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I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
Flash the new radio that was made available today and see if that changes it. If not factory reset your phone and bring it in and say it stopped working.
schwab16 said:
I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
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Click to collapse
I been have problems with 4G since Saturday here in San Diego. It has been working fine for 3 weeks up to this point. I have 3-4 bars of 4G, but there's no network connection. The connection does NOT bounce between 3G/1X. It is solid 4G, however on the 4G LTE icon at the top, only the white arrow lights up, never the down arrow. When I run the ping test in the diag screen you posted there, it fails.
I went down to the Verizon store near my house and they had two display Thunderbolts. One of them was having the same exact problem as mine. While I was there, I rebooted mine and it magically started working right.
Then about a hour ago, it stopped working again. Rebooted twice and nothing. Called Verizon tech support just to let them know there might be an issue since my phone and the display phone werent working right. They transferred me to a
"4G specialist" who had me shutdown the phone while he "rebuilt" my account in their system. Booted back up and it works again.. Dont know if something he did fixed it, or the third reboot fixed it.
BTW, my phone is factory stock. Have it set to LTE/CDMA Auto in th phone settings.
Sigh... it's doing it again this morning
Same here, stuck using 3G until further notice.
Sent from my HTC Thunderbolt
Ya this problem is making me mad, I'm going on a trip, and when I get back if I still have problems I will just unroot and get a replacement, I really hope someone knows a fix to this though and posts it
Sent from my ADR6400L using XDA Premium App
My 4g and 3g have been on the outs today here in ohio. Never had the issue before today. I'm assuming its a network issue and not an issue with my phone. And I have the new radio fyi.
Sent from my ADR6400L using XDA Premium App
schwab16 said:
I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
Click to expand...
Click to collapse
-89 dB is pretty weak. -89 to -93 is what mine is at most places in my house. The only way it will go from 3G to 4G is if I walk over to the bedroom window facing the nearest celltower and then it will go to about -78 and switch to 4G.
When facing the tower do not "cup" the phone because I have seen as much as 10dB loss from my hand being between the phone and the tower.
crazed_z06 said:
Sigh... it's doing it again this morning
Click to expand...
Click to collapse
I have similar issues in San Diego as well. Fortunately I work from home, so I just enable WiFi for now.
Sent from my ADR6400L using XDA Premium App
crazed_z06 said:
Sigh... it's doing it again this morning
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Click to collapse
I can say the same thing in Phoenix.... you have good 4g days and you have bad 4g days. Like yesterday... up then down then up then down then nothing for an hr.... then up and down... an awesome way to tank the battery.
I wish Big Red would make up their minds... and fix these issues.
Same here in scottsdale, shows the 4g icon but there is no data till it switches back to 3g. Maybe just a coincidence but mine started yesterday after upgrading to the new radio and bamf 1.5
Shinanigans250 said:
Same here in scottsdale, shows the 4g icon but there is no data till it switches back to 3g. Maybe just a coincidence but mine started yesterday after upgrading to the new radio and bamf 1.5
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Click to collapse
Same for me in southern Scottsdale. Also started happen with new radio and bamf 1.5.
I'm going back to old radio and 1.4 for now...
crazed_z06 said:
I been have problems with 4G since Saturday here in San Diego. It has been working fine for 3 weeks up to this point. I have 3-4 bars of 4G, but there's no network connection. The connection does NOT bounce between 3G/1X. It is solid 4G, however on the 4G LTE icon at the top, only the white arrow lights up, never the down arrow. When I run the ping test in the diag screen you posted there, it fails.
BTW, my phone is factory stock. Have it set to LTE/CDMA Auto in th phone settings.
Click to expand...
Click to collapse
I'm having the same exact problem you are having in NYC and now in Boston while I am on vacation. If I force the phone to 3G, everything works beautifully, but to get 4G working again, I have to power off and on the phone.
Now, while in Boston, this issue happens when I am in an area of no cell signal (say the parking garage of my hotel) and then walk into an area with cell signal. I'll wake my phone from standby and will not see the 4G symbol, and then the symbol appears, but no data, like what you described.
I wonder if it has to deal with how the phone connects to the towers. Maybe the new radio will fix it? I'm currently on stock since it's still runs pretty damn well.
Just to mention, my phone does not suffer from the cycling issue between 3G and 4G.
