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Hey guys,
I'm new here, but not new to modding phones and all that. But, I have a problem that maybe someone can help me with.
I got this unlocked captivate off of craigslist a day or two ago, and I have been getting terrible reception on it. Now, I have t-mobile, but where I live there are hardly any t-mobile towerrs, and I ususally get about 1 bar at my house.
Anyway! I look at my phone settings, and I see it is only connecting to T-Mobile towers, which I don't want. Every single one of my other phones I have ever had has been connecting to ATT towers, since I have that roaming option.
I went to settings, and searched, and ATT and T-mobile show up, but when I choose ATT, it says my sim cannot register on that network.
I tried calling T-Mobile but they said that I should have fine t-mobile service in my area, and there was really nothing I can do since I have an att phone on their network.
well today I went over to my friends house up on the mountain, where I can only use ATT towers. Ususally on my other phones I get about half bars from that tower. Today I couldn't even connect to it, so I was left with a useless signaless phone all new years.
Basically, I am wondering if there is something wrong with the unlock, or if there is something I can do to stop it from saying "Your sim card does not allow a connection to this network" when I chose ATT.
Thanks for listening to my long ass post,
Brandon
Bump
its been 2 days
Bump again!
Can you browse and talk simultaneously with the myTouch 4G?
In strong 3G and 4G environments, I'm unable to browse the web and talk simultaneously on my MT4G.
This was never a problem on my G1 in 3G settings, oddly enough.
Should I be able to browse and talk at the same time on the MT4G when I have a good 3G or 4G connection?
Has anyone noticed this problem? Any fixes available?
I'm running Ice Glacier 1.1.6.
UPDATE: This dual use is working at the moment. Perhaps I've been in Edge networks or weak 3G for previous attempts.
thepza said:
Can you browse and talk simultaneously with the myTouch 4G?
In strong 3G and 4G environments, I'm unable to browse the web and talk simultaneously on my MT4G.
This was never a problem on my G1 in 3G settings, oddly enough.
Should I be able to browse and talk at the same time on the MT4G when I have a good 3G or 4G connection?
Has anyone noticed this problem? Any fixes available?
I'm running Ice Glacier 1.1.6.
Click to expand...
Click to collapse
ANY GSM phone connect to 3G+ connections should be able to talk on the phone and surf the web at the same time.
I have noticed the same issue... hmm was thinking it was a issue with my settings. May have to look into it.
Sent from my HTC Glacier using XDA App
I've personally had mixed results with this... sometimes (in E, 3G and H) i can talk and browse at the same time, sometimes no dice, but anytime I am using the stock Wi-Fi Hotspot all my calls come through and it never breaks my tether.
anyone have any update on this? I can't find anything to fix it.
I recently bumped an old thread from early dec abbot the same issue. It seems many ppl are having the same problem. I too am having mixed results. I will have 3g fine when not in a call, but once I'm in a call, data along with mms function gets killed. However, a few times I moved closer to a window and I would get the 3g icon back. So I can only chalk it up to reception. it seems being on a call somehow effects 3g reception. I don't have a technical explanation for that though.
Sent from my HTC Glacier using XDA App
I had this issue back in late 2009, using a G1 then. TMO was only giving the Orlando area about 800 kbps down, but voice + data should still work. My actual 3g icon would vanish as soon as I got on a call.
TMO opened a ticket to have a field tech check towers, but I never heard anything back.
A coupla weeks later, Orlando had an outage. I went into a TMO store to see what was up and to gripe about the outage. We were given two, free CliqXTs. Shhhh, I said they were GIVEN to us. (and I will stick with HTC devices from here on out.)
Well, same issue. We then put in the NEW SIM, as opposed to using the one I got with my G1 in 2008, voila! My fiancee had the same issue. Swapped her old SIM, voila!
So for me, it was an issue with how the old SIM worked on the network (or didn't work).
Nonetheless, on a GSM network, concurrent voice/data should be possible, so if it's not a matter of just poor coverage in your area, I would go to a TMO store and/or call customer care.
[[[Ice Glacier beats Rock ~ via XDA App]]]
It works for me, even when I use it as a wifi hotspot at Starbucks (Because it's better than their free wifi . I'm able to call and txt and browse the net and receive calls while I am browsing on the laptop. It's very nice IMO
It's weird because it didn't work for me on the stock ROM but it works fine on CM7.
