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I am on my third one and now my 30 days are over so I'm stuck with it and if I return it based on warranty help I get a remanufactured one but I am having some really annoying problems. I have searched these forums but frankly they are very complicated and you all seem very advanced and technical and it's very confusing. I'm hoping someone can lay out in baby steps how to help me with these issues.
1. My folders, and TF3D indicate I have a text message when there are no conversations in there it's completely empty in every folder but it still indicates I have one new text message and it won't clear with a soft reset or anything.
2. Often times my calls go straight to voicemail and do not ring on my phone.
3. I drop a lot of calls
4. Often times my phone will flash and show who is calling but not actually ring even though the sound is completely on.
5. I get a ton of errors that want to report to Microsoft especially the shell32.exe error
6. Often times when I try to connect to the internet it won't work on the Opera browser or IE browser just says can't connect.
7. Often times my email won't download and I get a message saying check in my network connections and the only way it'll fix is if I power the device off.
8. The feature where I can flip it upside down to mute it doesn't work
9. Often times I will click on one spot and it activates something I didn't click.
These are just the ones I can think of off the top of my head. Can someone please help me? I am begging. You can find me on Yahoo at julesthequeen06 if it'd be just easier to tell me I'm a lost cause on chat. Thank you in advance for reading this far.
Julie
BroncosMom said:
I am on my third one and now my 30 days are over so I'm stuck with it and if I return it based on warranty help I get a remanufactured one but I am having some really annoying problems. I have searched these forums but frankly they are very complicated and you all seem very advanced and technical and it's very confusing. I'm hoping someone can lay out in baby steps how to help me with these issues.
1. My folders, and TF3D indicate I have a text message when there are no conversations in there it's completely empty in every folder but it still indicates I have one new text message and it won't clear with a soft reset or anything.
2. Often times my calls go straight to voicemail and do not ring on my phone.
3. I drop a lot of calls
4. Often times my phone will flash and show who is calling but not actually ring even though the sound is completely on.
5. I get a ton of errors that want to report to Microsoft especially the shell32.exe error
6. Often times when I try to connect to the internet it won't work on the Opera browser or IE browser just says can't connect.
7. Often times my email won't download and I get a message saying check in my network connections and the only way it'll fix is if I power the device off.
8. The feature where I can flip it upside down to mute it doesn't work
9. Often times I will click on one spot and it activates something I didn't click.
These are just the ones I can think of off the top of my head. Can someone please help me? I am begging. You can find me on Yahoo at julesthequeen06 if it'd be just easier to tell me I'm a lost cause on chat. Thank you in advance for reading this far.
Julie
Click to expand...
Click to collapse
Have you flashed a new rom, loaded any progams, or done anything beyond out of the box configuring? The easiest answer would be to hard reset the phone and see if that helps.
We need to know some more in-depth info
Carrier:
Rom:
If you haven't tried flashing a rom I highly suggest doing so. This can help with a lot of the problems you are having. For the Stock Rom has a lot of problems.
i wouldnt flash a new rom if its screwing up like this out of the box. what have you installed on your phone? if its doing all these these without any installed programs or mods why have you waited 30 days to do something about it? it seems to me its more of a software issue. try hard resetting and go from there. if its fine, install one program at a time and find out which is causing it. if you have att then i dont think your mute is supposed to work like that, thats a feature you have to install another program to do. i could be wrong but mine doesnt work like that.
I would do a hard reset and clear everything... i would change my time to redirect the call to voice mail to the Max: 30 seconds, I would turn off error reporting because its just a pain in the arse.. the flipping it upside down to mute is the program thats having and issue but like everyone else said what do you have installed on your phone
so im having an issues with the phone app on my inspire. im currently running Android Revolution 5.1.10 with radio 12.54.60.25_26.09.04.11_M2 with matching RIL.
When i try to place a call when inside of the app and clicking on the person that i want to call it will go to the dialing screen and after about three seconds the phone will beep and it will not complete the call. almost as if the call is dropped. i end up repeating the process about three or four times before it actually goes through and i hear ringing. i also intermittently have problems sending text messages. and both of these problems seem to happen at the same time but there is no set schedule for when they will actually happen. im starting to think it might be the radio im using(which is the one recommended on the ARHD thread) but i don't want to re-flash the radio if that's not the issue.
