Database Info

No Captivate S for me

Because of all of the issues about the Captivate S I've read about on this forum, I've decided not to purchase one. I travel a lot (read GSM/UMTS) and need an unlocked handset for local numbers. I also depend on GPS navigation that isn't functional on the Galaxy S.
Goodbye Android, hello Symbian ^3 in the form of a Nokia N8 I just ordered.
I really appreciate the good info I got from this forum. Next year I'll again consider an Android handset.

And Symbian dont have ANY problems? That is hard to believe.

ha great choice, not.

To each his own I suppose... have you tried using the Captivate? I have a feeling with even all the supposed negatives, it still blows any Nokia away. The GPS isn't a big deal for me and I'm sure a sim unlock is just a call to ATT away (I've called and asked for 3 unlock codes for an LG and two blackberries just last year).
The problem with coming to this type of board for the kind of advise you're seeking on getting a new phone is, a lot of people complain about the negatives. People are seeking out fixes or mods for this issue or that.
To be fair, I'm not a big fan of Nokia or Symbian. I owned a 5800 XM and it was pretty horrible and the N8 or Symbian ^3 doesn't really do it for me. The apps are sorely lacking, messaging and email left a lot to be desired. I'll probably get another iPhone 4, jailbreak it and run ultrasn0w baseband unlock so I can use international sim cards before going with the Nokia again.

I can tell you from personal experience that one of the better phones from Nokia in the past 3 years is the e71.
The n81 is a very cheap feeling phone, and you'll hate the buttons. The n82 is good, but only has european 3g.
n95 is still a beast of a phone, and the 8gb model is nice.
You should be looking at the n8 if you really want to go with symbian, or wait for their S-Series to come out running MeeGo!
And it is not symbian^3, it is just s60.

Go to any forum for any phone and you will see hundreds of negative posts, but most issues don't effect most people.
I have not had the gps issues or many other problems. Also, the users with no problems never post.
Sent from my SAMSUNG-SGH-I897 using XDA App

alphadog00 said:
Go to any forum for any phone and you will see hundreds of negative posts, but most issues don't effect most people.
I have not had the gps issues or many other problems. Also, the users with no problems never post.
Sent from my SAMSUNG-SGH-I897 using XDA App
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thats a good point. ne way his loss. I question the purpose of this thread though, what exactly was the intention here?

ua549 said:
Because of all of the issues about the Captivate S I've read about on this forum, I've decided not to purchase one. I travel a lot (read GSM/UMTS) and need an unlocked handset for local numbers. I also depend on GPS navigation that isn't functional on the Galaxy S.
Goodbye Android, hello Symbian ^3 in the form of a Nokia N8 I just ordered.
I really appreciate the good info I got from this forum. Next year I'll again consider an Android handset.
Click to expand...
Click to collapse
Wow. I used the GPS tweak on this forum and my Captivate has been rock solid since the tweak! I use the Google navigation all the freaking time! By the way, the Google navigation is > the ATT Navigation (AKA Telenav) & it's free!! Sorry to hear you didn't utilize the level of detail available to you. Good luck with the Nokia.

returned my captivate for an iphone 4 today...i wanted to love this phone and it just didn't work out. today was real bad and i had enough of it. it was lagging really badly, it would take 10-15 seconds to open an app, screen froze up for a good 30 seconds, and phone wouldn't turn on from being locked. gps is still an issue, even with the tweaks...it takes 15-30 seconds to lock on which is not good enough for me. The music player is terrible, its very sluggish and theres no set program to transfer music/videos/whatever onto the phone. It took me an hour just to transfer 300 songs over to the captivate...wtf. android market wasn't that great, the facebook app was terrible for it btw. there are some good points to the phone, it has nice widgets, swype, camera, and videos are amazing on this. i blame samsung, they pushed this phone out before it was ready, if they had waited and fixed the problems it would've clearly blown iphone out of the water.

kashc2 said:
returned my captivate for an iphone 4 today...i wanted to love this phone and it just didn't work out. today was real bad and i had enough of it. it was lagging really badly, it would take 10-15 seconds to open an app, screen froze up for a good 30 seconds, and phone wouldn't turn on from being locked. gps is still an issue, even with the tweaks...it takes 15-30 seconds to lock on which is not good enough for me. The music player is terrible, its very sluggish and theres no set program to transfer music/videos/whatever onto the phone. It took me an hour just to transfer 300 songs over to the captivate...wtf. android market wasn't that great, the facebook app was terrible for it btw. there are some good points to the phone, it has nice widgets, swype, camera, and videos are amazing on this. i blame samsung, they pushed this phone out before it was ready, if they had waited and fixed the problems it would've clearly blown iphone out of the water.
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Wow..... Seems like you had a "special" captivate.

Wow, I'm just really surprised that you researched some Captivate problems but didn't bother to research all of Symbians problems.
The biggest problem not having as much features as any Android phone does.
I've been happy with my Captivate, and it does everything I need it to do and a lot of times it does more than I need it to.
I even save $15 a month with free SMS with google voice. Picasa syncs and saves all my pics to my phone from my PC, and so does my calender.
Captiate has been the best phone I have ever had.

dressanderc said:
Wow..... Seems like you had a "special" captivate.
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nope. mine was starting to get to that point and then did a factory reset and the phone is blazing again. I think it was all the apps because i felt like some apps like apndroid didnt uninstall right(yes i know i gotta enable b4 uninstalling).

tytdfn said:
nope. mine was starting to get to that point and then did a factory reset and the phone is blazing again. I think it was all the apps because i felt like some apps like apndroid didnt uninstall right(yes i know i gotta enable b4 uninstalling).
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Click to collapse
i also did factory reset...it didn't help. i might have had a defective captivate maybe idk, but im the type of guy that likes it simple and get it done, with the captivate you have to do a lot of tweaks and stuff like that, until it gets fixed atleast. i was disappointed when i had to return the phone...i really wanted to like and i thought it was the phone i was gonna keep for a long time when i first got it.

Your experience hardly reflects the average user experience with this phone though....i love mine and so do a lot of people...sorry to hear about your issues but maybe you should have gotten a replacement or do you really think all the people praising it are just putting up with all the stuff you experienced?

I've used message boards for years. I've even adminned a few, and I still maintain my own small one. And I still don't understand why people start threads based on this kind of pap, other than to draw attention to themselves either for self-aggrandizement or to make martyrs of themselves.
In either case, I don't care. I'm not here to find out what phone anyone uses or why, nor do I care about the second-hand opinions that fuel those decisions. All I care about is learning more about the experiences of others with the one I've chosen in an effort to both expand my own experience with it and to share likewise.

