Why doesn't rooting a phone allow for a network unlock? - Android Software/Hacking General [Developers Only]

What mechanism prevents this?

Master Melab said:
What mechanism prevents this?
Click to expand...
Click to collapse
The only phone i know that can reveal an unlock code while rooted in the new samsung galaxy s2,... Personally i dont know why its such a hard crack for developers...

root helps...
it is only the network unlock code, that we need to find hidden deep(usually encrypted or in byte code). Root helps to access these files.
its obviously carrier related, this is why they sell you the phone cheap, because we're tied to their network.
most carriers, and phone manufacturers will give it to you after a few months. Or tell them youre going overseas.
root doesnt really matter to the network.

It's complex. The device's radio (the actual "phone" part) isn't easily manipulated in a way that can give you a SIM unlock. It usually needs either hardware or a code. Software-only methods are very rare, so far I only heard of some ZTE devices, the abovementioned Samsung device, Desire and Desire Z.
Galaxy S2 only could be unlocked this way because the unlock codes leaked into the phone during manufacture.

Is there any more input?

Essentially, you cannot access the radio memory because of the way it is designed to interface (on hardware level) to the rest of the phone. Very rarely do manufacturers make mistakes that do allow to alter it somehow. This design is done on purpose, to let the network operators lock the phone in as well as to prevent your Joe Average from downloading a tool online to unlock it without paying.
I don't really know more than that. If you want more info, most likely you will need to use Google.

I have tried Google but I can't get a straight answer.
Sent from my DROID2 GLOBAL using XDA App

Does anyone else have anything to add?

If anyone knows can they please reply?

If anyone knows can they please reply?

Related

[Q] How to flash CDMA devices to Boost?

Can anyone assist me with how to flash CDMA devices over to boost? I am a dealer for Boost and having inventory challenges, however I have access to unlocked CDMA phones but need to know how to activate them. Any assistance with this is greatly appreciated!
Glash Fordon
Any one out there that can help?
Heh, CDMA devices are locked to their carriers bud. Even if it were possible, most carriers are going to give you a 'WTF' response. It's not as simple as unlocking an HSPA/UMTS phone as the internal hardware has to be reprogrammed with different carrier codes. This is not something a provider will do over the phone.
there is 4 nv files to copy from a cheap boost phone and write to evo or so of course you need to read all info from boost .so you can finish the program once done you have now cloned phone
LiViD said:
Heh, CDMA devices are locked to their carriers bud. Even if it were possible, most carriers are going to give you a 'WTF' response. It's not as simple as unlocking an HSPA/UMTS phone as the internal hardware has to be reprogrammed with different carrier codes. This is not something a provider will do over the phone.
Click to expand...
Click to collapse
cricket activates others carriers cdma devices all the time,its really not a big deal. if boost allows other carriers phones,you prolly just need to program them in a similar manner.
i know cdmaworkshop can be used to change meid,min,etc. but i dont know for sure thats the best thing to use.
hopefully someone has an answer,id like to know it as well

prevent carier from identifying my phone

I might be abit paranoid about this, but i personally don't like it to supply information to about me to my carrier when ever possible especially after the whole carrierIQ fiasco. So is thinking is there anyway to prevent carrier (tmobile) from identifying my phone?
I heard from a friend that they send the phone's imei number to the tmobile server which is how they identify my phone. Does anyone know which file on the android OS that is responsible for this?
qpqpqp said:
I might be abit paranoid about this, but i personally don't like it to supply information to about me to my carrier when ever possible especially after the whole carrierIQ fiasco. So is thinking is there anyway to prevent carrier (tmobile) from identifying my phone?
I heard from a friend that they send the phone's imei number to the tmobile server which is how they identify my phone. Does anyone know which file on the android OS that is responsible for this?
Click to expand...
Click to collapse
I believe that the IMEI is used to register the phone onto the carrier's network each time you switch on. Thus they can also check if it's a blacklisted phone.
http://en.wikipedia.org/wiki/International_Mobile_Equipment_Identity
do you know which file in the android system is responsible for communicating with tmobile?
qpqpqp said:
do you know which file in the android system is responsible for communicating with tmobile?
Click to expand...
Click to collapse
What exactly are you asking.
IMEI will always be sent to the carrier, it's the way the mobile network works. After all your carrier has to register/authenticate you onto their network, if they didn't you couldn't make calls or use data...............
If it's Carrier IQ then get a CIQ free ROM.
If it's something else please state.
EDIT: The more I think about this the more absurd the question is. The carrier will retain logs about SMSs, Voice usage, Data usage. Look and read: http://en.wikipedia.org/wiki/Network_switching_subsystem especially the HLR bit.
EDIT2: The Police etc. also have to have regulatory access to records, no way around that.
qpqpqp said:
do you know which file in the android system is responsible for communicating with tmobile?
Click to expand...
Click to collapse
any file involved in making and receiving calls, sms, mms, data connection....
there is a concept, Carrier IQ that @gol_n_dal mentions that can allow carriers to access other identification from your device for problem rectification purposes. in the stock rom, htc can also collect some data about what you do as well.
if this is what concerns you, look for a custom ROM which is CIQ free.
There are app in the market to identify if your phone has carrier IQ and also to dissable it, look there to resolve this
As its carrier based (not used by Virgin UK currently after checking with them and using on of the apps on my phone) I suspect that the devs will not do anything about it, but the only way to find out is contact your favorite and ask
The IMEI is part of the radio chip and it cannot be altered or hidden, unless you have a lot of specialized knowledge and equipment. The only phone I've heard of with an easily altered IMEI is some Nokia junk phone they sell in developing markets.

