I'm returning my current Captivate to ATT because it has way too many random shutdowns, it gets really annoying having to boot up the phone every 5 minutes. They sent me a replacement but currently I can't get ODIN to recognize the phone so I can flash it back to stock. I have Continuum running on it right now.
Could I just remove root and send the phone back? Or does anyone here have experience returning a phone with a custom ROM back to ATT? I don't want them to call me back and blame the custom ROM for the shutdowns and then in turn charge me for the replacement.
Thanks.
Yes you have to use one click and return to stock before returning phone. Custom roms and root void warranty.
Turn phone off. Plug in usb to pc. Hold volume up+down. Plug in usb to phone. Should go into dl mode and press start on one click odin.
Sent from my GT-I9000 using XDA App
I have a similar question, I have loaded GB continuum rom. If I return to stock with the one-click return to stock, will restore all GB boot loader?
Luckily I have an ATT return center not too far from me. I can walk in there and get a replacement. I am hoping to get one with better GPS performance (I know they exist).
random228 said:
I'm returning my current Captivate to ATT because it has way too many random shutdowns, it gets really annoying having to boot up the phone every 5 minutes. They sent me a replacement but currently I can't get ODIN to recognize the phone so I can flash it back to stock. I have Continuum running on it right now.
Could I just remove root and send the phone back? Or does anyone here have experience returning a phone with a custom ROM back to ATT? I don't want them to call me back and blame the custom ROM for the shutdowns and then in turn charge me for the replacement.
Thanks.
Click to expand...
Click to collapse
Removing root wont change the fact that you have a custom rom. Make sure your in download mode on your phone, make sure odin is open first then plug in your phone. If it wont recognize your phone, try other usb ports or restart your comp. Make sure you use one click odin.
hashish16 said:
I have a similar question, I have loaded GB continuum rom. If I return to stock with the one-click return to stock, will restore all GB boot loader?
Luckily I have an ATT return center not too far from me. I can walk in there and get a replacement. I am hoping to get one with better GPS performance (I know they exist).
Click to expand...
Click to collapse
If you use the one click odin and master clear it will look like you never modded your phone.
I just did this at lunch today. Was having so many problems with my phone. 100% Sure I had faulty hardware and nothing software related. So this is what I did. I Odin-1 Clicked back to stock. Well one of my issues I was having was that even with Odin I would get a boot loop. It did get past the sbin and bootloaders, and replaced the flash screen with ATT and those annoying 3G Bars. Didnt even waste my time going to a retail store, went straight to a warranty store. In the store I explained the boot issue, and I was out with a replacement within 10 minutes. Granted if your Odin-1 Click works, you should be fine.
Sweet guys, thanks! I'll probably do this sometime next week.
Cool, thanks for the replies. I'll give it a shot on another computer because I can't seem to get ODIN to recognize the phone. I've tried 3 different USB cables. ODIN does recognize the phone when its on and running but I know you can't do anything with ODIN if the phone is on.
Try reinstalling pc drivers for phone see if that works.
Sent from my GT-I9000 using XDA App
...and using the back USB connectors if you are using a desktop.
Thanks guys. I was really trying to do this and this thread confirms all my questions.
Sent from my Galaxy S captivate
Related
Hello Everyone,
I have a rogers captivate. I was trying to update to 2.3 android using Odin . I followed the whole process as stated. After rebooting, I got AT&T logo??? and the phone will not boot, go into recovery mode, or connect to my computer. Have I messed up my phone. Please advice.
how did you get an AT&T logo if it doesnt boot?
also what part of the process were you at? gingerbread shouldnt give the white ATT screen
it should give the "i9000" screen with gingerbread.
or were you flashing stock ATT first?
there is nothing wrong with having the wrong boot screen AND A FIX WAS RELEASED LAST NIGHT FOR GB
the fix for stock ATT has been out for a while. AND MY STOCK ROM FIXES IT TOO!
did you read the part about the button combos changing with gingerbread? or if you are on the ATT stock, use old button combos. Also you should have found my stock rom link before flashing, info there too!, its in my sig,
you have to give us more information to help you.
