The APN issues thread - T-Mobile LG G2x

Hi everyone,
I figured I would start this thread to give everyone a place to post their APN issues/fixes/work arounds to maybe cut down on the questions being asked in the development forums. I will include any of the fixes/workarounds I have seen so far and try to keep this thread updated with any new ones that come about. I have learned so much on here on XDA just by searching and reading, I hope that this thread can do the same for anyone else looking for answers. Thanks/credit for all these fixes/work arounds goes out to all the OP's (special thanks to Martovitz for inspiring me to write this) Again this is just random things people have tried that have worked for them,this is NOT a step by step, THEY MAY OR MAY NOT WORK FOR YOU, and they are in no particular order, everyones phone is different:
APN Voodoo:
1) Try Holding power button down while holding volume up to reboot phone.
2) Try pulling battery out while the phone is on, let it sit for a minute, then restart.
3) Try toggling airplane mode on wait a minute, then turn it back off.
4) If simple user is selected in your APN menu try selecting T-Mobile. If this fails try deleting simple user APN.
5) Go into settings>wireless>mobile networks. -let it search, pick one, let it 'error' then select the 'select automatically' option -wait a second, press back to the home screen, wait two more seconds APN issues disappear
6) Run fix permissions in ROM Manager
7) Replace Sim card,try new UICC sim card specifically for 3g/4g devices.
8) Try flashing new ROM while in a good T-Mobile area (ie full bars of reception) to register on network
9) Try reinstalling ROM using this process:
a) Wipe cache
b) Wipe Dalvik
c) Flash ROM
d) Flash gapps
e) Fix Permissions
f) Reboot
10)
a)Turn on WiFi and make sure you're connected.
b) Go into the Market, search "APN Backup".
c) Download the program called "APNsBU (ROOT)"
d) Open the program and click on the "Backup APNs" button.
e) After that's done, click on the "Restore APNs" button. It will prompt you to reboot your phone.
f) After the reboot, open the APNsBU program, click on the menu button on your phone and click "View APNs".
g) You should be able to see "Simple" and "T-Mobile US." Turn off your WiFi and you should be good to go!
11) The fix that's been working for me 100% is to just delete the APN type on both the T-Mobile US and Simple and then make sure T-Mobile US is selected
11) Use ROM Manager to "Reboot into Recovery", once recovery boots simply select "reboot system now" and let the phone boot back up. That's it, when the phone boots back up the apn settings will be restored and data will be working like it should.
***Disclaimer: I am in no way responsible for any damage you do to your phone trying these fixes/work arounds***

pretty awesome thread, thanks for sharing your experiences

Would someone be willing to type up or link to the reason why the APN problems manifest? I really appreciate the list of (supposed) fixes, but I'd also like to know why the problems exist in the first place.

I honestly don't think anyone really knows, but I'm willing to bet with the release of official gingerbread update these problems will disappear
Maybe if everyone starts posting the problems their having and where, when, why, and how they started we could narrow it down
Sent from my LG-P999 using XDA App

APN Issues only occur with not stock roms for me.

Apn issues:
They basically give u no data and when u go to apn settings there are no presets. This usually doesn't happen on first boot on cm. But when u reboot everything dissapears. Some fixes use to work for me but now data works when it wants to
Sent from my LG-P999 using XDA App

webstar1 said:
Apn issues:
They basically give u no data and when u go to apn settings there are no presets. This usually doesn't happen on first boot on cm. But when u reboot everything dissapears. Some fixes use to work for me but now data works when it wants to
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Exactly my problem or when I am on wifi and turn it off I don't get data back either

See and the really weird thing is you get people like me that have never had any apn problems .... but I have only flashed Cm7 rom starting with nb#32. I haven't used any other roms.... maybe that's a possible reason why i have no apn issues.
Sent from my LG-P999 using XDA App

webstar1 said:
Apn issues:
They basically give u no data and when u go to apn settings there are no presets. This usually doesn't happen on first boot on cm. But when u reboot everything dissapears. Some fixes use to work for me but now data works when it wants to
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Have u tried apn'sBU? It fixes every time for me. Usually happens first reboot after new flash (not the reboot out of cwr).
Yah, it's a crazy issue. Cm7 is the only rom I've flashed, I did a few full wipes around nightlies 38+ figuring it would have to help. Made no real difference.
Good luck.
G2X

