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Has anyone had a problem with the Captivate when in both WIFI and 3G coverage the phone will not download or open a webpage? If I shut off one or the other it works but if both are active it hangs up and doesnt download.
Is this by chance on an enterprise wifi access point? Such as one of those expensive cisco APs you find in schools and enterprise class networks? If so, there is currently a driver problem with the captivate connecting to it, but not trasnfering data. Whether the netwrok is encrypted or open doesnt seems to matter. Personally, I find this a bigger problem than the GPS issue. I had to use wifi static to manually set IP, subnet, etc. This is a workaround, not a fix.
jhannaman82 said:
Is this by chance on an enterprise wifi access point? Such as one of those expensive cisco APs you find in schools and enterprise class networks? If so, there is currently a driver problem with the captivate connecting to it, but not trasnfering data. Whether the netwrok is encrypted or open doesnt seems to matter. Personally, I find this a bigger problem than the GPS issue. I had to use wifi static to manually set IP, subnet, etc. This is a workaround, not a fix.
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Click to collapse
Hey, I think I'm running into this issue at my workplace (we definitely use those Cisco APs, I see them all around). I'm connected, I have an IP, but I can't browse anywhere.
Here's the weird thing though: I can connect to the company's wifi in any other building (I guess different APs?) than the one I'm in and wifi works fine. It's just the building my cubicle's in that doesn't work and it's infuriating!
well thats dumb.
I had that happen once since I bought the phone on launch. I restarted my phone and it went away.
I've had this problem as well, usually my phone switches to only wifi pretty quickly though, so I don't notice much. The phone acts like it is using the 3G connection because the arrows are both indicating data coming and going, but nothing actually happens unless only one or the other is on.
i need to check this at more places but at home i have a standard dlink dl-624 router with no security over comcast. i think my issue initially was because of the wifi sleep policy (see below) but now i am just getting really really slow speeds. pages seem to load slower than 3G....(i mean really cinemaxHD is showing last of the mohicans in pan and scan)....also the pages time out very very frequently.....
Anyone having problems check out the advanced setting for wifi. The phone has a WIFI sleep policy. my default setting was to disconnect from wifi after the screen locks. my screen locks after 30 seconds. so basically it always looking for my network. you can change it to never.
I want to reiterate our findings again. There are multiple threads on other forums concerning this as well. When it comes to wifi, the captivate has a major problem. DHCP does not work on enterprise networks. Period. It is a driver issue. The network can be open or using any form of encryption, the results are thr same. I had numerous software, hardware and network analyst tackling this issue all week in my department. It is related in part to most enterprise networks not using a default subnet mask of 255.255.255.0. There is a workaround, but it is not a fix. You can either set a static from your static pool of ip's in wifi settings, or, if u connect to multiple networks, use wifi static from the market to remember and apply seperate static configs accross multiple networks which is what were having to do currently. This affects all captivates, one which we consider a major problem with deploying this phone to our other users.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same problem and this is how a turn around the problem when I'm connected but cannot browse.
-Use Wifi Static
- DNS from google 8.8.8.8,8.8.4.4
- switch to airplane mode
- activate wifi
- test my conection (open the browser and surf)
- switch to phone mode
Hope it help
floppy__ said:
I had the same problem and this is how a turn around the problem when I'm connected but cannot browse.
-Use Wifi Static
- DNS from google 8.8.8.8,8.8.4.4
- switch to airplane mode
- activate wifi
- test my conection (open the browser and surf)
- switch to phone mode
Hope it help
Click to expand...
Click to collapse
Did this, Wifi Static was being used previously to bypass dhcp, and it correctly assigned the IP settings, used the static I assigned from our static pool of addresses. Still no data transfer over Cisco APs at work.
jhannaman82 said:
Did this, Wifi Static was being used previously to bypass dhcp, and it correctly assigned the IP settings, used the static I assigned from our static pool of addresses. Still no data transfer over Cisco APs at work.
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Click to collapse
are you able to access a website thru his IP address? in this case it's a DNS problem, try the Google DNS 8.8.8.8 - 8.8.4.4
floppy__ said:
are you able to access a website thru his IP address? in this case it's a DNS problem, try the Google DNS 8.8.8.8 - 8.8.4.4
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Click to collapse
Its hit or miss really, seems the wifi radio stack locks up and stops responding according to our trace logs. yes i have tried both our internal DNS server's as well as googles. Everywhere else works perfectly. But at work with our Cisco open (no security) APs, it doesnt work most of the time. Through whos ip address??? I have a static set from our static pool to make sure dhcp was not the culprit. Its def the device, and not my netwrok. I have over 100 of these APs deployed here.
Wifi works great everywhere else (at home with WPA2, etc). There is def a problem with enterprise cisco APs.
