Thank you for your feedback on the Milestone XT720; due to limited resources, we can confirm that this device will not be receiving software updates.
Mark
Motorola Mobility US Facebook Support
Click to expand...
Click to collapse
http://getsatisfaction.com/motorola/topics/froyo_for_xt720#reply_5739472
Remember, in Motospeak: "updates"==2.1 bugfixes, "upgrades"==2.2 or higher. Motorola already announced we won't get any upgrades.
The final question: what is Cincinnati Bell smoking and can I have some?
Mioze7Ae said:
http://getsatisfaction.com/motorola/topics/froyo_for_xt720#reply_5739472
Remember, in Motospeak: "updates"==2.1 bugfixes, "upgrades"==2.2 or higher. Motorola already announced we won't get any upgrades.
The final question: what is Cincinnati Bell smoking and can I have some?
Click to expand...
Click to collapse
What CB smoking i don't know, maybe they have some voluenteurs(sorry, bad english, huh=)) that works on our phone.
Can someone on FB ask that "limited resourses" guys to open our bootloader or give as non locked bootloader, if they droped our phone like this?
Cause we have resources, and will gladly work on our phone.
P.S. moto, thats why you are in such crysis...
gingerbread for xt720 in korea
According to a site, someone has been testing out the gingerbread on a motoroi xt720 from korea, if its possible, can we port it to our Motorola Milestone XT720?
pavithren said:
According to a site, someone has been testing out the gingerbread on a motoroi xt720 from korea, if its possible, can we port it to our Motorola Milestone XT720?
Click to expand...
Click to collapse
Do you believe this http://www.venusvenera.com/2011/05/upgradeupdate-motorola-milestone-xt720_1978.html ?
khalpowers said:
Do you believe this http://www.venusvenera.com/2011/05/upgradeupdate-motorola-milestone-xt720_1978.html ?
Click to expand...
Click to collapse
I think that site is fake. They have many other articles similar to that in their site. But in my screenshot, you can see that someone has actually used a xt720 with 2.3.2 from korea.
pavithren said:
I think that site is fake. They have many other articles similar to that in their site. But in my screenshot, you can see that someone has actually used a xt720 with 2.3.2 from korea.
Click to expand...
Click to collapse
Exactly. That someone has uses 2.3.2 from Korea and that's totally different from that fake site.
Yea im pretty sure this things never gonna be upgraded, updated, or unlocked. i had to return my phone for repairs yesterday (had about 100 dead pixels out of no where) and when i went in to Cincinnati bell they had no idea what i was talking about when i asked about them about an update, and he said " I think they are just gonna wait and upgrade it to 2.3" but i know thats not happening. and when i called and talk to motorola to get the shipping info the guy said "hey we have the same phone" so i said "are they ever gonna unlock it or upgrade it" and surprise surprise he said "no its gonna stay on 2.1" and some other stuff i couldnt understand. so atleast we have some awesome people here at xda that can get right what motorola cant.
easye420 said:
Yea im pretty sure this things never gonna be upgraded, updated, or unlocked. i had to return my phone for repairs yesterday (had about 100 dead pixels out of no where) and when i went in to Cincinnati bell they had no idea what i was talking about when i asked about them about an update, and he said " I think they are just gonna wait and upgrade it to 2.3" but i know thats not happening. and when i called and talk to motorola to get the shipping info the guy said "hey we have the same phone" so i said "are they ever gonna unlock it or upgrade it" and surprise surprise he said "no its gonna stay on 2.1" and some other stuff i couldnt understand. so atleast we have some awesome people here at xda that can get right what motorola cant.
Click to expand...
Click to collapse
I talked to the CBW guys downtown in Career Tower (sub contracted, not corporate store) about the elusive upgrade they are supposedly working on and you would have thought I was the 2nd coming. He was excited but had no idea what I was talking about. I mentioned the Facebook page thinking b/c he is not corporate that he might know more backroom stuff and he had no idea about it. Thank you for xda, b/c CBW's right hand doesn't talk to its left hand b/c it is dolling out money to Motorola for exclusive contracts to outdated or locked phones.
