Hello all,
I'm stumped. My rooted Xoom has been working fine, kicking butt since the WiFi launch day. However, I'm running into a very odd problem with my battery. It's not being detected. The battery indicator on the bottom right has a question mark on it. The only way I can power on the Xoom and keep it powered on is by keeping it connected to the power adapter.
I did a little Googling and found that some have resolved the issue by using the charging dock from Moto. I just received it and no luck! Anyone have any ideas or have had the same issue? Any help is appreciated as my Xoom has become an Android 3.1 desktop!
bumping one time
When did it start happening? Ever drop your xoom? Get it wet in any way?
It just started last week. No drops, no possible water damage. It's always in a leather case. I'm starting to believe it's a faulty battery.
It does sound like a hardware issue.
Good luck...Ihope you can get it repaired or replaced.
Thanks for the replies! I was able to go on the Motorola support site and they will be sending me a box to ship the Xoom back for free repair. I noted two issues: device doesn't turn on and battery doesn't charge.
Guess I have a "used" dock to sell now.
having the same issue... my xoom only works with it on the charger... battery wont charge... have "?" on the battery indicator
wtf?
Don't sell your dock... they come in handy.
These things do happen. another tablet of mine that's only six months old suffered a battery failure and had to be replaced. I don't think it happens often.
went to best buy and exchanged my xoom, now everything is fine lol
And they didn't ask any questions, I was in and out in 20 mins with my new xoom.
Thanks for the great warranty Motorola.
Related
My XDA II suddenly decided to think it's always charging, EVEN when it's not in the cardle. I don't know why. The upper right corner is always yellow (not flashing). The backlight brightness can only be controlled by the 'On Power' slider. Simply, it thinks it is in the cradle. No matter how I try, be it soft or hard reset, it's the same. In this siutaution, the battery drains VERY VERY QUICKLY.
In fact, this is the 3rd time I experience this. For the previous 2 occasions, I send it back to service centre and they change a new unit for me under warranty. But it's just 5 months and it has already happened for 3 times! It's hassle and I am thinking what I can do after warranty period.
Am I being alone and anyone else has experienced the same situation? Any means I can solve it by myself? Thanks a lot.
I have same help me now
I think this is from using the cradle, for some reason it distorts the pins in the phone and causes a short between pins. I found that using a usb cable makes this less likely to happen.
hm
this is happening to me too
i had to buy a new xda 2 .... i still have the old one , if anyone knows how to fix this i would apreciate it very much. ...
it is the same story, the led is always on, it always says charning even when is not... and the battery only stays charged for 3-4 hours.
I´ve the same problem since yesterday with my T-Mobile MDA², it´s Rom Version: 1.72.01GER (6 months in use without problems), Rom Date 03/16/04, Radio 1.17.00, Protocol 1337.28, ExtRom 1.72.170
The yellow light is always on and the batterie runs very fast out of energy (1-2 hours) and it´s always says charging and think it´s connected to AC power...
Possible fix to "always charging" problem
:idea: I got the same problem yesterday but I think I fixed it. (long rant)
By coincidence I was just finishing up after an upgrade to WM5 with Ramdisk when it happened. Of cource I suspected the upgrade to be the problem.
However, I remembered that I had gotten some snow onto the PDA exiting my car some hours previously, and started to suspect that this had created a short in the system somewhere.
Looking into the charge plug hole I could see that half og the bottom of the hole was covered with some light gray stuff. I used a thoothpick to gently scrape on it and lo and behold a big (relatively) wad of pocket lint came out. It had obviously become wet from the snow and created a short.
Everything works just like normal now. Charge stays fine (especially with my new 1700mAh eBay battery, recomended)
I have not had the problem return after the "fix". Fingers crossed.
I don't think everyone has exactly the same problem but I suspect it is caused by a slight short in the plug area in most cases.
Good luck!
In relation to this, when I sync my XDA II to my PC via the cradle, the phone automatically charges (even without the power supply). Is there a way to disable this charging feature? Cause the battery life will be shortened if charging happens when the battery is not drained first.
Thanks
pogi said:
In relation to this, when I sync my XDA II to my PC via the cradle, the phone automatically charges (even without the power supply). Is there a way to disable this charging feature? Cause the battery life will be shortened if charging happens when the battery is not drained first.
