Database Info

Disable MSFP's Mandatory Device Lock?

When I installed the MSFP/AKU2 upgrade on my SP5 over the weekend then tried to connect to my Exchange server for the first time, it enforced a mandatory security policy of having my device automatically lock out every hour (and must be unlocked with a PIN at the very least). I find this terribly annoying! When I go into the security control panel, I cannot uncheck "Prompt if device unused for".
Is there a hack to remove this security restriction?

this policy is server based, but i'm not very familiar with the new Exchange 2003 SP2 features yet.

This is on the Exchange Server @ Global Settings --> Mobile Device Properties -- Device Security Settings.
If this is "your" Exchange server then you go there and disable all that stuff.
This isn't set by default however. So it may be that it isn't your "own" server. If so then the Exchange Admin has to disable that. I have messed with this on my device a bit. Not very extensively. I more wanted to see what happens when setting these polices rather than to see if I can bypass them.
So if it is your own server then just go to above under Exchange System Administrator and disable the device security or leave what you need and take the innactivity setting out.
Hope this helps[/img]

jminiman said:
Is there a hack to remove this security restriction?
Click to expand...
Click to collapse
Isn't this the point of the MSFP? Allow the exchange administrator to set security policies?

Well, so this isn't my Exchange server. And so I respect that if I connect to someone else's Exchange server, they can lock down my device. Well, I kind of respect that.
But the point is now I have removed the Exchange profile from my device completely--but the security policy remains. Is this a bug in MSFP?

Offtopic, but has anyone tried the remote hard reset thing? I would like to know how (or where?) it's implemented so I can reverse engineer it into a generic solution. Any clues as to use or implementation would be appreciated (I'm not using an exchange server so can't test).
V

MSFP security profile remains after wipe
This is actually standard practice in the B*)&#berry world. The reason is that they figure that if it's the company's device, security should be enforced whether you (the user) want to skip it or not. I.e. you don't it to be easy for the end-user to simply bypass all that hard work you did setting up the security. So while I don't know for a fact, I am guessing this is by design.

Outlook on mobile just stopped working! Please help!

Hi
I've posted in the HD2 forum but had no luck getting to the bottom of the issue so thought I'd see if anyone in here can help!
Up until last week I was able to sync my work emails to my iPhone and new HD2. Then all of a sudden it stopped working. I have tried deleting the accounts and setting them back up again but I get the "Exchange account verification failed" message. I have also attempted to set up the accounts on other phones with no luck so I have ruled out hardware as the issue.
My IT department at work are unwilling to offer ANY assistance as they only support blackberries but they did confirm that no changes were made to my exchange account settings.
I am still able to access my companies OWA site through mvi.xxxxx.net with no issue.
Given the fact that my IT department have not made any changes to my settings I can only assume that OMA is still enabled. I'm led to believe I should be able to check this by typing mvi.xxxxx.net/oma in a web browser and then logging in but I just get "page not found". Our OWA access address is quite different to others I have seen, is there a different test I can carry out to check if OMA is enable bearing in mind that my IT department are refusing to look at any settings for me?!
Also, I know that OMA is still working on at least some of my colleagues accounts as I have been able to set their accounts up on my phone. Therefore, I can't understand why the mvi.xxxxx.net/oma check won't work. Are there any other checks I can carryout?
Is there anything else that could be causing the failed verification of my account?
I've had no isses syncing with my work account for over 18 months and I am now seriously struggling to ascertain what the issue is and its driving me insane!
Any assistance anyonce can offer would be much appreciated.
Many Thanks

[Q] Email MS Exchange

Anyone able to use the stock email app without any problems? I can't access my work email with the stock app. I downloaded touchdown and it works without any problems, currently using the trial, $20 not worth it IMO.

No, i have no issues with Exchange using the stock app. I connect to Exchange 2003 so I can't speak for newer versions of Exchange. Do you get any error messages?

I get a cannot connect to server message. It's not a connection issue though, if I type my password wrong, I'll get a incorrect password message.

shilent said:
I get a cannot connect to server message. It's not a connection issue though, if I type my password wrong, I'll get a incorrect password message.
Click to expand...
Click to collapse
Hmm, so you have the correct domain\username, correct mail server, checked ssl settings, and you get the same message? The problem could be on the server end. Can other android users connect to your company's exchange?
Also, if Touchdown is too pricey, you can try Enhanced Email, i've used it before and it works really well. The only downside is that it's not great with your battery.

Yes other android users are able to connect. I'm also able to connect on my girlfriends Mytouch 4G.

Are you running a ROM? If not, the only thing i can think of that might work is doing a factory reset. I had a problem connecting once but it was due to a bad flash. Did you already clear cache and data from the stock email app?

Some ROMs
Some ROMs have a working email client for my corporate email, some don't. I ahd not luck with Weapon g2x, but Trigger worked, for example. Also the nighlies I used (up to 104) worked, but miui doesn't seem to work.
My advice is try ROMs until you find one that works and report the bug onthe forums if you notice problems.