I agree with not buying the captivate, I would have gone with a Nexus One or a Dell Streak though.

shaolin95 said:
Your experience hardly reflects the average user experience with this phone though....i love mine and so do a lot of people...sorry to hear about your issues but maybe you should have gotten a replacement or do you really think all the people praising it are just putting up with all the stuff you experienced?
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i admit, i think most captivates are fine but i also think there are plenty of users that are willing to put up with the problems of this phone, i wasn't one of those users though. those users that are willing to put up with this phone are hoping that samsung will come out with a fix for it and who knows when that is and whether that even fixes the problem. Like froyo, i hardly doubt it will come in September. I'm not going to sit and wait for that to happen when i can get a phone (iphone) that works flawlessly and can perform the same core functions as a captivate. i gave this phone a try and didn't work out, it's simple as that.

Shwiggie said:
I've used message boards for years. I've even adminned a few, and I still maintain my own small one. And I still don't understand why people start threads based on this kind of pap, other than to draw attention to themselves either for self-aggrandizement or to make martyrs of themselves.
In either case, I don't care. I'm not here to find out what phone anyone uses or why, nor do I care about the second-hand opinions that fuel those decisions. All I care about is learning more about the experiences of others with the one I've chosen in an effort to both expand my own experience with it and to share likewise.
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Click to collapse
Yet you take the time to vent on other people expressing their opinions. Whats the difference from the man telling us why he dosent like the phone, vs. You telling us why you dont like the thread?

kashc2 said:
It took me an hour just to transfer 300 songs over to the captivate...wtf. android market wasn't that great, the facebook app was terrible for it btw. there are some good points to the phone, it has nice widgets, swype, camera, and videos are amazing on this. i blame samsung, they pushed this phone out before it was ready, if they had waited and fixed the problems it would've clearly blown iphone out of the water.
Click to expand...
Click to collapse
Looking at your complaints, seems to me that your biggest problem is that you never got off the Apple tit, and don't know how to live without iTunes.
The rest of the issues you listed have easy fixes found on this very forum.

to the OP...
Obvious Troll is Obvious...

May have a good shot of catching Android!!

Well I picked up my Arrive this morning and I have to say I'm extremely impressed! I am coming from Android (EVO & Epic) and think that Microsoft has something here with mobile 7. I believe I like it better than Android so far. Well built device, seamlessly synced with all my accounts including my Google calender, Netflix is awesome, love the tiles on the homescreen, size of the device is good, and the keyboard with the pop-up screen is perfect, better keyboard than the Epic....by far.
I was wondering what other Sprint users thoughts were now that the Arrive is released. Are you feeling the same way I am and did you come from Android?
EDIT: Windows mobile 7 is nothing like the old windows mobile....not even close!

awrnsmn said:
Well I picked up my Arrive this morning and I have to say I'm extremely impressed! I am coming from Android (EVO & Epic) and think that Microsoft has something here with mobile 7. I believe I like it better than Android so far. Well built device, seamlessly synced with all my accounts including my Google calender, Netflix is awesome, love the tiles on the homescreen, size of the device is good, and the keyboard with the pop-up screen is perfect, better keyboard than the Epic....by far.
I was wondering what other Sprint users thoughts were now that the Arrive is released. Are you feeling the same way I am and did you come from Android?
EDIT: Windows mobile 7 is nothing like the old windows mobile....not even close!
Click to expand...
Click to collapse
I came from a Touch Pro 2 (WM 6.5.). I picked up one for my wife and one for myself, so far I am really digging it. It definately works very well, smooth.

Just like Cyclical, I also picked one up for myself and one for my wife. We've been spending all day playing with the phones. I still haven't fully figured out the tiles, but I personally come from the wonderful line of WM phones (Apache/6700, TP1, TP2). I've played with android in the past and I know lots of people who have android phones. The overall response I have gotten from those that know a computer from a cinder block is that Android is massively frustrating if you are used to XDA/PPCG kitchen roms for WM. Some went so far as to proclaim WM6.5.3 on TP2 as the most advanced phone they know of (this said 2 weeks ago). They have high expectations for the Arrive, and I can honestly tell them that they will not be disappointed.
Everything listed by the OP is spot on.
The Marketplace is definitely much larger than it was for WM5/6. The apps that I grabbed were all very useful (and free), which is a step above the spotty development that had previously been on the Marketplace.

Picked mine up Sunday as well. So far loving the device. Everything is fluid, fast, and has not had a single hickup throught my setup and customization.
Coming from a long line of Windows Mobile devices, while I will miss a few apps and abilities I have been able to do, (IRC, Wifi Router) I feel they will be around in time so it is no great loss. The Fantastic multimedia and games more than make up for it.
The only issue that vexed me is how in the heck Microsoft Created MyPhone for Windows Mobile devices, and it is completely separate from Windows Live. So there is no way to sync your MyPhone content to WP7 nor is there a way to select what you want to sync except e-mail from your live account.
It is a minor hickup and the Outlook Connector for Hotmail did work out ok, but I had to pretty much clear my old Live accounts contacts as it was a collection of people from long ago. What bums me out is there is no way to move or archive them like in MyPhone and currently there is no way to backup your Text Messages like MyPhone has done for a while now.
Either way besides that minor hurdle, everything is synced and smooth. I just now need to balance out my battery usage. The good thing is the Arrive uses the same battery as the TP2 and the EVO. Ebay sales quality batteries for around $2 and they perform a hair better than OEM ones. Great stuff.
Everything else about the phone that is positive from other reviews holds true to this phone as well so I will not repeat a bunch of stuff we already know. All I know is it is nice to finally have a phone that Just Works, is Smooth, Fast, and fun to use again without having to make it all work. I tried an EVO for a month and while I do enjoy its customizability and such, it just doesn't feel near as finished, fast, smooth, or overall reliable. I did run into the Texting Issue that it had at the end of last year and while it was minor, it was just another bug that among a number of others, just keep things from feelind Complete.

Arrive!
Coming from a string of Android devices, Hero, Moment, Transform, and Evo... I have to say I'm a little weirded out about NOT having an android device. I did get a BB Bold when they came out but I went right back to android. We got this phone in our store a few weeks ago and while I haven't been able to use it as my only device, I have had a good run with it.... Like y'all, I'm heavy into customization and roms with anroid. (haven't used winmo since the original blackjack) So here's my take so far...
Gmail on Android is the best email experience ever! Windows PHone gets the job done well, I'd say between BB and Android...
No way I've found to turn 'mobile data always on' like on Htc android devices...
No compass! (sounds goofy as ****, but that's the second main reason I returned the BB Bold)... I do use it.
Camera Apps..... I'd really like to be an amateur photographer and love the camera apps for android.... (THE main reason for returning the Bold)... but I think I'm just going to use an old hero I have for out and about pictures (both my dslr and regular slr bit the dust so I rely on the Evo for pictures, but when I found out I was getting the arrive I sold it) ............
Camera isn't on par with Evo, Shift or Hero... Not even close. Again, I use my phone A LOT for pictures.
Speed test app??????????????? (again, this will come, I hope)
Can't use custom ringtones or notification sounds out the box... not a biggie because I use default ringtones, but I HATE the default notifications on all phones. I use the 'Facebook Pop' sound from the android app because it's simple, low key and not annoying as hell. So, I need to be able to use another notification sound.
Can't sideload music... have to go through Zune. Bummer. I have Linux Mint on my computer, Chrome/Ubuntu on my laptop and Mint on my wife's laptop. I'm screwed.............
I honestly think the UI is one of the best around... Fluid, solid and well thought out. It makes sense... instead of hitting MENU for everything, just slide over... I like it.
No freezing or locking up.... so far.... really stable.
One of the best hardware keyboards... ever.
Loud.
Touch is surprisingly good! I figured it would take a while to get right, but no. It's nice!
Being a long time google user, bing will take some getting used to... unless a hack to remap the search button can be directed to google......
voice dialing works well...
XBOX and NETFLIX.............................. Why would anyone even question the awesomeness of this??? Worth it... Well worth it!
There are some negatives, and Winmo has a bad rap, but damn, this is almost a sexy UI. It really doesn't leave much to be desired once you use it for a few days. this isn't your daddy's windows phone....