Sent from my DeLorean using a Flux Capacitor
Do you still have a backup of your stock ROM before you went to CM7? If it's "something inside the ROM," then it should be an easy test.
Since the hardware obviously didn't change, it almost sounds like a APN or Mobile Network settings issue. Can you compare your stock to CM7 and see if there's any difference?
Sometimes if you're on a voice call for a while, you'll drop down to 2G. When that happens, your ability to do simultaneous voice and data goes away. If you're mobile data indicator goes away while on a call then this is what's going on. You can verify under the the "Network" part of the "About Phone" screen.
You can mitigate this somewhat by setting your phone to 3G only mode but this can cause it's own set of issues. If your phone wants to move to 2G because of signal quality issues but can't because you have it set to 3G only mode, your call might end up dropping altogether.
shlongwoodian said:
I had this issue back in late 2009, using a G1 then. TMO was only giving the Orlando area about 800 kbps down, but voice + data should still work. My actual 3g icon would vanish as soon as I got on a call.
TMO opened a ticket to have a field tech check towers, but I never heard anything back.
A coupla weeks later, Orlando had an outage. I went into a TMO store to see what was up and to gripe about the outage. We were given two, free CliqXTs. Shhhh, I said they were GIVEN to us. (and I will stick with HTC devices from here on out.)
Well, same issue. We then put in the NEW SIM, as opposed to using the one I got with my G1 in 2008, voila! My fiancee had the same issue. Swapped her old SIM, voila!
So for me, it was an issue with how the old SIM worked on the network (or didn't work).
Nonetheless, on a GSM network, concurrent voice/data should be possible, so if it's not a matter of just poor coverage in your area, I would go to a TMO store and/or call customer care.
[[[Ice Glacier beats Rock ~ via XDA App]]]
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Click to collapse
So new sim cards solved your issues? Did your data speed/coverage improve at all?
Sent from my HTC Glacier using XDA App
@Phate - In that particular incident, yes, the new SIM resolved my issue. I had the issue on my G1 and then TMO gave us two free CliqXTs to retain us. We used the same SIMs from our G1s and the issue persisted. I called back in to TMO and they recommended using the new SIMs, as they said they'd seen issues with certain "older" ones.
From that point on, we could browse and talk. Prior to that, you'd see the 3G icon vanish while you were on a call. As soon as you ended the call, the 3G icon would come back.
Our speed then was around 800 kbps down, which isn't blazing fast but it's definitely more than EDGE. Once we got the new SIMs, the speed was still at 800 kbps down in the general Downtown Orlando area (keep in mind, this is early 2010). Over the next few months, the speeds got better and better and then we ultimately ditched our CliqXTs when the Glacier became available.
So in my case, Phate, the SIM resolved our simultaneous voice/data - it did not increase our speed, not explicitly.
Hope this helps!
shlongwoodian said:
@Phate - In that particular incident, yes, the new SIM resolved my issue. I had the issue on my G1 and then TMO gave us two free CliqXTs to retain us. We used the same SIMs from our G1s and the issue persisted. I called back in to TMO and they recommended using the new SIMs, as they said they'd seen issues with certain "older" ones.
From that point on, we could browse and talk. Prior to that, you'd see the 3G icon vanish while you were on a call. As soon as you ended the call, the 3G icon would come back.
Our speed then was around 800 kbps down, which isn't blazing fast but it's definitely more than EDGE. Once we got the new SIMs, the speed was still at 800 kbps down in the general Downtown Orlando area (keep in mind, this is early 2010). Over the next few months, the speeds got better and better and then we ultimately ditched our CliqXTs when the Glacier became available.
So in my case, Phate, the SIM resolved our simultaneous voice/data - it did not increase our speed, not explicitly.
Hope this helps!
Click to expand...
Click to collapse
It does help, thanks. I've been using the same sim since my Samsung e315 flip phone.
Maybe it's time for a new one, lol.
Sent from my HTC Glacier using XDA App
@ Phateless, Did you happen to try a new sim? did it help anything?
Daguse said:
@ Phateless, Did you happen to try a new sim? did it help anything?
Click to expand...
Click to collapse
Nah, service hasn't been bad, was just curious if it would get better. Never followed up on it.
