GRIP insurance... Opinions? Experiences? - Thunderbolt General

I got my TB from a Verizon authorized store and signed me up for GRIP as opposed to asurion. Has anyone have experiences with grip?

No experience with that particular insurance, but I work for a retailer as well and we offer our own protection and its better imho than Assurion. 99.99 one time fee, no monthly premium, then if you have to make a claim its just 39.99 for the claim and you get a brand new phone over the counter. No Certified Pre Owns, or Like New Replacements. Although you have to come to one of our 700 locations to make a claim on it, not a corp. store. Its very common practice, may I ask what the stipulations of you're protection plan is and the name of the retailer?

Related

Is insurance worth buying?

I'm wondering if it's worth buying insurance for this phone (or any phone for that matter). SquareTrade is supposed to be good...
In my opinion no, u got a warranty for a year anyways... just treat your phone with upmost care always have a case, if ur gonna go drinking DONT BRING IT WITH YOU haha
I would say YES, unless can guarantee that you will "treat your phone with upmost care always have a case, [and] if ur gonna go drinking DONT BRING IT WITH YOU" ...and of course no one ever steals it and you'll never accidentally drop it.
Lets talk about worth... $5 or $6 a month... versus you losing your phone, it getting stolen, you getting shoved into the pool with it in your pocket, etc etc etc...
Would you rather pay $5/6 a month and then $129 to replace the phone, or $499 to replace it?
JWhipple said:
Lets talk about worth... $5 or $6 a month... versus you losing your phone, it getting stolen, you getting shoved into the pool with it in your pocket, etc etc etc...
Would you rather pay $5/6 a month and then $129 to replace the phone, or $499 to replace it?
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Unless of course that SquareTrade service is as good as it claims... I'd take that over 2 years with a $50 deductible on accidentals instead of the T-Mo insurance I'm paying for.
It's 2 years of coverage for $51.99.
"WHAT IS COVERED:
Mechanical and electrical failures that occur during normal use of your item. Your item is covered for up to the full purchase price of your item (tax and shipping are excluded).
Some examples of covered issues include computer hard drive failures, iPod batteries that stop charging, cell phone keypads that get stuck, and digital camera sensor failures."
SquareTrade Inc. information.
xzxxzx said:
It's 2 years of coverage for $51.99.
"WHAT IS COVERED:
Mechanical and electrical failures that occur during normal use of your item. Your item is covered for up to the full purchase price of your item (tax and shipping are excluded).
Some examples of covered issues include computer hard drive failures, iPod batteries that stop charging, cell phone keypads that get stuck, and digital camera sensor failures."
SquareTrade Inc. information.
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That's EXTENDED warranty, not insurance.... insurance is when a phone gets lost or stolen.
funkadesi said:
That's EXTENDED warranty, not insurance.... insurance is when a phone gets lost or stolen.
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Whoops my bad. I kept seeing the squaretrade insurance pop up
i pay tmobile for my insurance. small price to pay for them just incase moments. i bought my phone outright so it was my best option. without it, i might be a little nicer to my phone. but with insurance lol, i just use it.
Insurance is a money pit
Guys insurance for a phone is a money pit I will show you.
I am very delicate with my phones like I know many of you are. I buy a case and screen guard and I have dropped one phone. So I dont buy insurance. Tmo insurance is 5.99/mo and the average length people keep the phone is about a 1yr some maybe 2yrs.
If you make a claim you have to pay a deductible which is usually around 125-150
so 5.99*12months= $71.88+$150=$221.88
If you have insurance for 2yrs: $5.99*24monts+$150=$293.76
Plus Tmo knows that less than 80% the people that get insurance will never use it, thats why they offer it cause they make money on it.
Now what if I self insur and pay myself 5.99 a month and save for a deductible. I can buy the same phone or a better one on craigslist or ebay. Therefore I dont buy insurance on any phone anymore cause we never used it we always bought phones off craigslist or ebay cheaper than our deductible. Just a little FYI
personally i have had insurance on my phones for 4 years, i have never had to use it(broke a G1 but since they couldn't get me a G1 i upgraded) yeah in the long run you might be paying a little more but i always compare it to car insurance. yeah i don't like paying an extra $150 a month for insurance on my car, but if i decide i don't want insurance and then i wreck the car i'm out a car(and in my state my license). or i can keep the insurance, pay the money, pay the deductible, and play it safe. in the end it's your choice but unless the phone is glued to your hand, and you live in the desert, then something could happen and end up costing you the price of the phone.
on the craigslist point: you don't always know where the phone you are buying off CL has been so there is no guarantee that you aren't buying a stolen device, i would rather pay retail for a phone that i know isn't stolen and comes with the box and everything in it, and the phone is in perfect condition
Well does anyone have any experience with square trade cause i was considering doing this as well
if you have access to the latest issue of Business Week (cover says Be Evil), there's an article talking about the company Asurion, who is the backer of cellular insurance for all of the big wireless companies around the world. chances are if you have the insurance, the replacement you get will be a refurb/used, which can usually be had for cheaper price. don't expect to be compensated with a brand new phone of equal value if yours goes bad.