IM0001 said:
...All I know is it is nice to finally have a phone that Just Works, is Smooth, Fast, and fun to use again without having to make it all work...
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Click to collapse
I think that's really the crux of the issue. I come from a long history of tinkering with WM5, WM6, and Android on the HTC Apache, Vogue, Touch Diamond, and Hero. I have spent more hours than I care to think about trying to tweak and improve the stock functions of those phones, all with the goal of having a fast, stable phone. The sad thing is that despite my best efforts, there was never a point at which I was happy with those phones. Sure I added features (I remember how excited I was when I applied an A2DP hack on the old Apache) but stability and performance were never good.
By comparison, WP7 as you said just WORKS. I never have to worry about memory management or closing out programs. The launcher always opens apps quickly and I can access and send SMS and make calls quickly without delay (unlike my Hero). Is it full-featured? Of course not. The biggest omission IMO is a fast app switcher; I find myself spending more time than I would like trying to game the workflow of app openings to take advantage of fast "rehydrating" using the back button. But that's it. I don't need WiFi tethering, and Flory and GoVoice do quite nicely for Gtalk and Google Voice. And Sprint TeleNav takes care of GPS navigation. The biggest thing is I feel no need to root or flash a new ROM just to make it work with CORE functions. I'm VERY happy with it.
-R

Doesn't the Arrive have a digital compass listed as a feature? Just need to download an app that uses it right?

Yes... but no apps.
cyclical said:
Doesn't the Arrive have a digital compass listed as a feature? Just need to download an app that uses it right?
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The only compass apps availible are GPS based. Microsoft has said the compass api is availible but no one has utilized it yet.
It seems that HTC has a compass app that DOES use the hardware and not GPS. It wasn't there last week when I checked!

goulav said:
The only compass apps availible are GPS based. Microsoft has said the compass api is availible but no one has utilized it yet.
It seems that HTC has a compass app that DOES use the hardware and not GPS. It wasn't there last week when I checked!
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Click to collapse
Actually read online that the API as of January still wasn't opened to the public.

htc...
cyclical said:
Actually read online that the API as of January still wasn't opened to the public.
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Click to collapse
Which may be why HTC is the first to release one?

awrnsmn said:
Well I picked up my Arrive this morning and I have to say I'm extremely impressed! I am coming from Android (EVO & Epic) and think that Microsoft has something here with mobile 7. I believe I like it better than Android so far. Well built device, seamlessly synced with all my accounts including my Google calender, Netflix is awesome, love the tiles on the homescreen, size of the device is good, and the keyboard with the pop-up screen is perfect, better keyboard than the Epic....by far.
I was wondering what other Sprint users thoughts were now that the Arrive is released. Are you feeling the same way I am and did you come from Android?
EDIT: Windows mobile 7 is nothing like the old windows mobile....not even close!
Click to expand...
Click to collapse
JUST jumped from the evo! im really feeling this for now I get bored easily I have had ever highend phone sprint ever offered...I might stay with this and even skipp the evo 3d if its not so smooth and useful

awrnsmn said:
Well I picked up my Arrive this morning and I have to say I'm extremely impressed! I am coming from Android (EVO & Epic) and think that Microsoft has something here with mobile 7. I believe I like it better than Android so far. Well built device, seamlessly synced with all my accounts including my Google calender, Netflix is awesome, love the tiles on the homescreen, size of the device is good, and the keyboard with the pop-up screen is perfect, better keyboard than the Epic....by far.
I was wondering what other Sprint users thoughts were now that the Arrive is released. Are you feeling the same way I am and did you come from Android?
EDIT: Windows mobile 7 is nothing like the old windows mobile....not even close!
Click to expand...
Click to collapse
Couldn't agree more with you and the other posts. Loving WP7! My one minimal complaint is the side charging port. No big deal, but sucks if you try to pick it up and use it while plugged in.

Custom Ringtones????
I picked up the Arrive yesterday for my wife because i just couldn't give my EVO up but I wanted a wp7 phone. Anyways I have to agree with almost everyone here, sexy UI, fast, digging the tiles, and all the good love blah blah blah. I'm a XDA fanatic and a flashaholic and is killing me to not be able to load custom ringtones to the Arrive like i do in my Evo. I hate the stock ringtones it comes with. Does anyone have a solution, workaround, hack, zip, file, ritual, plan, anything to get this done?? Thanks

Deleted content, was more appropriate to a different thread...

My complaint letter to HTC.

This is my e-mail to HTC
English is not my primary language so please bear with me.
Multitasking: The phone can not multitask at all. Games, or apps. ex; I was running Runkeeper auto pause mode enable. Stop during my ride to check phone settings and make some changes. The phone killed my application deleting all my data. unacceptable browser refreshing, stopping music applications, closing games,and the list go on.
Games: It might not be HTC fault but as a customer I have paid for a lot of high end games that I can not play with this phone. I know the phone has the hardware to run the games. HTC need to work closer with the game developers to adapt the game to the phone. Ex, GTA 3 runs but I am having issues to save the game, exit, or pause.
Camera: I should be able to decide the quality of the picture detail even if that means slower shutter speed.
Front Facing Camera low lighting exposure is too low. Next to an iPhone in medium dark light conditions my phone performance is terrible. The iPhone looks great.
HTC Live weather wallpaper makes my phone to randomly reboot.
Picture Contact Resolution from G Plus or Phone is unacceptable.
Browser Links: There are not choices to redirect links to:
YouTube app
Maps app
G+ app
It could be more
WIFi issues already acknowledge by HTC
AT&T Network radio seems to hop between towers higher frequency than normal.
2G, 3g, 4g network toggle. During football games or big events, it is easier to switch between networks to be able to make phone calls or send text messages. I have not doubt 4G battery life on the HTC phone is improved but it is not as great as 3G or 2g networks.
Some memory lagging
SMS notifiaction issues already acknowledge by HTC
Gmail Push not working properly.
Google Voice is not installing correctly.
I know some the issues mentioned here are not under HTC control but as a customer I don't care. I have invested money on buying top end games and it is easier for me to find another phone that it is compatible with those games. I should not be the one hassling with the game developers.
Please take into account that I do not have any obligation to write you any complaints and my return window is in 23 days.
I love the phone design but the more I dig the more I keep falling out of love with the phone.
Could you please offer a clear direction if any software upgrade would be offered to improve your product and when?
Thanks.

