Little FYI for everyone - Thunderbolt General

FYI NEVER EVER EVER EVER do a ESN swap with a non 4g phone, then try to reactivate the TBOLT, it will kill your sim card. I was having problems with losing 3g and crappy signal on my thunderbolt, so i decided to do a esn swap to see if that would help it, as it did on my fascinate. Well everything went smooth with swapping to my old rogue, but then came the problem. I tried to reactivate my tbolt and it said I had to enter my SIM info, well I did and it said it cannot at this time, blah blah. I called customer service and basically she told me that if you swap from a 4g phone to a 3g phone back to a 4g phone it retires your sim card and its essential rendered useless from that point on. So now tomorrow bright and early I need to get up to go to verizon and get a new sim card. Don't make the same mistake that I did.
Jesse

Call in to do the swap instead of self serve and they should be able to do it without retiring the sim
Sent from my ThunderBolt using XDA Premium App

well its too late, and now i need to get a new one tom..blahh

Thx for advice. Live and learn I guess. Happens daily

Because 3g devices require tying the MDN/MEID to your acct, vs a 4g device tying the SIM Card to your account, it is a security feature that if you remove the Sim, it will theoretically retire the Sim within 24 hours. Sometimes it can retire quicker than that, but avoiding the switch if possible is ideal...

This is not the appropriate forum for this. Nothing to do with dev at all.
./adb signature

Same thing happened to one of the phones on my account, except we called in to have the 4G > 3G swap done. The SIM card was "retired"
Now I see it could have been fixed, what a pain VZW can make something simple...

At least this guy is contributing instead of just random questions that usually shows up here... haha
Thanks for the heads up

inzandity said:
At least this guy is contributing instead of just random questions that usually shows up here... haha
Thanks for the heads up
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Click to collapse
He knows better though, shame on you little kitty, shame on you

Actually, tech support CAN re-enter that SIM into the system... provided you're going to re-use against the same phone number...
I know, because I did this about a month ago... I switched from my TB back to my INC for an hour or two... Tried to switch back via web site.. got error about the SIM, called, CS couldn't help and was clueless, she got Tech Support on, and they re-entered my SIM into the system and my TB was up and running.
Funny... when switching to the INC via the web, it said the sim would become deactivated in 90 days... it was deactivated in under an hour.

I thought changing a phones esn was illegal? How does Verizon let you change a phones esn

KidJoe said:
Actually, tech support CAN re-enter that SIM into the system... provided you're going to re-use against the same phone number...
I know, because I did this about a month ago... I switched from my TB back to my INC for an hour or two... Tried to switch back via web site.. got error about the SIM, called, CS couldn't help and was clueless, she got Tech Support on, and they re-entered my SIM into the system and my TB was up and running.
Funny... when switching to the INC via the web, it said the sim would become deactivated in 90 days... it was deactivated in under an hour.
Click to expand...
Click to collapse
I did the same thing because my tb was activated before i got it and my incredible stopped working so i *228 and reactivated it and then it took like an hour for them to get the tb back on when it came. the 4g dept. had to fix it.

techspecs said:
This is not the appropriate forum for this. Nothing to do with dev at all.
./adb signature
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Click to collapse
hey there mr jerk face. YOU are in the WRONG fourm.
oooo hows them apples? why does everyone have to be such a jerk around here, i dont post often but this one really pissed me off. quit being so quick to judge. YOU are the one whos not appropriate.

rasputin113 said:
hey there mr jerk face. YOU are in the WRONG fourm.
oooo hows them apples? why does everyone have to be such a jerk around here, i dont post often but this one really pissed me off. quit being so quick to judge. YOU are the one whos not appropriate.
Click to expand...
Click to collapse
http://http://forum.xda-developers.com/announcement.php?f=263#td_post_81
Please see section 2.3
http://forum.xda-developers.com/showthread.php?t=1013013
Also please see the second post in this thread
Have a wonderful day

Legacystar said:
I thought changing a phones esn was illegal? How does Verizon let you change a phones esn
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Click to collapse
It is. But what they are talking about is just changing phones on a line of service. But if you tried to change the ESN ON the device, then you would be breaking the law.

