So what's the deal with the unresponsive screens? - HTC Sensation

Is this a hardware or software issue? It's pretty annoying. I can't scroll or type fast anymore because the screen can't keep up. If its a hardware issue I bet HTC will stay quiet about it, but if its software related I want it fixed ASAP. I absolutely can not use the phone like this.
Sent from my HTC Sensation 4G using XDA App

I noticed this too, especially when typing.

I've never had any speed issues.... I text pretty fast and it's smooth as butter. Scrolling is especially great on mine....pages FLY up/down.
Just to let you know...that's not normal for the Sensation. It should be fast.... on properly working ones.... like mine
Do a factory reset AND a battery pull...if it still does it, there is a problem.
Make sure nothings slowing it down....bad app, launcher etc.
Love this phone...would never need anything faster
Good luck!

I had the same problems so i took my phone back and got a new one. This one works great.
Sent from my HTC ⓢⓔⓝⓢⓐⓣⓘⓞⓝツ using XDA Premium App

Same annoying ass problem as well.
Sent from my HTC Pyramid using the XDA Premium App.

To those who don't know, this problem usually occurs around the one week mark. If you just got the phone obviously you won't have this issue.
Sent from my HTC Sensation 4G using XDA App

happen to me on my 1st phone and only got worst. main reason i did my exchange. my new phone is much faster than my other phone ever was.
Sent from my HTC Sensation 4G using XDA Premium App

Arcadia310 said:
To those who don't know, this problem usually occurs around the one week mark. If you just got the phone obviously you won't have this issue.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
About the 1-week mark here as well. I actually kinda hope my replacement one does the same, as the AUO screen is grainy and unpleasant to look at with my sharp eyes.

deleted........

_kansei_ said:
About the 1-week mark here as well. I actually kinda hope my replacement one does the same, as the AUO screen is grainy and unpleasant to look at with my sharp eyes.
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Click to collapse
With my sharp eyes. Funniest post ive ever read.
Sent from my HTC Pyramid using the XDA Premium App.

Don't forget to keep posting serial numbers here http://forum.xda-developers.com/showthread.php?t=1129272
Hopefully we will find a version which doesn't have a problem.

I wonder also is this a hardware or software issue? i really don't want to return mine device because i know how long i have to wait to repair it (i am sure the retailer will not exchange it for a new one because this is Bulgaria where i live).
Mine is with SN: HT 15EV, Taiwan made, Sharp LCD and i have the grounding issue- if the phone is not in my hand i cannot unlock it...
I want somebody to confirm if it's a hardware issue and to know what to do- return it or wait for a fix

Ankobarabanko said:
I wonder also is this a hardware or software issue? i really don't want to return mine device because i know how long i have to wait to repair it (i am sure the retailer will not exchange it for a new one because this is Bulgaria where i live).
Mine is with SN: HT 15EV, Taiwan made, Sharp LCD and i have the grounding issue- if the phone is not in my hand i cannot unlock it...
I want somebody to confirm if it's a hardware issue and to know what to do- return it or wait for a fix
Click to expand...
Click to collapse
So far everyone been returning it, just in case it is a hardware problem. BUT! The one i got replacement for, is still sitting at my home (they failed to pick it up twice now). Out of interest, i pulled it out, started it and guess what-no issue at all, no matter how hard i tried to replicate it. I have done factory reset before and it didn't help. but factory reset + keeping it turned off for a week seemed to eliminate the problem. So i sort of look like software problem, but why initial factory reset didn't help then?

Guys, I had this problem yesterday and here's some observations.
- I had this problem after a long charge about 9 hours.
- I couldn't unlock in normal way. I was able to unlock only if I slide that ring from its left side when I wasnt touching the phone. Might be dislocation problem.
- I've tried with a different lockscreen app(GoTo Lockscreen) this problem didn't occur.
- Pulled out the battery for a few minutes then put it back like HTC said. Didn't seem to solve the problem. Then I've deleted other launchers and rebooted. That seemed to solve.

Mine has gone to the HTC service centre in the UK, due to this issue. Will report back as to what they do.

My gut feeling says software. The reason I say this is I also own a Thunderbolt which is running a port of the Shooter RUU and it runs absolutely buttery smooth. The Thunderbolt has 768mb of RAM, same as ours, but is using the 2nd gen snapdragon chipset (single core). So certainly its a far weaker device hardware wise but can run Sense 3.0 flawlessly.