Thanks
Click to expand...
Click to collapse
My 2i does this as well, from what I have read this will not damage the battery. LiOn batteries prefer to be recharged before they get fully drained, in fact they like to be topped up rather then ran flat then fully charged. This is only going by what I have read on the internet, but it was on several differnt sites so I have no reason to think the info is duff.
Tx a lot for the confortable info.
@threadstarter:
the warranty should begin again if you receive a new device!
the warranty is on the device, not on the contract you have!
if you continue that way you should have a new one every half year ;-)
greetz Stefan
Had the g2x since launch day, loved the speed, size, etc. Never had a single reboot (actually did once or twice while charging in the first few days), screen bleed and had fairly good battery life to boot with fairly heavy usage. What more can you ask for, right?
So fast forward to today...i was in the middle of typing a text and battery died, I was at 1%. So I plug it in, turn it on and then it got really hot and non stop rebooting only while on the charger. Taking it off the charger would stop the reboots, plug it in again reboot cycle again within minutes (no sound to warn me its rebooting, no start up animation).
Eventually when it was on the charger the battery icon looked really weird, it was completely white with 2 circular arrows in it, never seen that before, anyone know what that means.
After a while the phone cooled down and has now been charging for he last hour with no rebooting. I did call Tmo and they are sending me a new battery and handset.
I am unsure what to do, keep mine since it appears to be fine now or keep the replacement items. I am not rooted completely stock with minimal apps installed.
I really, really dont feel like setting up all my prefs again and reinstalling apps. One thing is for sure i am seriuosly considering the HTC sensation now. Had the MT4G before and it was great, so my perception of HTC is high.
mikea3000 said:
Had the g2x since launch day, loved the speed, size, etc. Never had a single reboot (actually did once or twice while charging in the first few days), screen bleed and had fairly good battery life to boot with fairly heavy usage. What more can you ask for, right?
So fast forward to today...i was in the middle of typing a text and battery died, I was at 1%. So I plug it in, turn it on and then it got really hot and non stop rebooting only while on the charger. Taking it off the charger would stop the reboots, plug it in again reboot cycle again within minutes (no sound to warn me its rebooting, no start up animation).
Eventually when it was on the charger the battery icon looked really weird, it was completely white with 2 circular arrows in it, never seen that before, anyone know what that means.
After a while the phone cooled down and has now been charging for he last hour with no rebooting. I did call Tmo and they are sending me a new battery and handset.
I am unsure what to do, keep mine since it appears to be fine now or keep the replacement items. I am not rooted completely stock with minimal apps installed.
I really, really dont feel like setting up all my prefs again and reinstalling apps. One thing is for sure i am seriuosly considering the HTC sensation now. Had the MT4G before and it was great, so my perception of HTC is high.
Click to expand...
Click to collapse
If you don't notice any problems, keep it
The same thing happened to me this morning
Battery health status OVERHEAT
took off battery cover, i powered off through menu, powered back on through button
WHITE BATTERY REFRESH LOGO followed by media scan
Working as good as ever, and actually my battery life is a little better
Get a new battery asap. Yours is bad if it's overhearing during charge.
diablos991 said:
Get a new battery asap. Yours is bad if it's overhearing during charge.
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im kind of in the same boat as the op but not as bad on the overheating. how do i get a new battery? i bought from amazon and its past the return period.
My opinion of LG is really low. First the sd card slot died on my Optimus T and then numerous problems with my returned G2x. I hate to say it, but the grass is definitely greener on the HTC side right now. I will be checking out the sensation if permaroot happens.
yup, mine did the same thing. all was good for a month or so then boom my battery just freaked out. I wrestled with it a few days then last night it went from 100% - 0% in 6hrs while powered off. It's the battery. Get a new one.
Mine doesn't reboot...it just shuts off. Won't turn back on until I yank the battery. Only issue happens like once a day. But ill point out I'm now pissed Droid x gets gb Friday and I'm still using froyo...granted.by choice because I refuse to use a leak.
Sent from my LG-P999 using XDA Premium App
ericc191 said:
My opinion of LG is really low. First the sd card slot died on my Optimus T and then numerous problems with my returned G2x. I hate to say it, but the grass is definitely greener on the HTC side right now. I will be checking out the sensation if permaroot happens.
