anything else.
The funny thing is Google + has been working on my phone from launch with no problems. Not anymore though.
Anyway there are so many places selling Android devices in China I could only imagine that this is temporary.
I wonder if there is any way to edit some of the carrier info to make things work?
Apparently there is something going on, it looks like.
It looks like it's happened before, and after about 3-4 days it sets itself aright...
Anyone figure out a workaround? I was using a pretty good VPN, but the android version only has pptp and therefore barely works here. I can't get any programs, email, or anything on my phone after a factory reset... this makes me sad.
*had some links posted but I guess I need to post a few more times before it lets me*
Anyone figure out any updates or fixes for this yet?
It's been like that for several days now...I'm with CMCC. After sometimes it'll be okay as usual....black "magic" I would call it.
VPN is a no no for me, used to work fine till they block it. I'm using SSH Tunnel now...no problem in general except from time to time (once in a very blue moon like now) when "they" cast their "magic"
Without tunneling. market couldn't get through these days.
How annoying. I even tried taking out my SIM card, and doing a hard reset, and then trying to download my software from my WIFI, but it's not a DDWRT router so I can't access the VPN.
Is there software that can turn an OpenVPN connected computer into a Wifi router? If I logged into my computer which is on a VPN, maybe I could at least re-download all my apps from the market......
*sigh* or wait heh
I got the same problem like last 5 days ...i m in China too ..with china unicom ...i tried everything possible like factory reset, uninsalling and installing gapps, install stock image , cache cleaning ....BUT ...CAN'T LOGIC GOOGLE ....
at last i used VPN on my phone ..and its sync and connect in a second ...problem gone...Happy to have my fully functional phone back
MAGIC Happened again
Just trying to log into the market .. yes now we can access the market and other google products..

[Q] Google Drive Sync problem?

Hi
I'm using a ICS nightly build for my Milestone 2 and since last upgrade I'm having problems with Drive. Specifically, I get a ! mark on the notification bar stating "google docs synchronization error" and "runtime exception".
I've tried uninstalling, formatting cache, etc., but the problem persists. I know that the firmware seems to be guilty, but Drive appears to be fully functioning. Google gives me 2 or 3 results only with this problem so it's not very frequent.
Any ideas?
Bactu said:
Hi
I'm using a ICS nightly build for my Milestone 2 and since last upgrade I'm having problems with Drive. Specifically, I get a ! mark on the notification bar stating "google docs synchronization error" and "runtime exception".
I've tried uninstalling, formatting cache, etc., but the problem persists. I know that the firmware seems to be guilty, but Drive appears to be fully functioning. Google gives me 2 or 3 results only with this problem so it's not very frequent.
Any ideas?
Click to expand...
Click to collapse
Me too! What's up??
Me too
who can help us ? me too !
Same error but w/o ICS
I started having the exact same problem yesterday, but I'm not running ICS on anything yet. I have an un-rooted EVO 4g and an un-rooted Galaxy Tab 10.1 and both are giving me the exact same error!
So?
So, it's safe to assume that the problem is related to Google and not my new firmware? Is ot just a coincidence?
I'm running an ICS rom on my phone. Just tested Google Drive and seems to be working for me right now. Was able to open some docs.
Mine works too, and everything seems to be synching ok, but I get the message no matter what..
sync is working for me as well
Sent from my GT-I9000 using XDA
This error just popped up for me as well this morning.
I'm running stock, un-rooted ICS on a Galaxy Nexus, so I'm not sure how it could be a firmware problem.
**EDIT**: if I recall correctly, the only unusual change I made this morning was signing up for the Hello Fax Service. Is anyone else having the problem using Hello Fax?
DEMinsecure said:
This error just popped up for me as well this morning.
I'm running stock, un-rooted ICS on a Galaxy Nexus, so I'm not sure how it could be a firmware problem.
**EDIT**: if I recall correctly, the only unusual change I made this morning was signing up for the Hello Fax Service. Is anyone else having the problem using Hello Fax?
Click to expand...
Click to collapse
I have been getting the same errors and am also using HelloFax.
I'm having the same issue, and I also recently explored the HelloFax feature on the Drive web site.
I'm not using HelloFax
Drive Sync Issue
I am also having this issue, brand new Galaxy Nexus stock ICS. It seems to be isolated to my personal account. My Apps account works fine.
Just removed HelloFax from my Dashboard and from Chrome. We'll see. Anyone figure out an answer?
No problem here
I'm running ICS for Viperboy ICS Beta 3.1 on HTC EVO 3D with Hboot 1.4......I'm having no issues with google drive.....
No issue with google drive.
Generaly working normaly.
I'm just glad to find out I'm not alone. I too use hello FAX. But I don't have it installed on my galaxy nexus. I'm starting to think it may have to do with a hardware version or something. My problem didn't start showing up until I got an insurance replacement unit sent to me yesterday. I've read in other development threads that there are 2 known hardware versions of the gnex. Check out the screen shot. The error shows up in the notification bar...
Sent from my Galaxy Nexus using Tapatalk 2
I think it is account related rather than hardware revision. I tried both my Apps for Education account AND a newer personal Google account without issue. It is only my original personal Google account which is causing issues.
Resolved
I thought re-adding my account fixed it but I'm still getting it.
I went back to Google Drive on the web and deleted the HelloFax folder, and that made the sync error go away. I haven't tested to see if it has problems with folders in general or just that specific one.
HelloFax
jmetzner said:
I went back to Google Drive on the web and deleted the HelloFax folder, and that made the sync error go away. I haven't tested to see if it has problems with folders in general or just that specific one.
Click to expand...
Click to collapse
Let us know if the issue returns.