I agree with all of the above. I love this phone and I continue to use this phone, but there are definite issues. The multitasking becomes a huge issue when I am using Google Navigator.

Xda forums is not the place to be lodging a complaint to htc. Not only does it take up space and clutter the forum, but there is no guarantee that they will ever read it. Email them directly instead of posting this here.
Sent from my HTC One X using Tapatalk 2

PurpleFries said:
Xda forums is not the place to be lodging a complaint to htc. Not only does it take up space and clutter the forum, but there is no guarantee that they will ever read it. Email them directly instead of posting this here.
Sent from my HTC One X using Tapatalk 2
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lol pretty sure he is just showing the letter that he wrote to them.....

I sent the letter to HTC. The letter is here so others can copy, edit, use the letter as guidance to log the complaint to HTC or AT&T.

I seen someone mentioned the bbb. I think thats a great idea. I think everyone should file a complaint with the bbb for htc and att. ESPECIALLY the locked bootloader. Companies shouldnt be able to say one thing and do the exact opposite. the whole lag/latency issue with a lot of stuff with this phone... I never had that issue with my amaze, and my dx NEVER has to load the home screen and I almost have the memory maxed out.
And I agree with the gaming issue. the hox cant hold a candle to my old g2x game wise even with basic games.
Something tells me htc doesnt give a crap. We all know att sure doesnt.

3/4 of that stuff has nothing to do with HTC...
"I know some the issues mentioned here are not under HTC control but as a customer I don't care."
You know that, but then you say you don't care. So, lets ***** at HTC anyways... great plan... I am sure if you call up Verizon and piss and moan that will help too! I don't support this type of crap, if you are going to contact HTC, do it intelligently, otherwise your email will just be ignored.

designgears said:
3/4 of that stuff has nothing to do with HTC...
"I know some the issues mentioned here are not under HTC control but as a customer I don't care."
You know that, but then you say you don't care. So, lets ***** at HTC anyways... great plan... I am sure if you call up Verizon and piss and moan that will help too! I don't support this type of crap, if you are going to contact HTC, do it intelligently, otherwise your email will just be ignored.
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Click to collapse
I understand what you are saying but this is the reason people move away from Android phones. It is not anymore if it is HTC fault. I paid for a high end phone and I want the phone to behave as a high end phone. HTC should have done a better effort coordinating with game developers before lunching the phone. Most or none of the top end games are working with this phone unless I root or do something to the phone. This is my complaint I wont ***** anymore, I will return the phone when the time comes. I sure would like to keep it.

freakboy13 said:
I seen someone mentioned the bbb. I think thats a great idea.
Click to expand...
Click to collapse
To complain about what? The bootloader which isn't something 95% of people buying the phone would even know or care about? Or that HTC's memory management is too aggressive causing you to have to re-open apps in less than a second rather than have them sitting in memory? From observing the forum the biggest real issue is some radio funkiness which isn't unusual when a phone first launches. The i9100 had three updates in three weeks to address radio issues when it launched.
Companies shouldnt be able to say one thing and do the exact opposite.
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Click to collapse
1) Neither HTC or AT&T have officially said they're not unlocking the bootloader. If that actually happens then there's a beef. Anyone not wanting to take a chance should return their phone while under the remorse period and re-buy it once the bootloader's unlocked. And this is on the front page of the HTCdev site with a warning symbol and has been since the program started...
HTC is committed to assisting customers in unlocking bootloaders for HTC devices. However, certain models may not be unlockable due to operator restrictions. We continue to work with our partners on this, check back often for ongoing updates about unlockable devices.
my old g2x
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Click to collapse
Seriously? You think the issues that the One X is experiencing are remotely as severe as what G2X users had to put up with? That phone is the reason I left T-Mobile.
Other than the bootloader which is a philosophical issue, it's way too early to storm the castle with pitchforks and torches over some of the other issues. The phone’s been out two weeks, at least give HTC a chance to push out a couple of updates. They’re not idiots and didn't diabolically plot these issues to make purchasers of their flagship phone’s lives miserable. If you actually take a step back, for a device using a new OS, new overlay, and a new SoC the number of issues are pretty tame.

Coming from a Galaxy S and before that 3 iPhones that died for various reasons within a year of purchase, this phone is near perfect for me (knocking on wood now). I've had one lock-up and one random reboot. Beyond that, battery is fantastic, screen is out of this world and the speed is incredible. It does everything I want and more.
I'm a satisfied customer. Could things improve? Sure they could but I'm comfortable waiting to see what comes next. If nothing else is done with the phone, I'm good.
You have 23 days. Why wait? HTC/ATT aren't going to fix your complaints that fast. Heck nobody fixes things that fast.

Skijackz said:
Coming from a Galaxy S and before that 3 iPhones that died for various reasons within a year of purchase, this phone is near perfect for me (knocking on wood now). I've had one lock-up and one random reboot. Beyond that, battery is fantastic, screen is out of this world and the speed is incredible. It does everything I want and more.
I'm a satisfied customer. Could things improve? Sure they could but I'm comfortable waiting to see what comes next. If nothing else is done with the phone, I'm good.
You have 23 days. Why wait? HTC/ATT aren't going to fix your complaints that fast. Heck nobody fixes things that fast.
Click to expand...
Click to collapse
Nokia does...

mgfjd said:
I want the phone to behave as a high end phone.
HTC should have done a better effort coordinating with game developers before lunching the phone.
Click to expand...
Click to collapse
You need to return that phone and get an iphone ASAP. Seriously, you expect HTC to work with game developers?? You clearly don't understand how Andorid is working right now. 30 different processors, 20 different GPU's, 50 different screen resolutions, 30 different memory systems. 3 or 4 different software versions. No company can work with ALL game developers to make the phone "compatible" with all of them. With all the variables I just mentioned, its simply impossible to catter to all of them. (Easy example, no Tegra 3 because of no LTE, so no Nvidia game zone for ATT H1X).
The phone DOES behave as a high end phone. Your standards are just looking for something different. Go back to the iphone, 1 piece of hardware, 1 software version, 1 screen size, Apple IS able to work closely with game developers to make the iphone "game compatible".