And always remember, even a broken clock is right twice a day.
Nothing surprising here...
Hopefully we get some success with the CM7 soon... Also hope CB does actually come through with that update -but it has been two months+ and we still haven't seen anything...
I just wish Motorola would unlock the freaking bootloader. That's seriously the least they can do... unfortunately that's probably not going to happen.
This very strange because my bell contract told me that they considering going to 2.2.3 I have seen their 2.2.1 update but not the 2.2.3 I don't trust bell but I also here motor is holding them up.
Sent from my XT720 using XDA Premium App
News from CBs Facebook page...
Cincinnati Bell
UPDATE on Motorola Milestone XT720 2.2 OS upgrade: We have scheduled to release the 2.2 OS upgrade in July pending internal approval. We will post more on this when we have new information to share.
Related
just got a tweet from SE canada and they arent gonna release 2.1 until december...
http://twitter.com/sonyericssonca
we can still flash our phones with other country's 2.1 rom or a debranded 2.1 rom
dk2000zx said:
we can still flash our phones with other country's 2.1 rom or a debranded 2.1 rom
Click to expand...
Click to collapse
Exactly as long as they release it somwhere in September ill be happy
Yeah it's probably getting held back for Rogers to test and or lock up the phone like the whole HTC Dream fiasco.
And here i thought, we canadian beat the US for the first time having x10 in our country before them... but now we are last in our update. Where is our justice!
iphonepimp said:
just got a tweet from SE canada and they arent gonna release 2.1 until december...
http://twitter.com/sonyericssonca
Click to expand...
Click to collapse
.
Actually, they say that it will be released sometime between October 1 and December 31. Makes some sense, as it's not expected to be released anywhere until the end of September, and if it falls even a week after that it'll be October.
With that said, it wouldn't surprise me if it does take Rogers until December. Have they even released 026 yet? That's why I rooted and went with the generic ROM. Been running 026 for like a month-and-a-half.
As others have said, as long as a generic X10a firmware gets posted somewhere, we'll be set.
I think Canadian cell phone users were anticipating this though. It happens all the time. For once I almost thought we'd be close to par but I saw that tweet earlier as well.
Ah well. Thankfully there's a strong online community and we'll have this minutes after it's released
bongd said:
I think Canadian cell phone users were anticipating this though. It happens all the time. For once I almost thought we'd be close to par but I saw that tweet earlier as well.
Ah well. Thankfully there's a strong online community and we'll have this minutes after it's released
Click to expand...
Click to collapse
So just wondering, is debranding the same thing as unlocking? I'm looking at the tutorial in Xperiax10.net... they say it might brick the phone so I'm hesitating slightly...
pngface said:
So just wondering, is debranding the same thing as unlocking? I'm looking at the tutorial in Xperiax10.net... they say it might brick the phone so I'm hesitating slightly...
Click to expand...
Click to collapse
Debrand = remove operator logos, apps (bloatware), etc. Lets you use generic FW and FW from other carriers
Unlocking = allows you to use your phone on a different carrier. No more binding to carriers. You'll want to debrand your phone and use a generic FW once it's released... we'll definitely be getting a late update from Rogers.
Absolute BS. Hmm, to change phone or not.. I wonder if we will actually get One-Finger Zoom?
http://www.youtube.com/watch?v=gy4pS2YcKXI
Grr Rawr!!!!
where does it say dec. they say in Q4 and Q4 doesn't start in dec. it starts in oct. sony always said it is going to in Q4
Sent from my XT720 using XDA Premium App Motorola has confirmed that their will be An update that will unlocked bootloaders here the problem to only to carries that support it.
already know it.. but for our xt720?????
Yes if your carrier supports it
Sent from my XT720 using XDA Premium App
r u sure ??
i read the news anywhere.. i think they said "only for phones that got updates this year" ?
