[NS4G] CAnt Update Profile/PRL? Fix.. - Nexus S Q&A, Help & Troubleshooting

I've read a few posts that Nexus S 4g owners Cant update their Profile/Prl. And on a few rare occasions after rooting and Flashing a ROM they lose all data connection and even the ability to make a phone call.
While this is not a direct fix, knowing how to fix and going about it will save you time and Hassle dealing with oblivious Sprint Tech or going to the store and trying to explain the problem to oblivious Sprint employees.
First off being Nice over the phone and sounding some what educated can help especially in this situation. In my experience sprint employees/Tech do not realize that you need to utilize the "*#*# _ _ _ _#*#*"
What worked for me may not work for you. But in most cases Im sure it will because you Either HAVE A BAD MSID or it some how got erased in flashing A ROM..BOTH OF THESE instances happened to me hence this is why i am writing this.
You need to call sprint and request a new MSID they should be cooperative.
Next they will give you your MSL # if you do not already have it...
They will tell you ## YOUR MSL## remember that wont work..
What will.. *#*# MSL#*#*
you will go in and edit your MSID.
The MSID is directly related for your device to function and receive network dates. In the past and even now THIS HAS FIXED MY NEXUS S 4g. Now i can receive profile and my PRL UPDATEs SUCCESSFULLY. AND I AM ALMOST POSITIVE IT WILL FIX yours as well. I have no idea why this has happened to some of us NS4G owners but it is a easy fix and beats waiting for a phone and dealing Stupid employees that obviously read from a script..
If you get uncooperative sprint rep just hang up and call back, no use arguing with idiots..

What work for me was
*#*#786#*#*
Then reset and will ask for MSL, if you don't have it and you phone is rooted (most likely) get terminal emulator from the market and type
su
(Allow permission)
getprop ril.MSL
You should get 6 numbers and that's your MSL
When you do the reset it will erase everything back to stock (no you won't loose root or current rom)
Also your phone will have to reactivate with sprint , mime took like 3 times but finally activate it and you should be able to update prl and profile no problem
Sent from my Nexus S 4G using Tapatalk

i have a ns4g rooted using miui. used both ways and still cant update the data profile. any ideas

braiz84 said:
i have a ns4g rooted using miui. used both ways and still cant update the data profile. any ideas
Click to expand...
Click to collapse
You need aosp ROM (no MIUI )
Sent from my PG86100 using Tapatalk

Thanks, this worked very easily for me. I have been on the phone for 3 days with Sprint trying to fix this, obviously they couldn't do it. I don't know why I didn't look on XDA first.