So far I've tried:
Stock 2.2
Stock 2.3
Weapon G2x
Latest CM7 nightly 119
All have the same problem. Could this be a hardware problem? It's weird, why does touchdown work without any problems?

Miui
I am using the latest Miui and it seems to work with exchange. OTOH, I was able to get several of the nightlies to work with my exchange server too.

LG G2X Corporate Email (Microsoft Exchange) Connection Problem
My phone is a T-Mobile LG G2x (LGP999) running Android 2.3.3 (latest version is updated); using Microsoft Outlook 2007 (not sure what version of Microsoft Exchange is being used)
When I try to setup a corporate email (Microsoft Exchange) on my LG G2x (P999), I am receiving an error message that states: "This server requires security features your phone does not support". The steps are as follows:
1.) Go to the Email application from the main menu.
2.) Select MS Exchange.
3.) Set up email: Type your full email address and password.
4.) Server Settings: Type Domain\Username; Password; Server; Select check boxes “Use secure connection (SSL)” and optional “Accept all SSL certificates” when first box is selected.
5.) Account Options: Select how often you want your mail to arrive and your notification preference.
6.) Type a name for your account.​
I am getting hung up on step #4 (Server Settings). I am 100% certain my domain\username and server address are correct but when I click “Next” to proceed to the next step I get the message "This server requires security features your phone does not support".
For a test, my colleague entered his information on steps 1-4 into my phone and proceeded to step 5 immediately (Account Options). This problem happened to one other individual and he had to purchase a new phone to correct the problem (a Samsung). The problem seems to be around the phone or mail-server but I am out of options. Is there some setting to get it to work?
Another test I performed, I successfully logged onto my friends phone with my account settings and managed to pull up my calendar / email. He was using a Motorolla phone that used Android 2.2 (an older version than I am using).
Other Notes:
A.) I can log into my webmail but this feature does not sync my calendar or give me instant email notifications. My email in Microsoft Outlook is working as well.
B.) My username and password combination is definitely not the problem. I tried typing in a different password and it gives me a different error (username/password entered is incorrect).
C.) I tried using “/” and “\” in the Domain\Username section. I also tried checking and un-checking the SSL options. I tried other servers available on-site (01 and 02 versions).
D.) My work technical support insists there is nothing different about my security settings but unfortunately since it is a personal device they won’t offer any real support. They blame the phone or T-mobile. T-mobile blames the phone or the server. LG blames T-mobile or the server. See my problem?
E.) I had a work phone recently that was taken away due to budget cuts so I know it is possible to get my email / calendar with an i-phone (3GS).
F.) I also tried using “Other” on step #2 and entering the information manually (selecting exchange since it is not a “Pop” server). I still get the same message.
G.) I rebooted the phone and even pulled the battery and restarted.
H.) I can connect to my work wi-fi. I activated the wi-fi and tried to enter in all the server information but it still gave me the same error with wi-fi enabled.
I.) I have setup my home email account but could not do it from the “Other” option in Step #2. (sbcglobal.net and a yahoo mail both required the yahoo app to work). I also got the g-mail account to work through the “g-mail” app.
J.) It is a brand new phone purchased yesterday 12/13/11 (i.e. factory reset seems pointless and not attempted).​
Is there some phone setting I am missing? Any help on this matter or another method to sync my calender / work emails to my phone will be appreciated!!!
Thanks in advance

I don't believe Android currently supports some features of Microsoft Exchange yet because of security permissions. There is an app in the market that bypasses those checks but it's risky, because if your phone ever gets stolen and your work needs to wipe it, they can't and you may get in trouble for breaking policy. For the most part though, they wont know. I'll search for it for you but I don't remember the name.
EDIT: Sorry didn't read all the thread My browser pulled me to the last post of the thread and I thought it was OP haha
Still though, it could just be security restrictions stopping you like I said.

shilent said:
So far I've tried:
Stock 2.2
Stock 2.3
Weapon G2x
Latest CM7 nightly 119
All have the same problem. Could this be a hardware problem? It's weird, why does touchdown work without any problems?
Click to expand...
Click to collapse
It's weird that you tried CM7 and it didn't work. The stock rom has an older email.apk that is not compatible with the newer versions of Exchange and some security policies but CM7 should not have that problem.

what settings are you using?

I've used both Touchdown and the default Android email client at work without a problem, but your Exchange server must fully support ActiveSync. I would ask your IT support or server admin to help you out.
BTW, while Touchdown may seem pricey, it just works. I use it daily and would recommend it to anyone wanting to connect to Exchange servers. I tried other solutions but always went back to Touchdown. Their support service is top notch.

The only problem I have is that once in a while the email app will delete my account. It only happens to exchange, my pop 3 accounts stay there.
Edit: Of course, as soon as I say this I have a problem connecting I changed my password at work and when I tried to change it on my phone it would not work. I removed the account and added it but still nothing. I wiped the cache and davlik cache and added the account, great success.

