Database Info

[Q] Evo charges, but thinks it isn't charging...very weird

Timeline/Events
1. Broke my Evo's screen
2. Got a replacement from Asurion (crappiest insurance company ever...ever)
3. Recieved new Evo in the mail.
My new/refurbed (not sure if it's new or refurbed) Evo, when I have it plugged in, says it's charging. But the battery percentage continually drops like it's not charging. The phone will die if I just leave it there plugged in. But the kicker is, it's charging, If I do a battery pull/turn off the phone after it's been charging for a bit, and restart it, it'll come back on fully charged.
It lasts the same time on a full charge as before, it's more of a minor inconvenience, but the one thing that this disrupts is my alarm clock. It will always die before the morning when I plug it in at night.
Is anyone else experiencing this problem?
My phone is rooted, but it was doing this before root.
Another quirk, It will display full battery, or 1 battery tick gone, until it just shuts off dead with no warning of low battery.

bump
bump, i really need help with this.

Try a hard reset, flash a stock ROM, flash a custom ROM and send back for replacement. Those are your options as i see them, in that order. It could be that the battery is faulty or it could be a software problem. Luckily either one or both can be ruled out, especially if you have a spare battery you could try?
Good luck.

I have done all of this except for send back for replacement. I do have a spare battery, but it does the same thing. I really don't want to send this back for replacement. It seems that this isn't a hardware issue, it's definitely software. IDK... I'll mess around with it a bit more, and then we'll see i guess.

sometimes when my evo is charging, the lightning bolt will disappear from the battery icon while the orange light remains on. the battery status says discharging. if i unplug it and plug it back in, itll charge. this has happened with two evos ive had, two different batteries.
i think i blame my usb ports on the pc

whobeyou said:
Timeline/Events
1. Broke my Evo's screen
2. Got a replacement from Asurion (crappiest insurance company ever...ever)
3. Recieved new Evo in the mail.
My new/refurbed (not sure if it's new or refurbed) Evo, when I have it plugged in, says it's charging. But the battery percentage continually drops like it's not charging. The phone will die if I just leave it there plugged in. But the kicker is, it's charging, If I do a battery pull/turn off the phone after it's been charging for a bit, and restart it, it'll come back on fully charged.
It lasts the same time on a full charge as before, it's more of a minor inconvenience, but the one thing that this disrupts is my alarm clock. It will always die before the morning when I plug it in at night.
Is anyone else experiencing this problem?
My phone is rooted, but it was doing this before root.
Another quirk, It will display full battery, or 1 battery tick gone, until it just shuts off dead with no warning of low battery.
Click to expand...
Click to collapse
You can tell if it's refurbished if you go into the phone app and dial ##786#. It will tell you if and when the phone was refurbished, how long it was used for, and the first time it was ever activated. Those can't be wiped. Has to be done on a Sense ROM though because it uses the EPST app AOSP ROMs don't have.

[Q] Battery died one day and phone seems to have died with it. WTF!?!

I was away from home for 2 days and forgot my charger. Naturally the battery died.
I came home and charged the phone (plugged in the USB cable), left it for an hour or so and tried to turn it on. I got a "spinning" black and white wheel (which is actually frozen). Next comes the grey image of an empty battery which doesnt show charging (filling with green) even when the phone is plugged in. The home, back, etc. etc. buttons flash white for a moment and the phone turns off. Try again, same thing.
I thought maybe the USB wast connecting or charging so i took the battery out and charged it on an external charger which shows that it is full. Put it in, same thing.
Tried hard reset but cant complete it because samsung logo screen doesnt come on, only "empty battery" image.
Phone doesnt show up on my mac. etc. etc.
I am out of ideas...
btw no kind of water contact or dropping.
I really hope someone has another suggestion or can point me in the right direction.
Thanks for reading.

oops didnt read full post
Try going to att and use a charged battery there. Your battery may just be dead from over discharging.