Im also having a problem where after reboots some of my app icons will not show up and it will not show the icon picture meant for it. it will just show the default android icon. ive found that unmounting my sd card and remounting it will fix the issue but it always happens again after i reboot it. The curious thing about this is that i dont have any of my apps installed on the SD card but it seems as if the icon picture is stored on the SD card somewhere and then not getting loaded properly after reboot.
Does anyone have any idea on these two issues? any help would be greatly appreciated.
I have had a very similar problem with my Inspire 4g. From who I have talked to with AT&T it seems to be a network issue in some areas that are using the towers that were, at one time, cingular towers. They have told me it should be fixed in the next couple of months.
thanks for the quick reply! .. i guess i will just wait it out for now.
No problem. I know it's pretty unfortunate that their network still has so many flaws in them. Perhaps if the government would allow the take over of T-Mobile we could see better coverage and network reliability in the near future!
beredis said:
No problem. I know it's pretty unfortunate that their network still has so many flaws in them. Perhaps if the government would allow the take over of T-Mobile we could see better coverage and network reliability in the near future!
Click to expand...
Click to collapse
i sure hope so.
Zesty01 said:
so im having an issues with the phone app on my inspire. im currently running Android Revolution 5.1.10 with radio 12.54.60.25_26.09.04.11_M2 with matching RIL.
When i try to place a call when inside of the app and clicking on the person that i want to call it will go to the dialing screen and after about three seconds the phone will beep and it will not complete the call. almost as if the call is dropped. i end up repeating the process about three or four times before it actually goes through and i hear ringing. i also intermittently have problems sending text messages. and both of these problems seem to happen at the same time but there is no set schedule for when they will actually happen. im starting to think it might be the radio im using(which is the one recommended on the ARHD thread) but i don't want to re-flash the radio if that's not the issue.
Im also having a problem where after reboots some of my app icons will not show up and it will not show the icon picture meant for it. it will just show the default android icon. ive found that unmounting my sd card and remounting it will fix the issue but it always happens again after i reboot it. The curious thing about this is that i dont have any of my apps installed on the SD card but it seems as if the icon picture is stored on the SD card somewhere and then not getting loaded properly after reboot.
Does anyone have any idea on these two issues? any help would be greatly appreciated.
Click to expand...
Click to collapse
In regards to your icons, the problematic apps are on the phones internal storage or on your SD card?
Scott_S said:
In regards to your icons, the problematic apps are on the phones internal storage or on your SD card?
Click to expand...
Click to collapse
the problematic apps are on my internal storage but it seems like they are somehow linked to the SD card? its honestly very random and its only certain apps but i checked over and over again to make sure they werent on the sd
Zesty01 said:
the problematic apps are on my internal storage but it seems like they are somehow linked to the SD card? its honestly very random and its only certain apps but i checked over and over again to make sure they werent on the sd
Click to expand...
Click to collapse
Hmmm. I know it's a known issue with sense-based roms, that if apps are on the SD, and in a folder, when you reboot, their icons will be the white/green generic. Changing the skin to something else and then changing it back to your preferred skin makes them reappear.
If it is happening to you with apps on internal storage and not in folders, then maybe a full wipe and a reflash?
Have you restored anything from a previous ROM using titanium backup? That can also cause weird things to happen.
Scott_S said:
Hmmm. I know it's a known issue with sense-based roms, that if apps are on the SD, and in a folder, when you reboot, their icons will be the white/green generic. Changing the skin to something else and then changing it back to your preferred skin makes them reappear.
If it is happening to you with apps on internal storage and not in folders, then maybe a full wipe and a reflash?
Have you restored anything from a previous ROM using titanium backup? That can also cause weird things to happen.
Click to expand...
Click to collapse
i may have to try a full wipe and and reflash then, and then reflash my radio and RIL. i havent restored anything from titanium backup BECAUSE of the problems it causes when you do. i learned that lessen about 90 flashes ago the only thing that i can imagine might be causing it is if somehow the apps actually ARE on the SD and im just dumb. i should add that i didnt perform a full wipe when upgrading from ARHD 10.1.9 to ARHD 10.1.10 but i just downloaded 10.1.11 and i think im going to do a clean install. unless you have any other roms that you can recomend that i might be better off with? i like a close to stock look but i also want the Unity O/C deamon. and no Sense 3.0.