Related

Sooo Many Questions

Okay First I have to say Hi! haha anywho I just bought the Droid 2 Global and I am rather confused, I bought it from a guy and he had cricket on it, but it doesn't have any internet or at the very least it wont let me connect to the internet(He still hasn't canceled his service on the phone) it has a single 1x up top that seems to be pushing out but not receiving anything....I don't know if this is an issue of it not being fully flashed or perhaps he just didnt pay his bill an I wonder will it get fixed once I get it turned on in my name, for some reason I doubt it, so how do I find out if the phone is fully flashed or just half flashed and if it is only half can I change it to full myself? And also with this phone what type of ummm system I guess should it be running because when I took out the verizon simcard it said switching to CDMA soooo yeah kinda confused any help is appreciated and also if I go on a head an root this will it mess with anything need for me to fully flash it, if it's not fully flashed already?
The issues your having isn't a matter of needing to be flashed. The phone sounds like it's been deactivated. You need to activate it on your service now for you to be able to use it.
-Gilgamesh- said:
The issues your having isn't a matter of needing to be flashed. The phone sounds like it's been deactivated. You need to activate it on your service now for you to be able to use it.
Click to expand...
Click to collapse
Well the thing is it's still activated in his name I can send text and call just not get on the net
Maybe he didn't have a data plan...
War-Rasta said:
Maybe he didn't have a data plan...
Click to expand...
Click to collapse
Bingo. You have no way of knowing what he did or didn't have, thus at this point you have no idea what really is or isn't working.
Why are you complaining about not being able to get on the internet on a phone activated in somebody else's name? You should have it properly activated in your name with the correct plan and make sure the balance is current then complain if it doesn't work then.
apollyon0810 said:
Why are you complaining about not being able to get on the internet on a phone activated in somebody else's name? You should have it properly activated in your name with the correct plan and make sure the balance is current then complain if it doesn't work then.
Click to expand...
Click to collapse
Hey troll, why waste your time posting? You are of ZERO help to anyone. I fkn hate annoying trolls like you.
First off, if you are still on cricket, cricket is CDMA only, so sim cards are a no-no.
Second, if there is only a 1x up top, the culprits could be POOR RECEPTION first, or if not, a bad PRL file, which you can update easily by hitting *228. It could be a damaged radio, it could be a ****ty ROM. I flash crickets all the time, err I mean droids to cricket, and usually people pay the least amount of money they can to flash their $300 to $600 phones, ill never get it.
If its a cricket rom with a green iris on boot, then you're in trouble. That's the worst rom PERIOD.
My adive to you, without being liek the TROLL above this post, is to get the phone in your name first, and then find someone who knows what they are doing first, unless you are really dedicated to fixing this yourself.
If you want to ride it solo, then start from a clean wipe, and reflash the PRL, flash a new ROM, reset your APNs, and get on the 55 plan. So you don't worry about autostart and running .sh scripts at startup.
Good luck.
Sent from my Droid using Tapatalk
I fail to see how he was "trolling" since he said the exact same thing that we were saying. Old phone that I have that are now deactivated still show 1x, but will not access any data. Hence, that is the most likely culprit.
1 sentence answer = no help
Sent from my Droid using Tapatalk
I don't know, I kind of agree with the others. How can you know what services are provisioned on the device if you haven't procured service for it. I work in IT and we deal with alot of phones and when we deactivate phones we experience the same thing.

Have you lost all data? Try this it worked for me!