RUNNERX said:
oops didnt read full post
Try going to att and use a charged battery there. Your battery may just be dead from over discharging.
Click to expand...
Click to collapse
thanks. i plugged it in and will let it sit for a while. i did try to turn it on as soon as i plugged it in and still saw the battery which didnt appear to be charging, but i know from previous experiance that when a phone is really dead the battery wont start it immediately even when plugged in.
thanks for the advice. my fingers are crossed
edit: ok. i'll try that also. if i can get away with just replacing the battery thats fine

this happened to me several times as well. My fix was easy.
Plug it in and forget about it for an hour. Unplug it, power it up, plug back in as soon as you see it start to boot. Should boot and charge.
I don't know why, but when its DEAD dead DEAD, it won't boot while its plugged in, nor will it show charging.
I hope that helps!

hopeful...
madamimadam said:
this happened to me several times as well. My fix was easy.
Plug it in and forget about it for an hour. Unplug it, power it up, plug back in as soon as you see it start to boot. Should boot and charge.
I don't know why, but when its DEAD dead DEAD, it won't boot while its plugged in, nor will it show charging.
I hope that helps!
Click to expand...
Click to collapse
Thank you for the advice. I am happy to know someones dealt with this before and I am not the only one.
I just want to be sure. When you say that it starts to boot up, do you mean the samsung logo or the b/w wheel with empty (grey) battery image?
I tried to plug in the USB when the empty batt. was showing but it didnt seem to respond. Also I am wondering, when it finally connects do you still just let it charge or do you fully boot it up? Also does the battery show that it was keeping a charge from the first hour you left idle or does it only start to keep the charge after youve done this process?
Sorry for all the questions. This is just a bit for me....
update: OMG! just plugged it and instead of an empty batt. it was 90% green! phone still shut off again but i am very hopeful something is going on. I am going to keep messing around
update2: thank you so so much. This finally worked. saved me a considerable amount of money and untold grief. Basically I followed your directions in hyper mode. Power on, USB (in/out/in/out/in/out), phone shuts off, immediately power on again, etc., etc., until it worked.
Thank you.

FYI, a proper charger (instead of a PC's USB port) will cause the device to go into a higher-current charging mode that MIGHT have behaved better.

You can only charge your phone when its off on stock. Being in a rom it will reboot hence your frozen spinner and grey battery. Try it now that your battery is fully charged a d it will just reboot.
Sent from Optimus-Prime's Samsung Infuse 4G

just had the same problem tonight, but when I pulled out the battery it had a fried electronics smell in the battery

Same thing happened to me driving home from Thanksgiving break. I've come to the conclusion that if you flash a non Samsung from then you have to have the infuse on to charge. Even with a dead battery I managed to get the infuse on, then immediately shut the screen off for about 30 sec before proceeding to quickly turn setcpu into power save mode before shutting screen off and leaving it off for a few hours. Should veeerryyy slowly but surely charge (stupid samsung ..... takes forever to charge and there are times when the battery goes down in heavy CPU apps or when on 4g, I noe its safer that way but its not like I'm going to have that phone for the next 5 years)
Sent from my SGH-I997 using XDA App

So glad I found this. My wife's "Infused" Infuse was "acting weird" according to her. Said there was a weird "DOS" like screen for a second, then the dead/grey battery logo. Take bat out and put back in. Nothing. Plug in and start up and it either goes from the Samsung logo to off, and repeat that, or show the Dead/Grey battery thing again. Well, tried the turn on while unplugged, and immediately plug in, and it started up. Even said the batt was 96% charged! Really confusing. So are there any other ROMs usable on this thing? Infused is OK, but man, just not nearly as good as my N1 running CM7.
Thanx again for the tip!

jwrezz said:
So glad I found this. My wife's "Infused" Infuse was "acting weird" according to her. Said there was a weird "DOS" like screen for a second, then the dead/grey battery logo. Take bat out and put back in. Nothing. Plug in and start up and it either goes from the Samsung logo to off, and repeat that, or show the Dead/Grey battery thing again. Well, tried the turn on while unplugged, and immediately plug in, and it started up. Even said the batt was 96% charged! Really confusing. So are there any other ROMs usable on this thing? Infused is OK, but man, just not nearly as good as my N1 running CM7.
Thanx again for the tip!
Click to expand...
Click to collapse
everything in development is.... obviously. Also, do make sure your read everything first lol it can really help you and other people at the end.