I beleive I was installing it to stock ATT first. That is when this happened. I was on Odin one click install. I remember the phone saying "do not disconnect the target". then all the installation was done from odin. This phone had 2.2 from samsung.Right now all that happens is that the phone starts and a flashing att logo on white background stays..
please let me know what other info is needed. i will post it all to the best possible
boot into download mode and flash ATT stock again. something messed up
are you using the "one click odin" or the other odin?
and what gingerbread are you trying after?
how do i do that. i have tried vol up+down+power combo. still the same flashing logo with no menus. i was using one click odin. and i was still on installing stock android. never got the chance to go to 2.3
If you can't get into download mode through the 3 button way you might need the jig. You got lucky since you're still able to boot up some have perma brick so try the jig and flash back to stock
Sent from my SAMSUNG-SGH-I897 using XDA App
HOLD VOL UP + DOWN
the plug in USB to PC.
keep buttons held until screen comes on!
i asked which gingerbread you were going to do AFTER
What is the build number on your phone, 4 numbers printed under the battery, mine is a 1010 for example, which mean oct. Of 2010 is when it was built. Some phones 1010 and after will not accept the one click odin rom and cause a bootloop like you are having, Try an odin package from TRusselo's sig instead.
my packages dont have the bootloaders. that might be whats screwed up with blinking att boot.
need download first before anything. i do have a GB bootloader package separately
something else:
try removing battery,
plug in USB to PC and Phone
Hold both Volume buttons
put battery back in.
should get you download mode
I really have noidea about what gingerbread i was after, i guess i wanted just the stock android without any custom software from samsung. I am total noob here as far as androids go.
the number on the battery say 2010.12.20 and the last forr nos under the battery at s/n are 11.02.
what is a jig. how do i use it. My phone cannot connect to the computer.
When I try to reset my device by any method, whether usb or power combos, it goes into either a. ATT logo flashing every few secs. or b. battery charging logo with nothing happeining.
Also my phone cannot be seen on my computer
gingerbread isnt for noobs
NOT THE DATE ON the battery
UNDER the battery ON THE PHONE
4 digit number
if you dont know what a jig or gingerbread or any of this stuff is,
you shouldnt have touched your friggin phone!
My apologies. the number is 1102. I understand I have screwed up. Any chance of having a working phone again.
GO GOOGLE A CAPTIVATE JIG AND BUY ONE
you wont be able to make one if you cant follow instructions.
that is your only hope. if not your phone is F'ed up perminantly.
your ONLY HOPE AFTER, is if your phone *somehow stops* turning on *forever*
and you send it back for warranty, and play dumb! ..... ..... ... .. .
PROGRAMMING a phone cant be learned it 5 minutes.
HELL you cant even read the friggin instructions (written for experienced users) in 5 minutes
this was an expensive lesson on researching and learning before doing
hitechchef said:
My apologies. the number is 1102. I understand I have screwed up. Any chance of having a working phone again.
Click to expand...
Click to collapse
Sorry for stepping in..
Yes there is. Might be a little complicated tho. You have some reading to do my friend.
Tru, I'll let you handle it but HiTechChef, you might've to go in for waranty and exchange it saying it did that after you tried to update through Kies. They'll check it and give you another one.
Thanks I will try this method
BWolf56 said:
Sorry for stepping in..
Yes there is. Might be a little complicated tho. You have some reading to do my friend.
Tru, I'll let you handle it but HiTechChef, you might've to go in for waranty and exchange it saying it did that after you tried to update through Kies. They'll check it and give you another one.
Click to expand...
Click to collapse
he's a rogers phone and it boots to ATT screen
it has to *stop* booting to get *warranty*
TRusselo said:
he's a rogers phone and it boots to ATT screen
it has to *stop* booting to get *warranty*
Click to expand...
Click to collapse
Oh right.. Wow..
Yep, go read about a JIG (it's pretty simple to use). You can either build it or buy one from mobiletechvideo or ebay.
TRusselo said:
he's a rogers phone and it boots to ATT screen
it has to *stop* booting to get *warranty*
Click to expand...
