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Hello everyone:
I don't set my expectations too high. I know that this is a new phone, and it is not without it's bugs, but it is an awesome phone and from reading others who were having issues, I wanted to get a Nexus S working right for me!
I purchased my first Nexus S at a local Best Buy.
Everything about the phone was fine, the battery life seemed good, it ran quickly, did not notice any lag or any other major problems. However, I did begin to notice the back-button being unresponsive, as many others have stated experiencing. From reading threads on XDA, the jury is still out on whether this is a software or hardware issue, but that some people were able to get a phone without the issue by returning it for a replacement.
So I did...
I exchanged for my second Nexus S at a local Best Buy.
This one was kind of odd. Took a little while the for the 'important system updates' notice to come up, so I had already synced with my gmail and had also manually updated google maps and a few other apps.
When I finally did install the system update and the phone booted, I got a systemcore process FC error off the bat. Not good news. Later on, all seemed well, but I noticed a lot of lag with using the GB keyboard (unresponsive at times), and also having difficulty with the end-call button to end a call in progress (again, unresponsive so I had to press it a bunch of times before it would respond). Also, the battery life did not seem to be nearly as good as the first Nexus S.
So... I turned it back to Best Buy, but they did not have another replacement. So I turned it in for a refund.
I called Best Buy toll-free number, told them about the trouble that I was having, and they waived the overnight shipping fee, took my order for a new Nexus S, and I got it via UPS the next day (just at the 24 hour mark)
With this phone, I booted the phone and chose skip to login/create a gmail account. Phone loaded up completely, and I was just signing into my gmail account when I got the 'important system updates' message.
I updated immediately. Everything went smoothly.
I have not noticed any problems so far. The phone runs smoothly. It had no FC upon first boot after the system update. The back button works as it should. I don't notice any lag with the keyboard. I pulled up engadget.com full site and did not notice any lag out of the norm, apart from it being slow to load as I'm working with the crappy Edge network here (who cares if there are 4G phones out when my area doesn't even have 3G yet and that is where I am mostly). I have also tested the ringtones. I moved some music to my SD Card. I downloaded/installed Ringdroid. I created a ringtone. I set the ringtone. I have rebooted my phone three times and my ringtone still works. I mounted and unmounted my SD card (even moved some files to it), and I still have my ringtone.
So, what was it? Was it three times the charm? Was it there was a bad batch at the local Best Buy? Was it that because of the volume of Best Buy over phone and online sales, you'll get a newer and better Nexus S going through that route? Was it because I installed the system update before doing anything else, including syncing my gmail? I'm not sure...
But I do know that I love this phone, and *knock on wood* it continues to work the way that it should, I'll be happy with it for a long time to come.
My advice for those who are experiencing the issues that I had with my first two Nexus S to try try again. I know it's disappointing that a customer would have to do that in the first place as it is time consuming and stressful, but in the end, there might be a happy ending with you and your Nexus S.
Glad everything is working out for ya. Luckily my first nexus s has been great from day one.
Sent from my Nexus S using Tapatalk
I have my second phone and it feels like the screen is less sensitive as on my first one. Unfortunately I cannot say if this is a problem with 2.3.1 because my first phone never got the 2.3.1 update and got stuck with 2.3. I have the feeling that 2.3 was much faster and less laggy than 2.3.1. I probably will return the phone again to see if this is a phone problem or if this was introduced with 2.3.1.
Does your front camera worK?
cyc1120 said:
Does your front camera worK?
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Yours does not?
cyc1120 said:
Does your front camera worK?
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Click to collapse
Just took a picture... it works. But I haven't tried video calling with Tango yet
Sent from my Nexus S using XDA App
Camera works but weird thing is it does not allow zoom...it does work on tango though....
Sent from my Nexus S using XDA App
ankit.subs said:
Camera works but weird thing is it does not allow zoom...it does work on tango though....
Sent from my Nexus S using XDA App
Click to expand...
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There is no zoom yet for gingerbread stock camera app.
mr mystery said:
Yours does not?
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it force closes if i use it in the default app.
it's just black if I use it in Tango.