Zesty01 said:
i may have to try a full wipe and and reflash then, and then reflash my radio and RIL. i havent restored anything from titanium backup BECAUSE of the problems it causes when you do. i learned that lessen about 90 flashes ago the only thing that i can imagine might be causing it is if somehow the apps actually ARE on the SD and im just dumb. i should add that i didnt perform a full wipe when upgrading from ARHD 10.1.9 to ARHD 10.1.10 but i just downloaded 10.1.11 and i think im going to do a clean install. unless you have any other roms that you can recomend that i might be better off with? i like a close to stock look but i also want the Unity O/C deamon. and no Sense 3.0.
Click to expand...
Click to collapse
Well, by the looks of it, you're well aware of the virtues of clean installs, so you might as well go with what you're already working with and do the clean install of 10.1.1, and see how that pans out.
I've been running inspired ace for so long, and everything just works, and I don't feel like screwing it up atm, lol, so I can't offer much along the lines of alternative recommendations.
Scott_S said:
Well, by the looks of it, you're well aware of the virtues of clean installs, so you might as well go with what you're already working with and do the clean install of 10.1.1, and see how that pans out.
I've been running inspired ace for so long, and everything just works, and I don't feel like screwing it up atm, lol, so I can't offer much along the lines of alternative recommendations.
Click to expand...
Click to collapse
i really appreciate you and everyone else working with me on this one!! and yes i like to think that i know what im doing but nobody is perfect. its decided then. clean install coming right up. lol.
Zesty01 said:
i really appreciate you and everyone else working with me on this one!! and yes i like to think that i know what im doing but nobody is perfect. its decided then. clean install coming right up. lol.
Click to expand...
Click to collapse
I just wanted to give everyone and update and say that I ended up performing a full wipe on my phone and reinstalling Android revolution 10.1.11 with matching radio and RIL. After the initial setup and putting all of my stuff back on I realized that I was having the same issue with calling. I then went to my installed apps and noticed that I had the call delay patch app installed, uninstalled it and rebooted the phone . Phone is now functioning better than ever ! For now at least lol
Zesty01 said:
I just wanted to give everyone and update and say that I ended up performing a full wipe on my phone and reinstalling Android revolution 10.1.11 with matching radio and RIL. After the initial setup and putting all of my stuff back on I realized that I was having the same issue with calling. I then went to my installed apps and noticed that I had the call delay patch app installed, uninstalled it and rebooted the phone . Phone is now functioning better than ever ! For now at least lol
Click to expand...
Click to collapse
Glad to hear it. Another Android Miracle!
Thanks for posting back, I for one like to see how people get things resolved, and it's good for future visitors with similar issues to see how someone worked it out.
So here is the problem - my sgs 4g (currently running valhalla black, earlier same problem with stock 2.3.6) turns off when someone is calling. It's not happening every time i get incoming call, just sometimes. It turns off without any sign of doing it(no vibration, no sound, not even the animation so i don't know that its happening, when the phone is in my pocket), and the caller gets voice mail.
I think the problem started after updating to 2.3.6, but it also can be caused by falling on the floor(happened few times).
What do you think? Anyone had similiar problems?
I live in Poland, so i can't get it fixed in samsung care point because they don't support SGS 4G.
sry for my spelling mistakes, i'm doing my best, but that's not my first language.
I'd say the best you can try is Gremlin Remover to see if it solves your problem.
http://forum.xda-developers.com/showpost.php?p=22596598&postcount=1
try tmo warranty after returning to stock gb
Gremlin Remover doesn't help. I flashed it only once.
I'm a bit afraid of sending it to USA Tmobile store from here, i think i'll look for some samsung magician in my country unless you have other ideas.
thanks for help and waiting for more solutions
#edit: is there any diagnostic software to check my phone hardware? Maybe something to save log of crash if its software failure?
When you say you flashed it once - do you mean Gremlin Remover or Valhalla Black?