I lost all data on my phone today but was able to find a fix incase I am not the only one
I have been running Liquid Rom and I have not changed anything for the past few days but suddenly lost all data 3G and 4G.
Verizon support was no help however I was able to fix it by doing the folowing.
Dial ##778#
hit Call
Hit Edit Mode
Type PW of 000000
Hit OK
Hit Modem Settings
Look for REV A and hit it
Select Enable instead of eHRPD
select ok
Hit Menu
Hit Commit Changes
Restart
Got Data Back and am still able to do Voice and Data at same time.
I was told there are some problems with verizons new eHRPD network which is supposed to be what handles Voice and Data Simulcast but as I said I can still surf and talk at the same time.
Just posting incase anyone else runs into this problem.
Update... Verizon sending new phone as I am tired of not having 4g I will post more when I get it
Already done.
Sent from my ADR6400L using XDA Premium App
i just wanted to visit forums and post my findings. Yesterday i lost all data on my device and i tried everything to get it back. I am rooted and after a flashed a kernel everything just dropped. i could only make phone calls and that was it. i tried switching roms, kernels, data/factory resets(including wiping cache and davlik) and with no avail i was stuck. i tried the ##778# method and eventually got 3g back but this should only be a temporary fix because you can lose 4g alltogether and may not be able to simultaneously use voice and data(on other threads i've seen one person say he has been able to i think that may be this thread). this method is known to verizon but is not condoned by them. Anyway what i had to do was take my device back to stock, no root, with s-on, and factory reset my device in bootloader in order to get my signal back. I since have re-rooted and restored a nandroid and everything is still working, so if you run into this issue and it is not on verizons end, this may be your only option. yes it is pita, but so far it is the only option other than the ##778# method and that should not be a permanent fix. here is the back to stock method by jcase
http://forum.xda-developers.com/showthread.php?t=1009423
op says ##778# but it doesnt work on my device. i have to use ##778 so i guess phones may vary
i also wanted to state that there was no network issue in my area at the time this happened
detox246 said:
i just wanted to visit forums and post my findings. Yesterday i lost all data on my device and i tried everything to get it back. I am rooted and after a flashed a kernel everything just dropped. i could only make phone calls and that was it. i tried switching roms, kernels, data/factory resets(including wiping cache and davlik) and with no avail i was stuck. i tried the ##778 method and eventually got 3g back but this should only be a temporary fix because you can lose 4g alltogether and may not be able to simultaneously use voice and data(on other threads i've seen one person say he has been able to i think that may be this thread). this method is known to verizon but is not condoned by them. Anyway what i had to do was take my device back to stock, no root, with s-on, and factory reset my device in bootloader in order to get my signal back. I since have re-rooted and restored a nandroid and everything is still working, so if you run into this issue and it is not on verizons end, this may be your only option. yes it is pita, but so far it is the only option other than the ##778 method and that should not be a permanent fix. here is the back to stock method by jcase
http://forum.xda-developers.com/showthread.php?t=1009423
OP you need to remove the last # on the ##778# it should be ##778
Click to expand...
Click to collapse
no it is ##778# then dial...not ##778. if you try ##778 with out the last pound, it fails...
nosympathy said:
no it is ##778# then dial...not ##778. if you try ##778 with out the last pound, it fails...
Click to expand...
Click to collapse
thats odd cause mine wont work with the last # I could only do it with ##778
edit: just tried again and mine wont work with the last #
I have tried this on several roms and definetly seemed to help me. but i have noticed certin roms this no longer works (such as the latest virus rom)
Verizon sent me a new phone. I set the rev a back to ehprd on my original phone then removed the battery and sim and placed into new phone and instantly had 4g back. So just to see I put battery and sim back on rooted original phone and to my surprise 4g was back. Will post more after I run it for a while. Perhaps the sim needed reprovisioned?
Sent from my ADR6400L using Tapatalk
denonlake said:
Verizon sent me a new phone. I set the rev a back to ehprd on my original phone then removed the battery and sim and placed into new phone and instantly had 4g back. So just to see I put battery and sim back on rooted original phone and to my surprise 4g was back. Will post more after I run it for a while. Perhaps the sim needed reprovisioned?
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
This is true. The people at verizon did this to my phone once when I had the same problem.

[Q] Unknown Baseband???