I saw on Android Police that it doesn't apply to phones already dropped from updating list. Then again CBW is doing weird things... so maybe they'll manage it.
Guess we'll see.
I believe phone would beincluded because this originally had 2.0 I not how long ago it was but I have a ton they need to include who getting it but I have read were they said its up to the carrier of they support it them those customers will her unlocked. Only time will tell.
Sent from my XT720 using XDA Premium App
Motorola is firmly committed to delivering an unlockable/relockable bootloader solution. This will be applicable to all devices that are scheduled to receive updates in the second half of this year, indicating the possibility that existing, locked devices may receive updates to unlock them in Q3 or Q4 2011.
Click to expand...
Click to collapse
http://ausdroid.net/2011/06/14/an-update-on-motorolas-locked-boot-loader-situation/
@ mchlbenner
hmm, xt720 had 2.1 when it was released.. not 2.0 ?
hmm but maybe if cincinnati bell update is released, xt720 will be one of these devices:
"This will be applicable to all devices that are scheduled to receive updates in the second half of this year"
Click to expand...
Click to collapse
????
Yeah, but CB update is not from Motorola...
Knoedelkopf said:
@ mchlbenner
hmm, xt720 had 2.1 when it was released.. not 2.0 ?
hmm but maybe if cincinnati bell update is released, xt720 will be one of these devices: ????
Click to expand...
Click to collapse
Hmm. I guess July is Q3...
Damnit. Don't you dare get my hopes up.
Mioze7Ae said:
Hmm. I guess July is Q3...
Damnit. Don't you dare get my hopes up.
Click to expand...
Click to collapse
**** Motorola! I bet you will make CM7 work before they unlock the bootloaders.
hm but Q3 wouldn't be bad , right ? july = Q3 = second half of the year ?
Sometimes I ****ing hate having chosen the XT720. I wish I knew as much about android back then as I know now. The guy at the shop in dubai even showed me a Defy...damn man. Even the milestone 2 was better. I ****ed up bad.
U guys are phunny!
U guys are phunny! I don't beleive a word that Moto prints.. they aren't going to unlock us.... Look at their track record... ain't gonna happen fellas. You see their week-ass posts to questions from their own customers on their own support forum... they are liars & a joke. as MCP says "End of Line............."
We may try to port ms1 unlocked bootloader if it will be so...
what is the "ms1" ?
Usually I would not believve motor but this has been CONFIRM and yes motor did help them with update 2.2 but will bell go to bat for us and let bootloader be unlocked.
Sent from my XT720 using XDA Premium App
ms1 = milestone 1
sohrab.naushad said:
Sometimes I ****ing hate having chosen the XT720. I wish I knew as much about android back then as I know now. The guy at the shop in dubai even showed me a Defy...damn man. Even the milestone 2 was better. I ****ed up bad.
Click to expand...
Click to collapse
Me too. Sometime I wish I chose the Milestone instead of XT720. But the appearance of XT720 is cooler than Milestone (my opinion).
Now, I'm waiting for Cincinnati bell
CrystalShield said:
Me too. Sometime I wish I chose the Milestone instead of XT720. But the appearance of XT720 is cooler than Milestone (my opinion).
Now, I'm waiting for Cincinnati bell
Click to expand...
Click to collapse
I really love the look of the XT720 honestly. One of the best looking phones on the market imo. I got it knowing that we would probably never see more than Dexter's Froyo. I only have minor regrets about it (mostly I didn't realize that there was so little RAM and also as I see more Android OS 2.4+ announcements I realize just how quickly this could be totally out of date), but I still like the phone and there was no alternative available on my network anywhere near the price I got this for, so it was definitely a good purchase. If Moto actually unlocked the bootloader that purchase would be even better, but guess we'll see if that ever happens.
check tmo news.com right now.....unable to post link!
LG has continued to stick to it’s message of working fast and furious to push out a T-Mobile G2x Gingerbread update that contains various bug fixes. The problem is right now their message is something along the lines of “we know you are frustrated and we’re understanding so we hope to have some information to tell you soon.” What’s soon? Is it two days or two weeks as it’s already been a month that the G2x has been gone from T-Mobile.com. The time to tell us something has come and gone, now we’re moving into impatience.