Netmask issue and cisco AP's
Posted this over in development thread.
http://forum.xda-developers.com/showpost.php?p=7698066&postcount=410
Make sure your netmask is correct.
Thanks jhannaman82
I just wanted to give a big thanks to jhannaman82 for posting his company's findings with these wifi issues. My wifi works 100% at home on my linksys tomato router (of course, with a netmask 255.255.255.0). But on my college campus they use an enterprise router setup with 255.255.0.0 and I have been going NUTS trying to figure out if it is my captivate or the network.
I can sometimes get a few minutes of working connection, but it always seems to crap out within 1 or 2 minutes.
I will attempt to fiddle around with switching the dhcp to static IP, and will post my results. Thanks!
edit: no luck with static IP fiddling so far. from my laptop (connected wirelessly), I gathered that the netmask is actually 255.255.248.0... when I set my captivate's netmask to anything other than 255.255.0.0, it does not connect. It says "connected" when I set the netmask to 255.255.0.0, but as usual no data will transfer (it seems). I'm at a loss. *shrug* Hopefully there's a driver update or something.
Thanks jhannaman82!
I just wrote a script with the GScript app: "ifconfig eth0 netmask 255.255.255.0", and have a shortcut on homescreen. The problem was that the netmask was wrongly set to 255.255.0.0 on my office wifi. Now all I need to do is tap on this shortcut at office, and the connection works!
Has anyone contacted Samsung about this ?
I'm hoping this gets fixed soon... This refuses to stay connected at my school. Huge pain.
I entered in an IP address and 255.255.252.0 for my netmask after seeing what it was on my computer and turn on flight mode and tested the wifi and now it's working. I'm not sure if it's just one of those fluke connections that I get... but we'll see.
Hey world,
I'm having trouble with my Roger's branded Samsung Captivate SGH i-896's wifi. The phone is completely stock. When I connect to my wireless AP at home it doesn't seem to always work on the captivate... I had a htc magic before running all sorts of different roms and never had a problem like this before.
What happens is that I would connect to wifi at home and it would work, but if I leave wifi on the phone for an extended period of time and go back to the phone, wifi stops working.
It would show that i've successfully connected to my AP but no data would pass through my phone.
Disconnecting and reconnecting to the AP doesn't seem to work, the only way to fix it is to restart the phone. I'm not experiencing this problem with any of my laptops, netbooks or cellphones at home.
Security type is WPA2.
Is anyone else experiencing this problem? Anyone have an idea what could be causing this problem?
I have had this problem intermittently, So has my wife on her Captivate. No idea what causes it though. It's a pain because if WiFi is on, but not working, 3G doesn't kick in so apps just don't work.
my wife's captivate has this issue as well (but I don't on my captivate). It will work for a short period and then stop. We have a fios wifi router, not sure if that matters at all.
restarting the router and/or phone usually fixes the problem
mine is a linksys... hrnnn
I'm having the same problem on my new Captivate. Tried it on several different networks with the same results (shows connected but no data will transmit) before I took it back to ATT. They scratched their collective heads and rebooted (powered down and removed battery), which is a temporary fix, but its been working for two days now and I turn off WiFi unless I know I'm in range of a working hot spot.
I was having this same problem until I set my wifi policy to never sleep, dont know if it is a fix for everyone but it definitely fixed my problem.
Sent from my SAMSUNG-SGH-I897 using XDA App
Glad to hear I'm not alone!
I've been fighting with this issue for over a week now, it suddenly started occurring. I wonder if it was an app we all loaded that suddenly made this condition occur? If you look the phone is requesting an IP and if the IP given back by the router is the same one it already has the phone doesn't acknowledge that command. If the router is rebooted then a new IP is given, or what is considers new. This is a HUGE problem and I've put in some time looking at it, but one of the problems is that is comes and goes. What your router log and you'll the phone request an IP over and over again, all the while the router saying "here, take the same one you already have back".
If you use the app "Network Info II" you'll see the problem when it displays a "Device IP" at the top of 192.168.1.254 and WiFi IP address will be the correct one, in my case 192.168.1.108. When we have these two IP numbers showing differently the device is hosed. Rebooting will put them back in sync, but that is not the proper solution, we need to get to the bottom of this! I understand the WiFi IP address showing at the bottom but the "Device IP" I do not, why the difference? How can we affect the "Device IP", where does the device get that IP address?
Try the app called WiFi Fixer. That did the trick for me. There seems to be a bug of some sort that causes the phone to not release the IP address. Or you could use static IP but that worked only for a while.
Cheers.
Sent from my SAMSUNG-SGH-I897 using XDA App
the app doesn't seem to work for me.... =(
DKirk said:
How can we affect the "Device IP", where does the device get that IP address?
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Click to collapse
The phone gets the device IP from either the service provider (when using edge/3g), or from the router (when using wifi). If an IP address is not provided, it uses a default IP address, which is always outside of the standard private IP block.