Switched to bamf remix 1.5 with the same updated radio and 4g works great now. Kinda like the remix better.. win win
Did you try taking out your batter and sim card... waiting a minute and then putting them back in? I had this problem once where I was stuck in 3G in a 4G area and this is what tech support had me do. I didn't think it would work, but it did!
So I am currently running bamf 1.6.3 and I change kernals a lot, but one thing I can't seem to fix are the data drops. I live in raleigh, so no LTE, and am running the .7 cdma / .6 LTE radio combo. The data drops off a lot, more noticeable when changing towers. Even sitting at home with good signal it will just drop to 1x and is hard to get 3g back without a reboot. Anybody else see this? No reboot problems
So am I the only one with this issue??
Mine drops 3g and 4g for a second or two and then comes back. It has been happening a lot recently.
At one point in time I would have that happen, it was because of a local tower being screwed up. Maybe switch from eHRPD to the standard 3g network? or vice versa?
Had the same issue with 1.6.3 and went back to 1.6.1 and Im fine again. Ill wait for another version before updating again
Having this same problem but I'm on stock and it only happens while I'm on 3G....nothing but problem since I got this phone....did Verizon and HTC test this phone out? Gps problems,reboot problems,data problems,battery...I'm really sorry I left my carrier for this phone.
mbrown3460 said:
Having this same problem but I'm on stock and it only happens while I'm on 3G....nothing but problem since I got this phone....did Verizon and HTC test this phone out? Gps problems,reboot problems,data problems,battery...I'm really sorry I left my carrier for this phone.
Click to expand...
Click to collapse
the NEW 4g network is going to take some time to get running properly and because of that will have issues as will the phones. Not everything works flawlessly off the bat, give time to get everything settled and figured out and it will get perfected.
With all the radio/prl updates they have been doing I wouldnt be suprised if it is caused from that.
I was having the same problem. Disabling eHRPD has seemed to fix it. I still see strange signal drops, but I'm not seeing data drops at all.
It's not a fix, but rather than rebooting, just turn on airplane mode, wait for the airplane icon to appear, and then disable airplane mode. I have the same issue you describe, so I just keep the airplane mode toggle widget on my second home screen panel.
I'm getting very frustrated with the inconsistent data connection on this phone. I halfway considered trying to get VZW to let me swap it for the Droid X 2 when it releases next week.
I have similar problem. I live in Northern CA with 4G coverage. The problem will be like this:
- 4G works OK, data works
- Moments later, 4G icon shown upload activity (arrow up sign)
- Shortly afterwards, no data. Mail, Google Maps, etc. failed
Fix is to turn Airplane mode OR REBOOT the phone. I have tried switching radio mode (using LTE ON/OFF) but to no avail.
I understand 4G is new and so is the phone, but c'mon.. it has been sometime now and we are STILL paying for the service, even when the 4G network is down (few weeks ago) or when the phone loses data.
This happens to me on stock. Will be using 4G and then all data drops, then comes back, then drops, then comes back and repeats the cycle. Rebooting, airplane mode, nothing helps. Eventually it goes back to normal.
My phone went wacky yesterday. 1x and no data for four hours. Spent an hour on the phone with Verizon tech. We did everything possible and nothing. Then it just fixed itself. Had someone with a Droid X in the same room as me with great EV signal. Now the phone is perfect again. I dont get it . I have enabled REV A and now I put it back and that didnt matter.
zx12dak said:
My phone went wacky yesterday. 1x and no data for four hours. Spent an hour on the phone with Verizon tech. We did everything possible and nothing. Then it just fixed itself. Had someone with a Droid X in the same room as me with great EV signal. Now the phone is perfect again. I dont get it . I have enabled REV A and now I put it back and that didnt matter.
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Click to collapse
Mine as well on 1.6.3 bamf remix. i had to keep going in airplane mode. it was stuck on no service or even the 4g icon (not blinking and no service)
We are Guenna pigs....
Since i have gone to the new leaked gingerbread radio not the latest froyo radio but the new gingerbread i dont have data drops
get it here http://www.multiupload.com/KQCRTNALV9
I too had continual problems with data yesterday (on BAMF 1.6.3) in San Diego. Kept switching from 4G/3G/1x. Today seems to be running smooth.