I'm from Canada and bought the phone off someone from craigslist
I have owned the sensation for 3 weeks and have had random problems that most have reported. Screen responsiveness, occassional connection problems, lag, unable to spin the carousel, and other little issues. I exchanged my first Sensation and now having the same issues with this one.
I was doing some thinking and after reading a zillion forums decided to try something. I downloaded the stock rom (ruu file) and reinstalled the rom file. I did not enter my google info during set-up. I went into privacy settings and unchecked back-up and restore options. I then entered my google account only.
So far my phone is running MUCH BETTER and VERY responsive. I can carousel EASILY!!!! It's like a new phone. WHAT A DIFFERENCE!!!!
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
Might be worth a shot for some of you.....
I will update this thread and let all of you know how its working.....
I told people about this when I first git the phone but everyone was like....."how would that effect anything". It does because I've done this on 4 different Sensations and all of them ran slower after it loaded all of my settings automatically. On each of them, I disabled the restore settings feature and imputed my Google info after disabling this and every phone was more responsive. I don't understand why but I'm glad someone else noticed it.
Sent from my HTC Sensation 4G using XDA Premium App
I think that most of the problems that people are reporting with the Sensation are software problems. It seems as the phones get faster they also get much more complicated and in my opinion, the manufactures are pushing out phones before the software has been fully tested and evaluated IN THE REAL WORLD!!!
They seem to lose sight that quality is MORE important then a deadline. If you can't do it right...don't do it!!!!
But instead they hype us up with slick marketing and make us go crazy buying their phones that are not ready to be released. Then we exchange/return until the buyers remorse period has passed and then we are stuck with a device that does not live up to the nearly $600 that we paid. Yes WE ALL PAY FOR IT.....if you think that you paid $148 for your Sensation,,,, please look at your MONTHLY bill.
It's not just HTC or Tmobile. It's Apple, MS, LG, ATT, Verizon, etc.....
Im very confident that the Sensation will eventually work as designed and marketed....I just hate that I'm a sucker!!!! I'm an early adopter and this is the price I pay because I have no patience!!!
Now that I ranted...try the rom reinstall so far my phone works flawlessly. As I have said before...its like I have a new phone....the Sensation 2....
HTC Customer said:
I have owned the sensation for 3 weeks and have had random problems that most have reported. Screen responsiveness, occassional connection problems, lag, unable to spin the carousel, and other little issues. I exchanged my first Sensation and now having the same issues with this one.
I was doing some thinking and after reading a zillion forums decided to try something. I downloaded the stock rom (ruu file) and reinstalled the rom file. I did not enter my google info during set-up. I went into privacy settings and unchecked back-up and restore options. I then entered my google account only.
So far my phone is running MUCH BETTER and VERY responsive. I can carousel EASILY!!!! It's like a new phone. WHAT A DIFFERENCE!!!!
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
Might be worth a shot for some of you.....
I will update this thread and let all of you know how its working.....
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Click to collapse
Interesting.
I didn't think about turning those off.
Tried it...seems to improve things a bit.
Good thing you didn't title your thread..."I Think I *May* Have Discovered Something".
I've re-installed with the ruu multiple times and it didnt fix anything, no improvement. I've had 4 sensations, first 3 had the touchscreen issue, the 4th i'm only 2 days in and it hasn't messed up yet, its about time though. There are a hundred different things people have done to temporarily fix their problems, most aren't reproducible. Thats what is so strange about this phone. I've had the touchscreen become responsive like new a few times, just like others, and we are always trying to figure out what we did to make it work. I think its a coincidence when it starts working, thats why there are sooo many different posted solutions.. (only talking about touchscreen issues here)
hmmmm.....How did you re-install? via PC or from SD card?
HTC Customer said:
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
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Click to collapse
Hmmm.... Why get a smartphone then?
Hope it works for you mate, but I can bet that touch screen issue will be back.
Im trying to see if any of the problems would return while the phone was completely stock. I kept it app free for 24 hours and it has worked great...no problems.
I just added a bunch of apps late last night and so far it has continued to run great. I will keep testing and adding more until I get back to the way I normally use my phone.