I got the infuse for me and the wife in early December. After the initial charge she used hers for about a day and half then tried to charge it.
Nada.
Tried different USB cables, swapped batteries. Turned out the USB port died. Talk about a PIA!!!
Best buy swapped it out no problem and let me keep all the stuff in the old box.

htc sensation 4g bricked but its not rooted

please help me my htc sensation is brick i think but when i hold the power button a black screen pops up for like 3 seconds an it turns off every like 1 hour or so and den it shows no sign of life please hep me my phone its not rooted and the hboot is 1.27.00

After removing and re-inserting the battery, does anything happen if you hold down the VOLUME-DOWN and POWER buttons for 5-10 seconds? Does the orange charging light turn on when connected to the charger? HBOOT 1.27 should mean android version 4.0. Is this correct? Did you try to change the device software with an RUU or anything similar? Anything else about what you were doing with the phone when this occurred would be helpful.

CastleBravo said:
After removing and re-inserting the battery, does anything happen if you hold down the VOLUME-DOWN and POWER buttons for 5-10 seconds? Does the orange charging light turn on when connected to the charger? HBOOT 1.27 should mean android version 4.0. Is this correct? Did you try to change the device software with an RUU or anything similar? Anything else about what you were doing with the phone when this occurred would be helpful.
Click to expand...
Click to collapse
nope the orange light doesnt turn on i tried removing the battery an still doesnt turn on i also tried holding the volume down an power button but it still dont charge... it started to do this when the battery had died so i tried to turn it on a couple of times an nothing happen so i pressed VOLUME-DOWN and POWER buttons for 5-10 secondsthen i put into factory reste an it stayed on for like 1 minute an it turned offf so i turn it on again but thhis time i pressed VOLUME-DOWN and POWER buttons for 5-10 seconds an put it into recovery an nothing happen so i took out the battery an turn it on it stayed on for like a minute an it turned off an it would charge or turned on...an while i was charging the led light flashed orange green in a pattern the whole time until eventually not turning on

It sounds like the battery is either extremely low (to the point where it wont charge properly) or (possibly, but unlikely) completely dead. I had a similar problem with an old HTC G2. It was probably caused by either a bad charger or the phone running down the battery too much. If you have another charger, try using that one instead.
Follow these steps carefully:
-remove and re-insert the battery, and DO NOT press any buttons
-plug the phone into a charger, ideally a new/different one
-if no lights turn on, make sure the charger works and has power, and then let charge overnight, (or at least 3-4 hours), re-inserting the battery occasionally if the status light still does not turn on
-if it flashes green-orange, remove and re-insert the battery and charger until it stops flashing (still careful not to press any buttons)
-if the charging light starts normally, let it charge until it shows a solid green light
Hopefully somewhere in this process it will begin charging normally, but be sure to allow it to charge for at least several hours before trying to turn it on. If possible, try using another battery and see if this fixes the issue. If it still doesn't work. it is possible that the battery is so low that your phone can't charge it. The only way to fix this is to either buy a new battery (very cheap on amazon- only a few dollars) or take it to a Sprint store and ask them to fix it, as they have a special device which can charge the battery. They are supposedly willing to help non-sprint customers, but it's probably best just to show them the battery and not the phone.
The only other cause that I know of for the green-orange light flash is overheating, which is extremely unlikely.

CastleBravo said:
It sounds like the battery is either extremely low (to the point where it wont charge properly) or (possibly, but unlikely) completely dead. I had a similar problem with an old HTC G2. It was probably caused by either a bad charger or the phone running down the battery too much. If you have another charger, try using that one instead.
Follow these steps carefully:
-remove and re-insert the battery, and DO NOT press any buttons
-plug the phone into a charger, ideally a new/different one
-if no lights turn on, make sure the charger works and has power, and then let charge overnight, (or at least 3-4 hours), re-inserting the battery occasionally if the status light still does not turn on
-if it flashes green-orange, remove and re-insert the battery and charger until it stops flashing (still careful not to press any buttons)
-if the charging light starts normally, let it charge until it shows a solid green light
Hopefully somewhere in this process it will begin charging normally, but be sure to allow it to charge for at least several hours before trying to turn it on. If possible, try using another battery and see if this fixes the issue. If it still doesn't work. it is possible that the battery is so low that your phone can't charge it. The only way to fix this is to either buy a new battery (very cheap on amazon- only a few dollars) or take it to a Sprint store and ask them to fix it, as they have a special device which can charge the battery. They are supposedly willing to help non-sprint customers, but it's probably best just to show them the battery and not the phone.
The only other cause that I know of for the green-orange light flash is overheating, which is extremely unlikely.
Click to expand...
Click to collapse
Could it also be the back cover cause its missing a part thanks for the tips