Tonight’s information shows that LG hopes to deliver some information about the update in the next few days but not necessarily the update itself. As you can see in the Tweet above there is no indication that the “next few days” means an actual software release. So G2x owners are stuck playing the waiting game yet again. While I understand that neither T-Mobile nor LG wants to give a target date and miss it, perhaps it’s better than not saying anything at all.
@theLGgirl
Maybe a light at the end of the tunnel? I won't hold my breath, but still...
Sent from my butt using XDA Premium App
That message does not sound good to me. I believe they are working hard on it but it almost sound as if there having some problems with it. Doesn't look good. Glad I have a bug free G2X because I don't think there fixing anything.
jrwingate6 said:
That message does not sound good to me. I believe they are working hard on it but it almost sound as if there having some problems with it. Doesn't look good. Glad I have a bug free G2X because I don't think there fixing anything.
Click to expand...
Click to collapse
If they weren't having issues with it then I assume it would be out by now...? I think this was just sent out tonight to help ease the minds of those like us in the forums. Not that I feel better or worse but at least it's some form of "Yes, we know" -Just my opinion of course.
Yeah I posted that info over an hour ago on another thread
Sent from my LG-P999 using XDA Premium App
i'll believe it when i see it.
come on guys and or gals
they said its a strong focus and expeect news in a few days give them a breadk its not like its been 2 months already or something. you should believe them its not like they have been misleading you since prior to launch of the phone.
lg and tmobile are upstanding and wouldnt never lie about stock or anything.
oh hey by the way i have a great deal for the first lucky person to contact me.
i have this bridge i am selling real cheap. its not made by lg or on tmobile its a good deal.
While I love my g2x, I can honestly say that I have never seen such a high end phone get pulled so quickly. LG borked it bog time and now the consumers pay. So T-Mobile exchanges the phone for a lower specification phone and expects us to pay MORE money for the so called "upgrade" to the Sensation. Personally I am pissed how this has been handled!
No one has seen a high end phone get pulled this quickly .....it didn't get pulled....
Sent from my LG-P999 using XDA App
laker666 said:
No one has seen a high end phone get pulled this quickly .....it didn't get pulled....
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Really? They stopped selling it. I have never seen that happen so quickly. Hell even the Evo, which should have been pulled was instead quickly upgraded by HTC. You are foolish if you think that T-Mobile just went out of stock.
EtherealRemnant said:
Really? They stopped selling it. I have never seen that happen so quickly. Hell even the Evo, which should have been pulled was instead quickly upgraded by HTC. You are foolish if you think that T-Mobile just went out of stock.
Click to expand...
Click to collapse
I think they're out of stock or waiting to ship phones with updates pre-installed. I upgraded from the Nexus One and this phone is far superior (except the GPS)
My buddy bought one today...if they pulled it or recalled it they wouldn't be able to sell it in stores....that is where a lawsuit could realistically happen
Sent from my LG-P999 using XDA App
laker666 said:
My buddy bought one today...if they pulled it or recalled it they wouldn't be able to sell it in stores....that is where a lawsuit could realistically happen
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
A lot of the stores are selling them when they have been asked not to. Why? Stores have to meet sales metrics. If you have a new customer signing up and they want the G2x, would you really tell them no?
EtherealRemnant said:
A lot of the stores are selling them when they have been asked not to. Why? Stores have to meet sales metrics. If you have a new customer signing up and they want the G2x, would you really tell them no?
Click to expand...
Click to collapse
lol no stores have been "asked not to sell" g2x's.
I dont know where you guys get all this crazy info from.
I have not seen one official email telling myself, or any other store in my region to not sell G2X's. (although we havent been getting our stock replenished for about 3 weeks now. we still have 2-3 in stock, but due to the recent price hike no one is really interested in the phone)
Bro think logically here...if it was recalled and they continue to sell them, and someone with a buggy phone found that out and could prove it, don't you think T-Mobile would end up losing alot more money with all the legit lawsuits then they would eating the cost of the recalled and discontinued g2x? Once again it hasn't been recalled?