I just wrote an article about the issue. If you guys could share it around I'd really appreciate it.
http://briefmobile.com/two-glaring-...sensation-unresponsive-touchscreens-sense-lag

That is a very good article. Thumbs up
Arcadia310 said:
I just wrote an article about the issue. If you guys could share it around I'd really appreciate it.
http://briefmobile.com/two-glaring-...sensation-unresponsive-touchscreens-sense-lag
Click to expand...
Click to collapse
Sent from my HTC Sensation Z710e using XDA App

Arcadia310 said:
I just wrote an article about the issue. If you guys could share it around I'd really appreciate it.
http://briefmobile.com/two-glaring-...sensation-unresponsive-touchscreens-sense-lag
Click to expand...
Click to collapse
Yeah, good article. I'm on day 4, so "it" hasn't hit, yet. 2 questions: is the EVO S-Off out of the box, and is the one you tested rooted? I would guess not. Hoping against hope that when we're rooted and can get rid of the damn bloat, things will be majorly different. Second, what real-world benefit does Gingerbread actually provide over FroYo? I had thought FroYo was somehow JIT-optimized, but that GB was from the get go and would solve all of the world's problems? Can anyone explain exactly what the benefit of GB is, and whether it can/will not be a benefit until root? TIA...

Related

Shipping date on your sensation: Later date means better device?

After looking through these threads and looking at peoples phones with and without issues, it seems all the devices made with a shipping date starting in June is better than the ones that have been made on 5/24 like some of ours including mines. I've seen that peoples shipping dates (the dates they see on the back of their sensation boxes) usually don't have the crazy landscape WiFi issues, Bluetooth issue, and now a better screen if their devices shipping date started in June. Can some of you guys confirm this?
Sent from my HTC Sensation 4G using XDA Premium App
I know its not a 4G, but I've had no issues with mine other than the odd signal drop, and I got mine on 20th May.
alexp999 said:
I know its not a 4G, but I've had no issues with mine other than the odd signal drop, and I got mine on 20th May.
Click to expand...
Click to collapse
Yeah this is kinda for us who has a tmo us version. Thanks for your input though. You guys version always seems to be better than ours lol.
Sent from my HTC Sensation 4G using XDA Premium App
Mine is a 6/1/11 unit and I have no issues. In addition, I believe my screen looks better than depicted in the reviews.
Sent from my HTC Sensation 4G using Tapatalk
Mine is 6/2 and I have no issues at all.
Where can I find the date on the box?
Mine is also 6/2/11. The only issue (if you even want to call it that) is the drop in the WiFi signal when I cover up the top portion of the phone. However, in order for this to occur, the phone has to be held in a rather unnatural way. For me, this is a non-issue.
Mine is 6/1 on the box. The battery cover has a date of 5/17. All my initial issues with cell signal were fixed with a new style sim and my random WiFi drops unrelated to death grip seemed to have been fixed by flashing a newer version of dd-wrt on my router. No other issues to report here.
Sent from my HTC Sensation 4G using XDA App
Mine has a date of 5/30 and has no problems whatsoever. The only problem it has was the WiFi Death Grip issue but I fixed that by boosting the WiFi reception on the phone. Mine doesn't even drop a single bar anymore. Even when I'm laying in bed which is on a different floor than the router.
Like someone else said. My display also looks better than others I have seen. Two guys at my work have the Sensation and even they asked me why my display looked better. I was expecting this phone to perform bad in sunlight but it performs better than any phone I have used in the past 2 years (Nexus One, Nexus S, Vibrant and G2X) just to name a few. I really can't believe how bright the display is. The colors almost pop off the screen like on a Super AMOLED.
I also see people reporting only 115mb of available memory on a fresh reboot but I get almost 300mb of free memory on a fresh boot. My Sensation also doesn't seem as stutter in the UI as the two guys I work with or like I have seen in videos.