PrettyPistol555 said:
Have u tried apn'sBU? It fixes every time for me. Usually happens first reboot after new flash (not the reboot out of cwr).
Yah, it's a crazy issue. Cm7 is the only rom I've flashed, I did a few full wipes around nightlies 38+ figuring it would have to help. Made no real difference.
Good luck.
G2X
Click to expand...
Click to collapse
Its a shame but at least you found a fix that works for ya bro
Sent from my LG-P999 using XDA App

Tried all of them besides new sim card and no luck to get cm or any other gb rom to work
Sent from my LG-P999 using XDA App

osugsxr said:
Tried all of them besides new sim card and no luck to get cm or any other gb rom to work
Click to expand...
Click to collapse
Are you having just apn issues or something else?? Apn should be a workaround ill be it annoying to deal with but at least workable, so is something else not working out??
Sent from my LG-P999 using XDA App
Sent from my LG-P999 using XDA App

Think its just apn, running the stock gb update fine . There may have been one other gb rom where my data was working but not sure . Cm just isn't working for me ,
jroyalty7 said:
Are you having just apn issues or something else?? Apn should be a workaround ill be it annoying to deal with but at least workable, so is something else not working out??
Sent from my LG-P999 using XDA App
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App

My data/apn fix...
Okay, I guess this isn't technically a "FIX", but it WILL get your data working again until the next time the apn settings decide to mysteriously disappear.
Use ROM Manager to "Reboot into Recovery", once recovery boots simply select "reboot system now" and let the phone boot back up. That's it, when the phone boots back up the apn settings will be restored and data will be working like it should.
Wish I had an actual fix but this is MUCH better than nothing, and in my opinion easier than taking my case off and pulling the battery every time.

Okay, I guess this isn't technically a "FIX", but it WILL get your data working again until the next time the apn settings decide to mysteriously disappear.
Use ROM Manager to "Reboot into Recovery", once recovery boots simply select "reboot system now" and let the phone boot back up. That's it, when the phone boots back up the apn settings will be restored and data will be working like it should.
Wish I had an actual fix but this is MUCH better than nothing, and in my opinion easier than taking my case off and pulling the battery every time.
Click to expand...
Click to collapse
Its all good bro anything that gets it back is what this threads all about.... ill update the 1st post later tonight. Thanks for sharing.
Sent from my LG-P999 using XDA App

Any time I'm having data or signal issues, this pretty much fixes it.
3) Try toggling airplane mode on wait a minute, then turn it back off.
Click to expand...
Click to collapse

Going to try the clockwork one, would like to run cyanogen but no data is an issue
Sent from my HTC Glacier using XDA App

APN // No data
Having the same issue here with cyanogen ... Tried many build ... I'm adding my APN (I'm sure it's correct, it's working on stock firmware) But on Cyanogen, no data (4G) HSPA+ network ....
Tried removing battery, airplane ... impossible to get data working...
Any clue ?

SpOuK-3- said:
Having the same issue here with cyanogen ... Tried many build ... I'm adding my APN (I'm sure it's correct, it's working on stock firmware) But on Cyanogen, no data (4G) HSPA+ network ....
Tried removing battery, airplane ... impossible to get data working...
Any clue ?
Click to expand...
Click to collapse
Try all of the methods from 1st post... these are the only things people have found that work so far... good luck
Sent from my LG-P999 using XDA App

I tried all... Now i'm on the leaked GB build and my data (4G) is working perfectly.... i'm trying to find the difference... Maybe kernel or driver issue in cyanogen... I don't know
Sent from my LG-P999 using Tapatalk

