Did a search and could not find a similar thread addressing this issue. If I am incorrect, I'd appreciate being pointed in the right direction.
I am currently running Assonance 5.2 and have set up Yahoo and Exchange accounts, with the phone set to check for email either every 5 minutes (for my Exchange account) or once every hour (for my Yahoo account).
I have noticed that, on a daily basis, my phone will stop checking for emails altogether even though background sync is turned on. Additionally, even when I delete emails from my phone, they remain on the server. Lastly, even though I have read an email, it still shows up as unread on the server. The phone has stopped checking at random times - on Monday, it stopped checking after 3:00 p.m.; on Tuesday and Wednesday, it stopped sometime after 6:00 p.m.; and on Thursday, it stopped checking around noon.
I have tried Improved Email and K-9, but the problem remains. As an FYI, I had the same problem even when I was running an unrooted phone that was running the stock Eclair.
Have other people encountered this issue? If so, is there a way to get the email working correctly? Any suggestions would be greatly appreciated.
Same here. I use mine for corporate and I have to say my Iphone was 10 times better when it came to email etc. Sometimes I can force a refresh....others I have to reboot. But I have missed some critical emails because they just werent syncing. I have learned to deal with it although it stinks. My email blows up during business hours, so If I havent gotten an email in ~45min, I know to check it.
I had this problem in the stock email client. Clearing the cache under the applications settings menu fixed it for me. After I had to fix it this way for about the 3rd time, I switched to K9 mail and havent had a problem since. I have hotmail, POP and Gmail accounts.
Im stock, by the way.
sent from my Captivate
Thanks for both of your replies. I'm glad (sort of) to hear that I'm not the only one with this problem.
@mike parsons - I am in the same boat as you where I have missed critical work emails due to the phone not fetching my email. I also grudgingly agree that the iPhone mail client worked much better. The only thing I could do to get the email on the Captivate working again was to restart the phone. Even then, I sometimes had to restart 2-3 times before the emails were sent to the phone.
I had this issue with stock Eclair 2.1 on my Rogers sourced Captivate SGH-I896 running Eclair 2.1-update 1.
It happened rarely with POP accounts, never with G-Mail, but with Exchange ActiveSync it was disastrous. I set up and configured this, and with my old Windows Phone 6.0 it did this maybe five times in 18 months.
During the off-time between Christmas and New Years it only received e-mail properly on ActiveSync two days out of eight. I didn't get much e-mail during that time either.
Sometimes it helps if I manually changed it from automatic (push) to every 15 minutes and hit "refresh" but most often it did not. The only fix was to remove the ActiveSync account and re-establish it, and it would work fine for a week or so until it started doing this again.
Another thing that seemingly affected it, was how much e-mail I would sync. It would happen quicker if I sync'd the last month of e-mail versus let's say one or two weeks.
I had run Cognition 2.3B7 without a hitch for about a week and a half and it never happened.
I just upgraded to the stock Froyo 2.2 and I'm hoping this isn't an issue with the upgraded client.
Use k9 mail. This is lots better than stock.
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
JOLiu said:
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
Click to expand...
Click to collapse
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
diablo009 said:
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
Click to expand...
Click to collapse
Thanks for the suggestions - yes, I had tried different folder poll frequencies on K9 - 1 minute, 5, minutes, 15, minutes, and so on. However, there are still times when I won't receive an email for hours even though K9 is set to poll much more frequently. I will only learn of this when I check my mail through my home or work computer. In fact, on occasions like this (when I learn that phone hasn't downloaded the new messages), I will go into K9 (or the email app) and hit either refresh or check mail. Even in these situations, the new mail won't show up on the phone until I restart the phone completely. Again, I had this problem both on stock Eclair as well as on Assonance 5.2.
Also, I had enabled "sync server deletions" on K9, but messages still don't consistently get deleted from the server.
Lastly, background sync and auto sync are both enabled in settings.