Maybe your on to something with the dates but it also includes some shipped in late may.
My box reads 5/30/11 and so far is working good...also not experiencing the numerous issues listed on all the Sensation threads.
However I've only had the phone for 24 hours so time will tell...
So far I'm loving it and I paid full retail !
Sent from my HTC Sensation 4G using XDA Premium App
Mines 6/2 and it runs great so far...no complaints
6/2 here as well and so far so good!
I think it's more likely those who bought first are pickier (early adopters)
karnovaran said:
I think it's more likely those who bought first are pickier (early adopters)
Click to expand...
Click to collapse
Trust me...I'm picky. I just didn't buy early since I was in no hurry being that my G2X was just fine.
5/25 and no issues!
Sent from my HTC Sensation 4G using XDA Premium App
jrwingate6 said:
Mine has a date of 5/30 and has no problems whatsoever. The only problem it has was the WiFi Death Grip issue but I fixed that by boosting the WiFi reception on the phone. Mine doesn't even drop a single bar anymore. Even when I'm laying in bed which is on a different floor than the router.
Like someone else said. My display also looks better than others I have seen. Two guys at my work have the Sensation and even they asked me why my display looked better. I was expecting this phone to perform bad in sunlight but it performs better than any phone I have used in the past 2 years (Nexus One, Nexus S, Vibrant and G2X) just to name a few. I really can't believe how bright the display is. The colors almost pop off the screen like on a Super AMOLED.
I also see people reporting only 115mb of available memory on a fresh reboot but I get almost 300mb of free memory on a fresh boot. My Sensation also doesn't seem as stutter in the UI as the two guys I work with or like I have seen in videos.
Maybe your on to something with the dates but it also includes some shipped in late may.
Click to expand...
Click to collapse
Interesting report , care to give sure more info as to where you bought it from? Also, on the ram, are you sure about the free space ? Are you looking at the free space on the pull down task manager bar or running services ?
Sent from my HTC Sensation 4G using XDA Premium App
mike2518 said:
Interesting report , care to give sure more info
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
Sure...What other info do you need? Just ask and I'll check if I don't already know.
Yeah that's probably true. My phones a 5/13 says my hboot screen(earliest I think I've seen on here) and it seems to not run as I planned. Go to the g2x? If LG released a 6-core phone and the battery lasted 2 days I still wouldn't buy from them.
I only get ~150mb we need some pictures of those ~300mb people for proof. Most I've gotten on mine was 177mb. Mine was also ~150mb out of the box. We don't need a cyanogenmod...the UI is annoying and laggy. We need a stock gingerbread! I do like sense though but when it slows the balls out of your phone, it sucks.
jrwingate6 said:
Sure...What other info do you need? Just ask and I'll check if I don't already know.
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Click to collapse
Jrwingate, while you are at it, could you care to test something about the front facing camera for me? Start the camera app, activate the front camera, hold the phone in your hands looking straight at it, as you normally would. Does the camera show your face completely ? Cause on mine's , I have to tilit the phone somewhat downwards towards my stomach in order for it to capture my whole face. If I don't do that, it shows my eyes and above . It seems like the camera angle is not flat with the phone . Please let me know, cause I can still exchange this device. Other guys, could you test this also?
Sent from my HTC Sensation 4G using XDA Premium App
Exactly people were saying something about a better display. I'm here at walmart to exchange my sensation right now im going to ask to play with two of them. I also am going to compare to the sensation I have now. Thanks everyone for your comments.
Sent from my HTC Sensation 4G using XDA Premium App