And I wonder if it could be a modem issue for you since it started on KJ6. You might try flashing a different modem as a troubleshooting option.
http://forum.xda-developers.com/showpost.php?p=16127939&postcount=1
i had that issue on one of my sgs4g's a while back. wipe your sd card on your computer, odin back to kj6 stock. once you odin back to stock, make sure you perform a factory reset with the sd card removed. reboot and let it sit for a few min. do not sign into google or anything. have someone call you and see if the problem persists. let the phone function that way for an hour or so. then sign into google, but do not dl any apps. put back in your empty sd card and then reboot the phone. after a day, if you do not have the issue, you should be good to go. if you have the issue after a day, post back and pm me if i do not respond (i probably won't; i'm swamped at work and I am rarely on)
Ive had the same thing happen on valhalla black and I found that on my phone it was actually a skin that I had been using with adw ex. I changed my skin and cleared all my cache and dalvik cache and did not have a single problem after that. There are so many different things it could be. just experiment with it.
@lumin30: I meant stock 2.3.6 ->valhalla black (remover was the second)
That's something. I'll try everything you guys posted above and let you know the results in a few days.
Thanks for everything, appreciate your help.
#edit: LogsProvider service keeps crashing after blackout on valhalla black and i have to reinstall it. After flashing, the phone works for about 24h and then turns off. When I turn it on, logsprovider stops unexpectedly every 15 sec and i have to flash it again.
Now I am not sure if it's connected to incoming calls
After weeks of flashing and testing there is only one thing I am sure - nothing helped.. I tried many ROMs, different kernels and modems.
Now I can't see any relation to the software. Only thing on my mind is the battery, usually when my sgs turned off, the battery lvl was below 70%, so I ordered new one. I'll let you know if this changed anything.
I have been experiencing some issues with my phone recently. I have flashed multiple roms and everything was working fine for the past 3 months or so. Last week I flashed Hebrew Valhalla, it worked fine for a few days then all hell broke lose! I started experiencing the following issues with the phone:
1. In calls, people can hear me but I cannot hear them through the front speaker. I have to either put it on speakerphone or use my headphones.
2. Whenever I cannot hear people in calls (issue #1 above) then there is also no sound coming from the back speaker when I play music. It only works with headphones.
3. Sometimes when I play music, sound only comes from the phone's speaker. Yes the tables literally turn! Even if I plug in headphones, it keeps playing through the phone's speaker. I use stock music player no mods nothing and yes my headphones and their jacks are good I tried multiple ones.
4. The screen does not turn off while in calls. I used 2 apps to test the proximity sensor and it is working fine. Sometimes when on a call the screen randomly turns on and off but most of the time it remains on.
5. Although the vibration intensity is set to max, when typing, the intensity is random. Sometimes it is strong, other times it is weak. Completely random and it is only for typing. It works fine for notifications and pressing back button or whatever. The keyboard is swype and it used to work fine before.
SOMETIMES when I reboot the phone, Issues #1,2 and 3 fixes themselves; I can hear people in calls, music works fine both in speaker and headphones when necessary, but issue #4 is persistent.
The phone has not taken any falls/hits or anything, so I doubt it can he hardware related? So I assumed it is software related, I went to flash other roms, including the ones I used previously that was working fine and still nothing!!! I even flashed Heimdall one click and started from scratch, and still the same problems in the stock rom.
I have spent days searching all over to no avail. Please if anyone knows the solution or workaround to any of the issues above it will be greatly appreciated!!!!!
How old is the phone? If I were you and it's still under warranty I would consider a handset exchange through your phone provider, and if you choose that method make sure you go back to stock an unroot first before you send
Sent from my SGH-T959V using XDA
Cannot do
The warranty has long expired, so that's not an option.
Look for the Gremlin Remover in the Dev section.
Trying
I have been trying for the past 5 hours to get the GR to connect to the phone but it just is not working. I have tried installing and uninstalling all drivers rebooting phone, pc, remove battery everything and it just does not work!!!
The only time GR connects to the phone is when it is starting up, or when the os has loaded up fully. whenever I reboot to download mode it disconnects and never connects back to odin when in download mode. What am i doing wrong? I used the drivers in the GR file but it does not work.
Can anyone link to the drivers that will make odin see the phone while in download mode?
Look at the guide in the second link of my signature. Read the notes about drivers, odin and heimdall. You need to completely, thoroughly and patiently make sure you remove them all.
Go to the wiki for the samsung drivers or use kies mini to install the drivers. ODIN is a samsung software and they use the same drivers.
Still not working
So I found the right drivers and just finished flashing GR twice and the problems are still there. after flashing GR the second time I just flashed Hebrew Valhalla and the problems are still there
I really dont think there is anything else I can do?