david_ag said:
You need to return that phone and get an iphone ASAP. Seriously, you expect HTC to work with game developers?? You clearly don't understand how Andorid is working right now. 30 different processors, 20 different GPU's, 50 different screen resolutions, 30 different memory systems. 3 or 4 different software versions. No company can work with ALL game developers to make the phone "compatible" with all of them. With all the variables I just mentioned, its simply impossible to catter to all of them. (Easy example, no Tegra 3 because of no LTE, so no Nvidia game zone for ATT H1X).
The phone DOES behave as a high end phone. Your standards are just looking for something different. Go back to the iphone, 1 piece of hardware, 1 software version, 1 screen size, Apple IS able to work closely with game developers to make the iphone "game compatible".
Click to expand...
Click to collapse
Who says I own an Iphone?
but it shows HTC needs to work closer with consumers and software developers to create a better experience. It is not about providing great hardware but itself anymore. The phone looks great but I am afraid to loose my bike ride log info again. I cant play any of my games. I have to mess with camera settings to get excellent pictures. It shouldn't be that difficult

mgfjd said:
This is my e-mail to HTC
English is not my primary language so please bear with me.
Multitasking: The phone can not multitask at all. Games, or apps. ex; I was running Runkeeper auto pause mode enable. Stop during my ride to check phone settings and make some changes. The phone killed my application deleting all my data. unacceptable browser refreshing, stopping music applications, closing games,and the list go on.
Games: It might not be HTC fault but as a customer I have paid for a lot of high end games that I can not play with this phone. I know the phone has the hardware to run the games. you need to work closer with the game developers to adapt the game to the phone. Ex, GTA 3 runs but I am having issues to save the game, exit, or pause.
Camera: I should be able to decide the quality of the picture detail even if that means slower shutter speed.
Front Facing Camera low lighting exposure is too low. Next to an iPhone in medium dark light conditions my phone performance is terrible. The iPhone looks great.
HTC Live weather wallpaper makes my phone to randomly reboot.
Picture Contact Resolution from G Plus or Phone is unacceptable.
Browser Links: There are not choices to redirect links to:
YouTube app
Maps app
G+ app
It could be more
WIFi issues already acknowledge by HTC
AT&T Network radio seems to hop between towers higher frequency than normal.
2G, 3g, 4g network toggle. During football games or big events, it is easier to switch between networks to be able to make phone calls or send text messages. I have not doubt 4G battery life on the HTC phone is improved but it is not as great as 3G or 2g networks.
Some memory lagging
SMS notifiaction issues already acknowledge by HTC
Gmail Push not working properly.
Google Voice is not installing correctly.
I know some the issues mentioned here are not under HTC control but as a customer I don't care. I have invested money on buying top end games and it is easier for me to find another phone that it is compatible with those games. I should not be the one hassling with the game developers.
Please take into account that I do not have any obligation to write you any complaints and my return window is in 23 days.
I love the phone design but the more I dig the more I keep falling out of love with the phone.
Could you please offer a clear direction if any software upgrade would be offered to improve your product and when?
Thanks.
Click to expand...
Click to collapse
Thanks for showing your letter. I often visit these forums before ordering a particular phone. I like to read about the good and bad experiences. Most often users are too excited when they get their new phones or too embarassed to admit they made a mistake to make a post.

My advice is to try the phone. My girlfriend came from using an iphone and she is loving the phone. Of course, She didn't know anything better. Other iphone former users friends are loving the phone too. I think CM9 set a bad precedent in my taste (spoiled)
Sent from my HTC One X using Tapatalk 2

Nice letter. I agree completely. The multi tasking on this phone is terrible
Sent from my HTC One X using Tapatalk 2

Thanks for sending the letter. I too have sent letters about wifi, gmail push, and multitasking.
Flame me if you will, but if wifi and gmail push aren't fixed (officially -- leaks do not cut it) within the next 2 weeks, I will have to return this, despite the fact that I absolutely love the hardware.

mgfjd said:
Who says I own an Iphone?
but it shows HTC needs to work closer with consumers and software developers to create a better experience. It is not about providing great hardware but itself anymore. The phone looks great but I am afraid to loose my bike ride log info again. I cant play any of my games. I have to mess with camera settings to get excellent pictures. It shouldn't be that difficult
Click to expand...
Click to collapse
If you don't own an iPhone, it's time to get one.
This phone has blown me away, completely. The only real issue is the memory management performed by the OS.
Most of these issues you've mentioned are software issues. Hopefully, HTC will push enough updates quickly to fix all of them. However, the devs on XDA Developers are crafty sons of *****es and will make great ROMs for us to flash once we crack the phone open.
Again, if you are expecting a "perfect" experience, move to the iPhone. The iPhone has many limitations to provide its end-users with a "perfect" experience.
---------- Post added at 09:22 AM ---------- Previous post was at 09:21 AM ----------
chrikenn said:
Thanks for sending the letter. I too have sent letters about wifi, gmail push, and multitasking.
Flame me if you will, but if wifi and gmail push aren't fixed (officially -- leaks do not cut it) within the next 2 weeks, I will have to return this, despite the fact that I absolutely love the hardware.
Click to expand...
Click to collapse
I've never had a problem with Wifi or Gmail push.

maybe wrote again in chinese....and send to them.

designgears said:
3/4 of that stuff has nothing to do with HTC...
"I know some the issues mentioned here are not under HTC control but as a customer I don't care."
You know that, but then you say you don't care. So, lets ***** at HTC anyways... great plan... I am sure if you call up Verizon and piss and moan that will help too! I don't support this type of crap, if you are going to contact HTC, do it intelligently, otherwise your email will just be ignored.
Click to expand...
Click to collapse
That's a bit harsh.
If you flip the One X over and look at the back there are the letters "HTC" prominently displayed. It's their phone, it's their choice to work with AT&T and compromise on things with AT&T. HTC deserves all the blame in the world.

Another Good Bye thread

Hey guys... well I didn't want this to be another "**** you Motorola, I'M OUT!" thread, instead I wanted to let you guys know how I got my A2 replaced and say thanks to a few people.
I'm currently on my 4th A2 and this one is starting to exhibit all the same signs that the 2nd one did (audio from the speaker is bad, random restarts etc.) I've been with AT&T since it was AT&T then bought by Cingular then back to AT&T, so I have a little clout with them. I've also made sure to document with them every issue both locally here at the repair center and with phone support.
I called up AT&T 2 nights ago and went through the usual run around. I let them know I had already done a factory restore and all the other scripted steps and the problem persists. FInally I got them to agree to replace the phone. They initially offered me a Galaxy sII or an Atrix HD. The rep stayed on the phone for 15 minutes quietly and patiently waiting while I researched each phone's specs and reviews. I told them I needed to think about it and research each phone. I was none too happy about this because when I bought my phone I had an entire store to choose from, but now they were only offering me choices of 2 phones, neither of which I would have chosen from the current crop. I asked them if I could call back with a decision but the rep informed me that "other call centers" don't have the same abilities she did at this call center but that she could call me the next day at a specific time.
When she called back I explained my frustration again with only being able to choose from another locked down Motorola phone or a last generation Samsung, and politely asked for a manager. She put me on hold and came back to tell me that it was in the middle of a shift change and that the sole manager was on a call with another customer BUT she had asked him for another option of phone and he agreed to an HTC OneX. I accepted and they even waived the expedited shipping fee.
So I'm leaving this bastard device in the dust but wanted to say a HUGH thank you to to entire community before I left. Thanks to Jim, rdavisct, Apex-Strider, and everyone for being a great community that stuck together despite being abandoned by Motorola.
TL;DR: AT&T is giving me an HTC OneX because the Atrix2 is a steaming pile of poo, and thanks to everyone here for being awesome.