So far...i can spin the carousel very easily, screen is still responsive, no connection issues as of yet, and my battery has lasted over 24 hours and it still has over 50% of its charge!!
No social networking yet...I usually have Facebook, Twitter, and recently google+. I'm saving those for last since I suspect those might be some of the problem.
I did add all of my email accounts and my exchange account. So far it's still great!
When you say reinstall do you mean do a factory reset?
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
HTC Customer said:
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
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Yes, i used this RUU_Pyramid_TMOUS_1.29.531.2_Radio_10.42.9007.00P_10.11.9007.15_M_release_193714_signed from my computer. I've also done factory reset from recovery as well as from Settings, SD & Phone storage--Factor data reset. All appear to look like the exact same state as when new, just unboxed. I would think that if it was a software issue that one of those methods would fix it everytime, since it worked wonderfully when new in that same configuration.
But when you look at it another way ..If it was Hardware, why wouldnt it do it as soon as you turn it on, brand new? Why does it take a few days? So far this 4th phone has ran longer than the others, no problems yet. It's loaded with tons of software and no bloat removal and its still the fastest phone ive ever used. Damn i hope it stays that way...
This is my last attempt to fix these issues. All three phones, my two and my wifes sensation, all have the death grip issue. And that alone is a very big design flaw. I can kill WiFi with just place my finger along the back top edge of the phone. It really becomes a problem watching videos. As soon as hold the phone on the WiFi antenna side, WiFi drops.
Thinking of returning and getting the mytouch 4g slide. Basically same specs just smaller screen.
HTC Customer said:
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
Click to expand...
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You mind linkin' me the site for the download? Sorry if it's been listed already.
Thanks
I upgraded using the LG tool and everything went fine. Setup the ROM from scratch and all was well but then I kept having these issues so I shelved the G2X and went back to Sensation UNTIL T-mobile released what I thought would be a newer official build.
The fact that they are putting out V21E as the official GB build is downright sad and pathetic. After many months of promising an update they can't even get a release out there that's not busted. I know it is possible but it seems only HTC and perhaps Samsung know how to write software...my old Droid Incredible, friends Evo 4G and now Sensation are rock solid and everything just works. Samsung Nexus S and Galaxy variants also just mainly work.
I had these issues for the 24 hours I used the G2X with V21E - I got fed up and stopped using it but I'm sure there are others.
- Several times phone rang/vibrated due to incoming call so I answered the call which worked BUT the phone kept vibrating like it was still ringing even while I'm talking to the other person. Only solution is to hang up call and call back. Doesn't happen every time but happened quite often.
- Bluetooth is buggy as hell. Sometimes a device that's paired won't connect unless I powercycle the BT on the phone.
-- I was listening to music once with A2DP headset and a call came in. I answered the call and everything was great. I hung up the call and now no BT audio would come through the headset or even the phone speaker no matter what I did. Turn off BT/turn on, etc. Only solution was to powercycle
--Later on was using the phone, connected my paired A2DP headset to the G2X and almost instantly the phone screen turned off and it locked up. Had to pull the battery
- Weird issue with apps like (edit: Google's podcast app not HTC) Listen. Will play for a while and then all of a sudden stop playing and nothing I can do will get it to play again unless I uninstall/reinstall the app. Never happened on Froyo or CM7.
- Gets very warm - battery app showed the temp being well over 35 degrees celcius most times I looked and I wasn't even using the phone much.
- Was using the Google reader to read articles and all of a sudden the phone started slowing down and then it just froze with the screen on. Nothing I did would get a response from it. Power + vol up didn't work. had to pull the battery.
I mean this is freaking ridiculous. I have the Sensation setup with the exact same apps, launcher, settings, everything and I have ZERO issues. This is simply crappy software and LG should be ashamed.
FWIW, CM7 latest nightlies I never had ANY of these problems but A2DP doesn't work on CM7 so can't use it daily. Once A2DP starts working on CM7 I might give it another shot.
I'm definitely done with LG for a while.
mobilehavoc said:
- Several times phone rang/vibrated due to incoming call so I answered the call which worked BUT the phone kept vibrating like it was still ringing even while I'm talking to the other person. Only solution is to hang up call and call back. Doesn't happen every time but happened quite often.