Radio for Motoroi. Philippines

i have a Motoroi XT720 rooted. i just want to use 3g, sms, call features of the phone. is there a way to maku it unlock?
anyone guys?
come on guys,anyone?
Well, I'll tell you that I've certainly read your posts each time you bump this, but I hesitate to answer because your question is so vague and without any details to work from.
The only way I know to remove a sim lock is to use the various shops/online stores that sell unlock codes. As far as the how to get 3G working... you need to find out what frequencies are used by your carrier and what their apn settings are.
Oh, my bad. What should i post here about my xt720? Is unlock code the only way?
Sent from my XT720 using XDA App
I don't expect you need to unlock, but *you* asked about it in the first post...?!?
I'll just suggest that your phone is in your hands in front of your eyes giving you trouble. Most of us just aren't psychic.
If you want help, you need to tell us what you need help with as *specifically* as possible. If you don't want help just continue what you're doing and before long you'll be on everyone's block list.
yes,but i dont know which term to use with that "unlock thing"
well my motoroi has a rom Ho!No!CM7.1.1-ICS_Edition-V1-XT720-J.Y.Daddy and im fomr Philippines and i use Globe SimCard
creamoncrop said:
yes,but i dont know which term to use with that "unlock thing"
well my motoroi has a rom Ho!No!CM7.1.1-ICS_Edition-V1-XT720-J.Y.Daddy and im fomr Philippines and i use Globe SimCard
Click to expand...
Click to collapse
Try typing words exactly as they are displayed on the phone in a dialog/error message or take a screenshot/photo. I can't even guess what "unlock thing" means. I assume you flashed the ROM yourself? Did it work on stock before you flashed the custom ROM?
oh to be clear ,the problem is i cant use SIM card. no signal, no recognition, no anything.
and yes i flashed the rom by myself. And on stock rom it does not work also.
Is airplane mode on by any chance?
Sent from my Milestone XT720 using xda premium
TIMZOZO said:
Is airplane mode on by any chance?
Sent from my Milestone XT720 using xda premium
Click to expand...
Click to collapse
nope,and theres a sim unlock code,everytime i put SIM card inside the phone
You will have to check with your carrier. This definately is phone related.
Sent from my Milestone XT720 using xda premium
Have u tried to go to settings/location and security /similar lock and unlock it there?
Sent from my Milestone XT720 using xda premium
TIMZOZO said:
You will have to check with your carrier. This definately is phone related.
Sent from my Milestone XT720 using xda premium
Click to expand...
Click to collapse
so thats the only way? here,it cost about 20$
TIMZOZO said:
Have u tried to go to settings/location and security /similar lock and unlock it there?
Sent from my Milestone XT720 using xda premium
Click to expand...
Click to collapse
oh,i will try it. om on flashin method now . in similar lock,do i need to enter a code? or pin? i dont have an idea,im flashing my motoroi right now
TIMZOZO said:
Have u tried to go to settings/location and security /similar lock and unlock it there?
Sent from my Milestone XT720 using xda premium
Click to expand...
Click to collapse
well i tried it and nothing happen,it is its just a sim card lock.thanks for that.
"Sim Pin"
my phone's current state is no gsm. no sms and call features. no phone features.
I think a sim pin code is different from a subsidy lock (but I'm not 100% certain--subsidy lock is sometimes called a sim lock--sorry, it's confusing). A subsidy lock is what requires an unlock code. I know some people have reported problems using sim pin codes when using Motoroi ROMs after they were ported to Milestone XT720 (I think it was mostly French users that reported the problem--you can try searching the Bravo and XDAspecial threads in the XT720 Development section). IIRC the CyanogenMod's usually haven't had this problem, though and your signature say you're at least tried a CM7-based ROM.