I'm gonna say thank god I'm not the only one, I don't live in a 4g area, yet there's many times my 3g will do the same arrow thing showing up and than everything fails. I'm running the new radio and perfect storm 1.4
, and drods kernel
Sent from my ADR6400L using XDA Premium App
Very odd problem with this new full MR2, probably radio related. When i upgraded it obviously did the full wipe so I know it's not a software interfering. It's pretty much a fresh reset since 1pm.
Anyways i keep losing connectivity to 4g. it flickers to 4g, then 3g, then 1x. Then back to 4g for a second, then it just loses connectivity to the internet totally but shows full bars. Now i'm back at 1x.
I am sitting smack in the middle of NYC where there is always full 4g & 3g bars. Anyone else experiencing this problem? I've done numerous reboots, put my phone in/out of airplane mode, etc but i can't hold a 4g signal for the life of me. Didn't have this problem in the AM before i upgraded. It's now flickering between no internet connectivity and 1x as i type this. I wonder if this is network related or the new firmware?
I was having that issue before the updates (the first one) when I was in NYC. I honestly think it may be the 4g network. the way I solved it was putting my phone on CDMA(auto) and it just held 3g.
I was having that same issue running The Perfect Storm. I downgraded the radio and went back to BAMF Remix and have had NO 4G issues. Good connection, great speed, and it never loses the 4G connection.
4g has been fine for me running the MR2 radio with flyweight ROM. I'm in Florida though, not NY...
Sent from my ADR6400L using XDA App
I am in NYC and had the same problem....
I even flashed the first Ginger radio and still had the same problem...
10 min ago I reloaded the MR2 radio and I am getting 4g now....
I am 99.999999% sure it was the VZ network!
EDIT::: just went back to 1x.....I am sure it is the VZ network...just have to wait ait out
Interesting...I thought I would try this update again this morning with a different ROM (Das BAMF 2.0 - 5) and have had no issues at all. 4G is constantly connected with no drops. I'm not sure if something happened with the initial install or if it was an issue with the ROM I was using it with. Anyway, all is good.
Try powering down..pull battery and LTE sim. Reinstall them and power up.
ridin the lightning
sorry to necro, but this is the first relevant thread i found in search
i am in a similar situation, before rooting (stock thunderbolt), i could exaggerate and say i didn't even know what the 3G icon looked like, constant 4GLTE uptime in washington, DC
i'm using INJ3CT3DTH3ORY (pardon me if i have stylized the name incorrectly) with an OVA MR2, and now i'm constantly 3G. i've tried every setting under "set preferred network." if i do LTE only, it'll show 4GLTE for maybe half a minute, and then fall into 1X. if i do CDMA + LTE/EvDo auto, it'll show 4GLTE for a similarly short amount of time, then fall into 3G. all the other settings deal with 3G only if i remember correctly, so i'm not even bothering to mention those.
thinking it might have been the radio, i tried flashing MR2.5 and MR.627, both giving me the same result.
any ideas?
edit: found this thread, seems to be related as well (showing some effort here) http://forum.xda-developers.com/showthread.php?t=1178285
I am not experiencing these problems with BAMF 1.86
Here is whats happening! I go into an awful area with no cell service and when i return into an area with good service... It shows all my bars, 3G icon, but its all grayed out and will not return with color... Also i have no data connectivity at all. The only way to resolve this problem is a reboot. I have the Nexus s 4G KL1 radio... This has happened twice in 2 days. Can anybody tell me what this could be? I tried the KL2 radio and the same thing happened. So I went back to KL1. I am running Cyanogenmod 7.1 stable. Any help would be appreciated, I like this phone and dont want to have to go back to my slow Evo.
Happens on ICS ROMs. I switched back to GB because of that issue.
OHHH ok that makes sense since i was on an ics rom... That sux i love the ics roms to. Is this an issue they know about and are working on?
Yes I am sure the devs know about this issue. A lot of people already reported this issue on the ROM's threads. I think there was a fix in the CM9 repositories that was merged this week.
well thats good news since were i live its not good service and im in and out of service a lot. Thanks for chiming in and letting me know! I was wondering if i had a bad radio or some thing lol...