Sorry about your experience but it's not representative of the A2. You were just terribly unlucky to get 4 lemons in a row! Anyway, great deal you extracted for yourself. Enjoy your new phone.

Man you guys(customers in the us) are really kings! Cant expect anything like that here, even if its a legit problem they will tell you that there is a liquid damage and its not covered under warranty.. thats how bad customer care is in india.
Speak only when it improves on your silence.

athani said:
Sorry about your experience but it's not representative of the A2. You were just terribly unlucky to get 4 lemons in a row! Anyway, great deal you extracted for yourself. Enjoy your new phone.
Click to expand...
Click to collapse
I am sorry to say but it is kinda normal.... I have had 7 A2s now, 4 of them were my fault because of the BL stuff and the other 3 were just issues with the phone itself.

Hahaha...great score, One X? Nicccee. Sorry to have ya leave but I'm sure your not lol. Good luck in the future and enjoy the new toy!
Sent From My Rooted Motorola Atrix 2/MB865 Runing SuperCharged V7-Speed Boosted-OC'd at 1.2 GHz (ICS, 4.0.4)

dont forget the american One X is only dual core afaik

techsavvy.jaz said:
Man you guys(customers in the us) are really kings! Cant expect anything like that here, even if its a legit problem they will tell you that there is a liquid damage and its not covered under warranty.. thats how bad customer care is in india.
Speak only when it improves on your silence.
Click to expand...
Click to collapse
Thats exactly what the samsung reps said about my fathers s2 when i took it to them for battery drain.
Sent from my MB865 running on ICS leak

anikadam said:
Thats exactly what the samsung reps said about my fathers s2 when i took it to them for battery drain.
Sent from my MB865 running on ICS leak
Click to expand...
Click to collapse
did you ask your father about the water damage? what about the indicators?
no offense but out of 90% phones i've seen that had battery drain, the water sticker was red.

Wow... good deal on the one X!
I bought my A2 new and NEVER had an issue that wasn't my fault (recently accidentally deleted the home launcher app so now I'm forced to run a play store launcher).
The only thing that bugs me bout this phone is that locked BL and no official ICS.... other than that great phone!
Enjoy!
Sent from my MB865 using xda app-developers app

gabo_e30 said:
Wow... good deal on the one X!
I bought my A2 new and NEVER had an issue that wasn't my fault (recently accidentally deleted the home launcher app so now I'm forced to run a play store launcher).
The only thing that bugs me bout this phone is that locked BL and no official ICS.... other than that great phone!
Enjoy!
Sent from my MB865 using xda app-developers app
Click to expand...
Click to collapse
I find hard to believe the histories of this people saying that they are going for their 4, 5 or even 6 device and all of them gave them problems, i think they just dont understand that android is a very unstable OS and if they install a lot of apps from the play store (a lot of them crash sometimes) and also are trying to install custom roms and other stuff it is obvious they are gonna get some kind of random reboot or any other issue, but that does not mean that the phone itself is bad.
now some people may kill me for saying this, but i think atleast untill gingerbread, android is far away from iOS (i dont know about ICS), say all you want that apple dont let you do this and that, but iOS is just a great OS, even from its first version was as smooth as "project butter" in jelly bean or even more. before i had my atrix i just had a "regular phone" and an ipod touch 4g, its been hard to get used to android. is a little laggy, the web browser is not even closer to the browser in iOS (i dont really care about flash) and the famous widgets of android are just crap, the so called super customization is not more that a bunch of ugly widgets on the screen that just make the phone looks "dirty" , windows phone gave a much better and elegant solution for widgets.
everyone is always hating on apple here, and there are some reasons to hate apple, i agree, but for the most part the iphone has been ahead of android phones since always.
there, i said it!

rodmc123 said:
I find hard to believe the histories of this people saying that they are going for their 4, 5 or even 6 device and all of them gave them problems, i think they just dont understand that android is a very unstable OS and if they install a lot of apps from the play store (a lot of them crash sometimes) and also are trying to install custom roms and other stuff it is obvious they are gonna get some kind of random reboot or any other issue, but that does not mean that the phone itself is bad.
now some people may kill me for saying this, but i think atleast untill gingerbread, android is far away from iOS (i dont know about ICS), say all you want that apple dont let you do this and that, but iOS is just a great OS, even from its first version was as smooth as "project butter" in jelly bean or even more. before i had my atrix i just had a "regular phone" and an ipod touch 4g, its been hard to get used to android. is a little laggy, the web browser is not even closer to the browser in iOS (i dont really care about flash) and the famous widgets of android are just crap, the so called super customization is not more that a bunch of ugly widgets on the screen that just make the phone looks "dirty" , windows phone gave a much better and elegant solution for widgets.
everyone is always hating on apple here, and there are some reasons to hate apple, i agree, but for the most part the iphone has been ahead of android phones since always.
there, i said it!
Click to expand...
Click to collapse
Try being a dev and trailblazing and NOT bricking a phone. So next time be more careful what you say you are not talking to a bunch of noobs here. Your dev team is also here reading an helping...
You are about to be attacked alot worse than this by others so just be prepared!

jimbridgman said:
Try being a dev and trailblazing and NOT bricking a phone. So next time be more careful what you say you are not talking to a bunch of noobs here. Your dev team is also here reading an helping...
You are about to be attacked alot worse than this by others so just be prepared!
Click to expand...
Click to collapse
my comment it is not about the devs here, it is about an OS. i really don't understand your reply. i really appreciate the work of the android communities for trying to make the user experience on adroid better so if you misunderstood what i said, it was nothing against devs.

I don't do any dev work because I don't have time to learn, hold a full time job in a completely unrelated field, and raise my 18 month old daughter. I'm on my third A2, both previous ones had factory issues(refurbs through insurance replacement). The phone does have issues, but anyway, nice score on the onex and enjoy!
Sent from my MB865 using xda app-developers app

Congrats on the sweet upgrade. Jealous....