Related

[Q] CM7 issues

I installed CM7 on my infuse yesterday and having an issue. I have read alot of forums but haven't found an answer. I am having connection issues while using the phone. I have flashed different modems still doesn't change anything. When I am using the market I get connection timed out. It switches between H, 3g, and E all the time. Is there anything else I can do to fix this?
Thanks in advance.
Read thru the cm7 thread in dev section is a good place to start ready to find your answer. Me personally have no data issues while on cm7
Sent from my SGH-I997 using XDA App
Look for the APN fix it is in many places.
My data dies when I first access the market. After I leave the market and it will come back and I have no trouble after that.
As for it switching between 4,H,3,E CM7 is giving you real connection info when other ROMS do not.
christopherj1980 said:
I installed CM7 on my infuse yesterday and having an issue. I have read alot of forums but haven't found an answer. I am having connection issues while using the phone. I have flashed different modems still doesn't change anything. When I am using the market I get connection timed out. It switches between H, 3g, and E all the time. Is there anything else I can do to fix this?
Thanks in advance.
Click to expand...
Click to collapse
I use to have that problem all the time, I use a different Apn, fixed it now my phone only has one apn for everything. Password is CINGULAR1. Hope you find success with this, I deleted all the other apns; Facebook did it to me as well.
Sent from my SGH-I997 using xda premium
Hi, im new to flashing custom rom's and ive been wanting to try CM7... but i see all these posts about APN issues and bluetooth issues... and i keep chickening out. @rboone18 wud u recommend a first time user to try cm7? problem is that i dont even know if there will be a stable CM release for infuse... i would wait for that...
sbjaved said:
Hi, im new to flashing custom rom's and ive been wanting to try CM7... but i see all these posts about APN issues and bluetooth issues... and i keep chickening out. @rboone18 wud u recommend a first time user to try cm7? problem is that i dont even know if there will be a stable CM release for infuse... i would wait for that...
Click to expand...
Click to collapse
1) Do you require bluetooth? If yes, don't use CM7. 2) Can you read instructions? If so, there's an easy fix for the APN thing and you'll be all set. CM7 is fantastic, I've used it for a long time.
In the instructions he asks to boot into recovery and flash the rom. now when i reboot into 3e recovery theres no option to install from zip... all there is are these options: reinstall packages, delete user data, delete cache data, format internal sd card...
---------- Post added at 06:16 AM ---------- Previous post was at 06:12 AM ----------
ok... figured it out... had to select reinstall packages
I like cm7 on every phone I have had, my phone runs 100% better, remember step where u flash again and to download Google apps zip to get market to get all ur apps and I'd recommend getting titanium back pro. I like backing up all my apps. Faster to load ur stuff back on phone.
Sent from my SGH-I997 using xda premium
thanks for the tip... i was a bit confused where the market place had gone
apps are downloading now... i backed up me apps and data with titanium... now when i restore, my apps and data will get overwritten i assume....
guys, sorry for the wrong section..
When flashing my ACE,i I need to root it first??
sorry for my bad english!
finch1991 said:
guys, sorry for the wrong section..
When flashing my ACE,i I need to root it first??
sorry for my bad english!
Click to expand...
Click to collapse
Yes. You can root using SuperOneClick.
Yes it some apps don't always restore well via backup though. Like adobe I usually restore flash without data. Free version of titanium back will piss you off it stops on every app it restores.
Sent from my SGH-I997 using xda premium
alright. im running the 7.2RC0 build (13/14dec). its a bit buggy. I get "com.google.process.gapps" has crashed every few minutes. calendar/browser don't open at all. any help??
sbjaved said:
alright. im running the 7.2RC0 build (13/14dec). its a bit buggy. I get "com.google.process.gapps" has crashed every few minutes. calendar/browser don't open at all. any help??
Click to expand...
Click to collapse
Did you restore system data with titanium if more than likely your problem start over and try again
Sent from my SGH-I997 using xda premium
anyone had any issues with bluetooth pairing but not connecting with CM7?
brorex said:
Did you restore system data with titanium if more than likely your problem start over and try again
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
start over as in reinstall gapps or reflash rom? and the steps for reflashing are the same as before or something different has to be done? and this time i should avoid restoring titanium backup??
I would wipe, reflash, I only restore user apps via titanium backup. Might download Google apps again. You only have to flash once if ur on cm7, just wipe flash cm7 and then flash Google apps. Then reboot.
Sent from my SGH-I997 using xda premium
ok...by wipe you mean format /system from recovery and reflash? also i have this weird thing where wifi icon no longer shows up if the phone is screenlocked for some time. when you unlock the wifi comes on. is the a CM thing or some setting i need to tweak for always ON wifi... thanks for all the help!
Also should I go to th 12/13dec build or the 20 nov build thats the latest on the links???
Wipe in where recovery and flash is. I would use newest build 12/13. I just haven't had time to update yet. Wifi, not sure where setting is since I don't use wifi with screen off but in past many phones would shut off wifi when screen goes off.
Sent from my SGH-I997 using xda premium
sbjaved said:
ok...by wipe you mean format /system from recovery and reflash? also i have this weird thing where wifi icon no longer shows up if the phone is screenlocked for some time. when you unlock the wifi comes on. is the a CM thing or some setting i need to tweak for always ON wifi... thanks for all the help!
Also should I go to th 12/13dec build or the 20 nov build thats the latest on the links???
Click to expand...
Click to collapse
Definately go with the latest 12/13 and when you are in wifi setting hit menu button and advanced settings choose wifi never sleeps

