Yesterday when i got my phone i was able to connect to wi-fi networks and get online. After having synced my device to my email account, i am no longer able to get online. I still connect to a wi-fi network, but after that i cannot view web pages nor am i able to use my email (posted about the email issue in another thread, but now see that it's my internet as a whole that is having an issue).
Really appreciate all the help possible!
I'm an idiot, all i had to do was restart my phone. Please delete this thread.
Related
I know this question was asked before because I read it myself. But when I searched back I cannot even find the question or the answer.
This is what I want to do: when I check my email/internet/etc. I want my phone to look for wifi. Right now the phone is checking 3G/Edge, even when I have my 3G off.
Again, I am sorry but it's way too much info and the search came up empty.
go through the settings your particular account in outlook and going to email setup and then advanced and then in the network conneection drop down change it to "the internet" or someting (which i assume would be activesync or wifi). I don't know if this will work or not. I usually keep mine on my data plan, so for me i choose "rogers internet" because when i hit send receive i want it to connect to my data plan to check the mail, you want opposite.
I am currently trying to get it so that outlook checks mail every 15 minutes only if I am on wifi, and if im not on wifi, no scheduled send/receive, but having a hrd time getting that to work.
Hello...
After putting a new ROM on my phone...I'm having a weird issue. First off, I've double and triple checked my settings and they match what gmail requires and how it was set before the new ROM. secondly, all other data services (weather updates, web browsing, phone class, SMS, etc.) are working perfectly.
But if I try to send an email or manually send/receive, my phone pops out a message from my data connection that says "cannot connect: cannot connect with current connection settings. to change your connection settings, tap settings." and then provides a settings link and dismiss button. The rom used the auto config for ATT which seems to have gotten everything else working as expected, but I simply cannot send / receive email.
If i login to gmail directly from opera, everything works fine - but i cannot receive updates right away - slightly annoying.
Where it gets even weirder is the gmail java app will not download or send messages either.
Does anyone have any idea what may be wrong? Would this be a rom specific issue - or is a configuration for my phone wrong?
Thanks in advance everyone
hate to bump...but just curious if anyone else has experienced anything like this.
thanks.
I'm assuming when you typed in your Gmail address, Windows stated it found the setting and configured everything for you. The problem is Windows configures your Internet connection to be "The Internet". Deep inside the Gmail settings their is an option to change this to "MEdia Net". This may be your problem.
Go to MENU, then TOOLS, then OPTIONS, then click on GMAIL. Then click on EDIT ACCOUNT SETUP, then NEXT 4X, then ADVANCED SERVER SETTINGS. Then change THE INTERNET to MEDIANET. Then some more dones, and nexts, and finish. Hopefully this is the problem for you.
I've had similar problems and got to the point where I suspect it is something to do with ActiveSync.
I could receive emails, but not send emails, unless I deleted my account and reset it up again (not ideal). I started to realise this happened after I had connected via USB to certain connections, i.e. not a charger and not a computer, for example a USB car charger. In these situations the message would pop up asking me what I wanted to connect as: ActiveSync, External Harddrive or whatever the other option is.
It seems to me like the phone wasn't getting the right message and was then getting itself very much confused.
Deleting the account and resetting it up helped. Eventually (last weekend) I have Hard reset.
I'm also careful about which USB connections I now use.
Don't know if this provides some insight or use?
UPDATE: THis just happened to me again and I should point out that I don't use gmail, it's my own domain mail hosted by EasySpace. I suspect the problem is HTC Touch Pro though. I have been listening to music on my Touch Pro with a USB multi connector (3.5mm + power + other USB) connected. Wrote an email and it wouldn't send. Disconnected the cable, still wouldn't send, stopped all running apps (Messenger, ActiveSyn, Windows Media), restarted Messenger and did a send receive. This time it worked.
For me this is definitely a dodgy ActiveSync issue.
Additional gmail problems
I've also had email problems using GMail. I originally set up my gmail account as a pop account (I have my own domain forwarded there) and wanted it to reflect my address as my domain. It originally connected and started downloading the emails. Then the account vanished! The emails are still there and taking up the first account slot in my TF3D, but when I go to accounts it is not listed. After a hard reset I restored with PPM backup and it placed the emails back in there, but still no account listed. I also can't open the emails, I just see the envelope icon with the preview of the last message downloaded. I've since added gmail as IMAP, but also had trouble with that in not being able to send emails. I deleted the account and then added again (IMAP) to try and by-pass the auto setup the phone does for GMail, but still no luck. What's worse, it's added this addition to the 3rd little envelope icon in TF3D, so now I have 1. Non-functioning account 2. Empty 3. Current IMAP
Anyone know where this data is stored so I can at least go clear out the first 2 slots so the current account being used will be the first one in the list? Also, anyone figure out the fix for sending emails? I'll try the advanced setting change from The Internet to MediaNet and see if that works. It's rather pointless having the emailing picture phone that you can't email pictures from!
Changed 'The Internet' to MediaNet, still no go on the sending.
hi,
i am having an issue on my TytnII where i cannot get my email to download from Yahoo.
in pocket outlook, almost mediately when i click send/receive i get 'error syncronising' in bottom left hand corner then a bubble appears with 'cannot connect : cannot connect with current connection settings....'.
any idea whats causing this?
i can get web access no problems and all other comms seem to work fine. Just can't get email to work.
any help appreciated!
p.s. my phone is a UK O2 Stellar (unlocked) and i'mm on t-mobile, dunno if that makes any difference. Standard 02 ROM i think.
if you're positive that your out and inports are set correctly
and ssl and the likes are set correctly
then maybe your cellphone network may be blocking those ports
in which case you can try the same using wifi bluetooth or usb to performe
the same operations
using Wifi i can get a bit further so there is definately and issue with my email contacting the mail server via GSM.
