Timeline/Events
1. Broke my Evo's screen
2. Got a replacement from Asurion (crappiest insurance company ever...ever)
3. Recieved new Evo in the mail.
My new/refurbed (not sure if it's new or refurbed) Evo, when I have it plugged in, says it's charging. But the battery percentage continually drops like it's not charging. The phone will die if I just leave it there plugged in. But the kicker is, it's charging, If I do a battery pull/turn off the phone after it's been charging for a bit, and restart it, it'll come back on fully charged.
It lasts the same time on a full charge as before, it's more of a minor inconvenience, but the one thing that this disrupts is my alarm clock. It will always die before the morning when I plug it in at night.
Is anyone else experiencing this problem?
My phone is rooted, but it was doing this before root.
Another quirk, It will display full battery, or 1 battery tick gone, until it just shuts off dead with no warning of low battery.
bump
bump, i really need help with this.
Try a hard reset, flash a stock ROM, flash a custom ROM and send back for replacement. Those are your options as i see them, in that order. It could be that the battery is faulty or it could be a software problem. Luckily either one or both can be ruled out, especially if you have a spare battery you could try?
Good luck.
I have done all of this except for send back for replacement. I do have a spare battery, but it does the same thing. I really don't want to send this back for replacement. It seems that this isn't a hardware issue, it's definitely software. IDK... I'll mess around with it a bit more, and then we'll see i guess.
sometimes when my evo is charging, the lightning bolt will disappear from the battery icon while the orange light remains on. the battery status says discharging. if i unplug it and plug it back in, itll charge. this has happened with two evos ive had, two different batteries.
i think i blame my usb ports on the pc
whobeyou said:
Timeline/Events
1. Broke my Evo's screen
2. Got a replacement from Asurion (crappiest insurance company ever...ever)
3. Recieved new Evo in the mail.
My new/refurbed (not sure if it's new or refurbed) Evo, when I have it plugged in, says it's charging. But the battery percentage continually drops like it's not charging. The phone will die if I just leave it there plugged in. But the kicker is, it's charging, If I do a battery pull/turn off the phone after it's been charging for a bit, and restart it, it'll come back on fully charged.
It lasts the same time on a full charge as before, it's more of a minor inconvenience, but the one thing that this disrupts is my alarm clock. It will always die before the morning when I plug it in at night.
Is anyone else experiencing this problem?
My phone is rooted, but it was doing this before root.
Another quirk, It will display full battery, or 1 battery tick gone, until it just shuts off dead with no warning of low battery.
Click to expand...
Click to collapse
You can tell if it's refurbished if you go into the phone app and dial ##786#. It will tell you if and when the phone was refurbished, how long it was used for, and the first time it was ever activated. Those can't be wiped. Has to be done on a Sense ROM though because it uses the EPST app AOSP ROMs don't have.
Related
I seem to have run into a problem with the battery in my phone lately. Every time I charge the phone, and sometimes when it's not charging it will turn off. Just randomly no real cause. I don't get a text, or anything. I just pick it up try to unlock it and am greeted with the white HTC screen. This would lead me to believe that I have some kind of short near my battery causing it to not transfer charge across the contacts when its in a certain position or something along those lines. I've also turned it on while it's plugged in and the red LED that says it's charging is on, and the phone said that it had 0 battery left and shut down. I then plugged it back in and turned it on again and it did the same thing, but this time it charged for about 30 seconds, and then the battery was at 100% again. Leaving me going WTF is wrong with my phone.
I'm using a CM7 kernel with Gingerbeast if that helps.
Basically I want to know if anyone else has had this problem, and if so what can I do about it? Also if I did anything wrong or could do something that would help like flashing a better kernel or something advice on that would be much appreciated.
CrazyLineman777 said:
I seem to have run into a problem with the battery in my phone lately. Every time I charge the phone, and sometimes when it's not charging it will turn off. Just randomly no real cause. I don't get a text, or anything. I just pick it up try to unlock it and am greeted with the white HTC screen. This would lead me to believe that I have some kind of short near my battery causing it to not transfer charge across the contacts when its in a certain position or something along those lines. I've also turned it on while it's plugged in and the red LED that says it's charging is on, and the phone said that it had 0 battery left and shut down. I then plugged it back in and turned it on again and it did the same thing, but this time it charged for about 30 seconds, and then the battery was at 100% again. Leaving me going WTF is wrong with my phone.