Please help - Cyanogen Nightmare! Can't connect to cell network

EDIT: RIGHT AFTER POSTING, MY PHONE RANDOMLY STARTED WORKING. I HAVE NO IDEA WHAT I DID BESIDES POST HERE. MAGIC.
I installed Cyanogen version 7.2.0 just fine using the guide that was found here: http://www.mrmuh.com/2012/01/update-a-motorola-milestone-from-motorola-firmware-to-cyanogenmod-7/
However, the next morning I think I enabled the 2g/3g switch widget - and then my phone entered into a constant and continuous loop of "com.android.phone has unexpectedly closed" - and couldn't connect to cell service.
In a panic, I searched everywhere for fixes. I then tried a few of the fixes which instructed you to download "sqlite editor" and do some edits to the settings file. I did this, along with a couple of other network edits, resetting them to "0" instead of the "1" they were currently set to. No help.
Finally, I went into the Open Recovery system and did a full reset on cache/factory reset/etc. and then rebooted into cyanogen. Now my network won't even connect for a half a second and then crash like before - just straight up NO CONNECTION.
Now I've went through and attempted changing back some of those settings I messed around with in Sqlite - but to no avail.
Anyone with any ideas on how I can get an operating phone again, please let me know. I noticed I still have all my apps from previously, so I don't think I'm really factory resetting the phone. That could be part of the issue, I'm sure....I am very depressed and hoping for a miracle!!
Look into installing minimod recovery and then flashing the correct radio for your location after a full wipe.
If you do a google search you should find minimod. I'm on my phone or I would just link you.
Sent from my Milestone using XDA App
OK Thanks for your reply.
However, randomly, just after I posted this - I looked down and my phone had a full 2G Connection. Went into baseband settings, enabled 850 band 3G, and now I have full 3G connectivity.
I have no clue how this happened. XDA forum is magical?
Thanks again for your reply, but thankfully I don't need the minimod suggestion as of now!!
You're welcome. You might want to go ahead and install minimod though. I made the mistake of not having it installed and flashed a new rom without the ability to select bands and was without a phone all day. It's better safe than sorry.
redsrule2500 said:
OK Thanks for your reply.
However, randomly, just after I posted this - I looked down and my phone had a full 2G Connection. Went into baseband settings, enabled 850 band 3G, and now I have full 3G connectivity.
I have no clue how this happened. XDA forum is magical?
Thanks again for your reply, but thankfully I don't need the minimod suggestion as of now!!
Click to expand...
Click to collapse
jhealy said:
You're welcome. You might want to go ahead and install minimod though. I made the mistake of not having it installed and flashed a new rom without the ability to select bands and was without a phone all day. It's better safe than sorry.
Click to expand...
Click to collapse
Good call. I'm just quite happy this is working now, but you are right, don't want that doomsday feeling again. Thanks
im having the same problem here :// i only can get cellNetwork if i restart with airplane mod.. then after i rebooted i go back to normal 3G/2G mode but otherwise i dnt get cell signal// also seems like wifi has some bugs im using HOHO CM7
Do a fresh install of HONO through minimod recovery.
marwan91 said:
im having the same problem here :// i only can get cellNetwork if i restart with airplane mod.. then after i rebooted i go back to normal 3G/2G mode but otherwise i dnt get cell signal// also seems like wifi has some bugs im using HOHO CM7
Click to expand...
Click to collapse
Sent from my Milestone using XDA App
jhealy said:
Do a fresh install of HONO through minimod recovery.
Sent from my Milestone using XDA App
Click to expand...
Click to collapse
i did.. still the same problem ^^
Did you install the correct radio?
Sent from my Milestone using XDA App
Go download a apndroid.apk Google it.
that happened to me too