Did you do ALL of the steps that Thomas posted? Not just the flashing GR.
Yes I did all the steps: 1, 2 then 3, not the "Filesystem Cleaner" part.
You have nothing to lose doing all the steps.
Ok I will do the Filesystem Cleaner part now and update in a while
EDIT:
I installed the android SDK to connect to adb. Thomas's instructions says to go to recovery mode, but the pc only see's the phone as adb when the phone is booted up in normal mode, not when it is in recovery mode.
I used the universal driver installer, is there specific adb drivers for recovery mode?
So before I got the adb to work I kept rebooting the phone and pushed and removed the headphones in the headphone jack multiple times and I was suprised everything started working. I could how hear people in calls, the screen turned off fine during a call, music worked fine. Rebooted again and everything still worked fine! My memory card was formatted so I copied back some of the files that were on it (music, pictures and apk installers for certain apps, and titanium backup folder). I went to install my apps from the apk's not titanium backup, so I did not restore any data just fresh install the apk's....
.....Rebooted the phone and all the problems came back!!!! I tried uninstalling the apps and reboot multiple times but the problems remained, so I said I will try the entire process again.
Ok so I found the drivers and completed ALL the steps now including the adb stuff and the filesystem cleaner. The status was already clean but I still ran the cleaner just to be safe. Then I flashed Gremlin Remover again and the problems still exist. I flashed Octane 3, problems still exist. flashed Hebrew Valhalla and the problems were still there...rebooted multiple times and the incall volume is working FOR NOW, but the screen does not turn off anymore.
I pushed the headphones in and out many times as it worked the first time but it made no difference now. I really do not know what more is there to do
How are calls just using your phone? No headphones. If things were fine before restoring your sd card shouldn't that tell you there is a good chance something on your sd card is messing with your phone?
You should start over again. Be thorough. Do all the Gremlin Remover steps. Leave your sd card fresh after format. Install apps one at a time with time between from the playstore. Don't mess with your headphones yet. And see what state your phone is in.
It could be your phone. An app. Your sd card or some data on it. Or your headphones. Process of elimination.
Do you have accidental damage insurance? Hammer anyone?lol
Seriously though, with using the gremlin remover and system cleaner processes, everything bad should have been removed. However, you stated that the problems reoccoured after restoring your sdcard. My guess would be either a virus (yes it is possible to get a virus or malicious file on our phones) or a corrupt file/files that is contained in your files that you restored to your sdcard. As much of a pain in the ass it may be, you should restore each file one by one and test. Once the issue reoccours, then you know what is the cause. there are some directories/files you should not restore:
Code:
.android_secure
.cache
Android
CachedImages
data
gps
LOST.DIR
temp
tmp
Voodoo
and any folders that pertain directly to any apps you use like 360launcher, goweather, etc.
As lumin said, everything worked fine until you restored your sdcard...
lumin30 said:
How are calls just using your phone? No headphones. If things were fine before restoring your sd card shouldn't that tell you there is a good chance something on your sd card is messing with your phone?
You should start over again. Be thorough. Do all the Gremlin Remover steps. Leave your sd card fresh after format. Install apps one at a time with time between from the playstore. Don't mess with your headphones yet. And see what state your phone is in.
It could be your phone. An app. Your sd card or some data on it. Or your headphones. Process of elimination.
Click to expand...
Click to collapse
Sadly, this is where I am right now. I did start all over again, formatted the card and only put Hebrew, Octane and Anton's kernel. This is all that is on the card, when I installed them some of the default folders were created. I am yet to put anything else on the memory card, and at the time of this typing I only have basic market apps installed, nothing from transferring from pc to memory card or anything.
1. I have fully cleaned the system using all the steps in GR so I doubt the problem can be with the software on the phone.
2. I doubt it can be an app causing it because even after restoring the official rom just after GR it still does not work.
3. I am not sure if it can be the memory card, since I formatted it so many times, if it had a virus shouldn't it be gone by now? Not sure, just asking. I have some other memory cards handy I will format them and start back from square one again to see how it goes.
4. As for the headphones, I tried different headphones all the same thing. If anything then the problem about the incall sound might be with the headphone port itself. Maybe the phone's hardware or something in that port got stuck or something just something that is making the phone detect a headphone when there is actually none, maybe that's why...that's the most plausible thing I can think of relating to the incall and music volume. Now since I pushed it and out multiple times that maybe fixed it? Not sure..