1454 said:
It is. But what they are talking about is just changing phones on a line of service. But if you tried to change the ESN ON the device, then you would be breaking the law.
Click to expand...
Click to collapse
Oh OK gotcha

Related

Sooo Many Questions

Okay First I have to say Hi! haha anywho I just bought the Droid 2 Global and I am rather confused, I bought it from a guy and he had cricket on it, but it doesn't have any internet or at the very least it wont let me connect to the internet(He still hasn't canceled his service on the phone) it has a single 1x up top that seems to be pushing out but not receiving anything....I don't know if this is an issue of it not being fully flashed or perhaps he just didnt pay his bill an I wonder will it get fixed once I get it turned on in my name, for some reason I doubt it, so how do I find out if the phone is fully flashed or just half flashed and if it is only half can I change it to full myself? And also with this phone what type of ummm system I guess should it be running because when I took out the verizon simcard it said switching to CDMA soooo yeah kinda confused any help is appreciated and also if I go on a head an root this will it mess with anything need for me to fully flash it, if it's not fully flashed already?
The issues your having isn't a matter of needing to be flashed. The phone sounds like it's been deactivated. You need to activate it on your service now for you to be able to use it.
-Gilgamesh- said:
The issues your having isn't a matter of needing to be flashed. The phone sounds like it's been deactivated. You need to activate it on your service now for you to be able to use it.
Click to expand...
Click to collapse
Well the thing is it's still activated in his name I can send text and call just not get on the net
Maybe he didn't have a data plan...
War-Rasta said:
Maybe he didn't have a data plan...
Click to expand...
Click to collapse
Bingo. You have no way of knowing what he did or didn't have, thus at this point you have no idea what really is or isn't working.
Why are you complaining about not being able to get on the internet on a phone activated in somebody else's name? You should have it properly activated in your name with the correct plan and make sure the balance is current then complain if it doesn't work then.
apollyon0810 said:
Why are you complaining about not being able to get on the internet on a phone activated in somebody else's name? You should have it properly activated in your name with the correct plan and make sure the balance is current then complain if it doesn't work then.
Click to expand...
Click to collapse
Hey troll, why waste your time posting? You are of ZERO help to anyone. I fkn hate annoying trolls like you.
First off, if you are still on cricket, cricket is CDMA only, so sim cards are a no-no.
Second, if there is only a 1x up top, the culprits could be POOR RECEPTION first, or if not, a bad PRL file, which you can update easily by hitting *228. It could be a damaged radio, it could be a ****ty ROM. I flash crickets all the time, err I mean droids to cricket, and usually people pay the least amount of money they can to flash their $300 to $600 phones, ill never get it.
If its a cricket rom with a green iris on boot, then you're in trouble. That's the worst rom PERIOD.
My adive to you, without being liek the TROLL above this post, is to get the phone in your name first, and then find someone who knows what they are doing first, unless you are really dedicated to fixing this yourself.
If you want to ride it solo, then start from a clean wipe, and reflash the PRL, flash a new ROM, reset your APNs, and get on the 55 plan. So you don't worry about autostart and running .sh scripts at startup.
Good luck.
Sent from my Droid using Tapatalk
I fail to see how he was "trolling" since he said the exact same thing that we were saying. Old phone that I have that are now deactivated still show 1x, but will not access any data. Hence, that is the most likely culprit.
1 sentence answer = no help
Sent from my Droid using Tapatalk
I don't know, I kind of agree with the others. How can you know what services are provisioned on the device if you haven't procured service for it. I work in IT and we deal with alot of phones and when we deactivate phones we experience the same thing.