I think people are suggesting that your carrier might be able to help you troubleshoot the problem. It sounds like a configuration problem on your sim card. It could be that you need a different sim card or that they need to reprogram it. At the very least I think you should know what the sim pin code is...
Mioze7Ae said:
I think a sim pin code is different from a subsidy lock (but I'm not 100% certain--subsidy lock is sometimes called a sim lock--sorry, it's confusing). A subsidy lock is what requires an unlock code. I know some people have reported problems using sim pin codes when using Motoroi ROMs after they were ported to Milestone XT720 (I think it was mostly French users that reported the problem--you can try searching the Bravo and XDAspecial threads in the XT720 Development section). IIRC the CyanogenMod's usually haven't had this problem, though and your signature say you're at least tried a CM7-based ROM.
I think people are suggesting that your carrier might be able to help you troubleshoot the problem. It sounds like a configuration problem on your sim card. It could be that you need a different sim card or that they need to reprogram it. At the very least I think you should know what the sim pin code is...
Click to expand...
Click to collapse
i understand what you trying to say. Subsidy lock is the one i need to figure out.
ill go check out the Rom's you have said.
hmm.. so you think thats the only way i can solve the problem? go to my carrier provider? it can cost me uhmm 2000 pesos/ 25$ ,or there's any?
creamoncrop said:
i understand what you trying to say. Subsidy lock is the one i need to figure out.
ill go check out the Rom's you have said.
hmm.. so you think thats the only way i can solve the problem? go to my carrier provider? it can cost me uhmm 2000 pesos/ 25$ ,or there's any?
Click to expand...
Click to collapse
Sim pin lock: you have to enter a pin that you choose to use the phone
Subsidy lock: the phone is sold under contract by a particular carrier (suppose: SKTelecom) and only will work with a sim card from that same carrier.
To remove a sim lock you need to get an unlock code. I have not done this, but there are companies that you can purchase this from online. You have to provide them information about your phone (IMIE code and others I think) and they use some server to compute an unlock code that you enter in the phone. I think the online services charge something like $15 to provide the code. There are many videos on youtube showing how to unlock the XT720 (for example: http://www.youtube.com/watch?v=eSCNxR2yzMw -- not an endorsement/recomendation/anything of that company -- just the first thing I found when searching youtube for "xt720 unlock"). So you can look at those videos and see if that's what you need to do or if you're seeing something else. There are also links in related videos that claim to tell you how you might go about generating the unlock code yourself (warez).
Mioze7Ae said:
Sim pin lock: you have to enter a pin that you choose to use the phone
Subsidy lock: the phone is sold under contract by a particular carrier (suppose: SKTelecom) and only will work with a sim card from that same carrier.
To remove a sim lock you need to get an unlock code. I have not done this, but there are companies that you can purchase this from online. You have to provide them information about your phone (IMIE code and others I think) and they use some server to compute an unlock code that you enter in the phone. I think the online services charge something like $15 to provide the code. There are many videos on youtube showing how to unlock the XT720 (for example: http://www.youtube.com/watch?v=eSCNxR2yzMw -- not an endorsement/recomendation/anything of that company -- just the first thing I found when searching youtube for "xt720 unlock"). So you can look at those videos and see if that's what you need to do or if you're seeing something else. There are also links in related videos that claim to tell you how you might go about generating the unlock code yourself (warez).
Click to expand...
Click to collapse
yes and your absolutely right!
yeah and i know how those thing goes,but for now, ill go search for some more.
i think ill go check those link out. i will give it a try. all i need is a unlock code thats what i wish for