This happens to my I9020T as well (with stock ICS, Pixel ROM, and Brainmaster's Stock and MIUI ICS ROMs). So, it's definitely an ICS issue. My network connection won't reconnect after I ride the subway (underground, where there's no signal) for about an hour. The only way to fix it is by doing a reboot (enabling and disabling Airplane mode doesn't fix it).
I just tried switching radios: from KI1 to KF1. I'll update on the result later tonight.
Sounds like exactly what happened to me.
I went back to gingerbread. I haven't had the issue since!
Just out of curiosity have you tried the KL2 radio with CM9/Latest nightly and then toggle your Data Enabled or the data roaming? If that works it might save you the reboot. Settings, wireless & Networks/more, Mobile networks, Data enabled.
You could try toggling the data roaming too.
Yup tried it already
davidstjohn1 said:
Yup tried it already
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Click to collapse
Ok it was worth a shot. When I travel to the UP, I get no data service what so ever. So I feel your pain.
wild1z said:
Just out of curiosity have you tried the KL2 radio with CM9/Latest nightly and then toggle your Data Enabled or the data roaming? If that works it might save you the reboot. Settings, wireless & Networks/more, Mobile networks, Data enabled.
You could try toggling the data roaming too.
Click to expand...
Click to collapse
I've tried enabling-disabling Data as well, and it doesn't fix it.
The weird thing is the same issue happened to my girlfriend's T-Mobile G2 with Gingerbread last week, when I unchecked the "Use only 2G network" setting on her phone and forgot to check it back. So, when she told me the issue when she got home, I re-enabled the "Use only 2G network" setting again, and her phone haven't had the reconnect issue ever since.
So, my speculation right now is this reconnect to network failure issue has something to do with the Nexus S' 3G/4G network type setting.
I definitely think you're right
I am having somewhat the same problem.
My phone keeps switching from UMTS:3 to HSDPA and back to UMTS:3
This is draining the hell out of my battery. But when I have it on EDGE 2G I'm getting good battery life.
the issue is not that big for me. I just give it a few moments with it in sleep and when I go to use it again it fixes its self.
Sent from my Nexus S using xda premium
Update!!!! I have since switch off of the I c s rom. I have not had the incident happen even 1 time since doing so. I am totally convinced it's on ice cream sandwich roms.
IIIV said:
This happens to my I9020T as well (with stock ICS, Pixel ROM, and Brainmaster's Stock and MIUI ICS ROMs). So, it's definitely an ICS issue. My network connection won't reconnect after I ride the subway (underground, where there's no signal) for about an hour. The only way to fix it is by doing a reboot (enabling and disabling Airplane mode doesn't fix it).
I just tried switching radios: from KI1 to KF1. I'll update on the result later tonight.
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Click to collapse
Just an update: Switching radios didn't fix it. Had the same issue after taking the subway yesterday.
IIIV said:
Just an update: Switching radios didn't fix it. Had the same issue after taking the subway yesterday.
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Click to collapse
I doubt the radio would make a difference. I think the issue lies in the Phone application.
I could be misinformed here, but if i recall correctly, our phones radio is relatively stupid as far as radios go, and the intelligent parts are actually done as a part of the phone application. This only applies to CDMA Variants of the Nexus S, but it could be the reason that the ICS update was pulled (As thats where CM and others get the ICS version of the phone app.).
After taking the subway for about an hour last night, my NS actually reconnected when I got back up to ground level. One thing that I didn't do is listen to music (PowerAmp); I was always listening to music when I had those network reconnect issues.
Anyway, I hope this issue gets fixed in the upcoming official Google ICS update, that should be released in a few weeks*.
*http://www.engadget.com/2012/03/15/confirmed-ics-coming-to-the-nexus-s-in-the-next-few-weeks/
I've found that if you just stick it in airplane mode when you are about to go into known no service area and then take it out of ap mode when you know you have a signal you can save from having to reboot to reconnect.
My building at work is a tomb for sprints signal and it works for me every day w/o rebooting ...
To all of you having network reconnect issues -- do you use any battery saving apps, like JuideDefender or GreenPower? I use one, and I'm thinking that its network toggling internal API method has something to do with this issue.
Yesterday, I disabled my GreenPower app right before I took the subway, in which my NS couldn't receive any network signal for about an hour. Then, when I went back up to ground level my NS was able to reconnect to my network successfully.