I had a similar issue with my HTC Vivid. In my case it was a software flaw that when you get into an edge area it trys to hit HSPA+. Like you they didn't offer me anything. I hit an AT&T Corporate store. The day I hit this store a district manager was there. At no point did I get mad just voiced my displeasure. They did me one better by allowing me to take any phone so I took the Note. I passed on S3 even. Given my HTC issues I wasn't taking the One X.
Sent from my SAMSUNG-SGH-I717 using xda premium

souljaboy said:
dont forget the american One X is only dual core afaik
Click to expand...
Click to collapse
yeah I got all excited for a second thinking it was Quad core. Even still, it's a nice upgrade that I don't have to pay a penny for and that doesn't extend my contract.

souljaboy said:
dont forget the american One X is only dual core afaik
Click to expand...
Click to collapse
rodmc123 said:
I find hard to believe the histories of this people saying that they are going for their 4, 5 or even 6 device and all of them gave them problems, i think they just dont understand that android is a very unstable OS and if they install a lot of apps from the play store (a lot of them crash sometimes) and also are trying to install custom roms and other stuff it is obvious they are gonna get some kind of random reboot or any other issue, but that does not mean that the phone itself is bad.
now some people may kill me for saying this, but i think atleast untill gingerbread, android is far away from iOS (i dont know about ICS), say all you want that apple dont let you do this and that, but iOS is just a great OS, even from its first version was as smooth as "project butter" in jelly bean or even more. before i had my atrix i just had a "regular phone" and an ipod touch 4g, its been hard to get used to android. is a little laggy, the web browser is not even closer to the browser in iOS (i dont really care about flash) and the famous widgets of android are just crap, the so called super customization is not more that a bunch of ugly widgets on the screen that just make the phone looks "dirty" , windows phone gave a much better and elegant solution for widgets.
everyone is always hating on apple here, and there are some reasons to hate apple, i agree, but for the most part the iphone has been ahead of android phones since always.
there, i said it!
Click to expand...
Click to collapse
My first A2 died less than a month after I got it. It flat out died, no power no boot up. Nothing. I took it back to best buy.
My 2nd A2 developed an issue after 4 months of use where any audio from the external speaker would distort worse and worse during use (I use my phone as a GPS unit. I'm new to Seattle.) and then eventually cut out entirely. I work nights and one night it did this to me on the way home. I had to detour from my usual route home due to massive construction. I didn't notice that the GPS had stopped talking until I was 7 miles past my exit.
My 3rd A2 had almost no WiFi connectivity. I could be sitting feet from my router and it would register almost no connectivity. I verified this with a WiFi analyzer, WiFiFoFum and speedtest.net.
My 4th A2 (this one) is starting to have the same audio distortion and is constantly rebooting. Not force close but a hard restart. AT&T sent me a battery first but the problem continues.
The Android OS is NOT an unstable OS, and for even suggesting that you've lost all credibility. I've played with custom Roms since my PocketPC days and I know when to screw with them and when not to. After my 2nd A2 I stopped with all of that except for rooting so I could install a few apps that require it. With my last A2 I've been COMPLETELY stock, not even a root to make sure that if there was another problem it was with the phone and not something I've done.
I have an iPhone for work and my A2 for personal use. Each phone is different but saying one OS is better than another is ignorant. They are tools that do different things, saying one is better than another is like saying that a wrench is a better tool than a hammer without giving the context for what you are using it for.

voodoomurphy said:
My first A2 died less than a month after I got it. It flat out died, no power no boot up. Nothing. I took it back to best buy.
My 2nd A2 developed an issue after 4 months of use where any audio from the external speaker would distort worse and worse during use (I use my phone as a GPS unit. I'm new to Seattle.) and then eventually cut out entirely. I work nights and one night it did this to me on the way home. I had to detour from my usual route home due to massive construction. I didn't notice that the GPS had stopped talking until I was 7 miles past my exit.
My 3rd A2 had almost no WiFi connectivity. I could be sitting feet from my router and it would register almost no connectivity. I verified this with a WiFi analyzer, WiFiFoFum and speedtest.net.
My 4th A2 (this one) is starting to have the same audio distortion and is constantly rebooting. Not force close but a hard restart. AT&T sent me a battery first but the problem continues.
The Android OS is NOT an unstable OS, and for even suggesting that you've lost all credibility. I've played with custom Roms since my PocketPC days and I know when to screw with them and when not to. After my 2nd A2 I stopped with all of that except for rooting so I could install a few apps that require it. With my last A2 I've been COMPLETELY stock, not even a root to make sure that if there was another problem it was with the phone and not something I've done.
I have an iPhone for work and my A2 for personal use. Each phone is different but saying one OS is better than another is ignorant. They are tools that do different things, saying one is better than another is like saying that a wrench is a better tool than a hammer without giving the context for what you are using it for.
Click to expand...
Click to collapse
+1
but if you use your wrench as a hammer it's the best of both worlds.

voodoomurphy said:
My first A2 died less than a month after I got it. It flat out died, no power no boot up. Nothing. I took it back to best buy.
Click to expand...
Click to collapse
Water damage, or bad quality chinese soldering work. Or maybe you cooked it(see last paragraph).
voodoomurphy said:
My 2nd A2 developed an issue after 4 months of use where any audio from the external speaker would distort worse and worse during use (I use my phone as a GPS unit. I'm new to Seattle.) and then eventually cut out entirely.
Click to expand...
Click to collapse
Flat out busted your speaker membrane, if you cant hear it near 70% volume, just plug it in your car audio. Wouldn't be surprised to hear you had your car radio on, and the you had the 0.1w phone speaker competing with it.
If you've ever seen a proper gps unit, take note of the size of the speaker on it, its massive compared to the one on your phone.
voodoomurphy said:
My 3rd A2 had almost no WiFi connectivity. I could be sitting feet from my router and it would register almost no connectivity. I verified this with a WiFi analyzer, WiFiFoFum and speedtest.net.
Click to expand...
Click to collapse
Your phone's antenna wasn't plugged in properly. It was probably a refurb(but not necessarily), the shoulder of your antenna plug got popped out of place when they put the case back. Sloppy work from the (refurb) facility - wasn't tested properly.
voodoomurphy said:
My 4th A2 (this one) is starting to have the same audio distortion and is constantly rebooting. Not force close but a hard restart. AT&T sent me a battery first but the problem continues.
Click to expand...
Click to collapse
You didnt learn from your mistake last time - I don't blame you, you didnt know what happened - and busted the speaker again. Keep in mind some apps like the gps(or roms like sc) one can have the volume boosted, just because the max has been put there, doesnt mean you should run it near it. The bass boost options dont do it alot of good either, it puts a huge extra strain on it and I doubt there's at least a software crossover in the thing.
About the reboots, could be anything, for example, if you live in a hot area, it can easily happen that your phone overheated while installed on your windshield.
You know there's a saying, if you're always clear by means of yield(give way) signs, but get into 10 car accidents a year, you're probably still doing something wrong.