[Q] Transferring sprint HTC One M8 to Verizon

After talking to multiple people at my local Verizon stores and being told that they either did not know the answer to my question or could "try it to find out", I figured I'd post here.
Would it be possible to transfer a Sprint Harman Kardon edition HTC One M8 to Verizon? I have the sprint provided unlock code and it has a clear ESN, I just have been unable to find any information on whether it would perform adequately on Verizon's network or what work would be needed to make it perform.
Thank you for any and all answers
Disregarding the frequency issues, you'd have to get Verizon to add the mied to their database.....which from what I hear isn't very easy to do.
Sent from my HTC6525LVW using XDA Free mobile app
Deathsnuggle said:
Disregarding the frequency issues, you'd have to get Verizon to add the mied to their database.....which from what I hear isn't very easy to do.
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
The frequency issues were what I worried about, as far as adding the mied to their database I already talked to the local store, according to them, they would be more than willing to do it.
It's unfortunate that the antenna's are different, I wonder how much of an issue it would actually cause.
Thank you for the advice!
Rhetorix said:
The frequency issues were what I worried about, as far as adding the mied to their database I already talked to the local store, according to them, they would be more than willing to do it.
It's unfortunate that the antenna's are different, I wonder how much of an issue it would actually cause.
Thank you for the advice!
Click to expand...
Click to collapse
Ok antennas may be different and the locked frequency may be there... Only one way to tell is to unlock all the possible frequency you can do that in this thread
http://forum.xda-developers.com/showthread.php?p=55321005
Unlock all bands of your Qualcomm device! Use your phone globally! No bs!
Then what I would do before you just activate it on vzw and possible have a phone that doesn't work is find a friend or family or co-worker... Really anyone with a vzw simcard (obviously one that's the same size as the m8) pop it in reboot and see what you get.
sent from space
runandhide05 said:
Ok antennas may be different and the locked frequency may be there... Only one way to tell is to unlock all the possible frequency you can do that in this thread
http://forum.xda-developers.com/showthread.php?p=55321005
Unlock all bands of your Qualcomm device! Use your phone globally! No bs!
Then what I would do before you just activate it on vzw and possible have a phone that doesn't work is find a friend or family or co-worker... Really anyone with a vzw simcard (obviously one that's the same size as the m8) pop it in reboot and see what you get.
sent from space
Click to expand...
Click to collapse
man i might have to try that when my contract ends so with that method u can use verzion phones on sprint or tmobile bands right if u got a new sim card of course.If i did that i would probably port my phone over to ting
Just keep in mind that unlocking all possible bands does not mean it will work. Just means that any bands the phone is physical capable of running would work. Sense there is no real list of what it's capable of there is only one way to find out.
Also remember just like a car salesman a vzw rep will more often than not tell you anything you want to hear to get you to sign on the dotted line. That's why I strongly suggest you do your own research and testing before signing any commitment.
sent from space
Progress Report?
Any luck? Tried any advice? Results?
Rhetorix said:
The frequency issues were what I worried about, as far as adding the mied to their database I already talked to the local store, according to them, they would be more than willing to do it.
It's unfortunate that the antenna's are different, I wonder how much of an issue it would actually cause.
Thank you for the advice!
Click to expand...
Click to collapse

Unlocked or not?

I got a Metro by T-Mobile phone unlocked on eBay and while the phone no longer rejects MVNO sims, it won't connect to any network either. It still connects when I put the Metro sim back in but it won't connect with sims from Lyca, Tello or Hello Mobile, all T-Mobile MVNOs. The phone is a TCL 30 XE 5G (T767W) and I bought two of them new and they both have the same problem. I'm new to the T-Mobile network and I don't know if I'm missing something. I've never had this kind of trouble on Verizon or AT&T. Has anyone else run into a problem like this? I appreciate any help anyone can offer.
Thanks!
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
xXx yYy said:
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
Click to expand...
Click to collapse
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
WhatsWrongWithThisPhone said:
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
Click to expand...
Click to collapse
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Droidriven said:
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Click to expand...
Click to collapse
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
WhatsWrongWithThisPhone said:
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
Click to expand...
Click to collapse
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Droidriven said:
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Click to expand...
Click to collapse
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
WhatsWrongWithThisPhone said:
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
Click to expand...
Click to collapse
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Droidriven said:
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Click to expand...
Click to collapse
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
WhatsWrongWithThisPhone said:
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
Click to expand...
Click to collapse
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Droidriven said:
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Click to expand...
Click to collapse
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
WhatsWrongWithThisPhone said:
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
Click to expand...
Click to collapse
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Droidriven said:
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Click to expand...
Click to collapse
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
WhatsWrongWithThisPhone said:
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
Click to expand...
Click to collapse
There are couple of different kinds of "unlocked"
There is SIM/carrier unlock and there is bootloader unlock. They two completely different things and have nothing to do with each other.
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Droidriven said:
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Click to expand...
Click to collapse
I don't know how to do that.
WhatsWrongWithThisPhone said:
I don't know how to do that.
Click to expand...
Click to collapse
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Droidriven said:
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Click to expand...
Click to collapse
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
WhatsWrongWithThisPhone said:
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
Click to expand...
Click to collapse
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Droidriven said:
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Click to expand...
Click to collapse
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
WhatsWrongWithThisPhone said:
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
Click to expand...
Click to collapse
You've already used methods to check if it is unlocked. Obviously, the service you paid for didn't work, you can't get your money back for that, those services don't come with any guarantee. As I said, you can take another chance and try another 3rd party service that also is not guaranteed or you can wait and do it the official way. I'm betting the unlock service is a waste of time and money and you'll have to wait and do it the right way. That is the cost of blindly taking a shortcut.

Categories

Resources