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This happens a lot in Stock Froyo for me. Sad to hear it's not fixed in GB!
Lightning Blue said:
This happens a lot in Stock Froyo for me. Sad to hear it's not fixed in GB!
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Weird, I had reboots and SOD problems in Froyo but otherwise I had NO other issues in Froyo - when the phone wasn't rebooting or turned off it worked perfectly. This GB build has way more problems for me than Froyo.
Solid here..... Not a bad update imo
Same here I haven't experienced any of these problems, not even in Frito either. The update overall has done it all for me. I would try reinstalling the update again if I were you
Sent from my LG-P999 using XDA App
Those of you with problems should try doing a Factory Reset.
Sent From My G2x Running CM7
moshe22 said:
Those of you with problems should try doing a Factory Reset.
Sent From My G2x Running CM7
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I did, note how I said I set it up from scratch. There is BOUND to be issues with this because the kernel is the same as froyo - many of the problems were caused by the kernel and since that hasn't changed, how would the issues be fixed? CM7 might fix issues because it's a different kernel.
My phone is now freezing up!!! WTH! Three times since the update in less than 12 hours. I wanted to call Tmobile customer service to cancel my Value Plan i switched to a day earlier but couldn't. I had to remove the battery and reset the phone before making my call.
I told them I didn't want to spend $200 for the migration fee and then be stuck in a new 2 year contract with this G2X phone and pay a $200 if I leave that Value Plan contract or spend full price on a phone to replace this junk. I went back to my 1500 mins, unlim text, 5 gb data for $79.99 plus %15 discount on that. The person I spoke with was surprised this new update was having issues. She knew this phone had bugs because her friend had this phone. She also knew they took it off their website and just brought it back with Gingerbread.
She said she will make a note in my account to give me a full upgrade credit because I am on my second phone and I told her that I was going to leave to Sprint! Hopefully my phone wont cause me to smash it before the Samsung Hercules comes out on Sept 26.
grenademasta said:
My phone is now freezing up!!! WTH! Three times since the update in less than 12 hours. I wanted to call Tmobile customer service to cancel my Value Plan i switched to a day earlier but couldn't. I had to remove the battery and reset the phone before making my call.
I told them I didn't want to spend $200 for the migration fee and then be stuck in a new 2 year contract with this G2X phone and pay a $200 if I leave that Value Plan contract or spend full price on a phone to replace this junk. I went back to my 1500 mins, unlim text, 5 gb data for $79.99 plus %15 discount on that. The person I spoke with was surprised this new update was having issues. She knew this phone had bugs because her friend had this phone. She also knew they took it off their website and just brought it back with Gingerbread.
She said she will make a note in my account to give me a full upgrade credit because I am on my second phone and I told her that I was going to leave to Sprint! Hopefully my phone wont cause me to smash it before the Samsung Hercules comes out on Sept 26.
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Click to collapse
Looks like I'm not the only one.
I just got T-Mobile to send me a replacement G2X on Thursday so will see if I have same issues. At this point I truly believe I have a hardware issue.
Sent from my thumbs to your eyes using a Sensation 4G
I can't help to think that theres some app people are installing that's causing some of these issues. My phone has been perfect in operation, but froyo was great too.
People need to understand that the tegra 2 has some compatibility issues as well with some apps.
Uninstall everything 3rd party, use the phone for a day and see what probs you have.
Sent from my LG-P999 using XDA App
I've had issues after a factory reset and not installing anything. Further I'm not keeping a phone that limits the apps I can install. I've got the same exact set of apps on my Sensation and it works perfectly. Its not like I have a ton of apps either, just the ones I need.
Sent from my thumbs to your eyes using a Sensation 4G
No problems so far. I love GB. My bluetooth now syncs with my radio which it wasn't doing with Froyo.
i've had none of these issues. i have had issues like this in the past with a bad flash.
Well I'm getting a replacement G2X that either will come with the update (doubt it) or I'll use OTA to get the update so if after that it doesn't work. I give up.
mobilehavoc said:
I'm definitely done with LG for a while.