I'm using a CM7 kernel with Gingerbeast if that helps.
Basically I want to know if anyone else has had this problem, and if so what can I do about it? Also if I did anything wrong or could do something that would help like flashing a better kernel or something advice on that would be much appreciated.
Click to expand...
Click to collapse
I.read a post once that quoted an HTC Rep. Went something like this...
"Unplug phone and Reboot. Plug in charger and charge until LED shows green or full charge. Unplug. Power off phone. Plug in charger until LED shows green or fully charged. Unplug phone. Reboot. Use phone. Power off. Plug in. Charge until LED shows green or fully charged. Reboot. Your device should be fully charged and battery reset(?).
Ok first off, halfway through when you robot and use phone. You probably won't get a chance to use as the phone may/ should shut itself down and show no battery. The HTC rep did not clearly state that or.it was lost in translation.
Secondly, after it shuts.itself down, let it charge fully. It should not take too long as your battery is already charged. Then reboot and let it run its course. Then fully charge again.
Alternatively - you can download current widget to monitor your battery and also see how much current it is drawing and know when it is fully charged. Even tho your LED is green and battery shows full, it will.still.draw current gradually for up to an hour or so. Very nifty .... Hope it helps!
And a search for these topics will.probably yield much more in depth info....
-MyPocketWizard-
Did this problem exist on stock ROM?
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I seem to have reset my battery on my own as far as I can tell. I basically did the process you described just without knowing.
This problem did also occur on stock rom. It hasn't happened in the past week, so I think it's fine. I may reflash my rom and kernel soon for good measure.
Also sorry for not replying I've been away from civilization for almost a week.
http://forum.xda-developers.com/showthread.php?t=1096605
uh oh this is how my problem started.
I hope my problem doesn't turn into that. It seems fine now it hasn't done it in a while
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
Click to expand...
Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
TLDR: Skip to TLDR near the end!
Well, this is probably the tipping point that will make me demand a new phone from Magenta, because this is getting out of hand. My phone will periodically stop charging, for seemingly no reason at all. Usually its when it has relatively low power already that it decides it doesn't want to recognize the cable being plugged in.
Usually, I will just pull the battery and drain the remaining power via the power button, put the battery back in and all is well. Lately, it happened that it stopped charging and didn't respond to battery pulls, then got so low that it refused to even boot (flashing empty battery icon). This lasted about a day and after I had went into the T-Mobile store (Which they MADE me drive 30 minutes to the store to be there in person so they could hand me a piece of paper saying they'd mail me a new unit. Bull**** in and of itself.) the phone decides it wants to start charging again. After a few more frustrated battery pulls and doing nothing new with it.
When I get my new phone (no new battery), I put the battery in that one and use it, and all seems fine. This one has worse screen bleed (top left corner was pretty much a spotlight), but I'll take that for a working phone at this point. A few days ago I was just heading out on a 3 hour trip for a short vacation when the phone reboots on me while I'm listening to podcasts. Never had this happen with the other 2 G2X's I've had. Yesterday, the thing decides to stop charging as well, but a battery pull while the device was still on did the trick and it charged again.
Once I got home I figured I'd use the original G2X, as that has everything still on it, and migrating those app settings and data is a pain. Also, if it has worse bleed, reboot problems, and the same battery issue, its worse than what I already have.
(TLDR)
Now to my current problem. The phone, once again, stopped charging and has again discharged to where it wont boot. My questions:
1) Is there a way to recover my battery without just letting it sit and praying it charges again?
2) What is the underlying issue here that could cause this? Bad software? Bad hardware (in the phone itself)? Bad battery?
3) What is the best way about getting a new phone for free (or as close to free as possible), preferably an upgrade like the Sensation 4G? I don't want to deal with my local store, as they have been proven to not know ****, and the first line of defense on the phone isnt much better.
Well i am not an expert here but Just by process of elimination it seems to be the battery. They gave you a new phone and not a new battery and now it is doing the same thing. It has to be the battery so I would go back to the store and tell them that they gave you a **** phone as a replacement and it was the battery that was the problem the whole time. They shold be able to give you a new phone and battery. Tell thewm the screen bleed is terrible and the phone yoyu had was really good except for the battery issue. Maybee someone else can give a second opinion about that battery though. Dont just go on my words I am not a pro. Good luck man.