As for the screen not going off I have no idea; so I will do everything again using a new memory card, not restoring anything, only install market apps one at a time and let you know how it goes.
I followed all the instructions down to the last letter. Did everything over. Removed battery left for some time. Formatted new memory card and only put the cleaner, one mp3 song for testing, Octane and Anton's kernel on it. Did the adb cleaning. Flashed Gremlin Remover. Left for 15 min. Flashed Octane and then Anton's kernel. Reboot and waited 15 min. Did not install anything whatsoever. First thing I did: make a call and play the mp3 file and suprise!! All the problems were still there. Nothing changed. Screen still remained on, no sound in call, no sound from music player; only through headphones like in square 1. Pissed off to the max.
I quit.
sherman619 said:
I followed all the instructions down to the last letter. Did everything over. Removed battery left for some time. Formatted new memory card and only put the cleaner, one mp3 song for testing, Octane and Anton's kernel on it. Did the adb cleaning. Flashed Gremlin Remover. Left for 15 min. Flashed Octane and then Anton's kernel. Reboot and waited 15 min. Did not install anything whatsoever. First thing I did: make a call and play the mp3 file and suprise!! All the problems were still there. Nothing changed. Screen still remained on, no sound in call, no sound from music player; only through headphones like in square 1. Pissed off to the max.
I quit.
Click to expand...
Click to collapse
Honestly, if you did all that, your device should be running it's best ever... You may have some sort of hardware malfunction. Even after trying different ROMs you still have the same issues correct?
I can tell you, I started experiencing some really bad things (not near as bad as yours) after I flashed a ROM WIP, and it took me several flashes to get my phone up and working again. But the only thing that was even remotely hardware related was the mis-calibration of the screen... I have to say, your problem is one of a kind...
However, have you tried pulling a logcat to see if by some chance there was something in there?
thomas.raines said:
Honestly, if you did all that, your device should be running it's best ever... You may have some sort of hardware malfunction. Even after trying different ROMs you still have the same issues correct?
I can tell you, I started experiencing some really bad things (not near as bad as yours) after I flashed a ROM WIP, and it took me several flashes to get my phone up and working again. But the only thing that was even remotely hardware related was the mis-calibration of the screen... I have to say, your problem is one of a kind...
However, have you tried pulling a logcat to see if by some chance there was something in there?
Click to expand...
Click to collapse
I don't know anything about logcat and how to interpret it. I see nearly 20k lines of text when I did it, what exactly should I look for?
I added it to my dropbox account if it is going to be helpful, here is the link:
This is the logcat I saved from my phone. Click it
I'm almost positive that it's some mechanical/electrical problem with the headphone jack. Something is stuck there, or it's dirty, so the controller erroneously detects like something is always plugged in. Hint: you said earlier that it suddenly started working when you were actively plugging-unplugging headphones.
AntonX said:
I'm almost positive that it's some mechanical/electrical problem with the headphone jack. Something is stuck there, or it's dirty, so the controller erroneously detects like something is always plugged in. Hint: you said earlier that it suddenly started working when you were actively plugging-unplugging headphones.
Click to expand...
Click to collapse
Yes I believe so too. I will try to open the phone to see what I can find concerning the headphone issue.
What about the screen not going off? Any suggestions?
I have an HTC One E8... I know, it's ancient... But... It's been a good phone until this past year when it really started dragging. Takes forever to do anything. A year ago, the main camera (is that the front or back camera) stopped working (phone doesn't even recognize that it's there -- flash doesn't work either with a flashlight app). Before that, phone dialing using my Bluetooth earpiece stopped working. Maybe related, but the phone doesn't work as a phone (holding it to your ear). If I'm not using the Bluetooth earpiece, it will only work on Speaker-phone mode (voice command apps such as Google Assistant and song recognition apps like Sound Hound don't 'hear' anything). Lastly, the Bluetooth has been disconnecting for no apparent reason. My earpiece will say 'Phone 1 disconnected', but when I look at the Bluetooth icon on the phone, it still thinks it's connected. Tapping the icon to turn off Bluetooth and then tapping again 'fixes' the problem and it connects again. It's just annoying when it does this in the middle of a conversation (and because, when it happens, the other party doesn't hear me yelling at them to wait because my Bluetooth disconnected because the phone doesn't know that anything is wrong). I had read ones that the Bluetooth drivers for this phone were sketchy. It's strange, though, this this problem has really gotten worse over the past couple of months without me making any changes to the phone. Lastly, the battery has really gone downhill. The phone will unexpectedly shut off around 30% battery. (I even tried the HTC battery recalibration technique -- no joy.) I chalked all of this up (except for the battery issue) to software. I thought maybe a good ol' factory reset (wipe) would fix the issues. For years (literally) it's been nagging me about a system update (Android 6.0). I never did it because the phone was already running slow and it's always screaming about being out of storage space. It hovers around 500MB free most of the time. I don't have that much installed on it. Any apps that will allow it, have been moved to the SD card.