[Q] Re-Activating Charge

I just got my Charge in the mail today and went and activated it, but then realized it was a little to early. I had to switch back to my old phone (Fascinate) and do some updates and now I want to switch back.
When I switched back to the Fascinate it said that I had 90 days to re-activate the 4G phone on the existing SIM card, otherwise I would need a new one. Anyway, so far I haven't figure out how to re-activate. Anyone done this before? Verizon Customer Service is closed now otherwise I would call them up.
Thanks!
You have to get a new SIM card. It says you have 90 days, but the SIM is invalidated seconds after you switch from 4G to 3G. I've done this numerous times.
Mean Bro Greene said:
You have to get a new SIM card. It says you have 90 days, but the SIM is invalidated seconds after you switch from 4G to 3G. I've done this numerous times.
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Click to collapse
Wow, that really sucks. Do they "give out" the SIM cards in the store or is it something that has to be purchased? I am sure that I can get CS to get me another one for free, but that means I have to wait 2 more days.
Seems weird that they tell you that you have 90 days when you really don't.
xceebeex said:
Wow, that really sucks. Do they "give out" the SIM cards in the store or is it something that has to be purchased? I am sure that I can get CS to get me another one for free, but that means I have to wait 2 more days.
Seems weird that they tell you that you have 90 days when you really don't.
Click to expand...
Click to collapse
Yeah, for whatever reason, VZW just won't activate the same SIM twice. I've only gotten them to give me a SIM in store once, and that was when they made a mistake and invalidated my SIM(they swapped the wrong phone to the wrong line). You can easily get another one for free on the website. Just go about the process of activating the Charge, and when it asks for a SIM, choose the option that you need a SIM. I buy them 5 at a time from a vendor on ebay =P
Mean Bro Greene is definitely wrong. Technical support -- that's the second tier of people you talk to, not the first, despite what the menu tree says -- reactivated my SIM card and 3G/4G service after I did the exact same thing (had to switch back to the Fascinate to update the firmware).
You just need to get your call escalated to technical support -- the first tier of support operators can't do it. The second tier can.
And you can actually reactivate the SIM for calls only without speaking to anyone, but you won't have data service until you call technical support. The automated number is (877) 807-4646.
Falcyn said:
Mean Bro Greene is definitely wrong. Technical support -- that's the second tier of people you talk to, not the first, despite what the menu tree says -- reactivated my SIM card and 3G/4G service after I did the exact same thing (had to switch back to the Fascinate to update the firmware).
You just need to get your call escalated to technical support -- the first tier of support operators can't do it. The second tier can.
And you can actually reactivate the SIM for calls only without speaking to anyone, but you won't have data service until you call technical support. The automated number is (877) 807-4646.
Click to expand...
Click to collapse
Thanks. I called them this morning and all that they had to do was manually activate it and then I had to make a call (and he called me to verify as well). So I am back up and running.
Sent from my SCH-I510 using XDA App
Falcyn said:
Mean Bro Greene is definitely wrong. Technical support -- that's the second tier of people you talk to, not the first, despite what the menu tree says -- reactivated my SIM card and 3G/4G service after I did the exact same thing (had to switch back to the Fascinate to update the firmware).
You just need to get your call escalated to technical support -- the first tier of support operators can't do it. The second tier can.
And you can actually reactivate the SIM for calls only without speaking to anyone, but you won't have data service until you call technical support. The automated number is (877) 807-4646.
Click to expand...
Click to collapse
Apparently, I got the Verizon employee that just didn't care enough to help...twice. Good info on this, thanks for that
Sent from my SCH-I510 using XDA App
One thing I learned about Verizon is if you don't like the answer you get once, keep calling back until you get the right answer for you. Yesterday I called to deactivate a line on our acct which had matured and no longer using. During the conversation she informed me that we could have switched the primary line to any other handset a long time ago. Last guy I talked to months ago told me I needed to wait until I could deactivate the line which was primary at the time. I could go on and on. Pretty much every scenario I have had to call about, I have gotten different answers each time. Its kinda sad.
jamesnmandy said:
One thing I learned about Verizon is if you don't like the answer you get once, keep calling back until you get the right answer for you. Yesterday I called to deactivate a line on our acct which had matured and no longer using. During the conversation she informed me that we could have switched the primary line to any other handset a long time ago. Last guy I talked to months ago told me I needed to wait until I could deactivate the line which was primary at the time. I could go on and on. Pretty much every scenario I have had to call about, I have gotten different answers each time. Its kinda sad.
Click to expand...
Click to collapse
I get the same thing, which is why I called twice about the SIM reactivation, two different people told me it was impossible. Then again, this was in March and LTE was relatively new.
Sent from my SCH-I510 using XDA App
When ED01 Froyo first released for the Fascinate it took days of calling to get someone to listen to me and do a DMU/ESN reset on their end. When I finally convinced them and it fixed it instantly(for the time being) I asked the guy to please make a memo so others would not go through hell.
Mean Bro Greene said:
Then again, this was in March and LTE was relatively new.
Click to expand...
Click to collapse
That could definitely be part of it too. Verizon seems to be absolutely horrible at training their support employees about new policies and procedures. Heck, it sounds like the OP had an easier time than when I did it, and my call was only a couple of weeks ago...
should I activate my old Fassy? does it real matter?
Falcyn said:
That could definitely be part of it too. Verizon seems to be absolutely horrible at training their support employees about new policies and procedures. Heck, it sounds like the OP had an easier time than when I did it, and my call was only a couple of weeks ago...
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Click to collapse
I totally agree, and in all my years of hacking and swapping devices back and forth multiple times in a day I learned one thing. When you call VZW to get help for activation or data issues NEVER EVER talk to the person who answers the call. Always request to get transferred to a Tier 2 or Tier 3 tech support agent on the line. They at least know what is up as 90% of the others are clueless.
will2live said:
I totally agree, and in all my years of hacking and swapping devices back and forth multiple times in a day I learned one thing. When you call VZW to get help for activation or data issues NEVER EVER talk to the person who answers the call. Always request to get transferred to a Tier 2 or Tier 3 tech support agent on the line. They at least know what is up as 90% of the others are clueless.
Click to expand...
Click to collapse
Yup, that's what I do. The thing I hate about Tier 1 with Verizon is EVERYTHING can be fixed with a "factory reset".
Even network issues apparently lol. I was having issues here in my work area a few months ago, and I refused to do a factory reset since I knew it was a tower issue as I'm familiar with RF Engineering, frequencies, etc. I finally got ahold of a T3, and got a network ticket put in, two days later, I have LTE again.
T1 is more customer support than anything.