With all these known problems, should I buy a sensation for a really good price?

Hello everyone,
Well after glancing this thread, I've noticed that there have been known problems related with touchscreen, dust, and battery life. I can get a brand new sensation sealed for 320 $ off contract. Is it worth it with all these problems? I had a g2x and sold it due to its problems and it seems like the sensation has more problems than the g2x. Also, I won't have a receipt so I can't exchange it like many of you if I have a problem.
I currently have a nexus S that will be faster than the stock sensation. The reason I want to buy this phone is because I need more space and I have a 32 gb sdhc laying around that I can use.
I know that the dust as well as unresponsive touchscreen will be a big annoyance. However, the price makes it so tempting.
What are your thoughts?
Thanks
The risk is that phone may have death grip issue.
Almost every single smart-phone released within the last 2 years, android or otherwise has had a similar concoction of problems, either screen, dust, battery, whatever.
I've had 0 issues with my device and am amazingly happy.
MatMew said:
Almost every single smart-phone released within the last 2 years, android or otherwise has had a similar concoction of problems, either screen, dust, battery, whatever.
I've had 0 issues with my device and am amazingly happy.
Click to expand...
Click to collapse
I have to agree. I have not had any problems.. Going on two weeks now. My battery seems to be getting better the longer I go.
Sent from my HTC Sensation 4G using XDA App
MatMew said:
Almost every single smart-phone released within the last 2 years, android or otherwise has had a similar concoction of problems, either screen, dust, battery, whatever.
I've had 0 issues with my device and am amazingly happy.
Click to expand...
Click to collapse
Thanks for your input. However, my nexus S has been working perfectly with no dust, touchscreen issues etc. I just wish it would have a microsd slot
I would steer well clear of the Sensation until the bootloader situation is resolved. It is pointless 'downgrading' in terms of the performance you will get out of the box and pointless leaving a device that works perfectly for one with a variety of niggling issues.
tonyizhurr said:
Hello everyone,
Well after glancing this thread, I've noticed that there have been known problems related with touchscreen, dust, and battery life. I can get a brand new sensation sealed for 320 $ off contract. Is it worth it with all these problems? I had a g2x and sold it due to its problems and it seems like the sensation has more problems than the g2x. Also, I won't have a receipt so I can't exchange it like many of you if I have a problem.
I currently have a nexus S that will be faster than the stock sensation. The reason I want to buy this phone is because I need more space and I have a 32 gb sdhc laying around that I can use.
I know that the dust as well as unresponsive touchscreen will be a big annoyance. However, the price makes it so tempting.
What are your thoughts?
Thanks
Click to expand...
Click to collapse
It's a dice roll, and no one here has the facts to know what the risks are of getting a bad phone.
It has yet to be determined if the wifi and touchscreen issues are HW or SW or some combination. There's evidence that supports each conclusion. Battery life is probably related to usage, sync options, and some apps, so can be tweaked as on all phones. If the upcoming SW update from HTC resolves the wifi and screen response problems then I'd say the phone is probably worth risking. If not, then who knows?
Without knowing the exact causes and the actual failure rates all you'll get are guesses. My advice, if you buy it have a plan B on how to exit if it turns bad.
I got my sensation launch day, 0 problems except that the front facing camera doesn't outperform many other smartphone ffc's in low light.
You should buy that phone, and you should PM me and tell me how I can get one for that price.
Unless there's just one, then you shouldn't buy it and just tell me how I can.
:-D
Sent from my HTC Sensation 4G using XDA Premium App
Thats a very good price for this awesome machine.
Sent from my HTC Sensation 4G using Tapatalk
I'd steer clear for now just because it seems like the stock rom is going to be a lot laggier than what the Nexus S has to offer. It's laggier even than the Evo3D, for some reason.
Chuck in the battery life, dust under the screen and the probability that you'll develop the touchscreen wonkiness over time, and I'd wait until it's been properly updated
No issues on my end.. phone is working great for me. I think the battery life issue is way overblown (power users who will never find an OEM willing to make a battery that meets their needs but is overkill for the average user). The tech blogs show the the Sensation to be above average and better than the other "superphones" I checked; http://www.laptopmag.com/review/cell-phones/htc-sensation-4g.aspx?mode=benchmarks&cids=2804,2800,pa
I find it highly convenient that you chose to link to one of the few sites that rated the Sensation above its main rival. I'm not saying the Sensation is a bad device as I would have bought one weeks ago had the bootloader been unlocked or HTC bothered to release a timetable for it. However the fact remains that the vast majority of sites put the Sensation second in every category bar build quality and Sense (which comes down to personal preference and at least you have the option to change things on rival devices).
So your giving advice and you dont even own the phone?
I find it funny you guys mentioned dust under screen like it's widespread issue everyone has. But truthfully it's not . Nor does every phone suffer from screen responsive issues.
I know these for a fact cause I had 3 sensations none of them had the same issues. In fact none of them had dust under the screen. The phone I have in my hands right now. Has been nothing short of perfect. I have not had any issues.
Sent from my HTC Sensation 4G using XDA Premium App
Scoop24 said:
The phone I have in my hands right now. Has been nothing short of perfect. I have not had any issues.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
For how long? Give us an update in 2 weeks.
No issues on my end.
Sent from my HTC Sensation 4G using XDA Premium App
samnada said:
For how long? Give us an update in 2 weeks.
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Click to collapse
Ok well in 6 days it will be the 2 week mark. So I will let u kno then.
Sent from my HTC Sensation 4G using XDA Premium App
Scoop24 said:
Ok well in 6 days it will be the 2 week mark. So I will let u kno then.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Not giving you a hard time, I've just seen way too many posts saying the phone was perfect for X days, then all of a sudden it started degrading. Same happened to me, 5 days perfect, by day 7 totally dead. Hopefully I'll get lucky on the replacement, but I'm only semi-optimistic.
Buy it and sell it on ebay ...you can get around $500 for it either way buy and and figure out what you wanna do later
Scoop24 said:
So your giving advice and you dont even own the phone?
I find it funny you guys mentioned dust under screen like it's widespread issue everyone has. But truthfully it's not . Nor does every phone suffer from screen responsive issues.
I know these for a fact cause I had 3 sensations none of them had the same issues. In fact none of them had dust under the screen. The phone I have in my hands right now. Has been nothing short of perfect. I have not had any issues.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I find it funny how you say the phone is perfect AFTER mentioning the fact it's your third one. If the issues you experienced merited changing TWICE, then I can hardly see this as reliable phone
TheSobadef said:
I find it funny how you say the phone is perfect AFTER mentioning the fact it's your third one. If the issues you experienced merited changing TWICE, then I can hardly see this as reliable phone
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Click to collapse
Actually the 1st one had issues overheating ect. The 2nd one was fine I just wanted the sharp screen. I got the phone with my preffered screen and it's giving no issues 1 week in. But if you wanna judge a phone off someone else's experience or off a few bad phones in a batch. Then to each his own.
Sent from my HTC Sensation 4G using XDA Premium App