Click to collapse
Lol That kind of subtly is lost here... noone is picking up on your suggestion...
and thats how its going to stay,
ive said it before with almost the same words.
ive laid out all the tools....
correction of the original problem is necessary,
research is salvation,
resistance is futile.
there it is... i laughed... all is good again...
So yesterday my phone fell from about OptiPlex height right onto the USB port with a cable plugged in. The plugged torqued a bit, and the result is that it won't connect to any computer, though it seems to charge fine.
I want to see if T-Mo will replace it, but I figure I should get Valhalla off it first. My questions are 2:
1) Is there a way to get it back to stock, including recovery, without USB?
2) Does T-Mo really check that I haven't rooted and ROM'ed the phone?
Does anybody have any experience like this to share?
brutuspa said:
So yesterday my phone fell from about OptiPlex height right onto the USB port with a cable plugged in. The plugged torqued a bit, and the result is that it won't connect to any computer, though it seems to charge fine.
I want to see if T-Mo will replace it, but I figure I should get Valhalla off it first. My questions are 2:
1) Is there a way to get it back to stock, including recovery, without USB?
2) Does T-Mo really check that I haven't rooted and ROM'ed the phone?
Does anybody have any experience like this to share?
Click to expand...
Click to collapse
Obtain a micro SD to SD converter
Place the micro SD into the converter, plug it into your computer
Open the SD and place the ROM zip onto the SD
Put the SD back into your phone
Boot to recovery, flash ROM from zip
Here is a stock zip i found for you: http://forum.xda-developers.com/showthread.php?t=1062847
Also I know this isn't going to help too much, but I once "bricked" an optimus (I now know it wasn't bricked, but I was dumb n00b and deleted the launcher XD) and returned it within the 14day window... they never even asked a question...
tehgyb said:
Obtain a micro SD to SD converter
Place the micro SD into the converter, plug it into your computer
Open the SD and place the ROM zip onto the SD
Put the SD back into your phone
Boot to recovery, flash ROM from zip
Here is a stock zip i found for you: http://forum.xda-developers.com/showthread.php?t=1062847
Also I know this isn't going to help too much, but I once "bricked" an optimus (I now know it wasn't bricked, but I was dumb n00b and deleted the launcher XD) and returned it within the 14day window... they never even asked a question...
Click to expand...
Click to collapse
Thanks for the link, I'll definitely grab that ROM.
However, how can I Odin it without a working USB? I can deal with any CWM ROMs, but I'd be returning the device without stock recovery and rooted. I am probably being overly paranoid, but I could get by using the phone without USB, just flashing whatever GB or, dare I say, ICS ROMs that our benevolent devs make available.
See my dilemma?
Wait, so is the problem your USB cable or the actual USB plug on your phone?
If it's the former, you could get any Micro USB cable. I found that my SGS4G can charge with the BlackBerry cables.
bkoon1218 said:
Wait, so is the problem your USB cable or the actual USB plug on your phone?
If it's the former, you could get any Micro USB cable. I found that my SGS4G can charge with the BlackBerry cables.
Click to expand...
Click to collapse
No, it's the latter. Sorry, in trying to brief I wasn't clear.
Ordinarily to return a phone I assume I would need to track down a stock image, Odin it, and then SuperOneClick unroot, if necessary. I would imagine both of those steps would require a working data connection via USB. Mine only charges, it now doesn't connect on three computers that used to mount it with no problem.
I can pull the MicrosSD or transfer via WiFi and load anything through CWM (ICBINB, Valhalla, KI*, KJ*...) and have been. But if I want to turn it over to T-Mo for a replacement, I imagine it has to look like I haven't rooted and ROMed it with every GB release that has seen the light of day the past 2 months. Even if I CWM a stock KB5 or KD1, I'll still have a warranty-violating Recovery and it will be rooted.
brutuspa said:
Thanks for the link, I'll definitely grab that ROM.
However, how can I Odin it without a working USB? I can deal with any CWM ROMs, but I'd be returning the device without stock recovery and rooted. I am probably being overly paranoid, but I could get by using the phone without USB, just flashing whatever GB or, dare I say, ICS ROMs that our benevolent devs make available.