Can't use Google Now Reminders?

So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Krijs said:
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
You need to open the keep app first, so it signs in to your account.
Krijs said:
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Ive been having trouble too including a friend of mine. Think its a wider problem
I have the keep app up and running (as mentioned in OP) but its still not working unfortunately
Sent from my Nexus 5 using xda app-developers app
I'm guessing people having problems with this are using a Google Apps account?
I have exactly the same issue with my gapps account but when using a standard gmail account all works as it should.
As mentioned, I think this is a wider issue, affecting SOME gapps accounts when used in conjunction with the N5. I say some as I have had a friend set up a test account for me in his gapps and it also worked perfectly.
I have spent hours going through my settings but have so far drawn a blank.
If anyone knows what is causing this, please share!
This happens to me, but it ONLY happens on wifi. As soon as I switch to mobile it works again.
I have the same problem
Boonyard said:
This happens to me, but it ONLY happens on wifi. As soon as I switch to mobile it works again.
Click to expand...
Click to collapse
If only it was the case, sadly it's the same over 3g for me.
You using gapps or standard gmail?
Only solution for me is to use my non gapps account for Google Now.
Sent from my Nexus 5 using Tapatalk 4
I had this issue when I first got this phone about 2 days ago. I just tried to set a reminder on wifi and it worked for me. The only thing that has really changed are just apps and a few reboots, maybe the reboots did it? I honestly tried it out of the box and my service kept disconnecting, after that reboot all my issues were fixed. Doubt thatll fix the issue for you but who knows lol. I am also rooted, if that makesa difference
No amount of rebooting or even resetting to stock has cured this for me. I think it's server side - something to do with how the N5 talks to gapps servers. Only some though as I've tested it successfully with a friend's account. Odd.
Sent from my Nexus 5 using Tapatalk 4
I'm using a gapps account. Guessing by the responses it's something to do with this then. Ah well, will sit back and wait for ol' googs to trickle it down to gapps users then.
Not necessarily, it works with some gapps accounts and not others. Doesn't work with mine but had a friend set up an account for me on his and it worked perfectly. Its a very odd problem.
Sent from my Nexus 5 using Tapatalk 4
Krijs said:
I'm using a gapps account. Guessing by the responses it's something to do with this then. Ah well, will sit back and wait for ol' googs to trickle it down to gapps users then.
Click to expand...
Click to collapse
I'm using a regular Gmail account I'm still having this issue. It has nothing to do with whether or not you're using a Google Apps account
Sent from my Nexus 5 using Tapatalk
xspyda said:
I'm guessing people having problems with this are using a Google Apps account?
I have exactly the same issue with my gapps account but when using a standard gmail account all works as it should.
As mentioned, I think this is a wider issue, affecting SOME gapps accounts when used in conjunction with the N5. I say some as I have had a friend set up a test account for me in his gapps and it also worked perfectly.
I have spent hours going through my settings but have so far drawn a blank.
If anyone knows what is causing this, please share!
Click to expand...
Click to collapse
I'm on a Google Apps account too. Tried adding a second account from the same domain and that wouldn't work, but added a straight gmail account and it was fine. Very frustrating! I can't see anything obvious in the apps dashboard that migth be causing it.
tried Adding and Removing all my Google accounts but no luck through that method either.
Hi !
Undigging a very old thread, but I have the very same problem : I can't add a Google Now reminder with my GApps account, "can't reach Google at the moment".
I created a dummy Google account and it worked without any problem, instantly.
This thread is one year old, and I have been using Google Now reminders for a very long time without any problem. This bug just appeared some days ago. So what has happened to my GApps account ?
Has anyone here been able to fix this issue?
Thanks !
I'm having the same issue as well. Lollipop Nexus 4.
I find it very weird that this issue seems to have been going on for so long, without one definitive fix appearing. It started for me yesterday; I don't know if it's coincidence, but I fired up an old phone linked to the same gmail account in order to wipe it prior to selling on ebay. Then soon after doing that, I tried to set a voice reminder on my Nexus 5, and I got this error. I have never had a single problem before, but now I get the problem irrespective of whether I'm connected via wifi or 3g, at home or at work. Normal gmail account.
Tried turning Google Now cards off and back on again, tried clearing some related caches, tried signing out and back in to the google account.
Anybody got any suggestions.
panzerboy said:
Anybody got any suggestions.
Click to expand...
Click to collapse
Yep, I have one.
My problem was solved by setting my search domain to google.com.
I am in Belgium, and the default search domain for the Google App is the local one (google.be). Changing this setting in the google app worked like a charm. Of course, I don't have localized search results anymore though.
This setting is located in the Google app, under Settings > Accounts & Privacy > Search on google.com
thewild said:
Yep, I have one.
My problem was solved by setting my search domain to google.com.
Click to expand...
Click to collapse
Damn, you had my hopes up, but it didn't work for me; I changed the setting from local domain (google uk in my case) to google.com, no joy. Thanks for the reply though.
Maybe it's a clue, others have also suggested changing the search language to English (US) worked for them, it does point to certain areas of functionality as the cause.
panzerboy said:
Damn, you had my hopes up, but it didn't work for me; I changed the setting from local domain (google uk in my case) to google.com, no joy. Thanks for the reply though.
Maybe it's a clue, others have also suggested changing the search language to English (US) worked for them, it does point to certain areas of functionality as the cause.
Click to expand...
Click to collapse
Yes, in my case the problem is a combination of using a Google Apps account (with my own domain), and using a google.be domain for searches.
It seems that there are a lot of different problems that end up with the same error message. For some people, as you mentionned, just turning off Google Now then on again simply fixed it.
I'll be in France in some days, I'll try to witch back to using the local search domain (i.e. google.fr), and see how it goes. My Google Apps domain is a ".fr" domain, so there might be something to investigate here.