Very high battery draw/camera issues

So a few days ago I checked my phone at work, had been off the charger for 4 hours not used at all and it was dead. Battery draw was ~300ma the whole time. The next day I noticed my camera wasn't working. Ill get an error message(activity camera not responding). Sometimes ill attempt to open the app and nothing will happen. This was all on gingerbeast. So I wiped all data and reflashed GB. Camera still doesn't work and battery draw is insane. I've since tryed AR, virtuous and cm7. For the record I've wiped battery stats,tryed without SD and sim card. I've been unable to find the cause of the high draw,although I think its related to the camera. Tomorrow I'm going to try and unroot and return to fully stock. Sorry for the long post any help is appreciated.
Sent from my Inspire 4G using XDA App
Bump....
Sent from my Inspire 4G using XDA App
If your camera isn't working on any freshly installed ROMs, you probably have a hardware problem. As a last resort, try going back to the stock ROM. If your camera is still bad, then you'll need to do a warranty exchange with AT&T. The camera issues may very well be causing your high battery drain.
So HTC told me to send it to them within 30 days. And what do you know the next day my camera works fine! Should I still send It in or wait it out? Im also getting slight screen lifting in the corner so I might as well? I don't have a spare phone to use but I can buy some cheapo for a temp
Sent from my Desire HD using XDA App
killerkali said:
So HTC told me to send it to them within 30 days. And what do you know the next day my camera works fine! Should I still send It in or wait it out? Im also getting slight screen lifting in the corner so I might as well? I don't have a spare phone to use but I can buy some cheapo for a temp
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Yes. That screen lifting will get worse before it gets better, so take care of it while you still can.
Scott_S said:
Yes. That screen lifting will get worse before it gets better, so take care of it while you still can.
Click to expand...
Click to collapse
Mine doing that on both lower corners now...just something I notice. I like the HTC since way back....just hopes it doesn't turn into a problem with particles under the screen...I'm an engineer I try to mitigate...but yeah I sure notice this commonly listed problem..it aint really serious....yet...jsut make it to next upgrade
meiguoguizi said:
Mine doing that on both lower corners now...just something I notice. I like the HTC since way back....just hopes it doesn't turn into a problem with particles under the screen...I'm an engineer I try to mitigate...but yeah I sure notice this commonly listed problem..it aint really serious....yet...jsut make it to next upgrade
Click to expand...
Click to collapse
I've replaced an iPhone screen/digitizer just to prove a point that "I am a technician"....OK did that been there.....some peeps get into into it....rather have an elegant design that inhibits such use of a user's free time.....and not everyone can perform this sort of repair...elegant solutions peeps in the tech dev world..me likey...I will help where I can....
meiguoguizi said:
I've replaced an iPhone screen/digitizer just to prove a point that "I am a technician"....OK did that been there.....some peeps get into into it....rather have an elegant design that inhibits such use of a user's free time.....and not everyone can perform this sort of repair...elegant solutions peeps in the tech dev world..me likely...I will help where I can....
Click to expand...
Click to collapse
From what I recall, the inspire is about 20 times harder to replace the screen/digitizer, because the thing it honestly slapped together.
@ OP Sad part is if you do wish to repair it your probably going to have to go through HTC as I had some lengthy conversations with ATT and had to threaten to cancel and report them to the BBB on face book before anyone actually wanted to help me. MY phone was to the point where the bottom right of the screen had lifted and I could press on the bottom center and here clicking noises.
Edit: Try downloading watch dog lite to see if any apps are causing the battery draw before you unroot, a little troubleshooting can go a long way .