[Q] cm9 and aokp issue

anyone having problems with thier data after flashing these 2 ics roms
Giving more detail other than anybody having data issues will get people to answer.
Explain what is happening or not happening.
im working on that right now
I had problems with this previously - data was working right after I flashed CM9, then it stopped. IMEI was fine, and the phone recognized Tmo as the provider - just no data.
Here's what I did to get data working again - go to Settings > Wireless & Networks > More > Mobile networks > Access point names. Hit the menu button and select Reset to default. See if that helps you out.
Guys there is an Q/A thread
Manumission said:
I had problems with this previously - data was working right after I flashed CM9, then it stopped. IMEI was fine, and the phone recognized Tmo as the provider - just no data.
Here's what I did to get data working again - go to Settings > Wireless & Networks > More > Mobile networks > Access point names. Hit the menu button and select Reset to default. See if that helps you out.
Click to expand...
Click to collapse
omg thank you soo much man
imxsteezin said:
omg thank you soo much man
Click to expand...
Click to collapse
one more thing do you have to boot into recover and mount data and efs after every reebot to get the data working and also does it take a sec for you to get a signal
imxsteezin said:
one more thing do you have to boot into recover and mount data and efs after every reebot to get the data working and also does it take a sec for you to get a signal
Click to expand...
Click to collapse
You should not have to do that. Plus those are two different animals. Your service data is just internet. Data that you mount in recovery is all the stuff on your phone in a folder labeled data.
alright thanks again man i was freaking out so much because of this do you think they are gonna make fufture updates to fix this?
imxsteezin said:
alright thanks again man i was freaking out so much because of this do you think they are gonna make fufture updates to fix this?
Click to expand...
Click to collapse
Heres the deal, if this is a issue head over to github and report the issues. Be detailed and provide logs, max, bhundven and others will see the report and address the report. This is the only real way to make sure issues are getting addressed.
Has anyone had problems trying to use the market without wifi because every time I try to download something I get a no connection error but I can use the internet without wifi
Sent from my SGH-T959V using XDA
That sounds like a problem with the wifi service you are using.
No I'm saying without the wifi being connected I can download stuff from the market and my data keeps going in and out
Sent from my SGH-T959V using XDA
yeah, so check your wifi provider.
Also,
if you are having awkward issues, then wipe data.
When I started CM9 the first time, this is what I did. wipe, data, cache, system, boot from CWM, then flash CM9, then factory reset from TWRP.
airfluip1 said:
yeah, so check your wifi provider.
Also,
if you are having awkward issues, then wipe data.
When I started CM9 the first time, this is what I did. wipe, data, cache, system, boot from CWM, then flash CM9, then factory reset from TWRP.
Click to expand...
Click to collapse
Okay are you having problems with the service going in and out
Sent from my SGH-T959V using XDA