See my dilemma?
Click to expand...
Click to collapse
That link is a cwmable zip of stock without root. I would think that'd do the trick, no?
Sent from my SGH-T959V using XDA App
My bad, I assumed it was Odin only.
brutuspa said:
My bad, I assumed it was Odin only.
Click to expand...
Click to collapse
Unless I misread something... :X
Sent from my SGH-T959V using XDA App
I'll let you know after Titanium finishes. Wish me luck
tehgyb said:
Unless I misread something... :X
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
It's an Odin ROM, from what I'm reading. I haven't taken the time to download it and check myself though.
bkoon1218 said:
It's an Odin ROM, from what I'm reading. I haven't taken the time to download it and check myself though.
Click to expand...
Click to collapse
OK, I'll hold off on that then.
For what it's worth, T-Mobile pointed out that I had "weird" software on my phone, and said they couldn't help. I tried to say yes, but if I revert to stock what could you do? They didn't go for it.
Sent from my SGH-T959V using XDA App
brutuspa said:
For what it's worth, T-Mobile pointed out that I had "weird" software on my phone, and said they couldn't help. I tried to say yes, but if I revert to stock what could you do? They didn't go for it.
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
Damn, that really sucks. You really shouldn't admit to rooting and flashing custom ROMs, since that already voids your warranty. Reverting back to stock doesn't legally unvoid your warranty, I believe.
Sorry, but I think you just might be SoL in this case.
If you have insurance, a crazy idea could be to purposely hard brick your device and say that your phone completely screwed up after you dropped it. You should probably get more suggestions about this idea first though.
Another less crazy idea would be for you to open up your phone and see if you can set it back in place properly.
bkoon1218 said:
Damn, that really sucks. You really shouldn't admit to rooting and flashing custom ROMs, since that already voids your warranty. Reverting back to stock doesn't legally unvoid your warranty, I believe.
Sorry, but I think you just might be SoL in this case.
If you have insurance, a crazy idea could be to purposely hard brick your device and say that your phone completely screwed up after you dropped it. You should probably get more suggestions about this idea first though.
Another less crazy idea would be for you to open up your phone and see if you can set it back in place properly.
Click to expand...
Click to collapse
Technically I didn't admit anything. She said "let me take it in back and try it on our computer". 5 minutes later she was showing me the About phone screen and calling me out for it. I'll try a different T-Mo store, and hope she didn't note my account.
Then my troubles got worse, but now are better.
I ended up hosing the whole thing. I couldn't get back to recovery - only download. Then I tried Odin, while jiggling the USB, and was able to get it to connect and accept KD1, but it failed halfway through. I kept monkeying with the USB and saw a little flash and then it powered off completely. Battery pull got it back to the failed firmware - try Kies prompt, but Odin could see it. Pushed KD1 again while not even breathing on the phone and it finished.
I now have a phone that looks stock. It definitely has a bad USB. I know a shop that replaced my Blackberry Curve's USB for about $70. That will be my next step if T-Mo marked my account with a scarlet letter.
Let's see how long I can stand stock
PS at least my WiFi works better than GB
PPS A different store arranged for a replacement for a $20 processing fee. It arrives Thursday.
I just got a Samsung Captivate two days ago, and while trying to root it, I seem to have bricked it. When trying to flash initial root zip in stock recovery, the install always failed because it failed to verify the signature. Then I got the bright idea of ODIN one clicking back to stock, thinking maybe that'd help. Now, if the phone is unplugged, I get a boot loop with the white at&t screen, and if I try to plug it in to get into download mode, it just blinks the battery status screen, showing an empty battery. I tried replacing the battery with a fresh one, but no change. Any help would be greatly appreciated.
should have just ran a search for " captivate signature verification ".. million threads... and fix in my signature...
so you odin flashed to stock then flashed the root kernel?
or just flashed to stock? What stock? there are many. theres 3 odin packages and 4 one clicks just for ROGERS.. there are even more for att. some even ACTUALLY BRICK YOUR PHONE.
having the WRONG kernel for wrong rom causes bootloops.
you are not bricked. bricked your screen doesnt come on.
you really need to research.