That's the back-story to give you some insight as to what's going on with the phone. I included all of that 'other' stuff (camera and voice dialing issues) in case someone has seen them before and can offer any suggestions there.
So here's where I'm at. I decided to try to do a factory reset to 'refresh' the OS (remove all the patches and updates) and start over. Afterwards, I wanted to run Link2SD with a 64GB SD card so I wouldn't have the space limitations that I'm experiencing now after all of the apps have updated. The other night, after backing up the internal memory and the SD card, I started the process. (BTW, I have another SD card that I'm going to use that I've already partitioned per the Link2SD instructions.) After much trial and error, dead download links, incompatible versions of adb.exe and fastboot.exe I finally managed to get TWRP recovery installed. Then there was the issue of getting a working SuperSU installed. Finally did that. The phone booted and started walking me through the process of setting up my Google account. Everything seemed to go well. The phone was just as speedy as the day I got it. I was even able to restore my 15000 text messages and it was still zippy. It was wonderful! Unfortunately, the camera still doesn't work. Seems like voice dialing isn't working at the moment either. The Bluetooth issue seems to have gone away. Since the camera still isn't working, it looks like I'm gonna have to bite the bullet and get a new phone. This one will just become a 'toy' or a temporary backup phone in the event something tragic happens to the new phone. I'll just use this one on Wi-Fi only to check the weather and maybe play some games (which I had pretty much stopped doing because it was so slow and always out of storage). I would also use it as my portable media device for listening to downloaded podcasts and music while I'm running or riding my bike. It could also (maybe without mobile data) track my runs and rides, etc. As long as it doesn't get slow like it was before, I think it'll do just fine in its re-purposed life. (It was so slow I could barely play music from Google Music and have Google Fit tracking my run at the same time. It would take forever to switch screens!)
Ah, what's this?! Oh, there's that software update again. I guess I'll go ahead and do it before I start setting up a bunch of apps and tweaking the phone to my preferences. Nope! It downloads the OTA update into the Downloads folder and starts the process, but when it reboots, it reboots in Recovery mode into TWRP. I'm now finding that you can't easily do an OTA update after you've rooted your phone and put a custom recovery on it. I've seen lengthy instructions on how to put get a stock recovery.img out of the OTA zip file in the Downloads folder. I've moved it to my PC and pulled the firmware.zip file out. When I try to open the firmware.zip file to get to the recovery.img file, Windows is saying it's corrupted. I also see something about using an RUU.exe or RUU.zip file to restore the phone to stock. I've downloaded the correct RUU .exe file for my Sprint e8 in case I decide to go that route.
Here's my question... I know, finally! Since I don't have really anything on this phone since I did the reset and root, would it just be simpler to use the RUU method to blow it away and start over instead of trying to resolve the corrupt firmware.zip file issue and all of the other steps that follow? That's question #1. Question #2 is this... Will this RUU that I downloaded actually take the phone straight to Marshmallow before it starts walking me through setting up my Google account? If so, that's great! I'm all for the ease of that. I noticed that OTA download was about 250MB, while the RUU download is 1.5GB. Why such a difference? Is it because the RUU is the full-blown deal and not just the patches? I'm fine doing the RUU and then reinstalling and rooting the phone afterwards if that'll work. I still have all the files that I previously downloaded.
Sorry for the novel, but I wanted to be as thorough as possible to eliminate the back and forth "Did you try this?" "Did you try that?" However, if there is anything that I left out that would help with your answer/advice, please don't hesitate to ask. Thanks in advance for any guidance you can give a noob.
lrbarrios