Sent from my LG-P999 using XDA App
'LG delays Optimus 2X Gingerbread update for Brits' article up on reghardware.com.
Would post the link but not yet able to :/
Waeren said:
'LG delays Optimus 2X Gingerbread update for Brits' article up on reghardware.com.
Would post the link but not yet able to :/
Click to expand...
Click to collapse
Lawl. This means that T-mobile customers will only see it by late October or early November.
Hopefully by then, the SGS2 will be released on T-Mobile. This is ridiculous. They must have hired just one person PART-TIME working on this.
Uh, did any of you actually read the article?
"LG will be making the Android 2.3 upgrade available for all priority LG Optimus smartphones starting in June in specific markets and gradually rolling out the upgrade across all regions"
Click to expand...
Click to collapse
It happens that the UK is one of the last markets it gets rolled out to, not that they aren't going to have it completed until September. Other markets will being receiving the update this month.
EtherealRemnant said:
A lot of the stores are selling them when they have been asked not to. Why? Stores have to meet sales metrics. If you have a new customer signing up and they want the G2x, would you really tell them no?
Click to expand...
Click to collapse
Nearly a thousand posts and 91 thanks and this is what you come up with?
People are getting bored. I hope the update hits soon. At least we would have something meaningful to post about.
Hey guys i work for tech support on tmobile a costumer called this morning talking about she got a message from tmobile saying there is an update available for her phone...
This might be the official gingerbread... I havent got it on my g2x yet but we dont push an update to all of the phones at the same time...
So im gonna be looking into this..
And yall keep in mind in this post...
P.s... If your rooted tmobile wont tmobile wont push the update to you you would have to unroot to update the phone...
I'll keep yall posted
The GB update as well as the official MIUI both landing on the same day... this would be sick
Sent from my LG-P999 using XDA Premium App
gypsy214 said:
Hey guys i work for tech support on tmobile a costumer called this morning talking about she got a message from tmobile saying there is an update available for her phone...
This might be the official gingerbread... I havent got it on my g2x yet but we dont push an update to all of the phones at the same time...
So im gonna be looking into this..
And yall keep in mind in this post...
P.s... If your rooted tmobile wont tmobile wont push the update to you you would have to unroot to update the phone...
I'll keep yall posted
Click to expand...
Click to collapse
Just a friendly little anecdote for you. Do with it what you will...
I worked tech support in a call center for a large mobile provider and was terminated for posting on forums after they managed to link me to some posts I had made. They did this by monitoring network traffic in the building, which lead them to my computer since I was posting them while at work. I was fired for the content of the posts, although they were all completely harmless, such as your post. They felt I was divulging proprietary information.
For a long time I kicked myself for posting on the forums with my work computer, but really I should have been kicking myself for posting at all, from any device. In the end, just ask yourself if the risk is worth the reward.
Now, the bright side of this, 6 months later I landed a great job as a network admin for a great company.
Oh and about that company I used to work for, their name started with a T and ended with a Mobile.
well thats not very smart for you to do.....
do you really think im getting on this website from work...
im not DENSE like some people...
gypsy214 said:
well thats not very smart for you to do.....
do you really think im getting on this website from work...
im not DENSE like some people...
Click to expand...
Click to collapse
Dude he was just trying to help
Sent from my LG-P999 using XDA Premium App
gypsy214 said:
well thats not very smart for you to do.....
do you really think im getting on this website from work...
im not DENSE like some people...
Click to expand...
Click to collapse
I think you're missing the bigger point here. As I said in the post, the conclusion I made in the end was that it really wasn't worth it to post at all, regardless of where I was posting. They could just as easily linked me to the posts using other methods, such as overhearing something, or someone tattling. Or maybe I became facebook friends with someone on the forums, and they reported me. There are plenty of ways.