I'll do the same test later after work and update back tonight.
I've started having some horrible issues with my phone connecting to Verizon networks properly. I used to be able to connect to 4G networks at my house and surrounding area with no issue, but now I've been having the worst time getting it to lock. Currently I'm connected to 3G at -99dBm in my household.
I originally was running stock, but fully rooted, S-Off. I've since switched to trying AOKP and now I've settled on Sinless GPe 3.4.7. I have not seen any real difference between them as far as getting a good connection to the network. I started switching ROMs well after I've noticed an issue, and I have not done much of anything to my phone in the last few weeks that I could attribute to the change. I've never dropped the phone or damaged it in any way.
I just recently traveled across the state and would run speedtests next to my wife's iPhone 5c and 19/20 times she'd show full bars with LTE service while I was either on 3G or no service at all. My phone will connect to 4G sometimes though, it's just not that often.
I read that there may be an issue with my SIM card, so I stopped in and had it replaced. The guy seemed very confused about the state of my phone software, so he blamed any issue I was having on the software installed. Regardless I did get a new SIM card installed. It did not seem to help at all. Can anybody help me? I'd hope to not have to go through the hassle of attempting to get the phone replaced!
Bootloader information:
HBoot-3.16.0.0000
Radio-0.89.20.0321
After rebooting my phone, my phone locked to an LTE signal at -112dBm. It does not speed test at over 3Mbps. Testing my wife's iPhone shows her at -100dBm and she was able to pull 30Mbps down.
There is talk of poor signal reception/speed in gpe threads. Cm based Roms, dunno. Try flashing a sense ROM, do some tests and report back
I recommend clean ROM or any other ROM on Verizon base
I just received my M8 yesterday and am having the same issues (both wifi and LTE) running the latest PA. Going to try something with a VZW base and report back.
wtoj34 said:
There is talk of poor signal reception/speed in gpe threads. Cm based Roms, dunno. Try flashing a sense ROM, do some tests and report back
I recommend clean ROM or any other ROM on Verizon base
Click to expand...
Click to collapse
I reloaded my backup of the Stock ROM and I am still seeing the same issues. It seems to connect sometimes but most of the time it will not. It seems like its just not getting a good lock. I am having trouble even using the phone at my house now whereas I've always had great service here. Doing a speed test now, the phone states 3G service, tested with 705 ping, download of 0.17, upload shot up to 58.19 (which obviously isn't true) and then froze while testing and has been here for over three minutes.
serotoninzero said:
I reloaded my backup of the Stock ROM and I am still seeing the same issues. It seems to connect sometimes but most of the time it will not. It seems like its just not getting a good lock. I am having trouble even using the phone at my house now whereas I've always had great service here. Doing a speed test now, the phone states 3G service, tested with 705 ping, download of 0.17, upload shot up to 58.19 (which obviously isn't true) and then froze while testing and has been here for over three minutes.
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Click to collapse
I would run the RUU and try again, and just see if something got boogered
Confirming as well that the reception isn't the greatest with this phone/radio in the so so service areas.
I live out in the country. Never had good reception with Sprint no matter the phone. Switched to Verizon with an LG G2 and service was fantastic at home for the 7 months I owned it. I moved to the M8 and now phone service is spotty at my house. It's the radio for sure. Wifes verizon moto works great at home as well.
I've had the same issue, updated radios, flash back to stock, and everything else. The radio on this phone IMO is terrible, even when it does get 4G I get like 8 mbps down with 4 bars of 4g. Once in a great while i'll get 18 - 20 down with 5 bars of 4g.
I've been experiencing the same things recently as well. It also affects sending SMS messages. I am on stock too (with s-off). Nothing changed on my phone though, it just started dying.
Never had signal issues. I live out in the boonies too. Signal is strong and switching between 3g and 4g has been smooth. I've been able to download torrents as fast as 5mb/s. Speed test results have been just awesome. As far as signal goes, it's been better than my note 3, DNA, and my wife's droid mini. And this is my second m8. My son has the first and it is the same as mine.
I would look into exchanging them if they don't keep up with other phones. The radio in this phone is actually pretty damn sweet, so if u got a funky one, I'd exchange it. Def try the ruu first, then exchange if that doesn't help.
Sent from my HTC6525LVW using Tapatalk