No, the back cover couldn't cause it. Depending on which part is missing you might not be able to use WiFi or cell reception might be really bad. The top half contains the WiFi, bluetooth, and gps antennas, and the bottom half has the antennas for the cell radio. It will likely still partially work, but the signal will be extremely weak.

CastleBravo said:
No, the back cover couldn't cause it. Depending on which part is missing you might not be able to use WiFi or cell reception might be really bad. The top half contains the WiFi, bluetooth, and gps antennas, and the bottom half has the antennas for the cell radio. It will likely still partially work, but the signal will be extremely weak.
Click to expand...
Click to collapse
okay thank you well i think its the battery ima get a new one cause i tried it an it hasnt worked

[Q] Blank screen when turning on phone?

Hi, I'll explain what happened.
My phone recently turned off (the screen kind of fizzled away to black) So I assumed this was the battery running out. When I got home I put it on charge and as I usually do waited a few minutes, then tried to turn on, to charge whilst on, the screen lit up the phone vibrated and the start up tune played, but only a lit up blank screen appeared?
I thought it might need more charging so I removed the batter to turn it off and put on charge again, whilst it was "charging" there was a flashing amber light for about 4 seconds at a time, this never turns steady or green, when just leaving on charge.
After numerous batter removals and replace the phone still does the same thing when turned on, but now with no sound, and still appears if the screen is on but blank and the four soft keys are lit, then if I press the power button or if I leave it, the screen goes off itself until I press the power key again (this same thing that would happen if going to lock screen). All of this happening with a now flashing green light?
I tried to access phone by USB cable and although laptop picks up fact something is plugged into USB, it doesn't appear on HTC sync or memory card doesn't appear.
When trying to hold in volume down and power on it's as if it's going to the right screen but still blank.
Stock rom on phone, S-OFF
Anyone have any ideas, without replacing phone?
Thanks

its seems like your phone has bricked.
1. First try this
2. if step 1 doesnt work, follow this
read step by step. good luck!

Have you tried a new battery? My phone went completely black while charging and it showed no signs of life, no charging light nothing. It was a new battery with about 60Percent charge when I put it on the charger. I noticed like you did, I tired to charge more but not even a light would come on. I happened to have another fully charged battery I kept as a spare. When I put the spare battery in, the phone sprang back to life! I threw the other battery away and have had zero problems since. So I suggest you try a new fully charged battery before you do any thing else. Strange thing was the battery I was using was fine the day before and even had the 60 percent charge when I put it on charger. I'm not sure how it happens but somehow the battery just died on charger. So give a new battery a try and see if it will also help you. If it doesn't, then likely it's failure of your device. But please do try because the exact same thing happened to me and the new fully charged battery fixed the problem! I'm hoping it will also fix it for you! Best of luck! You can get a good battery online for under 20 dollars. I recommend Anker extended battery. I really hope this works for you! Let us know.

badboy47 said:
its seems like your phone has bricked.
1. First try this
2. if step 1 doesnt work, follow this
read step by step. good luck!
Click to expand...
Click to collapse
Thanks for the reply, I'll try these two and let you know what happens,
realsis said:
So give a new battery a try and see if it will also help you. If it doesn't, then likely it's failure of your device. But please do try because the exact same thing happened to me and the new fully charged battery fixed the problem! I'm hoping it will also fix it for you! Best of luck! You can get a good battery online for under 20 dollars. I recommend Anker extended battery. I really hope this works for you! Let us know.
Click to expand...
Click to collapse
I'll try this as a last resort and if not I'll get a new phone, cheers and I'll let you know what if anything works

So I get to the point where I have to ./brickdetect.sh and the phone isn't picked up or recognised, any idea how I can get the laptop to pick up the connection properly?