been searching for 10+ hours and no luck or solution.
i was on gummycharged ep1f/ep1h rom and everything was working fine until today.
i don't know what triggered it, but my phone just restarted and then lost all signal.
after searching and looking at phone info, i found first line under baseband version shows "unknown".
tried flashing to every possible roms out there using odin and it would not bring the phone back to life.
funny thing is i have no problem w/ 4glte service, which allows me to surf and download but no voice service.....
do i have no choice but to go to verizon for replacement phone?
thank you.
xc1097 said:
been searching for 10+ hours and no luck or solution.
i was on gummycharged ep1f/ep1h rom and everything was working fine until today.
i don't know what triggered it, but my phone just restarted and then lost all signal.
after searching and looking at phone info, i found first line under baseband version shows "unknown".
tried flashing to every possible roms out there using odin and it would not bring the phone back to life.
funny thing is i have no problem w/ 4glte service, which allows me to surf and download but no voice service.....
do i have no choice but to go to verizon for replacement phone?
thank you.
Click to expand...
Click to collapse
yeah I'd take it into them, sounds like some hardware got fried.. however I'd probably try to flash a froyo rom for whatever good it'd do, if they somehow can check baseband and it shows GB your warranty is void and they will not fix or replace it
blazing through on my VZ Droid Charge 4G
found this over in the Galaxy s 9000 forum (wc8 posted it)
Mine now works fine
so what was the cause - still no idea
so what did help - rebooting the phone couple of times without the sim inside
heads up !
worth a try and not my fault if something blows up...
Begin minor rant:
Isnt it sad that we (everyone including devs and XDA as well as casual helpers like me) have to put that final line in there so they dont get blamed/flamed if things get f'd up?
/rant
Had the same problem with my Fascinate. After a flash I lost all 3G and phone capabilities. What I did was reset my phone line with the esn of an old phone I had lying around. Go to this thread. It will show you what you need to do.http://forum.xda-developers.com/showthread.php?t=1051543. I took mine to Verizon, and also spent hours with tech support and, to no avail. This esn swap did the trick. Good luck.
did the stuff you were flashing include the radios? like this one?
http://forum.xda-developers.com/showthread.php?t=1172182
or this thread?
http://forum.xda-developers.com/showthread.php?t=1111486
yes, all the roms i flashed had full radio from ED1, ED2, EE4, EP1F
none worked....
i'll try to search and see if esn method works that someone mentioned above.
keeping my fingers crossed....
currently, phone is @ stock ee4 unrooted w/ no baseband for cdma radio.
if anyone else is having same problem, do not run esn swap!!!
it will cancel your unlimited data and there is no way to bring it back.
thank god i read it before i tried it....
phone still no go with unknown baseband.....
HELP?!?!? PLEASE?
xc1097 said:
if anyone else is having same problem, do not run esn swap!!!
it will cancel your unlimited data and there is no way to bring it back.
thank god i read it before i tried it....
phone still no go with unknown baseband.....
HELP?!?!? PLEASE?
Click to expand...
Click to collapse
i called Verizon and had them do it over the phone. In other words, they moved my line to a dummy ESN on their end and some random number to my phone and then switched it right back, all while my phone was off, so when my phone was turned back on it got re provisioned on their network, which fixed my 3G data issues......but i dont think this is the OP's solution. When i had that problem I had phone service, just intermittent or no 3g data is all
xc1097 said:
if anyone else is having same problem, do not run esn swap!!!
it will cancel your unlimited data and there is no way to bring it back.
thank god i read it before i tried it....
phone still no go with unknown baseband.....
HELP?!?!? PLEASE?
Click to expand...
Click to collapse
You won't lose your unlimited data unless you switch to an ESN that is not a smartphone. I have switched my line a couple times and still have unlimited.
Sent from my SCH-I510 using XDA App
well if you are stock ee4 unrooted I think you are golden. Take your phone to verizon and have them deal with it.
H3Dude said:
You won't lose your unlimited data unless you switch to an ESN that is not a smartphone. I have switched my line a couple times and still have unlimited.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
I am not sure abotu this (not saying it is wrong but I never tried) I say take the 20 minutes on the phone with VZW and let them do it...
UPDATE
took it to verizon store twice, got sim cards replaced twice at two different locations.
still no go, rep recommended me to contact replacement center.
talk to tech for and hour trying to figure it out,
the tech announced that my cdma radio is fried.....
so i asked when i'll get the replacement and he said sometime on tuesday.
and i asked if i could use my really old LG non-smart phone for time being and he said i'll loose my unlimited data and moved to 2gb tiered data plan...
so i guess i'll be out of service until tuesday....
piizzadude said:
I am not sure abotu this (not saying it is wrong but I never tried) I say take the 20 minutes on the phone with VZW and let them do it...
Click to expand...
Click to collapse
its absolutely true...no problem if you go through VZW to do the swap
jamesnmandy said:
its absolutely true...no problem if you go through VZW to do the swap
Click to expand...
Click to collapse
Hey I believe ya, I am just in the better safe than sorry frame of mind when it comes to the unlimited data structure. It does make sense though since i did switch from the fascinate to the charge without losing it
they told me this will only work if you went from smart phone to another smart phone.
however, if you went to non smart phone and then smart phone, you'd lose your unlimited plan.
I'm surprised this couldn't be fixed with a software flash. I came from a Samsung Epic and this was a regular occurrence on at least one of the Gingerbread leaks. Happened to me at least once - used ODIN and reflashed the whole shebang (full TAR with modem) and got it back up and running.
i wish there was an easy fix like you said.
then i don't have to wait for them to send me replacement device and also saves me from hassle of reapplying invisible shield. the maximum protection kit is pain in the ass to apply.
i've flashed with every single rom+radio out there in many different order with both odin 1.3/1.7/1.8 and samsung pstlite.
i've also tried flashing radio only and still no luck.