Nevertheless, I did say to do what you will with the story. But seriously, consider the whole risk vs. reward part of it. What are you really getting out of posting small bits of 'insider' information? Probably not much. And believe me, I didn't think I was divulging anything proprietary, but it didn't matter what I thought. My posts were almost identical to yours. I wish someone had said this to me back then (even though I landed a better job in the end).
Anyhow, good luck to you. You probably won't get burned like I did, but as they say... **** happens.
Can someone explain why a rooted phone will not work with the OTA? Is having CWM also an issue? What do I need to do to prepare my phone before the update arrives?
I also do not understand why TMo would not publish the update on their site like they do with all the windows phones.
alpinestars said:
Dude he was just trying to help
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Absolutely right. I later learned that I wasn't the first to be terminated for posting, and I'm sure I won't be the last.
In my last comment I mentioned that I wish someone had given me this bit of 'advice' long ago, but come to think of it, someone pretty much did. I distinctly remember someone replying to me one day and saying that they know other employees had gotten in trouble for posting. I brushed it off just like this guy/gal.
Just trying to pay it forward
jcbofkc said:
Can someone explain why a rooted phone will not work with the OTA? Is having CWM also an issue? What do I need to do to prepare my phone before the update arrives?
I also do not understand why TMo would not publish the update on their site like they do with all the windows phones.
Click to expand...
Click to collapse
You need to revert back to stock for the update. This is because the update is designed to build on the stock OS, not whatever you have on your phone. As far as rooting it and leaving it stock, not sure what the root does to block the ota.
jcbofkc said:
Can someone explain why a rooted phone will not work with the OTA? Is having CWM also an issue? What do I need to do to prepare my phone before the update arrives?
I also do not understand why TMo would not publish the update on their site like they do with all the windows phones.
Click to expand...
Click to collapse
I can't be positive, but perhaps its not so much rooted as flashed with another ROM. I've heard of rooted phones being updated. I've not heard of cooked ROMs being updated.
But, I know nothing for sure.
I don't know if this means anything other than what it says. But I have tried to connect to get software update and it keeps giving me the old can't connect at this time message. Could it be that the servers on their end are overwhelmed with others trying to do the update if it is indeed out?
And another question...I am not a T-Mo suscriber. I use Simple Mobile. Would the update get pushed to my G2x or would I have to manually install it? Thanks
Thanks guys. I am running rooted stock and stayed that way on purpose so I could get the update. I also stayed stock because my phone runs like a champ. Never had a reboot and everything works as intended.
You are probably better off waiting a few days to let our developers get a hold of it anyway.
mahgninnuc93 said:
I don't know if this means anything other than what it says. But I have tried to connect to get software update and it keeps giving me the old can't connect at this time message. Could it be that the servers on their end are overwhelmed with others trying to do the update if it is indeed out?
And another question...I am not a T-Mo suscriber. I use Simple Mobile. Would the update get pushed to my G2x or would I have to manually install it? Thanks
Click to expand...
Click to collapse
The update won't get pushed to Ur phone. Only T-Mobile customers will get the push.
Sent from my LG-P999 using XDA Premium App
alpinestars said:
The update won't get pushed to Ur phone. Only T-Mobile customers will get the push.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
When there are 'Official' releases to multiple carriers, then each carrier would get a push, based on their own agreements with LG. If the phone is a regionally sold phone, also called unbranded, a push is made to them also. Most commonly, you see the unbranded phones get the update first, since the carrier testing does not have to be done.
But, in reality..it is all a crap shoot....so you're still waiting, no matter what.
Anyone have any solid information on this though? There are just too many threads of "I just heard the GB update..." with no solid ROM information or even a picture.
alpinestars said:
The update won't get pushed to Ur phone. Only T-Mobile customers will get the push.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
No biggie, I can wait for it to show up on the LG or TMO website and download it. This probably is another false alarm anyways LOL.
mahgninnuc93 said:
No biggie, I can wait for it to show up on the LG or TMO website and download it. This probably is another false alarm anyways LOL.