Authorized Retailer Pricing?

Ok so I always get my phone from Bestbuy or directly from Verizon based on online deals or specials going on when contract is up. Since when was Bestbuy pricing 700$ out of contract compared to $569 of VZ? They always when I checked with is every few months very similar in price. Now I have $300 buyback from previous upgrade done few months ago but considering locking in a second line to 4g Unlimited plan before it is too late.
So just curious did the Retail price 3rd party can sell agreement with Verizon change I was under impression to be Authorized reseller unless you were running a valid promotion, special you had to be in similar price range to Verizon?
I wouldn't be complaining normally but to have to cough up $700 for a retail price over Verizon cost of already high $569 seems way out of wack. I know the phones are 4g and high end but man didn't realize 3rd party places that were once better options now don't even try to compete with Big Reds pricing.
Forgive me if there was some post detailing Bestbuy cost going up or possible changes to why Verizon offers lower cost then retailers selling same phones on their behalf.
If you raise enough hell, best buy will match the VZW price. You just have to prove that the corporate store is charging 569 outright.
BBY will price match VZW... Best buy inflates their retail pricing to negate customers from buying it wo a contract(that's where they make their $$)
They will price match the online price or CS price cause they are not the same not a huge difference I just want to know which price to fight for? Is this generally something they are going to be pricks about I mean I have bought the phone I am going to bring back for the Buy Back Credit and purchased Black Tie Protection I can't imagine they would be to stuborn. I just want equal price and have no problem paying 569-599 at all obviously would be minus 300 GC I would get from the Buyback program.
If you were to come into my store and ask for a price match (I work at best buy), and you planned on getting blacktie and buyback, we would match without question. Other stores may be different, but the margin would be made up with those two components.
Sorry I should of been more clear on the phone I am going to trade in I had Blacktie and Buyback. This phone is to lock in 4g plan before July 7th so I would get Blacktie but no Buyback this time and previous phone is 3ish month old Fascinate. I have 2 Pc's, 2 HDTV and like 5 previous phones and everything has been with Blacktie.
I just want to know if I would be better of having proof cause I have no idea what a storefront of Verizons here has for anything showing retail price, but if I have to go out of my way to prove it. Due to BB not matching "online" prices I will cause I sure am not paying extra 125$ for same phone lol.
Really thank you all for advice so far I usually get great people when I work with Best Buy and after all Zagg shields the mobile department has put on my rounds of bad Thunderbolts they know my acount before they even pull me up as to what I have for phones ect. I just know it was like pulling teeth to get them to replace my non-fuctional Incredible after 2 seperate repairs to get a new device and had to talk to store manager before I got it done without a 3rd repair shipment.
Just bring it in the retail pricing from the online (I work at BBY Mobile PT as well) and Id match it
find the kid who hates his job at best buy and he'll price match it without talking to a manager. i work at best buy and do it all the time.
hackabusa said:
If you were to come into my store and ask for a price match (I work at best buy), and you planned on getting blacktie and buyback, we would match without question. Other stores may be different, but the margin would be made up with those two components.
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Word to the wise. Don't anyone ever get black tie. Its a scam.
I would generally agree to that last post but in my case because Best Buy has the lemon policy on repairing or attempting to fix issues. I went from Incredible that went 2.2 update came out dropped a packet and caused horrible call quality an hardware / software issues. Got me a $600 equal retail value Giftcard that put me into my Thunderbolt. Generally speaking insurance is never needed but I get it to be safe on my high end phones.
Also had to speak with a manager but the Buyback process and getting into the Charge was a painless experience and they gave it to me for $599 cause they know how much business I do there. Thanks for all the help.