I tried everything I could think of then broke down and went to the store today. The guy restarted the phone insisting that would fix it. Even when I told him I do it all the time. Thats when he blamed it on the custom rom due to the boot animation I have on it. I reassured him that its still the same rom, so he wanted to wipe it. Told him I tried it and no go. I had already told him I just wanted a new sim and he refused to even look at it. So at this point I asked for the manager. First they I told the manager was I could not get data and voice at the same time and I wanted a new sim. He popped the sim card and said it was only a 3g sim (kinda odd cause its a sim from a wing and could get H.)
Long store short he gave me a new sim and it works fine. So make sure you don't let anyone know you have a rooted phone... the idiots like to think thats the reason for all the problems.
With all due respect I wouldn't even walk into a T-mobile store with a rooted phone.
At the bare minimum I would nandroid back to stock rooted rom before going in.
Sent from my HTC Glacier
I never had that problem back in the day with my g1
Sent from my HTC Glacier using XDA App
yeah I know... I kinda was just hopping he would look at the sim. Even before he rebooted and found it was rooted he insisted it was something else. Its all good phone works great now!
So, I just got done chatting with AT&T customer service, via online chat, and I was asking questions about the phone constantly switching between HSDPA, and UMTS. I asked if this was normal, and she said mentioned that it is as they are upgrading the networks. She asked me for my zip, and did a check and said that they are currently working on upgrading in the area (Manhattan). She also did say that this phone will be able to connect to the LTE network when that is rolled out later this year (though from the sounds of it on this forum, that is highly unlikely).
Then, I asked about the SIM card. I mentioned I came from the Samsung Captivate, and that my SIM card says 3G on it. I said is this affecting my phone and contributing to my phone spending more time on UMTS than HSDPA? And her response was...
"Yes, you will need a new SIM card. If you can give me your address, I will be able to find a location in your area that can give you one free of charge."
I'm going into the store tomorrow to pick one up. Hell, why not?! Free and new is always good. Doubt it is the SIM, though it could help in the long run.
Thoughts?
AT&T needs to train their CSR staff. This phone won't do LTE and the 4g card won't make any difference.
Sent from my Desire HD using Tapatalk
It is true you will need a 4g sim card to get LTE. The Inspire is only hsdpa+ 3.5G lol
klquicksall said:
It is true you will need a 4g sim card to get LTE. The Inspire is only hsdpa+ 3.5G lol
Click to expand...
Click to collapse
3.5g is Hspa
hspa+ is 3.75
Well, I had the "captivate->inspire no mobile data" thing happen a couple of days ago, went to the store, dude did some stuff on the computer, didn't work, and the only thing left to do was to change the SIM card (from 3g to the new one), which worked.
So the moral of the story is you're better off having them give you a new sim, even if the old one still looks like it's working, even partially, as was the case for me.
Sent from my HTC Inspire using Tapatalk Pro
I'm using an old 3G sim that I don't even know where I got. LOL its been working just fine.
Sent from my Desire HD using XDA App
This is all good info. Thanks all for sharing. I'd be curious to hear others experiences after using a newer SIM card.
When I got the phone a day early, the guy had problems registering the new sim so I'm just using my old 3G card. Runs fine, maybe slower without the build.prop edit but it doesn't matter much where I live. Do what works for you.
Sent from my HTC Inspire
No signal what so ever....
3G??
I just recently switched from a captivate to inspire at an ATT store. The salesman put in a new sim card in the inspire instead of putting my captivate sim card in. When I asked why, whether this is true or not and I question too, he told me that in order to get 4g connection, I need a new sim. He deactivated my old sim and told me to shred it. When I got home, I placed my old sim back in and sure enough it was deactivated. I then placed my new "4g sim in my captivate and it worked. " I would like to know if a deactivated sim can be reactivated before I dispose if it.
Sent from my Desire HD using XDA App
cavsoldier19d said:
I just recently switched from a captivate to inspire at an ATT store. The salesman put in a new sim card in the inspire instead of putting my captivate sim card in. When I asked why, whether this is true or not and I question too, he told me that in order to get 4g connection, I need a new sim. He deactivated my old sim and told me to shred it. When I got home, I placed my old sim back in and sure enough it was deactivated. I then placed my new "4g sim in my captivate and it worked. " I would like to know if a deactivated sim can be reactivated before I dispose if it.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
He was wrong about "needing a 4G SIM", but you can't reactivate a deprovisioned SIM.