No Service with AT&T

For some reason I can't get any service with AT&T but it picks up service with T-Mobile.
I have it rooted, unlocked with the Ace Hack Kit and running ICS AOSP.
Any ideas?
Edit: I've tried flashing different radios still no luck.
Are you using an ATT SIM? Can you get ATT in your area with a different phone?
I tried three different ATT sim cards and yes there is ATT service in my area.
Your APN settings are probably wrong. Give this thread a look:
http://forum.xda-developers.com/showthread.php?t=1042553&highlight=apn+settings
pazzo02 said:
Your APN settings are probably wrong. Give this thread a look:
http://forum.xda-developers.com/showthread.php?t=1042553&highlight=apn+settings
Click to expand...
Click to collapse
Thanks but it didn't work.
I'm going to cover the obvious. Your putting the sim cover back on right? Its needed for the antenna
marsdta said:
I'm going to cover the obvious. Your putting the sim cover back on right? Its needed for the antenna
Click to expand...
Click to collapse
Yea I do and a reboot. No luck but T-Mobile for some reason works fine.
I also get an error when searching for networks in the settings.
"error while searching for networks"
This is so confusing.
You don't need a correct APN for phone signal. So that shouldn't matter. Could this phone be possibly stolen or involved in an ATT account that was terminated early? Maybe ATT has it blocked from the network?
Agoattamer said:
You don't need a correct APN for phone signal. So that shouldn't matter. Could this phone be possibly stolen or involved in an ATT account that was terminated early? Maybe ATT has it blocked from the network?
Click to expand...
Click to collapse
I was gonna say this, my friend picked up a rooted phone a month ago. Had the same issue as the OP so we called AT&T and sure enough the IMEI # or something like that was reported stolen and had service terminated. They went on to tell him he's S.O.L.
MMM-BACONSTRIPS said:
I was gonna say this, my friend picked up a rooted phone a month ago. Had the same issue as the OP so we called AT&T and sure enough the IMEI # or something like that was reported stolen and had service terminated. They went on to tell him he's S.O.L.
Click to expand...
Click to collapse
This is a really interesting post. This is the first case I ever heard of where AT&T blacklisted a stolen device. I hope it is true. Typically, they just terminate service by deactivating the sim card and don't worry about the device.
Sent from my HTC Inspire 4G using Tapatalk
Agoattamer said:
You don't need a correct APN for phone signal. So that shouldn't matter. Could this phone be possibly stolen or involved in an ATT account that was terminated early? Maybe ATT has it blocked from the network?
Click to expand...
Click to collapse
I did buy this off of a stranger. I have never heard of ATT doing this though.
I found one thread on the net from a nexus owner and he said it was a mobo issue.
sh4rex said:
I found one thread on the net from a nexus owner and he said it was a mobo issue.
Click to expand...
Click to collapse
thats like using google to diagnose your car. apples and oranges. your next step should be to contact ATT and find out if that imei number is listed as blocked from the network before taking wild stabs in the dark from reading forums about phones different than yours.
not to knock you for searching though, it is appreciated
Did a little searching and it seems ATT does not blacklist IMEI codes. Just sim cards. Go figure.
I find it difficult to believe it is a motherboard issue. If it picks up a T-mobile phone signal there is no reason why it should not pick up an ATT phone signal if the sim card is good and there is service in the area.
I gave up and sold it to someone using tmobile
since it was rooted, ATT is still able to block the cellphone? I thought they might lose the connection with this device... Sounds interesting
fernandezhjr said:
This is a really interesting post. This is the first case I ever heard of where AT&T blacklisted a stolen device. I hope it is true. Typically, they just terminate service by deactivating the sim card and don't worry about the device.
Sent from my HTC Inspire 4G using Tapatalk
Click to expand...
Click to collapse
Since fernandezhjr the police of interesting posts wanted to poke some holes in my story...I asked said friend for a little more detail, turns out the phone in question was sold with the simcard in which she tried to use. Shady seller I guess sold the phone and cancelled the simcard on the phone, not sure if the phone was stolen or was actually the sellers phone but regardless that's neither here nor there. Once removing the simcard she was able to use the phone with her simcard.
edit: phone was never rooted. not sure if that matters to anyone.
MMM-BACONSTRIPS said:
Since fernandezhjr the police of interesting posts wanted to poke some holes in my story...I asked said friend for a little more detail, turns out the phone in question was sold with the simcard in which she tried to use. Shady seller I guess sold the phone and cancelled the simcard on the phone, not sure if the phone was stolen or was actually the sellers phone but regardless that's neither here nor there. Once removing the simcard she was able to use the phone with her simcard.
edit: phone was never rooted. not sure if that matters to anyone.
Click to expand...
Click to collapse
Heh heh. Like I said before, no poking, just spotting. I don't think anyone would like misinformation being posted, even if it isn't intentional. And when it comes from a more informed member like yourself that likes to be helpful to others, it is more likely to be accepted and/or acted upon. I also only question you when I've had conflicting experiences or seen reliable sources that conflict. The non blacklisting of devices is one that has been discussed here before and typically pops up in many other forums.
Sent from my HTC Inspire 4G using Tapatalk