Cell Phone Insurance

I saw some other threads and figured I'd share a new discovery of mine. Not sure if anyone has heard of them:
http://www.worthavegroup.com/
Very affordable insurance and beats out SquareTrade, I think.
Just finished a claim on my EVO 4G with SquareTrade and they closed the warranty once they reimburse me. So essentially, once they pay you for a new phone, your warranty is considered fully used regardless of how many years of coverage you have left. Worth Ave has unlimited claims and includes theft and loss and all that cool stuff for a good price. $50 deductible for $599 coverage for my new Epic 4G Touch (iPhones have different coverage but other devices like Android phones are the same essentially). Roughly $60 bucks a year flat fee. I did my research on them before hand and I've only read good things.
Just thought I'd share!
-Rip
Do they reimburse you or just send you a "refurbished" phone? I like the fact that SquareTrade reimburses you so you can go out and buy any new phone on the market and yes, then you do have to buy a new warranty but it is a totally "new" phone.
frodoboy said:
Do they reimburse you or just send you a "refurbished" phone? I like the fact that SquareTrade reimburses you so you can go out and buy any new phone on the market and yes, then you do have to buy a new warranty but it is a totally "new" phone.
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SquareTrade reimbursed me to the EVO's current market value ($450). They do not give out refurbs and I believe Worth Ave is the same. They are not actual repair shops so they are not entitled to give you a replacement or refurb. Either they pay for repair at an authorized/licensed repair depot or they reimburse you with good old cash to buy another phone at current market value.
Insurance
Hello,
I don't know about in the US but my mobile is covered under the "accidental damage" portion of my home insurance policy, sure it might cost me my excess but I will only pay it if I damage the phone which may not happen.
regal_beaver said:
Hello,
I don't know about in the US but my mobile is covered under the "accidental damage" portion of my home insurance policy, sure it might cost me my excess but I will only pay it if I damage the phone which may not happen.
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Usually homeowner's policies have pretty high deductibles, usually $500 or more and that basically leaves you without coverage on all phones.
I think this is covered in some other threads. But check with your home owners insurance. I can get a rider for mine that costs $18/year. It is $18/year for up to $5000 of computers, cell phones, software, peripherals, etc. Not $18/device. Just $18/year!
It is all risk coverage. So it covers theft, loss, damage (like dropping it). $50 deductible.
So check with your insurance carrier is you have home owner's insurance (or apartment insurance).
a case is my insurance policy.
These always have deductible, take a couple of days and get a refurb old phone.
With the way tech changes, always feel its just better to trade up to a new phone if you lose/break.

How does Amazon Do it

How does amazon price phones and other devices so.much lower than the phone carriers? What do the get out of it?
I Murder Murderers
I believe they are just another third party seller, and they just make some profit off their devices, where as other company's take the device that they purchase, then mark the price up much higher so they make a higher share of profits. Amazon makes a lot of money because it is like a whole seller and makes some profits, but there are so many purchases that occur, that it makes a large share of money
So how do they sell 700 dollar phones for 150 on a Sprint line. Obviously 2 totally different companies
I Murder Murderers
ihavenewnike said:
So how do they sell 700 dollar phones for 150 on a Sprint line. Obviously 2 totally different companies
I Murder Murderers
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They are a reseller for Sprint? They pay $500 for the phone, the customer pays 150, and sprint gives them a $400 fee for the customers contract. They make $50.
This is Amazon we're talking about. They undersell everyone.
ihavenewnike said:
How does amazon price phones and other devices so.much lower than the phone carriers? What do the get out of it?
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Just picked up a VZN S3 for $79 for my son's christmas present. Cheapest I've found anywhere.
volwrath said:
They are a reseller for Sprint? They pay $500 for the phone, the customer pays 150, and sprint gives them a $400 fee for the customers contract. They make $50.
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This. They get a commission for the contract just like Best Buy, Radio Shack, etc. get when they sell you phones.
Amazon uses its position as a market leader to undercut competition. They make deals with manufacturers and other companies to receive products for less (in exchange the manufacturer or company selling the product gets access to Amazon's enormous customer base). They also, especially around the holidays, sell products at a loss. It's referred to as a "loss leader" and lots of different businesses employ the tactic. The idea is that you market a product at a very low price, a price that you are actually losing money by selling the product, but in turn you gain a customer who will buy 10 other things that sell at a profit.

Insurance of choice?