Droid Maxx Google account problems

I've tried everything I can think of to resolve this, but I need some suggestions.
So - my husband finally got a smartphone, after getting by with a keyboard phone for years. I talked to him about different phones - iPhones even - and after looking at several, he took my advice and got a Droid Maxx. Of course I helped him set it up, etc. Everything went well for a day or two, but then he started getting all sorts of errors - Google sync problems, Google account sign-in problems, "Unfortunately Google play services has stopped" etc. I was able to solve most of the problems by uninstalling updates to Google Play, and a few other things. He was still having some issues, though. The phone occasionally shut itself off. So, I decided to do a factory reset.
Since then, everything is working much better. The phone hasn't shut down at all, etc. However, in the last day or two, he will get an error notification that's something like "Trouble signing in to Google Account". He has to tap the notification and enter his Google password. Then everything seems fine until it happens again sometime later. Now it's happening frequently
He has almost no apps installed. The two or three he has installed are the same ones that I have used forever on my android devices, including on my Droid Maxx and Moto X - so on the same or similar devices. I have checked every setting I can think of. He doesn't have 2-step authorization on his Google account and he never has problems with that account on his desktop, laptop, etc.
Any ideas what could be happening? He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
jkmasi said:
He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
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i think that's the problem, i had issues the first time i passed by a no service area and the problem showed up ''we have trouble authenticating this account, tap here to solve'' and thats all. it solved with the tap in the notification, and never appeared again, i suspect your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.
Jaocagomez;50875823 your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.[/QUOTE said:
Thanks for your reply! Can you please explain what "your rom data its corrupted" means?
Also, how do I reinstall the firmware? This phone is not rooted and was updated to 4.4 KitKat OTA.
I'm hoping that it was just the magnet on his pouch case interfering with the radios. He realized that he's always noticed this problem after the phone has been in the case. This afternoon I asked him not to put it in the case as an experiment.
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