voodoomurphy said:
My first A2 died less than a month after I got it. It flat out died, no power no boot up. Nothing. I took it back to best buy.
My 2nd A2 developed an issue after 4 months of use where any audio from the external speaker would distort worse and worse during use (I use my phone as a GPS unit. I'm new to Seattle.) and then eventually cut out entirely. I work nights and one night it did this to me on the way home. I had to detour from my usual route home due to massive construction. I didn't notice that the GPS had stopped talking until I was 7 miles past my exit.
My 3rd A2 had almost no WiFi connectivity. I could be sitting feet from my router and it would register almost no connectivity. I verified this with a WiFi analyzer, WiFiFoFum and speedtest.net.
My 4th A2 (this one) is starting to have the same audio distortion and is constantly rebooting. Not force close but a hard restart. AT&T sent me a battery first but the problem continues.
The Android OS is NOT an unstable OS, and for even suggesting that you've lost all credibility. I've played with custom Roms since my PocketPC days and I know when to screw with them and when not to. After my 2nd A2 I stopped with all of that except for rooting so I could install a few apps that require it. With my last A2 I've been COMPLETELY stock, not even a root to make sure that if there was another problem it was with the phone and not something I've done.
I have an iPhone for work and my A2 for personal use. Each phone is different but saying one OS is better than another is ignorant. They are tools that do different things, saying one is better than another is like saying that a wrench is a better tool than a hammer without giving the context for what you are using it for.
Click to expand...
Click to collapse
the audio distortion seems to be a relatively known issue with the atrix 2, and most of the issues you name here seems to be software related rather than hardware.
and yes, android it is unstable compared to iOS, i have not tried Windws phone enough time to give an opinion.. in this few weeks with android i've had more crashes with apps and little issues than i had with iOS in months.
maybe the kernel itself doesn't fully crash, it is linux after all, but i repeat atleast untill gingerbread (i have not tried ICS or jelly bean yet) android has a lot to improve.
and i do not agree that "they are tools that do different things" , they are basically smarthphones that do the same things in different ways and yes, i can find one better than the other, it is a PERSONAL OPINION after all.

Frustrated and Returned

I was so sick of incomplete OS, I returned my device after only 3 days of usage..I wanted to keep it, but there was no guarantee of OS update in coming future. Current customized OS by BLU was very frustrating.

Yes, I fill your pain. My phone arrived on Wednesday and there are a number of small issues that add up to frustration. The good news is if root can be obtained these issues can be bypassed.
Sent from my Nexus 6 using Tapatalk

onemotodroid said:
Yes, I fill your pain. My phone arrived on Wednesday and there are a number of small issues that add up to frustration. The good news is if root can be obtained these issues can be bypassed.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
If it can be achieved and even I am losing patience with BLU.
Sent from my A0001 using Tapatalk

The Gold has gone out of stock and then back in stock while the Grey has remained out of stock the entire time. I called Blu's sales office again(who lied on release day about it being Amazon's fault) and again they said that it was Amazons fault and i needed to contact them to see when the phone would be available. These freakin people, how do you run a company like this?

I'm a phone junkie. I buy a new phone at least once a year and I've had many Android phones starting with the G1. I've rooted every single one of them except the Blu Pure XL. While I would prefer the control that root would give me this is still a good phone and a great value. I guess what I'm trying to say is I agree that Blu's support isn't great but that's the value proposition they're offering. You are not going to get phone hardware as good as this *and* good support at this price. It's just not possible for a company to offer that. I for one, am OK with supporting the phone myself if it means I can get hardware as good as this for half the price of what another company would charge. At the very least we're saving $200 (probably more). Are better support and software updates really worth paying $200+ more?
Yes, the software (Amigo Os) takes a little getting used to. There are some things missing from this build of Android but there are some features it has that standard Android doesn't that I like. Overall the software is not bad but just different. I for one don't need to be exactly the same as everyone else; I'm happy with the phone and expect to use it for a long time even if we never get root.

Not sure if I can live without root. I will install an AT&T Sim in the Pure XL on Saturday and test.
If I had root all the little OS problems will be resolved. Nice hardware but, the software needs work.
Sent from my Nexus 6 using Tapatalk

For me, this phone is complete enough and it's awesome for the price. I don't know what you mean by incomplete because it's awesome for me. I installed Go Launcher and it's awesome. 6in, high resolution, comes with 2 cases, great speakers for the price, microsd, otg cable, screen protector, fingerprint sensor, and no lag.

I am on the happy side too. I've gotten mostly used to the settings. I installed Google Now Launcher and it works for me. I got this phone for the dual SIM which is awesome. I would have spent this much for a new contract phone with my carrier phone anyway and probably had less memory and still had to keep carrying a second phone. This has a big display and I haven't even bothered to put my SD card back in yet. GPS has detected my location accurately, so no complaints there. Yes, I know updates are not the most timely from Blu by history. This phone off contract with a carrier if by the manufacturer would be like what $650, $700 easy? So I can't complain. This phone does its job in full for me, and I didn't even have to buy a case as it came with two and a screen protector too and headphones, plus quick charger and small USB cable too.
Sent from my PURE XL using XDA Free mobile app

Anyone kind of wondering whether or not the Grey edition actually exists? Its now over a month since the 'launch' date, the gold unit has been in and out of stock several times on Amazon with no sign of the Grey aside from the "Temporarily out of stock" label that hasnt changed once. The way that they keep blaming Amazon when its clearly NOT THEIR FAULT really makes me wonder what a company like this is capable of. If the Grey unit never shows, and it was only the Gold all along, I guess i just wouldnt be surprised one bit at this point.
Come to think of it, I dont believe that ive seen any video reviews of this phone that werent the Gold version.

For $349 its a steal. I'm keeping mine even if they don't upgrade it or it never gets root.
I have it set up the way I need and only go into settings to enable tethering.

badMojo69 said:
For $349 its a steal. I'm keeping mine even if they don't upgrade it or it never gets root.
I have it set up the way I need and only go into settings to enable tethering.
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Yep. Phone works great for me. Having root would be ideal but not having it isn't a deal breaker. I would prefer that Android Pay worked but I can live without it (it's more of a novelty item at this point).

Someone please help me I have the pure xl and I can't change my lockscrren wallpaper the be different from my home screen I have tried custom but non allow my fingerprint security option please help

Charmed_star said:
Someone please help me I have the pure xl and I can't change my lockscrren wallpaper the be different from my home screen I have tried custom but non allow my fingerprint security option please help
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I don't think that's possible unless you use custom lock screen. Is there any custom lock that will support our fingerprint reader ?

aim1999x said:
I don't think that's possible unless you use custom lock screen. Is there any custom lock that will support our fingerprint reader ?
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Honestly I've looked for several lockscreens and none support our fingerprint scanner I really hope its possible because I really love this phone but that's important to me

I went through the manual and didn't see how to change default apps. I don't see the option in settings. Also trusted devices options. Anyone know how to access these ?

aim1999x said:
I went through the manual and didn't see how to change default apps. I don't see the option in settings. Also trusted devices options. Anyone know how to access these ?
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Not sure where the menu choice is, but it randomly asks me if I want to set my watch as a trusted device. I'll poke around next time (it might happen when you first pair a device, i'll check that out). For default apps, if you go to the app's settings and scroll down to "Launch by default" and hit "Clear defaults" you can select a new default app and depending on the action it may prompt you to do that.

DrBrick said:
Not sure where the menu choice is, but it randomly asks me if I want to set my watch as a trusted device. I'll poke around next time (it might happen when you first pair a device, i'll check that out). For default apps, if you go to the app's settings and scroll down to "Launch by default" and hit "Clear defaults" you can select a new default app and depending on the action it may prompt you to do that.
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Unfortunately you can't do that for default music and email clients. It says no defaults set. I mostly use google music but when I press music in my car it starts default music app. It is annoying. Same thing for gestures. E and M will start default apps as well. Which is useless to me as I use nine for email because default email doesn't work with office 365 exchange mail.