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Click to collapse
Not to change subject here but permaroot doesn't do much if the bootloader is locked. Gaining root doesn't mean custom roms or mods. You'll be able to use Titanium Backup but so what.
Also, back on topic. There are lots of reports that the batteries are bad and if it is over heating I'd definatly replace it.
Tmo sent me a replacement G2x after I thought I fried mine. I fixed it eventually by flashing several CWM recoveries. The replacement had nasty screen bleed. Needless-to-say I sent the replacement packing.
I was using my phone all day yesterday like usual I let my battery die all the way before charging again and today for some reason my battery is dying quickly.
Took off the charger at 6 am and it is now 11am and I have only 50% usually I have 70% or so. I hope my battery is not crapping out on me... I guess Ill find out in the next few days maybe this is just a fluke... I hope...
player911 said:
Not to change subject here but permaroot doesn't do much if the bootloader is locked. Gaining root doesn't mean custom roms or mods. You'll be able to use Titanium Backup but so what.
Click to expand...
Click to collapse
Good thing it's not gonna be locked then eh?
http://www.tmonews.com/2011/05/htc-decides-to-unlock-bootloaders-moving-forward/
RevenG said:
Good thing it's not gonna be locked then eh?
http://www.tmonews.com/2011/05/htc-decides-to-unlock-bootloaders-moving-forward/
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Click to collapse
It is locked and HTC said this policy applies only moving forward. Which means future phones. There is no word about existing phones yet.
Sent from my G2x
I am on my third G2x. From the day I received the last one(3 weeks ago) it has been rock solid(NO reboots-no screen freezes- no dropping data connections). Two days ago I bought a router and decided to use wifi in my home. Since hooking it up and running the G2X on it I find that I have reboots-screen freezes and oh yes data connection dropped (numerous times)I guess the wifi is just not meant for this phone. 3 weeks of happy usage and bam!! wifi in the house. I have also had apps changing settings without my doing so( never happened before wifi usage<) Also now the Gps is even worse than before.Been running it without the wifi and still getting the same issues now. Oh how I wish I had just stopped after the second one and asked for refund. This could (and probably will be eventually) a super super phone. I just don't know if I have the patience to wait . I just ordered an Asus Transformer which will be here on 5/31/11, maybe playing with it will soften my stance on how I view the G2x at this moment. Anyone else had the wifi situation?
I'm rooted with cwm. I have random freezes but it appears to only be random kernels. As well as only certain versions of android. Once the gb update comes out, I'm sure alot of our problems will clear up...
Sent from my LG-P999 using XDA App
I woke up this morning and found my phone was mildly wet on the bottom. I slid open the keyboard to make sure it wasn't wet everywhere and it wasn't. After I dried off the bottom and started using it it began getting wet again. When I opened the battery cover to investigate I found the source of the liquid and immediately pulled the battery out. There is now discoloration on the battery and inside the battery hutch. The battery appears to have stopped leaking this liquid but it has only been an hour. I am obviously concerned that this has damaged my phone. The phone was working though when I checked my email and discovered it was wet.
When I researched it said Lithium ion batteries aren't supposed to leak but this is the only explanation I can come up with. The phone wasn't near water and since the top half of the phone wasn't wet, this must be the case.
Is my phone damaged?
Can I use the old battery from the TP2 (both batteries say RHO160 on them)?
Very strange. Can't you just swap it out at a Sprint location?
ummm get that switched out immediately. new battery, new phone, whatever...just get it taken care off. That ain't good at all.
I can't just go to a sprint store because I don't live in the US heh. My phone is unbranded so I'm waiting for HTC to respond.
The phone is still working fine but I'm using the battery from my TP2 and it's been working since early afternoon yesterday. I'm still worried it might start acting up though, fingers crossed.
I have 5 Arrives (five members of the family, each with their own......I really do like the phone). One of our phones gets excessively hot when charging via USB from a computer (but not when charging via the wall plug). How were you charging it?
Even still, I suspect there is some sort of power management issue in some of them phones.
I was charging from the wall plug, not from USB. The only time my phone gets warm is if I'm playing games on it for over an hour .
What happened to your battery mate. My phone also heats up a bit more these days and I am interested in what to expect.