I set up my Xoom with my exchange account last week, everything was working fine or so i thought. Now im seeing that Im getting email 10-15 min after it shows up in my inbox. When I was using touchdown I would get the email on my Xoom before my computer most times. Is anyone else haveing issues like this. I prefer the stock app but I would like email to come in fast. Right now I must go into the email app and refresh it.
more info:
3g xoom
Connected to work wifi at this time
set to sync 1 week (Push as messages arive)
no contact sync
no calendar sync
Things I have tried:
removing the account, clearing data and application menu, re-add
I changed the ammount sync'd to 3days (no change)
someone help
Self bumb. HELP IM GOING NUTS. I noticed the same issue is going on with my phone too. all other users in network with android phones are fine. just me >.< could activesync be freeking out because I have 2 devices trying to sync
Noticed a bit of a delay as well today with the stock app. My phone (Nexus one) gets mail pretty much at the same time outlook does but a 5 minute delay on the Xoom. Are you guys on Exchange 2010 or 2007? We are on 2007 currently migrating to 2010 and should be completely done with the move in a few weeks. Hoping 2010 corrects the issue.
Are you using any task killers? I am so tomorrow I am going to disable them and see if there is a change.
Sent from my Xoom using Tapatalk
So no luck this morning with the default email app. Touchdown, however, worked nicely. I am actually receiving my email on the tablet before my phone now. Not the ideal solution but it works.
I have the same set up. Android phone and Xoom set up to activesync. Every once in a while, the xoom is very slow in updating. Not sure why. If anyone has any thoughts, please let us know!
I think this is an issue with Honeycomb. I have also noticed that sometimes GMail does not sync as quick as my phone does. Using the Wifi Only model btw.
Ok, after i went home last night I noticed things got better. Today while im at work everything seems ok. takes about 10 sec or so to sync to my Dinc and Xoom.
What we did to fix things:
1. logged into the mobile admin site for our active sync, I have been sync'ing virtual android systems and I had 9 different devices sync'ing everytime an email went out. so we deleted all my unused devices. ( there was 2 copies of my phone from flashing)
2. In the mobile admin site your exchange account is seen by an Alias. whith all the T/S steps I had been trying my alias in exchange got deleted. This does not prevent Active Sync from getting email to me but it does make it look a bit longer to find the right mailbox.
3. I noticed that I had many services trying to sync the same info this is bad. Touchdown was still running even after i tried to remove my account. Uninstalled it. Gmail is trying to sync books/calendar/contacts so i uncecked all ( I use exchange for everything)
4. Under running services I saw that attachment downloader was running in overdrive all the time. So in the account settings of the exchange account I unchecked " auto download attachments when on wifi." We email pdf's all the time they can get big and I saw that I would not get am email untill the entire pdf was downloaded. Also We use HTML email sigs, each sig is 3 attachments. After I made this change the attachment downloader service seemed to let up alot. if it didnt help me email issue it at least freed up some ram
Im not saying that anyone of these steps was the end solution to my problem but they all seemed to make things run a bit better.
Since this morning I haven't been able to get any Hotmail emails.
Also when I opened my email app on my note 2 I was missing tons of old emails and only had like 5-6 from back in july.
Earlier I know Hotmail was down but seems to be up now. I don't understand why my phone hasn't synced everything back however.
Anyone?
Hi guys,
I've found several mails around my issue but none solved out my exact issue:
I want to use the stock email app to connect to my IMAP account but since I'm using that account for several years now, it hold round about 6000 mails in the Inbox. Thus I would like to limit the no. of downloaded emails. Its working with Exchange-accounts (by defining a limitation by days) and I could even swear that it worked for IMAP out of the box (I'm not sure though that there was a switch to define the no. of days that I would like to receive).
But now, after I started to set up my phone from scratch: As soon as I finish setting up my account, the Nexus starts leeching Gigs of mails to the phone.
I know about K9, but I'm interested in a solution with the stock app as I'm sure it was working before.
Thanks for you help.
quicky
Anyone experiencing Gmail sync issues with the All Mail tab? I have set it to sync the last 30 days only, but the mails I see in the tab are ALL except the last thirty days of mail. For example, the "newest" mail is from May 9. This is present on both of my accounts. I tried clearing cache, removing and readding the accounts but to no avail. Setting sync all doesn't show any emails. It looks like this setting sets how long not to sync... I am running the M Preview, so maybe someone else is experiencing this as well?
Sent from my Nexus 5 using Tapatalk
Ok, I set so that no mail is synced, voila, everything shows up... The fails of Google are just cute.
Sent from my Nexus 5 using Tapatalk