Click to expand...
Click to collapse
OK.
I hope you have better luck with your new phone. The Sensation is a piece of garbage according to many. It is all up to luck apparently. It is weird how some have no issues and some have continual issues.
I'm starting to think I have bad hardware too, I'm having more problems with GB than I did with Froyo!
What did you tell them to get a warranty exchange? I was thinking of calling and just overwhelming them with info.
Just worried the replacement device could be worse!
I can't adjust the damn touch key brightness. It is making me crazy. Also the screen is not as responsive as it was with Froyo.
and of course the battery still sucks, but apparently android is a flawed system that just sucks battery for no reason at all. I hope the google/android folks get their stuff together one of these days. I really miss my HD2 battery life. You would think a bigger battery and newer operating system would be more efficient, but crappy battery life seems to be the norm. The tmobile guber that sold me my phones assured me I would get the same life out of the battery, but he was very wrong.
Lightning Blue said:
I'm starting to think I have bad hardware too, I'm having more problems with GB than I did with Froyo!
What did you tell them to get a warranty exchange? I was thinking of calling and just overwhelming them with info.
Just worried the replacement device could be worse!
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Click to collapse
They make you go through troubleshooting so I just answered their questions and she said, fine we'll send you a replacement. Just tell them you have a G2X that has been rebooting/turning off and that even after the update it still happens. That's what I did.
mobilehavoc said:
Looks like I'm not the only one.
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Nope you're not the only one. My G2x today decided for the first time to freeze while I was using it. Plus with this update I get less signal than I had before.
This phone and how tmobile handled it in my situation left a foul taste in my mouth forcing me to switch to Sprint and the HTC EVO 4G. So far its been a happy switch, my phone hasn't locked up, no reboots, doesn't overheat and battery lasted me about 30 hours with moderate use (web browsing for about 30mins, 1hr phone call, and about 2hrs overall on xda) also had WiFi on plus Bluetooth.
Sadly I lost 4G data since Sprint doesn't have any 4G towers in my area yet. But @ $110 a month for unlimited everything and no data throttling it was a good move, plus nice to have signal while at home. WiFi calling worked whenever it felt like so it was no more reliable than plain cell service.
Sent from my PC36100 using XDA App
Hello everyone,
I upgraded my Atrix 2 (AT&T, no previous mods) to ICS the other day and it has been nothing but problems ever since. Anything I tried to open (dialer, apps, menu's) would take 30+ seconds, some would never open. The Play store download are crazy slow. For example I tried updating Youtube and after 15 minutes it was at 18%. People would call and I would try to answer, but it stopped ringing long before it would actually try to answer. I was getting random reboots. I decided to do a factory reset.
Although it would boot fine now, it was still really buggy and laggy. Most apps take a good 30 seconds to load. The menu's seem to respond fine and so does the dialer. The play store is the exact same, painfully slow. It doesn't matter if it is Wifi or 4g. Although the web browser is slow to load, web pages load relatively quickly. It does stop responding every minute or so and takes a good 15 seconds to continue.
I turned on "Show all ANR's" in the developer options. When it boots I get a barrage of non responding apps/services for the first 10 minutes, then it slows down. I still get random ones though. Homescreen quite often and "com.motorola.process.system" not responding. I turned on CPU usage in the developers options, but I'm not sure what the information means or what is acceptable/unacceptable. I compared the values/graphs to my wife's ICS tablet and hers are much lower. For example:
My Atrix 2: 5.72 / 6.28 / 6.76 (graph is 1/3 of the way across the screen, most of it is blue, graph jumps around)
Transformer Tablet: 0.0 / 0.06 / 0.06 (graph is almost non existant).
Motorola support told me that I cannot compare the graphs because the 2 ICS versions are different enough that the values could not be compared. Maybe, maybe not. All they offered was for me to send the phone in. I'm searching the web like crazy, but I think that the update is new enough where there isn't too much content on the subject yet.
Anyone have any ideas on what I can do/try? Any tips on how to troubleshoot the problem?