Sounds like you flashed jf6 on a froyo shipped phone, losing your 3 button ability in the process.
shagdaddy said:
I just got a Samsung Captivate two days ago, and while trying to root it, I seem to have bricked it. When trying to flash initial root zip in stock recovery, the install always failed because it failed to verify the signature. Then I got the bright idea of ODIN one clicking back to stock, thinking maybe that'd help. Now, if the phone is unplugged, I get a boot loop with the white at&t screen, and if I try to plug it in to get into download mode, it just blinks the battery status screen, showing an empty battery. I tried replacing the battery with a fresh one, but no change. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Please, you have gotto give us a step-by-step on what you did.......especially on what you did !!!!
mrhaley30705 said:
Sounds like you flashed jf6 on a froyo shipped phone, losing your 3 button ability in the process.
Click to expand...
Click to collapse
we have a winner!!
op search usb download mode jig...easy to amke cheap to buy. it eill force dl mode and from there you can flash ANY other stock firmware than JF6...
One click root is much easier than whatever you tried doing
Sent from my SAMSUNG-SGH-I897 using XDA App
I did the same thing. You will have to get the USB jig to reflash it. Get the stock 2.2 ROM and use super one click. Odin can get you back the clock work mod.
Sent from my SGH-I897 using Tapatalk
studacris said:
we have a winner!!
op search usb download mode jig...easy to amke cheap to buy. it eill force dl mode and from there you can flash ANY other stock firmware than JF6...
Click to expand...
Click to collapse
I won! Ok, where's the bacon for winner?
The title pretty much says it all, I am running rooted rogers stock, and recently my phone has stopped connecting through usb. I have tried on multiple computers and on each one, thr phone just charges when connected, i dont get a notification saying that usb is connected, nothing. I am not using the cable that came with my phone as i have lost it, but the cable im' using worked fine in the past (its a kindle usb btw). I am wondering if theres any way to fix this, or am I SOL?
Sent from my SGH-I727R using XDA
Try to install the latest Samsung USB Drivers.
Also you can try plugging it to another computer/laptop, if it doesn't work either then there is a chance that the cord has gone bad. I know my computer doesn't recognize my phone when its on my USB extender but when I use the stock USB cord it detects it fine.
UZ7 said:
Try to install the latest Samsung USB Drivers.
Also you can try plugging it to another computer/laptop, if it doesn't work either then there is a chance that the cord has gone bad. I know my computer doesn't recognize my phone when its on my USB extender but when I use the stock USB cord it detects it fine.
Click to expand...
Click to collapse
I have the latest drivers downloaded, I'll borrow my friends cord on monday, till then I'll scower my house fot my cord. Thanks for the reply!
Sent from my SGH-I727R using XDA
I had the exact same thing happen to me. Went to the AT&T repair facility and got it swapped out. You can find out where the closest one is from a retail store. Since Galaxy is so new, you probably shouldn't even need your receipt. If you are rooted, I hope you have a stock NANDROID backup of unrooted stock. I was afraid they would deny so I unrooted. Since I didn't have a NANDROID, and didn't want to flash ODIN and trip the counter, I ended up having to make a CWM flashable zip of stock, including stock recovery, using WIFI to transfer the file, and flash. I heard many tech don't care and will swap out for you either way. Hope you get it swapped w/o hassle!
freakius said:
I had the exact same thing happen to me. Went to the AT&T repair facility and got it swapped out. You can find out where the closest one is from a retail store. Since Galaxy is so new, you probably shouldn't even need your receipt. If you are rooted, I hope you have a stock NANDROID backup of unrooted stock. I was afraid they would deny so I unrooted. Since I didn't have a NANDROID, and didn't want to flash ODIN and trip the counter, I ended up having to make a CWM flashable zip of stock, including stock recovery, using WIFI to transfer the file, and flash. I heard many tech don't care and will swap out for you either way. Hope you get it swapped w/o hassle!
Click to expand...