Pressed screen sound

Does the sensation make cracking sounds when you press on the screen with little effort? It is similar to the sound the back battery cover makes when it gets pressed on other devices. Just quivering if its a defect or normal. I think its the noise of the edge of the screen rubbing with the frame of the phone.
Sent from my HTC Sensation 4G using Tapatalk
There are a lot of threads about this. A lot off people are getting new covers from HTC. You can also try to put a little tape on the inside of the cover, to make.it more snug
Sent from my HTC Sensation Z710e using XDA App
so this is common and most people can hear a noise of the phones cover when the screen is pressed using about the same amount of pressure as snapping your fingers?
D200P13 said:
so this is common and most people can hear a noise of the phones cover when the screen is pressed using about the same amount of pressure as snapping your fingers?
Click to expand...
Click to collapse
Yeah. It's a defect with the back casing. I didn't have it for the first week or so that I owned the phone but it started appearing after that.
aNYthing24 said:
Yeah. It's a defect with the back casing. I didn't have it for the first week or so that I owned the phone but it started appearing after that.
Click to expand...
Click to collapse
What did you do after getting this issue?
Sent from my HTC Sensation Z710e using XDA App
Phily757 said:
What did you do after getting this issue?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Currently in the process of getting a warranty exchange.
aNYthing24 said:
Currently in the process of getting a warranty exchange.
Click to expand...
Click to collapse
i wonder if you will get a brand new phone or refurbished or re-certified phone? let us know please! also could you let me know what to do to get it exchanged? like to call or email? contact htc or carrier?
D200P13 said:
i wonder if you will get a brand new phone or refurbished or re-certified phone? let us know please! also could you let me know what to do to get it exchanged? like to call or email? contact htc or carrier?
Click to expand...
Click to collapse
+1
Sent from my HTC Sensation Z710e using XDA App
D200P13 said:
i wonder if you will get a brand new phone or refurbished or re-certified phone? let us know please! also could you let me know what to do to get it exchanged? like to call or email? contact htc or carrier?
Click to expand...
Click to collapse
I'm getting it next week so I'll let you know. I did my exchange through T-Mobile. I tried doing it online, but the CSR rep wasn't picking up on what I said so I just called. They handle all the stuff for me and are sending me a phone from HTC.
I got my replacement today and it was just the phone, not the back cover. Not sure if it's a refurb or a new model. I have no more creaking sounds and the screen doesn't "give" anymore either. Hope that helps.
If it makes a noise when you press "right there" then don't press right there. Never in by wildest dreams have I ever thought of returning my phone cuz it made "a noise". I'm sorry, but that's just ridiculous. You complain about sounds created from actions that aren't part of everyday use. It's like you sit and look for defects just so you have something to complain about. It's insane. I'm sorry if this comes off as rude or a rant, but it just bugs me seeing just so many useless threads like this.
Sent from my HTC Sensation 4G using XDA App
BlackElvis79 said:
If it makes a noise when you press "right there" then don't press right there. Never in by wildest dreams have I ever thought of returning my phone cuz it made "a noise". I'm sorry, but that's just ridiculous. You complain about sounds created from actions that aren't part of everyday use. It's like you sit and look for defects just so you have something to complain about. It's insane. I'm sorry if this comes off as rude or a rant, but it just bugs me seeing just so many useless threads like this.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
If you're talking to me, it isn't the only issue I had. I had light leaking through the bottom left hand corner, the text/screen flicker issue, and the fact the battery would overheat while charging at times. I paid a premium price for the phone and I expect to get my money's worth. I don't think that's unfair.
aNYthing24 said:
If you're talking to me, it isn't the only issue I had. I had light leaking through the bottom left hand corner, the text/screen flicker issue, and the fact the battery would overheat while charging at times. I paid a premium price for the phone and I expect to get my money's worth. I don't think that's unfair.
Click to expand...