Thanks
Dustin
Try a factory reset.
Sent from my MB865 using xda premium
tmease1 said:
Try a factory reset.
Sent from my MB865 using xda premium
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Click to collapse
I tried several times (as mentioned) and although it was an improvement from the original update, it still performs terribly.
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
MobileNick said:
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
Click to expand...
Click to collapse
Your assumption is correct, it was the official OTA upgrade. If there isn't really anything I can do, then I might just take it in. Motorola wanted me to send it in but I can't be without a phone for 1 week +. Hopefully I can work it out at the store so I don't have to send it in.
It could be a rogue app. Do a factory reset and clear the dalvik cache too.then do not sign in to your google. See what happens.
Sent from my MB865 using xda app-developers app
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
RAD7 said:
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
Click to expand...
Click to collapse
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
dmroeder said:
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
Click to expand...
Click to collapse
Since you mentioned Signing into Google play is issue, I am just thinking it could be because of the backup & restore option. Bu default Google allows to back up and restore your account. Its highly like you selected that too. There could some app which causing this issue. May be you can give a try without checking restore option....may not help out but just a thought...
That's a good suggestion sazhagianambi. I'll try that sometime today.
I let my phone run all day yesterday without signing into my google account. When I finally went to sign in I saw that check box... right after I hit sign in. I unchecked it, but I had already hit the sign in button so I think it was too late.
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
RAD7 said:
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
Click to expand...
Click to collapse
I eventually admitted defeat and called for a replacement. Unfortunately it showed up late and had to leave for a business trip. So I'm sure it's sitting on my porch right now. Oh well.
I appreciate everyone's input. I'm curious if it shows up with ICS on it or not.
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
meeotch said:
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
Click to expand...
Click to collapse
I wonder if anyone has been having success with the update. I'd have to assume yes since it's still available for download.
I got home last night and my replacement phone has Gingerbread. I'm thinking about rooting it and backing it up then trying the update again.
atrix 2 malfunction with ICS OTA
dmroeder said:
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
Click to expand...
Click to collapse
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
slowprocessor said:
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
Click to expand...
Click to collapse
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
dmroeder said:
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
Click to expand...
Click to collapse
Who replaced your phone ATT or Moto? I am having the same issue
Gloatingfungus said:
Who replaced your phone ATT or Moto? I am having the same issue
Click to expand...
Click to collapse
ATT. They sent me a new one and I sent my old one back after it arrived.
So I couldn't take it anymore, I got the update bug. This time I got all my pics and contacts backed up, factory reset, then OTA and it works like a Swiss Watch. I feel much better being on ICS now.
So this is my first samsung (S6 Edge 64) since the moment (which was an absolutely terrible phone and i vowed to never go samsung again) Ive been with HTC ever since the OG EVO. I was very excited to get the s6 mainly for QI and fingerprint scanner.
Well my problem is im having nothing but issues with this damn thing. MMS messages wont download unless i force stop play services and hangouts and clear cache then reboot. Also i dont get any of my push notifications like i should. With my m7 as soon as i use my gwallet card my phone would go off with the push notif. now i can use the card and ill be lucky if i get a notification ever. My google opinion rewards never show up, emails dont come in until i open the app and manually refresh. In general everything that makes this a worthy smartphone is failing, what good is it to have always connected internet if i dont get my notifications how im supposed to. Its almost as if data just stops working until i force it to work. Along with that data apps will take forever to load most of the time and i have to reboot to fix it. This is also evident when i try to open gwallet to add some funds to my card, the app will open and i put in my pin and it just sits there waiting to log in. The other day i was in line at the store and it took me 10 minutes of F^#&!ng around with gwallet to get it to finally log in correctly and let me add funds. At that point I felt like smashing the POS on the ground. Again I open up the m7 and click gwallet and BAM it opens up instantly with ZERO FU#KING ISSUES
Also the wireless charger on both my gf and my phone dont keep the phone topped off, we will wake up and the phone only be at 80-90% charge.
Also the Night clock on the edge lights up the whole damn screen, WTF is that all about, was that really not noticed in QA testing???