There are two ways to assign an IP address: dynamically and via static IP address. Dynamic = assigned by the router, static = pre-programmed by you. I don't know if you can set a static IP address on a phone, as I've never tried it.
I had a zyxel wireless n router in my house and could never get the wifi to work on my captivate. If it did work it lasted 5 seconds... I was really pissed.
I was thrilled to see that buffalo is now back in the market and with dd-wrt firmwares... So I picked up the most expensive one they had for $89.99.
it has a dlna client built in as well as bit torrent, also lets you use a spare usb hard drive as a nas... things i don't know....
However loaded up the wireless settings in 2 minutes and voila... perfectly working on my captivate... I have also found that this router works flawlessly with G+N devices and it is gigabit. I was able to stream 1080p video from my synology 411+ to my ps3, download on the captivate and be on two other laptops at the same time without any issues... I am very very impressed with the buffalo.
Here is the product info.
buffalo nfiniti wireless n high power router and access point. WZR-HP-G300NH
ohh and my laptops are connected fully at 300 mbps with this router wirelessly...
very very happy with it.... Oh and forgot to mention... once this started working with the buffalo i noticed my batter was much better running on wifi all the time. Also wifi file explorer pro works flawlessly.. I was able to upload a 700 meg movie to my captivate wirelessly in about 2 minutes.
WiFi fixer did not fix my problem as well. After turning WiFi on the device IP remains 192.168.1.254 while the WiFi IP is correctly set at 192.168.1.108. When these two IPs are different WiFi does not work and WiFi Fixer doesn't appear to see any problems here.
The router here is an Asus RT-N16 running Tomato and I'm fairly confident that isn't the problem. This is more like an internal routing issue inside the phone.
I don't think it's brand of router that matters... maybe a setting on our routers can fix this...?
I've searched the internet to find a sol'n but it looks like this wifi problem is a widespread problem for almost all galaxy S devices... ppl have made temporary workarounds (ie. setting a static ip) but ultimately, there is no fix for this problem.... gg...
bigbrotherbear said:
I've searched the internet to find a sol'n but it looks like this wifi problem is a widespread problem for almost all galaxy S devices
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Click to collapse
It appears to go beyond Samsung Galaxy, I've seen the same issue with Nexus and Motorola Droids. VERY frustrating!
tylerdurdin said:
I was having this same problem until I set my wifi policy to never sleep, dont know if it is a fix for everyone but it definitely fixed my problem.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
I dont know why nobody even notice that answer !!!!
had same problem on my milestone .. it is not a bug , wifi goes to sleep , its the way your phone is set up ... as its quoted here set it to never sleep and make sure your not using soem kind of app that will overwrite that setting ( like battery manager that for example could turn off wifi to save battery)
very easy to double check once your wifi is not working , go in wifi settings scan and check the wifi access points you normally use you ll see its set to disabled ..
the bug is it doesnt resume like it should. or gets re-enabled however you wanna call it . just re-enable it voila ! no reboot needed .
I got it working!!
This may be my first post here, so be kind...
Running Cognition v2.3b3 and Linksys WRT54G router. WIFI was working fine until I flashed to Cog 2.2 Then I could only use WIFI tethering, no other WIFI connection would work.
I tried setting up static IP and setting sleep to never. Didn't work. Changed router security from WEP to WPA Personal and got it working.
Phone settings: Go to Wi-Fi Settings, click menu, and goto advanced. I don't know if all the settings here are necessary, but I'll post what I have.
Port = 80
Use statis IP = checked
IP address = 192.168.1.103 (check your router assignments for an open address)
Gateway = 192.168.1.1
Netmask = 255.255.255.0
DNS 1 = (check your router config. For my router it's located under the Status, then router tabs.)
Router settings: (Under the Wireless, Wireless Security tab)
Security Mode = WPA Personal
WPA Algorithms = TKIP
WPA Shared Key = (your access key used when you attempt to athenticate from your phone)
Group Key Renewal = 3600 seconds
Write the access key down so you can use it to reconfigure the other wireless devices on your home network.
Good luck,
Glen
changing my router fixed the issue.
I have wifi running on my captivate for 8 hours at a time at work now and at home. Not one hiccup or disconnect, works 100%.
99% of wireless routers are crap. I work in IT and have dealt with most major brands and had been running linksys wireless routers with dd-wrt on them...
if you got a spare 90 bucks.. go to your microcenter or place where they sell buffalo routers and pick one up. If it doesn't work.. you can return it.
This worked for me
Going to a static IP worked for a few hours and then it stopped working as before. WiFi is set to not sleep.