[Q] Serious problem with g2x, no service baseband problem?

I seriously need help with this. My phone info is this
LG-P999
Android 2.3.3 stock
Baseband: M6600A-SCAUTNZ-2.0.9720T 1[JUL 15 2011 10:00:00]MP;TRULGE_08.09.02R_MDM.
Kernel Version: 2.6.32.9
The phone has all the information about the carrier but does not connect to the network, it even recognizes a network with -89dbm but does not connect.
I don't know what's happening. When you start the wifi calling app it works but can't sustain a connection on its own. I need your phones baseband info to compare. Also i noticed on the hidden menu accessible by dialing 1809*#999# when you go to the modem setting the following menus says:
QCRIL/Android log on/off: not implemented yet (RIL)
PDP Setting: not implemented yet (RIL)
and so on with the others. I need help from people with working g2x to check this and compare the values, cause i don't know what to do. I have flashed several roms eve the stock, and i have noticed that when i flash the v10f and connect the phone to the computer the lg tool recognizes the phone as if it had the v21e leaving me without the possibility to upgrade the software, I think it is because of the baseband on the phone. I sincerely ask for your help on this. Thank you
I'd try requesting a replacement, or trying the Update method for refurbs.
Sent from my LG-P999 using XDA Premium App
Well i have tried all existing methods and nothing, cause the lg tools recognizes the actual phone model which is p999dw and wont let me upgrade because of the baseband version, and as for a replacement this is a phone o got from craigslist.
daniel86bm said:
I seriously need help with this. My phone info is this
LG-P999
Android 2.3.3 stock
Baseband: M6600A-SCAUTNZ-2.0.9720T 1[JUL 15 2011 10:00:00]MP;TRULGE_08.09.02R_MDM.
Kernel Version: 2.6.32.9
Click to expand...
Click to collapse
You seem to have the most current version, which makes me wonder about your SIM card. Perhaps you need a new one if it is an older SIM or possibly damaged.
Well My sim card is only 2 months old, it came with my htc sensation, whe I put it on the sensation works but not on the G2x i have also tried it on my father's hd2 and also works, Thank you all for your response, I feel very lucky to be an XDA member.
I will go to T-mobile tomorrow to get another sim and test.
You try a hard reset yet?
If not just hold the volume up rocker and power button for like 10 seconds and it will reboot.
Today i got a new sim card and nothing, still the same keep saying no service, when i try to call says not registered on the network
Did you ever get this issue resolved I am having the same problem...exactly, got a different sim and now I want to try to re-flash the base band if possible? Does anyone know of this issue and any way to fix without dealing with T-mobile?
Unfortunately I had this and I tried everything, went to a T-Mobile rep and they tried trouble shooting, switching sims, hard reset, I even changed roms, went back to stock froyo and gingerbread and still nothing. I'm having a new G2X replacement shipped to me free of charge from T-Mobile already. Go to your T-mobile rep and ask him to fix it (he will try and fail and will open a case with you) then if you have warranty you can get a replacement G2x.
kharnage said:
Unfortunately I had this and I tried everything, went to a T-Mobile rep and they tried trouble shooting, switching sims, hard reset, I even changed roms, went back to stock froyo and gingerbread and still nothing. I'm having a new G2X replacement shipped to me free of charge from T-Mobile already. Go to your T-mobile rep and ask him to fix it (he will try and fail and will open a case with you) then if you have warranty you can get a replacement G2x.
Click to expand...
Click to collapse
Even if you didn't purchase the phone from T-mobile? I bought the phone from Craigslist.
XMarinE said:
Even if you didn't purchase the phone from T-mobile? I bought the phone from Craigslist.
Click to expand...
Click to collapse
I purchased my phone from some guy on Amazon, just try to go to a T-Mobile rep and don't tell them you purchased it off someone else even though they might be able to check.
Dial *#*#4535#*#* on your phone and give us screenshots of the phone status. Maybe that can give a clue as to what is going on. Scroll past your IMEI and do a screenshot (power and home) then scroll down to mid screen do another screenshot and then scroll all the way down and do a third screenshot. Post them here and maybe we can figure out what is going on. Did you make sure you have the correct RIL also? Some people with your issue have flashed CM7 nightly and then flashed back to another rom and this issue has gone away.