I have turned off connections optimizer since its garbage software, i made sure everything i want to sync is set so and ive checked all the settings multiple times (again no one should have to jump through all these hoops to get the phone working how its supposed to out of the box)
Ive cleared all google services cache and wiped dalvik six times in recovery. When i got the phone i skipped setup and downloaded the OTA, let that install then did a factory reset and then finally i set my phone up. Still have the issues.
My gf phone (regular s6 32) is also having mostly similar issues and she just jumped ship from the iphone 5. Her facebook almost never loads correctly, unless she is on wifi which is a slower connection by far (home wifi is aprox 8mbps and her cellular data in the same spot is aprox 15-20mbps)
This is NOT how a $1k phone should act. Its not an issue with google either as i can turn my m7 back on and connect it to wifi and everything works perfectly. All notifications populate instantly how it should.
One thing Apple does get right is the stuff usually just works and works well. Im an experienced tech guru and even im having these problems, If someone like me has these issues i can only understand how someone might feel coming from an iphone or something else.
All in all I know not everyone is having these problems (or at least all of them) but its really upsetting me and again samsung is putting a terrible taste in my mouth.
This is the end of my rant for now, im sure ive forgotten some of the issues ive had so far but ill leave the book as it is now. Anyone else getting extremely frustrated with this phone that costs way to much to be having these problems with!!
I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app
Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.
I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.
KrAyZiEOnE said:
I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app
Click to expand...
Click to collapse
Why was the update pushed out if it has known issues is what i want to know, if so many ppl are having this same problem surely it reared its ugly head somewhere along the road of certification? Thats not really acceptable to tell us we have to use wifi in order to use the phone correctly smh
kwolf said:
Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.
Click to expand...
Click to collapse
I do have working auto rotate, and your right about night clock being a software issue, what upsets me is samsung is clueless about it? Again all the testing that goes on i cant believe no one noticed it before a major multinational launch. It works fine in the news feed but not the night clock that seems crazy to me.
skinneejay said:
I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.
Click to expand...
Click to collapse
This is definitely a samsung problem, as there are many other spark phones in the wild that have no issues receiving notifications or dealing with slow (dormant) data. I havent looked but is sprint the only one that is having these data issues, i wonder if it has something to do with that bullsh!t connections optimizer more than the towers handing off. That has got to be the most worthless software they have ever forced on us, the absolute first thing i do on any sprint phone is disable that malware. Except for my whole family has LG G3 and no matter how many times you uncheck that connections optimizer it just turns itself back on, GARBAGE
I completely agree about that garbage Sprint optimization app. I've turned that crap off. I've also changed my network preferences to see if that helps. I've gone to home and CDMA/LTE
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
So you have went to settings/accounts and sync'ed everything?
ram9200 said:
So you have went to settings/accounts and sync'ed everything?
Click to expand...
Click to collapse
Yeah everything is synced and auto sync is on
Sent from my Samsung Galaxy S6 Edge
I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.
skinneejay said:
I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.
Click to expand...
Click to collapse
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge
syed239 said:
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
Yes that does suck, im hoping sprint and sammy get their act together and push out our update asap
syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.
Eyezayah said:
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.
Click to expand...
Click to collapse
Just wanted to update you guys. After talking to Samsung and Sprint on the phone, I was finally able to get a sprint phone rep to notate my account to do an in store exchange even though I was out of the 14 days. So, give that a shot maybe. So far this phone only has the night clock issue. Going to stop using the fast charger in the meantime though.
I've been on 3g for a while now due to this issue, do you guys think if I switch to LTE/CDMA and roaming to homez it'll also work fine?
Im going on my 3rd phone. The first one was the rotation issue, second one my speaker stopped working on calls. Other end could not hear me.
So since I've posted this my push notifications have been better but i still have plenty of the other issues.
I wonder if gplay services have helped any
Great Phone
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..
t1chaz2002 said:
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..
Click to expand...
Click to collapse
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.
razzack3000 said:
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.
Click to expand...
Click to collapse
I also hate waiting for updates...and its not like were waiting for updates for new features or a new os were waiting for the update to make the phone operate how is supposed to thats what irks me