Looking at the insurance options it seems to be between ATT, Samsung, and SquareTrade. For those who have insurace what did you pick and why?
from what I can see:
ATT:
Pros: Low Monthly ($8.99), Covers loss and theft, I believe you, I believe you are certain to get your original color?
Cons: Initial high deductible until it slides, not covered under the $89 screen repair
For ATT is it as simple as walking into a store, filing a claim, and walking out with a new one?
Samsung:
Pros: $99 deductible always, Someone comes to your house either same or next day I believe
Cons: High monthly payments ($11.99), Does not cover loss and theft, No guarantee of phone color
SquareTrade:
Pros: Low Monthly payments (I read someone said it was $7), Also read it was a low deductible like $70
Cons: Does not cover loss and theft. Too good to be true? Slow claims? I really dont know anything about this company so if someone has had experience with them it'd be helpful to know!
Guitarboarder28 said:
Looking at the insurance options it seems to be between ATT, Samsung, and SquareTrade. For those who have insurace what did you pick and why?
from what I can see:
ATT:
Pros: Low Monthly ($8.99), Covers loss and theft, I believe you, I believe you are certain to get your original color?
Cons: Initial high deductible until it slides, not covered under the $89 screen repair
For ATT is it as simple as walking into a store, filing a claim, and walking out with a new one?
Samsung:
Pros: $99 deductible always, Someone comes to your house either same or next day I believe
Cons: High monthly payments ($11.99), Does not cover loss and theft, No guarantee of phone color
SquareTrade:
Pros: Low Monthly payments (I read someone said it was $7), Also read it was a low deductible like $70
Cons: Does not cover loss and theft. Too good to be true? Slow claims? I really dont know anything about this company so if someone has had experience with them it'd be helpful to know!
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Just my two cents and I never used the protection plan before, just had a few phones break during the warranty period. Looks like at&t closed their device service centers, so everything is done by phone and shipped to you. I've had appointments on evenings and sundays to replace dead phones that was nice. Here's a something I put together if I decide to. at&t has extended their enrollment for the protection plans until the end of June if you missed out.
I need to update my signature too, M9 was about die....
Silverexp said:
Just my two cents and I never used the protection plan before, just had a few phones break during the warranty period. Looks like at&t closed their device service centers, so everything is done by phone and shipped to you. I've had appointments on evenings and sundays to replace dead phones that was nice. Here's a something I put together if I decide to. at&t has extended their enrollment for the protection plans until the end of June if you missed out.
I need to update my signature too, M9 was about die....
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yea I ended up going with att. thats a good speadsheet though. thanks for the share!
I have used Square Trade for many years for all my family phones, laptops/PC's, even a Keurig machine. Have had to claim a couple of times and they are very reasonable & super fast. One family member's iPhone screen cracked, initiated a claim, took it to local Genius Bar (isn't that name just a hoot), and uploaded PDF copy of the receipt, had full reimbursement from Square Trade into my PayPal account in less than 24 hours. No problems using this service at all. If device can't be fixed, or if repair facility wants to replace rather than repair, Square Trade reimburses the full cost. Just have to look at which service level and desired deductible you want.
Sent from my SM-G955U using XDA Premium HD app
Subscribed. I'd love to hear more on this.
I have always purchased AppleCare+, Samsung Protection Plus or On-Guard by Assurant ect for my devices. I have enjoyed paying a one time fee and having coverage for 2 years and not being gouged with a reoccurring monthly fee. I've never had to make a claim but I feel great comfort in knowing I am covered.
I've never had carrier insurance such as AT&T's, mostly because I usually have several devices at any given time and swap my SIM often, and was told once ( most likely erroneously ) that once I swap my SIM into another phone the insurance is no longer valid for the original device.
Looking at what AT&T's insurance offers it seems outrageously expensive. I can't imagine anybody is actually paying for that. $229 deductible?!? Thats batshlt crazy!
I paid $129 for AppleCare+ for my iPhone 7 Plus. Deductible is only $29 for screen replacement and $99 for the entire device. Those are incredibly reasonable prices. My Note 5 was $129 with a $99 deductible.
When I purchased my Galaxy s8+ in store the AT&T sales associate was pushing the insurance really hard. I declined several times always planning on buying Samsung Protection Plus. I was pretty upset when I got home and saw that Samsung Protection Plus is not offered for the s8 and s8+. Instead we get Samsung Premium Care for $11.99 a month with no option to pay for the full 2 years. That means you are paying $306.03 I'm really not too happy about that.
I have several SuareTrade warranties. Have only had to make a claim once, on a 60" Plasma TV. They were super fast about accessing the situation remotely and ended up replacing it with a brand new, much nicer full array LED. I have to say I was pretty happy with how SquareTrade handled it. Maybe I'll give then a shot at my s8+. I'd rather do that than pay $306.03 to Samsung or a ridiculous $229 deductible with AT&T

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