[Q] Outlook Exchange Email Problems

Ok guys so when I go to a website to check my webmail I get a certificate error. It doesnt matter what phone, computer, or tablet I use.
h t t p s ://webmail.pottsvilleschools.org/owa/
I have tried to install the certificate and it works but still get the issue. Problem is I am trying to setup my phone to check my email and it always says there is a certificate error. But on my Ipad or my wifes android it tells me there is also a certificate error the first time I try to sync but from then on it syncs fine. Almost like it ignores there error one I say ok. Why will WP7.5 not ignore this problem? Or at least off a solutions? You guys have any ideas on how I can get this to sync? I know there is an issuse with the certificate not matching the web address. But beyond fixing the actual certificate are there any other options?
Thanks

Same as myself, ipod syncs with exchange no problem, my WP7 wont.

I had this fault and another guy online found the fix for it.
1. Remove the current OWA account from your phone.
2. Install the certificate again.
3. Reboot phone.
4. Add the OWA account again.
That worked for me. Without the reboot it gave the error you have now.

systems_uk said:
I had this fault and another guy online found the fix for it.
1. Remove the current OWA account from your phone.
2. Install the certificate again.
3. Reboot phone.
4. Add the OWA account again.
That worked for me. Without the reboot it gave the error you have now.
Click to expand...
Click to collapse
I just tried what you said but I still get the certificate error. Crazy stuff

I had the error the first time. Had to export the certificate from my computer, emailed it to my gmail account, opened it on the phone and then the error went away.
Can't sync contacts though with the OWA Exchange server. Ended up exporting my exchange contacts to a CSV and importing them into Gmail so all my phone numbers show up through that account. It's sloppy but it'll work.

Still get a error
"There is a problem with the certificate for ******. Contact a support person or your service provider.
Error code :80072F0D"

So if this cant be done hwo can I go about geting the certificate fixed? Would the admin know how to do that? Hes not very smart. Mostly lazy. haha

I think your admin or IT should be able to know how or where to go to get this fixed. The other option is to ask if there is an exchange activesync server you can tie into for this email account.

skelow said:
Ok guys so when I go to a website to check my webmail I get a certificate error. It doesnt matter what phone, computer, or tablet I use.
h t t p s ://webmail.pottsvilleschools.org/owa/
I have tried to install the certificate and it works but still get the issue. Problem is I am trying to setup my phone to check my email and it always says there is a certificate error. But on my Ipad or my wifes android it tells me there is also a certificate error the first time I try to sync but from then on it syncs fine. Almost like it ignores there error one I say ok. Why will WP7.5 not ignore this problem? Or at least off a solutions? You guys have any ideas on how I can get this to sync? I know there is an issuse with the certificate not matching the web address. But beyond fixing the actual certificate are there any other options?
Thanks
Click to expand...
Click to collapse
You probarbly need the root certificate of the issuing CA for the phone to recognize the certificate chain. As far as I can see, yours is self-signed, so there is no certificate chain.
Simply importing a copy of the self-signed certificate does not work on your phone (been there). WP7 obviously does not have the certificate stores like Windows, or it puts them in the wrong one.
If you have the knowledge I would advice to go for CACert.org certificates. They are free (your protected systems need renewal every 6 months though), and your good to go when installing the CACert root certificate.

[Q] Gmail 5.0 Exchange looping into security updates

I have been using the Gmail Exchange Account for a few days happily (Android L stock). But now I constantly get the option to update my security which is basically encrypting my phone. But after the restart this message comes up again with only option to update again. In the meantime no mail is synced. I have already removed and re-installed my echange account numerous times but not helping. Alternative app Mail Wise is giving the same problem. With Touchdown everything is working but I don't like the battery usage and most import the seperate password entry when entering the app. Did anybody else experience this security update loop?

Maybe I have solved the problem myself. What seemed to happen is that my companies security policy demands a certain type of password. Since I already had installed an exchange account before my password on my phone was already compliant. Therefore I did not need to change anything on my security after I setup my Exchange account on my phone. So what I did is disable password lock on my phone, setup my exchange account and entered a compliant password.

1979Sentinel said:
I have been using the Gmail Exchange Account for a few days happily (Android L stock). But now I constantly get the option to update my security which is basically encrypting my phone. But after the restart this message comes up again with only option to update again. In the meantime no mail is synced. I have already removed and re-installed my echange account numerous times but not helping. Alternative app Mail Wise is giving the same problem. With Touchdown everything is working but I don't like the battery usage and most import the seperate password entry when entering the app. Did anybody else experience this security update loop?
Click to expand...
Click to collapse
Every two or three days same problem returns. Gmail tells me to do a security update. After a lot of trying I get it working again but if this returns constantly it is quite frustrating. Anybody else with same experiences?

Solution given
Somebody on another site pointed me to the solution which can be found at:
https://code.google.com/p/android/issues/detail?id=79342#c18
As it seems a pin/password is required for startup as well, not only for unlocking the device.