Gotcha. That sux. I also asked the salesman if the inspire would connect to the LTE network when it rolls out and he said yes. Imo, if ATT current lineup of 4g phones won't connect to LTE, that is a class action lawsuit waiting to happen. ATT can't afford anymore negative publicity of these proportions. We can speculate, but in the end, we won't actually know until LTE goes live.
Sent from my Desire HD using XDA App
Will connect, probably. Isn't LTE backward compatible with 3g?
Sent from my Desire HD using Tapatalk
gunnyman said:
Will connect, probably. Isn't LTE backward compatible with 3g?
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
From what I've read the networks are backward compatible to provide a seamless transition between networks, but a special chipset is still needed to connect to LTE, which as far as I know the Inspire doesn't have
cavsoldier19d said:
Gotcha. That sux. I also asked the salesman if the inspire would connect to the LTE network when it rolls out and he said yes. Imo, if ATT current lineup of 4g phones won't connect to LTE, that is a class action lawsuit waiting to happen. ATT can't afford anymore negative publicity of these proportions. We can speculate, but in the end, we won't actually know until LTE goes live.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
well we know for a fact the inspire does not have an LTE radio, so that issue is for sure a "no". i really dont see much to back up a lawsuit though...
I think the key to your response is the statement "no current AT&T phones will ever be able to connect to the LTE network". I believe this was carefully and specifically worded, which leaves the techs in the store correct but misrepresenting what will happen. The phones will connect to the LTE towers because they will be the same towers as the 3G towers, but they will only connect as 3G devices with HSPA+ which means they could be capable of 4G speeds on these upgraded towers. It is true that they will not connect to the LTE network itself which I don't believe is really saying much. I doubt ATT is running multiple separate receivers on each tower for all their different network types. I would have to believe they are buying equipment that is capable of supporting their legacy phones while bringing new features in.
It still comes down to the same thing, if you were expecting an LTE feature on this phone in the future, you bought the wrong device. There is a reason the Thunderbolt is more expensive than the Evo and Inspire, it has an LTE chipset in it. Beyond that fact there really isn't a major difference between this phone and the Thunderbolt.
Just walked out of the store with a new "4G" SIM card. Yeah, from the sounds of it, especially after reading the comments here, all this SIM card is, is a re-branded one of the 3G card.
The only people that have told me this phone will not be able to access the LTE network are here on the forum. Thus, I trust this forum and the people here far more than any person at AT&T. Nevertheless, they absolutely need to differentiate between LTE and HSPA+. This is a fact: Every single person I have spoken to at a AT&T store in Manhattan, including the regional manager (whom set me up with this phone, for free, after my complaint about my previous phone to the CEO of AT&T wireless) has mentioned and specifically stated this phone will be able to access the LTE network.
It does not bother me one bit that I will in fact not be able to access the LTE network with this phone. No. I'm perfectly happy with the speeds now, and that I can access HSPA fine here in the city (when I am connected to HSPA, that is). In any case, by the time LTE is accessible to the masses, we'll be able to upgrade our phones. It will be quite sometime before most folks will ever be downloading with the speeds of LTE.
The real issue at hand now is being able to get the full upload/download speeds of HSPA as it still seems to be capped! One step at a time I guess. HSPA is available, I can access it fully throughout the city, however my upload speeds are still capped. This is the first hurdle to clear before going on to the next - LTE.
Seriously, I've had this same sim card since I signed up with tmo 5-6 years ago and I'm getting 6Mbps download. Factory freak sim card?
lol, i have a new sim, and have yet to see 6Mb/sec anywhere.
booch137 said:
Seriously, I've had this same sim card since I signed up with tmo 5-6 years ago and I'm getting 6Mbps download. Factory freak sim card?
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Click to collapse
i had that same problem and even opened a maintenance ticket with tmo.. And eventually they realized my sim was only a 3g sim and not a newer 4g sim.. It all sounded like B.S. to me until i ran speed test..
According to everybody and their mother on this site, my sim card shouldn't even be capable of 3g speeds.
booch137 said:
According to everybody and their mother on this site, my sim card shouldn't even be capable of 3g speeds.
Click to expand...
Click to collapse
Get a new one. I had one that was 8yrs old and they said it would not allow me to get 4g. A new one came w/ the phone?
I was having probs w/ data movement and they gave me another new one.. so now I have 2 new sims. Are they good for anything? Thinking about pitching one.