Click to collapse
All you need to do is flash the counter reset and Odin the sammobile tar
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Could also be an issue with the cable. Had similar issues before switching to a new one.
I had the exact same thing happen to me. Went to the AT&T repair facility and got it swapped out. You can find out where the closest one is from a retail store. Since Galaxy is so new, you probably shouldn't even need your receipt. If you are rooted, I hope you have a stock NANDROID backup of unrooted stock. I was afraid they would deny so I unrooted. Since I didn't have a NANDROID, and didn't want to flash ODIN and trip the counter, I ended up having to make a CWM flashable zip of stock, including stock recovery, using WIFI to transfer the file, and flash. I heard many tech don't care and will swap out for you either way. Hope you get it swapped w/o hassle!
Click to expand...
Click to collapse
How would u make a flashable zip like that?
Sent from my SGH-I727R using XDA
Does anyone know how to do what freakius did with rogers stock?
Sent from my SGH-I727R using XDA
thatguy97 said:
Does anyone know how to do what freakius did with rogers stock?
Sent from my SGH-I727R using XDA
Click to expand...
Click to collapse
Rogers tar is in the unbrick/unroot thread. Rogers is waaay more lenient than AT&T, and I don't most know what rooting even is
icenight89 said:
Rogers tar is in the unbrick/unroot thread. Rogers is waaay more lenient than AT&T, and I don't most know what rooting even is
Click to expand...
Click to collapse
Read my first post, my problem is that my phone wont connect to my computer through usb so i couldn't flash that tar even if i wanted to
I have the same problem and upon format in cwm it says dev/block unable to.format
There's a similar thread on this in the General section.
http://forum.xda-developers.com/showthread.php?t=1626813&page=2
In short, IMO it's likely a cold solder issue. Have a long conversation with someone (45 min-hour) with the phone in your hand (so it heats up internally) then connect to a computer. If it comes up, you know it's a hardware issue. This was the case with mine.
Hey well, to start things off I was trying to unlock my T-Mobile SGS4G to work with AT&T but it turns out it needs to be rooted first. I have rooted before and this is the first time I have ran into a problem.
What I did first:
I used Heimdall in an attempt to flash CWM Recovery so I can gain root access. For some reason the zImage was bad (?) and my phone could only get to the T-Mobile logo and then freeze.
Recovery and Download DID work
What I did second:
I used odin3 to flash back a stock T-Mobile rom in hope to fix things... and it did everything succesfully but now it's stuck in a real boot loop.
Can't get into Recovery, nor Download. It's really depressing to keep seeing that battery show over and over again.
Any ideas on how to get my computer to detect my phone again?
Thanks.
Edit:
I did every button combination + usb plug combination known to man. I uninstalled and installed the files again.
Did my phone brick because I ticked the partition tab on odin?
PLEASE help.
Our phone IS NOT the Vibrant. Hopefully someone can help you, but... I don't know. If you flashed OUR stock rom, with bootloaders... you're screwed. But, the fact you have images on your screen, should give you some hope.
Yea, I saw that, but the title says he has a vibrant. I don't know....
Head to the vibrant forum there are some un-brick tools over there...you need to get it in download mode use odin to flash stock froyo vibrant rom.. Should get it back up and running
Sent from my SGH-T959V using xda premium
Kingarabian said:
T-Mobile SGS4G
Click to expand...
Click to collapse
Just to verify, pull out your battery and check if you have the SGH-T959V
One of the "download jigs" may help once you are certain which phone you have and what firmware and ROM you need to flash. You can make your own with a resistor and a microUSB plug, I bought one for $8.00, delivered, (I now see they have them on Amazon for $4, Super Saver eligible) and others have had good luck with even cheaper ones on eBay.
Also: http://forum.xda-developers.com/showthread.php?p=9403915
Jigs are cheap and unless you got the right resistor lying around buy a ready made one. Also if the phone shows up in odin you can download something whatever picture shows up on the screen. Raver has a thread about using heimdall to fix the boot files but its about six months old. Worked for me once. It might even be indexed in the bible under development.
Sent from my SGH-T959V using xda premium