Click to expand...
Click to collapse
Yeah, most likely this is a false alarm. I just hope this long awaited update will fix the GPS (takes forever to lock). That's the only issue I have with mine. I don't have random reboots or overheating like others do.
Sent from my LG-P999 using XDA Premium App
Phenomenon said:
Anyone have any solid information on this though? There are just too many threads of "I just heard the GB update..." with no solid ROM information or even a picture.
Click to expand...
Click to collapse
This. Nobody get too excited yet.
Sent from my T-mobile G2
Phenomenon said:
Anyone have any solid information on this though? There are just too many threads of "I just heard the GB update..." with no solid ROM information or even a picture.
Click to expand...
Click to collapse
So, I was wondering....where does one go to get 'solid' information? We're here in a community forum, using fake names. More than half of us can't vote, work in a burger king or in college. We all have a tendency to read and search and google/bing about the G2x.
I for 1 couldn't tell solid information from rumor. I will say this though...if the information you have, comes from Twitter, Android Police, TMONEWS, or anything with a 'Forum' in front of it....its a rumor. If your great news starts with, " I just talked to a TMobile CS...." its a rumor. If you just talked to your friend, who works in a store or is a TMobile CS agent, its a rumor.
You'll either get an OTA on your phone, and recieve the update which you can prove with a screen shot. Or you'll plug into the LG support tool and update, which you can validate again, with screenshots...
All else is rumors. Please post all rumors in the HTC Sensation forum...where they are living the dream.
I just got done talking to a T-mobile rep about some problems I had with my G2x. So he asked for my firmware version and I told him 2.3.3 and then he asked for my kernel version and I told him. Then he told me to do "Checking" on my phone dial-er ,then he said I'm going to get an update in the next 24 hours to 2.3.4. If I don't they said for me to call them. Do you think they are bluffing?
oj0043 said:
I just got done talking to a T-mobile rep about some problems I had with my G2x. So he asked for my firmware version and I told him 2.3.3 and then he asked for my kernel version and I told him. Then he told me to do "Checking" on my phone dial-er ,then he said I'm going to get an update in the next 24 hours to 2.3.4. If I don't they said for me to call them. Do you think they are bluffing?
Click to expand...
Click to collapse
While I can't say that they are wrong, I also can't say they are correct, either. Customer CARE isn't supposed to disseminate that kind of information to begin with, largely for this reason: they don't really know what they're talking about. They aren't briefed on this kind of information and therefore aren't supposed to mislead customers into incorrect information.
oj0043 said:
I just got done talking to a T-mobile rep about some problems I had with my G2x. So he asked for my firmware version and I told him 2.3.3 and then he asked for my kernel version and I told him. Then he told me to do "Checking" on my phone dial-er ,then he said I'm going to get an update in the next 24 hours to 2.3.4. If I don't they said for me to call them. Do you think they are bluffing?
Click to expand...
Click to collapse
Guess we'll find out by tomorrow won't we?
if the update is real please tell us what you did. but i imagine if there was another update it will be all over the forums lol
oj0043 said:
I just got done talking to a T-mobile rep about some problems I had with my G2x. So he asked for my firmware version and I told him 2.3.3 and then he asked for my kernel version and I told him. Then he told me to do "Checking" on my phone dial-er ,then he said I'm going to get an update in the next 24 hours to 2.3.4. If I don't they said for me to call them. Do you think they are bluffing?
Click to expand...
Click to collapse
Make sure you are unrooted and on stock recovery.
Sent from my LG-P999 using xda premium
mt3g said:
Make sure you are unrooted and on stock recovery.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
If this is true this would be fantastic. I could change my mod to firmware designed for TMO (wifi calling would work peeps) and it would hopefully flash a new baseband and solve some sms on 4g issues people are having (hopefully).
I bet I know what happened. The tmo rep probably misunderstood and thought you had the Tmobile G2, which does have a gingerbread 2.3.4 update. Don't waste your time calling those donkeys tomorrow.