NO SERvICE?

wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
ok.. so the problem is.... i bought the phone off someone on craigslist. and the phone worked for 5 months. then it finallly locked up. ^^^^ so i called tmobile and they said that the person that i bought the phone off of did not pay for their first month's service so they blocked the phone from tmobile use. so i'm wondering is there anything i can do to make it work for tmobile.... if not. just unlock it and use it for tmobile?
xaznxb0ix said:
wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
Click to expand...
Click to collapse
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium
AndroidBotx said:
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
the other phone i was switching over to was a 3g vibrant. And it was working with this SIM a few weeks ago. thats strange
Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA
xtrem88 said:
Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA
Click to expand...
Click to collapse
i was using this phone the whole time with a 3g SIM. And i never had a problem until now. it happened randomly
SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?
sduvick said:
SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?
Click to expand...
Click to collapse
yeah. ive used my sim on another phone and it works fine. I tried using my sisters sim card and her husband's and the sidekick still says no service. but on their phone it works fine as well. so its the phone. If i show them the phone wll they say anything though since its rooted.
Go or call tmob they will send a sim free
Sent from my HTC Sensation 4G using xda premium
bump/ was not a SIM issue.
hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?
yogi2010 said:
hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?
Click to expand...
Click to collapse
they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.
xaznxb0ix said:
they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.
Click to expand...
Click to collapse
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.
yogi2010 said:
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.
Click to expand...
Click to collapse
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.
xaznxb0ix said:
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.
Click to expand...
Click to collapse
i was thinking the same thing, that the block should be against the SIM, not the phone. i guess i would call Tmobile and try to reason with them, and see if they can let you use the damn thing!
hope you figure something out!