Click to collapse
I agree. i have searched and found a bunch of people that had the creaking sound when pressing on the screen. unsure why but my intention was to find out of it was common and everyone had this issue or not. i also have screen problems at times and that is when i called tmobile about it and at the end mentioned the creaking sound. the back shell is defective thats why its creaking. if i really wanted to start picking things to complain and return the device i would have done that for not having a external sd or small pointless crap like that or how the official case covers holes in the back. i also had pixalation problems on the screen. my biggest problem was just i had to press the screen a bunch of times just to get it to respond. we are paying $500+ for phones so we expect them to work!
aNYthing24 said:
If you're talking to me, it isn't the only issue I had. I had light leaking through the bottom left hand corner, the text/screen flicker issue, and the fact the battery would overheat while charging at times. I paid a premium price for the phone and I expect to get my money's worth. I don't think that's unfair.
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Most if not all of those issues were made known in various reviews of the Sensation before it was officially released.
Sent from my Htcclay's SuperCM7 G2 using XDA App
BlackElvis79 said:
Most if not all of those issues were made known in various reviews of the Sensation before it was officially released.
Sent from my Htcclay's SuperCM7 G2 using XDA App
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On some units, yes. But not all units have these issues. I didn't even mention the lock screen issue when half of the screen disappears or the ring isn't responsive. I wouldn't mind if I only had one of those issues, but all of them combined got to be too much.
aNYthing24 said:
On some units, yes. But not all units have these issues. I didn't even mention the lock screen issue when half of the screen disappears or the ring isn't responsive. I wouldn't mind if I only had one of those issues, but all of them combined got to be too much.
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I see your point, but I guess what I'm trying to get at is that me personally, I read up a whole lot on every phone I get before I make that jump to buy. I have "a person" that gets the newest gadgets to me alot cheaper than retail and I still read up. So, if i was gonna pay $600 for a new device, please believe I'd have studied on it long and hard first, knowing all of the pros and cons, and weighing them out. Them making the purchase and being satisfied with what I'd bought because I made a solid decision after thoroughly researching it.
BTW, sorry to hear you got a bad one. So far, the only issue I've had with mine has been the fact that sometimes it takes 5 or 6 tries to unlock the screen cuz the icons move instead of the ring, so I can understand your frustration.
Sent from my Htcclay's SuperCM7 G2 using XDA App
Omg its not just me? Dude half my lock screen dissapears as well my only issue is this a a Software or Hardware issue?
Sent from my HTC Sensation 4G using XDA App
aNYthing24 said:
I got my replacement today and it was just the phone, not the back cover. Not sure if it's a refurb or a new model. I have no more creaking sounds and the screen doesn't "give" anymore either. Hope that helps.
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Did it have anything about the warranty? New units have one year. Refurbs come with 90 days. So if it was a new unit, it could technically say 1 year. I dont know for sure, just guessing. How's the quality of the replacement unit? Any scratches/blemishes anywhere? Thx.
rawr4dj said:
Omg its not just me? Dude half my lock screen dissapears as well my only issue is this a a Software or Hardware issue?
Sent from my HTC Sensation 4G using XDA App
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I think it's software. I'm not having the issue on my new unit, but we'll see. It started appearing on my original after a week or so.
mike2518 said:
Did it have anything about the warranty? New units have one year. Refurbs come with 90 days. So if it was a new unit, it could technically say 1 year. I dont know for sure, just guessing. How's the quality of the replacement unit? Any scratches/blemishes anywhere? Thx.
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No, it didn't. Not as far as I can tell.
It's not too bad. Don't see any scratches/dust/or whatever. The speaker isn't as good as my old one and the yellow tint is a bit noticeable, but there's no screen flicker. Other then that it's a pretty good phone.