Battery completely dead or other hardware issue? [semi-resolved]

Hi All, my wifes s6 (using xtrestolite rom) has stopped taking a charge. Im trying to figure out what the issue is. Unfortunately im travelling for the next month so have limited trouble shooting options.
Background
- wife has been complaining that her phone battery dies quickly. I kind of dimissed her assuming it was in her head. she said it loses 10percent in standby mode in 1hr roughly. Shes been complaining about this for a week.
- yesterday at the airport her battery was at 12% and when we plugged it in to charge it wouldnt take a charge. Bolt icon did not come up and still said "connect charger" on the screen. Normally when connected the red Led comes on, but now it doesnt.
-our normal chsrging method is using and aukey 3port charger as fast charging mode.
Troubleshooting/diagnosis
- i have an s6 as well so i tested all the cables and chargers on my phone and it works. We even had the official samsung charger and cable but same issue.
- after the phone was completely dead, if you plug in the charging cable the charging bolt icon comes on for a few sec, the top left says "kernel is on seandroid enforcing" for a sec and then everything goes blank. Red charging led doesnt come on. So it seems like it detects the cable but wont charge enough to boot up.
- i was able to boot into twrp recovery but where its supposed to have a battery level its completely blank. Originally i was able to do this without any canles but then it wouldnt. My guess is that i orginally had a bit of juice and then it was completely dead.
-after leaving it plugged in for a sec, im able to turn it on where it boots and i can see it says 0% battery. It stays on for 5sec before turning off itself.
- i also tried plugging it into laptop, but laptop does not detect it. The phone does detect the power though and does the same as above but this time bolt charging icon stayes on for 1-2min before going off and seeing the "kernel is on seandroid icon". Once the seanadroid goes away nothing seems to happen. After doing this i was able to turn it on and it showed 1%. I thought this was promising but after trying this a few times ive never been able to get to 1percent again.
- with the brief charge thst i guess its getting, i was able to go i to twrp recovery and do a factory reset. This was with cable plugged in the whole time. Without cable in i dont think it would complete the action.
That about summarizes whats happened.
Ive concluded the following:
- charger and cables are ok and not the issue
- it is not the charging port since the phone does seem to be getting some juice bacause charging icon comes on for 2sec whenever cable is plugged in.
- its not a software/app issue since it wont charge even in recovery mode. Also factory reset was done and no luck.
My best guess is that the battery can only hold a 0-1% charge which is enough to register it being plugged in but not enough to do anything else. But if everything else is ok shouldnt it work when if the cable is just left in. This makes me think theres something else going on.
Any suggestions or theories would be much appreciated trying to decide if i should pay to get battery replaced.
Sorry for the long post. Figured it is best to give all info.
Thanks in advance!
Update June 3:
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge.

Seems like a dead battery.
Sent from my SM-G920F using XDA-Developers mobile app

Battery.

Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge

Bump.
Went to the phone store and they said its probably not the battery but the ic chip for charging? This will cost 150, but doesnt include the screen if they break it...
Does this make sense since i can charge in recovery.
Thanks. Any direction or input is much appreciated.

Go on the local store and change your battery (if isn't in warranty)

Hi all, just wanted to update the post that the issue is semi-fixed.
I brought it into a repair shop who offered to diagnose the problem for free before paying to replace the battery.
He told me there was nothing wrong with it and not sure what my issue was. Plugs in the charger and lo and behold it was charging. He said he didnt do anytning to it except blow some compressed air on the port.
Im guessing the comporessed air cleaned out a short? So now it charges properly.
The issue remaining is that the pc doesnt detect the phone. It shows as charging on the phone but no conmection. Tried to install the latest samung driver (1.5.4xxx?) but no luck. On occation sometimes it says "usb port has malfunctioned" but other times nothing.
My s6 does actually connect, so definitely my wife's s6 itself and not comp. Im tempted to buy some comlressed air and give it ankther blow, but dont want to risk messing it up again. im pretty happy that it at least charges up.
Hope this helps others that might have similar issue.