But i think there are also issues with my setting so i will try that first, when i get it working solid through wifi i will try to sort the GSM issues.
thanks,
i have it working fine over wifi now but still having same issue with GSM.
any idea how to resolve? change ports?
i had email working fine on my old phone (hermes) using same SIM and email address.
hi,
i am still experiencing the problem listed in the initial post.
I can connect to internet and browse websites, can access mail on yahoo website, MMS and SMS both work fine but still get 'error syncronising' and 'cannot connect : cannot connect with current connection settings....' when i try to use pocket outlook to download my POP mail.
it works fine when usig WiFi so must be an issue to do with the setting that pocket outlook uses for connecting to web but i cannot see where i can change this.
any help appreciated.
all the experts on this forum who know WM inside out and noone has even a suggestion to help with this problem?
sorry if it is too simple for you, but quite simply, i don't know how to fix it!
Hmmm,
I would say you answered your own question! It just looks like your GSM network provider is blocking this ports since your email settings seem to be correct (otherwise it would not have worked via Wi-Fi either!), so, you will have a hard time finding a solution.
However, here a not-so-convenient workaround:
If you can access other (non-YAHOO) pop-email accounts, try to forward all incoming YAHOO email to that email account, then set also your outgoing messages regarding to the functioning pop email account but as reply email use the YAHOO.
Try to contact your GSM network provider's technical stuff to verify your settings / ports. If they can asure you that this ports are not blocked, well, then there is only 1 other party to contact: YAHOO themself!
If you are a paid YAHOO SUBSCRIBER and you upgraded to the pop email account at YAHOO, they might be able to walk you through. If you use only YAHOO's free email: the free service does not work with pop email clients - only via their webmail.
hi,
thanks for the suggestions.
i am fairly convinced it is nothing to do with Yahoo as i can access when using wifi so that rules them out (no?) it also confirms the pop settings etc are correct as i can send and received mail with no problems.
using GSM I can access the rest of the web and i have previously used the same sim in another WM device to access email with no problems so forbidding a change to t-mobiles policy at exactly the same time as i switched phones i think it leaves only the phone as the possible cause.
i have tried t-mobiles technical helpdesk who are still to get back to me after 3 days... i am not holding my breath.
i think it may be something to do with it being an O2 phone/ROM and that it may be trying to connect using their settings when using email? does that sound reasonable?
i will flash a new ROM in the new year when i get new satnav software to replace the dodgy copy of TomTom on the device when it was delivered. hopefully that will solve it.
Thanks for your help.
I'm usually not one to start new threads, and believe me, I've searched for this issue and can't find it anywhere. If I haven't searched well, and you can provide a link, please do. Here's my problem:
I have a Yahoo mail account setup on my Vodafone (UK) branded Touch Pro (stock ROM), and I have a very odd issue. When on wifi, I have absolutely no problem sending and receiving emails. It connects, logs on, and does it's thing perfectly. However, when trying to send/receive email from this same account using regular data connection on the phone, it connects, and when trying to log on, prompts me to "Check user name and password and try again" I even re-enter my password, and still no go. Now here's where it gets really odd - sometimes (although it's rare) it actually does work through the data connection and sends/receives fine. I can't seem to figure out what's different about the times it works, and doesn't work. It has worked when I'm not roaming, and usually doesn't work when I'm not roaming. It has worked when I'm roaming, and mostly doesn't work when I'm roaming. The only pattern I've been able to figure is that it has never worked when receiving a 3G signal, and sometimes works when receiving a 'G' signal.
Anyone experienced anything similar?
I'm in the US on att and get the same problem every now and then. Yesterday I successfully downloaded my email and then 5 minutes later it was saying my password or name was incorrect. This morning it is working again.
I have no idea what is going on, but it does get annoying.
Problem #1:
My Captivate has been a little spazzy lately. It'll connect successfully to the home wifi sometimes, and then unsuccessfully others (it'll get stuck at "Obtaining IP address" then become "Unsuccessful"). If it connects, it'll stay connected for the whole day and work wonderfully. I've tried resetting my phone, forgetting the stored password and re-entering it; the signal shows full strength, but it's still unsuccessful. It'll connect fine to open networks, like the school public network, but it's only connected maybe 2 out of every 5 tries at home. I haven't been able to connect all day today. Is there anything I can do to fix this? I've heard about getting a static IP address, but I've connected before, so why can't I connect again?
Problem #2:
My other problem is SMS text related. Texting is great on the captivate, except for a few strange quirks. There are a few ppl on my contacts (with 10 digit phone numbers) whom I cannot text. I can receive texts from them, but when I reply the message is "sent," but they never receive it. Likewise, I linked my AIM account to my phone number so that IMs get texted to me if I'm ever not connected. I receive the texts, but when i reply, the same thing happens. They are "sent," but never received. It's not the SIM card; I switched phones and it works perfectly fine.
If anyone can help me, I'd be eternally grateful!
Thanks!
-Hal