Nothing yet. I don't think he would get a g2 and a g2x mixed up. Only because I gave him all my "about phone" information under stock 2.3.3 so who knows.
Sent from my LG-P999 using XDA App
The CSRs at all the companies are notorious for knowing nothing and making stuff up. They are usually the last to know about updates, etc. so I would take with a very tiny grain of salt anything they say about an OTA coming soon.
So, did you get your promised OTA yet?
jboxer said:
The CSRs at all the companies are notorious for knowing nothing and making stuff up. They are usually the last to know about updates, etc. so I would take with a very tiny grain of salt anything they say about an OTA coming soon.
Click to expand...
Click to collapse
I used to be one of those CSRs.. actually I was a Tier 2 PDA Tech Support until they closed our call center... I was top performance on the site, and I didn't make stuff up .. of course, I got all my facts from xda-developers before we ever heard of them at work... plenty of the other tech support reps made stuff up though...
As far as the OP's OTA... I can guarantee the rep didn't know about what they spoke... We have the leaked 2.3.4 from the tracphone device, and while it's nice, there aren't enough differences that T-Mobile would bother with the hassle of doing an update OTA. That said, the firmware is *obviously* built, and they COULD push out such an update... They just won't.
lotherius said:
I used to be one of those CSRs.. actually I was a Tier 2 PDA Tech Support until they closed our call center... I was top performance on the site, and I didn't make stuff up .. of course, I got all my facts from xda-developers before we ever heard of them at work... plenty of the other tech support reps made stuff up though...
As far as the OP's OTA... I can guarantee the rep didn't know about what they spoke... We have the leaked 2.3.4 from the tracphone device, and while it's nice, there aren't enough differences that T-Mobile would bother with the hassle of doing an update OTA. That said, the firmware is *obviously* built, and they COULD push out such an update... They just won't.
Click to expand...
Click to collapse
If you were knowledgeable and didn't make stuff up then you were a rare exception to the rule. What did they do, send your job to India, South America or the Philippines?
jboxer said:
If you were knowledgeable and didn't make stuff up then you were a rare exception to the rule. What did they do, send your job to India, South America or the Philippines?
Click to expand...
Click to collapse
Supposedly they took the tier 2 pda support totally in-house... but honestly their support has really gone down in the last year, I think they were already shopping the company to be sold when they closed my call center.
No. I called them again and they said keep trying. Typical.
Sent from my LG-P999 using XDA App
you know i am tired of people saying that tmobile told them this told them that.
you know what tmobile costumer care and tech support dont know nothing other than whats in their screen. and honestly tmobile will not tell tech/care if there gonna be an update they dont know whats the exact date.
im telling you because i had worked with tmobile tech support.
yes they give us cell phones with the actual update but just to test.
and to be honest some people working at tech support dont even know **** about cell phones and how they work. if its not on their computer they put you in hold or send you to another person.
if you really want to know more about when this update gonna come out if it does. i guarrantee ya xda will be the 1st to know.
If my G2X is rooted with CM7, do I have to worry about T-Mobile pushing an update at me?
EEngineer said:
If my G2X is rooted with CM7, do I have to worry about T-Mobile pushing an update at me?
Click to expand...
Click to collapse
You will never even get a notification for an OTA. They can't push updates out to non-T-Mobile ROMs that aren't on the stock recovery.
Memnoch30 said:
You will never even get a notification for an OTA. They can't push updates out to non-T-Mobile ROMs that aren't on the stock recovery.
Click to expand...
Click to collapse
Not quite true. If you are on a stock rom but not stock recovery, they will push the OTA to you but it will fail to install if stock recovery is not on the device.
jboxer said:
Not quite true. If you are on a stock rom but not stock recovery, they will push the OTA to you but it will fail to install if stock recovery is not on the device.
Click to expand...
Click to collapse
Thanks for the quick correction. I noticed it right after I posted but had to go to a software licensing meeting. I was just coming back to make the edit right now