Cheers,
I installed a stable version of cyanogenmod 9 on my phone and the system was working perfectly, but I spent some time without using it because it didn't have any signal(I think its aerial is broken). After some time I decided to try to fix it, so I turned it on. It booted normally, but shortly it turned off by itself. Then I tried to turned it on again successfully, but again it turned off. I thought it was the battery so I plugged the phone, but it wasn't showing any sign of being charged. So I tried to charge the battery out of the phone and I checked its voltage, but when I put it back in the phone, it didn't work. The only thing I see, when I try to turn it on is a dim red light in the trackpad.
Any ideas of what happened? Is this reversible?
Thanks in advance.
I'm no expert, but it unfortunately sounds bricked to me.
Similar thing happened on my 1st MT4GS after like a week of owning it. We were on vacation and I was playing fruit ninja, slashing happily away as the phone was plugged in for bedtime. All of a sudden it turns off. I'm like WTF, it was charging! But it apparently wasn't, and similar symptoms to you. No other lights/charge/indication of anything working. Just the dim red light in the track pad I could get to go on and off. Since it was just over a month old after I got back from vacation, I wound up having to ship to HTC rather than walk out with a new one from t-mobile, but they sent me a replacement I've been using since.
So sorry I don't have better news, but it sounds like what happened to me, and it was dead and had to be replaced.
Hi,
This has happened to me two or three times but thankfully I have a few other devices so I needn't worry much.
When this happens I take out sim, SD and battery for a week or so. Upon reinserting battery all was good each time.
If you have a spare try it, I can't say for sure if we are on the same boat but its worth a shot before throwing it away.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Edit
Here is a link that I and a few other discussed our issues, none the same but all similar.
http://forum.xda-developers.com/showthread.php?t=2257451
Also there are plenty of other threads I seen on this as well, search around a bit and hopefully you'll find an answer
Best of luck!
So there's some threads I just shouldn't read ...
After coming across this today my phone has started turning off by itself (doing routine things, like pressing the "Read" button on an SMS). There's gotta be a weird coincidence there (I had an underclock issue where the screen wouldn't come on a couple months ago while earlier that day I was reading the post on how to replace a bad LCD panel - so I get to overreact like that).
I think my issue is more about battery as I have been tracking it the past several hours (three shutdowns in a row at 60% battery, and then one ten minutes ago at 20%) but it continues to work itself out (with some weird stuff like notification panel crashing on me on one of the last reboots).
I have what I presume is a cheap 1900mAh battery (EZOPower) that is starting to show it's wrinkles. I have dropped the max processor speed a notch according to a recommendation in this post:
http://forum.xda-developers.com/showthread.php?t=2753720
...hopefully that was the issue. I nandroid'd my device just in case something goes wrong. If it continues, I'll swap batteries and see.
I'm hesitant to shell out for a couple Ankers because I currently have my eye on the LG Optimus F3Q (although getting one would be three months away, I gotta have priorities).
Hello. I recently bought a Nexus 5 (like 2 days ago) and I'm having some issues with the touchscreen. When my battery gets to 25% or lower, the screen goes mental. The so called ghost-touches are getting a hold of it and I can barely do anything. Today the battery got to 10% and the touchscreen 'dieded', as in I couldn't even unlock the screen. It did show some minimal movement but that was it. After I plugged in the charger everything went back to normal and the touchscreen acted like it should, no ghost-touches or anything.
Someone told me this problem might have something to do with some battery saving settings, but I couldn't find any kind of option similar to that. Any thoughts? Can I fix it somehow? Is it a general Nexus 5 problem? Should I send the phone back to warranty? Thanks.
Nothing? :<
Water damaged?
Sent from my Nexus 5
And who is this "someone"?
The phone is not water damaged. That someone is a friend of mine.
BilboTrousing said:
The phone is not water damaged. That someone is a friend of mine.
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Click to collapse
If your friend told you to jump off of a bridge, would you listen to him? Find a more reliable source. Friends tell you hearsay
Sent from my Nexus 5
There are no battery saving settings. What's happening to you is not normal. I've been reading this forum for a year and never seen anyone with this issue.
I've seen it when charging off a cheap cable but not whilst discharging. I would consider returning it. Its clearly a fault