When I ran the router without security I did not have this problem and since adding WPA2 w/AES+TKIP the problem has developed. The iPod Touch doesn't have a problem with it, nor my laptop or wireless ipTV set-top box, only the Android. I'm leaning towards setting up another router without security, on a different channel, and see if the problem disappears again. Here in 2010 we shouldn't be having this issue, but look on other forums and you'll find similar complaints with other brands of Android phones, it's not a Samsung thing.
Hey guys/gals, I have a problem with setting up the wifi on the tab 7.0 plus.
It sees my SSID - I enter in the password, it says obtaining IP - but is stays there never actually giving me an IP from my router. I get signal strength, etc. but I cant access the net.
So i decided to try to set a static IP, but that did not work either (but not sure I did this entirely correctly, so ...)
Any solutions? Whats the problem? it can be that hard....
Shftup said:
Hey guys/gals, I have a problem with setting up the wifi on the tab 7.0 plus.
It sees my SSID - I enter in the password, it says obtaining IP - but is stays there never actually giving me an IP from my router.
Any solutions? Whats the problem? it can be that hard....
Click to expand...
Click to collapse
The likely problem is that DHCP isn't running on your network (or isn't working.) DHCP is something that usually will run on your router and assigns IP numbers to devices that connect to it. It's also possible that DHCP is working fine, but you have MAC Address filtering enabled on your router (which basically limits which devices can attach to your network.)
Finally, it might simply be a router incompatibility (though I haven't seen that very often.)
As to how to resolve those things... I can't answer that... I don't have the same router you do (unless you just so happen to have a linksys E4200), so can't walk you through reconfiguring it.
Good luck
Gary
Had the same problem at the beginning when I unboxed my Tab for several times. After few resettings my router an Tab it finally started to work and since that moment couple of days without any issue. So don't know where was the problem..:-(
I also had DHCP issues upon unboxing the tablet. When it first powered up and tried to connect to my D-Link router, my Wi-Fi would go offline. All of my other connected devices would also go offline. After pondering this bizarre behavior for a few moments I decided to turn off the tablets wifi. The router and other devices magically came back online and connected.
After repeating this several times just to make sure I wasn't seeing things I assigned a static IP to the tablet. Everything worked fine after that.
What I think was happening there was that the tablet was trying to grab the router's IP address and that was knocking everything offline. This is just a guess though. Maybe someone with more network saavy than me has some thoughts?
thanks i will try these tonite and reply back.
My Tab is rooted, but I dont believe that matters, correct?
Yes it shouldn't matters...
So i played around, couldnt get DCHP to work for an IP. So i went back to creating a static IP - i missed 1 digit on DNS1 the first time which is why it didnt work last night. Once the static ip was up - boom.....magic. I called samsung support, they indicated that this is a know issue with some home routers (mine is a 2wire) and that a static IP is the solution.
thanks for all the tips above, much appreciated.
Hello,
I have been experiencing this problem for a couple of days now, and it's driving me crazy. I tried all i could find on the internet (resetting the phone, the router, wiping cache, using static ips, deleting files in \data\misc\wifi\dhcp...), but when i try to connect to my wlan all is stuck in this "obtaining ip address" loop. The weird thing is that this never happened before, and involves all android phones at my house now, but not my windows 7 pc. Im on the latest vipersaga rom, and we have other phones, running jb. What could i do? is anyone experiencing this?
Thanks for helping
Quick and easy fix is to assign your devices static IP addresses on your router.
Is the router running WEP encryption? If so change it to WPA2.
SimonTS said:
Quick and easy fix is to assign your devices static IP addresses on your router.
Is the router running WEP encryption? If so change it to WPA2.
Click to expand...
Click to collapse
thanks, i solved it easily assignin the ip directly on the phone, i had had problems doing that just on my router. I had already WPA2 anyway
Currently running Sow Nice OJC on my G920T. I've been running into some odd WiFi issues...namely with DNS and addressing. At my and my girlfriend's house, WiFi is pretty much pointless as I get DNS errors. Her connection is using the standard Xfinity all-in-one modem/router which isn't configurable worth a damn...but her phone and tablet work fine via WiFi, as does my laptop. At my house I have my own modem and router; I have the DHCP server set up to use Google's public DNS servers. All my devices in my house work fine...Xbox, computer, even Chromecast...but for whatever reason my S6 runs into DNS errors which of course disables WiFi Calling as well.
I have tried running static IP and manually setting Google DNS as well as other DNS; it doesn't seem to help. I have also tried toggling airplane mode. I haven't experimented much with other connections that aren't Comcast, so I will include that in my troubleshooting. I am unsure if this is related to the issue I was having with connecting to my GoPro via WiFi.
Anyone else out there running Lollipop have DNS issues (or don't) and have found a solution? It isn't a huge issue at the moment as I have good signal at both places, but I would like to be able to use WiFi for the bandwidth...
Still working on this...it appears to be an IPv4 issue. All devices in my house happily get an ipv4 address alongside ipv6. Not the S6....it only uses ipv6.