3rd time returning a Inspire.

Hey guy, so I'm gonna be returning my 3rd Inspire this coming week.
The 1st one had a few dead pixels and was returned within the initial 30 day grace period through at&t.
The 2nd time the actual screen started to seperate from the frame of the phone and would float near the corners and what I mean is you could lightly push down on the screen in certain spots and see it lift and rise.
When I got the second one, which I have now, it was fine then the GPS completely stopped working and I went to a warranty supper center where you would go after the original 30 day period.
I took it in there with the GPS issue and the guy wouldn't do anything for me and gave me the number for HTC and told me to call them myself and deal with them.
Now, the screen is floating again, and my phone has never been dropped or damaged.
I don't want to put up with this BS anymore and I want a new phone.
I got tired of my Inspire not correctly working and went and bought a Nexus S off contract. I'm happy with it.
What I'm asking is, should I just have it replaced and sell the new one to get some money back for the Nexus purchase or ***** and complain to at&t for a completely different phone?
Sent from my Nexus S using XDA App
I have till the 27th to return my Nexus to best buy, I'm sure they will give me hell for having it so long and wanting to return it..
Sent from my Nexus S using XDA App
Of all the forums I am on for the desire HD/inspire I can't recall one person complaining about their screen coming loose. I would say you are a little hard on your phones. Goodluck with your samsung product.
Very easy on my phone and always handle it with care, it cost a lot of money. Lol
I'm very anal which could also be my problem, but with cost of the phone, contract, insurance and everything else included, I should not have to deal with such issues.
Sent from my Nexus S using XDA App
Lots of us have had the loose screen issue. Lower right corner on my phone had it. Att covered it for me after the grace period.
Sent from my Desire HD using Tapatalk
Current is lower left also, the other one was lower left and right and top right
Sent from my Nexus S using XDA App
Its hard for me to imagine such a solidly built device having so many problems, but yet all i hear is constant complaints from my wife about hers. Lagging or freezing, battery drains etc. it doesnt make any sense to me because I don't have any of theose problems with mine.
Hers was one of the first run as she got it on the day they came out. I wonder if that makes a difference?
I work at one of those device support centers you went to.
That screen issue is a manufacturers defect we've seen a couple of times.
I wouldn't bother calling ATT for a different model phone. They won't do it for you. I'm not saying it to be mean, but just so you don't waste your time. To warranty policy, that first exchange you did within the first 30 days doesn't count towards a warranty exchange. That guy at the device support center should have exchange it though.
If you don't mind, in a private message I would love your phone number so I can look up who handled your ticket in Opus and the date you went there. I know it's asking a lot, but a customer being handled like that needs to be reported to my bosses. Delgreco, and whatever the girls name that took his place at the moment while he's on leave, will not like that.
I would go back to the DSC and see if they will replace it. If they don't, get their ATUID and the managers name, as well as the location, and ask for their store code and shoot me a private message. If worse comes to worse I can do an XBM for you, but I would need pictures of your LDI and the screen stuff sent to me.
Anyway, PM me and keep your personal information, if you choose to go that route, of the forums.
Pm'd
Sent from my Nexus S using XDA App
Should you choose to send your phone number so I can look up the account notes in Opus (I can understand the hesitation to some stranger on a forum) send it to me via PM and not in this thread.
Mepis thank you for stepping up. Good on you!
Sent from my Desire HD using Tapatalk
Guess there are a lot of bad ones. My first inspire had a problem where if you lightly pressed the center of the screen, it would turn off. On my second inspire (one I'm currently using) haven't had any problem with it. And I got it early March or whatever
Sent from my HTC Desire HD A9191 using XDA Premium App
bdpyo said:
Current is lower left also, the other one was lower left and right and top right
Sent from my Nexus S using XDA App
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My lower left hand corner keeps popping up too, really annoying.
gunnyman said:
Mepis thank you for stepping up. Good on you!
Sent from my Desire HD using Tapatalk
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I thank you for that thank you. As I was explaining partially to the OP in PM, the way this rep handled him makes me and the rest of the company that handles the DSCs look bad. At the DSCs, we understand dealing with anyone over the phone is a very big hassle. In fact, we try and keep customers off the phone at our location. Sorry to them, but the script monkeys aren't that helpful. The idea of the DSC is to put the customer in a face to face position with some one both helpful and knowledgeable.
With that said, I will happily extend an open invitation to any XDA member to PM me with questions or concerns. I'm not going to lie and say I can help everyone, but I will try my best.
At this point I would like to help the OP get his situation resolved. If there is no liquid or physical damage to his Inspire, then he has every right to a working device and should no be treated with such disregard.
gadget069 said:
My lower left hand corner keeps popping up too, really annoying.
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Look at getting it replaced, especially if the camera lens is not aligned close to center in the back of the phone. We have been seeing a trend with the first run of the Inspires with issues like the screen popping up, the bottom volume button becoming jammed, camera not working, and phone not turning on.
If you're willing to wait until tuesday I can send you a list of where the DSCs are in your area if there are any, if not the WSC line would, *hopefully* be able to give it to you quicker.
I'd like to know if there is a DSC in my area. Greenville sc.
Sent from my Desire HD using Tapatalk
My first inspire had dust under the screen and pinholes in the black around the capacitative buttons. At night you could see a few spots where the backlight shined through. The warranty guy looked at me like I was crazy, but hey I'm anal and it needs to be perfect.
Sent from my Inspire 4G using Tapatalk
Wow scratch what I said earlier. My inspire keeps randomly rebooting
Sent from my HTC Desire HD A9191 using xda premium
Sorry to hear about all of these Inspire problems you guys are having.
I haven't had a single problem with mine, and I've had it since the week they came out.
Sent from my MIUInspire!
trell959 said:
Wow scratch what I said earlier. My inspire keeps randomly rebooting
Sent from my HTC Desire HD A9191 using xda premium
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Oh no, you get it fixed yet trell?
Sent from my Inspire 4G using Tapatalk

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