Weird ROM behavior, no data connection

So I installed bmm without issue, made my back ups and started trying roms. I had a hell of a time getting anything to boot. I would get stuck on the boot animation every time. Finally got slim kat installed and that is the only one I can reliably boot into. Tried aokp 4.3 which booted the first time but gets stuck on the animation now.
Also, when aokp worked I had no mobile data. Same problem currently with slim kat.
Where do I go from here? I've tried clearing cache and davlik on both with no luck.
Sent from my MB865 using xda app-developers app
You have to add APNs manually
Sent from my MB865 using Tapatalk 2
devilhunter47 said:
You have to add APNs manually
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
Thanks, Wasn't aware of that. I copied my APNs from my stock ROM. I get data now, just not 4g for some reason. I'm looking around to figure that one out.
nbucko said:
Thanks, Wasn't aware of that. I copied my APNs from my stock ROM. I get data now, just not 4g for some reason. I'm looking around to figure that one out.
Click to expand...
Click to collapse
Untick use 2g only option n initiate a new network search
Sent from my MB865 using Tapatalk 2
devilhunter47 said:
Untick use 2g only option n initiate a new network search
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
I only have the options of 3g and 2g with 3g already being selected. I don't know whats going on. My stock ROM gets 4g with those APN's, re-entered everything to make sure I didn't miss anything but I still don't have 4g as an option.
nbucko said:
I only have the options of 3g and 2g with 3g already being selected. I don't know whats going on. My stock ROM gets 4g with those APN's, re-entered everything to make sure I didn't miss anything but I still don't have 4g as an option.
Click to expand...
Click to collapse
Type *#*#4636#*#*
Then select ''wcdma only''
Sent from my MB865 using Tapatalk 2
Well wcdma only didn't do anything. After messing with Slimkat and another 4.4 ROM (which only worked until I rebooted) I've decided that there are just too many bugs for me to use it daily. I decided to try a 4.3 ROM but I'm still having issues getting one to boot after the first reboot. I've let it sit on the boot animation for 45 minutes and it never loaded.
I haven't found a lot of advice on the subject of ROMs only booting once. Does anyone have any suggestions?
nbucko said:
Thanks, Wasn't aware of that. I copied my APNs from my stock ROM. I get data now, just not 4g for some reason. I'm looking around to figure that one out.
Click to expand...
Click to collapse
I realize this is an old one, but I thought it might be worth mentioning...
I had the same problem. When I copied APN data (specifically "apn type") from my stock ROM data did enable, but at a very slow speed. A quick search yielded this AT&T site which suggested different settings. I was able to choose the "ATT Phone" config and modify "apn type" from "default,supl,mms" to "default,mms,supl,hipri".
When I modified that value, data was much faster, but still only clocked 3.5 Mbps on my CM ROM vs 5.1 on Stock with SpeedTest.net app. I believe it used different servers and I only did a single AB test.
...and by the way - I am also a bit frustrated with the BMM setup. It seems like a third of the time I am unable to successfully boot back into my CM ROM. It always seems to boot into Stock ROM fine. I do have CM in the second slot which it sounds like some folks prefer to not use.

problem help

That it is normal the phone turns off by itself?
I surf the internet and off,
I look at the photos on instagram and off,
I go on facebook and off ..
why is this happening?
I installed the cyanofox ..
but it happened to me also with the beanstalk and cyanogen
caccolino said:
That it is normal the phone turns off by itself?
I surf the internet and off,
I look at the photos on instagram and off,
I go on facebook and off ..
why is this happening?
I installed the cyanofox ..
but it happened to me also with the beanstalk and cyanogen
Click to expand...
Click to collapse
Odin back to stock. If it still happens (probably will), it would unfortunately be a hardware issue.
joel.maxuel said:
Odin back to stock. If it still happens (probably will), it would unfortunately be a hardware issue.
Click to expand...
Click to collapse
Can you explain better what to do
thank you very much
Sure thing. There is a guide on the following thread:
http://forum.xda-developers.com/showthread.php?p=25177681
I would go with option D so you have CWM ready to go when your test is done, but you may want to do option A instead if you want a pure testing ground (no modified kernel).
You may get the rainbow bug with these options, I wouldn't be too concerned about that. Hope this helps.
Sent from my MyTouch 4G Slide using XDA Free mobile app
joel.maxuel said:
Sure thing. There is a guide on the following thread:
http://forum.xda-developers.com/showthread.php?p=25177681
I would go with option D so you have CWM ready to go when your test is done, but you may want to do option A instead if you want a pure testing ground (no modified kernel).
You may get the rainbow bug with these options, I wouldn't be too concerned about that. Hope this helps.
Sent from my MyTouch 4G Slide using XDA Free mobile app
Click to expand...
Click to collapse
ok thanks,
then reinstall the cyanofox?
Once you install stock as above, go ahead and test internet ... use facebook, post some instgram photos, et cetera. If that goes without issue, then the problem lay with the software. If it still turns off, then your phone will need servicing.
If it is a software issue, there's a slim if any chance that loading a ROM will continue the good luck. The only chance is if the problem was a bad setting in userdata that stuck around between flashes (that is, if you didn't factory reset between using Cyanofox and trying CM (and other ROMs).
Sent from my MyTouch 4G Slide using XDA Free mobile app
Ok,
thank you very much, I'll try now

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