For those traveling international with the S3

Alright not too long ago, I called verizon to notify them about my travels to Japan, 2 weeks prior my trip (i got back less than 24 hours ago). They did some over the phone stuff, added that 100mb plan. And told me to dial *228, I've been warned about dialing *228 on 4G phones before... But this is a Verizon REP telling me this. So i did it, and i was supposed to dial it again when i reached Japan, to update my roaming with their cell towers.
I did so as well... thought little did i know the message i got when i was in japan said my phone did not work over there (didn't know it at the time had my friend translate the message for me days after i already dialed)
Long story short, I've noticed after my initial dial of *228, I somewhat noticed my phone never connected to 4G again. It bugged me, but i was still able to FORCE LTE Only in Phone Info. But when i had that setting in, i couldnt recieve or send calls, or texts... just blazing fast internet.
In my area since I live relatively close to Los Angeles 4G is pretty much everywhere here. What i dont understand why my phone hasn't connected to 4G ever since i called.
USMC-Delta said:
Alright not too long ago, I called verizon to notify them about my travels to Japan, 2 weeks prior my trip (i got back less than 24 hours ago). They did some over the phone stuff, added that 100mb plan. And told me to dial *228, I've been warned about dialing *228 on 4G phones before... But this is a Verizon REP telling me this. So i did it, and i was supposed to dial it again when i reached Japan, to update my roaming with their cell towers.
I did so as well... thought little did i know the message i got when i was in japan said my phone did not work over there (didn't know it at the time had my friend translate the message for me days after i already dialed)
Long story short, I've noticed after my initial dial of *228, I somewhat noticed my phone never connected to 4G again. It bugged me, but i was still able to FORCE LTE Only in Phone Info. But when i had that setting in, i couldnt recieve or send calls, or texts... just blazing fast internet.
In my area since I live relatively close to Los Angeles 4G is pretty much everywhere here. What i dont understand why my phone hasn't connected to 4G ever since i called.
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I'd pull the sim, reinsert and reboot. You may need to reactivate. Sounds like the rep you talked to was a complete waste of space.
preusstang said:
I'd pull the sim, reinsert and reboot. You may need to reactivate. Sounds like the rep you talked to was a complete waste of space.
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I've tried a SIM pull, no luck. I read somewhere dialing *228 could fry to SIM card? Maybe thats what happened, and i'd need to get a replacement...
What do you mean by re-activate?
I've done factory resets quite a few times already today, as well as the IMEI push/fix just in case... still to no luck
USMC-Delta said:
I've tried a SIM pull, no luck. I read somewhere dialing *228 could fry to SIM card? Maybe thats what happened, and i'd need to get a replacement...
What do you mean by re-activate?
I've done factory resets quite a few times already today, as well as the IMEI push/fix just in case... still to no luck
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There's another command using the keypad you can use to factory reset your phone...i just can't remember it. Something like *#4342..etc. I remember seeing it posted on here somewhere but I would search for "factory reset" and see what you can come up with.
This is what people did when they flashed an AOSP rom and were unable to get 4G...it could likely work for you also. It's worth a shot!
Here is the thread and the command: Back up all your info because your phone will be wiped and make sure you are on a stock based TouchWiz rom...go into dialer and hit *2767*3855#. Allow it to reboot and hopefully you will have full use of your phone. If not, go and get yourself a new sim card at the local VZW.
Marcismo55 said:
There's another command using the keypad you can use to factory reset your phone...i just can't remember it. Something like *#4342..etc. I remember seeing it posted on here somewhere but I would search for "factory reset" and see what you can come up with.
This is what people did when they flashed an AOSP rom and were unable to get 4G...it could likely work for you also. It's worth a shot!
Here is the thread and the command: Back up all your info because your phone will be wiped and make sure you are on a stock based TouchWiz rom...go into dialer and hit *2767*3855#. Allow it to reboot and hopefully you will have full use of your phone. If not, go and get yourself a new sim card at the local VZW.
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Tried that twice during the IMEI push. Still to no avail. I'm going to assume the SIM card got bugged during the *228 process... And would probably need a new simcard. My dad also has the S3, and his connects to 4g just fine in my area... THe things i go through with this phone man... I prefer my bionic if the galaxy's camera wasnt so good.
Sorry about the phone woes but once you're up and running again you will see how this device runs circles around your Bionic.
Getting a new SIM card is easy. Verizon gives them away for free and you can just walk in there. Hopefully you get this taken care of.
Marcismo55 said:
Sorry about the phone woes but once you're up and running again you will see how this device runs circles around your Bionic.
Getting a new SIM card is easy. Verizon gives them away for free and you can just walk in there. Hopefully you get this taken care of.
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Got a new SIM card from the Vz store, fixed my problems, got 4G connectivity back...
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