Charlie
Hello,
I went out last Friday and came home late. My phone is out of battery and dead. I plugged it in and woke up the next day with a dead phone. Apparently, there is a bug with the OPO. If the battery is too low, it won't even charge after you plug it in for charging. I have tried all tricks and even contact the OPO Tech Support Team. This thread describes how horrible they are:
http://forum.xda-developers.com/oneplus-one/general/tech-support-onepluse-one-horrible-t3084022
I am at my wit's end. I have tried all the the tricks. This is a thread that I found that seems to have the same problem as I have.
http://forum.xda-developers.com/oneplus-one/help/oneplusone-phone-dead-t3079256
The only choice I have left is to open the phone, disconnect the battery connection and reconnection it again. Hoping it will recharge. However, there is a warranty sticker and I don't want OPO to deny my warranty. I am not new to Android and I have fixed phones before. I also think of buying a new OPO battery and switch it with the factory one. Since the new battery will be charged, I think that will work in fixing it. But, doing that is much more complicate and it requires me to remove more components. If you have a good working solution for my problem, please help.
NOTE: please don't ask me to check my charger or use a different one. I check it 1000 times already. The original charger works, the cable works. I use different chargers and cables. Same result.
Thank you for your help.
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
brandonhatty said:
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
Click to expand...
Click to collapse
The phone is unlocked and rooted. The issue is not fully charged or not. The issue here is the phone does not charge after the battery die. The phone is dead because I let the battery run to 0. When I plug it to recharge, the low battery screen does not even come up. The phone is dead and refuse to recharge. There is no issue with the charger or the charging cable. I have checked it several time already. I am very frustrated with OPO Tech Support right now.
I see. Only other thing I can think of is try holding the power button for 60 seconds while it's plugged in. That does suck man.
I had similar issue, my conclusion is the bootloader charging function is broken.
Basically I would start the charging, it would charge for about 10 seconds or so, and then stop. I thought my battery was dead.
I couldnt boot the os as wasnt enough charge.
So eventually I just kept repeating the process, 10 seconds charge at a time, and eventually had enough juice to boot android and after that point it charged to full ok.
Never had this issue on any of my samsung phones.
Also to point out when it went dead it was plugged into my pc usb at the time with twrp loaded.
Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
3ncrypt3d said:
Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
Click to expand...
Click to collapse
Your only choice is the 175, no way to get out of it....see if battery was removable could just buy a new one to see if its just the battery. I know one of my friend was having issue similar on the note 4 but a brand new battery fixed that.
Now instead of manufacturing warrantee, do tmobile warrantee. It should NOT be 175 for a replacement. You call them tell them the issue because I assume you have jump? Try the phone first...a replacement should come in 2 days. When I replaced my note 4 all I paid was 5 bucks.
Do warranty through t-mobile, they won't check for root
Check that there isn't any trash /pocket lint in the charger port.
Like with a flashlight
I am having the same issue, from everything I have read, a hard reset should fix it. I'm hesitant to do one because of the lack of an SD card. I have my cloud disabled because I don't want it, but I don't want to lose texts and pics I have saved.
I'd be tempted to odin to stock + factory reset.
As said, go thru tmobile. Just call them and tell them what it's doing. If it's a hardware issue I would have no problem doing a warranty exchange and in my previous dealings with tmobile, they don't care about the phone being knox tripped. My first note 5 I got back in November would get warm on longer calls and just shut off, I exchanged it with no questions asked.
Dude you pay 5 bucks on next bill and they'll overnight you a phone if u call now. They don't care honestly about root and your phone will be sorted as needing storage completely replaced anyway. I dropped my rooted Knox tripped phone new years eve. Screen died instantly. Yes they can detect if they were trying , even with screen dead, but they won't. I got my replacement today. Also if worse comes to worse and your worried about being told it's not covered when u mail back , the insurance warranty replacement is 50 or 75, I think 50. At first I thought also that I'm better off making the phone disappear, several friends at tmobile store advised me not to worry.
Edit: after reading again ,honestly I'm not sure which method mine was replaced with lol, I think maybe it did use the insurance. I just remember an option for more money as well, this option i was just asked to be sure no water damage and or signs of physical damage.
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