jboxer:
Will try...after a reboot or after I get the T-Mobile to load up again because that just gets me to the dialer again. I am in the process of making a video on Youtube and see if it helps resolve the issue...?? I SCREAM SANDWICH where are you...LOL!!
Do you have a tmo sim? U need to get the phone unlocked if u dont
Yes I do have a Tmo sim...and service.
You got took by the person on craigslist. Always test before you buy. #1 rule...
Sent from my LG-P999 using xda premium
T-Mobile is also now blocking IMEIs from the network. So that is also a possibility, especially when the phone is showing that it recognizes the network, but won't connect.
I think the only way T-Mobile will block the IMEI is if someone used installments to get the phone, and then the account canceled before the first payment.
Sent from my LG-P999 using XDA App
butterbeam said:
You got took by the person on craigslist. Always test before you buy. #1 rule...
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
No..the phone did work when I tested it. It was not rooted or unlocked. It worked fine...all of a sudden it stopped? I can use any other carrier card and it will work flawlessly. I have a Straight Talk card and can plug it in and no problems..only the data is 2g(Edge) speed on the G2x. Calls and MMS and it shows AT&T as the carrier while the sim from Straight Talk is in. Only the T-Mobile one has an issue. I had the phone for more than 3 months without any problems. I don't think I got took if there weren't any apparent red flags at time of purchase. I took the sim from my old phone at time of purchase and said I want to check it out first and the previous owner agreed. I think the issue is with T-Mobile and the way their equipment works with LG G2x. I am posting a video on YouTube in the next few days to let people see what happens with different scenarios.
XMarinE said:
No..the phone did work when I tested it. It was not rooted or unlocked. It worked fine...all of a sudden it stopped? I can use any other carrier card and it will work flawlessly. I have a Straight Talk card and can plug it in and no problems..only the data is 2g(Edge) speed on the G2x. Calls and MMS and it shows AT&T as the carrier while the sim from Straight Talk is in. Only the T-Mobile one has an issue. I had the phone for more than 3 months without any problems. I don't think I got took if there weren't any apparent red flags at time of purchase. I took the sim from my old phone at time of purchase and said I want to check it out first and the previous owner agreed. I think the issue is with T-Mobile and the way their equipment works with LG G2x. I am posting a video on YouTube in the next few days to let people see what happens with different scenarios.
Click to expand...
Click to collapse
If the phone is working with Straight Talk (AT&T) and not T-Mobile then I do believe it is a blocked IMEI issue. The person that sold it to you probably stopped paying their bill. T-Mobile doesn't block the IMEI until they send the account to collection, which takes about three months or so. You can probably call TMO and ask them to check the IMEI and see if they blocked it (if the CSRs can check the blacklist database). This blocking of the IMEI is specific to T-Mobile only so it would not affect AT&T's network or using the phone on any other carrier in the world.
jboxer: Will check on that issue...thanks jboxer
---------- Post added at 02:25 PM ---------- Previous post was at 02:21 PM ----------
jboxer said:
If the phone is working with Straight Talk (AT&T) and not T-Mobile then I do believe it is a blocked IMEI issue. The person that sold it to you probably stopped paying their bill. T-Mobile doesn't block the IMEI until they send the account to collection, which takes about three months or so. You can probably call TMO and ask them to check the IMEI and see if they blocked it (if the CSRs can check the blacklist database). This blocking of the IMEI is specific to T-Mobile only so it would not affect AT&T's network or using the phone on any other carrier in the world.
Click to expand...
Click to collapse
Can I check any IEMI database? I checked one from a Australia database and it said the status is unlocked? Are there any United States places to check or do I need to contact T-Mobile?