Same here. I thought, how could a sim card make a difference, but it did for me.
pookeee said:
i had that same problem and even opened a maintenance ticket with tmo.. And eventually they realized my sim was only a 3g sim and not a newer 4g sim.. It all sounded like B.S. to me until i ran speed test..
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
But how old was your previous sim card, for the folks that noticed a difference?
It's difficult to understand considering Tmo's 4g isn't even real 4g.
Last time I got a new sim was when I had my SDA. Since then, I've had the same sim in my SDA, G1, N1 and now G2x. Just ran the Speedtest.net app by Ookla, and am getting anywhere between 4725/1100 to 8175/1753 kbps. I don't think I need the one that came with the phone just yet.
I work for T-mobile, I have been in the business for 10 yrs total (4 with Verizon). Every customer I put into a 4g phone I replace their sim with the new ones, why??? Because on the rare occasion that I didn't or one of my reps didn't, the customer WILL make a return trip due to signal and data connectivity issues. It's a simple and easy thing to do, I'm sure someone will dispute this, but hey, don't listen to the guy who's been doing this for a decade. When you upgrade, activate new service or buy the phone outright, WATCH THE REP WHEN HE OPENS THE BOX, THEY COME WITH A NEW SIM CARD, THIS IS YOURS, YOU ARE ENTITLED TO IT. No matter if you ask for it or they quietly sneak it away (many sales reps are either lazy or not properly trained), they have to scan them on the receipt, trust me have them activate it, they made new ones for 4g phones on the so called 4g network.
Sent from my LG-P999 using XDA App
I have had internet connectivity issues that get cleared up immediatley after i disable mobile data and then re-enable.
It happens when i am in a solid 4g area sitting in the same place surfing the web and my data will just die. and it comes back right up after i disable and re-enable my mobile data.
it also happens when im on the bus going back and forth between 3g and 4g.
is this a normal droid charge issue?
seems like it craps out after about 10 min of surfing every time i remember it happening.
i had this happen when i was stock, after i rooted stock, and now on tweek 2.0
Had that issue yesterday on 4G, and it cleared up the same evening. Occasionally will lose data connectivity on 4G, even with it's still showing the connection. It's not very frequent or consistent, and it seems to have gotten better over time. There is definitely some flakiness on the radios on the Charge. A friend was sitting right next to me on his Spectrum yesterday and wasn't having any issues. I think it's likely related to Verizon network, but I think some phones are more sensitive to it than others.
Yeah, happens to me too. I had to disable/re-enable data at least twice today. :/
Sent from my SCH-I510 using xda premium
This happened to me the first couple of days I had the phone. I went to Verizon and they swapped the SIM. Worked fine after then.
re
JihadSquad said:
This happened to me the first couple of days I had the phone. I went to Verizon and they swapped the SIM. Worked fine after then.
Click to expand...
Click to collapse
hmm.. i did have a few sim issues when i got the phone a week ago, after loading a rom the phone said there was no sim inserted or there was a sim error cant remember which.
maybe swap the sim tomorrow to see if that helps.
sounds like it might be a charge radio issue... i am getting what ever killer phone comes out in a few months anyway. Galaxy s3? HTC one X ? Galaxy Journal ?
Motorola hd ?
re
So i got a new sim..
Nothing has changed.
I have netflix and live in a great 4g area and still have to toggle off data 2-3 times a morning on my bus trip into seattle.
It seems like the radio has a hard time figuring out wtf to do once it comes in and out of 4g. I can be sitting at in traffic for 5 min with no signal and flipping the data on and then off... BAM 4g is back.
This makes for annoying netflix / IT Crowd, viewing.
I am glad that i got this phone as a temp solution cheap from craigslist. Motorola Droid fighter or Galaxy S3 will be putting this lump of mediocre electronics to rest in the next month or so.
What radio is installed on your phone? To find this out go to settings/about phone. The baseband version would be your radio. If it says i510.06V.FP1, that means you are on the most up to date radio. I had similar issues before I updated to FP1 but since then, the 3 or 4G has been very quick to connect and stays reliable all day.
One of my buds works for Vzw and he told me that the 4g network is great when it works. In some places vzw is activating 4g network before the network is ready to be deployed. They are doing this because competition has more 4g coverage.
One solution is to set your phone to 3g only and accept reliable slow sppeds or deal with crappy 4g. Eventually vzw will get it right. Wjen though, is anybody's guess.
Sent from my SCH-I510 using XDA