[Q] How to get Nexus 5 to work on Sprint

I recently bought the nexus off someone and found out it was the one that came from tmobile but was factory sealed. I put in my sprint sim from my htc one but it wouldnt activate to the network. after the setup process it shows that its on sprint but cant make or receive calls or texts( no data). I know the nexus can work for all sprint its just getting them to enter in the IMEI manually which they say they cant do. Id rather not go through the process of reselling and finding on that someone got from sprint so has anyone gone through this issue that got it working?
Aserka said:
I recently bought the nexus off someone and found out it was the one that came from tmobile but was factory sealed. I put in my sprint sim from my htc one but it wouldnt activate to the network. after the setup process it shows that its on sprint but cant make or receive calls or texts( no data). I know the nexus can work for all sprint its just getting them to enter in the IMEI manually which they say they cant do. Id rather not go through the process of reselling and finding on that someone got from sprint so has anyone gone through this issue that got it working?
Click to expand...
Click to collapse
you have to call them to add your imei into their system. nexus 5 that sprint sells already is in their system, but yours came from tmo. so it manually has to be put into their system. problem is many sprint reps dont know that and will tell you its not sprint compatible. but it is, they just dont know.
simms22 said:
you have to call them to add your imei into their system. nexus 5 that sprint sells already is in their system, but yours came from tmo. so it manually has to be put into their system. problem is many sprint reps dont know that and will tell you its not sprint compatible. but it is, they just dont know.
Click to expand...
Click to collapse
Ill have to go to an actual sprint store ( and not the retail owned on near me) to see if they have experience with it. Calling customer service yielded me no help. Would rooting be an easier approach?
Aserka said:
Ill have to go to an actual sprint store ( and not the retail owned on near me) to see if they have experience with it. Calling customer service yielded me no help. Would rooting be an easier approach?
Click to expand...
Click to collapse
If you live near a store - go. But now you know what you're asking g for, calling should be easier.
Not sure how you think root will help? You can't force your details into the sprint system with root.
Sent from my Nexus 5 using Tapatalk
Aserka said:
Ill have to go to an actual sprint store ( and not the retail owned on near me) to see if they have experience with it. Calling customer service yielded me no help. Would rooting be an easier approach?
Click to expand...
Click to collapse
you usually have to get a tier 2 tech support person to get the IMEI added into their system.
root has nothing to do with adding stuff into their system.
rootSU said:
If you live near a store - go. But now you know what you're asking g for, calling should be easier.
Not sure how you think root will help? You can't force your details into the sprint system with root.
Sent from my Nexus 5 using Tapatalk
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To be able to flash sprint radios. Though if activation can only come through the store then ill go with that
Aserka said:
To be able to flash sprint radios. Though if activation can only come through the store then ill go with that
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- You don't need root to flash radios
- Radios won't help you connect to sprint
- Dont think there's such a thing as a sprint radio on the n5
- All radios work on sprint.
Sent from my Nexus 5 using Tapatalk
While there technically is no such thing as a sprint specific Nexus 5, from a practical standpoint there is in that Sprint did not load any of the IMEI numbers into their system from the devices that were sold directly from TMobile. Without the IMEI number in Sprint's system, their frontline agents have no way to activate the phone. As was mentioned in a previous message you have to get elevated high enough within Sprint to get the IMEI number added to the system. I have not personally tried that but have heard that the results are hit and miss.

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